Learning and Development Manager

As a Training Manager at Marari Beach, you will be responsible for planning, implementing, and evaluating learning and development initiatives that align with CGH Earth’s ethos of sustainable hospitality. Your role will focus on enhancing employee capabilities, building team synergy, and nurturing a culture of continuous learning and guest-centric excellence.

Key Responsibilities:

• Training Strategy & Planning
• Develop and execute the annual training calendar aligned with property and organizational goals.
• Conduct training needs analysis in collaboration with departmental heads.
• Learning Program Implementation
• Design and deliver engaging induction programs for new hires.
• Facilitate core training modules including communication, service standards, brand storytelling, sustainability practices, and leadership development.
• Collaborate with department trainers and subject matter experts to support departmental skill-building.
• Evaluation & Reporting
• Monitor and evaluate the effectiveness of training programs through feedback, assessments, and performance metrics.
• Maintain accurate documentation and reports for audits and internal reviews.
• Employee Development & Engagement
• Identify high-potential team members and recommend development pathways.
• Support internal mobility, cross-training, and succession planning initiatives.
• Compliance & Quality Standards
• Ensure all statutory and CGH Earth training compliance requirements are met.
• Drive quality service training aligned with guest satisfaction metrics.

Qualifications & Requirements:

• Bachelor’s or Master’s degree in Hotel Management, HR, or related field.
• Minimum 5 years of experience in training & development, preferably in the hospitality sector.
• Strong facilitation, presentation, and interpersonal skills.
• Fluency in English and Malayalam preferred.
• Understanding of sustainable tourism practices is an added advantage.

What We Offer:

• A nurturing work environment grounded in CGH Earth’s unique culture and values.
• Opportunities for growth through cross-property exposure and leadership training.
• A chance to be part of a purpose-driven hospitality experience deeply rooted in local community and ecology.

To Apply:
Send your resume with to careers@cghearth.com

Job Types: Full-time, Permanent

Pay: ₹40,000.00 - ₹50,000.00 per month

Benefits:

• Cell phone reimbursement
• Flexible schedule
• Food provided
• Health insurance
• Internet reimbursement
• Leave encashment
• Paid sick time
• Provident Fund

Schedule:

• Day shift
• Fixed shift
• Monday to Friday

Supplemental Pay:

• Yearly bonus

Work Location: In person

Application Deadline: 15/07/2025
Expected Start Date: 15/07/2025