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4.0 - 8.0 years

0 Lacs

pune, maharashtra

On-site

As a ServiceNow SAMPro Developer with 4+ years of experience, you will be responsible for implementing SAMPro for major publishers such as VMWare, Redhat, and Microsoft. Your role will involve managing the lifecycle of Asset Management, creating process documents, and analyzing data to generate dashboards for senior management. You will also participate in regular meetings with clients to document their requirements. Your expertise will include knowledge of ServiceNow Tickets (Tasks, Incident, Change request) and the ability to create and manage CI (Assets, Server) in ServiceNow. Additionally, you will be expected to create Knowledge Articles, establish a harvesting process for hardware, and identify opportunities for cost savings and process efficiencies within asset management processes. Collaboration with procurement and finance teams to ensure proper accounting and financial reporting of assets will be a key aspect of your role. You will also need to stay updated on trends and developments in asset management practices, technology, and regulations, making recommendations for improvements when necessary. Driving the establishment and monitoring of key performance indicators (KPIs) and metrics to measure and report on asset management performance will be essential. A strong understanding of Hardware Asset Management (HAM) and Software Asset Management (SAM) principles, processes, and best practices is required to excel in this role.,

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2.0 - 4.0 years

30 - 40 Lacs

bengaluru

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Jobaaj is hiring for a client seeking dynamic product managers to shape AI-driven products, align with business goals, and deliver impactful solutions. 2-4 yrs product management or founder-level SaaS exp. Worked in fast-paced growth setups. Required Candidate profile Define & communicate product vision, strategy & roadmap. Collaborate with design, engineering, sales & marketing teams. Conduct research, analyze competition & customer needs.

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3.0 - 7.0 years

4 - 8 Lacs

noida

Work from Office

About The Role Handle the supplier assignment requests from customerRetrieve e-Quotes for the sites in the required templateRetrieve attachments for other supporting documents & create a ZIP fileUpload the e-quote & submit in the toolEnsure the specific line items of the MSC drivers for e-quote revisionAnalyse the input template & identify the sites without e-quotesFollow-up on missing e-quotes with respective stakeholdersDaily update & reporting

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8.0 - 13.0 years

13 - 16 Lacs

hyderabad

Work from Office

The Customer Support Senior Team Lead (CS STL) is a strong leader with a mindset that allows them to build strong teams and processes that put our customers first while providing a continuous feedback loop from customers to various product teams. Job description: Understanding our values and acting based on them Being responsible for continuously re-evaluating teams KPIs so they adequately reflect the current situation and progress Weekly meetings with Team Leads (TL)s to provide appropriate feedback/support based on results/findings to improve overall performance Maintaining and improving cross office / cross team relationships and processes. Being able to support your team with operational tasks when needed and also doing operational tasks to keep up the relevant know how Communicating with the Customer Support (CS) Training coordinator / site to ensure appropriate training is provided. Communicating team's progress through KPI and other relevant analysis to other teams on a regular basis Representing the team in audits Owner of the teams’ travel and entertainment budget Responsible for the teams’ development, performance and efficiency Actively participate in hiring What we’re looking for: Based in our India office Leadership Experience - 2 years in an external CS organisation Prior experience working with Business Customers or Consumers. Passion for customer experience, technology, leading people and teams; Ability to multi-task and take responsibility in challenging situations, as well as ability to manage, delegate and oversee cross-team projects; Willingness to dive into numbers to support process improvements, prioritising, forecasting; Proven track record of taking individual ownership and responsibilities beyond your main daily responsibilities as well as being a great team player; Great cross team communication and listening skills; Good product knowledge.

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3.0 - 8.0 years

15 - 17 Lacs

hyderabad

Work from Office

Roles and Responsibilities Manage a team of sales representatives to achieve targets and improve performance. Conduct regular reviews, provide feedback, and coach team members for growth. Develop strategies to reduce shrinkage and attrition rates through effective team handling. Ensure timely completion of tasks, meet deadlines, and maintain high levels of customer satisfaction. Collaborate with international teams to implement processes and drive business results.

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1.0 - 5.0 years

2 - 3 Lacs

ahmedabad

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Lead and motivate team to achieve targets and maintain quality. Monitor performance, provide coaching, and handle escalations. Ensure compliance with process guidelines and client requirements. Prepare reports and drive continuous improvement.

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3.0 - 5.0 years

4 - 8 Lacs

mumbai

Work from Office

Role Purpose The purpose of the role is to resolve, maintain and manage clients software/ hardware/ network based on the service requests raised from the end-user as per the defined SLAs ensuring client satisfaction Do Ensure timely response of all the tickets raised by the client end user Service requests solutioning by maintaining quality parameters Act as a custodian of clients network/ server/ system/ storage/ platform/ infrastructure and other equipments to keep track of each of their proper functioning and upkeep Keep a check on the number of tickets raised (dial home/ email/ chat/ IMS), ensuring right solutioning as per the defined resolution timeframe Perform root cause analysis of the tickets raised and create an action plan to resolve the problem to ensure right client satisfaction Provide an acceptance and immediate resolution to the high priority tickets/ service Installing and configuring software/ hardware requirements based on service requests 100% adherence to timeliness as per the priority of each issue, to manage client expectations and ensure zero escalations Provide application/ user access as per client requirements and requests to ensure timely solutioning Track all the tickets from acceptance to resolution stage as per the resolution time defined by the customer Maintain timely backup of important data/ logs and management resources to ensure the solution is of acceptable quality to maintain client satisfaction Coordinate with on-site team for complex problem resolution and ensure timely client servicing Review the log which Chat BOTS gather and ensure all the service requests/ issues are resolved in a timely manner Mandatory Skills: UxM - NexThink . Experience: 3-5 Years .

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1.0 - 6.0 years

4 - 5 Lacs

gurugram

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Job Title: Team Leader Outbound Sales (BPO) Location: Gurgaon Experience Required: Minimum 1 year as Team Leader in Outbound Sales / BPO Operations About the Role: We are looking for an experienced and motivated Team Leader to handle our outbound sales team. The candidate will be responsible for driving sales performance, monitoring team KPIs, and ensuring optimal utilization of resources. Key Responsibilities: Lead and manage a team of outbound sales executives. Ensure achievement of daily/weekly/monthly sales targets. Monitor dialer performance, occupancy, and utilization. Track and improve conversion ratios through coaching and feedback. Conduct regular huddles, training, and performance reviews. Handle escalations and ensure high customer satisfaction. Maintain MIS reports on sales performance and productivity. Collaborate with management to implement sales strategies. Requirements: Minimum 1 year experience in outbound sales / team handling in a BPO environment. Strong knowledge of dialer operations, occupancy management, and sales conversions. Excellent communication and people management skills. Ability to motivate and drive the team towards achieving targets. COMPANY NAME :GLOBIVA SERVICES LOCATION : GURUGRAM SEC-18 HR DHEERAJ : 7859975043

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10.0 - 15.0 years

12 - 18 Lacs

alwar

Work from Office

Role & responsibilities Provide internal and external customer service. Manages reports, KPI monitoring, root cause. Analysis and continuous improvements. Manage operations in line with the company's policies and standards on daily and shift basis. Manpower handling with resolving the IR issues and maintaining manpower efficiency. Previous experience of packaging and dispatching components. Review and approve invoices resulting from logistics processes. Participate in systematic inventory reconciliation and resolve issues as related to outbound shipments. Accurately maintain electronic files for outbound-related processes and communications. Ensure outbound shipments are picked up and dispatched by scheduled time. Interface with vendors and carriers to provide rate quotes, handle customer complaints or perform dock check requests as required. Preferred candidate profile

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5.0 - 10.0 years

3 - 7 Lacs

bengaluru

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Job Title: SLA Reporting Lead Telecom / Network Services Location: Bangalore Experience: 5-10 years (preferably in Telecom / Network / SLA Reporting) Employment Type: Full-time Shift: US Shift Job Overview The SLA Reporting Lead will be responsible for managing end-to-end Service Level Agreement (SLA) reporting for Client contracted services. This includes ensuring compliance with customer contracts, preparing monthly SLA reports, validating data, and providing insights into network performance and service availability. The role requires strong analytical, reporting, and stakeholder management skills. Key Responsibilities Prepare and deliver monthly SLA reports in line with Customer/Contract requirements. Manually scrub ETMS / trouble tickets , differentiating between Customer vs Client responsibility. Proactively liaise with NOC engineers to resolve and track major issues. Analyze network performance data, LAN/WAN misses , ticket details, and Change/Problem Management inputs. Calculate credit eligibility in cases of service failures due to Verizon Network issues. Provide customized performance reports and device management lists as required. Update and maintain reporting systems/tools as per defined processes. Data entry, validation, verification, and analysis using Customer and Client systems. Utilize reporting templates/macros to streamline SLA reporting activities. Collaborate with Client Service Program Managers for required inputs. Audit reports for accuracy, escalate discrepancies, and ensure compliance. Maintain documentation, filing, and archiving of SLA-related records. Prepare customer-facing correspondence and reports adhering to formatting/quality standards. Train and guide junior team members on reporting processes. Participate in process improvement initiatives, audits, and special projects . Act as a subject matter expert (SME) for SLA reporting and data analysis. Skills & Qualifications Graduate in any 4-year degree course. 5+ years of experience in SLA Reporting, Network Performance Reporting, or Telecom Operations. Strong knowledge of Telecom domain, SLA metrics, NOC operations, and Network Services. Proficiency in Microsoft Office Suite (Excel macros/pivot tables, PowerPoint, Word). Strong analytical and problem-solving skills. Excellent verbal and written communication skills in English. Ability to work independently with minimal supervision and manage customer-facing interactions. Fast learner with high attention to detail and quality.

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3.0 - 7.0 years

25 - 30 Lacs

pune

Work from Office

The Role : As a Product Owner at TripStack, you will report into the Product Manager / COO with the responsibility of supporting the stability, growth and vision of our core content platform. You will oversee the development of the platform to ensure that it is built in a scalable way to represent the growing needs of our business. Responsibilities: Work with stakeholders, architects, engineering managers, cross-functional product teams and developers to build high value features to help improve overall code quality and efficien

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3.0 - 4.0 years

0 - 3 Lacs

chennai

Work from Office

Responsibilities: * Manage digital marketing campaigns across Google AdWords, LinkedIn, and social media platforms. * Analyze KPIs, monitor performance, report results using reporting tools.

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5.0 - 9.0 years

0 Lacs

kochi, kerala

On-site

As a Financial Analyst, your primary responsibility will be to develop and maintain dashboards and financial models in order to support decision-making processes within the organization. You will be tasked with analyzing the Profit & Loss statement, cash flow, and balance sheet to identify trends and variances that may impact the financial health of the company. Additionally, you will play a key role in preparing management presentations and investor reports, as well as coordinating the budgeting and forecasting process across various departments. Your insights into budget variances will be crucial in providing recommendations for cost optimization to drive overall financial performance. Furthermore, you will be involved in financial planning activities, contributing to the development of long-term strategies. By providing data-driven insights, you will help improve both financial and operational performance, working closely with business heads to support strategic decision-making. Monitoring key performance indicators (KPIs) and suggesting improvements will be essential in ensuring the organization remains on track towards its financial goals. You will also be responsible for ensuring that financial reporting processes adhere to company policies and regulatory requirements. Identifying automation opportunities to enhance efficiency in reporting and analysis will be a key focus area. You will work on implementing and improving internal controls to strengthen financial data integrity, collaborating closely with finance, operations, and IT teams to enhance reporting accuracy. In addition, you will coordinate with external auditors and consultants for financial analysis and reporting requirements. As a senior member of the team, you will also have the opportunity to mentor and guide junior team members, ensuring knowledge-sharing and skill development across the department.,

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7.0 - 11.0 years

0 Lacs

erode, tamil nadu

On-site

As an Industrial Engineer (IE HEAD) at our Erode location, you will play a crucial role in developing and implementing efficient manufacturing processes to optimize production output while upholding quality standards. Your responsibilities will include conducting time and motion studies, capacity analysis, and line balancing to enhance efficiency and reduce production costs. You will lead the team in continuous improvement initiatives to boost productivity, minimize waste, and increase throughput. Utilizing engineering principles, you will design ergonomic workstations to ensure a safe working environment and reduce workplace injuries. Collaboration with cross-functional teams will be essential to identify and implement automation and technology solutions that enhance efficiency and quality. Analyzing production data and performance metrics will help you pinpoint areas for improvement and develop action plans accordingly. You will provide training and guidance to production staff on best practices for process optimization and efficiency enhancement. Establishing and maintaining standards for work methods, work instructions, and standard operating procedures will be part of your responsibilities. Driving a culture of innovation, excellence, and continuous improvement within the industrial engineering team and organization as a whole will be crucial. Staying updated with industry trends, best practices, and emerging technologies in industrial engineering and textile product manufacturing will be necessary. Evaluating staff performance, conducting new operator skill assessments, ensuring floor discipline, identifying training needs, and managing career development will also be part of your role. Calculating cost-effective SMV for garment costing, involvement in sample development to ensure production-friendly garments, and setting KPIs to monitor the performance of production-related employees and workers are additional responsibilities. Simplifying the manufacturing process, improving efficiency and productivity across all orders, ensuring proper resource utilization, and having a strong knowledge of Lean Manufacturing Principles are key aspects of this role. Preference will be given to candidates well-versed in the woven manufacturing industry. This is a full-time position with benefits including cell phone reimbursement, provided food, and Provident Fund. The work schedule is during the day shift with a yearly bonus. The ideal candidate will have at least 7 years of relevant work experience and should be willing to work in person at the designated location.,

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5.0 - 9.0 years

0 Lacs

karnataka

On-site

As the Plant Operations Manager, you will be responsible for overseeing the end-to-end plant operations, including production, maintenance, quality control, supply chain, and safety. Your primary objective will be to ensure that production targets, quality standards, and delivery schedules are consistently met. You will be required to develop and implement operational policies and procedures aimed at driving efficiency and continuous improvement throughout the plant. This may involve the application of methodologies such as Lean, Six Sigma, and TPM. In addition, you will lead, coach, and manage a team of plant staff, including department managers, supervisors, and workers. Ensuring compliance with all health, safety, environmental, and legal requirements will be a crucial aspect of your role. You will also be responsible for monitoring and controlling budgets, costs, and key performance indicators (KPIs) to achieve both financial and operational goals. Collaboration with other departments such as Sales, Research & Development, Procurement, and Human Resources will be necessary to ensure alignment and operational support across the organization. You will play a key role in fostering a culture of accountability, performance excellence, and innovation within the plant. Handling audits, inspections, and certifications such as ISO and EHS will be part of your responsibilities. Moreover, you will be expected to maintain equipment, infrastructure, and processes to ensure minimal downtime and maximum efficiency in plant operations.,

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10.0 - 14.0 years

12 - 16 Lacs

gurugram

Work from Office

Skill required: Procurement Operations - Procurement Management Designation: Service Delivery Ops Associate Manager Qualifications: Any Graduation Years of Experience: 10 to 14 years About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do Skill required:Procurement Designation:Procurement Senior Associate Manager/Specialist Job Location:Gurugram Qualifications:Any Graduation Years of Experience:8-12 yearsGo beyond processing purchase orders at lower costs to help clients reap savings and value from the billions they spend on the goods and services that run their day-to-day business operations. You will be working as a part of Procurement management team which uses a systematic approach for buying all the goods and services needed for a company to stay sustainable. They are involved in the identification of need, finding and qualifying the suppliers, requesting proposals, negotiating with suppliers, contracting, delivery and analyzing results.Supplier relationship management (SRM) is the discipline of strategically planning for, and managing, all interactions with third party organizations that supply goods and/or services to maximize the value of those interactions. Develops metrics for tracking supplier KPIs focusing on Cost to Serve, Cycle time, Contract compliance and Customer Satisfaction. What are we looking for Candidate should be able to demonstrate good understanding of Supplier contracts, contractual SLA and KPI management and should be able to provide at least 1 to 2 real life scenario(s) and outcome as example(s) of his/ her expertise in the same. Strong communication skills - candidate should be able to demonstrate his/ her ability to drive effective and articulate communications with senior internal and client leadership. Expertise on Microsoft Office (Excel, PowerPoint, Word, etc.) and knows at basics of Microsoft Project (MPP), Microsoft SharePoint and Microsoft Visio. Experience working with and influencing multiple stakeholders including senior leadership. Skill required:Procurement Designation:Procurement Senior Associate Manager/Specialist Roles and Responsibilities: Roles and Responsibilities:Minimum 8 years of relevant experience in Supplier Management or Procurement domain In this role you are required to do analysis and solving of moderately complex problems Typically creates new solutions, leveraging and, where needed, adapting existing methods and procedures The person requires understanding of the strategic direction set by senior management as it relates to team goals Primary interaction is with direct supervisor or team leads Generally interacts with peers and/or management levels at a client and/or within Accenture The person should require minimal guidance when determining methods and procedures on new assignments Decisions often impact the team in which they reside and occasionally impact other teams Individual would manage medium-small sized teams and/or work efforts (if in an individual contributor role) at a client or within Accenture Please note that this role may require you to work in rotational shifts Qualification Any Graduation

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2.0 - 5.0 years

4 - 7 Lacs

sonipat

Work from Office

General Management and Strategy : Execute and coordinate the product and process industrialization function of the plant Translate business/project/product specific requirements into tangible impacts on plant (e.g. invest, capacity, capability) and assess plant readiness Contribute to strategic and operative planning of the plant (e.g. with respect to investments, capacity and headcount planning) Ensure the achievement of product and process industrialization targets according to internal and external customer expectations Implement investments for project/product specific tooling and devices (e.g. molds, mandrels, jigs, gauges) according to standards Initiate and implement continuous improvement activities by applying CBS methods and training measures Participate with sector or BA functions in order to gather local product and process industrialization requirements and demands and other feedback Participate in and/or steer global or local product and process industrialization related and cross-functional projects Participate employee dialogues, Self development and contribute to team learning Financial Management : Propose, execute and manage the budget and forecast of product and process industrialization cost centers Ensure timely submission of financial data to controlling Implement and conduct activities according to the budget established Ensure that the financial goals are met Product Industrialization Management & Process Industrialization Management : Execute product specific ramp-up or change projects (e.g. team setup, interfacing to business/customer organization, project planning and control, etc.) for e.g. new products, new materials, new equipment or new/relocated production processes according to standards Participate in preparation of product specific production specifications (i.e. production process characteristics and parameters) according to standards Update product specific production flow chart, production control plan (in close cooperation with Quality) and work instructions (pre-series, series) according to standards provided by (central) R&D and application engineering Perform product specific testing and start-up of production process and pre-series production (e.g. ensure run@rate) and handover to production (series) according to standards Update of product specific process FMEA according to local conditions and standards Support product specific customer releases (PPAP, e.g. for initial series process or after product or process changes incl. initial sample test report, etc.) according to standards (e.g. trigger matrix) Product and Process Improvement : Identify and implement product optimization potential (e.g. raw material replacement) in running articles in alignment with central (sector, BA) product development or similar function according to standards Solve proactively quality issues regarding customer complaints and reject rate (in close cooperation with Quality) according to standards Identify and implement technical production processes optimization potential regarding quality, efficiency and capability (i.e. process parameters as e.g. extrusion speed, vulcanization time, cutting speed, etc.) according to standards. Design and implement overall production cost calculation according to lean principles and standards Define job instruction sheet including standard times (e.g., by time studies) based on work instructions and according to standards Training and Coaching : Participate and execute the continuous qualification of product and process industrialization employees in cooperation with functional team Monitoring and Reporting : Contribute to product and process industrialization performance (KPI) monitoring and reporting (e.g. regarding cost, lead time, quality of product and process industrialization activities such as ramp-up projects) Initiate and execute measures to improve product and process industrialization performance Standardization : Ensure local implementation of central product and process industrialization standards Provide feedback and input for further development of standards regarding product and process industrialization processes (e.g. definition of production parameters, production flow plans, production control plans and work instructions, etc.), product and process industrialization IT tools (e.g. FMEA software) to sector or BA functions University degree, preferably in mechanical/manufacturing engineering or related discipline (depending on plant size)

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2.0 - 5.0 years

4 - 7 Lacs

sonipat

Work from Office

General Management and Strategy : Execute and coordinate the product and process industrialization function of the plant Translate business/project/product specific requirements into tangible impacts on plant (e.g. invest, capacity, capability) and assess plant readiness Contribute to strategic and operative planning of the plant (e.g. with respect to investments, capacity and headcount planning) Ensure the achievement of product and process industrialization targets according to internal and external customer expectations Implement investments for project/product specific tooling and devices (e.g. molds, mandrels, jigs, gauges) according to standards Initiate and implement continuous improvement activities by applying CBS methods and training measures Participate with sector or BA functions in order to gather local product and process industrialization requirements and demands and other feedback Participate in and/or steer global or local product and process industrialization related and cross-functional projects Participate employee dialogues, Self development and contribute to team learning Financial Management : Propose, execute and manage the budget and forecast of product and process industrialization cost centers Ensure timely submission of financial data to controlling Implement and conduct activities according to the budget established Ensure that the financial goals are met Product Industrialization Management & Process Industrialization Management : Execute product specific ramp-up or change projects (e.g. team setup, interfacing to business/customer organization, project planning and control, etc.) for e.g. new products, new materials, new equipment or new/relocated production processes according to standards Participate in preparation of product specific production specifications (i.e. production process characteristics and parameters) according to standards Update product specific production flow chart, production control plan (in close cooperation with Quality) and work instructions (pre-series, series) according to standards provided by (central) R&D and application engineering Perform product specific testing and start-up of production process and pre-series production (e.g. ensure run@rate) and handover to production (series) according to standards Update of product specific process FMEA according to local conditions and standards Support product specific customer releases (PPAP, e.g. for initial series process or after product or process changes incl. initial sample test report, etc.) according to standards (e.g. trigger matrix) Product and Process Improvement : Identify and implement product optimization potential (e.g. raw material replacement) in running articles in alignment with central (sector, BA) product development or similar function according to standards Solve proactively quality issues regarding customer complaints and reject rate (in close cooperation with Quality) according to standards Identify and implement technical production processes optimization potential regarding quality, efficiency and capability (i.e. process parameters as e.g. extrusion speed, vulcanization time, cutting speed, etc.) according to standards. Design and implement overall production cost calculation according to lean principles and standards Define job instruction sheet including standard times (e.g., by time studies) based on work instructions and according to standards Training and Coaching : Participate and execute the continuous qualification of product and process industrialization employees in cooperation with functional team Monitoring and Reporting : Contribute to product and process industrialization performance (KPI) monitoring and reporting (e.g. regarding cost, lead time, quality of product and process industrialization activities such as ramp-up projects) Initiate and execute measures to improve product and process industrialization performance Standardization : Ensure local implementation of central product and process industrialization standards Provide feedback and input for further development of standards regarding product and process industrialization processes (e.g. definition of production parameters, production flow plans, production control plans and work instructions, etc.), product and process industrialization IT tools (e.g. FMEA software) to sector or BA functions University degree, preferably in mechanical/manufacturing engineering or related discipline (depending on plant size)

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2.0 - 6.0 years

0 Lacs

maharashtra

On-site

Crane Worldwide Logistics is a leader in supply chain solutions with over 130 locations across 30 countries providing individual services that address clients" logistics challenges. As an Air Export specialist, your primary responsibilities will include handling daily Air Export shipments and their operations. This involves creating jobs in TMF for each shipment before execution, following up with CHA and transporter, maintaining daily planning for shipments, accruing all vendor costs at house & Master level, sending billing instructions to the billing desk within agreed TAT, updating and maintaining shipment DSR on a daily basis, dispatching all invoices to the shipper as per agreed SOP, making Airlines bookings, performing ASI, tracking gate pass and balance, conducting SDC in Air India Site, and monitoring milestones & KPIs. In addition to these essential functions, it is preferred that you have knowledge of the Import/Export industry, possess interpersonal skills to effectively communicate with clients and internal personnel, thrive in a fast-paced environment, and demonstrate a career-oriented, hard-working, and quick learner attitude. Please note that the above description is a general overview of the responsibilities associated with this position and may not encompass all duties required. Flexibility and the ability to perform tasks beyond the scope of normal responsibilities may be necessary as per business needs.,

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5.0 - 9.0 years

0 Lacs

karnataka

On-site

As a Program Manager, you will be responsible for end-to-end project management, ensuring the successful execution and delivery of various programs. You will own the profit and loss (P&L) of the respective programs, making revenue plans, and driving demand generation initiatives to support business growth year over year. In addition, you will serve as the single point of contact (SPOC) for customer communications and interactions, fostering strong relationships and ensuring customer satisfaction. Leading the Cross-Functional Team (CFT), you will drive collaboration and alignment to achieve program deliverables effectively. You will also be accountable for monitoring and reporting project and department Key Performance Indicators (KPIs), conducting project reviews, and providing regular updates to customers on delivery schedules, challenges faced, and required support. Your role will involve managing customer relationships, overseeing project inventory, handling PPV (Purchase Price Variance), obsolete and obsolescence claims, as well as updating demand forecasts in the ERP system. You will coordinate shipments to customers, conduct internal reviews to address material challenges, and prepare project progress reports for quarterly management reviews. Ensuring On-Time Delivery (OTD) to customers will be a key focus area, along with maintaining a keen eye on project finances and operational efficiency. This full-time, permanent position offers benefits such as health insurance and Provident Fund, with a day shift schedule at the in-person work location.,

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5.0 - 9.0 years

0 Lacs

hyderabad, telangana

On-site

The Operation Coordinator plays a crucial role in coordinating and supporting operations across various departments. Your main responsibility is to ensure efficient workflow, timely production, and effective coordination among team members to meet production targets and maintain product quality. In addition to handling administrative tasks, you will also be responsible for requesting maintenance supplies and services in SAP, as well as preparing periodic reports based on collected data to assess operational department performance. Your key roles and responsibilities include: - Generating production-related reports containing operational and production data, such as production rates, downtimes, material and spare parts usage, and other key performance indicators. These reports provide valuable insights to line managers and stakeholders, helping them evaluate performance and identify areas for improvement. - Collecting production-related data and preparing reports for the direct manager to monitor production rates effectively. - Ensuring incoming raw materials meet quality specifications by coordinating with the quality assurance team, returning defective materials to warehouses through SAP if they do not align with quality standards. - Facilitating the proper handover of raw materials to production lines supervisors, collaborating with the production manager to understand raw material requirements for each production run. - Creating purchase requisition requests in the SAP System for necessary supplies in a timely manner to avoid delays in the production process, and following up with the purchasing department to expedite purchase order releases. - Maintaining an accurate inventory of raw materials by conducting regular stock-taking, investigating reasons for damages during the production process to control and minimize losses. - Adjusting raw material quantities in the SAP system after they are used in the production process to ensure production continuity. - Recording raw materials used in the production process daily to validate data against production records in the SAP system. Key Performance Indicators (KPIs) for this role include a minimum of 5 years of relevant operational experience with a background in stock control, preferably in the FMCG sector, particularly food industry firms. A bachelor's degree in Commerce, Accounting, Business Administration, or equivalent is required. This position is within the Pristine Ingredients (PIPL) business unit, specifically in the Bakery (BK01) business group.,

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5.0 - 10.0 years

0 Lacs

noida, uttar pradesh

On-site

We are seeking a high-performing Zonal Sales Manager (Medical Devices) to oversee our sales operations in North India. This role necessitates possessing a sharp commercial mindset, in-depth market knowledge, and a proven track record of driving revenue growth through effective sales strategies and team leadership. Your responsibilities will include achieving regional targets, establishing channel partnerships, optimizing field force performance, and ensuring the zone functions as a profit center rather than solely a sales outpost. As a Zonal Sales Manager, your duties will involve driving zonal revenue growth, surpassing sales targets, leading, mentoring, and managing a team of Sales Engineers, formulating and implementing territory-specific go-to-market strategies, analyzing regional sales trends, market share, and competitor activities, monitoring team performance using clear KPIs, collaborating with marketing, supply chain, and finance departments to synchronize operations, ensuring adherence to pricing, discounting, and credit policies, expanding distribution reach, and identifying new market opportunities. Requirements and skills: - A Bachelor's degree in Biomedical, Business, Marketing, or a related field. - At least 5-10 years of progressive sales experience. - Previous sales experience in the medical device industry is mandatory. - Demonstrated strong leadership and team management capabilities. - Proficiency in data-driven approaches, sales forecasting, and CRM tools. - Excellent negotiation, communication, and stakeholder management skills. This is a full-time position that requires a day shift schedule. The ideal candidate should hold a Bachelor's degree, be proficient in English, and be willing to travel up to 50% of the time. The work location is in person.,

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1.0 - 6.0 years

0 Lacs

karnataka

On-site

Capgemini is looking for a highly motivated and detail-oriented Operational Support Analyst I to join a top 10 US Insurance Carrier. In this role, you will be responsible for providing Incident Management Support (L1), triaging issues, offering ServiceNow Ticket Support, conducting research and analytics to support various initiatives, listening to IVR calls to provide proactive recommendations for tuning and improvement, maintaining documentation, participating in UAT Testing, and supporting initial validation activities after a production deployment. You will also be tasked with monitoring KPIs, tracking the actual value of deployed change requests, participating in Inspect & Adapt, and owning test data acquisition requests and troubleshooting. Additionally, you should possess skills and abilities to interact effectively with diverse stakeholders. Our client is one of the largest insurers in the United States, with gross written premiums exceeding US$25 billion (P&C) and serving over 10 million U.S. households through a vast network of agents and employees. The client is part of one of the largest Insurance Groups globally. Location: India, Mexico Requirements: Total Work Experience: - Minimum Required: 1-3 years - Preferred: 4-6 years Language Proficiency: - English - Fluent Required Education: - Minimum Required: Bachelor's degree Preferred Branches of Study: - Data Analytics - IVR - IT Software / Tool Skills: - SQL - Entry Level (1-3 Years) - Microsoft Office (Word, Excel, Visio) - Entry Level (1-3 Years) Benefits: This position offers a competitive compensation and benefits package, including: - Competitive salary and performance-based bonuses - Comprehensive benefits package - Home Office model - Career development and training opportunities - Flexible work arrangements (remote and/or office-based) - Dynamic and inclusive work culture within a globally known group - Private Health Insurance - Pension Plan - Paid Time Off - Training & Development *Note: Benefits may vary based on employee level About Capgemini: Capgemini is a global leader in partnering with companies to transform and manage their business through technology. With a workforce of over 340,000 team members in more than 50 countries, Capgemini aims to unleash human energy through technology for an inclusive and sustainable future. The company has a 55-year heritage and deep industry expertise, trusted by clients to address their business needs comprehensively. Capgemini's revenues in 2023 amounted to 22.5 billion.,

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2.0 - 6.0 years

0 Lacs

karnataka

On-site

FlixBus is a leading global tech mobility provider, dedicated to delivering affordable & sustainable travel solutions. As the company continues to expand its operations in South India, one of the fastest-growing bus markets in the world, FlixBus is seeking a motivated and driven Junior Regional Operations Manager with a focus on Ground Management, Process Design, and Analytics to help drive operational excellence. Based in Bengaluru, this role presents an exciting opportunity to play a pivotal role in ensuring the seamless execution of ground operational excellence, data analysis, and vendor management processes. Your tasks will include managing day-to-day interactions with operators to ensure seamless service and support vehicle preparation and customization. You will oversee a team of Operations Associates on the ground, guiding them to execute daily tasks efficiently and ensuring overall operational success. Building and nurturing strong relationships with bus stations and operators, as well as monitoring and improving operational KPIs to ensure adherence to processes and standards while identifying and resolving risks, will also be part of your responsibilities. Additionally, you will work with operators to optimize platform data and processes, gather feedback for improvements, support operators with training content for drivers, conduct and manage audits, and travel across South India to meet bus operators and visit bus stations. To be successful in this role, you should have 2-5+ years of work experience in operations management, ideally within rapidly scaling startups in transportation, logistics, mobility, or delivery sectors. Experience in managing and training ground teams, as well as designing operational processes, is a plus. Strong analytical skills, an understanding of the South India consumer tech landscape, resilience in fast-paced environments, attention to detail, an autonomous and customer-oriented working style, and fluency in 1-2 South Languages (Telugu, Tamil, Kannada, and Malayalam) are also desired qualifications. In addition to a competitive compensation package, FlixBus offers a range of perks including autonomy in organizing your schedule, free Flix rides, multicultural teamwork, commitment to green technologies and sustainability, mental health support, and health insurance for you and your family. If you are ready to be a part of rewriting the history of mobility and have a proactive attitude towards challenges, FlixBus welcomes you to join their ride and apply now. Your unique skills and experiences are valued, even if you do not meet all requirements. Let's shape the future of travel together! #LI-Hybrid About FlixBus: FlixBus is a global mobility provider with headquarters in Europe and the United States. Since 2013, the company has revolutionized the way millions of people travel, offering convenient, affordable, and eco-friendly alternatives. With a strong focus on innovation and technology, FlixBus has established one of the largest long-distance mobility networks globally. Join FlixBus on its journey to redefine the future of travel.,

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4.0 - 8.0 years

0 Lacs

hyderabad, telangana

On-site

You are an experienced and dynamic Store Manager responsible for leading a retail apparel store. Your passion for fashion, customer service, and team development will drive the day-to-day operations, ensuring exceptional customer experiences, meeting sales targets, and upholding visual merchandising standards. Your key responsibilities include leading and motivating a sales team, managing store operations such as inventory control and cash handling, overseeing visual merchandising to align with brand standards, monitoring KPIs for sales performance analysis, and recruiting, training, and developing team members for a high-performing sales team. Handling customer concerns promptly and ensuring compliance with company policies are vital aspects of your role. To excel in this position, you should have a minimum of 4 years of retail supervisory or management experience, preferably in apparel, demonstrating strong leadership, interpersonal, and communication skills. Your ability to meet or exceed sales targets, along with excellent organization and problem-solving skills, will be crucial. Flexibility to work evenings, weekends, and holidays as needed is required. Key Skills: sales performance analysis, leadership, training and development, recruitment, loss prevention, organization, cash handling, retail operations, customer handling, team development, staff scheduling, communication, apparel industry knowledge, KPI monitoring, problem-solving, visual merchandising, and exceptional customer service.,

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