Learning and Development Manager

Graphic Era Hospital

5 years

0 Lacs

dehradun uttarakhand india

Posted:8 hours ago| Platform:

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Skills Required

learning development training planning compliance healthcare service analysis design support audits collaboration coordination communication presentation documentation

Work Mode

On-site

Job Type

Full Time

Job Description

The Training & Development Manager is responsible for planning, organizing, and implementing all training programs to enhance employee skills, improve patient-care quality, and ensure compliance with healthcare standards. The role supports continuous learning, staff development, and service excellence across the hospital.

Key Responsibilities

Training Planning & Execution
Prepare annual training calendar and conduct Training Needs Analysis (TNA).
Design and deliver training modules for clinical & non-clinical staff.
Conduct induction/orientation for new employees.

Skill & Performance Improvement

Track training attendance, assessments, and performance improvement.
Support departments in bridging competency gaps and enhancing service quality.

Compliance & Mandatory Trainings

Organize NABH-required sessions (fire safety, infection control, BMW, BLS/ACLS, etc.).
Maintain accurate training records for audits and accreditation.

Collaboration & Coordination

Work closely with HODs, Nursing Heads, Medical Experts, and HR.
Coordinate with external trainers and institutes when needed.

Qualifications

MBA/PGDM in HR/Hospital Administration.
2–5 years’ experience in Training & Development; healthcare experience preferred.
Strong communication, presentation, and documentation skills.

Key Competencies

Planning & Coordination
Presentation & Facilitation Skills
Analytical Ability
Patient-Centric Approach
Continuous Improvement

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