Role Description This is a full-time, on-site role for a Sales Manager / Assistant Sales Manager at Hard Rock Hotel Goa , located in Calangute . The selected candidate will be responsible for managing daily sales operations, developing and executing sales strategies, building and maintaining client relationships, and ensuring high levels of guest satisfaction. The role also includes leading and motivating the sales team, achieving defined sales targets, coordinating with various departments to ensure seamless operations, and reporting performance to senior management. Requirements: Prior experience in hotel sales within the hospitality industry is a must Strong leadership and interpersonal skills Ability to work collaboratively across teams Goal-oriented with a focus on achieving measurable results Excellent communication and negotiation abilities Salary: In line with industry standards and commensurate with experience. Show more Show less
Preparing, baking and presenting high quality dishes within the specialty section Assisting the Head Chef and Sous Chef in creating menu items, recipes and developing bakery and pastry dishes Preparing bakery and pastry items Assisting with the management of health and safety Assisting with the management of food hygiene practices Managing and training any Commis Chefs Monitoring portion and waste control Overseeing the maintenance of kitchen and food safety standard Job Types: Full-time, Permanent Pay: ₹30,000.00 - ₹33,000.00 per month Schedule: Rotational shift Experience: total work: 4 years (Required)
Preparing, baking and presenting high quality dishes within the specialty section Assisting the Head Chef and Sous Chef in creating menu items, recipes and developing bakery and pastry dishes Preparing bakery and pastry items Assisting with the management of health and safety Assisting with the management of food hygiene practices Managing and training any Commis Chefs Monitoring portion and waste control Overseeing the maintenance of kitchen and food safety standard Job Types: Full-time, Permanent Pay: ₹30,000.00 - ₹33,000.00 per month Schedule: Rotational shift Experience: total work: 4 years (Required)
Setting up marquees, arranging tables and assisting with the preparation of event spaces Greeting guests as they arrive at the venue, directing guests to tables, providing menus and taking orders Delivering food from the kitchen to guests at the table or to a self-service area Keeping any bar and drink service areas fully stocked with beverages Taking drinks orders and serving drinks to guests at their table or throughout the venue Opening wine bottles at the table and pouring drinks for guests Job Types: Full-time, Permanent, Fresher Pay: ₹18,000.00 - ₹19,000.00 per month Benefits: Food provided Leave encashment Life insurance Paid time off Provident Fund
Setting up marquees, arranging tables and assisting with the preparation of event spaces Greeting guests as they arrive at the venue, directing guests to tables, providing menus and taking orders Delivering food from the kitchen to guests at the table or to a self-service area Keeping any bar and drink service areas fully stocked with beverages Taking drinks orders and serving drinks to guests at their table or throughout the venue Opening wine bottles at the table and pouring drinks for guests Job Types: Full-time, Permanent, Fresher Pay: ₹18,000.00 - ₹19,000.00 per month Benefits: Food provided Leave encashment Life insurance Paid time off Provident Fund
About the Role: We are seeking a professional, customer-focused, and organized Front Office Supervisor to oversee daily operations of our front desk team. In this role, you will ensure smooth check-in/check-out procedures, maintain excellent guest relations, and supervise the front office staff to deliver a high standard of service. Key Responsibilities: Supervise and support front office staff, ensuring efficient daily operations. Train, mentor, and schedule team members to maintain service excellence. Handle guest concerns, complaints, and special requests promptly and professionally. Ensure accurate handling of reservations, check-ins, check-outs, and billing processes. Monitor front desk performance and implement improvements when necessary. Coordinate with housekeeping, maintenance, and other departments for seamless service delivery. Maintain front office supplies and ensure proper usage of systems/software. Prepare daily reports and assist management with administrative tasks. Requirements: Proven experience as a Front Office Supervisor, Front Desk Associate, or similar role in hospitality/customer service. Strong leadership and communication skills. Excellent problem-solving abilities and a customer-first attitude. Proficiency in MS Office and hotel management software (e.g., Opera, IDS, Cloud PMS, or similar). Ability to work flexible shifts, including weekends and holidays. Diploma/Degree in Hospitality Management (preferred but not mandatory). Job Type: Full-time Pay: ₹20,000.00 - ₹21,000.00 per month Benefits: Leave encashment Paid sick time Paid time off Provident Fund Work Location: In person
About the Role: We are seeking a professional, customer-focused, and organized Front Office Supervisor to oversee daily operations of our front desk team. In this role, you will ensure smooth check-in/check-out procedures, maintain excellent guest relations, and supervise the front office staff to deliver a high standard of service. Key Responsibilities: Supervise and support front office staff, ensuring efficient daily operations. Train, mentor, and schedule team members to maintain service excellence. Handle guest concerns, complaints, and special requests promptly and professionally. Ensure accurate handling of reservations, check-ins, check-outs, and billing processes. Monitor front desk performance and implement improvements when necessary. Coordinate with housekeeping, maintenance, and other departments for seamless service delivery. Maintain front office supplies and ensure proper usage of systems/software. Prepare daily reports and assist management with administrative tasks. Requirements: Proven experience as a Front Office Supervisor, Front Desk Associate, or similar role in hospitality/customer service. Strong leadership and communication skills. Excellent problem-solving abilities and a customer-first attitude. Proficiency in MS Office and hotel management software (e.g., Opera, IDS, Cloud PMS, or similar). Ability to work flexible shifts, including weekends and holidays. Diploma/Degree in Hospitality Management (preferred but not mandatory). Job Type: Full-time Pay: ₹20,000.00 - ₹21,000.00 per month Benefits: Leave encashment Paid sick time Paid time off Provident Fund Work Location: In person
Role Description This is a full-time, on-site role located in Calangute for a Sales Manager. The Sales Manager will be responsible for managing the sales team, developing and implementing effective sales strategies, and identifying new business opportunities. Day-to-day tasks include meeting sales targets, maintaining customer relationships, and analyzing sales data to inform future planning. The Sales Manager will also coordinate with other hotel departments to ensure seamless operations. Qualifications Proven experience in sales management and strategy development Strong leadership and team management skills Excellent communication and negotiation skills Ability to analyze sales data and market trends Experience in the hospitality industry is mandatory.
You will be responsible for overseeing housekeeping operations and staff to ensure cleanliness, hygiene, and guest satisfaction standards are met. Your duties will include supervising housekeeping operations, ensuring quality standards are maintained in rooms and public areas, managing inventory of cleaning supplies and linen, and coordinating with other departments to fulfill guest requests. To excel in this role, you should have experience in hotel housekeeping operations, possess strong leadership and organizational skills, and have an eye for detail with a commitment to cleanliness. This is a full-time position with benefits such as food provided, paid time off, and Provident Fund. The work schedule may include day shifts, evening shifts, morning shifts, rotational shifts, and weekend availability. The work location is in person. If you are passionate about maintaining high cleanliness standards and ensuring guest satisfaction in a hospitality setting, we encourage you to apply for this Housekeeping Executive position.,
Role Description This is a full-time, on-site role for a Sales Manager. The role includes developing and implementing sales strategies to achieve revenue targets, building and maintaining client relationships, and overseeing day-to-day sales activities. The Sales Manager/Assistant Sales Manager will also be responsible for market analysis, budgeting, and coordinating with various departments to ensure seamless operations and guest satisfaction. Qualifications Strong sales and negotiation skills Experience in developing and executing sales strategies Excellent communication and interpersonal skills Ability to analyze market trends and data Proficiency in CRM software and sales tools Leadership skills and ability to manage a team Minimum of a Bachelor’s degree in Business, Marketing, or a related field Experience in the hospitality industry is mandatory.
Job Description: As a Guest Relation Associate, you will be the first point of contact for our valued guests. Your main responsibility will be to ensure that all guests have a seamless and memorable experience. You will engage with guests through in-person interactions, phone calls, emails, and online platforms, assisting with inquiries, addressing concerns, and ensuring their needs are met with the highest level of service. Key Responsibilities: Greet and assist guests in a friendly, courteous, and professional manner. Answer phone calls, emails, and other guest inquiries promptly and effectively. Resolve guest complaints and concerns with a focus on delivering solutions and enhancing guest satisfaction. Provide guests with information about facilities, services, and local attractions. Maintain a positive and welcoming atmosphere in the guest areas. Coordinate with other departments (e.g., housekeeping, food & beverage, front desk) to ensure guest needs are met. Assist in processing guest check-ins and check-outs when necessary. Manage guest feedback and track guest satisfaction to ensure continuous improvement. Ensure that guest special requests are communicated and properly addressed. Help with administrative duties, such as managing reservations, tracking inventory, and maintaining guest records. Maintain a clean and organized work environment. Requirements: High school diploma or equivalent required; college degree preferred. Freshers can apply with internship or job training experience. Excellent verbal and written communication skills. Strong problem-solving abilities and attention to detail. Ability to work in a fast-paced environment and handle guest concerns with tact and professionalism. Friendly, approachable, and proactive attitude. Job Types: Full-time, Permanent, Fresher Pay: ₹17,000.00 - ₹19,000.00 per month Benefits: Life insurance Provident Fund Work Location: In person
Job Description: As a Guest Relation Associate, you will be the first point of contact for our valued guests. Your main responsibility will be to ensure that all guests have a seamless and memorable experience. You will engage with guests through in-person interactions, phone calls, emails, and online platforms, assisting with inquiries, addressing concerns, and ensuring their needs are met with the highest level of service. Key Responsibilities: Greet and assist guests in a friendly, courteous, and professional manner. Answer phone calls, emails, and other guest inquiries promptly and effectively. Resolve guest complaints and concerns with a focus on delivering solutions and enhancing guest satisfaction. Provide guests with information about facilities, services, and local attractions. Maintain a positive and welcoming atmosphere in the guest areas. Coordinate with other departments (e.g., housekeeping, food & beverage, front desk) to ensure guest needs are met. Assist in processing guest check-ins and check-outs when necessary. Manage guest feedback and track guest satisfaction to ensure continuous improvement. Ensure that guest special requests are communicated and properly addressed. Help with administrative duties, such as managing reservations, tracking inventory, and maintaining guest records. Maintain a clean and organized work environment. Requirements: High school diploma or equivalent required; college degree preferred. Freshers can apply with internship or job training experience. Excellent verbal and written communication skills. Strong problem-solving abilities and attention to detail. Ability to work in a fast-paced environment and handle guest concerns with tact and professionalism. Friendly, approachable, and proactive attitude. Job Types: Full-time, Permanent, Fresher Pay: ₹17,000.00 - ₹19,000.00 per month Benefits: Life insurance Provident Fund Work Location: In person
Role Description This is a full-time on-site role for a Sales Manager located in Calangute. The Sales Manager will be responsible for identifying and securing new business opportunities, maintaining relationships with existing clients, developing sales strategies, and achieving sales targets. They will also be expected to analyze market trends, prepare sales reports, and collaborate with the marketing team to optimize promotional activities. The role involves meeting clients, conducting presentations, and negotiating contracts. Qualifications Experience in hotel sales management, business development, and client relationship management Strong analytical skills with the ability to analyze market trends and prepare sales reports Excellent negotiation and presentation skills Ability to develop effective sales strategies and achieve sales targets Strong written and verbal communication skills Ability to work independently and as part of a team Prior experience is hotel sales in mandatory
The ideal candidate will be responsible for overseeing the Sales teams' operations and strategies. By researching market trends and conducting competitor analysis, you will develop and implement sales strategies. Responsibilities Develop and implement sales strategies Prepare operational and financial sales department reports Oversee the management, learning, and career development of the sales team Directly coordinate cross-selling and joint marketing initiatives to maximize exposure and profitability Qualifications 3+ years' of sales leadership experience 5+ years' of experience in sales Strong leadership skills
Role Description This is a full-time on-site role for a Director of Sales/Sales Manager located in Calangute, Goa. They will be responsible for identifying and securing new business opportunities, maintaining relationships with existing clients, developing sales strategies, and achieving sales targets. They will also be expected to analyze market trends, prepare sales reports, and collaborate with the marketing team to optimize promotional activities. The role involves meeting clients, conducting presentations, and negotiating contracts. Qualifications Experience in hotel sales management, business development, and client relationship management Strong analytical skills with the ability to analyze market trends and prepare sales reports Excellent negotiation and presentation skills Ability to develop effective sales strategies and achieve sales targets Strong written and verbal communication skills Ability to work independently and as part of a team Prior experience is hotel sales in mandatory
POSITION SUMMARY The Sales Manager is responsible for effectively establishing and managing client relationships and accounts for their respective market segment. The Sales Manager is responsible for achieving both team and individual revenue goals through managing existing client relations, solicitation of new accounts, and consistent networking efforts. This person must create an exceptional climate of professional and personable service that ensures the long term engagement of employees, guests, and owners. PRIMARY RESPONSIBILITIES · Solicit new and existing accounts to meet/exceed revenue goals through telephone prospecting, sales calls, site inspections, and written communication. · Coordinate and participate in blitzes, expositions, fairs, familiarization trips, site inspections, and other relevant activities. · Coordinate ongoing research of the industry to detect market trends and related information for development of new sales and marketing strategies. Make recommendations to improve potential from various markets. · Review and develop guest history records to enhance personalized service for repeat guests. · Ensure proper communication between sales and operations departments to satisfy any special group needs. · Monitor actual sales, revenues, and expenses to determine variance and assess goal accomplishments, and adjust strategies and forecasts accordingly. · Monitor competitive set activities and adjust execution as needed. · Ensure an extraordinary experience and create loyalty to the property and Hard Rock brand by exceeding expectations through exceptional service and product quality. · Resolve guest and client complaints and implement changes to prevent future issues. · Monitor quality assurance program scores and guest feedback. Take corrective action when necessary. · Maintain effective relationships with clients. · Promote the organization in and out of industry and at relevant trade associations. · Present a professional image to employees, guests, clients, owners, and investors. · Generate incremental revenue and brand awareness through the creation and implementation of brand relevant local events and promotions. · Operate ethically to protect the Hard Rock brand. Ensure brand and business initiatives are implemented. · Maintain confidentiality of guest, employee, and company information. This job description reflects the position’s essential functions; it does not encompass all of the tasks that may be assigned. REQUIREMENTS EXPERIENCE, EDUCATION, AND CERTIFICATIONS · 3+ years’ experience in hospitality management, in a sales role. · Degree/diploma in Hospitality Management, or an equivalent combination of education and experience that provides knowledge, skills, and ability sufficient to successfully perform the duties of the position. SKILLS · High energy with effective and influential people skills. Positive attitude and the desire to motivate others. · Ability to prioritize and work on several projects simultaneously should pose a challenge without being overwhelming. · Ability to comprehend and use technical or professional language, either written or spoken, to communicate complex ideas. · Strong communication and listening skills and excellent speaking, reading, and writing ability. · Ability to effectively present information in one-on-one and small group situations to customers, clients, and employees of the organization. · Ability to perform complex quantitative calculations or reasoning. · Ability to perform numerical operations using basic counting, adding, subtracting, multiplying or dividing. · Strong command of software applications, especially Microsoft Office (Word, Excel, PowerPoint) and hotel-specific platforms (MICROS Opera, Sabre/SYNXIS, Delphi, SUN, etc.). · Ability to effectively deal with internal and external customers and staff, some of whom will require high levels of patience, tact, and diplomacy. · Fluency in English: additional languages preferred.
As a Sales Manager at our company, your role will involve effectively establishing and managing client relationships in your market segment. Your primary responsibilities include: - Soliciting new and existing accounts to meet/exceed revenue goals through various methods such as telephone prospecting, sales calls, site inspections, and written communication. - Coordinating and participating in various activities like blitzes, expositions, fairs, familiarization trips, and site inspections to drive sales. - Conducting ongoing industry research to identify market trends and develop new sales and marketing strategies. - Reviewing and enhancing guest history records to provide personalized service for repeat guests. - Ensuring seamless communication between sales and operations departments to meet special group needs. - Monitoring sales, revenues, and expenses to assess goal accomplishments and adjust strategies as needed. - Adapting to competitive set activities and making necessary adjustments. - Providing exceptional service and product quality to create loyalty to the property and brand. - Handling guest and client complaints effectively and implementing preventive measures. - Monitoring quality assurance program scores and guest feedback for continuous improvement. - Building and maintaining strong relationships with clients. - Promoting the organization within the industry and at relevant trade associations. - Maintaining a professional image and representing the brand effectively. - Generating incremental revenue and brand awareness through local events and promotions. - Operating ethically to protect the brand and ensure business initiatives are implemented. - Maintaining confidentiality of guest, employee, and company information. This job description covers the essential functions of the position and may not include all tasks that could be assigned. Requirements: Experience, Education, and Certifications: - 3+ years of experience in hospitality management, specifically in a sales role. - Degree/diploma in Hospitality Management or an equivalent combination of education and experience. Skills: - High energy with effective people skills and a positive attitude. - Ability to prioritize and manage multiple projects effectively. - Strong communication, listening, and presentation skills. - Proficiency in Microsoft Office and hotel-specific platforms. - Fluency in English; additional languages are preferred. Join us as a Sales Manager and contribute to our success by leveraging your sales expertise and client relationship management skills to achieve revenue goals and drive brand loyalty.,
**Job Description** You will be responsible for managing daily sales operations, developing sales strategies, building relationships with clients, and ensuring guest satisfaction at Hard Rock Hotel Goa, located in Calangute. Your role will involve leading sales teams, achieving sales targets, coordinating with other departments, and reporting to senior management. **Key Responsibilities** - Manage daily sales operations - Develop sales strategies - Build relationships with clients - Ensure guest satisfaction - Lead sales teams - Achieve sales targets - Coordinate with other departments - Report to senior management **Qualifications Required** - Prior experience in the hospitality industry - Proven track record of meeting or exceeding sales targets - At least 3-5 years of relevant experience in hotel sales The salary for this position will be commensurate with industry standards and your experience. This is a full-time, permanent role with benefits including food provided and leave encashment. The work schedule is during day shifts, and the work location is on-site at the hotel in Calangute.,
We’re on the lookout for a Sales Manager to jam with our team at Hard Rock Hotel Goa, Calangute! This full-time, on-site role is all about driving sales, building strong client relationships, spotting new opportunities, and making sure our hotel hits the high notes on revenue and guest satisfaction. What You’ll Do Create and roll out sales strategies that rock Lead and inspire a sales team Build lasting client connections Keep an eye on the market and spot business opportunities Work closely with other departments to keep guests smiling What We’re Looking For Solid experience in sales strategy and market research Proven record of smashing sales targets Strong client management and relationship skills Great organizer with time management superpowers Top-notch communicator and negotiator A true team player who can also rock solo Hospitality industry experience is a must
We're on the lookout for a Sales Manager to jam with our team at Hard Rock Hotel Goa, Calangute! This full-time, on-site role is all about driving sales, building strong client relationships, spotting new opportunities, and making sure our hotel hits the high notes on revenue and guest satisfaction. What You'll Do Create and roll out sales strategies that rock Lead and inspire a sales team Build lasting client connections Keep an eye on the market and spot business opportunities Work closely with other departments to keep guests smiling What We're Looking For Solid experience in sales strategy and market research Proven record of smashing sales targets Strong client management and relationship skills Great organizer with time management superpowers Top-notch communicator and negotiator A true team player who can also rock solo Hospitality industry experience is a must