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14.0 - 18.0 years
0 - 0 Lacs
kolkata, west bengal
On-site
As a Director level executive at Capgemini Business Services, your primary responsibility will be to drive business impact and achieve strategic goals for key clients. You will be accountable for service delivery management, P&L, managing people and performance, ensuring client satisfaction, maintaining client relationships at a delivery level, and developing account business planning and strategy. Your role will also involve overseeing financial performance, focusing on Contribution Margin, leading transformation and industrialized innovation efforts, supporting growth initiatives, ensuring contract compliance, and acting as the main point of contact for client organizations to resolve any delivery-related issues. To excel in this role, you must possess 14-16 years of experience in HR Services and Outsourcing within a global complex/matrix environment. You should have a track record of successfully managing large client portfolios in the HR service space, overseeing 100-500 FTEs, and demonstrating strong people/performance management skills. Additionally, you should have experience in delivering transformation projects, including automation using industry tools and Robotic Process Automation (RPA). Your ability to focus on customer value, enhance customer experience, and influence senior business stakeholders will be crucial. Leadership skills, cultural sensitivity, and the capacity to work internationally are also essential for this position. You will collaborate closely with the Practice teams to implement best practices in People, Process, Technology, and Controls. Your role will involve working on transformation and innovation projects, identifying opportunities for efficiency improvements using Capgemini's ESOAR methodology, and driving RPA adoption across processes. Moreover, you will manage contractual re-negotiations, oversee talent pipeline management, and support account development efforts. Overall, your role as a Director at Capgemini Business Services will require strong relationship-building, communication, and influencing skills, along with the ability to bring innovation to challenges and deliver desired outcomes with limited direction. Prior experience in a multinational organization or BPO work culture will be advantageous for this position.,
Posted 1 day ago
4.0 - 8.0 years
0 Lacs
jaipur, rajasthan
On-site
You are a highly skilled and experienced ServiceNow Developer with 4-6 years of relevant experience, specializing in Employee Workflows, particularly within HR Service Delivery (HRSD). As a senior technical team member, you play a crucial role in configuring, developing, testing, and deploying ServiceNow applications, reports, service portal, and integrations, with a strong focus on HRSD modules like Onboarding, Offboarding, HR Services, Employee Center Portal, and Assignment Rules. Your roles and responsibilities include participating in ServiceNow Development projects as a senior technical team member, focusing on configuring, developing, testing, and deploying ServiceNow applications, reports, service portal, and integrations, with a strong emphasis on HRSD modules. You will document configurations, reports, and development work thoroughly, create design documents for complex technical solutions, lead customer conversations to assist with requirements gathering processes, and assist customers with executing testing scenarios and plans. You will educate customers on ServiceNow products and the solutions created for them by delivering effective demonstrations, engage in timely and effective written and verbal communications with customers and teammates, collaborate with and support your teammates, and demonstrate expert understanding of technical consultant methodologies and principles. Additionally, you will maintain a keen understanding of the products implemented and customers" business, configure and/or develop advanced ServiceNow features, maintain certifications, knowledge of new features with each release, and commit to continuous learning. You will attend and participate in design workshops and activities, participate in story grooming and pointing sessions, lead Code Promotion activities, write well-designed, testable, efficient code, participate in peer review testing, deliver well-prepared solution demonstrations during sprint retrospectives, participate in cutover planning and implementation, lead Knowledge Transfer sessions with customers, support Project Managers, participate in pre-sales activities, and mentor Associate Technical Consultants and Technical Consultants. Requirements: - 4-6 years of hands-on experience in ServiceNow development projects. - At least 3+ years of experience in ServiceNow HR Service Delivery (HRSD). - Proven technical and business process experience in leading the development and delivery of ServiceNow solutions in client environments. - Strong knowledge of HR Case Management, Employee Center Pro/Portal, and Lifecycle Events. - Proven experience with ServiceNow Studio, Scoped Applications, and Update Sets. - ServiceNow CSA and CIS- HR Certifications. - Knowledge of technical components such as LDAP, SAML/SSO, REST and SOAP API integrations. - Strong understanding of JavaScript, Glide API, and ServiceNow scripting. - Familiarity with ServiceNow data model, ACLs, UI policies, and Flow Designer. - Experience working with Agile methodologies and tools like Jira, ServiceNow Agile 2.0. - Deep knowledge and expertise in key areas of the ServiceNow platform. - B.Tech in Computer Science or a related field. - Ideally, experience with AI/ML technology and preferably experience with ServiceNow Virtual Agent, Predictive Intelligence, and Performance Analytics products. Soft Skills: - Exceptional Communication - Collaboration - Intellectual Curiosity & Proactivity - Strategic Thinking - Mentorship - Resilience & Adaptability If you are looking to make a significant impact, thrive in a collaborative and innovative environment, seek professional development opportunities, and value competitive salary, wellness packages, and flexible work arrangements, then you may be a great fit for this position.,
Posted 3 days ago
1.0 - 5.0 years
0 Lacs
pune, maharashtra
On-site
As a People & Talent Coordinator at Quorum Software, you will play a crucial role in providing administrative support for a wide range of HR services. Your responsibilities will encompass various aspects of HR, including HR systems, employee lifecycle, performance management, total rewards, and global relocations. Based in Pune, India, your support will primarily extend to employees in the EMEA, APAC, and Americas regions. Your key duties will involve efficiently managing the entire employee lifecycle, encompassing tasks like high-volume onboarding and offboarding. You will be responsible for generating HR documentation and correspondence, such as invitation letters, employment references, leavers letters, compensation and promotion letters, and relocation letters. Additionally, you will ensure the HRIS system (ADP Workforce Now) is accurately updated with any necessary employee changes and maintain employee records in Replicon, the time-tracking software. Acting as the first point of contact for all HR support tickets both internal and external and maintaining an employee support knowledge base will also be part of your role. Furthermore, you will provide general HR administrative support to the global HR team, handle global and regional HR administration projects, assist with global relocations and visa procurement, and support ad hoc office tasks when required. To excel in this role, you should possess post-secondary education in an administrative or business-related discipline along with at least 1 year of relevant experience. Proficiency in the Microsoft Office suite (Word, Excel, PowerPoint, Outlook, Visio) is essential. Additionally, experience as an HRIS system administrator and a background in working within a global organization would be advantageous. Please note that visa sponsorship is not provided for this position, and candidates must have employment eligibility to work with Quorum Software in India. Join us at Quorum Software, where we connect people and information across the energy value chain, enabling us to work better together in the evolving energy landscape. For more information, visit quorumsoftware.com.,
Posted 4 days ago
10.0 - 14.0 years
0 Lacs
kochi, kerala
On-site
Hire and Care DP GmbH is an international recruitment and global mobility company based in Germany, specializing in the ethical placement of healthcare professionals, skilled workers, and students from India to Germany and across Europe. With operations in both India and Germany, we offer end-to-end solutions including talent sourcing, training, visa processing, and cultural integration support. Our Kochi office, Hire and Care Talent Solutions Pvt. Ltd., serves as the strategic hub for our Indian operations, overseeing recruitment, language training, compliance, and study abroad services. We are currently looking for a dynamic and visionary Chief Executive Officer (CEO) to lead and scale our India operations. The CEO will be responsible for expanding our core business in international recruitment, strengthening our study abroad vertical, building new partnerships, and driving operational excellence. This role requires strategic foresight, strong execution skills, and a commitment to ethical global mobility. Key Responsibilities: - Strategic Leadership: Develop and implement long-term strategic plans aligned with global goals. Expand recruitment into sectors beyond healthcare. Scale up study abroad services. - Business Development & Partnerships: Forge partnerships with European employers, universities, and vocational institutions. Represent the company at industry events and forums. Identify new business opportunities. - Operations Management: Oversee recruitment, training, visa coordination, and post-arrival support. Ensure coordination between India and Germany teams. Optimize processes for scalability and compliance. - Financial Management: Prepare and manage budgets, control costs, and achieve revenue goals. Report financial performance to the Board. - Team Leadership: Lead, inspire, and develop a high-performing team. Foster a culture of accountability, ethics, learning, and performance. - Compliance & Risk Management: Ensure adherence to Indian and European regulations. Promote ethical practices in fee structures and candidate engagement. Desired Candidate Profile: - Minimum 10 years of leadership experience in international recruitment, global mobility, or related fields. - Proven record of business growth and team leadership. - Understanding of global migration trends, German/EU immigration, or international higher education. - Entrepreneurial mindset with strategic vision. - Excellent communication and stakeholder management skills. - Experience with international teams or cross-border projects preferred. - Master's degree in Business Administration, International Relations, or relevant field. Join us at Hire and Care to lead a team dedicated to ethical international recruitment and global education. We offer competitive compensation, performance-based rewards, and a collaborative culture focused on trust, purpose, and teamwork. If you are ready to lead with integrity and drive growth in a values-driven organization, we invite you to apply by sending your CV and cover letter to jobs@hireandcare.de with the subject line "Application - CEO, Kochi Office".,
Posted 5 days ago
6.0 - 10.0 years
0 Lacs
maharashtra
On-site
The Human Resources (HR) Generalist Lead is a senior-level position responsible for leading the delivery of day-to-day HR support in coordination with the Human Resources team. Your main objective in this role is to provide a broad range of HR services to client groups within Citi. As the HR Generalist Lead, you will be responsible for delivering HR services and building capabilities to enhance organizational performance through individuals and managers. You will also be tasked with identifying issues, recommending solutions, and ensuring the successful implementation of HR delivery across the employee lifecycle. Collaboration with business managers to address Employee Relations (ER) issues, assessing risks, and taking appropriate actions will be a key part of your role. Furthermore, you will partner with Human Resource Advisors (HRAs) and Centers of Excellence (COEs) to prioritize HR initiatives within client populations, ensuring the effective delivery and implementation of HR solutions. Your responsibilities will also include coordinating global priorities and life cycle processes to guarantee seamless end-to-end delivery. In addition, you will work closely with HRA global partners, regional HR Generalists, and country HR partners to maintain consistent communication, deliver HR solutions, and manage regional activities. Leading or initiating cross Citi projects, training new team members, and assessing risks in business decisions to safeguard Citigroup's reputation and compliance with laws and regulations will also be part of your role. To qualify for this position, you should have 6-10 years of relevant experience, demonstrate clear and concise written and verbal communication skills, possess a working knowledge of HR functions and applicable US laws, and be proficient in Microsoft Office and PeopleSoft. A Bachelor's degree or equivalent experience is required, with a Master's degree being preferred. Please note that this job description provides a high-level overview of the work performed, and other job-related duties may be assigned as required. Citi is an equal opportunity and affirmative action employer, and we encourage all qualified interested applicants to apply for career opportunities.,
Posted 6 days ago
3.0 - 7.0 years
0 Lacs
kozhikode, kerala
On-site
The HRBP - Operational Support & Off-roll Management role entails delivering HR services and ensuring compliance for facility, food & beverage, and hostel staff, as well as overseeing HR processes for off-roll staff. Responsibilities include maintaining labor law compliance, implementing engagement strategies, managing employee relations, and optimizing HR operations. Collaborating with operational managers is crucial to foster a positive work environment, enforce HR policies consistently, and tackle the challenges of overseeing both on-roll and off-roll employees. Key Responsibilities: HR Support for Facility, F&B, and Hostel Staff: Serve as the primary HR point of contact for facility, food & beverage, and hostel staff. Address employee relations issues, conduct regular check-ins, and ensure the consistent application of HR policies. Collaborate with department managers to provide tailored HR support. Off-roll Staff Management & Compliance: Oversee HR processes for off-roll staff, ensuring compliance with labor laws and organizational policies. Track contractual agreements, ensure timely renewal or termination, and maintain statutory compliance. Conduct audits to verify vendors comply with legal and organizational standards. Talent Acquisition & Onboarding: Partner with Talent Acquisition to facilitate recruitment for operational roles. Manage onboarding for both on-roll and off-roll staff, ensuring a smooth transition. Conduct orientation sessions and introduce new hires to HR policies and operational guidelines. Employee Engagement & Retention: Design and implement engagement activities for operational staff. Conduct stay interviews to address employee needs and reduce turnover. Implement recognition programs to boost morale and productivity. Performance Management & Development: Support operational managers in setting performance standards and providing feedback. Identify development needs and collaborate on relevant training programs. Assist in managing performance improvement plans and addressing underperformance constructively. Compliance & Policy Implementation: Ensure HR policies are communicated and adhered to by all staff. Conduct compliance checks for off-roll staff and provide training on HR policies, workplace conduct, and safety protocols. Data Analysis & Reporting: Track HR metrics for operational support and off-roll staff. Prepare reports on turnover, engagement levels, and compliance. Use data insights to recommend improvements in HR support and engagement. Key Competencies: Relationship Building: Establish and maintain effective relationships with staff and managers. Compliance & Attention to Detail: Strong understanding of labor laws and compliance standards. Problem-Solving & Conflict Resolution: Address and resolve employee relations issues effectively. Adaptability: Adjust HR practices to meet the dynamic needs of different departments. Data-Driven Decision Making: Track and analyze HR metrics to enhance HR practices. Required Qualifications: Bachelor's degree in Human Resources, Business Administration, or related field. 3-5 years of HR experience, preferably in operational support or off-roll workforce management. Strong knowledge of HR best practices in employee relations, performance management, and compliance. Excellent communication and interpersonal skills. Preferred Qualifications: HR certification (e.g., SHRM-CP, PHR) is advantageous. Experience in facility management, hospitality, or similar operational environments. Familiarity with compliance requirements for contract and outsourced staff.,
Posted 6 days ago
5.0 - 9.0 years
0 Lacs
maharashtra
On-site
The Human Resources (HR) Generalist Senior plays an integral role in providing day-to-day HR support in collaboration with the Human Resources team at Citi. Your primary focus will be delivering a wide range of HR services to various client groups within the organization. Responsibilities: - Deliver HR services to enhance organizational performance and foster growth among individuals and managers. Strive to improve process efficiency and effectiveness. - Take charge of HR delivery and implementation throughout the employee lifecycle. - Collaborate with business managers to address Employee Relations (ER) issues, ensuring appropriate actions are taken and risks are evaluated. - Work closely with Human Resource Advisors (HRAs) and Centers of Excellence (COEs) to prioritize HR initiatives within client populations, ensuring effective delivery of HR solutions. - Resolve escalated client/employee issues promptly, ensuring consistent interpretation of employment policies and practices. - Engage with key stakeholders including HRAs, managers, employees, Employee Relations (ER), Legal, and establish and maintain partnerships to promote trust and accountability. - Handle moderately complex HR issues, consulting with managers as needed. - Support larger or more complex employee populations and contribute to cross-Citi projects. - Exhibit the ability to work with minimal direct supervision and exercise independent judgment and autonomy. - Serve as a subject matter expert (SME) for senior stakeholders and/or team members. - Evaluate risks when making business decisions, with a focus on protecting the firm's reputation and ensuring compliance with laws, rules, and regulations. Qualifications: - 5-8 years of relevant experience in HR - Familiarity with US Employment laws - Proficiency in Microsoft Office and PeopleSoft - Strong analytical skills - Excellent written and verbal communication skills Education: - Bachelor's degree/University degree or equivalent experience Please note that this job description offers a general overview of the responsibilities involved. Additional job-related duties may be assigned as necessary. Citi is committed to providing equal employment opportunities and promoting affirmative action in the workplace. If you require a reasonable accommodation due to a disability when using our search tools or applying for a career opportunity, please refer to the Accessibility at Citi information. --- Time Type: Full time Citi is an equal opportunity and affirmative action employer.,
Posted 6 days ago
10.0 - 14.0 years
0 Lacs
chennai, tamil nadu
On-site
The Sales department in our organization is currently looking for an experienced Sales Manager to join our team in Chennai. The ideal candidate should have a Bachelor's degree in Engineering with an MBA preferred, along with experience in B2B sales, particularly in HR Services. As a Sales Manager, you will be responsible for leading the Sales team with at least 10 years of relevant experience in Sales, Marketing, or Business Development of HCM and related products and services. Your role will involve demonstrating a deep understanding of the sales process, including lead generation, relationship building, and deal closure. Your responsibilities will include meeting individual and team sales targets, developing and implementing a strategic sales plan to expand the customer base and global reach, and fostering long-lasting relationships with potential clients by understanding their needs. Additionally, you will be expected to recruit and train salespeople, monitor performance, identify knowledge gaps, and ensure that the sales team meets company quotas and standards. To excel in this role, you should possess strong leadership skills, the ability to motivate and inspire your team, and excellent communication, negotiation, and organizational skills. You should also have a proven track record of achieving targets and managing the sales cycle effectively. A willingness to travel as needed and a valid driving license are preferred. If you have the required experience and drive to succeed in this position, we encourage you to apply. We are looking for a candidate who can drive sales performance, build a high-performing team, and contribute to the success of our organization.,
Posted 1 week ago
7.0 - 11.0 years
0 Lacs
karnataka
On-site
At TE Connectivity, you will have the opportunity to work with individuals from various backgrounds and industries to contribute to creating a safer, sustainable, and more connected world. TE Connectivity's Purchasing Teams play a crucial role in acquiring materials, components, equipment, and services. They are responsible for gathering quotations, evaluating bids, and awarding contracts. This team conducts cost analysis and volume planning for commodities, assesses vendor reliability, and establishes new supply sources when necessary. In addition, they collaborate with the manufacturing and engineering departments to ensure inventory levels are maintained as planned. Monitoring cost, schedule, and scope of assigned subcontracts is essential to guarantee the best quality at the best value. The team also focuses on identifying and proposing cost-saving initiatives, such as make vs. buy analysis, alternative sourcing, and vendor evaluation criteria, as well as creating specifications for new contract orders. As a part of the Purchasing Team, your responsibilities will include: - Leading sourcing and contracting for indirect procurement of products and services in India. - Managing the sourcing process for indirect procurement categories. - Taking charge of key procurement projects within the region. - Developing local suppliers and driving supplier base consolidation. - Implementing process improvements to enhance efficiency. - Acting as the indirect procurement process owner and managing stakeholder relationships. - Collaborating with regional commodity managers and reporting to the sub-regional procurement manager on strategy, key expenditures, and processes. The ideal candidate should possess the following skills and qualifications: - Bachelor's degree or higher. - Minimum of 7 years of experience in indirect procurement, preferably in a manufacturing company. - Expertise in managing at least two commodity categories, such as Automation Lines or HR Services, with a preference for experience in automation or facilities. - Strong problem-solving, analytical, and communication skills. - Customer-oriented mindset with a candid and transparent approach. - Excellent project management skills and the ability to handle multiple tasks. - Capability to work in a matrix organization. - Ability to work independently as an indirect procurement representative. - Proficiency in SAP and Microsoft Office applications (Excel, Outlook, Word, PowerPoint). - Fluent in English at a negotiation level. - Demonstrates values of integrity, accountability, teamwork, and innovation. - Strong analytical and cross-functional collaboration skills. In this role, key competencies include upholding values such as Integrity, Accountability, Inclusion, Innovation, and Teamwork.,
Posted 1 week ago
7.0 - 11.0 years
0 Lacs
pune, maharashtra
On-site
As a Buyer Services Category (Corporate & Facility Services) at Aptiv, you will play a crucial role in managing deals and contracts for Service Category (Corporate & Facility) in India. You will collaborate closely with tactical sourcing, strategic sourcing, and stakeholders in various Aptiv facilities across India to oversee deals valued up to $250k individually and an annual consolidated spend close to $60M. Your responsibilities will include running RFx, engaging in commercial and contractual negotiations, supporting the execution of the category strategy, and driving cost savings through various means like Price to Price, Usage, and Cost Avoidance. A successful candidate for this role must possess a solid understanding of sourcing and procurement processes. Your key tasks will involve managing the end-to-end Source to contract cycle for the Service category, handling RFx activities, working alongside the strategic team to implement the Service category strategy, and managing stakeholder relationships both internally and with suppliers. The role demands engagement with cross-country stakeholders and suppliers, hence requiring expertise in supplier base knowledge, negotiation, and analytical skills. To excel in this position, you should bring to the table experience in sourcing and contracting for various services such as HR Services, Contract Labor, Engineering Services, Consultancy, Canteen, Transportation, Facility Management, Construction, Security, Housekeeping, and Waste/Scrap disposal. Your negotiation skills, stakeholder management capabilities, strong relationships, and interpersonal skills will be essential. Additionally, the ability to thrive in a fast-paced matrixed environment, proficiency in Microsoft Suite applications, excellent communication, and problem-solving skills are vital for success. Furthermore, having 7+ years of experience in managing Service Category, a Business Degree or equivalent, and Supply Chain qualifications (e.g., CIPS, IIPMM) would be considered a bonus for this role. Joining Aptiv means being part of an inclusive work environment that fosters growth and development for all individuals irrespective of gender, ethnicity, or beliefs. At Aptiv, safety is paramount, aiming for a world with Zero fatalities, Zero injuries, and Zero accidents, ensuring a safer future for all. Moreover, you will receive support in the form of resources and competitive health insurance to help you take care of your family and physical as well as mental health. Additionally, Aptiv offers various benefits including Higher Education Opportunities, Life and accident insurance, Sodexo cards, Well-Being Program, EAP Employee Assistance, access to fitness clubs, and a Creche facility for working parents. If you are looking to make a difference, grow professionally, and contribute to a safer world, Aptiv is the place for you!,
Posted 1 week ago
1.0 - 3.0 years
1 - 4 Lacs
Mumbai, Mumbai Suburban, Navi Mumbai
Work from Office
Skill required: Workday Recruiting Designation: HR Service Delivery Associate Qualifications: Any Graduation Years of Experience: 1 to 3 years Shift : US Shift (5:00pm to 5:00am window) Work Location: Airoli-MDC7 What are we looking for? Experience Profile Prior international BPO work experience preferred. Provide high quality Tier 2 Customer Support service to Customers with complete focus on 100% issue resolution and 100% customer satisfaction. Adhere to Client defined as well as internally defined processes and procedures while handling Inbound calls. Follow standard procedures for proper escalation of unresolved issues to the appropriate internal teams. Strive and achieve SLA target and business outcome indicators defined by the client Knowledge & Skill Requirement : Ability to demonstrate an efficient use of customer service technologies to complete a customer transaction using Ticket Tracking System (Service Now preferred), ERP systems, Microsoft Office Suite, and Internet Explorer. Good technical aptitude with an ability to learn quickly. Excellent verbal and written communication skills Roles and Responsibilities: Job Responsibilities / Authorities Receive inbound Call ensure that cases and interactions are logged correctly in the required tool. Provide recruitment support to candidates (fresh applicants, rehire) as per defined processes Walk customers/ Provide navigational support on self-service portal. Ensure security verifications are carried out per company policies and procedures and is lines with the GDPR guidelines. Place outbound calls to customers when required in line with Client / Company guidelines Minimize customer complaints and escalations by providing exceptional service and call control. We look forward to meeting you and helping you take the first step in your career journey! See you there !
Posted 1 week ago
5.0 - 10.0 years
0 Lacs
thoothukudi, tamil nadu
On-site
You have a great opportunity to join Pearl HR Services, a business associate of CIEL HR Services, as a Business Development Manager in Tuticorin. As a Business Development Manager, you will need a minimum of 5-10 years of experience working with Business Development B2B. Sales experience within the HR services or staffing industry is an added advantage. Your roles and responsibilities will include identifying and targeting potential clients for recruitment, staffing, and HR outsourcing services. You will need to develop and execute sales strategies to achieve growth targets and increase market share. Building and maintaining strong, long-term relationships with clients and key stakeholders is crucial. You will also be required to understand client requirements and collaborate with internal teams to design tailored HR solutions. Additionally, you will be responsible for preparing and delivering compelling business proposals, presentations, and pricing models. Leading the entire business development cycle from lead generation to client meetings, negotiation, and deal closure is key. Monitoring industry trends, market dynamics, and competitor activities to identify new opportunities is also part of your role. Representing the company at HR conferences, networking events, and industry forums will be expected. Ensuring timely reporting of sales activities, pipelines, and performance metrics is essential. You should have a proven ability to generate leads, close deals, and manage client relationships effectively. Excellent communication, negotiation, and interpersonal skills are required, along with being goal-oriented with a track record of achieving or exceeding sales targets. The ability to work independently and collaboratively across teams is necessary. Experience dealing with corporate clients and decision-makers is a plus. If you are interested, please contact HR at 9047098030 or drop your CV to sethuraman.s@cielhr.com. This is a full-time job opportunity. Benefits include Provident Fund, and proficiency in English is required for this role. The work location is in person.,
Posted 1 week ago
7.0 - 12.0 years
10 - 15 Lacs
Navi Mumbai
Hybrid
Job Overview: The Global Service Delivery Human Resources Team Lead supervises a team of HR Administrators who provide administrative support to multiple RWS sites. The role ensures the effective and efficient delivery of HR People Services processes. The Human Resources Team Lead works closely with Global Service Delivery leadership on proper execution of HR administrative services. Key Responsibilities: Team Leadership & Service Delivery: Manage and develop the HR administration team to ensure timely, professional, and accurate execution of end-to-end People Services in line with global and local HR processes. HR Operations & Compliance: Oversee and personally contribute to HR data administration, ensuring compliance with legal/regulatory requirements and accuracy in transactions such as new hires, changes, and terminations. Issue Resolution & Escalation: Act as the first point of escalation for service requests and HR system issues, resolving problems and escalating complex cases to leadership as needed. Process Improvement & Collaboration: Continuously evaluate and enhance HR administrative processes, collaborating with other HR teams to ensure seamless service delivery and operational efficiency. Performance & Reporting: Drive service excellence by monitoring team performance, maintaining service quality standards, and delivering HR metrics and reports to regional leadership. Skills & Experience: HR & Compliance Expertise: Deep knowledge of HR processes, statutory requirements, data privacy, and policy compliance across all HR services. Leadership & Team Performance: Proven experience managing HR teams, driving productivity, service quality, and performance against SLAs. Process & Service Excellence: Strong focus on continuous improvement, problem-solving, and delivering high levels of internal customer satisfaction. Data Accuracy & Reporting: Ensures accurate, compliant HR data management and delivers reliable metrics and reporting to monitor service effectiveness. Technical & Communication Skills: Proficient in Microsoft Office, HRIS (preferably Dynamics 365 HR, iCIMS), with strong communication and discretion handling sensitive information.
Posted 1 week ago
15.0 - 19.0 years
0 Lacs
chennai, tamil nadu
On-site
The position of Lead and Manage Indirect Procurement Category requires a highly skilled professional with a minimum of 15 years of relevant post-qualification experience, including at least 5 years at a middle/senior management level in the Indirect Procurement function within a similar industry. The individual should possess a BE/B Tech/Post Graduate qualification in management/General/Materials Management from a reputed institute or university. As the primary objective, the role involves overseeing and managing various procurement categories such as Industrial Procurement (Capex, Opex, Project Purchase, AMC Contract, Fuels, Coal, Briquettes, Alternate Energy Initiative, Chemicals, and other Service contracts), General & Administration (Uniforms, Rental Cabs, Hotels, Airline Service & Quality, and other allied services), IT/IS (Laptops, Printers, Software, Licenses & tools), HR Services (Manpower contracts, Uniforms, Employee welfare, Off-role Employee contracts, Employee insurance & Training needs), SCM (Contract finalization for Cold chain Logistics, Warehouse & Refer Trucks, and other SCM related service contracts), Marketing/Trade Marketing & Events (Vendor development & Contract finalization to meet the marketing dept requirements & Product launch events), Agri/Farming services (Vendor development & Sourcing of Cattle feed & other allied services related to farmer welfare), Co-Manufacturing (Vendor identification and development for contract manufacturing/Packing of dairy products), and EHS (Safety Items, Training & Consultant for Audit & Training). The successful candidate will play a crucial role in leading innovations and supporting business operations by continuously improving products/services. It is essential to meet and exceed budgeted cost savings in all spend categories by providing overall direction and guidance to the team effort to achieve the desired outcomes. Key responsibilities include setting directions in alignment with company objectives, developing comprehensive business plans, managing purchase practices, enhancing supplier relationships, fostering talent development within the team, optimizing systems & processes, and ensuring compliance with ethical standards and policies. The position reports to the Head of Strategic Procurement at Lactalis India and interfaces with various internal customers such as Sales & Marketing team, Supply chain team, Legal, Finance team, HR, Quality, Plants, Technical Team, and Shared Services team. Additionally, the role involves collaborating with external customers to meet procurement requirements effectively. In summary, the Lead and Manage Indirect Procurement Category role is a critical position that demands a strategic mindset, strong commercial acumen, and expertise in procurement practices to drive business success and achieve set objectives within the specified categories.,
Posted 2 weeks ago
3.0 - 7.0 years
0 Lacs
delhi
On-site
As a People Specialist within the People Services Team, you will play a crucial role in our People Services Operations for the Indian Subcontinent. Your responsibilities will revolve around ensuring a seamless and positive experience for our team members. You will be involved in various HR services, with a primary focus on the following key areas: Overseeing all tax filing and administration to guarantee full compliance. Managing employee benefits programs, such as medical, life insurance, and provident fund schemes. Handling mobility-related tasks like visa applications and support for employee relocations. Maintaining and updating the employee database on local and regional HRIS platforms to uphold data integrity. Generating regular reports on essential HR analytics to facilitate data-driven decision-making. Serving as the main point of contact for team members and line managers, offering timely advice and guidance on HR-related matters. Supporting daily HR operations to ensure the smooth functioning of all people-related functions. Assisting in the administration of compensation and benefits programs, as well as supporting annual performance and reward cycles. Ensuring HR practices comply with the Employment Act and other relevant regulations in Bangladesh or India. Assisting in the implementation and communication of HR policies and guidelines to team members and managers. Additionally, you may be required to participate in or lead ad hoc HR projects as needed. To excel in this role, you should possess the following qualifications and attributes: A degree in Human Resources or a related field. A minimum of 3 years of Compensation & Benefits experience in a multinational corporation, with exposure to Bangladesh and India. Proficiency in the laws of Bangladesh or India, with knowledge of both locations being advantageous. Excellent communication skills in English and Bengali or Hindi, with proficiency in all three languages considered a plus. Flexibility in work approach and the ability to communicate effectively with individuals of various seniority levels and backgrounds while being culturally sensitive. Strong customer service orientation and a continuous improvement mindset. Proactive problem-solving skills and excellent organizational abilities to manage multiple priorities. Curiosity and openness to exploring applications in AI. If you embody these qualities and are eager to contribute to our team, we look forward to receiving your application.,
Posted 2 weeks ago
4.0 - 8.0 years
0 Lacs
pune, maharashtra
On-site
As a Senior ServiceNow Developer, you will have the opportunity to work with a world-class HR organization within our Digital Technology Team. In this role, you will be responsible for setting the direction in the design of applications and functions within the HR Service Delivery (HRSD) modules and platform. Your expertise in HR operations and the ServiceNow HRSD platform will be crucial in optimizing HR operations and driving business results through the development of technical solutions on the ServiceNow platform. Your key responsibilities will include developing detailed implementation plans for deploying the HR Service Delivery product, driving HRSD solutioning, advising on best practices for ServiceNow, leading enhancement phases, establishing user journeys, and creating user stories to support the design and configuration of various capabilities within the ServiceNow platform. To be successful in this role, you should have a Bachelor's Degree and at least 4+ years of experience in Human Resources, with an additional 3+ years of experience in HR Technology. You should also possess a minimum of 3+ years of experience in ServiceNow Platform development and have successfully implemented the ServiceNow HRSD platform and processes. Additionally, strong communication, interpersonal, and leadership skills are essential, along with the ability to lead initiatives and coordinate multiple projects simultaneously. We offer flexible working patterns to accommodate individual preferences, including working flexible hours to ensure productivity and work-life balance. At Baker Hughes, we prioritize the well-being and development of our workforce, offering comprehensive benefits such as private medical care, life insurance, financial programs, and various wellbeing activities. Join us in our mission to revolutionize energy and contribute to achieving net-zero carbon emissions by 2050. If you are passionate about making energy safer, cleaner, and more efficient, and seeking an opportunity to grow with a global company that values innovation and progress, we invite you to come together and take energy forward with us.,
Posted 2 weeks ago
2.0 - 7.0 years
3 - 8 Lacs
Ahmedabad
Work from Office
We are seeking a dynamic Business Development Recruitment Consultant. In this role, you will identify and engage with prospective clients, pitch recruitment solutions, and build long-term partnerships across various sectors.
Posted 2 weeks ago
3.0 - 8.0 years
3 - 7 Lacs
Hyderabad
Work from Office
Business Development Identify and acquire new clients for Non-IT staffing services across industries such as Electronics Manufacturing industry, Automotive Manufacturing industry, BFSI, Food Industry, oil and gas industry manufacturing, logistics, Employee state insurance Performance bonus Life insurance Veteran mentorship program Provident fund Mobile bill reimbursements Referral bonus
Posted 2 weeks ago
0.0 - 3.0 years
1 - 3 Lacs
Navi Mumbai
Work from Office
Roles and responsiblities :- Source & screen candidates, schedule interviews, support full recruitment cycle, maintain database. Good communication, basic recruitment knowledge (preferred), willingness to learn.
Posted 2 weeks ago
6.0 - 10.0 years
0 - 0 Lacs
karnataka
On-site
As a Supplier Relationship Management professional, you will be responsible for designing and executing initiatives aligned with the organization's objectives and priorities. Your role will involve handling procurement commodities related to HR services, IT services, managed services, and more. You will be required to stratify suppliers based on strategic importance, design customized engagement programs, and negotiate contracts with internal and external stakeholders. Proactively identifying risks and working on mitigation strategies will be a crucial part of your responsibilities. Leading the annual supplier event, monitoring supplier performance, and collaborating with cross-functional teams to design improvement plans will be integral to your role. Your experience in understanding the supplier landscape, drafting contracts, negotiating legal terms, and managing program pillars of time, cost, and quality will be essential. Additionally, your ability to work on spend analysis, negotiations, and commercial terms will contribute to the success of supplier engagement plans. Collaboration, persuasion, and influence will be key skills required to work effectively with internal teams and stakeholders. Your capacity to thrive under pressure, meet challenging deadlines, and exhibit strong planning and decision-making skills will be valuable assets. Excellent communication, interpersonal skills, and a degree in engineering with an MBA background are desired qualifications for this role. With 6-8 years of relevant experience in handling indirect commodities procurement, preferably in industries like Automobile or Aerospace, you will play a pivotal role in driving supplier relationship management initiatives.,
Posted 2 weeks ago
2.0 - 6.0 years
3 - 7 Lacs
Vadodara
Work from Office
Must have experience in branding, digital campaigns, social media, lead generation, & client visits. Required Candidate profile Digital & Social Media Marketing Brand Strategy & Campaign Management Content Creation Lead Generation & Client Visits Employer Branding
Posted 2 weeks ago
1.0 - 5.0 years
0 Lacs
noida, uttar pradesh
On-site
As a Client Account Manager, your responsibilities will include managing client accounts, addressing client queries, and identifying new business opportunities among existing customers. You will be required to build strong relationships with clients to address complaints, gather feedback, and explore additional business prospects. Collaboration with sales and other internal teams to develop strategic marketing plans and ensure key performance indicators (KPIs) are achieved is vital. Your role will involve resolving client issues such as employee retention and ensuring competitive employee salaries. You will need to implement appropriate sourcing strategies for hiring candidates, develop action plans to identify the best fit for corporate positions, and leverage various online recruitment platforms to source candidates with skills in sales, IT, customer service, product management, and more. As a proactive team player, you will independently research and recommend the best online recruitment platforms to utilize. Assessing candidates for job openings, selecting suitable candidates for hiring managers, and facilitating seamless communication between all stakeholders are essential functions of this role. Additionally, you should possess fluency in both English and Hindi to ensure clear communication with clients and candidates. In addition to client account management and recruitment responsibilities, you will be expected to actively seek new clients interested in the company's HR services. This position offers flexibility in job types, including full-time, part-time, internship, and freelance roles with a contract length of 3 months. The expected working hours are no less than 48 hours per week, with the benefit of working from home and availability for day shifts, evening shifts, and weekends. Ideal candidates for this role should have a Bachelor's degree, preferably with a minimum of 1 year of experience in recruiting. The preferred work location is in Noida, Uttar Pradesh, and candidates should be willing to reliably commute or plan to relocate before starting work.,
Posted 3 weeks ago
18.0 - 24.0 years
50 - 55 Lacs
Pune, Chennai, Bengaluru
Work from Office
18+ years of experience in HR operations with at least 8-10 years in designing or managing HR solutions Strong understanding of Hire-to-Retire processes including payroll benefits HR systems and compliance Experience in leading transformation programs in HR operations or shared services environments Develop tailored solutions for complex HR challenges across various industries and geographies Lead responses for business opportunities including solution design effort estimation and presentations Exposure to global HR delivery models and regional labor law knowledge Stay updated on emerging HR technologies trends and best practices to bring innovation into solutions Ensure delivery of high-quality HR services with a focus on continuous improvement and cost optimization Location : - Pune, Chennai, Delhi, Bangalore, Kolkata, Hyderabad, Mumbai, Gurgaon, Coimbatore, Noida, Mumbai Contact Person : - Maheshwari Balasubramanian Contact Number : - 9677089870
Posted 3 weeks ago
1.0 - 4.0 years
2 - 5 Lacs
Bengaluru
Work from Office
Job Description Skill required : HR-Service Desk Voice Support Designation : Customer Contact Comms Associate Years of Experience : 1 to 4 years Nature of work: Provide recruitment and onboarding support to new employees Updating personal records (Address, Name, emergency contact details) of the employees Helping employees process their timesheets, updating payroll records and answering paystub related questions thus ensuring that employees are compensated correctly and on time. Helping employees obtain their verification of employment Helping hiring managers in the recruitment process Manage employee grievance queries Administer or change benefits, health plans, retirement plans, etc. Educational Profile Any graduate from Govt. recognized universities Experience Profile Prior international BPO work experience preferred Non-BPO work experience would be irrelevant Working Hours : Fixed Night Shifts Flexibility : Work from Office mandatory Walk-in Details: Venue: Accenture BDC14 (Prestige Star Tech Tower-B, Kormangala Industrial Layout, Bengaluru 560034) Date: 8th July 2025 Time : Registration starts at 10am and closes by 12:30pm Documents required : Updated resume and PAN Card Contact Person: Nikhil.murthy.d.j
Posted 1 month ago
1.0 - 3.0 years
2 - 4 Lacs
Hyderabad
Work from Office
Role & responsibilities Manage the recruitment and selection process, including sourcing candidates, conducting interviews, and facilitating the hiring of qualified job applicants for open positions (manage end-to-end recruitment process) Administer Background verification, employee onboarding and offboarding processes Administer deployable resource pool and their project placements Handle Grievances and disciplinary issues - offer guidance to employees and management on HR policies and procedures. Handle group health insurance and PA insurance Liaison with different third-party vendors and administer required documentation (Contracts, MSA, NDA etc.) Maintain HR records and compile reports from the HR database as needed. Assist in the development and implementation of HR policies and procedures. Co-ordinating training sessions as and when required for employees and managers. Ensure compliance with labor regulations and employment laws. Administer employee development programs Coordinate and liaison performance review and appraisal process Conducting recruitment process on Saturday's on need basis. Preferred candidate profile 1 to 2 years of experience in HR Very good in MS office (especially: Word and Excel, Mail merge etc.,) Knowledge or experience in some HRMS is added advantage. Knowledge of HR principles, practices, and regulations. Strong interpersonal and communication skills. Ability to prioritize and manage multiple tasks simultaneously. Strong ethical standards and the ability to maintain confidentiality . Excellent organizational and time management skills . Ability to work effectively in a team environment. Flexibility to adapt to changing priorities and business needs.
Posted 1 month ago
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