780 Hospitality Management Jobs - Page 23

Position Summary: The Executive Assistant is responsible for overseeing the front office operations, ensuring exceptional service delivery to clients and visitors. This role involves managing the front office team, handling complex inquiries, and ensuring smooth day-to-day operations while maintaining high standards of professionalism and efficiency. Key Responsibilities: 1. Team Management: o Supervise and lead the front office team, including receptionists and administrative staff. o Conduct regular training and performance evaluations for team members. o Schedule and delegate tasks to ensure optimal coverage and efficiency. o Work with the team to maintain and develop databases and mailing lists to ensure they are always current and up to date. 2. Customer Service: o Act as the primary point of contact for high-level client interactions and complex inquiries. o Resolve escalated customer complaints and issues promptly and effectively. o Ensure the front office provides a welcoming and professional environment. 3. Operational Efficiency: o Oversee daily front office operations, including check-in/check-out procedures, phone management, and appointment scheduling. o Monitor and manage office supplies inventory and ensure all equipment is in working order. o Implement and refine front office procedures to improve efficiency and service quality. 4. Administrative Support: o Provide administrative support to senior management and other departments as required. o Prepare reports, handle correspondence, and manage documentation related to front office activities. o Take responsibility for the ordering of stationary and office supplies. 5. Quality Assurance: o Maintain high standards of cleanliness and organization in the front office area. o Ensure compliance with company policies and procedures, as well as relevant health and safety regulations. 6. Collaboration: o Work closely with other departments to coordinate activities and address any issues affecting the front office. o Set up and maintain the integrated electronic and paper based filing systems. o Assist in the planning and execution of company events or special functions. o Arranging travel and accommodation. 7. Technology Management: o Oversee the use of front office technology systems, including phone systems, reservation software, and CRM tools. o Troubleshoot technical issues and coordinate with IT support as needed. Qualifications: Education: Bachelors degree in Business Administration, Hospitality Management, or a related field preferred. Experience: Minimum of 5 years of experience in a front office or customer service role, with at least 2 years in a supervisory or senior position. Skills: o Strong leadership and team management abilities. o Excellent interpersonal and communication skills. o High level of organizational and multitasking skills. o Proficiency in office software and technology systems.

The Guest Relations Executive (GRE) serves as the primary point of contact for guests throughout their stay, ensuring a warm welcome, smooth check-in/check-out, and personalized service.

Supervise daily service and team performance Ensure smooth coordination with kitchen and billing Maintain high standards of hygiene and guest service Train, support, and motivate service staff Resolve customer feedback professionally Food allowance

The Food and Beverage (F&B) Manager is responsible for overseeing the daily operations of all food and beverage services within the establishment.

Role Description This is a full-time on-site role located in New Delhi for a Shift Manager/Ludhiana/Gurugram. The Shift Manager will be responsible for managing daily operations, supervising and training staff, ensuring compliance with health and safety regulations, monitoring inventory levels, and ensuring customer satisfaction. Roles & Responsibilities: * Performs duties of the Team Member when necessary Duties And Responsibilities * Maintains inventory * Directs efficient and accurate preparation and sale of products for prompt delivery within established speed of service guidelines * Reviews restaurant results to identify successes and areas for improvement * Ensures that restaurant upholds operational and brand standards * Motivates and directs Team Members to exceed guest expectations with accurate, fast, and friendly service in clean surroundings * Provides coaching and feedback to Team Members to increase the restaurant team's capabilities. Qualifications * Worked in the F&B industry, especially QSR, Bakery, and Coffee Chains. * Excellent communication and interpersonal skills * Ability to work in a fast-paced environment * Strong problem-solving and decision-making skills * Ability to work flexible hours, including evenings and weekends * Bachelor's degree in Hospitality Management or related field is preferred Interested candidates can share their updated resume at careers@bahrihospitality.in along with current/expected CTC.

JOB RESPONSIBILITIES- Facilities Management: Ensure the maintenance and upkeep of the office premises, including managing repairs, renovations, and space planning. Oversee the maintenance all facilities, including aliens space station, aliens hub& Private villa Oversee the security of the premises, including the management of security personnel and systems. Manage office utilities and services to ensure seamless operations. Ensure regular maintenance of electrical systems, bill collection and other facilities Housekeeping & Hospitality Management: Manage housekeeping staff to ensure cleanliness and hygiene across the premises. Supervise and ensure that washrooms are maintained to high standards of cleanliness and hygiene. Ensure high standards of hospitality for visitors and guests. Coordinate meeting rooms, guest accommodations, and other hospitality arrangements. Vendor & Inventory Management: Identify and negotiate with vendors for office supplies, equipment, and services. Develop and maintain relationships with external suppliers and service providers. Maintain an accurate inventory of office supplies and equipment. Ensure timely procurement and distribution of supplies. Monitor usage and implement cost-effective inventory control measures. Event & Travel Management: Plan and execute internal and external events, including meetings, conferences, and corporate gatherings. Coordinate logistics, including venue booking, catering, transportation, and accommodation. Ensure events are conducted within the budget and meet organizational standards. Arrange travel itineraries, accommodations, and transportation for employees and guests. Manage travel budgets and negotiate with travel agencies and service providers. Fleet & Driver Management: o Oversee the management of company vehicles, including maintenance, insurance, and registration. o Coordinate the schedules and duties of company drivers. o Ensure vehicles are utilized efficiently and comply with safety standards. Cafeteria and Pantry Management: o Oversee the operations of the company cafeteria and pantry. o Ensure the availability of quality food and beverages for employees. o Manage contracts with food service providers. Security Management: o Oversee security operations to ensure the safety and security of the premises. o Manage relationships with security service providers and coordinate with them for any security needs. o Arrange travel itineraries, accommodations, and transportation for employees and guests. Resident Support Services o Act as the primary point of contact for residents to address their concerns, requests, and inquiries. o Ensure the timely resolution of maintenance issues raised by residents.

What this job involves You will manage all the activities related to housekeeping, pest control, facade cleaning, and horticulture. You need to actively understand and help resolve all client concerns related to Soft Services using your domain expertise. Your day to day activities will involve: Managing cleaning services, focussing on common areas; using knowledge of the methods and practices in janitorial operations including details on cleaning chemicals, usage of consumables, maintenance & repair of equipment, waste management and hygiene & sanitation standards. Taking daily rounds of the premises to identify various cleaning needs in the building and ensuring the same is rectified with support from other team members. Creating work plans/schedules, inspecting, and assigning cleaning / maintenance work to subordinate teams. Briefing and De-briefing all staff regarding their duties, designated areas of work and special instructions if any during the start and end of shift. Establishing and implementing operational standards and procedures for the departments supervised. Maintaining required records of budget and other information. Maintain inventory stock to ensure that supplies and equipment are available in adequate amount. Order new equipment, supplies, or furnishings as and when required. Preparing reports like DMR, MMR, QBR (quarterly business review ) and other related reports at site. Performing tasks, such as estimating costs and preparing / managing budgets. Planning & making arrangements for change in beautification of certain areas every quarterly and for festivals & events as and when. Managing landscaping and gardening. Managing vendor personnel for assigned units (vendor contracts, compliance, attendance etc). Responsible for maintaining discipline at site with proper attire and etiquette in the staff supervised Ensuring that employees growth by engaging them in periodic trainings and skill enhancement are conducted. Supporting employee relations issues & statutory compliances. Developing/reviewing/improving SOPs /processes/programs. Preparing and implementing various checklists, at the frequency instructed in the client/SME suggested formats. Ensuring that janitor closets and storage areas are always maintained in a neat and orderly manner. Qualifications You need to have a Degree / Diploma in housekeeping/hospitality, with minimum 5-7 years of work experience. Good communication skills (English - oral/written) would be must. Other qualifications that will earn you brownie points will include Knowledge in functional area of soft services Adequate software exposure like MS office etc.

Must have experience into Hotel Industry Must have good communication skills with good personality Must be having good exposure into customer service CSAT

Roles and Responsibilities Teach students various subjects such as Food Production, Front Office Management, Housekeeping Management, and Hospitality Management. Develop lesson plans and assessments to ensure student understanding of hotel operations. Conduct practical sessions in food production, beverage service, and housekeeping management. Maintain a clean and organized learning environment for students. Provide guidance and support to students throughout their academic journey.

Job Summary: The Duty Manager will oversee daily operations at PVR INOX, ensuring exceptional guest experiences and efficient staff performance. This role requires strong leadership, excellent communication skills, and the ability to resolve issues promptly. The Duty Manager will work collaboratively with all departments to uphold PVR INOXs commitment to quality. Key Responsibilities: Operational Oversight: Supervise daily operations, ensuring smooth functioning across all departments, including guest services, technical operations, and concessions. Staff Management: Lead and motivate team members, conducting training sessions, performance evaluations, and fostering a positive work environment. Guest Relations: Address guest inquiries and concerns promptly, ensuring a high level of customer satisfaction. Implement feedback to enhance the guest experience. Crisis Management: Act as the first point of contact for any emergencies or operational issues, responding swiftly to resolve problems and ensure safety protocols are followed. Event Coordination: Collaborate with the management team to plan and execute special events and promotions, ensuring seamless operations during high-traffic periods. Financial Oversight: Assist in managing budgets, monitoring expenses, and ensuring that financial transactions are accurately processed. Compliance: Ensure all operations comply with health and safety regulations, as well as company policies and procedures. Qualifications: Education: Bachelors degree in Hospitality Management, Business Administration, or a related field preferred. Experience: Minimum of 2-4 years of experience in a managerial or supervisory role within the hospitality or entertainment industry. Leadership Skills: Proven ability to lead a team effectively, with excellent interpersonal and communication skills. Problem-Solving: Strong decision-making abilities and the capacity to remain calm under pressure. Customer Focus: Passion for providing outstanding service and creating memorable experiences for guests. Flexibility: Availability to work evenings, weekends, and holidays as required. Why Join Us: Competitive salary and comprehensive benefits package. Opportunities for career growth and advancement within a leading cinema brand. A dynamic and supportive work environment that values teamwork and innovation. The chance to be part of a passionate team dedicated to delivering exceptional movie experiences. If you are a motivated leader with a passion for customer service and operational excellence, we invite you to apply and become a part of the PVR INOX family!

Responsibilities: Ensure guest satisfaction through problem solving & communication. Collaborate with departments on operational improvements. Oversee front desk operations & staff management.

Responsibilities: * Manage staff scheduling & training * Ensure guest satisfaction through service excellence * Oversee restaurant operations & finances * Collaborate with marketing team on promotions & events Health insurance Annual bonus Food allowance

Job Summary The Housekeeping Assistant Manager is responsible for overseeing housekeeping operations within the assigned hospital floors/units. This role ensures that all areas are clean, hygienic, and well-maintained, contributing to patient safety and comfort in a professional healthcare environment. Key Responsibilities • Allocate duties to supervisors and cross-verify task completion • Conduct grooming briefings with supervisors • Conduct regular rounds and ensure readiness of vacant rooms for admissions • Monitor and prevent unnecessary use of electrical equipment (lights, fans, ACs, geysers) • Supervise cleaning of floors, toilets, and coolers as per the schedule • Coordinate with sister in-charges and PR staff of respective floors • Ensure weekly cleaning of emergency staircases • Inspect and ensure cleaning of terrace staircases, lift rooms, and terrace areas • Ensure critical ward cleaning follows hospital protocol • Monitor curtain laundry activities • Oversee cleaning of exhaust fans, wall-mounted and ceiling fans • Manage supervisor leave records • Collect patient feedback and suggestions during rounds • Inspect tap leakages and ensure timely repair • Report important observations to the Manager • Participate in daily departmental meeting Required Skills and Competencies • Strong leadership and supervisory skills • Good communication and interpersonal skills • Practical knowledge of cleaning procedures, safety measures, and hospital hygiene standards Job Specifications Education: Diploma in Hospital Management or Bachelor's degree in Hospital Management (BHM) Experience: 8 to 9 years in hospital or healthcare housekeeping operations

Front Desk / Center Manager Job Description Designation: Front Desk / Center Manager Department: Operations Experience : Min. 3 years in Hospitality Sector, preferable with a 5 Star Hotel / Restaurant Job Role : 1. The person would be single point of contact for all the clients and their relative problems and queries, Therefore he/she will be: 2. Defining and implementing front desk objectives and procedures. 3. Tending to guests' complaints and questions and providing exceptional customer service. 4. Ensuring that the front desk and reception area is kept clean and organised. 5. Supervising staff and all front desk activities including bookings, appointments, phone calls, and emails. 6. Performing administrative duties such as filing and updating records, among others, as needed. 7. Handle the walk-in as well as telephonic enquiries and queries, and maintain a record of the visitors. 8. Supervise and administer the Supervisor, and keep a check on the housekeeping staff and office boys. 9. Handling the clients visiting the space and maintaining the visitor's list. Send your resume at rishika.tiwari@altfspaces.com

Position Purpose : To learn how to assist the restaurant manager manage the operations, staff and business results of a single Outlet. Principal Accountabilities : In addition to following Company's policies and procedures, the manager trainee is expected to learn how to supervise people and manage the restaurant during designated time periods to achieve the following results: Total Customer Satisfaction-Each customers visit to the restaurant meets or exceeds the customers expectations of quality, service, cleanliness and value. Sales Growth-Total customer satisfaction resulting in comparable sales and transaction count growth. Motivated and Productive staff-A full staff of people who can meet or exceed each customers expectations. Self-development-Personal growth is achieved by improving skills to better meet or exceed each customers expectations. Recommends/Approves leaves of Crew members, Utility Operators, REs and other employees in consultation with the Restaurant Manager.

Role & responsibilities Overseeing Day-to-Day Operations: Managing the mall's staff, including maintenance, security, housekeeping, and customer service. Financial Management: Monitoring and controlling operating expenses, developing and maintaining budgets, and ensuring compliance with financial policies. Tenant Relations: Building and maintaining relationships with tenants, vendors, and contractors. Marketing and Promotion: Developing and implementing marketing strategies to attract shoppers and prospective tenants. Ensuring Safety and Security: Overseeing security measures, ensuring compliance with safety regulations, and addressing any safety issues. Customer Service: Handling customer complaints, providing assistance, and ensuring a positive customer experience. Negotiating Contracts: Negotiating lease agreements, service contracts, and other contracts with tenants and vendors. Compliance and Regulation: Ensuring the mall complies with all applicable laws, regulations, and policies. Team Leadership: Motivating and leading a diverse team of mall employees, fostering a positive and collaborative work environment. Data Analysis and Reporting: Monitoring and analyzing key performance indicators (KPIs) to identify areas for improvement and track the mall's performance Preferred candidate profile Experience In Mall Management.

Expedia is travel process hiring UG with 6 months of experience Paying 30k ctc + 60 k fixed retention bonus For more info Call Megha 9711652040 Srishti -8745821300 Kenneth -8826889016

Role & responsibilities This is a full-time on-site role for a Shift Manager located in Mumbai Area. The Shift Manager will be responsible for overseeing daily operations, managing staff, ensuring customer satisfaction, and maintaining quality control. They will manage inventory, coordinate with vendors, and uphold regulatory compliance. Additionally, the Shift Manager will handle staff scheduling, training, and performance evaluations to ensure smooth operation of the store. Preferred candidate profile Strong leadership and team management skills Excellent customer service abilities Ability to manage inventory and vendor coordination High attention to detail and quality control Knowledge of regulatory compliance in the food industry Effective communication and interpersonal skills Prior experience in the QSR or F&B industry is a plus Ability to work in a fast-paced environment Bachelor's degree in Hospitality Management or related field is preferred

Job brief Responsibilities Welcoming guests in a friendly and professional way Attend to Guests and answer their inquiries Provide information about Project , amenities, area and other to promote services Anticipate guest needs and build rapport with customers Offer assistance with certain tasks like follow up with Customers who visited oR are interested in the Project. Address customer complaints and escalate to Guest Relations Manager when needed Record information in the logbook daily. Requirements and skills Proven experience as a Guest Relations Officer Familiarity with hospitality industry standards Proficiency in English; knowledge of local languages is a plus Computer literacy A customer-oriented and professional attitude An outgoing personality Outstanding communication abilities Any Diploma or Graduate. Hospitality Management is preferred 1 male , 2 female each, sunday not off. Weekly One day off. Handle guest feedback, concerns, and complaints in a courteous and efficient manner.

Urgently Hiring for our outlets in Pune, Mumbai, Nashik & Alibaug Positions: 1.Hospitality Manager 2.Cooks (Commi 1,2,3) 3.Servers 4.Housekeepers Salary Range: 20,000-25000 pm Both freshers & experience holders from any stream may apply. Food allowance

Role & responsibilities Manage all F&B and day-to-day operations within budgeted guidelines and to the highest standards Preserve excellent levels of internal and external customer service Design exceptional menus, purchase goods and continuously make necessary improvements Identify customers needs and respond proactively to all of their concerns Lead F&B team by attracting, recruiting, training and appraising talented personnel Establish targets, KPIs, schedules, policies and procedures Provide a two way communication and nurture an ownership environment with emphasis in motivation and teamwork Comply with all health and safety regulations Report on management regarding sales results and productivity

Will be responsible to oversee and coordinate the daily operational activities of the hospital to ensure smooth functioning across all departments. Candidates have hospital experience are preferred.

Required skills and qualifications 5+ years of experience in hospitality management, particularly in upscale hotels, resorts,similar establishments. Must be willing to travel. Male Candidate preferred. Further information Contact : 89891 33777 Travel allowance

Overall Role This position is in its nature proactive and focused on the detail, to ensure workplace services are delivered to an agreed consistent standard to enable Occupant and Guest Experience based on requirements works every time, while maintaining safe working practices throughout all we do. The role actively ensures the day to day service delivery by the Workplace team and vendor partners, ensuring compliance to SOPs and SLAs. Importantly alignment must prevail with the Workplace Experience team to ensure service delivery to the ultimate target of creating Customer Delight, with agility of mind, and so service provision, to maintain this alignment. Transforming to the Workplace Team of the future Commitment to deliver the best level of service every time through obsessive level of attention detail Ensures resets back to agreed format, including owning Clear Deck policy / Lost property process enactment and associated reporting to Workplace Experience team to allow for onward sharing with LOBs Operations Management Functional operational control to deliver excellence every time Implement service tasks, procedures and policies and measure performance Implement and manage the change control process Resolve user's complaints and concerns with solutions and follow up Be able to resolve problems or improve operations Implementation of service task, procedures and policies Prepare risk assessments for self-delivery Assist with critical out-of-hours issues & participate as a key team member in responses to emergency situations Report building incident following with set escalation channels with measures and solutions Ensure service deliverables meet SLAs and KPIs Work with all related parties on timely delivery of all services Ensuring up to date information on Clients Property Services SharePoint When necessary raise risks to Workplace Experience Site Lead for further investigation Continuous Improvement implementation Cost saving mind-set that drives value for service as every level Conduct data analysis report when necessary Support with critical out-of-hours issues & participate as a key team member in responses to emergency situations Daily review of feedback ( DSAT ) & connecting with the employee for its closure until satisfaction Collecting Anecdote feedback from the employees using services of transport to have real time feedback on ground Weekly analysis of POY ( Qualtrics ) to see the trend and work upon required training & modification Coordinating End to End movement of VIP coming to the building including the follow-up on the transporation status Sound like you To apply you need to have: Ideal Experience Excellent verbal and written communication skills A minimum of 1 year in the facility management industry/hospitality industry/transport industry Other Personal Characteristics Detail focused and proactive in nature Self-motivated Exhibits honesty & trustworthiness Open to new ideas & willing to challenge status quo

Role & responsibilities 1. To represent the Program and the organization at the hotel. 2. Manage a small Club Ambassador team and provide leadership and guidance to them 3. Responsible for enrolments of walk in and other customers into the Membership. 4.Collection of data from the hotels of potential Members and a possible reach out to them for enrolment. 5.Engagement with Members walking into the hotels to build a relationship. 6.Coordination with the hotel teams for reservation and other requests and responding back to the customers. 7. Understanding Program performances and always presenting that in an articulate manner to the hotel teams to build the value of the Program and the company with those stakeholders. 8. Ensuring confidentiality of all company information is always maintained. Preferred candidate profile 1. Candidates between 25 and 35 years of age with a minimum graduation and one- year experience. 2. Excellent social and verbal communication skills in English. 3.Self-motivated, smart, confident with excellent presentation skills. 4. Luxury retail stores, hotels, aviation, banquets, travel sales experience with direct in person contact with the customers would be an added advantage. 5.Willing to work on roasters including weekend