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Job Description As an Inside Sales Executive, you will be the first point of contact for potential customers, responsible for lead qualification, product presentations, and coordinating with the sales team. Your role will involve engaging customers, addressing initial inquiries, and ensuring a seamless transition to the sales process. Lead Qualification: Identify and qualify leads through inbound and outbound calls, emails, and digital channels. Assess customer needs, preferences, and readiness to purchase. Maintain an organized pipeline of prospective clients. Customer Engagement & Initial Consultation: Communicate with potential customers to understand their requirements. Provide initial product information and highlight key benefits. Educate customers on how Whitelion’s smart home solutions can meet their needs. Demo Meeting Scheduling & Coordination: Schedule and coordinate product demo meetings with customers. Work closely with the sales team to ensure smooth execution of demo presentations. Follow up with customers post-demo to gather feedback and answer queries. CRM Management & Data Accuracy: Update and maintain customer interactions, lead progress, and demo scheduling details in the CRM system. Ensure accurate documentation of sales activities for reporting and analysis. Collaboration with Sales & Marketing Teams: Work alongside the sales team to optimize the pre-sales process. Support marketing initiatives by providing insights into customer needs and feedback. Assist in creating sales presentations, proposals, and other pre-sales materials. Requirements Knowledge: Understanding of sales processes, lead generation, and pre-sales strategies Familiarity with home automation solutions and smart home technologies (preferred) Knowledge of CRM software, lead tracking, and reporting tools Awareness of market trends, customer pain points, and competitive landscape Basic technical knowledge to explain product features and benefits effectively Skills: Communication Skills: Exceptional verbal and written communication to engage and persuade potential customers Sales & Negotiation Skills: Ability to qualify leads, handle objections, and influence decision-making Organizational & Time Management: Efficiently handle multiple prospects, follow-ups, and documentation Collaboration & Teamwork: Work seamlessly with sales and marketing teams to drive conversions Technical Proficiency: Comfortable using CRM tools, Microsoft Office, and digital communication platforms Problem-Solving Ability: Proactively address customer inquiries and provide suitable solutions Attitude: Customer-Centric Mindset: Passion for understanding customer needs and delivering value Proactive & Self-Motivated: Take initiative in engaging leads and driving pre-sales efforts Adaptability & Learning Approach: Willingness to learn and stay updated on product advancements Resilience & Persistence: Ability to handle rejections and maintain a positive attitude Detail-Oriented & Process-Driven: Commitment to accuracy and efficiency in lead management Benefits Celebrate your birthday and work anniversary with us Enjoy public holidays & 24 paid leaves with your family Secure yourself and your loved ones with the company's corporate insurance policy And many more — to know more, apply now Requirements Skills: Team Leadership Sales Strategy Execution Client Handling Training & Coaching Reporting & Analysis Territory Management Knowledge: Sales Processes & CRM Tools Market Dynamics Architect and Builder Ecosystem Business Development Practices Recruitment Coordination Data Documentation Attitude: Proactive & Target-Oriented Collaborative Leader Customer-Centric Accountable & Disciplined Growth Mindset Show more Show less
