773 Hospitality Management Jobs - Page 16

F&B Sales to be measure through KPI IPH, SR, ASP & SPH Responsible for revenue generation with unique and new initiatives Responsible for market share analysis to be carried out weekly Responsible for reducing the wastages and stock adjustment, leading to minimum wastage of raw material and F&B products Responsible for cost analysis, Planned v/s Actual Responsible for providing training on F&B every month to the ESPs Responsible for engaging by conducting concessions meeting with DOs & DMs Responsible to maintain consistency of ensuring adherence to SOP’s and providing the best service of F&B to customer Make sure all the licenses are maintained in regards to F&B Making sure all the food items are available at all the cinemas as per inventory and requirement Planning and executing different schemes to increase the sales of F&B. Responsible for finding new vendors, sourcing and procurement of best suited products after getting its approval Preparing and maintain various reports and responsible for scoring the best in mystery audits Preferred candidate profile Good knowledge of different F&B products Good knowledge on trending food style Must have bought new schemes and initiatives to increase F&B sales in the past Training and engagement activities Have a good understanding of inventory management systems

Staff Management: Hiring, training, and supervising housekeeping staff, including housekeepers, janitors, and maintenance personnel. Scheduling: Creating work schedules, assigning tasks, and managing workloads to ensure efficient cleaning and maintenance operations. Cleaning and Maintenance: Overseeing the cleaning and maintenance of guest rooms, common areas, and public spaces to maintain high cleanliness standards. Inventory and Supplies: Managing and ordering cleaning supplies, equipment, and amenities to ensure they are readily available for staff. Budget Management: Developing and managing the housekeeping department's budget, controlling costs, and monitoring expenses. Quality Control: Implementing and monitoring cleaning standards and procedures to ensure consistent quality and adherence to cleanliness and hygiene guidelines. Guest Satisfaction: Ensuring guest satisfaction by responding to requests, complaints, and feedback related to housekeeping services. Safety Compliance: Ensuring compliance with safety and health regulations and maintaining a safe working environment for staff and guests. Housekeeping Technology: Utilizing housekeeping management software and technology for scheduling, tracking cleaning tasks, and reporting. Reporting: Preparing regular reports on department performance, budgets, and maintenance needs for senior management.

As an Operations Executive at Reg Travel Freeby Pvt Ltd, you will play a key role in ensuring the smooth and efficient functioning of our travel operations. You will be responsible for overseeing various aspects of travel arrangements, maintaining supplier relationships, optimizing processes, and providing exceptional customer service. This position requires strong organizational skills, attention to detail, and the ability to thrive in a fast-paced environment. Key Responsibilities: Booking and Reservations: Handle booking and reservation systems efficiently and ensure accuracy of bookings and timely communication with clients regarding their travel arrangements. Customer Service: Address client inquiries and provide support throughout their travel experience and resolve issues promptly and ensure client satisfaction. Travel Itinerary Management: Plan and coordinate travel itineraries, including flights, accommodations, transfers, and activities and customize itineraries to meet individual client preferences and requirements. Compliance and Documentation: Stay updated on travel regulations and ensure compliance with industry standards and maintain accurate records and documentation for bookings and transactions. Operational Efficiency: Streamline processes to improve efficiency and productivity and implement best practices and procedures for operational excellence. Team Collaboration: Work closely with travel consultants and other team members to coordinate travel arrangements and resolve issues and provide guidance and support to colleagues as needed. Personal Attributes: Bachelors degree in Hospitality Management, Business Administration, or related field (preferred). Proven experience in a similar role within the travel industry. Strong understanding of travel booking systems and procedures. Excellent communication and interpersonal skills. Ability to multitask and prioritize tasks effectively. Problem-solving skills and attention to detail. Proficiency in travel management software and Microsoft Office Suite.

The Travel Tourism Trainer Designs, Develops, And Delivers Training Programs To Enhance The Skills And Knowledge Of Individuals In The Travel And Tourism Industry. Key Responsibilities : Develop Training Programs : Create And Update Training Materials And Courses. Deliver Training : Conduct In-person And Online/Offline Training Sessions, Workshops, And Seminars. Evaluate Participants : Assess Participant Progress And Provide Feedback. Stay Updated : Keep Informed About Industry Trends And Best Practices. Certification : Ensure Programs Meet Industry Standards And Issue Certifications. Marketing : Promote Training Programs And Build Industry Relationships. Continuous Improvement : Collect Feedback And Improve Training Methods. Qualifications : Education : Bachelors Degree In Travel And Tourism, Hospitality Management, Or Related Field. Masters Preferred. Experience : 3-5 Years In The Travel And Tourism Industry, With 2+ Years In Training. Certifications : Relevant Certifications Skills : In-depth Industry Knowledge Effective Training And Communication Skills Proficiency With E-learning Platforms Strong Organizational And Adaptability Skills Work Environment : Office Setting With Travel To Training Locations Flexible Hours, Including Weekends Or Evenings Remote Work Opportunities For Online Training

Were Hiring: Facility Manager Hospitality & Facility Management Locations: Hyderabad/Dehradun/ Ranchi Company: Vcare Hospitality India Pvt. Ltd. Website: www.vcarehospitality.com Email: hiring@vcarehospitality.com Contact: +91 9970311187 / 7798881191 About the Company:Vcare Hospitality India Pvt. Ltd. is a trusted name in facility management and hospitality solutions across India. We specialize in providing integrated services including soft/hard facility operations, housekeeping, staffing solutions, and skilled manpower sourcing across both white-collar and blue-collar job categories. Our mission is to deliver excellence through service quality, reliability, and operational efficiency. Position: Facility Manager Job Summary: We are seeking dynamic and experienced Facility Managers to oversee end-to-end service delivery, manpower sourcing, and client operations in Hyderabad/Dehradun/ Ranchi . The ideal candidate will have a proven track record in hospitality/facility management and workforce deployment. Key Responsibilities: Manage daily operations across assigned client sites in the city/region. Source, deploy, and supervise manpower for white-collar and blue-collar roles. Ensure high service quality standards and compliance with SLA requirements. Coordinate with internal HR and recruitment teams for timely staffing. Handle client communications, issue resolution, and relationship management. Conduct site audits, quality checks, and ensure adherence to safety protocols. Monitor and control budgets and operational expenses. Maintain documentation, statutory compliance, and reporting accuracy. Qualifications: Experience: 2 - 5 years in hospitality/facility management and manpower operations. Strong knowledge of operations in Hyderabad/Dehradun/ Ranchi. Excellent communication, leadership, and team management skills. Hands-on experience with staffing, client servicing, and vendor coordination. Proficiency in MS Office and operational reporting tools. Why Join Vcare? Be part of a rapidly growing organization with national presence Leadership role with autonomy and growth potential Competitive salary + performance-based incentives Professional, dynamic, and supportive work environment Apply Now: Send your resume to hiring@vcarehospitality.com For more details, contact us at +91 9970311187 / 7798881191 #Tags: #OperationsManager #FacilityManagementJobs #HospitalityCareers #ManpowerSourcing #MumbaiJobs #ChennaiJobs #VizagJobs #WhiteCollarHiring #BlueCollarHiring #TeamVcare #VcareHospitality #JobsInMumbai #JobsInChennai #JobsInVizag #HiringNow #FieldOperations #WorkforceManagement

IC/PM Individual Contributor Role Company Profile Jaquar Group is a prominent Indian conglomerate established in 1960 that operates in the bathroom and lighting industry headquartered in Manesar and has a global presence with manufacturing facilities, subsidiaries, and distribution networks in various countries. Jaquar has grown to become one of the leading manufacturers of premium bathroom fittings, sanitary ware, faucets, showers, wellness products, and lighting solutions. Our Values At Jaquar Group, our values guide everything we do. As part of our team, you will be expected to uphold these principles: Passion for technology – We innovate continuously Highest quality standards – We strive for excellence Building strong relationships – We value lasting partnerships Excellent customer service – We prioritize customer satisfaction Taking care of our people – We support and nurture our team Integrity – We uphold the highest ethical standards About the Role As the BD & Sales Generation (Hospitality), you will be responsible for educating the Hospitality Decision Makers about the Complete Bathroom Solutions (CBS) and Complete Lighting Solutions (CLS) by Jaquar Group. The role involves converting market potential into sales, creating customers by demonstrating the unique value Jaquar provides, and serving as the Jaquar Brand Ambassador in the Hospitality Business Segment. Additionally, you will provide support to colleagues from other branches, helping them leverage relationships with hospitality chains, promoters, and influencers in their respective areas. You will also lead the hospitality sector as an individual profit centre head, driving productivity and sales in your respective area. Key Responsibilities Educate the Hospitality Key Decision Makers (KDMs) on Jaquar and Artize brands and the unique value of CBS and CLS Conduct extensive market coverage of International and Indian Hospitality Brand Owners, Hotel Promoters, Architects, Interior Designers, PMCs, and consultants Take personal ownership of hospitality clients and add new customers to the existing list Establish all verticals of CBS and CLS with hospitality units and introduce new products Convert Existing Hotels to CBS and CLS users through sales promotion and business development. Ensure BOQs are specified in the initial stages of projects & secure subsequent orders and get the mock-ups done Conduct personal meetings and bring clients to the JW/OC/Atelier and manufacturing unit Develop strong one-to-one relationships with chief engineers, executive housekeepers, and training managers of existing hotels Conduct training with house-keeping teams on how to maintain Jaquar products and have the poster of Do’s and Don’ts displayed in the housekeeping pantries Make self-directed plans, set goals, and achieve targets chain-wise, unit-wise, promoter-wise, and architect/PMC/consultant-wise Coordinate with BSI to extend the best customer care support to hospitality clients Be responsible for the generation of CBS and CLS revenue from the hospitality sector Coordinate with Customer Care team to conduct service camps with maintenance teams of the hotels using Jaquar Products Ensure productive quality and quantitative customer calls as per company norms and make the required number of result-oriented client meetings Generate the agreed revenue & activity targets based on market potential Key Attributes Proven experience in market development and growth within the hospitality sector Expertise in market creation and concept selling rather than product selling Strong ability to develop relationships and provide exceptional service Experience in selling based on brand strength, reach, and service capabilities Ability to sell at product strength & company-set prices without relying on discounts Capability to set goals, conduct self-reviews, and continuously improve Proficiency in working with systems and daily reporting Established contacts in hotel brands, hotel units, promoters/builders, architects, and PMCs Willingness to cover the entire territory and travel as required even beyond allocated area Competencies Customer Focus Negotiation Skills Presentation Skills Competitor Analysis and Market Development Qualifications and Experience Education: MBA or equivalent advanced degree Experience: 5+ years of relevant experience in the core hospitality sector with useful existing contacts in the hospitality industry, essentially with Projects Team Skills: Strong planning and organizational skills Proactive approach with the ability to take ownership Excellent relationship-building and problem-solving abilities Exceptional communication and convincing skills Strong Negotiation Skills Pleasing personality with street smartness Grooming Skill Ability to handle senior managers/key decision-makers in the hospitality sector Strong need creation and concept selling skills Company Commitment to Equal Opportunity Employment Jaquar Group is committed to fostering a diverse and inclusive workplace and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, national orientation or disability. Reach Us At Jaquar and Company Private Limited Plot No.3, Sector – 11, IMT Manesar Gurgaon, Haryana – 122050 www.jaquar.com

Job Title : Front Desk & Office Administrator Location - Noida Sector 59 , 156 Office - can be discussed over call . Department : Administration and Reports To : Office Manager / Admin Head Job Summary : We are looking for a well-organized and presentable Front Desk & Office Administrator to manage daily administrative operations at the front desk. The ideal candidate will handle reception duties, document control, guest coordination, housekeeping management, travel arrangements, and general office administration. Key Responsibilities : Front Desk Management : Greet and welcome visitors in a professional and friendly manner. Manage incoming calls and direct them to the appropriate departments. Maintain a clean, organized, and presentable reception area. Administrative Support : Handle all incoming and outgoing mail and courier services. Prepare, file, and maintain documents and records. Coordinate with housekeeping staff to ensure cleanliness and upkeep of the office. Monitor office supplies and place orders as needed. Guest & Staff Coordination : Assist in travel and accommodation arrangements for staff and guests. Schedule and manage appointments, meetings, and conference room bookings. Support internal communication between departments. Computer & Documentation Work : Operate basic computer software (MS Word, Excel, Outlook). Assist in creating reports, letters, and other office correspondence. Maintain visitor logs and employee attendance if required. Key Requirements : Education : Graduate in any discipline (Preferred: B.A./B.Com/BBA). Experience : 15 years in a front desk or administrative role. Skills : Excellent verbal and written communication. Presentable appearance with a professional attitude. Basic computer literacy (MS Office, email handling). Multitasking and organizational skills. Work Conditions : Work Hours : Monday to Saturday (9:30 am to 6:30 p Dress Code : Business/Formal Attire Interested Candidates may share their resumes at Suruchi@neptuneindia.com Regards Suruchi HR

Specific duties and responsibilities of a Guest Relations Executive in a hotel: Greeting and Assisting Guests: Warmly welcoming guests upon arrival, assisting with check-in and check-out procedures, and providing information about hotel amenities and services. Providing Information: Offering detailed information about the hotel's facilities, services, and local attractions, including dining options, entertainment, and activities. Handling Guest Requests: Responding to guest inquiries and requests promptly and efficiently, whether it's providing extra towels, arranging transportation, or fulfilling special requests. Addressing Complaints: Handling guest complaints and concerns with professionalism and empathy, striving to resolve issues to the guest's satisfaction. Anticipating Needs: Proactively anticipating guest needs and offering assistance before being asked, such as providing information about local events or offering assistance with luggage. Maintaining Guest Records: Keeping accurate records of guest interactions, preferences, and special requests to personalize future service. Coordinating Services: Coordinating with other hotel departments, such as housekeeping or concierge, to ensure guest needs are met. VIP Guest Handling: Managing VIP guests' arrivals and departures, coordinating special arrangements and ensuring their comfort and satisfaction. Building Relationships: Developing positive relationships with guests through attentive service and proactive communication, fostering loyalty and repeat business. Promoting Hotel Services: Promoting the hotel's various services and amenities to guests, encouraging them to utilize the hotel's offerings. Maintaining a Positive Attitude: Maintaining a positive and professional demeanor at all times, representing the hotel in a positive light. Ensuring Compliance: Ensuring compliance with hotel policies and procedures, including those related to guest safety and security. Assisting with Special Events: Assisting with the coordination of special events, such as weddings or conferences, ensuring all guest needs are met. Providing Feedback: Gathering guest feedback during check-out and providing feedback to the relevant departments to improve service. Regards Swati Suman 7677321404

A resourceful Manager is one who will ensure efficient restaurant operation and maintain high production, productivity, quality, and customer-service standards. Coordinate the entire restaurant operations, including front-of-house and back-of-house. Required Candidate profile Proven working experience with restaurant management. Knowledge of the food service industry. Demonstrated career experience in customer service management.

Dream Job Cabin Crew for Private Jets (Female Only | Direct Hiring) Apply via WhatsApp Only: 9319037707 Priority will be given to candidates who WhatsApp directly. No calls. No agents. No fees. Location: PAN India Industry: Private Luxury Aviation Salary: 20–25 LPA (CTC + Flying Allowance + VIP Perks) Hiring Type: 100% Direct through Toolify Recruitment – No Third-Party Why This Is Your Dream Opportunity: Fly across India in private jets Serve elite guests: Celebrities, CEOs, Influencers Stay in 5-star hotels and live a glamorous lifestyle No aviation diploma needed – just confidence and class Receive free training in grooming, etiquette & VIP service Build a respected and financially rewarding long-term career You Are Eligible If: You're a female between 18–35 years Fluent in English Minimum 12th Pass (Graduates preferred) Good-looking, photogenic, and professionally groomed Polite, confident, and comfortable in premium environments Open to travel and flexible work hours Freshers welcome – if you have personality and presence What’s Not Needed: No aviation course or diploma No application fees No broker or consultant involved To Apply (WhatsApp Only – 9319037707): Send: Full Name, Age, City 2–3 full-length photos Resume or short intro Only professional, presentable profiles will be shortlisted. Toolify is a trusted recruitment firm with verified direct placements. This is more than a job – it’s the lifestyle you’ve always imagined. Step in with confidence.

Dream Job Cabin Crew for Private Jets Direct Hiring) Apply via WhatsApp Only: 9319037707 Priority will be given to candidates who WhatsApp directly. No calls. No agents. No fees. Location: PAN India Industry: Private Luxury Aviation Salary: 20–25 LPA (CTC + Flying Allowance + VIP Perks) Hiring Type: 100% Direct through Toolify Recruitment – No Third-Party Why This Is Your Dream Opportunity: Fly across India in private jets Serve elite guests: Celebrities, CEOs, Influencers Stay in 5-star hotels and live a glamorous lifestyle No aviation diploma needed – just confidence and class Receive free training in grooming, etiquette & VIP service Build a respected and financially rewarding long-term career You Are Eligible If: You're a female between 18–35 years Fluent in English Minimum 12th Pass (Graduates preferred) Good-looking, photogenic, and professionally groomed Polite, confident, and comfortable in premium environments Open to travel and flexible work hours Freshers welcome – if you have personality and presence What’s Not Needed: No aviation course or diploma No application fees No broker or consultant involved To Apply (WhatsApp Only – 9319037707): Send: Full Name, Age, City 2–3 full-length photos Resume or short intro Only professional, presentable profiles will be shortlisted. Toolify is a trusted recruitment firm with verified direct placements. This is more than a job – it’s the lifestyle you’ve always imagined. Step in with confidence.

Oversee the dining area, supervises food and beverage service staff in accordance with operating policies that he or she may help establish. Creates a positive team atmosphere among Team Members. Maintains records of staff periodic manner and operating costs. Provides Feedback and coaching to the Team regularly. Understands building capability through Cross training Treats all Team Members fairly, with respect. Sets high standards for appropriate team behavior on shift. Works with food and beverage staff to ensure proper food presentation and proper food handling procedures. Handle Guest complaints in Restaurants. Schedule Periodic Food and Beverage service staff meetings to ensure correct interpretation of policies and obtain feedback from staff members. Maintain budget and employee records, prepare payroll, and pay bills, or monitor bookkeeping records. Check quality of deliveries of fresh food and baked goods. Meet with sales representatives to order supplies such as tableware, cooking utensils, and cleaning items. Arrange for maintenance and repair of equipment and other services. Total receipts and balance against sales, deposit receipts, and lock facility at end of day. Ensures new products are executed properly following roll out. Is capable of handling irate customers with a friendly / calm attitude. Ensures product quality and great service. Shows enthusiasm about guest within the restaurant. Is flexible in dealing with changes / problems (e.g., being short staffed). Has effectively forecasted restaurant needs. Shifts priorities and goals as work demands change. Prioritizes tasks effectively to ensure most important tasks are completed on time. Delegates and follows-up effectively. Taking Ownership of issues or tasks and also give detail update of the F&B manager and the General Manager. Seeks, listens and responds to Guest feedback. Coaches team on how to exceed Guest expectations. Does not blame others; takes accountability for problems. Effectively identifies restaurant problems through reports and can ideate & execute to resolve the same. Proficiency in using computer software to monitor inventory, track staff schedules and pay, and perform other record keeping tasks. Proficiency in Point of Sale (POS) software, inventory software, Restaurant guest satisfactory tracking software etc. Assist in planning regular and special event Menu. NOTE:- Pan Asian Cuisine Restaurant Experience is preferred Regards Swati Suman 7677321404

Profile Overview: We are looking for a detail-oriented and analytical Revenue Management Executive to join our team. The ideal candidate will have 1-3 years of experience in revenue management, with a solid understanding of pricing strategies and revenue optimization techniques. You will be responsible for analyzing market trends, developing competitive pricing strategies, and maximizing revenue for our hotel partners. Responsibilities: Analyze market trends and competitor pricing to recommend dynamic pricing strategies. Monitor demand and market conditions to adjust rates in real-time. Use revenue management software to forecast demand and optimize pricing decisions. Regularly track and analyze revenue performance, providing actionable insights for improvement. Prepare and present detailed revenue reports to hotel partners to enhance engagement and performance. Focus on retaining hotel partners, especially those considering discontinuation of eZee Mint services. (Preferred) Proficient in registering hotels on online travel agencies (e.g., Airbnb, Agoda, Booking.com) using content API-based registration modules. Key Competencies for the Role: 1-3 years of experience in Revenue Management or a similar analytical role. Excellent communication and interpersonal skills. Ability to thrive in a fast-paced, target-driven environment. Detail-oriented, with the ability to manage multiple tasks effectively. (Preferred) Familiarity with eZee software suite - eZee Centrix, eZee Reservation, and eZee Absolute. Requirements: Bachelors degree in Business, Finance, Hospitality Management, or a related field. Strong analytical and problem-solving skills. Proficiency in revenue management systems and Microsoft Excel. (Preferred) Experience in customer service or call center environments. Why Join Us? If you have a passion for optimizing hotel revenue and are eager to work with cutting-edge hospitality technology, we d love to hear from you. Take the next step in your revenue management career with eZee Mint.

Front Desk / Center Manager Job Description Designation: Front Desk Executive Department: Operations Experience : Min. 2 years in Hospitality Sector, preferable with a 5 Star Hotel / Restaurant Job Role : 1. The person would be single point of contact for all the clients and their relative problems and queries, Therefore he/she will be: 2. Defining and implementing front desk objectives and procedures. 3. Tending to guests' complaints and questions and providing exceptional customer service. 4. Ensuring that the front desk and reception area is kept clean and organised. 5. Supervising staff and all front desk activities including bookings, appointments, phone calls, and emails. 6. Performing administrative duties such as filing and updating records, among others, as needed. 7. Handle the walk-in as well as telephonic enquiries and queries, and maintain a record of the visitors. 8. Supervise and administer the Supervisor, and keep a check on the housekeeping staff and office boys. 9. Handling the clients visiting the space and maintaining the visitor's list. Send your resume at rishika.tiwari@altfspaces.com

Responsibilities: Ensure exceptional guest experiences through hospitality expertise Coordinate hotel events & services with sales team Manage luxury lifestyle programs for clients and guest. Personalized Concierge Services Annual bonus Health insurance Provident fund Food allowance

Leading daily operations, drive service excellence, and coordinate cross-functional teams, SOP implementation, team leadership, vendor & resource management, performance analysis along with guest satisfaction, compliance, and operational efficiency. Required Candidate profile Candidates with a strong background in Food & Beverage operations will be preferred

Job role : General manger/Assistant general manager Location : North India Department : Hotel operations Job experience : 5+ years Job brief A general manager/assistant general manager shall be responsible for supervising management of the company's backpacker hostel effectively. He/she shall be entrusted to effectively manage a 35-50 keys hotel/hostel overseeing multiple facets of operations including front office, housekeeping, human resource management, F&B, guest experience, R&M & engineering, security & safety, etc. as per company's standard operating procedures. Key responsibilities Understanding of the hospitality/hotel industry with extensive work experience Understanding of the company's vision, business expansion plans, operational standards, etc. Understanding the nuances of managing a hotel under a brand network and optimise its operations with a bird eye view Understanding hotel pre-launch phase, day to day operations, etc. Understanding of various functions including front desk, housekeeping, F&B, engineering, etc. Supervising various functions and human resources (blue/white collar) Managing operational quality with attention to detail on various parameters such as infrastructure, services, staff, operations, etc. to ensure high service quality Handling & resolving escalations and grievances Managing P&L and cost-effectiveness while ensuring high service quality Motivating, mentoring and aligning staffs Liaising with various departments such as local police, health/fire/safety departments, local vendors, etc. and ensuring a cordial relationship Coordinating with other departments within the company to help resolve issues Qualifications Hospitality graduate/post-graduate or diploma in hospitality Min. 5 years of experience in a hotel, hostel, guest house, etc. Extensive operational knowledge of hotel operations Outstanding communication, interpersonal & time-management skills Flexible to relocate anywhere in northern India High attention to detail

Job role : Front desk manager/executive/associate Location : North India Department: Hotel operations Job experience : 1-3 years Job brief A front desk manager/executive/associate shall be responsible for management of the company's backpacker hostels effectively. He/she shall be entrusted to effectively be a part of the managing team for a 35-50 keys hotel/hostel overseeing multiple facets of operations including front office, housekeeping, F&B, guest experience, R&M & engineering, security & safety, etc. as per company's standard operating procedures. Key responsibilities Understanding of the hospitality/hotel industry with extensive work experience Understanding of the company's vision, business expansion plans, operational standards, etc. Understanding the nuances of managing a hotel under a brand network and optimise its operations with a bird eye view Understanding hotel pre-launch phase, day to day operations, etc. Understanding of various functions including front desk, housekeeping, F&B, engineering, etc. Supervising various functions and human resources (blue/white collar) Managing operational quality with attention to detail on various parameters such as infrastructure, services, staff, operations, etc. to ensure high service quality Handling & resolving escalations and grievances Liaising with various departments such as local police, health/fire/safety departments, local vendors, etc. and ensuring a cordial relationship Coordinating with other departments within the company to help resolve issues Qualifications Hospitality graduate/post-graduate or diploma in hospitality Min. 1-3 years of experience in a hotel, hostel, guest house, etc. Extensive operational knowledge of hotel operations Outstanding communication, interpersonal & time-management skills Flexible to relocate anywhere in northern India High attention to detail

Responsible for producing and presenting food items to meet customer and client expectations and Sodexo India standards as well as maintain and continuously improve the efficiency and profitability of the operation Ensure that safety and hygiene policy is strictly followed at the site Control the quantity and quality of the ingredients and ensure that all itemsare received as per the laid down specifications; responsible for training the receiving area staff on ingredient quality Responsible for maintaining record of all hygiene related procedures, initiatives and incidents Responsible for co-ordination with the QMHSE and H&FS teams to implement the policy and process Ensure that all incidents pertaining to QMHSE and H&FS are reported to the concerned teams on timeOperational ownership of all the QMHSE and H&FS processesTimely communication of all possible on site hazards to the concerned department Key Responsibilities Food OperationEnsure that all the service deliveries are carried out as per the terms and conditions agreed upon with the client Manage the menu recipes rotation for breakfast, lunch, snacks, dinner and special events Initiate development of new menus, upgrade old menus and special event MenusTaste the food before service begins Develop new ideas for promotions, festivals and other special eventsPlan the pre-preparation area to ensure that the items are processed according to the recipes Consistently maintain standards of quality, cost, presentation, and flavor of foods Organic Growth and Profitability Ensure organic growth of sales and sites by developing and promoting service excellence, retail offers and value added offersSustain and build site profitability through timely analysis of reports and Provide solutions to counter any discrepancies Cash and Debtors Management Responsible for accurate control, handover and deposition of cash; maintain accurately all the specified cash control documents Ensure that all the invoices are raised and delivered to the client as per Schedule People Management and TrainingManage the on-site team including cooks, MPWs, stewards, cashiers, Stores assistants etc Ensure that all the HR processes and staff welfare activities areimplemented and carried outCommunication and Client Retention Stay in close communication with the client for all issues regarding services, additional business, new initiatives and hygiene and prepare documents of the same Ensure 100% client retentionWastage Control and Cost Management Maintain a record of the daily leftovers; plan and prepare the production based on this data Minimise wastage and able to recycle excess ingredients for other dishes in accordance with the highest

Responsible for producing and presenting food items to meet customer and client expectations and Sodexo India standards as well as maintain and continuously improve the efficiency and profitability of the operation Ensure that safety and hygiene policy is strictly followed at the site Control the quantity and quality of the ingredients and ensure that all itemsare received as per the laid down specifications; responsible for training the receiving area staff on ingredient quality Responsible for maintaining record of all hygiene related procedures, initiatives and incidents Responsible for co-ordination with the QMHSE and H&FS teams to implement the policy and process Ensure that all incidents pertaining to QMHSE and H&FS are reported to the concerned teams on timeOperational ownership of all the QMHSE and H&FS processesTimely communication of all possible on site hazards to the concerned department Key Responsibilities Food OperationEnsure that all the service deliveries are carried out as per the terms and conditions agreed upon with the client Manage the menu recipes rotation for breakfast, lunch, snacks, dinner and special events Initiate development of new menus, upgrade old menus and special event MenusTaste the food before service begins Develop new ideas for promotions, festivals and other special eventsPlan the pre-preparation area to ensure that the items are processed according to the recipes Consistently maintain standards of quality, cost, presentation, and flavor of foods Organic Growth and Profitability Ensure organic growth of sales and sites by developing and promoting service excellence, retail offers and value added offersSustain and build site profitability through timely analysis of reports and Provide solutions to counter any discrepancies Cash and Debtors Management Responsible for accurate control, handover and deposition of cash; maintain accurately all the specified cash control documents Ensure that all the invoices are raised and delivered to the client as per Schedule People Management and TrainingManage the on-site team including cooks, MPWs, stewards, cashiers, Stores assistants etc Ensure that all the HR processes and staff welfare activities areimplemented and carried outCommunication and Client Retention Stay in close communication with the client for all issues regarding services, additional business, new initiatives and hygiene and prepare documents of the same Ensure 100% client retentionWastage Control and Cost Management Maintain a record of the daily leftovers; plan and prepare the production based on this data Minimise wastage and able to recycle excess ingredients for other dishes in accordance with the highest

Responsible for producing and presenting food items to meet customer and client expectations and Sodexo India standards as well as maintain and continuously improve the efficiency and profitability of the operation Ensure that safety and hygiene policy is strictly followed at the site Control the quantity and quality of the ingredients and ensure that all itemsare received as per the laid down specifications; responsible for training the receiving area staff on ingredient quality Responsible for maintaining record of all hygiene related procedures, initiatives and incidents Responsible for co-ordination with the QMHSE and H&FS teams to implement the policy and processEnsure that all incidents pertaining to QMHSE and H&FS are reported to the concerned teams on timeOperational ownership of all the QMHSE and H&FS processesTimely communication of all possible on site hazards to the concerned departmen Key Responsibilities Food Operation Ensure that all the service deliveries are carried out as per the terms and conditions agreed upon with the client Manage the menu recipes rotation for breakfast, lunch, snacks, dinner and special eventsInitiate development of new menus, upgrade old menus and special event Menus Taste the food before service begins Develop new ideas for promotions, festivals and other special events Plan the pre-preparation area to ensure that the items are processed according to the recipes Consistently maintain standards of quality, cost, presentation, and flavor of foods Organic Growth and Profitability Ensure organic growth of sales and sites by developing and promoting service excellence, retail offers and value added offersSustain and build site profitability through timely analysis of reports and Provide solutions to counter any discrepancies Cash and Debtors Management Responsible for accurate control, handover and deposition of cash; maintain accurately all the specified cash control documentsEnsure that all the invoices are raised and delivered to the client as per Schedule People Management and Training Manage the on-site team including cooks, MPWs, stewards, cashiers, Stores assistants etc Ensure that all the HR processes and staff welfare activities areimplemented and carried out Communication and Client Retention Stay in close communication with the client for all issues regarding services, additional business, new initiatives and hygiene and prepare documents of the sameEnsure 100% client retention Wastage Control and Cost Management Maintain a record of the daily leftovers; plan and prepare the production based on this data Minimise wastage and able to recycle excess ingredients for other dishes in accordance with the highest hygiene standards Legal Compliances Co-ordinate with the HR, QMHSE and Legal departments to ensure that all the legal compliances are met with and a copy of the same is maintained Systems Implementation and Process Management Ensure that all the systems and processes are implemented and followed as per the company policy Ensure that all the work processes are documented and displayedProcurement and Inventory Management Responsible for monitoring the daily raw material indent Qualification: Should be IHM pass out with 3+ yrs of work experience Strong in business acumenCommitment to quality Strong financial and budgeting skills Sound written and verbal communication Well-groomed and able to represent Sodexo in a professional manner Should have strong interpersonal skills & be very Customer focused

Were Hiring: Assistant Operation Manager Hospitality & Facility Management Location: Pune/Mumbai Maharashtra Company: Vcare Hospitality India Pvt. Ltd. Website: www.vcarehospitality.com Email: hiring@vcarehospitality.com Contact: +91 9970311187 / 7798881191 About Us: Vcare Hospitality India Pvt. Ltd. is a pan-India leader in hospitality and facility management services. We specialize in providing integrated manpower solutions for both white-collar and blue-collar profiles, with a strong focus on quality, compliance, and customer satisfaction. Position: Assistant Operation Manager Role Overview: We are looking for a proactive and experienced Assistant Operation Manager to support and execute day-to-day operations, manpower sourcing, and service delivery in Pune. The ideal candidate should have a background in hospitality and facility management and a hands-on approach to managing staff and client relationships. Key Responsibilities: Assist in managing operations at client sites, ensuring quality service delivery. Support the sourcing, deployment, and supervision of both white-collar and blue-collar workforce. Coordinate daily activities including housekeeping, security, and facility-related services. Conduct regular site visits to monitor service standards and compliance. Handle basic reporting, documentation, and manpower records. Assist in resolving operational issues and addressing client concerns promptly. Maintain coordination with the HR and recruitment teams for staffing needs. Candidate Requirements: Experience: 2 - 5 years in hospitality/facility management and manpower handling. Strong understanding of operations, staffing, and compliance processes. Excellent communication, leadership, and organizational skills. Familiarity with Pune geography and local labor market is an advantage. Willingness to travel across sites in the Pune region as required. Proficiency in MS Office and report preparation. Why Join Vcare? Work with a rapidly growing organization in the facility and staffing sector Real-time operational exposure and leadership growth Competitive salary and incentive structure Supportive work culture and career advancement opportunities Apply Now: Send your CV to hiring@vcarehospitality.com For queries, contact us at +91 9970311187 / 7798881191 #Tags: #AssistantOperationManager #FacilityManagement #HospitalityJobs #ManpowerSourcing #PuneJobs #OperationsCareers #WhiteCollarHiring #BlueCollarHiring #TeamVcare #VcareHospitality #JobsInPune #HiringNow #FacilityJobs

Background : At least 1 year of team handling experience, working at a managerial level Industry: Automobile / Hospitality / Service Industry Qualification : Minimum Graduate, PG or MBA preferred Competency Required : - Customer centric & Service oriented - Team management skills - Floor & Hospitality management - Planning & Organizing Skills - Understanding of Sales Process & Operations - Good communication & Networking skills Responsibilities: Ensuring that 100% enquiries from all sources are captured, distributed to teams and are followed up Ensuring that 100% customer queries are responded Ensuring implementation of SOP & Quality of sales aspects in showroom Handling of customer utilities & conveniences including processes of floor management, valet, Pantry & car delivery Capturing of customer complaints, response with-in 1 hour and resolution with-in 24 hours through RMs

Responsibilities: Handle guest calls/messages, coordinate cleanings, inspect 12+ properties, manage check-ins/outs, maintain quality standards, report daily ops, and ensure smooth day-to-day operations. Travel locally for site visits. Travel allowance

Interview Coordination Recruiter Contact: Ms.Afreen Manzoor Phone Number: +91-9320613279 Availability: 11:00 AM 5:00 PM About the Role Transcom, a global leader in customer experience solutions, is looking for Customer Support Associates to join our team. This role is ideal for individuals who excel in customer engagement, problem-solving, and technical support for international clients. Job Overview: We are currently hiring for the position of Customer Service Associate Hotel Bookings (US Travel Process) at Transcom, Jaipur . Key Responsibility Areas (KRA): Handling inbound and outbound calls related to hotel bookings and customer inquiries. Assisting customers with reservations, modifications, and cancellations. Providing exceptional customer service and maintaining professionalism at all times. Ensuring customer satisfaction by addressing concerns and resolving issues efficiently. Adhering to process guidelines and achieving assigned performance targets. Maintaining accurate records of customer interactions and transactions. Additional Information: Salary: 35,000 CTC + Upto 8,000 Incentives Work Schedule: 5.5 Days Working (Rotational Shifts & Offs) Cab Facility: 180 per night shift for male employees & one-sided cabs for females during odd hours Eligibility: Any Graduate/Undergraduate with excellent communication skills and a minimum of 6 months of BPO experience