Human Resources Manager

Recruitment & Staffing:

• Oversee the recruitment of in-store and corporate retail staff, ensuring the hiring of candidates who align with brand values and customer service standards.
• Partner with store managers to forecast staffing needs and reduce turnover.
• Lead interview processes, onboarding, and training for retail floor staff, visual merchandisers, cashiers, and store managers.

Training & Development:

• Design and implement training programs focused on customer service, brand standards, sales performance, and product knowledge.
• Support career development for high-potential employees to promote internal growth and reduce attrition.

Employee Relations & Engagement:

• Foster a positive and inclusive store culture aligned with brand identity.
• Handle employee relations issues with professionalism, fairness, and confidentiality.
• Lead engagement initiatives such as staff recognition, team events, and performance incentives.

Performance Management:

• Monitor and evaluate staff performance across store locations.
• Coach store managers on leadership, conflict resolution, and performance improvement plans.
• Support consistent execution of brand policies and visual merchandising standards.

Retail Operations Support:

• Collaborate with store operations and visual merchandising teams to ensure HR initiatives align with seasonal campaigns, promotions, and sales targets.
• Manage scheduling policies, labor budgets, and compliance with working hour regulations.

HR Administration & Compliance:

• Maintain accurate HR records, attendance logs, and payroll support documentation.
• Ensure compliance with labor laws, health & safety standards, and company policies.
• Prepare HR reports and dashboards for leadership, analyzing turnover, engagement, and staffing metrics.

Key Qualifications:

• Bachelor’s degree in Human Resources, Business Administration, or related field.
• 3–5 years of HR experience in retail, preferably within fashion or apparel brands.
• Strong understanding of retail operations, sales culture, and customer service standards.
• Experience with HRIS systems and recruiting platforms.
• Knowledge of labor laws and HR best practices.

Key Competencies:

• Strong interpersonal and communication skills.
• Ability to work in a fast-paced, multi-store environment.
• Leadership and coaching capabilities.
• Conflict resolution and problem-solving skills.
• Passion for fashion retail and people development.

Preferred:

• Experience with mid-size to large retail chains or high-end fashion labels.
• Familiarity with seasonal hiring and promotional retail cycles.
• Multi-store HR management experience is a plus.

Job Type: Full-time

Pay: ₹18,490.00 - ₹30,000.00 per month

Work Location: In person