Human Resources Manager

Job Title: Human Resources (HR) Manager

Location:

Position Overview:

Human Resources (HR) Manager

Key Responsibilities:

• Lead the end-to-end hiring process: sourcing, screening, interviewing, onboarding
• Build a strong talent pipeline and implement effective hiring strategies
• Support hiring needs across departments, especially for sales and operations roles
• Foster a positive and collaborative work culture
• Address employee grievances with fairness and confidentiality
• Plan team-building activities, employee recognition programs, and engagement initiatives
• Execute appraisal cycles, KPI tracking, and regular performance reviews
• Guide managers in creating performance improvement plans and career development paths
• Draft, implement, and update HR policies in alignment with legal and operational standards
• Maintain accurate employee records and ensure audit-ready documentation
• Take ownership of all internal HR documentation, SOPs, and compliance tracking
• Coordinate with sales heads to align HR support with team structures and targets
• Assist with attendance, incentive management, and rostering for sales field teams
• Collaborate with inventory/warehouse teams for manpower planning and logistics staffing
• Identify upskilling needs and facilitate training programs across departments
• Support onboarding and training for field sales and operations personnel
• Supervise payroll, leave management, and benefits administration
• Handle exit formalities, offboarding, and employee retention planning

Qualifications & Skills:

• Bachelor's degree in

  Human Resources, Business Administration, or related field

• 4+ years of experience

  in a generalist or HR manager role
• Experience working closely with

  sales teams and inventory/ops teams

  is a strong plus
• Strong understanding of

  labour laws

  , compliance, and HR operations
• Ability to draft and enforce

  internal policies, employee handbooks, and SOPs

• Proficient in

  HR software, documentation tools, and Google Workspace/Microsoft Office

• Excellent communication, interpersonal, and problem-solving abilities
• Highly organised with the ability to manage multiple priorities efficiently

What We Offer:

• A collaborative, high-growth work environment
• Exposure to multiple departments, including sales, operations, and logistics
• Competitive compensation and benefits
• Opportunities for professional development and leadership growth

How to Apply:

[info@zerocac.com]