Human Resources Business Partner

The HRBP - Operational Support & Off-roll Management role entails delivering HR services and ensuring compliance for facility, food & beverage, and hostel staff, as well as overseeing HR processes for off-roll staff. Responsibilities include maintaining labor law compliance, implementing engagement strategies, managing employee relations, and optimizing HR operations. Collaborating with operational managers is crucial to foster a positive work environment, enforce HR policies consistently, and tackle the challenges of overseeing both on-roll and off-roll employees. Key Responsibilities: HR Support for Facility, F&B, and Hostel Staff: Serve as the primary HR point of contact for facility, food & beverage, and hostel staff. Address employee relations issues, conduct regular check-ins, and ensure the consistent application of HR policies. Collaborate with department managers to provide tailored HR support. Off-roll Staff Management & Compliance: Oversee HR processes for off-roll staff, ensuring compliance with labor laws and organizational policies. Track contractual agreements, ensure timely renewal or termination, and maintain statutory compliance. Conduct audits to verify vendors comply with legal and organizational standards. Talent Acquisition & Onboarding: Partner with Talent Acquisition to facilitate recruitment for operational roles. Manage onboarding for both on-roll and off-roll staff, ensuring a smooth transition. Conduct orientation sessions and introduce new hires to HR policies and operational guidelines. Employee Engagement & Retention: Design and implement engagement activities for operational staff. Conduct stay interviews to address employee needs and reduce turnover. Implement recognition programs to boost morale and productivity. Performance Management & Development: Support operational managers in setting performance standards and providing feedback. Identify development needs and collaborate on relevant training programs. Assist in managing performance improvement plans and addressing underperformance constructively. Compliance & Policy Implementation: Ensure HR policies are communicated and adhered to by all staff. Conduct compliance checks for off-roll staff and provide training on HR policies, workplace conduct, and safety protocols. Data Analysis & Reporting: Track HR metrics for operational support and off-roll staff. Prepare reports on turnover, engagement levels, and compliance. Use data insights to recommend improvements in HR support and engagement. Key Competencies: Relationship Building: Establish and maintain effective relationships with staff and managers. Compliance & Attention to Detail: Strong understanding of labor laws and compliance standards. Problem-Solving & Conflict Resolution: Address and resolve employee relations issues effectively. Adaptability: Adjust HR practices to meet the dynamic needs of different departments. Data-Driven Decision Making: Track and analyze HR metrics to enhance HR practices. Required Qualifications: Bachelor's degree in Human Resources, Business Administration, or related field. 3-5 years of HR experience, preferably in operational support or off-roll workforce management. Strong knowledge of HR best practices in employee relations, performance management, and compliance. Excellent communication and interpersonal skills. Preferred Qualifications: HR certification (e.g., SHRM-CP, PHR) is advantageous. Experience in facility management, hospitality, or similar operational environments. Familiarity with compliance requirements for contract and outsourced staff.,