404 Kpi Monitoring Jobs - Page 5

Business Development & Sales Drive branch-level sales strategy to meet revenue and profitability targets. Identify and develop new business opportunities in the local market. Build strong relationships with key clients, partners, and stakeholders. Monitor market trends and competitor activity to develop growth strategies. Operations Management Ensure smooth day-to-day operations of the branch, adhering to company policies and procedures. Optimize resource utilization to maximize branch productivity and efficiency. Oversee inventory, administration, infrastructure, and compliance functions. Team Leadership Recruit, train, and manage branch staff to ensure high performance. Set clear goals and KPIs for team members and monitor performance. Foster a positive work environment, encouraging collaboration and accountability. Conduct regular team meetings, training sessions, and performance reviews. Customer Relationship Management Ensure excellent customer service delivery and resolve escalated issues promptly. Implement customer engagement programs to enhance client loyalty and retention. Reporting & Compliance Prepare regular sales and performance reports for senior management. Ensure adherence to company policies, legal regulations, and compliance standards. Manage budgets, cost controls, and profitability analysis for the branch.

Job description Join Our Team as an Account Manager! This job is for a client for AMS HR consultancy. The company is a distribution company with an existance of 40 years. It is a FMCG distributor and E-commerce partner. The company is based out of Bangalore in Dollars Colony. They have global presence with leading brands like P and G (Procter and Gamble), Mondelez, Ferereo, Sony, HP, Samsung and Kikkoman (a japenese MNC). They use e-commerce platforms like Amazon, Flipkart to achieve the sales. Were hiring skilled candidates with a strong background in Financial Management not just a traditional accountant. Key Responsibilities: Financial Oversight: Managing daily, weekly, monthly financial closings. Strategic Analysis : Providing key financial ratios and KPIs to drive improvements. Project Evaluation : Assessing the Financial Viability of new projects. Developmental Growth: Elevating finance function by managing commercial elements like logistics and IT MIS. Qualifications: BCom/MCom/MBA (finance) preferred. Years of experience - 3 to 4 years. Local candidates are preferred in Dollars colony, near Hebbal, Bengaluru. Contact Varun.Goggi@amshr.com immediately. You can also call on 77699 54492

1. Comply with Factory Act compliances & local liasoning. 2. Defining KRA/KPI of each personnel with department heads, PIP 3.Recruitment of Workers & staff 4. Handle general admin like Security, Housekeeping etc 5. Social audits , Export audits Required Candidate profile 6. Working on monthly Manpower cost & its effective utilization. 7. Handle Legal & Govt Liaosning work, court cases etc. Age not more than 45 years Candidate from Auto / Engg sector required.

Position Overview- This role would be a part of our B2B sales function for our growing India business. He/She would drive the new client acquisition and client relationship management. Role and Responsibilities- Use a mixture of inside sales, and borderline contacts, to source a demo with the VP/Head of Sales of a lead. Contact potential prospects through cold calls and emails. Orchestrate discussions with senior execs (CXOs) around their business needs. Timely follow-up with clinical precision. Manage and maintain a list of interested prospects. Deep understanding of the product. Meet personal sales targets. Given the name of a mid to large company, identify the right PoC using LinkedIn and Primenumbers contacts databases. Requirements- Minimum 2+ years of relevant experience. Fluency in English and Hindi communication is essential. Education - Graduation (Btech, BE, BSc electronics, BCA preferred) Emphasis on work from office (Indiranagar, Bangalore) Perks- Attractive incentives. 5 days working. Fixed shift timings. (10:00am - 7:00pm, Mon-Fri)

JD Team Leader: Must be aware of shrinkage, attrition, AHT, NPS, CSAT,KPI,KRA,SLA, etc. Must be from BPO industry. Salary: Bangalore - 5 lpa Nagpur - 4.2 lpa Mumbai - 5-6 LPA . HR Manya 95224 65846 Required Candidate profile Must have 1 years+ on paper experience in Same Designation Mandate 4 Years of Overall exp in BPO Graduation is mandate Need excellent communication in English Should have handled a team of 15+ people

JD @ Gathering, validating and documenting business requirements Analyzing commercial data such as budgets, sales results & forecasts Modelling B\S processes & identifying opportunities for process improvements On-Site\Alternate Saturdays are off Required Candidate profile Strong analytical & problem-solving skills Proficiency in data analysis tools & techniques Excellent communication and interpersonal skills Ability to work collaboratively with cross-functional teams

Lead and mentor a team of Lead Gen Specialists. Drive outbound sales, cold calling, email & social outreach to set qualified appointments. Align with sales teams, optimise outreach strategies, monitor KPIs, and ensure team targets are met. Required Candidate profile Proven experience in appointment setting/lead generation / inside sales Minimum 2–5 yrs in a Team Lead / Supervisor role Knowledge of CRM tools (Salesforce/HubSpot preferred) Strong comms.

We are looking for highly skilled and efficient Chat Process Executives to join our customer support team. This role demands swift and accurate resolution of customer queries with a target of closing tickets within 2 minutes. Rotational Shift Required Candidate profile At least 1-2 years of experience in a chat support role focused on quick resolution. Proficiency in using chat software and CRM tools. Strong command of written English Qualification -Min Graduate Perks and benefits TDS

Role Purpose The purpose of this role is to provide significant technical expertise in architecture planning and design of the concerned tower (platform, database, middleware, backup etc) as well as managing its day-to-day operations Do Provide adequate support in architecture planning, migration & installation for new projects in own tower (platform/dbase/ middleware/ backup) Lead the structural/ architectural design of a platform/ middleware/ database/ back up etc. according to various system requirements to ensure a highly scalable and extensible solution Conduct technology capacity planning by reviewing the current and future requirements Utilize and leverage the new features of all underlying technologies to ensure smooth functioning of the installed databases and applications/ platforms, as applicable Strategize & implement disaster recovery plans and create and implement backup and recovery plans Manage the day-to-day operations of the tower Manage day-to-day operations by troubleshooting any issues, conducting root cause analysis (RCA) and developing fixes to avoid similar issues. Plan for and manage upgradations, migration, maintenance, backup, installation and configuration functions for own tower Review the technical performance of own tower and deploy ways to improve efficiency, fine tune performance and reduce performance challenges Develop shift roster for the team to ensure no disruption in the tower Create and update SOPs, Data Responsibility Matrices, operations manuals, daily test plans, data architecture guidance etc. Provide weekly status reports to the client leadership team, internal stakeholders on database activities w.r.t. progress, updates, status, and next steps Leverage technology to develop Service Improvement Plan (SIP) through automation and other initiatives for higher efficiency and effectiveness Team Management Resourcing Forecast talent requirements as per the current and future business needs Hire adequate and right resources for the team Train direct reportees to make right recruitment and selection decisions Talent Management Ensure 100% compliance to Wipros standards of adequate onboarding and training for team members to enhance capability & effectiveness Build an internal talent pool of HiPos and ensure their career progression within the organization Promote diversity in leadership positions Performance Management Set goals for direct reportees, conduct timely performance reviews and appraisals, and give constructive feedback to direct reports. Ensure that organizational programs like Performance Nxt are well understood and that the team is taking the opportunities presented by such programs to their and their levels below Employee Satisfaction and Engagement Lead and drive engagement initiatives for the team Track team satisfaction scores and identify initiatives to build engagement within the team Proactively challenge the team with larger and enriching projects/ initiatives for the organization or team Exercise employee recognition and appreciation Mandatory Skills: UxM - NexThink. Experience: 5-8 Years.

Job Summary: We are seeking a strategic, performance-driven Manager to lead our Project Coordinator team in delivering best-in-class support for scheduling, planning and coordination. The Manager will be accountable for team performance, daily governance, cross-functional alignment, process optimization, and talent development. This role is critical to ensuring that NP schedules are optimized, member visits are executed efficiently, and organizational targets are met consistently. Key Responsibilities: Team Leadership & Performance Management Lead a team of Project Coordinators responsible for NP scheduling, productivity, and coordination tasks. Monitor, track, and improve key performance indicators (KPIs) including NP utilization, cancellations, scheduling accuracy, and productivity. Conduct regular governance meetings to review team metrics, highlight blockers, and define corrective actions. Operational Excellence Ensure adherence to process SLAs and internal protocols for scheduling, cancellations, escalations, and follow-ups. Implement structured daily workflows and reporting rhythms to drive consistency in execution. Lead issue resolution efforts, serve as the escalation point for team-level challenges, and ensure timely closures. Cross-functional Collaboration Work closely with internal stakeholders including the Planning Team, Clinical Operations, Contact Center, and Analytics to ensure scheduling alignment and business continuity. Ensure that screenings and pre-visit requirements are coordinated in a timely and accurate manner. Reporting & Data-driven Governance Own weekly and monthly reporting for the team, including dashboards on utilization, cancellations, gaps, and coverage. Analyze trends and provide insights for strategic decision-making and process improvements. People Development Coach, mentor, and upskill Project Coordinators to build bench strength, improve decision-making, and enhance accountability. Identify high-potential team members and create growth paths aligned with organizational goals. Drive a culture of ownership, learning, and continuous improvement. Process & Quality Improvements Identify workflow inefficiencies and design initiatives to enhance productivity and reduce rework. Partner with the Quality and L&D teams to standardize best practices and build SOPs. Required Qualifications: Bachelors degree in any discipline; MBA or advanced certification in healthcare operations is a plus. Minimum of 5+ years of experience in operations, scheduling, or coordination functions, preferably in healthcare or provider support. At least 2+ years of experience in people management , leading mid-sized teams (815 FTEs) in a fast-paced environment. Strong command over operational metrics, productivity management, and reporting. Proven ability to coach, motivate, and hold team members accountable. Proficiency in MS Excel, Google Sheets, and familiarity with systems like Power BI, Genesys, or similar tools. Preferred Skills: Experience working with U.S. healthcare providers or in a healthcare BPO/KPO setup. Familiarity with NP or provider scheduling workflows. Exposure to Lean, Six Sigma, or continuous improvement methodologies. Work Hours: Must be flexible to work in US time zones (PST/EST) based on business needs.

Job role Ideal candidate would be someone who has 5+ years' experience of leading a Team of 30-40+ individuals either at a manager level or an assistant manager level in a target driven environment for a US based client Experience in US based logistics, should be sound with US geography at states and counties level Proven experience in managing diverse customer base across multiple states in US and is able to plan assignments across different geographical regions in US Sound knowledge of Workforce Management functions including dialer management and real time monitoring and able to independently implement best industry practices Knowledge on automation tools like SQL and Power BI would be an added advantage although not essential Excellent communication skills. Analytical and number driven mindset, should be able to perform high volume analysis Good time manager. Ability to work in a challenging environment Ready to learn and self-motivated Skills and Competencies WFM and Dialer Experience: Solid background in workforce management functions, preferably with US healthcare related Sound knowledge of handling various locations preferably at county and city level customer base, proficiency in United States Geography Proven track record of managing dialer efficiently and forecast/capacity planning Analytical Skills: Strong analytical skills working on large data sets preferably in US based environment Proven track record of high-volume data analysis to derive business insights for process improvements and decision making Leadership Skills: Ability to lead and motivate a team of AMs and WFM Logistics Executives. Strong decision-making and problem-solving skills. Customer Focus: Understanding of customer needs and the ability to ensure a positive customer experience. Customer-centric approach to our external and internal clients and problem resolution. Time Management: Effective time management skills to prioritize tasks and meet deadlines. Ability to handle multiple responsibilities simultaneously. Adaptability: Flexibility and adaptability in a fast-paced and dynamic environment. Willingness to embrace change and implement new strategies. Technology Proficiency: Expertise in MS Excel and Office 206/365. Besides, average knowledge of SQL and Power BI would be preferred Team Collaboration: Strong collaboration skills to work effectively with other departments within the organization. Foster a positive team culture. Key Responsibilities Below is the list of tasks/activities needed to be accomplished by the individual engaged in the mentioned role: Providers Planning based on Client Goals and Capacity Proactively raise requirements based on the goals to various teams, liaise with respective leaders Forecasting: Predict the goals based on current run rates and predictive analysis considering various caveats and raise requirements as necessary Includes schedulers and providers capacity prediction too Scheduling: Maintain the schedulers rosters, shift timings, break management and processing supporting payroll data Real time Monitoring of schedulers Ensuring the scheduling targets and providers utilization goals are met Dialler Management Ensuring sufficient leads are always ingested for the schedulers to work on considering the client goals, connect ratios and other factors also limiting any idle times Devise daily, weekly and monthly strategy for dialling and make amendments as per business needs Cross functional collaboration – Liaise with all stakeholders and teams, gather inputs and provide end to end support for their respective goals.

Deputy Manager - UK Operations (Motor Insurance Claims) - Bengaluru Location - Bangalore An excellent opportunity for a seasoned operation professional to lead and manage high-performing teams in motor insurance claims. This role offers exposure to end-to-end claims operations, client interactions, and team leadership in a process excellence-driven environment. Your Future Employer - A leading global business process management company serving clients across industries like Insurance, Banking, Travel, Healthcare, and more. With a strong focus on innovation, analytics, and digital transformation, the organization enables businesses to achieve superior operational outcomes and efficiency. Responsibilities - Managing day-to-day operations and driving performance improvements across functions. Overseeing the motor bodily injury claims process with a focus on compliance and timely resolution. Leading and mentoring a team to foster engagement and accountability. Collaborating with legal and external stakeholders on complex claims. Monitoring KPIs, identifying process gaps, and driving continuous improvement initiatives. Ensuring compliance with industry regulations and internal controls. Driving automation initiatives and contributing to digital transformation efforts. Requirements - Graduate degree in Business Administration, Insurance, or a related field. Strong experience in operations management, especially in the insurance sector. Proven track record in managing motor insurance claims and leading large teams. Excellent communication, analytical, and stakeholder management skills. Familiarity with claims systems, risk assessment methodologies, and process optimization tools. What is in it for you - Opportunity to drive operational excellence and team performance. Exposure to global best practices in insurance operations. Be a key contributor to digital transformation and strategic projects. Reach us: If you think this role aligns with your career goals, please email your updated resume to vasu.joshi@crescendogroup.in for a confidential discussion. Disclaimer: Crescendo Global specializes in Senior to C-level niche recruitment. We are committed to enabling job seekers and employers with an engaging and professional recruitment experience. Crescendo Global does not discriminate on the basis of race, religion, gender, sexual orientation, age, disability, or any other protected status. Note: Due to the volume of applications we receive, we may only respond to shortlisted candidates. Thank you for your understanding. Scam Alert: Beware of fraudulent job offers in the name of Crescendo Global. We do not charge fees or request purchases. All valid opportunities are listed at www.crescendo-global.com. Profile Keywords - Deputy Manager Jobs, Operations Jobs, Insurance Claims Jobs, Motor Insurance, Claims Management, SLA Management, Team Leadership, Client Management, Operations Excellence, BPM Jobs, Insurance Operations, Claims Processing.

HR Name: Srujan Devabhaktuni Contact : 8008286655 Email Id: Srujan.devabhaktuni@marketstar.com Role: Team Lead. Experience: 3+ Years Location: Hyderabad About the Client: A technology company that connects consumers with their favorite local businesses in more than 25 countries across the globe. Founded in 2013, our client builds products and services to help businesses innovate, grow, and reach more customers. the focus is on building infrastructure for local commerce, enabling merchants to thrive in the convenience economy, giving consumers access to more of their communities, and providing work that empowers. Role and Responsibilities: Driving client KPIs Stakeholder Management Maintaining Attrition & Shrinkage of the team Performance Management Handling customer complaints and resolving issues that employees are not authorized to handle on their own Dealing with schedule changes, employee call-ins, and other staffing issues. Filling in for absent employees as needed to ensure the smooth operation of the business. Acting as a role model for all employees by continuously exhibiting a high level of service and attention to detail in all tasks. Delegating tasks to employees. Keeping day-to-day activities organized. Recruiting and interviewing new hires. Supervising employees and providing additional training and coaching as needed to ensure everyone is performing their job properly. Training employees in proper safety procedures and providing training updates as needed. Conflict Management - Addressing employee problems on the job to ensure everyone is thriving in the workplace and satisfied with their job and work environment. Organizing promotions and spearheading marketing efforts by setting up displays and educating customers and employees on promotions or specials. Managing projects as assigned and organizing teams to assist in these efforts. Preferred Skills and Requirements: Minimum 3-years of Team Lead experience on papers is mandate Proven work experience as a team leader or supervisor. In-depth knowledge of performance metrics. Good PC skills, especially MS Excel. Excellent communication and leadership skills. Organizational and time-management skills. Decision-making skills. Graduate in any stream. Sense of ownership and pride in your performance and its impact on the companys success. Critical thinking and problem-solving skills. On-the-job training. Confidence and skillful negotiating skills. Strong organizational skills to give the team direction. Critical Competencies: Attention to detail. 2 years minimum on people manager role. Strong Communication Skills. Leadership Motivation Skills. Whats in it for you? Constant Learning and an entrepreneurial growth mindset. Employee centric benefits plan including but not limited to Comprehensive Health Insurance, generous Leave Policy, Covid Support, Vaccination drives, Wellbeing sessions, real time grievance redressal and work flexibility.We are a people-first organization with policies and process that help you bring the best version of yourself into work including fast track growth for high potential folks. An opportunity to be associated with the worlds leading brands as clients. To be a part of an organization with more than 60% of homegrown Leaders. Customized training programs that are catered to personal and professional development. We are an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success

Role Purpose The purpose of this role is to provide significant technical expertise in architecture planning and design of the concerned tower (platform, database, middleware, backup etc) as well as managing its day-to-day operations Do Provide adequate support in architecture planning, migration & installation for new projects in own tower (platform/dbase/ middleware/ backup) Lead the structural/ architectural design of a platform/ middleware/ database/ back up etc. according to various system requirements to ensure a highly scalable and extensible solution Conduct technology capacity planning by reviewing the current and future requirements Utilize and leverage the new features of all underlying technologies to ensure smooth functioning of the installed databases and applications/ platforms, as applicable Strategize & implement disaster recovery plans and create and implement backup and recovery plans Manage the day-to-day operations of the tower Manage day-to-day operations by troubleshooting any issues, conducting root cause analysis (RCA) and developing fixes to avoid similar issues. Plan for and manage upgradations, migration, maintenance, backup, installation and configuration functions for own tower Review the technical performance of own tower and deploy ways to improve efficiency, fine tune performance and reduce performance challenges Develop shift roster for the team to ensure no disruption in the tower Create and update SOPs, Data Responsibility Matrices, operations manuals, daily test plans, data architecture guidance etc. Provide weekly status reports to the client leadership team, internal stakeholders on database activities w.r.t. progress, updates, status, and next steps Leverage technology to develop Service Improvement Plan (SIP) through automation and other initiatives for higher efficiency and effectiveness Team Management Resourcing Forecast talent requirements as per the current and future business needs Hire adequate and right resources for the team Train direct reportees to make right recruitment and selection decisions Talent Management Ensure 100% compliance to Wipros standards of adequate onboarding and training for team members to enhance capability & effectiveness Build an internal talent pool of HiPos and ensure their career progression within the organization Promote diversity in leadership positions Performance Management Set goals for direct reportees, conduct timely performance reviews and appraisals, and give constructive feedback to direct reports. Ensure that organizational programs like Performance Nxt are well understood and that the team is taking the opportunities presented by such programs to their and their levels below Employee Satisfaction and Engagement Lead and drive engagement initiatives for the team Track team satisfaction scores and identify initiatives to build engagement within the team Proactively challenge the team with larger and enriching projects/ initiatives for the organization or team Exercise employee recognition and appreciation Mandatory Skills: UxM - NexThink. Experience: 5-8 Years.

Hiring Process Trainer | E-commerce Voice Process | Bangalore Hello Jobseekers, Greetings from ShiningStars ITPL! We are currently hiring for Process Trainers with prior experience in handling domestic e-commerce voice processes . If you are passionate about training delivery, team enablement, and operational excellence, this role is for you. Job Title: Process Trainer E-commerce Voice Process Location: Bangalore (Work from Office) Employment Type: Full-Time, Permanent Key Responsibilities: Conduct New Hire Training (NHT) sessions and ensure successful knowledge transfer. Design, structure, and deliver training content, modules, and assessments tailored for voice processes. Provide on-floor coaching and reinforcement for new and existing agents. Collaborate with Quality and Operations teams for TNI (Training Need Identification) and TNA (Training Need Analysis) . Track and evaluate training effectiveness through KPI metrics (throughput, quality, productivity) . Prepare and maintain detailed MIS and training reports for management review. Eligibility Criteria: Minimum 3 years of overall experience in BPO/Customer Service . At least 1 year of verifiable experience as a Process Trainer in a voice process . Graduate in any stream (mandatory). Excellent communication (English & Hindi preferred) and presentation skills . Strong in analytical, coaching, and facilitation skills . Immediate joiners or candidates with a maximum 15-day notice period will be given priority. Salary: Up to 5 LPA (strict cap, based on current CTC and relevant experience; no flexibility beyond this) Work Schedule: 6 Days a Week | Rotational Shifts How to Apply: Interested candidates can share their updated resume directly via WhatsApp: Homa – 9696714723 #ProcessTrainerJobs #BPOTrainerHiring #TrainerJobsBangalore #VoiceProcessHiring #EcommerceTrainer #CustomerSupportTrainer #TrainerCareers #BangaloreJobs #ProcessTraining #TrainerVacancy #ImmediateJoiners #BPOCareers #TrainingAndDevelopment #CareerOpportunity #ApplyNow #HiringProcessTrainer #DomesticBPOJobs

Role: HR Manager Location: Chennai, TN Employment Type: Full-Time About Us At Impacteers, were on a mission to build the worlds first AI-powered B2T (Business-to-Talent) platform . A bridge between businesses and talent. Our platform empowers students and job seekers with structured upskilling and career pathways, while enabling enterprises to scale through SaaS solutions in ATS, employee engagement, and HR automation . We are not just building HR tools, we’re shaping the future of workforce technology. Role Overview As an HR Manager , you will be responsible for driving talent acquisition, people operations and employee engagement across the organization. You will play a critical role in building scalable HR processes, ensuring compliance, and fostering a culture of growth and performance. This role demands a proactive leader who can balance strategic HR initiatives with hands-on execution . Key Responsibilities People & HR Operations Lead internal recruiting and talent acquisition efforts across business functions. Benchmark compensation structures with market intelligence to ensure competitiveness. Conduct HR audits, establish the organizational organogram , and redefine role-based JDs, KRAs, KPIs, and OKRs at both team and individual levels. Employee Onboarding & Learning Design and implement employee induction programs. Drive L&D initiatives linked to role-specific KPIs and organizational OKRs. Partner with leadership to embed performance management systems. Talent Management & Critical Hires Oversee internal audits of existing employees and ensure alignment with business needs. Manage critical hiring processes and track status updates. Coordinate with consultants and project-based hiring Policy Development & Compliance Define and align HR policies across attendance, leave, work-from-home, and rotational shift structures. Implement performance frameworks (DIP/PIP) to ensure accountability and fair play. Employee Engagement & Retention Create and manage a monthly HR Ops calendar with professional and personal engagement activities. Build structured feedback, retention, and upskilling mechanisms. Develop initiatives to strengthen culture, recognition, and career growth opportunities. Qualifications & Skills Bachelor’s/Master’s in HR, Business Administration, or related field. 5–8 years of progressive HR experience, with at least 3 years in a managerial role. Strong expertise in talent acquisition, HR operations, and policy frameworks. Experience with performance management systems (KRA/KPI/OKRs). Proven ability to manage stakeholder expectations at leadership levels. Excellent interpersonal, communication, and organizational skills. Ability to thrive in a fast-paced startup environment . Why Join Us? At Impacteers, you will: Be part of a mission-driven company revolutionizing the way businesses connect with talent. Work on the intersection of AI, SaaS, and HR tech , contributing to cutting-edge solutions. Shape the people culture of a high-growth startup from the ground up. Get exposure to cross-functional leadership and strategic decision-making. Grow in an environment that values ownership, innovation, and continuous learning. If you are passionate about building teams, scaling HR functions, and driving impact at the intersection of technology and talent , we’d love to hear from you.

Provide strategic direction & leadership to the design team with clear accountability. Lead the complete design lifecycle for new product development Serve as the primary point of contact for customer design queries & Engineering Change Requests Required Candidate profile Personally handle critical design projects using SolidWorks & AutoCAD Provide material, hardware & manufacturing feasibility inputs Demonstrate proven expertise in enclosure and control panel design

As the global leader in providing energy solutions that contribute to the growth of businesses and thriving communities, we are dedicated to making a positive impact on our customers and the world. We are currently looking for a Procurement Lead for our operations in India, focusing on expanding our market presence. In this role, you will be responsible for developing a comprehensive team strategy to meet our business requirements, managing both direct and indirect sourcing, overseeing contract management, and providing strong leadership. Key responsibilities of the Procurement Lead include analyzing and presenting business reviews, ensuring compliance for Capex/Opex, and implementing strategic category management with a deep understanding of transactions. The ideal candidate should possess knowledge of the Indian supply chain, have experience in procuring materials, equipment, and services, including managing third-party relationships, and demonstrate a strong commitment to governance and ethics. At Aggreko, we offer a competitive compensation package, an annual bonus program, industry-leading benefit plans, continuous training and development opportunities, and a safety-focused culture. As the Procurement Lead, you will be tasked with implementing procurement strategies to optimize costs and enhance efficiency for both direct and indirect procurement. You will also play a crucial role in bridging the gap between the Engineering and Supply Chain functions within the business. Building and maintaining relationships with key suppliers to ensure quality, cost-effectiveness, and timely delivery will be a vital aspect of the role. You will be responsible for conducting market research to identify potential suppliers and sourcing opportunities, managing procurement budgets in alignment with financial and compliance objectives, and collaborating with regional and global category teams to support overall business goals. Monitoring supplier performance, conducting quarterly business reviews, and leading a team of procurement specialists to drive success will be key responsibilities of the Procurement Lead. You should have at least 10 years of experience in procurement and category management, a collaborative working approach, knowledge of working capital management, and a track record of managing high-value commercial spending across multiple suppliers. Additionally, the ideal candidate should be skilled in building and maintaining strong supplier relationships, setting and monitoring KPIs to drive procurement excellence, leading and developing procurement teams, and maintaining a compliance-driven approach to managing procurement spending. If you are ready to bring your energy and grow your career with us, we encourage you to apply now. At Aggreko, we are committed to equal employment opportunities and welcome individuals from diverse backgrounds and cultures. We value the unique skills, attitudes, and experiences that each person brings to the table, and we believe that being authentic at work is the key to achieving our best possible outcomes for our customers, communities, and careers.,

As a Warehouse Assistant Manager at our E-commerce Sorting Center, you will play a pivotal role in overseeing and optimizing the operations to ensure the swift and accurate processing of a high volume of orders. Your responsibilities will include managing a dedicated team of warehouse associates, team leads, and shift supervisors to maintain efficient workflows and meet customer expectations in the dynamic e-commerce landscape. Your duties will encompass the day-to-day operations of the warehouse and sorting center, focusing on tasks such as sorting, scanning, labeling, and dispatching parcels promptly and accurately. It will be essential for you to monitor and enhance key performance indicators (KPIs) related to order accuracy, fulfillment time, and returns processing to drive operational excellence. Collaboration with delivery partners and internal logistics teams will be crucial for ensuring seamless last-mile delivery, while overseeing the utilization of Warehouse Management Systems (WMS) and handheld scanning devices to streamline processes. Upholding safety standards, optimizing storage procedures, and analyzing data to identify operational bottlenecks and implement necessary improvements will be part of your core responsibilities. Additionally, you will be responsible for managing staffing, scheduling, and labor productivity, as well as conducting regular training sessions, quality audits, and inventory cycle counts to maintain operational efficiency. This role requires a proactive and experienced individual who thrives in a fast-paced e-commerce environment and is committed to delivering exceptional service to customers. This is a full-time position with benefits including Provident Fund, and the work location is in person. If you are ready to take on this challenging yet rewarding role, the expected start date is 16/08/2025.,

As a Procurement Practice Analyst at Accenture, you will be responsible for delivering activities such as PR-PO, POA, Change Requests, SLA and KPI monitoring and management. Your main accountabilities will include being well-versed with the purchase requisition fulfillment, purchase order acknowledgment process on platforms like Ariba, Coupa, Vroozi, and PeopleSoft. You will ensure that all SLA and KPI metrics are adhered to as per the agreed timelines with the client. Additionally, you will complete the Management Information System (MIS) and Reporting Requirements for client meetings. Your daily activities will involve filtering (Approve/Reject) purchase requisitions, Purchase Order Acknowledgment, resolving procurement and invoicing related queries, and connecting with requestors to gather PR related information. Moreover, you are expected to handle client escalations and stakeholder management efficiently to resolve queries. It is crucial for you to establish, maintain, and manage relationships with clients and develop the necessary skills required to execute your responsibilities effectively. You must ensure that quality targets are consistently achieved. To qualify for this role, you should hold a Graduation/Post-Graduation degree with 3-5 years of experience in procurement operations, PR to PO processing, Spot Buy, SLA & KPI Management in Procurement Outsourcing, Managed Services, or Procurement Organizations. Strong communication and presentation skills are essential, along with a solid understanding of Microsoft Office applications such as Word, PowerPoint, and Excel. Flexibility to work across different time zones, groups, and business environments is also required. Preferred background qualifications include proficiency in MS Office tools, Project, strong quantitative and analytical skills, working knowledge of Ariba/SAP systems, and experience with Power BI and Power Automate. In this role, you are expected to analyze and solve lower-complexity problems, with day-to-day interactions primarily with peers within Accenture. While you may have limited exposure to clients and Accenture management, you will receive moderate-level instruction on daily tasks and detailed guidance on new assignments. Your decisions will impact your work and potentially the work of others. As an individual contributor within a team, your scope of work will be focused. Please note that this position may require you to work in rotational shifts.,

As a leader of the escalations team, your main responsibility will be to oversee and manage the team to effectively resolve complex customer issues related to visa processing in a timely manner. You will be the primary point of contact for high-priority client escalations, ensuring that cases are properly documented and communicated throughout the resolution process. Collaboration with cross-functional teams such as operations, customer support, documentation, and legal will be essential to address systemic issues effectively. One of your key tasks will be to analyze escalation trends to pinpoint root causes and implement measures to prevent similar issues in the future. By developing Standard Operating Procedures (SOPs) and training materials, you will empower frontline teams to handle common problems independently, ultimately reducing the volume of escalations. Monitoring team performance through Key Performance Indicators (KPIs) and ensuring compliance with service-level agreements and standards will be crucial to maintain quality service. You will also be responsible for delivering regular reports to senior management, providing insights on escalation metrics, resolution timelines, and customer satisfaction outcomes. This role requires a proactive approach to problem-solving, strong communication skills, and the ability to work collaboratively with various teams to achieve positive outcomes. If you are looking for a challenging opportunity to lead a team, drive process improvements, and contribute to overall customer satisfaction, this role may be the right fit for you. To apply for this position, please visit btwgroup.co/careers. This is a full-time position suitable for fresher candidates. The work location for this role is in person.,

The External Operations Manager (EOM) plays a vital role as a business partner and main contact with external vendors to ensure operational excellence throughout the vendor network. Your responsibilities include driving productivity and upholding quality service delivery standards. Your main duty involves overseeing the vendor system landscape, which includes managing third-party user processes. You will be accountable for the setup, maintenance, and improvement of vendor-related procedures involving data and systems. Collaborating with the System Support and Integration Manager (SSIM), you will address system issues, provide troubleshooting support, and contribute to enhancement initiatives. Additionally, you will establish and lead the governance framework, aligning SSIMs, internal super users, and vendor stakeholders. Utilizing a data-driven approach, you will analyze organizational data to propose solutions for complex challenges and assist in developing new business models. Your role will be pivotal in implementing critical data initiatives that enhance GCS Operations, ensuring seamless vendor integration when necessary. As the EOM, you will have complete operational responsibility for designated systems and data, lead local and project-related network activities, and actively participate in cross-functional teams. Responsibilities: - Act as the primary contact for system-related activities among EOM, SSIM, and external vendors. - Coordinate efforts to enhance the IT landscape by identifying new automation and analytics use cases. - Support and coordinate system governance processes for IT platforms, ensuring consistent performance and fitness for use. - Provide expert guidance on business processes and system design to EOM and vendors. - Act as a super user, resolving user setups, troubleshooting system/application issues, and conducting root cause analysis. - Monitor and optimize system/application performance to ensure operational excellence and service continuity. - Lead User Acceptance Testing activities, including test case design and execution. - Deliver training to team members and vendor partners to enhance system capability. - Drive innovation in data and digital areas, aligning with Novartis values and behaviours. - Manage financial activities, vendor deviations, audits, inspections, and vendor performance monitoring. Minimum Requirements: - Over 7 years of experience in the chemical/pharmaceutical industry or over 3 years in the field of expertise. - Good knowledge of the Drug Development process. - Proficiency in project management, risk management, organization, planning, business analysis, and analytics tools. - Understanding of relevant regulations and Novartis standards. - Strong problem-solving, presentation, and leadership skills. - Excellent communication, negotiation, and interpersonal abilities. Join Novartis and be part of a community dedicated to making a difference in patients" lives through innovation and collaboration. Visit our website to learn more: https://www.novartis.com/about/strategy/people-and-culture Explore opportunities within the Novartis Network by signing up for our talent community to stay informed about suitable career options: https://talentnetwork.novartis.com/network Discover the benefits and rewards of working at Novartis by reading our handbook: https://www.novartis.com/careers/benefits-rewards,

As a Senior Manager of Strategy and Implementation at Airbnb's Capability Center, you will play a pivotal role in driving operational excellence and strategic alignment across departments. By collaborating with executive-level management, you will establish performance goals and long-term plans that resonate with the organization's vision. Your expertise in stakeholder management will enable you to foster strong relationships with department heads and external partners, ensuring alignment on operational strategies and seamless execution of transition methodologies. You will take end-to-end ownership of multiple departments, harnessing your deep understanding of customer needs to define and implement effective organizational structures. Your capability to design comprehensive blueprints and transform them into actionable plans will empower teams to deliver high-quality results while continuously monitoring and refining processes through established KPIs. In this role, your strategic insights and proactive problem-solving abilities will not only enhance operational efficiency but also contribute significantly to the overall growth and success of the Airbnb Capability Center. On a typical day, your responsibilities will include: - Collaborating with executive-level management in the development of performance goals and long-term operational plans. - Building and maintaining relationships with all department heads, external partners, and vendors to make decisions regarding operational activity and strategic goals. - Educating stakeholders with standard transition methodology components and knowledge of recent transitions. - Coordinating with stakeholders effectively to address their needs and expectations. - Taking end-to-end ownership of one or more departments and defining goals based on customer needs. - Implementing and owning the required organizational structure for your departments to ensure quality delivery. - Establishing and executing benchmark Quality Assurance processes. - Dividing proposed solutions into projects, prioritizing based on impact and effort required. - Developing and overseeing service strategies aligned with organizational goals and competencies. - Defining processes with a focus on accuracy, efficiency, and scalability, and setting up KPIs to monitor project health. - Setting up monitoring protocols and designing MIS reports to track department health. - Managing escalated operations issues and identifying trends for issue resolution. - Ensuring compliance with guidelines and quality standards, and continually evaluating and improving business procedures for organizational objectives. To support productivity in a hybrid work environment, employees are expected to adhere to workspace, internet connectivity, professionalism, confidentiality, and security guidelines. Airbnb is committed to inclusivity and belonging, encouraging applications from all qualified individuals to foster innovation and attract creatively-led talent.,

Yubi, formerly known as CredAvenue, is revolutionizing global debt markets by facilitating the flow of finance among borrowers, lenders, and investors. Positioned as the world's possibility platform for diverse debt solutions, Yubi offers a range of opportunities and provides the necessary tools for individuals to capitalize on them. Since its inception in 2020, Yubi has been committed to leveraging technology to transform the global institutional debt market. The platform operates as a two-sided debt marketplace, connecting institutional and HNI investors with a wide network of corporate borrowers and debt products. By streamlining the process, Yubi simplifies access to debt capital for corporates and offers investors a comprehensive platform for lending, investing, and trading bonds seamlessly. As a vibrant and driven team, we are dedicated to making a purposeful impact and invite individuals to be part of our remarkable growth journey. Job title: Assistant Manager - Customer Support Location: Chennai Roles and responsibilities: - Lead the customer support team's daily operations to ensure the timely and effective resolution of customer queries. - Provide supervision, mentorship, and training to team members to uphold high service standards and foster continuous professional development. - Serve as the escalation point for complex or unresolved customer issues, guaranteeing satisfactory resolutions. - Develop, implement, and enhance customer support processes, policies, and best practices. - Monitor key performance indicators (KPIs) and prepare regular reports to track team productivity and service quality. - Collaborate with cross-functional teams like Sales, Marketing, and Product to align customer feedback with business enhancements. - Identify opportunities for enhancing customer service delivery and propose innovative solutions. - Ensure adherence to company standards and industry regulations, prioritizing customer data privacy and security. - Oversee the integration and efficient utilization of customer support tools and technologies. - Cultivate a positive, customer-centric culture while striving to elevate overall customer satisfaction and loyalty continuously. Join us at Yubi and be part of our dynamic team dedicated to shaping the future of global debt markets.,

As a Management Accountant at Vlookup Business Solutions Pvt Ltd, your primary responsibility will be to support strategic decision-making and financial planning through accurate reporting, analysis, and forecasting. You will be instrumental in budgeting, cost control, and performance evaluation to drive business efficiency and profitability. Your role will involve preparing monthly management accounts, reports, and variance analysis, managing AR, AP, and Reconciliation, supporting annual budgeting and quarterly forecasting processes, conducting cost analysis, and implementing cost control measures. Additionally, you will provide financial insights to support business decisions and strategy, monitor and report on key performance indicators (KPIs), assist in the preparation of board reports and presentations, ensure compliance with internal financial policies and controls, coordinate with auditors, support in statutory reporting, reconcile accounts, and perform balance sheet reviews. Your expertise will be crucial in managing and improving financial processes and systems to contribute to the overall success of our organization.,