Information Technology Manager

Manipal Tata Medical College (MTMC), Jamshedpur,

Role Description

This is a full-time, on-site role based in Jamshedpur for an information technology manager. The IT manager will oversee the day-to-day IT operations, ensure the reliability and security of the organization's IT infrastructure, and manage a team of IT professionals. Responsibilities include network administration, troubleshooting, managing hardware and software systems, implementing IT policies, ensuring system efficiency, and planning for IT system upgrades and improvements.

Qualifications & Essential Requirements:

• Bachelor's degree in Information Technology, Computer Science, or related field (Master's preferred)
• 7-10 years of progressive IT management experience in healthcare, education, or corporate or hospital settings
• Proficiency in IT Infrastructure Management, Network Administration, and System Security
• Experience in Software Implementation, Troubleshooting, and IT Operations
• Strong leadership, team management, and project management skills
• Knowledge of IT policy development, strategic planning, and risk assessment
• Familiarity with emerging technologies and their application in healthcare and education domains
• Strong problem-solving, decision-making, and communication skills

Key Responsibilities:

IT Operations Management

• Oversee daily IT operations across clinical, academic, and administrative departments
• Manage Hospital Information Systems (HIS), Electronic Health Records (EHR), and Learning Management Systems (LMS)
• Lead IT helpdesk, provide technical support, and ensure 99%+ system uptime
• Coordinate with vendors and service providers for seamless operations

Infrastructure & Network Management

• Design, implement, and maintain robust IT infrastructure including servers, storage, and networking
• Manage data center operations and cloud/hybrid environments
• Implement disaster recovery and business continuity planning
• Monitor system performance and optimize resource utilization

Enterprise Resource Planning (ERP)

• Lead ERP implementation, customization, and maintenance for hospital and academic operations
• Integrate ERP across finance, HR, academics, hospital management, and clinical systems
• Drive user adoption, training, and continuous improvement initiatives
• Troubleshoot and resolve ERP-related issues

Zero Trust Security Architecture

• Develop and implement comprehensive Zero Trust security framework
• Deploy Identity & Access Management (IAM), Multi-Factor Authentication (MFA), and network segmentation
• Conduct regular security audits, vulnerability assessments, and penetration testing
• Ensure compliance with healthcare regulations (NMC guidelines, data protection laws, HIPAA standards)
• Manage cybersecurity incident response and threat mitigation

Strategic IT Planning & Governance

• Align IT initiatives with institutional goals and NMC compliance requirements
• Manage IT budgets, procurement, and vendor relationships
• Develop and enforce IT policies, standards, and best practices
• Lead digital transformation initiatives in medical education and healthcare delivery

nterested candidates may send their updated CV to debasis.sinha@manipal.edu or WhatsApp 9851558060 within 07 days of the publication.