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2.0 - 7.0 years
25 - 30 Lacs
Mumbai
Work from Office
You will be responsible for the efficient running of the department in line with Hyatt International's Corporate Strategies and brand standards, whilst meeting employee, guest and owner expectations. The Director of Events is responsible to ensure the smooth and efficient of the Events department, covering both the catering sales as well as convention services functions of the hotel. Qualifications Ideally with a university degree or diploma in Hospitality or Tourism management Minimum 2 years work experience as Director of Catering, Catering Manager or Convention Services Manager Good operational, administrative and interpersonal skills are a must
Posted 1 month ago
2.0 - 7.0 years
20 - 25 Lacs
Mumbai
Work from Office
You will be responsible for the efficient running of the division in line with Hyatt International's Corporate Strategies and brand standards, whilst meeting employee, guest and owner expectations. The Assistant Director of Rooms is responsible to ensure the smooth and efficient running of all operational aspects of the Rooms Division and to ensure that the various departments are run according to the standards set for the brand in general and the hotel specifically. Qualifications Ideally with a university degree or diploma in Hospitality or Tourism management. Minimum 1 year work experience as Assistant Director of Rooms or 2 Years of experience as Front Office Manager in larger operations. Good problem solving, administrative and interpersonal skills are a must. Indian Nationals only will be eligible to apply for the position.
Posted 1 month ago
2.0 - 7.0 years
20 - 25 Lacs
Gurugram
Work from Office
You will be responsible for the efficient running of the department in line with Hyatt International's Corporate Strategies and brand standards, whilst meeting employee, guest and owner expectations Qualifications Ideally with a university degree or diploma in Hospitality or Tourism management. Minimum 2 years work experience as Director of Catering, Catering Manager or Convention Services Manager. Good operational, administrative and interpersonal skills are a must.
Posted 1 month ago
7.0 - 10.0 years
2 - 4 Lacs
Mumbai, Lower Parel
Work from Office
Position Summary: The Executive Assistant is responsible for overseeing the front office operations, ensuring exceptional service delivery to clients and visitors. This role involves managing the front office team, handling complex inquiries, and ensuring smooth day-to-day operations while maintaining high standards of professionalism and efficiency. Key Responsibilities: 1. Team Management: o Supervise and lead the front office team, including receptionists and administrative staff. o Conduct regular training and performance evaluations for team members. o Schedule and delegate tasks to ensure optimal coverage and efficiency. o Work with the team to maintain and develop databases and mailing lists to ensure they are always current and up to date. 2. Customer Service: o Act as the primary point of contact for high-level client interactions and complex inquiries. o Resolve escalated customer complaints and issues promptly and effectively. o Ensure the front office provides a welcoming and professional environment. 3. Operational Efficiency: o Oversee daily front office operations, including check-in/check-out procedures, phone management, and appointment scheduling. o Monitor and manage office supplies inventory and ensure all equipment is in working order. o Implement and refine front office procedures to improve efficiency and service quality. 4. Administrative Support: o Provide administrative support to senior management and other departments as required. o Prepare reports, handle correspondence, and manage documentation related to front office activities. o Take responsibility for the ordering of stationary and office supplies. 5. Quality Assurance: o Maintain high standards of cleanliness and organization in the front office area. o Ensure compliance with company policies and procedures, as well as relevant health and safety regulations. 6. Collaboration: o Work closely with other departments to coordinate activities and address any issues affecting the front office. o Set up and maintain the integrated electronic and paper based filing systems. o Assist in the planning and execution of company events or special functions. o Arranging travel and accommodation. 7. Technology Management: o Oversee the use of front office technology systems, including phone systems, reservation software, and CRM tools. o Troubleshoot technical issues and coordinate with IT support as needed. Qualifications: Education: Bachelors degree in Business Administration, Hospitality Management, or a related field preferred. Experience: Minimum of 5 years of experience in a front office or customer service role, with at least 2 years in a supervisory or senior position. Skills: o Strong leadership and team management abilities. o Excellent interpersonal and communication skills. o High level of organizational and multitasking skills. o Proficiency in office software and technology systems.
Posted 1 month ago
3.0 - 4.0 years
3 - 6 Lacs
Ahmedabad
Work from Office
Job Description Roles and Responsibilities: Identifies new reservations sales business to achieve personal and property revenue goals. Understands the overall market, including competitors strengths and weaknesses, economic trends, supply and demand etc. and knows how to sell against them. Closes the best opportunities for the property based on market conditions and property needs. Monitors same day selling procedures to maximize room revenue and control property occupancy. Gains understanding of the property’s primary target customer and service expectations; serves the customer by understanding their business, business issues and concerns, to offer better business solution. Responds to incoming reservations sales opportunities for the property that are outside parameters of the . Uses negotiating skills and creative selling abilities to close on business and negotiate contracts. Uses sales resources and administrative/support staff effectively. Assists in monitoring group reservation forecast data. Executes and supports the operational aspects of business booked (e.g., generating proposal, writing contract, customer correspondence). Coordinates with clients to process rooming lists for groups Assists with monitoring accuracy of reservation sales orders within tracking systems. Tracks no-show reservations and processes charges as needed. Checks daily arrivals to ensure all necessary billing instructions are applied to reservations. Manages wait list and prioritizes order of wait list contacts to be made. Serves the customer by understanding their needs and recommending the appropriate features and services that best meet their needs and exceed their expectations, while building a relationship and loyalty to the company. Handles guest complaints and disputes following the instant pacification procedures. Develops, implements, and maintains a departmental orientation program for employees to receive the appropriate new hire training to successfully perform their job. Desired Candidate Profile: Possess a degree in Tourism/Hospitality Management Possess at least 3-4 years relevant hospitality experience in reservation department. Good communication and interpersonal skills (mandatory) Perks and Benefits: 5 day working week (rotational week offs) yearly appraisals & festive bonus.
Posted 1 month ago
3.0 - 8.0 years
1 - 5 Lacs
Pune
Work from Office
Responsible for producing and presenting food items to meet customer and client expectations and Sodexo India standards as well as maintain and continuously improve the efficiency and profitability of the operation Ensure that safety and hygiene policy is strictly followed at the site Control the quantity and quality of the ingredients and ensure that all itemsare received as per the laid down specifications; responsible for training the receiving area staff on ingredient quality Responsible for maintaining record of all hygiene related procedures, initiatives and incidents Responsible for co-ordination with the QMHSE and HFS teams to implement the policy and processEnsure that all incidents pertaining to QMHSE and HFS are reported to the concerned teams on timeOperational ownership of all the QMHSE and HFS processesTimely communication of all possible on site hazards to the concerned departmen Key Responsibilities Food OperationEnsure that all the service deliveries are carried out as per the terms and conditions agreed upon with the client Manage the menu recipes rotation for breakfast, lunch, snacks, dinner and special eventsInitiate development of new menus, upgrade old menus and special event Menus Taste the food before service begins Develop new ideas for promotions, festivals and other special events Plan the pre-preparation area to ensure that the items are processed according to the recipesConsistently maintain standards of quality, cost, presentation, and flavor of foodsOrganic Growth and Profitability Ensure organic growth of sales and sites by developing and promoting service excellence, retail offers and value added offersSustain and build site profitability through timely analysis of reports and Provide solutions to counter any discrepancies Cash and Debtors Management Responsible for accurate control, handover and deposition of cash; maintain accurately all the specified cash control documentsEnsure that all the invoices are raised and delivered to the client as per SchedulePeople Management and Training Manage the on-site team including cooks, MPWs, stewards, cashiers, Stores assistants etc Ensure that all the HR processes and staff welfare activities areimplemented and carried outCommunication and Client Retention Stay in close communication with the client for all issues regarding services, additional business, new initiatives and hygiene and prepare documents of the sameEnsure 100% client retentionWastage Control and Cost ManagementMaintain a record of the daily leftovers; plan and prepare the production based on this data Minimise wastage and able to recycle excess ingredients for other dishes in accordance with the highest hygiene standardsLegal Compliances Co-ordinate with the HR, QMHSE and Legal departments to ensure that all the legal compliances are met with and a copy of the same is maintained Systems Implementation and Process ManagementEnsure that all the systems and processes are implemented and followed as per the company policy Ensure that all the work processes are documented and displayedProcurement and Inventory Management Responsible for monitoring the daily raw material indent Qualification: Should be IHM pass out with 3+ yrs of work experience Strong in business acumenCommitment to qualityStrong financial and budgeting skillsSound written and verbal communication Well-groomed and able to represent Sodexo in a professional mannerShould have strong interpersonal skills be very Customer focused
Posted 1 month ago
2.0 - 7.0 years
11 - 15 Lacs
Hyderabad
Work from Office
We are looking for our future leaders! The Corporate Leadership Training Program is designed for graduates with potential to become an integral member of our leadership team. It is individually customized to provide them the additional development needed to progress rapidly within our company. Program Overview The 15 months program will be customized to your own development needs, previous work experience and career objectives. What we offer: I ndividually customized personal learning plan Intensive training in agreed area of specialization Exposure in various departments by rotations Team leading tasks and management project assignments Sharing, advice, and feedback from your Coaches and Mentor Opportunity to participate in variety of Leadership programs Participation in hotel's Hyatt Thrive Corporate Responsibility programs and initiatives Qualifications Education: Bachelors degree in hospitality major or related field Language Skills: A good working knowledge of English Language Experience: Relevant internship and work experience in hotel operations is an advantage Assignment: Eligibility to work at the same hotel upon graduation subject to local labour legislations
Posted 1 month ago
2.0 - 7.0 years
2 - 5 Lacs
Chandigarh
Work from Office
You will be responsible to assist with the efficient running of the department in line with Hyatt International's Corporate Strategies and brand standards, whilst meeting employee, guest and owner expectations. The Guest Service Manager is responsible To assist the Front Office / Assistant Front Office Manager in managing the guest service department as a successful independent profit center, ensuring maximum guest satisfaction, through planning, organizing, directing and controlling the Concierge operation and administration. Qualifications Ideally with a relevant degree or diploma in Hospitality or Tourism management. Minimum 2 years work experience as Assistant Manager - Concierge or Guest Service Manager. Should be a holder of the 'Clefs d'Or'. Good problem solving, organisational and interpersonal skills are a must.
Posted 1 month ago
2.0 - 7.0 years
1 - 5 Lacs
Chandigarh
Work from Office
You will be responsible to assist with the efficient running of the department in line with Hyatt International's Corporate Strategies and brand standards, whilst meeting employee, guest and owner expectations. The Chef Concierge is responsible to assist the Front Office / Assistant Front Office Manager in managing the guest service department as a successful independent profit center, ensuring maximum guest satisfaction, through planning, organizing, directing and controlling the Concierge operation and administration. Qualifications Ideally with a relevant degree or diploma in Hospitality or Tourism management. Minimum 2 years work experience as Assistant Manager - Concierge or Guest Service Manager. Should be a holder of the 'Clefs d'Or'. Good problem solving, organisational and interpersonal skills are a must.
Posted 1 month ago
2.0 - 7.0 years
3 - 4 Lacs
Kochi
Work from Office
You will be responsible to assist with the efficient running of the department in line with Hyatt International's Corporate Strategies and brand standards, whilst meeting employee, guest and owner expectations. The Assistant Manager - Outlet is responsible to assist the Outlet Manager in managing the assigned outlet as a successful independent profit centre, in line with the outlets operating concept and Hyatt International standards, ensuring maximum guest satisfaction while operating within budget, helping to ensure the financial success of the outlet. Qualifications Ideally with a relevant degree, apprenticeship or diploma in Hospitality or restaurant management. Minimum 2 years work experience as Assistant Outlet Manager or Team Leader/Captain in a hotel or large restaurant with good standards.
Posted 1 month ago
2.0 - 7.0 years
3 - 4 Lacs
Thiruvananthapuram
Work from Office
You will be responsible to assist with the efficient running of the department in line with Hyatt International's Corporate Strategies and brand standards, whilst meeting employee, guest and owner expectations. The Team Leader - Laundry is responsible to assist the Laundry Manager in ensuring the smooth operation of the laundry department in Rooms Division, which includes the area of laundry, dry cleaning and the uniform room. Qualifications Ideally with a diploma in Hospitality or Tourism management. Minimum 2 years work experience as Laundry Team Leader in larger operation. Good problem solving, administrative and interpersonal skills are a must.
Posted 1 month ago
2.0 - 7.0 years
4 - 9 Lacs
Jaipur
Work from Office
You will be responsible to assist with the efficient running of the department in line with Hyatt International's Corporate Strategies and brand standards, whilst meeting employee, guest and owner expectations. The Events Executive is responsible to maximize sales and achieve pre-determined targets, working closely with Rooms, Food and Beverage and other revenue-generating departments. Qualifications Ideally with a relevant degree or diploma in Hospitality or Tourism management. Minimum 2 years' work experience as Events Executive or Assistant Manager in hotel operations. Good problem solving, administrative and interpersonal skills are a must.
Posted 1 month ago
2.0 - 7.0 years
3 - 4 Lacs
Chandigarh
Work from Office
You will be responsible to assist with the efficient running of the department in line with Hyatt International's Corporate Strategies and brand standards, whilst meeting employee, guest and owner expectations. The Assistant Manager - Laundry is responsible to assist the Laundry Manager in ensuring the smooth operation of the laundry department in Rooms Division, which includes the area of laundry, dry cleaning and the uniform room. Qualifications Ideally with a diploma in Hospitality or Tourism management. Minimum 2 years' work experience as Asst. Laundry Manager or Laundry Team leader in larger operation. Good problem solving, administrative and interpersonal skills are a must.
Posted 1 month ago
2.0 - 7.0 years
4 - 9 Lacs
Gurugram
Work from Office
You will be responsible to assist with the efficient running of the department in line with Hyatt International's Corporate Strategies and brand standards, whilst meeting employee, guest and owner expectations. The Sales Executive is responsible to maximise sales and achieve pre-determined targets, working closely with Rooms, Food and Beverage and other revenue-generating departments Qualifications Ideally with a relevant degree or diploma in Hospitality or Tourism management. Minimum 2 years work experience as Sales Executive or Assistant Manager in hotel operations. Good problem solving, administrative and interpersonal skills are a must.
Posted 1 month ago
2.0 - 7.0 years
2 - 5 Lacs
Jaipur
Work from Office
You will be responsible to assist with the efficient running of the department in line with Hyatt International's Corporate Strategies and brand standards, whilst meeting employee, guest and owner expectations. The Team Leader- Camp Hyatt is responsible to assist in the smooth and efficient running of the kids club within the Rooms Division, covering the social activities and guest services of guests' children. Qualifications Ideally with a relevant degree or diploma in Hospitality or Tourism management. Minimum 2 years work experience hotel operations. Good problem solving, administrative and interpersonal skills are a must.
Posted 1 month ago
2.0 - 7.0 years
2 - 6 Lacs
Kolkata
Work from Office
You will be responsible for the efficient running of the Laundry department in line with Hyatt International's Corporate Strategies and brand standards, whilst meeting employee, guest and owner expectations. The Laundry Manager is responsible to ensure the smooth operation of the laundry department in Rooms Division, which includes the area of laundry, dry cleaning and the uniform room. Qualifications Ideally with a diploma in Hospitality or Tourism management. Minimum 2 years work experience as Laundry Manager or Assistant Laundry Manager in larger operation. Good problem solving, administrative and interpersonal skills are a must.
Posted 1 month ago
2.0 - 7.0 years
20 - 25 Lacs
Jaipur
Work from Office
You will be responsible for the efficient running of the division in line with Hyatt International's Corporate Strategies and brand standards, whilst meeting employee, guest and owner expectations. The Director of Events is responsible to ensure the smooth and efficient of the Events department, covering both the catering sales as well as convention services functions of the hotel. Qualifications Ideally with a university degree or diploma in Hospitality or Tourism management. Minimum 2 years work experience as Director of Catering or Convention Services in large operation. Good operational, administrative and interpersonal skills are a must.
Posted 1 month ago
2.0 - 7.0 years
4 - 9 Lacs
Pune
Work from Office
You will be responsible to assist with the efficient running of the department in line with Hyatt International's Corporate Strategies and brand standards, whilst meeting employee, guest and owner expectations. Maximise sales and achieve pre-determined targets, working closely with Rooms, Food and Beverage and other revenue-generating departments Qualifications Ideally with a relevant degree or diploma in Hospitality or Tourism management. Minimum 2 years work experience as Sales Executive or Assistant Manager in hotel operations. Good problem solving, administrative and interpersonal skills are a must.
Posted 1 month ago
2.0 - 7.0 years
2 - 3 Lacs
Pune
Work from Office
You will be responsible to assist with the efficient running of the department in line with Hyatt International's Corporate Strategies and brand standards, whilst meeting employee, guest and owner expectations. Qualifications Ideally with a relevant degree or diploma in Hospitality or Tourism management. Minimum 2 years work experience as Events Sales Coordinator/Executive in hotel operations. Good problem solving, administrative and interpersonal skills are a must.
Posted 1 month ago
2.0 - 7.0 years
2 - 5 Lacs
Kochi
Work from Office
You will be responsible to assist with the efficient running of the department in line with Hyatt International's Corporate Strategies and brand standards, whilst meeting employee, guest and owner expectations. The Team Leader - Housekeeping is responsible to assist to manage all functions related to the cleanliness of the hotels guest rooms and floors Qualifications Ideally with a relevant degree or diploma in Hospitality or Tourism management. Minimum 2 years work experience hotel operations. Good problem solving, administrative and interpersonal skills are a must.
Posted 1 month ago
2.0 - 7.0 years
1 - 4 Lacs
Kochi
Work from Office
You will be responsible to assist with the efficient running of the department in line with Hyatt International's Corporate Strategies and brand standards, whilst meeting employee, guest and owner expectations. The Team Leader - Recreation is responsible to assist in the smooth and efficient running of the Recreation Department within the Health Club Department QualificationsIdeally with a relevant degree or diploma in Hospitality or Tourism management. Minimum 2 years work experience hotel operations. Good problem solving, administrative and interpersonal skills are a must.
Posted 1 month ago
2.0 - 7.0 years
2 - 3 Lacs
Hyderabad
Work from Office
You will be responsible to provide an excellent and consistent level of service to your customers The Housekeeping Attendant is responsible to conduct cleaning duties in the assigned Place of Work, and provide a courteous, professional, efficient and flexible service to our customers QualificationsIdeally with a relevant diploma or professional certification in Hospitality or Tourism management Minimum 2 years work experience in hotel operations Good customer service, communications and interpersonal skills are a must
Posted 1 month ago
2.0 - 7.0 years
2 - 3 Lacs
Thiruvananthapuram
Work from Office
You will be responsible to provide an excellent and consistent level of service to your customers. The Housekeeping Attendant is responsible to conduct cleaning duties in the assigned Place of Work, and provide a courteous, professional, efficient and flexible service to our customers. QualificationsIdeally with a relevant diploma or professional certification in Hospitality or Tourism management. Minimum 2 years work experience in hotel operations. Good customer service, communications and interpersonal skills are a must.
Posted 1 month ago
2.0 - 7.0 years
2 - 3 Lacs
Jaipur
Work from Office
You will be responsible to provide an excellent and consistent level of service to your customers. The Housekeeping Attendant is responsible to conduct cleaning duties in the assigned Place of Work, and provide a courteous, professional, efficient and flexible service to our customers. Qualifications Ideally with a relevant diploma or professional certification in Hospitality or Tourism management. Minimum 2 years work experience in hotel operations. Good customer service, communications and interpersonal skills are a must.
Posted 1 month ago
2.0 - 7.0 years
2 - 3 Lacs
Gurugram
Work from Office
You will be responsible to provide an excellent and consistent level of service to your customers. The Housekeeping Attendant is responsible to conduct cleaning duties in the assigned Place of Work, and provide a courteous, professional, efficient and flexible service to our customers. Qualifications Ideally with a relevant diploma or professional certification in Hospitality or Tourism management. Minimum 2 years work experience in hotel operations. Good customer service, communications and interpersonal skills are a must.
Posted 1 month ago
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