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6.0 - 11.0 years
6 - 10 Lacs
Ahmedabad
Work from Office
Job Description: Oversee, maintain, and inspect all designated buildings and properties Coordinate ongoing maintenance and inspections to comply with all relevant laws, codes, and company policies Select tenants through interviews and background checks Collect rent, pay invoices, and analysis operating statements Prepare the annual budget and report on financial performance regularly Manage on-site staff, and vendor and contractor relationships Address tenant complaints, violations, and problems Prepare and maintain all records, correspondence, and files Establish and maintain relationships with tenants Perform regular site visits, monitoring all on-going maintenance/construction projects performed by external contractors, including current required insurance certificates s Manage daily property requirements and maintain long-range capital improvements planning through regular inspections of property for damage, contractor effectiveness, and areas of improvement Work cooperatively with vendors and contractors, with tenant coordination, to expedite the completion of work, and prepare the team to respond in emergency and crisis situations Manage and plan property operating budgets, controlling property income and expenses, and complete required reports including weekly, monthly, quarterly leasing, variance, and capital reporting Supervise, educate and train properties personnel. Candidate from Hospitality Background is preferred. Should be very good in communication and should be fluent in English, Hindi, Gujarati.
Posted 2 months ago
5.0 - 10.0 years
4 - 7 Lacs
Pune
Work from Office
looking for experienced Restaurant Manager with a passion for hospitality, team leadership, and customer service excellence. strong operational background and the ability to manage a fast-paced restaurant environment efficiently. Contact---7448010777 Required Candidate profile Must be guest service focused and team player Minimum 12th Pass
Posted 2 months ago
4.0 - 8.0 years
4 - 8 Lacs
Dehradun, Uttarakhand (Uttaranchal), India
On-site
Responsible for Corporate/Travel Agent Room Sales for the hotel Responsible for all the queries & complaint that arise in the hotel Plan & direct the hotel main operations including quality/standards/cleanliness/guest satisfaction Required Candidate profile Min. 4 Years of experience in Hotel Industry as Operation Manager Knowledge of Booking Software Handling & all Booking platform listing Exp. of handling minimum 25 Rooms Hotel
Posted 2 months ago
6.0 - 11.0 years
1 - 6 Lacs
Mumbai
Work from Office
A leading travel and tourism company according to global rankings.To support all offline queries received through agency partners worldwide•Maintaining positive relationship with suppliers & agents Negotiation with the suppliers to get the best rates Required Candidate profile 6+exp in handling B2B agents Exp in using B2B booking tools for land services Good Destination knowledge especially Americas, Europe. Shift : 12Pm To 10Pm Any query:8652547205/anisha@peshr.com
Posted 2 months ago
1.0 - 6.0 years
3 - 8 Lacs
Solan
Work from Office
Salon Manager - Key Responsibilities and Career Opportunities Straight-Studio Job Description : We are looking for a Beauty Salon Manager to be responsible for our salon s day-to-day operations. Beauty Salon Manager responsibilities include supervising staff, scheduling shifts, promoting our services, and keeping updated records of expenses and revenues. If you are familiar with beauty treatments and have excellent organizational abilities, we d like to meet you. Ultimately, you ll help boost client satisfaction and increase our revenues. Responsibilities : Oversee daily salon operations Hire and train, as needed Organize employees shifts, considering peak times and seasonality Order beauty products, like creams and essential oils, and replenish stock Arrange for regular maintenance services for all equipment Apply hygiene practices across all beauty stations Ensure all beauty treatments meet high-quality standards Maintain staff records, including salaries and working schedules Promote services, products, and discounts on social media Receive payments from clients and track all transactions Keep updated records of costs and revenues (e.g. daily, monthly and quarterly) Run online competitions and offer discount packages to attract new customers Requirements and skills: Proven work experience as a Beauty Salon Manager or similar role Good knowledge of beauty treatments and products (e.g. for skin care) Basic bookkeeping knowledge Excellent organizational skills Ability to handle customers requests and complaints with grace Degree in Hospitality Management or relevant field Additional certification in Beauty Therapy or Cosmetology is a plus Contact HR on : +91 8105 988 667 Resume (.pdf and max of 4MB) * Cover Letter (optional) Thank you. Your application has been received successfully. Cookies help us provide you with secure log-in, remember log-in details and collect statistics to optimize site functionality.
Posted 2 months ago
1.0 - 6.0 years
3 - 8 Lacs
Solan
Work from Office
We are looking for a Asst Salon Manager to be responsible for our salon s day-to-day operations. Asst Salon Manager responsibilities include supervising staff, scheduling shifts, promoting our services, and keeping updated records of expenses and revenues. If you are familiar with beauty treatments and have excellent organizational abilities, we d like to meet you. Ultimately, you ll help boost client satisfaction and increase our revenues. Responsibilities : Oversee daily salon operations Hire and train, as needed Organize employees shifts, considering peak times and seasonality Order beauty products, like creams and essential oils, and replenish stock Arrange for regular maintenance services for all equipment Apply hygiene practices across all beauty stations Ensure all beauty treatments meet high-quality standards Maintain staff records, including salaries and working schedules Promote services, products, and discounts on social media Receive payments from clients and track all transactions Keep updated records of costs and revenues (e.g. daily, monthly and quarterly) Run online competitions and offer discount packages to attract new customers Requirements and skills: Proven work experience as a Beauty Salon Manager or similar role Good knowledge of beauty treatments and products (e.g. for skin care) Basic bookkeeping knowledge Excellent organizational skills Ability to handle customers requests and complaints with grace Degree in Hospitality Management or relevant field Additional certification in Beauty Therapy or Cosmetology is a plus Contact HR on : +91 8105 988 667 Resume (.pdf and max of 4MB) * Cover Letter (optional) Thank you. Your application has been received successfully. Cookies help us provide you with secure log-in, remember log-in details and collect statistics to optimize site functionality.
Posted 2 months ago
2.0 - 7.0 years
4 - 9 Lacs
Mainpuri
Work from Office
ENGLISH, ENTREPRENEURSHIP, CHEMISTRY, MATHEMATICS, PHYSICS, BIOLOGY, IP (INFORMATIC PRACTICE), ECONOMICS, PSYCHOLOGY, SOCIOLOGY, GEOGRAPHY, HISTORY, ACCOUNTANCY, BUSINESS STUDIES, POLITICAL SCIENCE, HINDI, ASSAMESE, SANSKRIT, PHYSICAL EDUCATION. The candidate should be a Post Graduate or Graduate in the respective subject, having B.Ed with excellent academic record and 2+ years of relevant experience. MUSIC INSTRUMENTAL (SITAR / VIOLIN / GUITAR / ALL PERCUSSION INSTRUMENTS) (PART TIME / FULL TIME) AND DANCE (MODERN / CLASSICAL / KATHAK / BHARATANATYAM / ODISSI / MANIPURI / SATRIYA) HEALTH & HOUSE KEEPING STAFF: MEDICAL OFFICER, MATRON (HOUSE KEEPING / PASTORAL CARE) AND STAFF NURSE For Medical Officer, the candidate should be an MBBS with experience in child care. For Matron, the candidate should be Graduate or Diploma holder in Hospitality Management with relevant experience. For Nurse the candidate should be an ANM / GNM with experience. PREFERENCE WILL BE GIVEN TO CANDIDATES OPTING TO RESIDE IN THE SCHOOL CAMPUS AND HAVING EXPERIENCE OF WORKING AT A RESIDENTIAL SCHOOL. IF YOU FEEL THAT YOU HAVE THE QUALIFICATION, EXPERIENCE AND ACUMEN TO JOIN OUR DYNAMIC TEAM OF EDUCATION PROFESSIONALS, PLEASE FORWARD YOUR CV AND A RECENT PHOTOGRAPH TO
Posted 2 months ago
2.0 - 3.0 years
3 - 6 Lacs
Jaipur
Work from Office
We are seeking a motivated and experienced Assistant Manager Sales to support the sales team in achieving revenue targets and fostering long-term relationships with guest. Support the Sales Manager in developing and implementing strategic sales plans to achieve revenue goals and targets. Assist in prospecting, lead generation, and qualification of new business opportunities. Conduct sales presentations, site inspections, and client meetings to promote our propertys facilities and services. Collaborate with the sales team and other departments to create customized proposals and packages tailored to meet the needs of clients. Assist in negotiating contracts, pricing, and terms with clients to maximize revenue and profitability. Monitor and analyze sales performance metrics, including pipelines, forecasts, and conversion rates, to identify areas for improvement. Represent our brand with professionalism and integrity at industry events, trade shows, and networking functions. Provide leadership and support to junior members of the sales team as needed. Bachelors degree in Business Administration, Hospitality Management, or related field. Minimum of 2-3 years of experience in the same role Strong communication, negotiation, and interpersonal skills. Ability to p
Posted 2 months ago
0.0 - 3.0 years
3 - 6 Lacs
Chennai, Bengaluru
Work from Office
Guest Services Coordinator Job Summary: We are seeking a skilled and friendly waitress to join our team and play a vital role in creating an exceptional experience for our customers in the Doctors Lounge. The ideal candidate will possess patience, a warm personality, and perseverance to thrive in this customer-focused role. Duties and Responsibilities: Provide excellent customer services to ensure guest satisfaction. Arrange and maintain table settings in the Doctors Lounge. Keep the Doctors Lounge neat and tidy at all times. Check products for quality and report any issues. Cooperate and communicate effectively with colleagues and doctors. Adhere to all relevant health guidelines issued by our hospital. Serve food and drink orders promptly and accurately. Check dishes and kitchenware for cleanliness and presentation, reporting any concerns. Carry used plates, glasses, and silverware to the kitchen for cleaning. Follow HIC health guidelines issued by the hospital. Requirements: Education Qualification: Bachelor s degree/Diploma in hospitality management. 0-3 years of proven experience as a waitress. Experience in developing constructive working relationships with colleagues and doctors. Good time management skills. Great interpersonal and communication skills. Team player with problem-solving abilities. High school diploma; food and safety training will be considered a plus. Active listening skills. Flexibility in working hours. Skills Required: Attentiveness and patience for customers. Active listening and effective communication skills. Flexibility in working hours. Your ultimate goal in this role is to provide excellent service at the Doctors Lounge, ensuring customer satisfaction and contributing to a positive overall experience. If you meet these criteria and are enthusiastic about delivering exceptional customer service in a hospital environment, we welcome your application for this exciting opportunity. Job Experience: 3 Job Location: Rajaji Nagar No. of vacancies: 1
Posted 2 months ago
4.0 - 7.0 years
6 - 9 Lacs
Golaghat
Work from Office
The Finns Weaver Resort, located in Kaziranga, Assam, offers a luxurious and tranquil experience nestled in the serene landscapes of Kaziranga. With 35 meticulously designed rooms, the resort provides diverse accommodations tailored to every guest showcasing the charm of Assam and Kaziranga. Role Description This is a full-time on-site role for a Front Office Manager at Finns Weaver Resort. The Front Office Manager will be responsible for office administration, ensuring customer satisfaction, providing exceptional customer service, managing front office operations, and effective communication Qualifications Office Administration and Front Office Management skills Customer Satisfaction and Customer Service experience Strong communication skills Attention to detail and organizational skills Ability to prioritize and multitask in a fast-paced environment Previous experience in hospitality or related field is a plus Bachelor's degree in Hospitality Management or relevant field
Posted 2 months ago
1.0 - 2.0 years
1 - 2 Lacs
Palghar
Work from Office
This is the big opportunity for all professional
Posted 2 months ago
0.0 - 2.0 years
1 - 2 Lacs
Chennai
Work from Office
Responsibilities and essential job functions include but are not limited to the following: Acts with integrity, honesty, and knowledge that promote the culture and values of TATA Starbucks. Anticipates customer and store needs by constantly evaluating environment and customers for cues. Maintains a calm demeanor during periods of high volume or unusual events to keep store operating to standard and to set a positive example for the shift team. Develops enthusiastically satisfied customers all of the time. Welcomes and connects with every customer. Discover customer needs and appropriately suggests product with every customer to enhance service and meet sales goals. Responds to customer needs and says thank you to every customer. Demonstrates the "Just Say Yes" behaviour by taking care of customer needs. Delivers legendary customer service to all customers by acting with a customer comes-first attitude. Assists with new partner training by positively reinforcing successful performance and giving respectful and encouraging coaching as needed. Contributes to a positive team environment by recognizing changes in partner behaviors that might signal potential problems or changes in partner morale and performance and communicating the changes to the immediate supervisor/store manager. Follows TATA Starbucks operational policies and procedures, including those for cash handling and safety and security, to ensure the safety of all partners during each shift. Maintains a clean and organized workspace so that partners can locate resources and product as needed. Maintains regular and consistent attendance and punctuality. Provides quality beverages, whole bean, and food products consistently for all customers by adhering to all recipe and presentation standards. Follows health, safety and sanitation guidelines for all products. Recognizes and reinforces individual and team accomplishments by using existing organizational methods. Protects employees and customers by providing a safe and clean store environment. Follows store policy and procedures for operational flow at each station. Purpose and Scope of position-This position contributes to our success by: Providing legendary customer service to all customers. This job creates the Starbucks Experience for our customers by providing customers with prompt service, quality beverages and products, and maintaining a clean and comfortable store environment. Barista is responsible for modelling and acting in accordance with TATA Starbucks guiding principles. Required experience and education- No experience required Minimum education qualification 12th / Diploma + Competencies- Winning With Integrity Working Together Achieving Results Helping Others Succeed Living Our Misson And Values Making Every Customer Feel Special (Walk-in drive from Monday [9th June] at Starbucks, BSR mall. Address: Ground Floor, Bsr Mall, No 378, Rajiv Gandhi Salai, Seevaram, Thoraipakkam, Chennai, Tamil Nadu 600096)
Posted 2 months ago
2.0 - 5.0 years
5 - 9 Lacs
Gurugram
Work from Office
The Cvent Analytics team is looking to hire an Analyst II or Senior Analyst (depending on experience) This role will primarily focus on customer advisory through data-driven analysis, partnering with the Sales team based in the US to drive impactful client conversations using Cvent s powerful sourcing and product data In addition to traditional analytics backgrounds, we welcome applications from professionals with experience in hospitality revenue management, pricing, and performance analytics in the hotel and travel industry In This Role, You Will: Leverage hospitality industry experience to analyze hotel and venue performance, identifying key insights that impact pricing, demand, and revenue optimization Partner with sales teams to proactively define analytics content for periodic Account Reviews, ensuring clients receive valuable data-driven recommendations Develop compelling data stories through expert analysis, interpretation, and visualization using PowerPoint and other tools Analyze market and customer data, transforming raw data into high-quality visual reports for internal and external stakeholders Work closely with other analysts to refine customer segmentation models and enhance Cvent s support strategies Develop industry-specific insights tailored for hospitality professionals, including market trends, competitive benchmarking, and demand forecasting Lead and manage analytical projects, ensuring high-quality and scalable deliverables for key stakeholders Heres What You Need: 2-5 years of experience in analytics, consulting, revenue management, or strategy A bachelors degree (preferably in technology, statistics, hospitality management, economics) Strong verbal and written communication skills, with an ability to structure and present data-driven insights clearly Working on Advanced Excel SQL experience would be an advantage but not a necessity Hands-on expertise in PowerPoint for storytelling and presentation skills Excellent time management and multitasking abilities, with a track record of managing projects under ambiguity Self-driven approach with the ability to work effectively across geographically distributed teams Ideal candidates may come from: Consulting or analytics roles in SaaS, travel, or hospitality technology companies Revenue management, pricing strategy, or business intelligence roles in hotels, OTAs, or travel companies Strategy teams within hospitality brands, leveraging data to drive revenue and performance optimization
Posted 2 months ago
2.0 - 5.0 years
4 - 7 Lacs
Gurugram
Work from Office
Leverage hospitality industry experience to analyze hotel and venue performance, identifying key insights that impact pricing, demand, and revenue optimization. Partner with sales teams to proactively define analytics content for periodic Account Reviews, ensuring clients receive valuable data-driven recommendations. Develop compelling data stories through expert analysis, interpretation, and visualization using PowerPoint and other tools. Analyze market and customer data, transforming raw data into high-quality visual reports for internal and external stakeholders. Work closely with other analysts to refine customer segmentation models and enhance Cvent s support strategies. Develop industry-specific insights tailored for hospitality professionals, including market trends, competitive benchmarking, and demand forecasting. Lead and manage analytical projects, ensuring high-quality and scalable deliverables for key stakeholders. Overview: Cvent is a leading meetings, events, and hospitality technology provider with more than 4,800 employees and ~22,000 customers worldwide, including 53% of the Fortune 500. Founded in 1999, Cvent delivers a comprehensive event marketing and management platform for marketers and event professionals and offers software solutions to hotels, special event venues and destinations to help them grow their group/MICE and corporate travel business. Our technology brings millions of people together at events around the world. In short, we re transforming the meetings and events industry through innovative technology that powers human connection. The DNA of Cvent is our people, and our culture has an emphasis on fostering intrapreneurship - a system that encourages Cventers to think and act like individual entrepreneurs and empowers them to take action, embrace risk, and make decisions as if they had founded the company themselves. At Cvent, we value the diverse perspectives that each individual brings. Whether working with a team of colleagues or with clients, we ensure that we foster a culture that celebrates differences and builds on shared connections. The Cvent Analytics team is looking to hire an Analyst II or Senior Analyst (depending on experience). This role will primarily focus on customer advisory through data-driven analysis, partnering with the Sales team based in the US to drive impactful client conversations using Cvent s powerful sourcing and product data. In addition to traditional analytics backgrounds, we welcome applications from professionals with experience in hospitality revenue management, pricing, and performance analytics in the hotel and travel industry. In This Role, You Will: Leverage hospitality industry experience to analyze hotel and venue performance, identifying key insights that impact pricing, demand, and revenue optimization. Partner with sales teams to proactively define analytics content for periodic Account Reviews, ensuring clients receive valuable data-driven recommendations. Develop compelling data stories through expert analysis, interpretation, and visualization using PowerPoint and other tools. Analyze market and customer data, transforming raw data into high-quality visual reports for internal and external stakeholders. Work closely with other analysts to refine customer segmentation models and enhance Cvent s support strategies. Develop industry-specific insights tailored for hospitality professionals, including market trends, competitive benchmarking, and demand forecasting. Lead and manage analytical projects, ensuring high-quality and scalable deliverables for key stakeholders. Heres What You Need: 2-5 years of experience in analytics, consulting, revenue management, or strategy. A Bachelor s degree (preferably in technology, statistics, hospitality management, economics). Strong verbal and written communication skills, with an ability to structure and present data-driven insights clearly. Working on Advanced Excel. SQL experience would be an advantage but not a necessity. Hands-on expertise in PowerPoint for storytelling and presentation skills. Excellent time management and multitasking abilities, with a track record of managing projects under ambiguity. Self-driven approach with the ability to work effectively across geographically distributed teams. Ideal candidates may come from: Consulting or analytics roles in SaaS, travel, or hospitality technology companies. Revenue management, pricing strategy, or business intelligence roles in hotels, OTAs, or travel companies. Strategy teams within hospitality brands, leveraging data to drive revenue and performance optimization.
Posted 2 months ago
1.0 - 2.0 years
3 - 5 Lacs
Hyderabad
Work from Office
Service Ambassador : The Service Ambassador actively manages and coordinates the delivery of the World s Best Workplace on office floors and cafeteria floors across all Service lines; a) is responsible for providing customer service & assisting people. b) He/she is a primary point of contact for people who are seeking information, service, & assistance. The information must be communicated effectively at all given time. c) It is the responsibility of the Service Ambassador to work with concerned teams and maintain the cleanliness, safety, and overall appearance of the assigned area. d) Inform & suggest best available options to the people in respective center & in events and guide them to the concerned teams. e) Assisting professionals with a right sized meeting room depending on room size and number of people. Key Responsibilities Facilitate unassigned seating, ensure its effectiveness and allow for long term success; Build a greater sense of community and stakeholder engagement; Act as owner of the space across all stakeholder groups; Make decisions, guide behaviour, pilot adjustments and escalate issues; and Be personable and get to know individuals. Ownership and Stakeholder Management:- Act as an owner of the space across all services provided; Be personable and get to know the residents of the floor and maintain an open dialogue; Be receptive to feedback, share it and action it; Be an advocate for innovation, recommend enhancements to the workplace and look for opportunities to improve collaboration; Be empowered to make decisions, guide behaviour, and escalate issues; Tailor tea point experiences to audiences where appropriate as directed by the client; Look out for tailgaters or anything suspicious; Conducts observational studies and issues surveys; Collect feedback from the employees. Issue monthly summary of utilization, feedback and events; Organise events; Keep a log of initiatives - provide an opportunity for the employees to share ideas on how increase collaboration, facilitate community events (eg. informal talks, coffee break discussions, collaborative events, lunch and learn sessions in the common areas); and Maintain up to date Floor Ambassador Files (orientation, signage, etc.) in a central repository, i.e., SharePoint. Residence and Visitor Services : - Build a sense of community and purpose; plans events and activities to bring everybody together; Assist individuals to find a work station; Proactively reach out to visitors to prepare them for the experience (e.g. finding a seat, pull printing, headsets, drawers, etc.); Assist team administrators with briefing of new arrivals/leavers, (hires, visitors, contingents, consultants etc.) on how to Flex Work (distributes/collects all kit, assigns lockers and provides floor orientation); Be aware of all important on-floor meetings and events and checks to make sure set-up and space is ready in advance and make sure it runs smoothly; and Potentially provide concierge services above and beyond the normal course of duty. Floor Aesthetics and Organization:- Manage floor aesthetics and organization and ensure that quality of the floor does not degrade over time; Proactively address items left in communal space/pantry/mud-room and tidies up; Be the champion for clean desk policy/guidelines and works with stakeholders to actively manage; Remove any personal belongings left overnight and not cleared by cleaning Personnel; Make sure items are clearly labelled and place in lost and found; Own the floor s lost and found bin where items left on desk are placed; periodically cleans out and seeks to return items to known owners; Reset desks and conference room set-ups to make sure they are set ; Manage meeting room conflicts and enforces or encourages meeting room etiquette; Manage floor filing and locker space for individuals and departments; Conduct morning floor checks. Floor Cleanliness:- Continually audits cleanliness of floor and add addresses issues immediately; Make changes to cleaning schedule / routine to address repeated issues / areas; Actively manage whiteboards / bulletin boards and works with stakeholders to make sure content is not left up longer than required; and Asset Sustainment and Help Desk Ticket Management- Submit helpdesk ticket for issues identified and updates signage; Proactively punch-lists floor on regular basis to identify further issues; Call out repeat issues and works with helpdesk to address with long term solution; Loop into all helpdesk tickets originating from residents on floor; Actively manage list of outstanding tickets not resolved same day; Check floor TVs and way finding screens to ensure they are functional; Manage inventories of kit for residents including headsets and coffee mugs and maintains a reserve of keyboards and mice for quick replacement purposes; Be knowledgeable how to run all tech equipment on floor and can be a resource to turn to when immediate assistance required; Observe health and safety guidelines at all times, ensuring use of safety signs and barriers; Monitor temperature, and report through the correct processes; and Control blind dressing. Education and experience Bachelor's degree or any Hospitality Diploma with good communication skills. 1- 2 years of relevant experience preferably from Hospitality background.
Posted 2 months ago
1.0 - 2.0 years
2 - 5 Lacs
Hyderabad
Work from Office
Service Ambassador Work Dynamics The Service Ambassador actively manages and coordinates the delivery of the World s Best Workplace on office floors and cafeteria floors across all Service lines; a) Is responsible for providing customer service & assisting people. b) He/she is a primary point of contact for people who are seeking information, service, & assistance. The information must be communicated effectively at all given time. c) It is the responsibility of the Service Ambassador to work with concerned teams and maintain the cleanliness, safety, and overall appearance of the assigned area. d) Inform & suggest best available options to the people in respective center & in events and guide them to the concerned teams. e) Assisting professionals with a right sized meeting room depending on room size and number of people. Key Responsibilities: Integrated Facilities Management Facilitate unassigned seating, ensure its effectiveness and allow for long term success; Build a greater sense of community and stakeholder engagement; Act as owner of the space across all stakeholder groups; Make decisions, guide behaviour, pilot adjustments and escalate issues; and Be personable and get to know individuals. Ownership and Stakeholder Management:- Act as an owner of the space across all services provided; Be personable and get to know the residents of the floor and maintain an open dialogue; Be receptive to feedback, share it and action it; Be an advocate for innovation, recommend enhancements to the workplace and look for opportunities to improve collaboration; Be empowered to make decisions, guide behaviour, and escalate issues; Tailor tea point experiences to audiences where appropriate as directed by the client; Look out for tailgaters or anything suspicious; Conducts observational studies and issues surveys; Collect feedback from the employees. Issue monthly summary of utilization, feedback and events; Organise events; Keep a log of initiatives - provide an opportunity for the employees to share ideas on how increase collaboration, facilitate community events (eg. informal talks, coffee break discussions, collaborative events, lunch and learn sessions in the common areas); and Maintain up to date Floor Ambassador Files (orientation, signage, etc.) in a central repository, i.e., SharePoint. Residence and Visitor Services : - Build a sense of community and purpose; plans events and activities to bring everybody together; Assist individuals to find a work station; Proactively reach out to visitors to prepare them for the experience (e.g. finding a seat, pull printing, headsets, drawers, etc.); Assist team administrators with briefing of new arrivals/leavers, (hires, visitors, contingents, consultants etc.) on how to Flex Work (distributes/collects all kit, assigns lockers and provides floor orientation); Be aware of all important on-floor meetings and events and checks to make sure set-up and space is ready in advance and make sure it runs smoothly; and Potentially provide concierge services above and beyond the normal course of duty. Floor Aesthetics and Organization:- Manage floor aesthetics and organization and ensure that quality of the floor does not degrade over time; Proactively address items left in communal space/pantry/mud-room and tidies up; Be the champion for clean desk policy/guidelines and works with stakeholders to actively manage; Remove any personal belongings left overnight and not cleared by cleaning Personnel; Make sure items are clearly labelled and place in lost and found; Own the floor s lost and found bin where items left on desk are placed; periodically cleans out and seeks to return items to known owners; Reset desks and conference room set-ups to make sure they are set ; Manage meeting room conflicts and enforces or encourages meeting room etiquette; Manage floor filing and locker space for individuals and departments; Conduct morning floor checks. Floor Cleanliness:- Continually audits cleanliness of floor and add addresses issues immediately; Make changes to cleaning schedule / routine to address repeated issues / areas; Actively manage whiteboards / bulletin boards and works with stakeholders to make sure content is not left up longer than required; and Asset Sustainment and Help Desk Ticket Management- Submit helpdesk ticket for issues identified and updates signage; Proactively punch-lists floor on regular basis to identify further issues; Call out repeat issues and works with helpdesk to address with long term solution; Loop into all helpdesk tickets originating from residents on floor; Actively manage list of outstanding tickets not resolved same day; Check floor TVs and way finding screens to ensure they are functional; Manage inventories of kit for residents including headsets and coffee mugs and maintains a reserve of keyboards and mice for quick replacement purposes; Be knowledgeable how to run all tech equipment on floor and can be a resource to turn to when immediate assistance required; Observe health and safety guidelines at all times, ensuring use of safety signs and barriers; Monitor temperature, and report through the correct processes; and Control blind dressing. Sound like the job you re looking for Before you apply, it s also worth knowing what we are looking for: Education and experience Bachelor's degree or any Hospitality Diploma with good communication skills.1- 2 years of relevant experience preferably from Hospitality background
Posted 2 months ago
5.0 - 10.0 years
3 - 5 Lacs
Kolkata
Work from Office
SUMMARY Job Title: Hospitality Manager Location: Kolkata Responsibilities: Supervise all food and beverage operations at multiple sites while adhering to budgetary guidelines. Establish marketing experience centers at new locations. Review and submit monthly reports to the sales team, including project-wise stocks, guest history, breakage, and monthly closing stocks. Oversee daily expenses, housekeeping, maintenance, and concierge services. Maintain marketing offices to high standards. Ensure consistent and exceptional guest services across all levels. Select and deploy guest relations executives and F&B teams for marketing offices and experience centers. Conduct regular staff meetings and training sessions to uphold service quality. Prepare and obtain approval for operational and fixed cost budgets for the marketing office. Analyze financial performance and implement cost-saving measures without compromising service quality. Monitor and supervise the team and subordinates. Uphold safety, quality, hygiene, and cleanliness standards in compliance with regulations. Implement value engineering in food menus and ensure real-time menu upgrades. Maintain an asset list and oversee office pantry and kitchen maintenance. Conduct due diligence and audits of lounges and experience centers. Develop standard operating procedures and guidelines for all experience centers and kitchens. Prepare monthly budget versus actual expense sheets and monthly management information system reports. Track monthly expenses, including fixed, operational, and overhead costs. Maintain seamless coordination with maintenance teams for repairs, upgrades, and routine inspections. Requirements Requirements: Proven experience in hospitality management Strong leadership and organizational skills Excellent budgeting and financial analysis abilities Knowledge of safety and hygiene regulations Effective communication and team management skills Experience: 5+ years of experience in the hospitality industry
Posted 2 months ago
7.0 - 12.0 years
4 - 8 Lacs
Mumbai
Work from Office
Soft Services Manager - Facilities Management LocationAiroli,Navi Mumbai About JLL Jones Lang LaSalle (JLL) is a leading professional services firm specializing in real estate and investment management with a global presence. At JLL, we shape the future of real estate for a better world, creating rewarding opportunities and amazing spaces where people can achieve their ambitions. Role Overview We are seeking an experienced Soft Services Manager to join our Facilities Management team in Mumbai. The successful candidate will be responsible for overseeing all soft services operations within assigned client facilities, ensuring the delivery of exceptional service quality while maintaining cost efficiency. Key Responsibilities Lead and manage soft services teams including housekeeping, reception, mail room, pest control, landscaping, and waste management Develop and implement standard operating procedures for all soft services functions Monitor vendor performance and ensure compliance with service level agreements Conduct regular quality audits and implement continuous improvement initiatives Manage budgets and optimize resource allocation while maintaining service excellence Ensure compliance with health, safety, and environmental regulations Build and maintain strong relationships with clients and address their concerns proactively Prepare and present performance reports to senior management and clients Train and develop team members to enhance service delivery capabilities Qualifications Bachelor's degree in Facilities Management, Hospitality Management, or related field Minimum 7 years of experience in facilities management with at least 3 years in a leadership role Strong knowledge of soft services operations and industry best practices Experience with vendor management and contract administration Excellent communication and interpersonal skills Strong organizational and problem-solving abilities Proficiency in MS Office and facilities management software Preferred Skills Knowledge of ISO standards for facility management IOSH/NEBOSH certification or similar safety qualifications Experience with sustainability initiatives in building operations Client-facing experience in corporate environments What We Offer Competitive salary and benefits package Career development and growth opportunities in a global organization Collaborative and innovative work environment Training and professional development programs Work with diverse and high-profile clients JLL is an equal opportunity employer committed to creating an inclusive work environment for all .
Posted 2 months ago
0.0 - 2.0 years
3 - 4 Lacs
Rajarhat
Work from Office
Responsibilities: * Develop study materials (e.g., books, exams) * Conduct online classes in commercial cookery and related fields *Perform marking and assessment
Posted 2 months ago
1.0 - 4.0 years
4 - 5 Lacs
Pune, Jamshedpur
Work from Office
Maintaining Cost of Goods sold as per the defined budgets. Being present in the customer areas during shift hours to meet the patrons, assist and address their concerns Conducting training's and certifications for all the team Required Candidate profile Ensuring all the inventory processes are followed in managing the consumable and non-consumable items Ensuring delivery of training's as per the plan from all the stakeholders including self. Perks and benefits Best in the Industry
Posted 2 months ago
0.0 - 2.0 years
3 - 7 Lacs
Bengaluru
Work from Office
Job Title: Lifestyle Manager About Us: We're a globally award-winning luxury concierge services company based in Bangalore, seeking talented and passionate Lifestyle Managers to join our team. If you have a keen eye for detail, exceptional organizational skills, and a passion for delivering extraordinary experiences, we invite you to apply. Key Skills: - Integrity: Extremely trustworthy with a strong moral compass - Attention to Detail: Meticulous and thorough in all aspects of work - Pro activity: Anticipate and exceed client expectations - Continuous Improvement: Committed to self-improvement and service enhancement - Self-Motivation: Driven to deliver exceptional results - Flexibility: Adaptable and enthusiastic about new challenges - Sound Judgement: Ability to make informed decisions on behalf of clients - Collaboration: Effective teamwork and communication skills Responsibilities: - Client Relations: Build and maintain strong relationships with clients through regular updates, welcome appointments, and personalized dialogue - Needs Assessment: Evaluate customer needs, anticipate how to improve their lives, and provide intuitive solutions - Quality Assurance: Ensure all services and products meet our high standards - WOW Experiences: Craft bespoke experiences, such as: - Exclusive yacht charters - VIP access to major fashion events - Private meet-and-greets with renowned artists Personalized Concierge: - Serve as the dedicated point of contact for U/HNI members - Craft bespoke travel itineraries, secure exclusive event tickets, arrange exotic dining experiences, source rare items, and organize private events - Leverage a global network of top-tier providers, artisans, experts, and exclusive venues worldwide Requirements: - Passionate Service: Genuine passion for delivering exceptional service and creating WOW moments - Attention to Detail: Ability to flawlessly organize complex itineraries and juggle multiple requests simultaneously - Global Savviness: Deep understanding of luxury lifestyles, global trends, and cultural nuances - Confidentiality: Ability to handle sensitive information with utmost care and professionalism. Join Our Team: If you're a motivated and detail-oriented professional with a passion for luxury and exceptional service, we encourage you to apply for this exciting opportunity. As a Lifestyle Manager with our company, you'll have the chance to redefine luxury concierge services and unlock extraordinary experiences for our highly valued U/HNI members. Interested Candidates can sent there CV to hr@clubconcierge.in
Posted 2 months ago
0.0 - 2.0 years
1 - 2 Lacs
Bengaluru
Work from Office
Responsibilities and essential job functions include but are not limited to the following: Acts with integrity, honesty, and knowledge that promote the culture and values of TATA Starbucks. Anticipates customer and store needs by constantly evaluating environment and customers for cues. Maintains a calm demeanor during periods of high volume or unusual events to keep store operating to standard and to set a positive example for the shift team. Develops enthusiastically satisfied customers all of the time. Welcomes and connects with every customer. Discover customer needs and appropriately suggests product with every customer to enhance service and meet sales goals. Responds to customer needs and says thank you to every customer. Demonstrates the "Just Say Yes" behaviour by taking care of customer needs. Delivers legendary customer service to all customers by acting with a customer comes-first attitude. Assists with new partner training by positively reinforcing successful performance and giving respectful and encouraging coaching as needed. Contributes to a positive team environment by recognizing changes in partner behaviors that might signal potential problems or changes in partner morale and performance and communicating the changes to the immediate supervisor/store manager. Follows TATA Starbucks operational policies and procedures, including those for cash handling and safety and security, to ensure the safety of all partners during each shift. Maintains a clean and organized workspace so that partners can locate resources and product as needed. Maintains regular and consistent attendance and punctuality. Provides quality beverages, whole bean, and food products consistently for all customers by adhering to all recipe and presentation standards. Follows health, safety and sanitation guidelines for all products. Recognizes and reinforces individual and team accomplishments by using existing organizational methods. Protects employees and customers by providing a safe and clean store environment. Follows store policy and procedures for operational flow at each station. Purpose and Scope of position-This position contributes to our success by: Providing legendary customer service to all customers. This job creates the Starbucks Experience for our customers by providing customers with prompt service, quality beverages and products, and maintaining a clean and comfortable store environment. Barista is responsible for modelling and acting in accordance with TATA Starbucks guiding principles. Required experience and education- No experience required Minimum education qualification 12th / Diploma + Competencies- Winning With Integrity Working Together Achieving Results Helping Others Succeed Living Our Misson And Values Making Every Customer Feel Special
Posted 2 months ago
10.0 - 15.0 years
32 - 37 Lacs
Bengaluru
Work from Office
What this job involves: Leading onsite operations Are you a pro at giving onsite support and leading a team effectively To be successful in this role, you ll be passionate about providing facilities management services. You ll implement and monitor building procedures and performance measures, ensuring these are maintained at all times. Likewise, you ll boost onsite operations by promoting best practices and creating better processes within your team. Winning our clients trust You ll be working closely with our client so strong relationship management skills are required. In this fast paced and high volume environment, you ll be proactive and organised. You ll be forward thinking and anticipate future requests to meet our clients expectations consistently. As the go-to person for any facilities related queries or concerns in your city, you will be responsible for overseeing all operations. Strategic planning Supported by your country lead, you ll play an active role in developing business strategies focusing on the integrity of data, onboarding of new team members, timely delivery of services and delivery against targets will be a key focus. Meeting the clients facilities needs In this exciting and dynamic environment, you ll work closely with our client, vendors and other stakeholders on facility related enquiries and requirements. Your planning and budgeting skills will also be vital to the job, as you ll take part in the procurement of vendors and services from time to time. Leading Health & Safety efforts In this role, you will play an important role in ensuring everyone s health and safety by keeping to safe workplace procedures.. This role puts you on the first line of defence against risks. As such, you will help implement and manage risk management programs. You ll also be expected to follow escalation and incident reporting procedures and comply with all applicable guidelines and practices. Leading from the front You will demonstrate and maintain our I am JLL core behaviour and values. Mentoring, coaching and guiding, you ll develop and sustain a high-quality motivated team. You ll be responsible for maintaining a culture of teamwork, cooperation and performance excellence. Working within a diverse and inclusive team, experience of managing over/approx 20+ team members would be a strong advantage in this role with the ability to develop strong relationships and rapport with people from all backgrounds. Maintaining high staff morale, trust and ethical work practices will also be a key focus. Sound like you To apply you need to be: Experience At minimum, you have a Bachelor s degree in facilities management, building management, business or other related field. And/or 10+ years relevant experience in facilities, property management, hospitality or related fields. Solid knowledge and understanding of critical facilities, health and safety requirements, vendor management and commercial contracts would be an advantage. Expected to know in detail about soft service, pest control, civil and Interior activities, Indoor as well as outdoor landscaping activities. All these service RFP process, KPI related queries, agreement process, Budget, Forecast, accrual, Invoice, transition phase experience etc is mandatory requirement to apply for this position. Client focused enthusiast Can you lead by example and develop your team to achieve maximum client satisfaction levels Are you able to encourage cooperation and performance excellence A yes means you can function as a coach ensuring high morale and work ethic in the team, as well as continuing effective client collaboration and partnership. Great time management Equipped with excellent planning & organizational skills, you ll be skilled in prioritizing conflicting priorities and meeting tight deadlines. With the ability to manage multiple and complex operational matters on a daily basis, your analytical skills and capacity to deal with ambiguity will be an asset. Focusing on effective long term solutions for complex problems will be key to your success. People person You will possess strong presentation, verbal and written communication skills in English as this is our Clients main language. You ll be an active listener which will translate into your proactive and professional approach to service delivery and stakeholder engagement. You ll be able to interact with a wide range of stakeholders regardless of corporate level and have the EQ to manage conflict balancing both the clients and JLL s requirements. As an effective leader you ll promote open, constructive and collaborative relationships and realise that your team's success is your success. Knowledge on BU
Posted 2 months ago
7.0 - 12.0 years
8 - 15 Lacs
Mumbai Suburban, Mumbai (All Areas)
Work from Office
Position Admin Executive Location Mumbai Lower Parel Exp 7 -10 yrs Age 35 max Key Responsibilities: Hospitality Management: Visitor and Guest Relations: Ensure a warm and professional welcome for all visitors, clients, and guests to the organization. Coordinate visitor registration, issue badges, and provide assistance as needed. Meeting and Event Coordination: Plan and execute corporate events, meetings, and conferences, including catering arrangements, room setup, and audiovisual equipment. Coordinate with external vendors and internal stakeholders to ensure successful event execution. Office Reception: Supervise the reception area, including receptionists and front desk operations. Maintain a tidy and organized reception area and provide information and assistance to employees and visitors. Vendor and Supplier Management: Manage relationships with hospitality vendors, catering services, and event suppliers to ensure high-quality services and cost-efficiency. Administration Management: Office Facilities and Supplies: Oversee office facilities, including space management, maintenance, and security. Maintain inventory andprocurement of office supplies, equipment, and furniture. Budget Management: Manage and monitor budgets related to hospitality and administration, ensuring cost-effectiveness and adherence to financial guidelines. Health and Safety: Implement health and safety protocols and emergency procedures in coordination with relevant departments. Conduct regular safety assessments and ensure compliance with regulations. Team Leadership: Lead, mentor, and manage hospitality and administrative staff, providing guidance and performance evaluations. Foster a collaborative and efficient work environment. Policy Adherence: Ensure compliance with company policies, procedures, and guidelines related to hospitality, office administration, and security. Record Keeping and Reporting: Maintain accurate records of hospitality expenses, vendor contracts, and administrative activities. Prepare and provide reports to management as required. Qualifications and Requirements: Bachelors degree in business administration, Hospitality Management, or a related field (or equivalent experience). Proven experience(10+ years) in corporate hospitality and office administration, with demonstrated leadership capabilities. Strong interpersonal skills and a customer-centric approach to hospitality management. Excellent organizational skills and attention to detail to oversee multiple tasks effectively. Budget management experience and financial acumen. Proficiency in office software (e.g., Microsoft Office Suite) and hospitality management tools. Knowledge of health andsafety regulations and emergency response procedures. Effective communication and team management skills. Problem-solving abilities to address hospitality and administrative challenges. Office Location: Mumbai Lower Parel If interested send updated resume on rosalin.m@genxhire.in or 8976791986. Share the following details: Current CTC Expected CTC: Notice Period Age Reason for leaving last job
Posted 2 months ago
10.0 - 11.0 years
14 - 15 Lacs
Mumbai Suburban, Navi Mumbai, Mumbai (All Areas)
Work from Office
Hospitality and Customer Experience. Revenue Generation and Profitability. Operations Productivity. Client Relationship. SOP and Best Practices. Meetings and Events. MIS and Reporting.
Posted 2 months ago
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