At HelloWorld, we create opportunities by offering convenient living solutions. Our co-living options cater to working professionals and students, fostering new friendships in a vibrant living environment. We embrace individuals from diverse backgrounds who are eager to contribute to a future where every city feels like home to migrants. If you have the curiosity, passion, and collaborative spirit, work with us, and let's move the world forward together. Roles and Responsibilities ● Effectively manage large amounts of incoming calls & emails ● Generate sales leads ● Identify and assess customers’ needs to achieve satisfaction ● Build sustainable relationships of trust through open and interactive communication ● Provide accurate, valid and complete information by using the right methods/tools ● Meet personal/team sales targets and call handling quotas ● Handle complaints, provide appropriate solutions and alternatives within the time limits and follow up to ensure resolution ● Keep records of customer interactions, process customer accounts and file documents ● Follow communication procedures, guidelines and policies ● Take the extra mile to engage customers Pre -Requisites ● 0 – 1 year of experience in customer support ● The candidate must be willing to work on rotational week offs. Must Have Experiences ● Excellent communication and presentation skills ● Ability to multitask, prioritize, and manage time effectively ● Excellent English & Hindi communication skills
Property captains ensure that all the rooms and public areas of the property are well maintained to the highest standard. Directly manage the Housekeeping and ensure strict compliance with property policies and processes. Responsibilities Responsible for operational efficiency, profitability and tenant satisfaction. Respond immediately to emergency situations and customer service requests as assigned. Deal with owners/tenants queries verbally and in written form. Comply with all applicable codes, regulations, governmental agency, and Company directives as related to building operations and practise safe work habits. Supervise the repair works, whenever and wherever necessary with the help of vendors. Assist with installation and modification of building equipment and systems. Maintain and operate fire and life safety systems such as; Fire alarm systems, fire pumps and related fire protection system equipment as assigned. Inspect buildings, grounds, and equipment for unsafe or malfunctioning conditions, preventative maintenance, etc. Ability to use technology such as; smart phones, tablets, computers, web-based applications, building automation systems, etc. Manage on-site staff and vendor issues. Comply with C&W Uniform Dress Code while working and maintain a neat and clean appearance while on the property at times other than working hours. Exemplary relationship management, communication skills with the ability to network with project members, consultants, contractors, govt. authorities, statutory agencies with consummate ease. Streamlining processes and resources available for the project to achieve desired outputs within deadlines. Skills Good communication- Drafting & Speaking Interpersonal skills Outstanding problem solving capacity. Work under pressure particularly when tenants have complaints. Must be able to deal politely and efficiently with guests/tenants to make sure that they are satisfied with the service . Technical Proficiency Initiative Flexibility Multi-Tasking Sense of Urgency Minimum Qualification: Bachelors in Hotel in Management (Fresher or prior experience will be an added advantage) Job Type: Full-time Pay: ₹20,000.00 - ₹35,000.00 per month
About Helloworld: At HelloWorld, we ignite opportunity by giving people a convenient living solution. Our co-living solutions for working professionals and students help people find friends in a new city while providing a fun place to live. Responsibilities: Responsible for operational efficiency, profitability and tenant satisfaction. Respond immediately to emergency situations and customer service requests as assigned. Deal with owners/tenants queries verbally and in written form. Comply with all applicable codes, regulations, governmental agency, and Company directives as related to building operations and practise safe work habits. Supervise the repair works, whenever and wherever necessary with the help of vendors. Assist with installation and modification of building equipment and systems. Maintain and operate fire and life safety systems such as; Fire alarm systems, fire pumps and related fire protection system equipment as assigned. Inspect buildings, grounds, and equipment for unsafe or malfunctioning conditions, preventative maintenance, etc. Ability to use technology such as; smart phones, tablets, computers, web-based applications, building automation systems, etc. Manage on-site staff and vendor issues. Comply with C&W Uniform Dress Code while working and maintain a neat and clean appearance while on the property at times other than working hours. Exemplary relationship management, communication skills with the ability to network with project members, consultants, contractors, govt. authorities, statutory agencies with consummate ease. Streamlining processes and resources available for the project to achieve desired outputs within deadlines. Education: Bachelor’s degree in Hospitality, Business Administration, or a related field (preferred but not always mandatory) Experience: 1–2 years of experience in front office, reception, or customer service roles Skills: Good communication- Drafting & Speaking Interpersonal skills Outstanding problem solving capacity. Work under pressure particularly when tenants have complaints. Must be able to deal politely and efficiently with guests/tenants to make sure that they are satisfied with the service . Technical Proficiency Initiative Flexibility Multi-Tasking Sense of Urgency
About Helloworld: At HelloWorld, we ignite opportunity by giving people a convenient living solution. Our co-living solutions for working professionals and students help people find friends in a new city while providing a fun place to live. Responsibilities: Responsible for operational efficiency, profitability and tenant satisfaction. Respond immediately to emergency situations and customer service requests as assigned. Deal with owners/tenants queries verbally and in written form. Comply with all applicable codes, regulations, governmental agency, and Company directives as related to building operations and practise safe work habits. Supervise the repair works, whenever and wherever necessary with the help of vendors. Assist with installation and modification of building equipment and systems. Maintain and operate fire and life safety systems such as; Fire alarm systems, fire pumps and related fire protection system equipment as assigned. Inspect buildings, grounds, and equipment for unsafe or malfunctioning conditions, preventative maintenance, etc. Ability to use technology such as; smart phones, tablets, computers, web-based applications, building automation systems, etc. Manage on-site staff and vendor issues. Comply with C&W Uniform Dress Code while working and maintain a neat and clean appearance while on the property at times other than working hours. Exemplary relationship management, communication skills with the ability to network with project members, consultants, contractors, govt. authorities, statutory agencies with consummate ease. Streamlining processes and resources available for the project to achieve desired outputs within deadlines. Education: Bachelor’s degree in Hospitality, Business Administration, or a related field (preferred but not always mandatory) Experience: 1–2 years of experience in front office, reception, or customer service roles Skills: Good communication- Drafting & Speaking Interpersonal skills Outstanding problem solving capacity. Work under pressure particularly when tenants have complaints. Must be able to deal politely and efficiently with guests/tenants to make sure that they are satisfied with the service . Technical Proficiency Initiative Flexibility Multi-Tasking Sense of Urgency
We are currently seeking a highly motivated and results-driven inside sales representative to join our dynamic sales team. In this role, you will be a key player in generating new business by reaching out to potential clients through phone calls. The ideal candidate will have a strong work ethic, a competitive spirit, and the ability to meet and exceed sales targets. A minimum of 150 calls per day is required to ensure the achievement of our business objectives. Key responsibilities: 1. Outreach and engagement: Make a minimum of 150 outbound calls daily to potential clients to introduce our products/services, answer their queries, and identify sales opportunities 2. Sales targets: Consistently meet or exceed monthly sales targets by effectively converting calls into potential sales opportunities 3. CRM management: Diligently update and maintain client information in the company&aposs CRM system to track interactions and sales progress 4. Product knowledge: Maintain a deep understanding of company offerings to provide accurate information to potential clients 5. Feedback collection: Gather feedback from prospects and clients to improve sales strategies and product offerings 6. Collaboration: Work closely with the sales and marketing teams to strategize and implement effective sales techniques English and Hindi proficiency is mandatory, knowing Tamil language also will be an advantage. What we offer: 1. A competitive salary with performance-based bonuses 2. A dynamic and supportive team environment 3. Comprehensive training and professional development opportunities 4. Career growth prospects within the company Other requirements 1. Proven inside sales experience with a track record of achieving sales quotas 2. Excellent verbal and written communication skills 3. Strong listening and presentation abilities 4. Ability to multitask, prioritize, and manage time effectively 5. High school diploma; BS/BA degree or equivalent is a plus 6. Familiarity with CRM platforms and proficiency in Microsoft Office 7. Resilience and determination to make a high volume of daily calls 8. Only candidates who have completed their UG or PG can apply Show more Show less
We are currently seeking a highly motivated and results-driven inside sales representative to join our dynamic sales team. In this role, you will be a key player in generating new business by reaching out to potential clients through phone calls. The ideal candidate will have a strong work ethic, a competitive spirit, and the ability to meet and exceed sales targets. A minimum of 150 calls per day is required to ensure the achievement of our business objectives. Key responsibilities: 1. Outreach and engagement: Make a minimum of 150 outbound calls daily to potential clients to introduce our products/services, answer their queries, and identify sales opportunities 2. Sales targets: Consistently meet or exceed monthly sales targets by effectively converting calls into potential sales opportunities 3. CRM management: Diligently update and maintain client information in the company&aposs CRM system to track interactions and sales progress 4. Product knowledge: Maintain a deep understanding of company offerings to provide accurate information to potential clients 5. Feedback collection: Gather feedback from prospects and clients to improve sales strategies and product offerings 6. Collaboration: Work closely with the sales and marketing teams to strategize and implement effective sales techniques Please note that English and Hindi proficiency is mandatory What we offer: 1. A competitive salary with performance-based bonuses 2. A dynamic and supportive team environment 3. Comprehensive training and professional development opportunities 4. Career growth prospects within the company Other requirements 1. Proven inside sales experience with a track record of achieving sales quotas 2. Excellent verbal and written communication skills 3. Strong listening and presentation abilities 4. Ability to multitask, prioritize, and manage time effectively 5. High school diploma; BS/BA degree or equivalent is a plus 6. Familiarity with CRM platforms and proficiency in Microsoft Office 7. Resilience and determination to make a high volume of daily calls 8. Only candidates who have completed their UG or PG can apply Show more Show less
Key Responsibilities: 1. Property Onboarding Support: Conduct market research to identify high-demand cities and potential property locations (e.g., Bangalore, Goa, Delhi NCR). Assist in building relationships with property developers, real estate agents, and individual property owners. Coordinate with the operations team to streamline the onboarding process for new properties, including: Preparing checklists for property readiness. Organizing and scheduling professional photo shoots. Collecting and verifying property details and documentation. 2. Marketing Initiatives: Collaborate with the marketing team to execute campaigns on platforms like Instagram, Facebook, and Google Ads. Assist in creating engaging content (photos, videos, and descriptions) for Airbnb listings. Support retargeting efforts by analyzing visitor behavior and running personalized email campaigns. Identify and reach out to travel influencers and bloggers for partnerships and promotional campaigns. 3. Data Analysis and Reporting: Analyze occupancy trends, ticket sizes, and revenue performance to suggest actionable improvements. Track the effectiveness of marketing campaigns and property performance metrics. Compile regular progress reports and present insights to the leadership team. 4. Guest Experience Enhancement: Research local attractions and activities to create customized guest guides for properties. Assist in developing and managing guest feedback channels to ensure high ratings and positive reviews. Identify opportunities for upselling services, such as airport transfers and guided tours. 5. Partnership Development: Support in forming collaborations with local businesses, such as cafes, tour operators, and car rental companies. Help in designing bundled offers (e.g., "Stay + Guided City Tour") to enhance guest experiences. Skills and Qualifications: Recently completed a degree in Business Administration, Marketing, Hospitality Management, or any other field. Strong communication and interpersonal skills. Proficiency in Microsoft Office (Excel, PowerPoint, Word) and basic familiarity with data analysis tools. Passion for the travel and hospitality industry. Ability to work independently and manage multiple tasks in a fast-paced environment. Show more Show less
You will be joining our team as a Customer Support Executive, where you will play a crucial role as the primary point of contact for our customers. Your dedication, attention to detail, and customer-centric approach will be key in ensuring a positive experience for our valued customers. Your responsibilities will include responding to customer inquiries through various channels promptly and professionally, resolving issues effectively, and maintaining a high level of service quality. Your key responsibilities will involve interacting with customers via phone, email, chat, social media, or in-person to address their queries and concerns. You will handle complaints with empathy, provide suitable solutions, and follow up to ensure customer satisfaction. Additionally, you will be responsible for identifying and resolving customer issues efficiently, collaborating with internal teams when necessary. It will be essential for you to have a deep understanding of our products, services, and policies to assist customers effectively. Keeping accurate customer records for reference and analysis purposes will also be part of your role. Gathering customer feedback and sharing valuable insights to enhance our processes and improve the overall customer experience will be encouraged. In this role, you will be expected to meet or exceed productivity, quality, and time management goals while maintaining a professional demeanor at all times. Demonstrating a sense of urgency in resolving customer issues promptly and effectively will be crucial. Your dedication and commitment to achieving these goals will be instrumental in your success as a Customer Support Executive. The salary for this position is up to 18k per month.,