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Job De scription – Training & Development Manager Graphic Era Hospital, Dehradun Position: Training & Development Manager Department: HR | Location: Dehradun | Type: Full-time Role Summary The Training & Development Manager is responsible for planning, organizing, and implementing all training programs to enhance employee skills, improve patient-care quality, and ensure compliance with healthcare standards. The role supports continuous learning, staff development, and service excellence across the hospital. Key Responsibilities Training Planning & Execution Prepare annual training calendar and conduct Training Needs Analysis (TNA). Design and deliver training modules for clinical & non-clinical staff. Conduct induction/orientation for new employees. Skill & Performance Improvement Track training attendance, assessments, and performance improvement. Support departments in bridging competency gaps and enhancing service quality. Compliance & Mandatory Trainings Organize NABH-required sessions (fire safety, infection control, BMW, BLS/ACLS, etc.). Maintain accurate training records for audits and accreditation. Collaboration & Coordination Work closely with HODs, Nursing Heads, Medical Experts, and HR. Coordinate with external trainers and institutes when needed. Qualifications MBA/PGDM in HR/Hospital Administration. 2–5 years’ experience in Training & Development; healthcare experience preferred. Strong communication, presentation, and documentation skills. Key Competencies Planning & Coordination Presentation & Facilitation Skills Analytical Ability Patient-Centric Approach Continuous Improvement