630 Kpi Monitoring Jobs - Page 5

Requirements of Team Leader Minimum 1 year of International BPO Experience AS A TL Must be aware of shrinkage, attrition, AHT, NPS, CSAT Must be from International BPO industry Comfortable for 24X7 shifts Excellent Communication HR Deeksha 7697428237 Required Candidate profile Must have 1 years+ on paper experience in Same Designation Mandate Under Grads can apply Immediate joiner Need excellent communication Should have handled a team of 15+ people Internal exp Will Work

Role & responsibilities Manage daily operations of the store, ensuring efficient use of resources and optimal customer satisfaction. Oversee sales team performance, providing guidance on product knowledge, customer service standards, and goal setting. Conduct inventory management tasks such as ordering stock, receiving deliveries, and maintaining accurate records. Ensure visual merchandising standards are met by implementing effective displays and promotions. Analyze sales data to identify trends and opportunities for improvement. Preferred candidate profile Under graduate 7 year experience as store manager mandatory Graduate 4 year experience as store manager mandatory Perks and benefits : ...

Role & responsibilities Manage daily operations of the store, ensuring efficient use of resources and optimal customer satisfaction. Oversee sales team performance, providing guidance on product knowledge, customer service standards, and goal setting. Conduct inventory management tasks such as ordering stock, receiving deliveries, and maintaining accurate records. Ensure visual merchandising standards are met by implementing effective displays and promotions. Analyze sales data to identify trends and opportunities for improvement. Preferred candidate profile Under graduate 7 year experience as store manager mandatory Graduate 4 year experience as store manager mandatory Perks and benefits : ...

Hiring Loan Sales Team Leader (2–4 yrs exp, no freshers). Lead & motivate sales team, drive loan sales, manage targets, ensure high productivity, and achieve business goals. Required Candidate profile Graduate with 2–4 yrs in Education loan sales, proven team leadership, target-driven, strong communication & negotiation skills. Freshers not eligible.

Role & responsibilities Manage daily operations of the store, ensuring efficient use of resources and optimal customer satisfaction. Oversee sales team performance, providing guidance on product knowledge, customer service standards, and goal setting. Conduct inventory management tasks such as ordering stock, receiving deliveries, and maintaining accurate records. Ensure visual merchandising standards are met by implementing effective displays and promotions. Analyze sales data to identify trends and opportunities for improvement. Preferred candidate profileUnder graduate 7 year experience as store manager mandatory Graduate 4 year experience as store manager mandatory

Role & responsibilities Manage daily operations of the store, ensuring efficient use of resources and optimal customer satisfaction. Oversee sales team performance, providing guidance on product knowledge, customer service standards, and goal setting. Conduct inventory management tasks such as ordering stock, receiving deliveries, and maintaining accurate records. Ensure visual merchandising standards are met by implementing effective displays and promotions. Analyze sales data to identify trends and opportunities for improvement. Preferred candidate profile Under graduate 7 year experience as store manager mandatory Graduate 4 year experience as store manager mandatory

Role & responsibilities Manage daily operations of the store, ensuring efficient use of resources and optimal customer satisfaction. Oversee sales team performance, providing guidance on product knowledge, customer service standards, and goal setting. Conduct inventory management tasks such as ordering stock, receiving deliveries, and maintaining accurate records. Ensure visual merchandising standards are met by implementing effective displays and promotions. Analyze sales data to identify trends and opportunities for improvement. Preferred candidate profile - Under graduate 7 year experience as store manager mandatory Graduate 4 year experience as store manager mandatory.

Title Store Manager Reporting to Area Operations Manager Skip Level City/Zonal Manager About Lenskart With a mission to give India a vision, Lenskart.com is India's fastest growing eyewear company. Lenskart's products include prescription eyewear, branded contact lenses and sunglasses, all equipped with the customers eye powers. About the Role A Store Manager at Lenskart acts as an important link between strategy and execution. He/she drives the store towards achieving all assigned metrics of Store Sales, Conversions, Customer satisfaction etc. and is responsible for keeping a high level of morale among the store staff, developing them, controlling attrition, and ensuring smooth operations a...

Title Store Manager Reporting to Area Operations Manager Skip Level City/Zonal Manager About Lenskart With a mission to give India a vision, Lenskart.com is India's fastest growing eyewear company. Lenskart's products include prescription eyewear, branded contact lenses and sunglasses, all equipped with the customers eye powers. About the Role A Store Manager at Lenskart acts as an important link between strategy and execution. He/she drives the store towards achieving all assigned metrics of Store Sales, Conversions, Customer satisfaction etc. and is responsible for keeping a high level of morale among the store staff, developing them, controlling attrition, and ensuring smooth operations a...

Title Store Manager Reporting to Area Operations Manager Skip Level City/Zonal Manager About Lenskart With a mission to give India a vision, Lenskart.com is India's fastest growing eyewear company. Lenskart's products include prescription eyewear, branded contact lenses and sunglasses, all equipped with the customers eye powers. About the Role A Store Manager at Lenskart acts as an important link between strategy and execution. He/she drives the store towards achieving all assigned metrics of Store Sales, Conversions, Customer satisfaction etc. and is responsible for keeping a high level of morale among the store staff, developing them, controlling attrition, and ensuring smooth operations a...

As a Network Performance Optimization Expert Engineer. You will perform network performance, monitoring, and analysis by collecting and analyzing information, identifying the abnormalities from sources in the domain of the customer solution, diagnosing root causes of performance issues, and recommending improvement for optimization actions, QoS Optimization, parameter tuning, and SW Upgrades to meet contractual KPI targets. Find problems that were not identified during testing. HOW YOU WILL CONTRIBUTE AND WHAT YOU WILL LEARN Act as the team lead and Single Point of Contact (SPOC) for respective domains and OEMs. Independently manage project deliverables, ensuring seamless execution. Interact...

Create comprehensive reports, dashboards, and data visualizations to present key metrics, insights, and trends to management and stakeholders, Help define and track manufacturing-related Key Performance Indicators (KPIs) to monitor performance.

As the Director, Strategic Project Management at Mastercard, you will play a vital role in driving the end-to-end execution of strategic business initiatives and global product solutions for key Mastercard customers. You will collaborate with various functional teams to develop comprehensive project plans, oversee execution, and ensure successful outcomes. Key Responsibilities: - Lead, coach, and develop a team of individual contributors and first-level managers within the PMO, fostering a culture of growth and development. - Independently manage regional and global portfolios, ensuring clarity of scope and key deliverables. - Facilitate timely decisions with internal and external stakeholde...

Job Description: As a Senior Customer Support Specialist in our dynamic SaaS environment, you will play a crucial role in providing exceptional customer service. Your main responsibilities will include addressing escalated support queries through email, chat, and phone channels, ensuring swift resolutions, and guaranteeing customer satisfaction. You will also mentor junior team members, collaborate with various departments for troubleshooting, and contribute to product enhancements. Key Responsibilities: - Handle escalated support queries through email, chat, and phone channels - Provide timely resolutions to customer issues and ensure their satisfaction - Mentor junior team members, share b...

To maintain and monitor the KPI20 Surface to Production Ratio for existing plant evolutions and ensure timely updates of the KPI20 dashboard as per global standards. Key Responsibilities: Independently manage KPI20 preparation activities for various packages across global regional projects. Understand requirements from the global team and perform comprehensive studies for project alignment. Collect and analyze relevant data and information from various regional plants. Prepare and update CAD drawings in line with Stellantis KPI20 standards . Upload CAD drawings into designated applications to extract surface summaries and validate surface synthesis bifurcation. Interact regularly with the gl...

To maintain and monitor the KPI20 Surface to Production Ratio for existing plant evolutions and ensure timely updates of the KPI20 dashboard as per global standards. Key Responsibilities: Independently manage KPI20 preparation activities for various packages across global regional projects. Understand requirements from the global team and perform comprehensive studies for project alignment. Collect and analyze relevant data and information from various regional plants. Prepare and update CAD drawings in line with Stellantis KPI20 standards . Upload CAD drawings into designated applications to extract surface summaries and validate surface synthesis bifurcation. Interact regularly with the gl...

At Cencora, our team members are at the heart of everything we do. We are committed to creating healthier futures, and every individual plays a key role in delivering that purpose. This role focuses on monitoring and optimizing transportation operations, ensuring timely deliveries, analyzing performance, and supporting process improvements across courier and distribution networks. Primary Duties and Responsibilities Monitor daily service performance in collaboration with couriers, distribution centers, and customer care teams. Ensure all delivery routes are completed and recorded with proof of delivery (POD) in transportation systems. Review, maintain, and update records in transportation te...

Job Description: You have an exciting opportunity to join a leading global shipping and logistics company in Chennai as a GPL - Event Management. With 9-13 years of experience, you will play a crucial role in process management, process improvement, and business process reengineering. Your expertise in IT Service Management, especially in Incident and Problem Management, with at least 5 years of hands-on experience will be invaluable. Key Responsibilities: - Utilize your in-depth understanding of Event, Incident, Problem, and Change Management processes to enhance service delivery. - Lead teams effectively by leveraging your ITSM expertise and strong background in Service Management framewor...

As a Digital Twin Specialist and Coordinator at the Grid Integration team in Bangalore, you will play a crucial role in promoting the adoption of digital twin technology within the organization. Your main focus will be on formulating and executing strategies to implement and optimize digital twins across various business units and functions. Key Responsibilities: - Develop and maintain a comprehensive digital twin strategy that aligns with organizational objectives. - Collaborate with diverse teams to identify opportunities for leveraging digital twin technology in different domains. - Research and stay updated on the latest trends and advancements in digital twin technology for potential ap...

Skills JOB DESCRIPTION Continuous improvement & lean methodology Lean Six Sigma Green Belt/ Black Belt methodology Good communications skills with the cluster head Data analytics Manufacturing and Operational efficiency improvement skills Key Responsibilities Lead and execute Operational Excellence (OpEx) projects to enhance productivity and efficiency across the defined sites. Support Kaizen, Six Sigma, and Lean initiatives to drive continuous improvement. Monitor and analyze KPIs (Key Performance Indicators) to ensure sustainable improvements. Facilitate cross-functional collaboration to standardize best practices across plants. Ensure all initiatives align with regulatory and compliance r...

Requirements : Team Leader Exp.in Voice Process is a Mandate Must be aware of shrinkage, attrition, AHT, NPS, CSAT and all KRAs & KPIs Must have 1 year exp in the same role & 5 years total Fin tech Process Exp. add advantage HR Deeksha 7697428237 Required Candidate profile Must have 1 years+ on paper experience in Same Designation Mandate. 4 - 5 Years of Overall exp in BPO. Graduation is mandate . Need excellent communication in English Should have handled a team of 15+

About the Role: Were on the lookout for a passionate and proactive Store Success Lead to take charge of our retail store operations. As the face of the brand on the ground, you'll lead a team, drive sales, optimize store performance, and ensure every customer walks out with a smile. Key Responsibilities: Oversee daily operations including opening/closing procedures, inventory, and staff management Ensure stock availability, timely replenishment, and reduce shrinkage Monitor daily, weekly, and monthly sales targets and take action to improve performance Analyze sales trends and suggest strategies for product focus and promotions Ensure team meets upselling and customer engagement KPIs Resolve...

Team Leader would manage a team of Agents in a voice based call center environment. TL would deliver on Team KPI's, SLAs & parameters like shrinkage, attrition & other operations KPI's. TL would also act as a coach & mentor for the team.

Job Description Role Purpose The purpose of the role is to lead various automation initiatives pertaining to strategic accounts in a BU ensuring better client engagement Do 1. Lead automation roadmaps and strategies for various BUs Ensure complete understanding of requirements needed to implement automation of various accounts in BUs Do shortlisting of accounts depending upon the size of account and their ability to accommodate maturity Drive automation maturity in the shortlisted accounts to the next level Align the customers by showcasing Wipros capability to drive automation and ROI achievement for the customer Ensure contractual commitments for a particular project are met by understandi...

Job Description Role Purpose The purpose of the role is to resolve, maintain and manage clients software/ hardware/ network based on the service requests raised from the end-user as per the defined SLAs ensuring client satisfaction Do Ensure timely response of all the tickets raised by the client end user Service requests solutioning by maintaining quality parameters Act as a custodian of clients network/ server/ system/ storage/ platform/ infrastructure and other equipments to keep track of each of their proper functioning and upkeep Keep a check on the number of tickets raised (dial home/ email/ chat/ IMS), ensuring right solutioning as per the defined resolution timeframe Perform root cau...