HR and Operations Manager

Job Description

Location: Koratty Infopark, Kerala. Department: Human Resources & Operations Job Summary: The HR and Operations Manager plays a dual role in overseeing both the human resources function and the day-to-day operations of the organization. This position ensures a productive workforce, efficient internal processes, and compliance with legal and organizational standards. The role requires a strategic thinker with strong leadership, people management, and organizational skills. Key Responsibilities: Human Resources Management: Manage the full employee lifecycle: recruitment, onboarding, development, retention, and offboarding. Oversee performance management processes, including appraisals and goal setting. Handle employee relations, conflict resolution, and disciplinary actions. Ensure compliance with labour laws and regulations. Maintain HR records and reports in compliance with labour regulations. Develop and monitor overall HR strategies, systems, tactics, and procedures across the organization. Plan and execute employee engagement and retention initiatives. Operations Management: Oversee day-to-day operations including facility management, procurement, and maintenance. Ensure cross-departmental coordination for smooth workflow and resource allocation. Monitor key operational metrics, budgets, and timelines. Manage vendor relationships, contracts, and office supplies. Develop and implement administrative systems, policies, and procedures. Handle insurance, licenses, and regulatory renewals. Organize company events, meetings, and travel arrangements. Leadership & Strategy: Contribute to Developing and implementing business plans and strategies to achieve company goals, including identifying new opportunities and growth areas. Overseeing budgeting, forecasting & reporting, and ensuring financial compliance. Foster a positive and collaborative work culture. Engage core internal and external stakeholders in integrating or implementing business execution initiatives . Qualifications: · 5+ years of experience in HR and/or operations, with at least 2–3 years in a managerial capacity. · In-depth knowledge of HR practices, labour laws, and operational management. · Strong leadership and interpersonal skills. · Excellent organizational, problem-solving, and communication abilities. Preferred Job Types: Full-time, Permanent Pay: ₹20,566.09 - ₹49,216.10 per month Benefits: Health insurance Provident Fund Schedule: Day shift Rotational shift Supplemental Pay: Performance bonus Yearly bonus Ability to commute/relocate: Thrissur, Kerala: Reliably commute or planning to relocate before starting work (Required) Experience: Human resources management: 5 years (Required) Loader operation: 5 years (Required) Language: English (Preferred) Malayalam (Preferred) Hindi (Preferred) Willingness to travel: 25% (Preferred) Work Location: In person