HR and Operations Manager

We are looking for a highly organized and proactive HR and Operations Manager to oversee the complete post-wedding journey for our clients. This role bridges the creative and operational aspects of the business — ensuring a smooth experience from planning the shoot to delivering the final curated memories. The ideal candidate should be a great communicator, meticulous with timelines, and passionate about customer experience.

• Client Coordination:
• Act as the single point of contact for clients post-booking.
• Understand client expectations, cultural nuances, and event details.
• Regularly update clients on progress and maintain a warm, professional rapport.
• Post Production Oversight:
• Manage timelines and workflows for photo selection, editing, cinematic video editing, teaser/trailer creation, and album design.
• Coordinate between internal editing teams and outsourced partners (if any).
• Ensure quality control and brand consistency across all deliverables.
• Delivery Management:
• Handle approvals and revisions for photos, videos, and albums.
• Manage delivery deadlines and formats (online galleries, pen drives, physical albums, etc.).
• Ensure a smooth handover of all assets to clients and collect feedback.
• Project Closure:
• Maintain records of completed projects.
• Ensure all client requirements are fulfilled and the job is formally closed.
• Collect testimonials and reviews where possible.

Requirements:

• Proven experience in project management or client servicing (wedding industry preferred).
• Strong understanding of photography & video post-production workflows.
• Excellent communication and interpersonal skills. Multi-lingual will be a bonus
• Highly organized with the ability to multitask and meet deadlines.
• Familiarity with editing software (Photoshop, Lightroom, Premiere Pro, etc.) is a plus.
• Ability to handle international clients and time zones.

Job Type: Full-time

Pay: ₹20,000.00 - ₹25,000.00 per month

Benefits:

• Cell phone reimbursement
• Leave encashment
• Paid sick time

Experience:

• HR: 1 year (Preferred)
• Operations management: 1 year (Preferred)

Work Location: In person