779 Hospitality Management Jobs - Page 19

Key Responsibilities of a Guest Relations Executive: Welcoming and Assisting Guests: GREs greet guests upon arrival, provide information about the establishment and its services, and address any initial inquiries. Managing Guest Needs: They handle guest requests, complaints, and concerns, striving for prompt and efficient solutions. Maintaining Guest Satisfaction: GREs actively work to ensure guests are comfortable and satisfied throughout their stay, building positive relationships. Providing Information: They offer information about amenities, services, local attractions, and events. VIP Guest Handling: GREs often manage the needs of VIP guests, ensuring their experience is exceptional. Coordinating with Staff: They communicate with other departments to fulfill guest requests and resolve issues effectively. Essential Skills for a Guest Relations Executive: Excellent Communication Skills: GREs need to be strong communicators, both verbally and in writing, to interact effectively with guests and colleagues. Customer Service Orientation: A genuine desire to help and a proactive approach to guest needs are crucial. Problem-Solving Abilities: GREs should be able to handle guest issues and complaints efficiently and effectively. Interpersonal Skills: Building rapport with guests and maintaining positive relationships is a key aspect of the role. Professionalism: Representing the establishment in a positive and professional manner is essential. Multitasking and Organizational Skills: GREs often juggle multiple tasks and priorities, requiring strong organizational abilities.

Role & responsibilities Configure and manage of security access cards. Manage Security operations including event monitoring. From planning and execution of security operations for any events. Transport Facilities Process of availing transport General administration Budgeting and financial planning Co-ordination with WeWork Community team Invoicing Processing Interacting with Clients, Security Experts and concerned teams to mitigate threats. Guide/review the security personnel for preparing material movement passes physical. Procurement-FM Services Preferred candidate profile Hotel Management BBA BA

1. Client Visit & External Event Management Respond promptly to all client visit and event requests, ensuring clarity in requirements. Coordinate with relevant operations teams and vendors to execute event deliverables. Oversee room preparation, including cleaning, standard boardroom setup, and floral arrangements. Manage client logistics, such as ground transportation and visitor passes. Coordinate F&B services, including food ordering based on client preferences, menu and name tents. Gather post-event feedback and initiate improvements as needed. Collate event-related costings based on actual consumption and seek necessary expense approvals. Process vendor invoices and ensure timely payments. Take proactive actions to address and rectify any shortfalls during or post-event execution. 2. Internal Event Coordination Liaise with internal stakeholders to gather requirements and coordinate internal meetings and events. Ensure the venue is cleaned, set up, and arranged according to event specifications. Coordinate A/V support and entertainment requirements via vendors, ensuring timely delivery. Manage and track vendor passes, pre-approvals, and purchase orders before confirming arrangements. Collect internal client feedback post-event to support continuous service improvement. Consolidate event costings and obtain approval for all expenses incurred. Oversee invoice processing and resolve any billing discrepancies or delivery shortfalls. Vendor & Soft Services Coordination Work closely with facilities and soft services teams to ensure venue readiness, cleanliness, and guest comfort. Maintain strong coordination with catering, security, and AV partners to ensure smooth event operations. Monitor vendor performance and adherence to timelines, SLAs, and quality expectations. Qualifications & Experience: Graduate in Hospitality Management, Event Planning, or Business Administration (preferred). Minimum 24 years of experience in corporate event management or workplace experience roles. Familiarity with vendor coordination, F&B services, and basic facilities management. Key Skills & Competencies: Excellent organizational and multi-tasking skills with high attention to detail. Strong communication and interpersonal abilities; capable of interacting with clients and leadership. Ability to work under pressure and manage time-sensitive event requirements. Proficient in Microsoft Office tools; experience with event planning software is a plus. Proactive problem-solver with a focus on client satisfaction and service excellence.

Responsibilities: * Manage housekeeping team & resources effectively * Ensure guest satisfaction with clean rooms & services * Oversee room service operations efficiently * Maintain high standards of hygiene https://www.xcubegroup.com/ Health insurance Provident fund

Key Responsibilities: 1. Frontline Leadership & Visitor Experience Act as the primary ambassador for JLL and the client, consistently delivering a warm, polished, and professional welcome. Set and maintain front-of-house standards aligned with client values and JLL service excellence. Mentor and guide junior reception team members, fostering a culture of service, collaboration, and accountability. Proactively seek opportunities to enhance the visitor journey and create lasting impressions. 2. Event and Hospitality Management Lead the planning, coordination, and execution of internal and client-facing events with high attention to detail. Introduce innovative solutions for event setup, logistics, and presentation, ensuring premium experiences. Collaborate with departments including catering, AV, facilities, and security to ensure flawless execution of events. 3. Stakeholder Engagement & Communication Serve as the main liaison with cross-functional teams (e.g., Food, Security, AV, NetOps) to ensure smooth daily operations. Build and nurture strong relationships with internal and external stakeholders to support workplace goals. Provide timely and effective communication to all stakeholders, ensuring alignment and transparency. 4. Workplace Operations & Safety Oversee meeting room bookings, reception supplies, inventory management, and administrative processes to ensure operational efficiency. Uphold and enforce health, safety, and compliance standards, ensuring a secure and welcoming space. Identify and implement continuous improvements to streamline front-of-house processes and elevate service delivery. 5. Incident & Escalation Management Manage incident reporting, escalation protocols, and ensure resolution in alignment with company procedures. Ensure all team members are trained and compliant with safety and operational policies. Take initiative in risk identification, resolution planning, and crisis management. Qualifications & Experience: Minimum of 3 years experience in a high-volume, corporate front-of-house or reception role within a multinational environment. Demonstrated leadership experience, ideally managing or mentoring a team in a customer-facing environment. Proven ability to manage complex tasks, multitask effectively, and prioritize under pressure. Skills & Competencies: Exceptional customer service skills with a warm, proactive, and solution-focused mindset. Superior communication skills, both verbal and written, with the ability to engage confidently at all levels. Highly organized with strong attention to detail and the ability to juggle multiple responsibilities. Strategic thinker with excellent problem-solving abilities and a continuous improvement mindset. Comfortable using digital tools for bookings, communication, and reporting.

If you have excellent Communication apply now * Hiring Freshers who are keen to build a career in marketing & Communications opportunity * On the Job Training for Freshers * Excellent Opportunity for dynamic Freshers with excellent communication Required Candidate profile- *Graduates & post Graduates Freshers *Dynamic & Hardworking Freshers *Ambitious & Positive Thinker */bba Bms bmm Mba MCom Freshers can apply *Excellent Communication JOB TIMING - 9:00 am to 5:00 pm WORKING DAYS - Monday to Saturday Location-Thane,Navi Mumbai,Mumbai,Dombivli,Panvel,mumbai all areas, MUMBAI SUBURBS, kalyan,

* Hiring Freshers who are keen to build a career in marketing & Communications opportunity * On the Job Training for Freshers * Excellent Opportunity for dynamic Freshers with excellent communication Required Candidate profile- *Graduates & post Graduates Freshers *Dynamic & Hardworking Freshers *Ambitious & Positive Thinker */bba Bms bmm Mba MCom Freshers can apply *Excellent Communication Key Clients: Our esteemed clientele includes industry leaders such as Google, Tata Group, HDFC Bank, ICICI Bank, IndusInd Bank, AXIS Bank, Future Group, UNICEF, and many more, totaling over 18 high-profile clients. JOB TIMING - 9:00 am to 5:00 pm WORKING DAYS - Monday to Saturday Location-Thane,Navi Mumbai,Mumbai,Dombivli,Panvel,mumbai all areas, Mumbai Suburban , kalyan,

Summary You will be responsible for the efficient running of the department in line with Hyatt International's Corporate Strategies and brand standards, whilst meeting employee, guest and owner expectations. The Director of Sales is responsible to provide leadership in all selling activities within the hotel, working closely with the Rooms, Food and Beverage and other revenue-generating departments to maximise sales through the activities of the Sales Department and other employees. Qualifications Ideally with a university degree or diploma in Marketing or Hospitality/Tourism management. Minimum 2 years work experience as Director of Sales or Associate Director of Sales. Good problem solving, administrative and interpersonal skills are a must.

Role & responsibilities Ensure smooth functioning of hotel operations and a seamless check-in &stay experience for guests Identify gaps and conduct necessary staff training regularly Ensure adherence to Company SOPs & compliance policies, as applicable Generate revenue by ensuring availability of sellable rooms/inventory and driving occupancy through booking conversions Drive guest experience, and handle escalations through stakeholder management Conduct surprise audits (Quality/Revenue Assurance) at assigned property and submit audit reports along with resolutions, as necessary Ensure Daybook adoption for operations management Preferred candidate profile Excellent communication & interpersonal skills Strong command over English and resp. regional language Proficiency in using industry relevant software and computer applications In-depth knowledge of industry best practices, standards & safety regulation

Summary You will be responsible for the efficient running of the department in line with Hyatt International's Corporate Strategies and brand standards, whilst meeting employee, guest and owner expectations. The Director of Sales is responsible to provide leadership in all selling activities within the hotel, working closely with the Rooms, Food and Beverage and other revenue-generating departments to maximise sales through the activities of the Sales Department and other employees. Qualifications Ideally with a university degree or diploma in Marketing or Hospitality/Tourism management. Minimum 2 years work experience as Director of Sales or Associate Director of Sales. Good problem solving, administrative and interpersonal skills are a must.

Summary You will be responsible for assisting with the efficient running of the department in line with Hyatt International's Corporate Strategies and brand standards, whilst meeting employee, guest, and owner expectations. The Team Leader - Stewarding is responsible for assisting the Stewarding Manager in managing the Stewarding Department as an efficient, and productive cost center, by maintaining an organized and clean back-of-house area in Food and Beverage and by providing all kitchens, outlets, and banquets with clean operating equipment, based on expected business levels. Qualifications Ideally with a relevant degree, apprenticeship or diploma in Hospitality or restaurant management Minimum 2 years work experience as Assistant Manager in F&B service, kitchen or stewarding, or as Team Leader in a hotel or large restaurant with good standards

Description We are seeking a dedicated and knowledgeable Hotel Management Faculty Lecturer to join our esteemed institution. The ideal candidate will play a vital role in educating and inspiring the next generation of hospitality professionals. Responsibilities Deliver lectures and facilitate discussions on various subjects related to hotel management. Develop and update course materials, including syllabi, assignments, and exams. Conduct research and publish scholarly articles in the field of hospitality management. Mentor and guide students in their academic and professional development. Collaborate with other faculty members to enhance the curriculum and academic programs. Participate in departmental meetings and contribute to institutional development activities. Skills and Qualifications A Master's degree in Hospitality Management or a related field is required. 3-6 years of experience in hotel management or a related area is preferred. Strong knowledge of hospitality industry trends, practices, and standards. Proficient in teaching methodologies and curriculum development. Excellent communication and presentation skills. Ability to engage and motivate students effectively. Research experience and a track record of publications in relevant fields is a plus.

You'll be responsible for assisting with the efficient running of the department, aligning with Hyatt International's Corporate Strategies and brand standards, while meeting employee, guest, and owner expectations. As a Guest Relations Associate , you'll support the Experience Manager in planning, organizing, and monitoring all recreational activities at the resort, working closely with various operational departments. Qualifications Ideally, you'll have a certificate or diploma in Leisure Management or Hospitality/Tourism Management . A minimum of 2 years of work experience as an Activities Coordinator is required. Good problem-solving, administrative, and interpersonal skills are a must.

Were looking for an experienced and dynamic Hotel Operations Manager to lead and oversee the day-to-day operations of our hotel. As the Hotel Operations Manager, you will play a crucial role in ensuring the smooth and efficient functioning of various departments, providing exceptional guest experiences, and maintaining high standards of service. Role & responsibilities As Follows : Oversee and coordinate daily hotel operations to ensure a seamless guest experience Develop and implement operational policies and procedures to enhance efficiency and service quality Collaborate with department heads, including front desk, housekeeping, and food and beverage, to optimize workflows Monitor and analyze guest satisfaction surveys and reviews, implementing improvements as needed Preferred candidate profile

Roles and Responsibilities Teach students various subjects such as Food Production, Front Office Management, Housekeeping Management, and Hospitality Management. Develop lesson plans and assessments to ensure student understanding of hotel operations. Conduct practical sessions in food production, beverage service, and housekeeping management. Maintain a clean and organized learning environment for students. Provide guidance and support to students throughout their academic journey.

Were Hiring: Service Specialist (Field Role) – Surat Are you passionate about on-ground operations and ensuring top-notch guest experience? Join our team as a Service Specialist and help us raise service standards across our hospitality portfolio. Position: Service Specialist Location: Surat Working Days: Monday to Saturday Role Type: Field Role (Daily Property Visits) Experience: 2 to 4 Years (Hospitality/Travel industry experience preferred) Key Responsibilities: Visit 3–4 properties daily based on D-1 CID, high EC, and guest check-outs. Conduct Property Cleanliness Audits (PCA) with a focus on room-level hygiene. Train property managers and staff on hygiene, cleanliness, and improving ratings on OYO & OTA platforms. Collaborate with the Reporting Lead to resolve daily operational stucks . Perform root cause analysis on D-1 CID and EC cases. Interact with 4–5 guests daily to proactively address concerns and minimize escalations. Performance Indicators: CID (Customer Issue Dashboard) OTA Ratings & Unit Hygiene % Escalation Closure % Skills Required: Excellent verbal and written communication skills Strong networking & interpersonal skills Proficiency in ERP/Apps, Excel, and email writing Good analytical & problem-solving ability Effective negotiation skills Immediate Joiners Preferred! If you’re ready to make a difference and grow in a fast-paced hospitality environment, apply now! Share your details via WhatsApp or call on 9608723030 : Updated CV Current CTC Expected CTC Notice Period Current Location If you are interested for the share your details and also let me know if you are available for the virtual interview tom ?

We are hiring for International Travel Customer Service Voice Process. grad or under grad with min 6 months of travel exp can apply. salary: upto 50k inhand. 5 days a week working. call or WhatsApp: HR Nainy: 9354475254 Perks and benefits both side cab

We are hiring for International Travel Customer Service Voice Process. grad or under grad with min 6 months of travel exp can apply. salary: upto 50k inhand. 5 days a week working. call or WhatsApp: HR Riya: 9220492616 Perks and benefits both side cab

Preferably , male with 5-7 yrs of experience in wedding industry . Should be from Jaipur Mainly Responsible for all Venue Bookings Regular Followups with all enquiries for Conversion Execution on Wedding Day , which is most important

Also General Responsibilities: Responsible for handling front office reception and administrative duties. Greeting and Welcoming: Warmly welcome all visitors, clients, and staff as they arrive, providing a friendly and professional first impression. Customer Service: Provide excellent customer service by addressing inquiries, answering phone calls, and directing them to the appropriate person or department. Administrative Support: Assist with general administrative tasks such as managing incoming and outgoing correspondence, scheduling appointments, and maintaining office supplies. Appointment Management: Schedule and coordinate appointments, meetings, and conference room reservations, ensuring efficient use of time and resources. Documentation and Record Keeping: Maintain accurate records and documentation, including visitor logs, staff attendance, and office inventory. Mail and Package Handling: Receive, sort, and distribute incoming mail and packages to the appropriate recipients promptly. Security and Access Control: Monitor and control access to the premises, ensuring the safety and security of employees, visitors, and company assets. Communication Coordination: Facilitate effective communication within the office by relaying messages and managing internal communication channels. Problem Resolution: Handle basic inquiries and complaints, providing appropriate solutions or escalating them to the relevant department or personnel. Multitasking: Prioritize and manage multiple tasks simultaneously while maintaining a high level of accuracy and attention to detail. Professional Image: Maintain a neat and professional appearance, adhering to the company's dress code and grooming standards. Team Collaboration: Collaborate with other departments and team members to ensure smooth operations and a cohesive work environment. Role & responsibilities Any graduate with 3 to 8 years of experience in front office and guest relations management preferably from the Hospitality , hotels industry or Aviation industry , pleasant looking, with good communication skills and pleasing manners, with adept knowledge and experience to handle VIPs & VVIP guests. Maintain the front office ambience and coordinate with internal stake holders for admin related works as and when assigned by the RM from time to time. Hindi speaking will be an added advantage. Immediate joinees preferred. Refex is a Great Place to work certified company located at the prime location of the Chennai city visit www.refex.group to know more details about the company. Please apply online through https://refex.myadrenalin.com/CandidateMAX/#/?CompanyID=SHERISHA

Also General Responsibilities: Responsible for handling front office reception and administrative duties. Greeting and Welcoming: Warmly welcome all visitors, clients, and staff as they arrive, providing a friendly and professional first impression. Customer Service: Provide excellent customer service by addressing inquiries, answering phone calls, and directing them to the appropriate person or department. Administrative Support: Assist with general administrative tasks such as managing incoming and outgoing correspondence, scheduling appointments, and maintaining office supplies. Appointment Management: Schedule and coordinate appointments, meetings, and conference room reservations, ensuring efficient use of time and resources. Documentation and Record Keeping: Maintain accurate records and documentation, including visitor logs, staff attendance, and office inventory. Mail and Package Handling: Receive, sort, and distribute incoming mail and packages to the appropriate recipients promptly. Security and Access Control: Monitor and control access to the premises, ensuring the safety and security of employees, visitors, and company assets. Communication Coordination: Facilitate effective communication within the office by relaying messages and managing internal communication channels. Problem Resolution: Handle basic inquiries and complaints, providing appropriate solutions or escalating them to the relevant department or personnel. Multitasking: Prioritize and manage multiple tasks simultaneously while maintaining a high level of accuracy and attention to detail. Professional Image: Maintain a neat and professional appearance, adhering to the company's dress code and grooming standards. Team Collaboration: Collaborate with other departments and team members to ensure smooth operations and a cohesive work environment. Any graduate with 3 to 8 years of experience in front office and guest relations management preferably from the Hospitality , hotels industry or Aviation industry , pleasant looking, with good communication skills and pleasing manners, with adept knowledge and experience to handle VIPs & VVIP guests. Maintain the front office ambience and coordinate with internal stake holders for admin related works as and when assigned by the RM from time to time. Hindi speaking will be an added advantage. Immediate joinees preferred. Refex is a Great Place to work certified company located at the prime location of the Chennai city visit www.refex.group to know more details about the company.

Leads and operates Information Technology (IT) discipline for properties and managed offices in scope. Manages a team of IT resources and is accountable for day-to-day hotel and company office IT operations. Provides support to operations leaders for owner relations and negotiations on IT matters. Once handed over from the direct manager, accountable for new opening/acquisition construction oversight, countdown, and live operation. Executes property internet support. Works with direct manager on vendor management and product development for the assigned market. CANDIDATE PROFILE Education and Experience Hotel or Hospitality Management education, awareness of global hospitality technology trends. Experience in assignments at international locations. Back of the house and guest facing operational and technical experience with hospitality management systems. Minimum 3 years in an Associate Supervisory role. OR Bachelor s degree level or equivalent. Minimum 2 years project management experience. Proven negotiation skills. CORE WORK ACTIVITIES General Maintains status documentation (goals, scorecard, LPA tracking, etc) to verify accuracy. Strives to achieve balanced scorecard and goals by leveraging resources and concepts to achieve desired results. Monitors assigned company owned and managed offices to verify IT operations are running effectively. Meets with direct manager to provide updates on IT activities and business plans. Meets with business point of contact of each property (General Manager, Director of Finance, etc) or in-person contact at least once every two months to seek feedback and provide effective updates on IT activities and plans. Produces follow-up report, action plans and information distribution. Assists with the activation of all potential properties within the cluster by building business cases and engaging owners and business partners. People Owns IT vendor relationship for properties in scope. Participates in the Talent Acquisition process according to company procedures. Verifies induction program for new associates or associates transferring to new role is effective. Trains associate(s) to provide backup coverage in the department to cover cluster leader s function during vacation and sick leave. Performs LPA s on a timely basis and allocates sufficient time, research, and effort to verify the process effectively benefits the development of associates. Verifies effective communication, training, and execution of all talent development programs and related initiatives. Develops a personal management style that is intended to bring positive results from Associates. Builds and maintains positive and effective relations with direct team members. Product Strives to remain informed on the most up to date knowledge regarding vendor activities. Notifies direct manager to put resources in place to verify owners have sufficient vendor choices in each market/city. Where assigned, delivers pilot phase early review/completion/recommendation report and relevant documentation. Where assigned, documents technology pilot scope and objectives with business partners. Process Maintains IT inventory for the assigned properties/offices in cluster. Manages cluster IT Agreements for assigned properties. Verifies cluster associates are treated appropriately and in alignment with local operational practices. Verifies the execution and tracking of rollouts on a timely basis. Compiles, seeks approval, monitors, and strives to meet operating budgets; manages expenses using tracking and forecasting tools and engages with the accounting team closely. Verifies resources assigned to IT escalation and tracking processes are effective and meet the service level agreements. Monitors flow of issue management amongst continent support desk, vendors, and cluster organizations to verify effectiveness. Implements cluster best practices and suggests enhancements with the intent to benefit the wider IT community. Implements cluster IT policies and procedures as received by regional IT. Attends IT Education Calls. Verifies planning and accomplishment of technology disaster and contingency plan testing for each property and office. Completes other reasonable duties as requested by leadership. At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

A leading travel and tourism company according to global rankings.To support all offline queries received through agency partners worldwide•Maintaining positive relationship with suppliers & agents Negotiation with the suppliers to get the best rates Required Candidate profile 6+exp in handling B2B agents Exp in using B2B booking tools for land services Good Destination knowledge especially Americas, Europe. Shift : 12Pm To 10Pm Any query:7387026701/ yash@peshr.com

Front office operations i.e. reception, reservations, concierge, & guest services Check-in/check-out processes Accurate billing Guest satisfaction & guest feedback systems Monitor room availability, rate management, and occupancy forecasts Required Candidate profile 4–8 years of front office supervisory experience in a 4-star or higher hotel Proficiency in PMS (e.g., Hotelogix or similar) Strong leadership, communication, and problem-solving skills Perks and benefits Food & Accommodation ProfessionalWork Environment

Walk in interview for 5 Star hotel in Dubai ( Freshers) Interview Date - 26th - 27th June Call Directly on +91-9240234024 (Hot lines number) If Interested to Apply for Work Permit you can Share your Resume and pictures on citaimmigration@gmail.com Restaurant Service Staff (Waiter/Waitress) 1. Qualification Minimum 12th pass 2. Age 20-35 Years 4. Must Have Good communication skills 5. Must have passport Key Responsibilities:- Welcoming guests to the restaurant or dining area. Listening to customers food and drink orders and ensuring accuracy. Delivering food and drink orders to the correct tables in a timely and professional manner. Engaging with guests to ensure they are satisfied with their meals. Coordinating with the kitchen, bartenders, and other team members to ensure smooth service. If Interested to Apply for Work Permit Kindly Share your Resume and pictures on citaimmigration@gmail.com You can Call Directly on +91-9240234024 (Hot lines number) Or Directly walk in On Below Mentioned Address CITA IMMIGRATION Head Office:-Corporate Tower- 2nd Floor, Dwarka Mor Metro Station, Opposite Metro Pillar No 766, New Delhi - 110059 Branch Office:- Building no 36 Second floor Above Domino's Pizza, Near Ahuja Sweets, HUDA Sector 11-12, Panipat ( Haryana)- 132103 Website :www.cita.co.in