We are looking for a highly organized and proactive HR and Operations Manager to oversee the complete post-wedding journey for our clients. This role bridges the creative and operational aspects of the business — ensuring a smooth experience from planning the shoot to delivering the final curated memories. The ideal candidate should be a great communicator, meticulous with timelines, and passionate about customer experience. Client Coordination: Act as the single point of contact for clients post-booking. Understand client expectations, cultural nuances, and event details. Regularly update clients on progress and maintain a warm, professional rapport. Post Production Oversight: Manage timelines and workflows for photo selection, editing, cinematic video editing, teaser/trailer creation, and album design. Coordinate between internal editing teams and outsourced partners (if any). Ensure quality control and brand consistency across all deliverables. Delivery Management: Handle approvals and revisions for photos, videos, and albums. Manage delivery deadlines and formats (online galleries, pen drives, physical albums, etc.). Ensure a smooth handover of all assets to clients and collect feedback. Project Closure: Maintain records of completed projects. Ensure all client requirements are fulfilled and the job is formally closed. Collect testimonials and reviews where possible. Requirements: Proven experience in project management or client servicing (wedding industry preferred). Strong understanding of photography & video post-production workflows. Excellent communication and interpersonal skills. Multi-lingual will be a bonus Highly organized with the ability to multitask and meet deadlines. Familiarity with editing software (Photoshop, Lightroom, Premiere Pro, etc.) is a plus. Ability to handle international clients and time zones. Job Type: Full-time Pay: ₹20,000.00 - ₹25,000.00 per month Benefits: Cell phone reimbursement Leave encashment Paid sick time Experience: HR: 1 year (Preferred) Operations management: 1 year (Preferred) Work Location: In person