Assistant Manager Restaurant

**Job Description:** As a Food and Beverage/Culinary Manager at The Westin Gurgaon New Delhi, your role involves overseeing the food and beverage/culinary operations to ensure guest and employee satisfaction while maintaining standards and achieving financial goals. **Key Responsibilities:** - Create and nurture a motivating and empowering environment that promotes teamwork, continuous improvement, and exceptional service. - Provide excellent customer service to both employees and guests by responding promptly to concerns and addressing them proactively. - Utilize coaching skills to support and motivate staff in resolving guest and employee-related issues. - Set and uphold service expectations for all guests, internally and externally, ensuring exceptional customer service. - Take ownership of guest complaints or problems until they are resolved to the guest's satisfaction. - Develop relationships with guests to encourage repeat clientele and build loyalty. - Comply with corporate accounting procedures and assist the General Manager with annual Quality audits. **Qualifications Required:** - High school diploma or GED with 3 years of experience in food and beverage, culinary, or related professional area; OR - 2-year degree in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration, or related major from an accredited university with 1 year of experience in food and beverage, culinary, or related professional area. **About the Company:** At Westin, the brand is committed to empowering guests to enhance their well-being while traveling, aiming to become the preeminent wellness brand in hospitality. The company values the unique backgrounds of its associates and actively fosters an inclusive environment where diversity is celebrated. By joining the Westin team, you will have the opportunity to contribute to a culture that promotes personal well-being both on and off the property, allowing you to be the best version of yourself. If you are passionate, active, optimistic, and adventurous, you are the ideal candidate to join the Westin global team and embark on a fulfilling career journey.,