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1.0 - 4.0 years

0 - 0 Lacs

latehar, giridih, saraikela kharsawan

On-site

Job description Develop and implement quality management systems Monitor and analyze quality performance metrics Collaborate with production and operations teams to ensure compliance Provide training and support to quality staff Maintain documentation and records of quality activities Employment Type: Full Time, Permanent Role Category: Production & Manufacturing Education UG: Any Graduate PG: Provident fund Employment Type: Full Time, Permanent Role Category: Operations, Maintenance & Support Accommodation Free Salary : 20k 38k Per Month Contact info : 78,34,98,21,39 Rita

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1.0 - 5.0 years

0 Lacs

thane, maharashtra

On-site

We are looking for an ISO Coordinator with complete knowledge of Quality Management Systems (QMS). Your role will involve coordinating with various departments for internal audits and new client factory visits for quality audits. It is essential to have good communication skills, particularly in English. Proficiency in Excel is also important for this role. This is a full-time position with benefits such as health insurance and provident fund. The schedule is day shift with a yearly bonus. The ideal candidate should be located in or willing to relocate to Thane, Maharashtra. Preferred education for this role is a Diploma. The preferred total work experience is 1 year, with 2 years of experience in data entry. Proficiency in English language is preferred for this position.,

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15.0 - 19.0 years

0 Lacs

jaipur, rajasthan

On-site

As a Quality Auditor for water infrastructure projects, your primary responsibility will be to conduct regular audits to ensure compliance with regulations, report any deviations found, and track corrective actions to be taken. You will be monitoring project quality by inspecting water supply schemes, tracking non-conformities, and recommending improvements to enhance overall project performance. Your role will also involve analyzing project schedules, assessing Key Performance Indicators (KPIs), identifying risks, and recommending performance optimizations to ensure project success. It will be crucial for you to maintain audit records accurately, generate reports based on your findings, and effectively communicate these findings to stakeholders involved in the projects. In addition to your auditing duties, you will be expected to assess project risks, propose mitigations to mitigate these risks, and ensure that all safety regulations are strictly adhered to throughout the project lifecycle. To be eligible for this role, you should hold a degree in Civil Engineering with a minimum of 15 years of experience specifically in water infrastructure projects as a quality auditor. You should be willing to travel extensively, spending at least 15 days in a month visiting various project sites. Strong communication skills and previous experience in team handling will be additional assets that would help you excel in this role. This position offers a competitive budget of 15 LPA and is based in Jaipur. If you are a highly experienced Civil Engineer with a passion for ensuring quality and compliance in water infrastructure projects, this role could be the next step in your career advancement.,

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8.0 - 12.0 years

0 Lacs

tamil nadu

On-site

As the Project Quality Manager, your main responsibilities will include overseeing all Quality assurance and Quality control activities throughout the project lifecycle, from Design/ Engineering, Procurement, Construction, Inspection/ Testing to Commissioning phases. You will be advising and guiding project line management on all Quality and verification activities, along with related technical matters. It will be your responsibility to establish, implement, operate, and maintain the Quality Management System for projects in compliance with relevant standards. You will also play a key role in identifying, allocating quality resources, and providing Quality training for all project personnel, ensuring that they understand and effectively execute their responsibilities as per the quality plan and procedures. Managing the Non-conformity process, implementing corrective and preventive actions, and monitoring their effectiveness will be part of your duties as well. In addition to your prime responsibilities, you will lead Quality Audits both internally and externally, managing multi-discipline QA/QC teams. Regularly conducting Project Quality System review meetings with the project team is also expected from you. Key relationships in this role include internal interactions with Employees and external interactions with Customers, Vendors, Site coordination, and Regulatory bodies. To excel in this role, it is essential that you have experience in Quality Management within the EPC phases of oil and gas projects. Previous experience working with international clients in India or abroad is required. Being a qualified QMS Lead Auditor and having worked as a Project Quality Manager for mega-sized Oil and Gas projects are also prerequisites. Familiarity with international codes and standards used in the Oil and gas industries is a must-have for this position. Additionally, possessing ASNT Level II/III certification in NDE techniques and certification (CSWIP/AWS/NACE/BGAS) in Welding and Painting inspection would be advantageous. Exposure to exotic, non-ferrous, and non-metallic materials is considered a plus. In summary, as the Project Quality Manager, your role will be crucial in ensuring the quality assurance and control activities are effectively implemented across all project phases, while maintaining compliance with standards and regulations. Your expertise and leadership will be instrumental in achieving project quality objectives and delivering successful outcomes.,

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3.0 - 8.0 years

3 - 4 Lacs

Bengaluru

Work from Office

1. Maintain all ISO codes and standards 2. Compliance of all Systems and procedures 3. Own and execute Test plans, check lists and other quality formats 4. Report preparation, analysis and data backup Role: 1. Ensure relevant standards and codes are available in Laboratory as controlled documents. 2. Ensure compliance with all organizational and system (QMS/EMS/OHS) requirements 3. Ensure implementation of Inspection Test Plans, Check Lists and other quality formats. 4. Identify material sources, material tests and ensure conformity with specification and standards. 5. Conduct regular tests on materials as per PQP for conformance and maintain records. 6. Review of all reports related to quality matters. 7. Timely submission of MPR/WPR to HO. 8. Ensure that suitable measuring and testing equipment is available and by coordinating with HO for timely mobilization of equipment. 9. Preparation of master list for lab equipment and updating periodically. 10. Identify, Calibrate and maintain master list of testing and measuring equipment. 11. Conduct Compatibility tests whenever sources are changed. 12. Conduct Product Quality check as per procedure 13. Inform findings to reporting authority with back up data, analysis and comments at regular intervals. Job Specification: 1. BTech, BE or Diploma in Civil, Proficiency in MS office/ MS project software. 2. In-depth understanding of Construction and quality assurance. 3. Excellent knowledge of data analysis 4. Analytical and decision-making skills.

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2.0 - 7.0 years

16 - 18 Lacs

Gurugram

Work from Office

Job Title Quality Manager Job Description The Quality Assurance Manager is responsible for implementing policy changes, ensuring product quality, managing manufacturing processes, coordinating product inspections, qualifying materials, overseeing supplier processes, executing recall procedures, producing quality assurance deliverables, and fostering collaboration across departments to achieve project goals and operational excellence. The role coordinates inspections and inquiries regarding manufacturing sites to ensure comprehensive oversight and compliance with company standards. The role introduces quality processes and tools to ensure product quality, enhances customer satisfaction and fosters a culture of excellence. The role manages quality assurance project teams, contributes to performance management and career development, oversees operational processes, and ensures effective utilization of skills and resources towards achieving project goals. Job Responsibilities: Implements changes in policies, executes procedures that impact the immediate organization(s), shapes operational frameworks and fosters efficiency and compliance within the organizational structure. Monitors operational key performance indicators (KPIs) to evaluate the success of operations, actively participates in the development, modification, and execution of company policies impacting immediate operations, with potential implications across the organization. Introduces and implements quality processes and tools necessary to ensure product quality and enhance customer satisfaction, fostering a culture of excellence and continuous improvement within the organization. Manages the review and approval of finished products manufactured for and by the company, coordinates all inspections and inquiries regarding the operation of manufacturing sites and collaborates with relevant company groups to ensure compliance with company standards and manufacturing process specifications. Guides and mentors the quality assurance team, actively contributing to employee selection, performance management, compensation management, career development, and overseeing operational processes. Organizes material qualification, supplier process enhancement, and supplier list management, ensures adherence to critical quality parameters through implementation of control plans, control limits, and tolerances, and oversees updates to the approved supplier list to ensure compliance with release requirements for company materials and products. Oversees product recall procedures, implements company policies to ensure swift resolution and regulatory compliance, and manages recall activities for the companys products. Collaborates with all stakeholders involved in the product development process, customer services, and sales and marketing, offers guidance, direction, and consultation to ensure alignment of objectives and effective coordination across departments. Manages a cooperative effort among members of a project team, ensuring collaboration, synergy, and effective utilization of collective skills and resources towards achieving project goals. Minimum required Education: Bachelors / Masters Degree in Quality Management, Supply Chain Management, Engineering, Science or equivalent. Minimum required Experience: Minimum 2 years of experience with Bachelors OR Minimum 1 years of experience with Masters in areas such as Medical Device, Quality Assurance, Quality Control, Quality Audit, Compliance Coordination or Warehouse Operations or equivalent. How we work together We believe that we are better together than apart. For our office-based teams, this means working in-person at least 3 days per week. Onsite roles require full-time presence in the company s facilities. Field roles are most effectively done outside of the company s main facilities, generally at the customers or suppliers locations. If you re interested in this role and have many, but not all, of the experiences needed, we encourage you to apply. You may still be the right candidate for this or other opportunities at Philips. Learn more about our culture of impact with care here .

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1.0 - 6.0 years

5 - 6 Lacs

Bengaluru

Work from Office

The Business Compliance team is looking for motivated self-starters who can work in a fast paced, data-driven environment. The successful candidate will be a proactive problem solver, have an extremely high level of customer focus and a passion for decision making that helps enable & drive compliance in Seller teams. As an Investigation Specialist in the Business Compliance team, you will be responsible for conducting regular quality audits & investigations on the processes deployed across business functions and ensure compliance to the same. You will need to proactively identify process risks. This role is critical to Amazon s culture & code of business conduct principles and is a great opportunity to be part of the team solving ambiguous, challenging problems. The ideal candidate will have ability to deliver results under time constraints, execute repeatable processes and identify opportunity to automate them, and have good communication skills. Operating in a rapidly changing environment will require the candidate to be comfortable dealing with ambiguous, new and challenging situations. The role does not require any travel. Role and Responsibilities: 1. Conduct regular seller audits across business functions (voice / calling operations & documentation are a large part of this) to identify malpractice around launch/post launch of sellers, selections and other business inputs by internal employees or 3rd party partners. 2. Dive deep on regular basis to uncover new risks, re-prioritize existing risks, and assist with investigation and root cause resolution. 3. Leverage appropriate tools and applications to dive deep into data and present detailed reports. 4. Meet assigned productivity and quality targets. 5. Provide ideas for process improvements to enhance process efficiency, quality and seller/customer experience. 6. Educate internal and external stakeholders to ensure compliance on our projects and processes. 7. Collaborate with internal teams/stakeholders to develop product/process solutions for business. 1+ years of data-driven business operations processes experience Bachelors degree Speak, write, and read fluently in English Experience with Microsoft Office products and applications Experience with Excel Proven experience of root cause analysis and problem solving. Knowledge of consumer product compliance processes and regulations Experience in regulatory compliance management with government agencies Speak & Converse in atleast 1 other native language apart from English

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2.0 - 5.0 years

4 - 7 Lacs

Ludhiana

Work from Office

About Us Tata International Limited is a leading trading and distribution company that has served the industry for over six decades, exemplifying its core values of Pioneering, Integrity, Excellence, Unity and Responsibility. We have our footprints in over 29 countries across the globe operating in diversified verticals from trading and distribution to manufacturing and retail, which offers our employees a dynamic environment rich in opportunities. Guided by the common threads of Tata Code of Conduct, we foster a collaborative and inclusive work environment that encourages personal and professional growth thus laying a strong foundation for creating a world-class organization where employees are respected and motivated to contribute to sustainable development. Job Purpose This Position is to support QA team of bicycles at Systec. Key Responsibilities To Support in regular quality audits and evaluations.To Support in Monitoring and assess the quality of products, services, or processes to identify areas for improvement.To Support in Maintaining detailed records of quality assurance activities, corrective actions, and preventive measures.To Collaborate with cross-functional teams to identify opportunities for process improvements and efficiency enhancements.To Support in Implementation of ongoing monitoring processes to ensure sustained adherence to quality standards. Educational Qualifications B.Tech (Mechanical / Automobile / Production) Desired Profile (Experience) 2-5 years Industry Preference Bicycle Manufacturing / Projects

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4.0 - 6.0 years

5 - 9 Lacs

Gurugram

Work from Office

Job Title: Assistant Manager - Quality Job Designation Assistant Manager - Quality Vertical: Travel Location: Gurugram Salary Range : Position Type : Permanent HR Contact: Panelist : Sugandha Kamra, Deepak Sharma A. Pre-requisite for the role Essential Qualification and Work Experience: Soft Skills : Excellent analytical, communication, and interpersonal skill Strong leadership and team management skills Technical Skills: Strong knowledge of travel industry standards, regulations, and best practices. Proficiency in quality monitoring tools and software. Ability to work in a fast-paced environment and manage multiple priorities. Proficient in MS Office Suite (Word, Excel, PowerPoint) Attention to detail and a commitment to quality. Problem-solving and critical-thinking abilities. Preferred Qualification: Bachelors degree. Minimum of 4-5 years of experience in a quality assurance role within a BPO environment, preferably in the travel domain. Preferred Technical Skills: Certification in Quality Assurance (e.g., Six Sigma, COPC) is a plus. B. Position Summary: Essential duties and responsibilities include the following (other duties may be assigned) The Transaction Quality Assistant Manager in the BPO Travel domain is responsible for ensuring the highest quality standards in customer interactions and transaction processes. This role involves monitoring, analyzing, and improving transaction quality to enhance customer satisfaction and operational efficiency. Quality Monitoring and Evaluation: Oversee the quality monitoring process for customer interactions (calls, emails, chats) and transaction processing. Conduct regular audits and evaluations to ensure compliance with quality standards and guidelines. Identify areas of improvement and provide actionable feedback to agents and supervisors. Data Analysis and Reporting: Analyze quality scores, trends, and patterns to identify root causes of quality issues. Prepare and present detailed reports on quality performance to management. Develop and track key performance indicators (KPIs) related to transaction quality Training and Development: Collaborate with the training team to design and deliver quality training programs for agents. Conduct refresher training sessions based on audit findings and quality gaps. Mentor and coach agents to enhance their performance and adherence to quality standards Process Improvement: Work with cross-functional teams to identify and implement process improvements. Participate in the development and revision of quality assurance policies and procedures. Ensure that all processes align with industry standards and client requirements Client and Stakeholder Management: Act as the point of contact for quality-related queries from clients and stakeholders. Participate in client calls and meetings to discuss quality performance and improvement plans. Ensure client satisfaction by maintaining high-quality standards in service delivery Compliance and Documentation: Ensure adherence to regulatory and compliance requirements specific to the travel domain. Maintain comprehensive documentation of quality assurance activities and findings. Assist in internal and external quality audits. Coforge BPS Solutions Pvt Ltd Coforge is an equal opportunities employer and welcomes applications from all sections of society and does not discriminate on grounds of race, religion or belief, ethnic or national origin, disability, age, citizenship, marital, domestic or civil partnership status, sexual orientation, or gender identity, or any other basis as protected by applicable law

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10.0 - 15.0 years

11 - 16 Lacs

Surat

Work from Office

Sanguine Technologies is looking for QA Manager to join our dynamic team and embark on a rewarding career journey Quality Assurance Strategy: Develop and implement a comprehensive quality assurance strategy and plan that aligns with the organization's goals and objectives Quality Policies and Procedures: Establish and enforce quality assurance policies, procedures, and guidelines to ensure consistent product or service quality Quality Standards: Define and communicate quality standards and specifications for products or services, ensuring they meet or exceed customer expectations Regulatory Compliance: Ensure compliance with industry-specific regulations, standards, and certifications relevant to the organization's products or services Quality Audits: Conduct internal quality audits and inspections to assess adherence to quality standards and identify areas for improvement Quality Control: Implement quality control measures and processes to monitor and maintain product or service quality throughout the production or service delivery process Process Improvement: Identify opportunities for process improvement and work with cross-functional teams to streamline operations, reduce defects, and enhance efficiency Root Cause Analysis: Investigate quality issues, defects, or customer complaints, and perform root cause analysis to prevent recurrence Documentation: Maintain accurate and detailed records of quality control activities, audit findings, and corrective actions taken Training and Education: Develop and provide training programs for staff on quality assurance principles, procedures, and best practices

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10.0 - 11.0 years

11 - 13 Lacs

Sanand

Work from Office

Role & responsibilities Significant experience in Quality Assurance. Responsible for overall quality assurance control & system activities at Plant. Preferred candidate profile B tech Mechanical having minimum 10+ yrs of experience in automobile industry.. Perks and benefits

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3.0 - 6.0 years

3 - 4 Lacs

Hapur

Work from Office

Responsibilities: * Lead quality control processes * Ensure compliance with industry standards * Oversee all QC activities * Conduct regular audits & inspections * Collaborate with production team on improvement initiatives

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4.0 - 9.0 years

5 - 6 Lacs

Dombivli

Work from Office

Responsibilities: * Conduct quality audits & inspections * Ensure compliance with ISO standards * Prepare accurate quality documents * Perform process inspections & raw material checks Accidental insurance Provident fund

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8.0 - 13.0 years

8 - 12 Lacs

Bengaluru

Work from Office

Looking for a skilled professional with 8 to 14 years of experience to join our team as a Manager - Delivery Quality in Bengaluru. Roles and Responsibility Manage and oversee the delivery quality process to ensure high standards. Develop and implement effective quality control measures to identify areas for improvement. Collaborate with cross-functional teams to resolve issues and enhance service quality. Analyze data and metrics to measure performance and make informed decisions. Provide training and coaching to team members on quality procedures and best practices. Identify opportunities for process improvements and recommend changes. Job Requirements Minimum 8 years of experience in a related field, preferably in healthcare management services. Strong understanding of CRM/IT enabled services/BPO industry trends and principles. Excellent leadership and communication skills, with the ability to motivate teams. Proven track record of delivering high-quality results in a fast-paced environment. Ability to analyze complex data sets and make informed decisions. Strong problem-solving skills, with the ability to think critically and creatively.

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8.0 - 13.0 years

10 - 14 Lacs

Chennai

Work from Office

We are looking for a skilled Senior Manager - Delivery Quality to join our team at Omega Healthcare Management Services Pvt. Ltd., with 8-14 years of experience in the field. Roles and Responsibility Manage and oversee the delivery quality process to ensure high standards of service. Develop and implement effective quality control measures to identify areas for improvement. Collaborate with cross-functional teams to resolve issues and enhance overall performance. Analyze data and metrics to measure quality and identify trends. Provide training and coaching to team members on quality procedures and best practices. Ensure compliance with regulatory requirements and industry standards. Job Requirements Proven experience in managing delivery quality, preferably in healthcare or related industries. Strong understanding of quality management principles and methodologies. Excellent analytical and problem-solving skills, with the ability to interpret data and make informed decisions. Effective communication and interpersonal skills, enabling collaboration with diverse stakeholders. Ability to work in a fast-paced environment and adapt to changing priorities. Strong leadership skills, including mentoring and coaching team members to achieve their goals.

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3.0 - 5.0 years

4 - 9 Lacs

Ghaziabad

Work from Office

1. Testing certification 2. Process control of stainless steel wire rods rebars (Long products) 3. Able to understand, collect analyze the process control parameters by analytical tools. 4. Understand customer's technical requirements work accordingly for process requirements. 5. Working knowledge of SPC, SQC

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5.0 - 7.0 years

2 - 5 Lacs

Hisar

Work from Office

Jindal Stainless Limited is looking for Associate - Quality to join our dynamic team and embark on a rewarding career journey Develop and implement quality assurance strategies and processes. Conduct audits and inspections to ensure compliance with standards. Monitor and analyze quality performance metrics. Collaborate with production and engineering teams to address quality issues. Provide training and support to QA team members. Stay updated with advancements in quality assurance methodologies. Participate in quality improvement initiatives. Contribute to the continuous improvement of quality assurance processes.

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1.0 - 6.0 years

2 - 4 Lacs

Mohali

Work from Office

Roles and Responsibilities Conduct quality audits, call audits, and call monitoring to ensure adherence to quality standards. Develop and maintain process documentation for quality control procedures. Analyze data using QC tools such as 7QC, CSAT, Pareto charts, histograms, and fishbones to identify areas for improvement. Collaborate with team members to resolve issues related to call quality and customer satisfaction. Provide training on quality assurance processes to new hires. Desired Candidate Profile 1-6 years of experience in a BPO or call center environment. Strong understanding of Quality Audit principles and practices. Proficiency in using QC tools such as 7QC, CSAT, Pareto charts, histograms, and fishbones. Excellent analytical skills with ability to interpret data effectively. SALARY COMPENSATION : Upto 4.8 LPA INTERESTED CANDIDATES REACH ME ON THIS : rozy.rozy1@teleperformancedibs.com

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2.0 - 7.0 years

2 - 5 Lacs

Kochi

Work from Office

Policybazaar is looking out for Call Quality Analysts .(Call Auditing) Designation - Quality Analyst/ Sr. Quality Analyst Job location- Kochi Experience - 1+ Years Role Description This is a full-time on-site role as a Call Quality Analyst at Policybazaar.com in Gurugram. The role involves monitoring, evaluating, and providing feedback on call interactions to ensure quality standards are met. Qualifications Excellent verbal and written communication skills Strong attention to detail and analytical skills Experience in customer service or call center operations Knowledge of quality assurance processes and tools Ability to work in a fast-paced environment and meet deadlines Proficiency in Microsoft Office suite Minimum of a high school diploma or equivalent, Bachelor's degree preferred. How to Apply Interested Candidate can share their updated CV at kanishkabisht@policybazaar.com or WhatsApp - 9582253267 Current CTC Expected CTC Notice period Team size Total experience Reason for change Age Current loc Languages

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7.0 - 12.0 years

10 - 13 Lacs

Gurugram

Work from Office

Conduct factoryvisit, evaluate factory’s production processes,qualitysystem&compliance with min stnrds.factory technical audit (FTA)&appvl onsuppliers.sample&packaging evaluation testing &approval,PPmeeting, inspection report review, shipment release Required Candidate profile willing to learn new products ,production process Detailed mind of quality,product knowledgeAble to handle high pressure,articulate problem clearly- Good communication skillFrequent travel is required

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10.0 - 20.0 years

8 - 10 Lacs

Pune

Work from Office

Hiring Quality Incharge with 10+ yrs in wiring harness. Lead QMS (IATF/ISO), audits, inspections, PPAP/APQP, 8D/CAPA, team training, and continuous improvement. BE (Mech/Elect/Auto), strong skills in QC tools and testing equipment. Provident fund

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7.0 - 12.0 years

3 - 5 Lacs

Ghaziabad

Work from Office

Job description Positition- Quality Manager Industry - FMCG Food Experience - 8+ years Location - Ghaziabad Work Summary - The job includes overall product quality, plant quality & packaging quality responsibilities. Ensuring RM, In-process and Finished goods product quality and safety. Including managing and training of QA/QC team to ensure ISO, 3P, FSSAI and other regulatory specifications. Key Role & Responsibilities: 1. Quality Management System (QMS): Oversee and maintain the QMS, ensuring compliance with all quality standards, including ISO, HACCP, GMP, and other industry-specific regulations. 2. Process Monitoring: Monitor all stages of the snacks production process to identify potential quality issues. Implement corrective actions promptly to mitigate any deviations from quality standards. 3. Product Testing and Analysis: Supervise laboratory staff in conducting tests on raw materials, in-process products, and finished product to ensure they meet nutritional, physical, and microbiological standards. 4. Supplier Quality Assurance: Collaborate with the procurement team to audit and evaluate suppliers, ensuring the quality of raw materials aligns with company standards. 5. Documentation and Reporting: Maintain accurate records of quality checks, audits, and corrective actions. Generate reports and present findings to management, providing insights into quality performance. 6. Continuous Improvement: Identify areas for improvement within the production and quality processes. Develop and implement strategies to optimize quality standards and reduce wastage. 7. Training and Development: Train and supervise quality assurance staff, ensuring they are skilled in the latest testing methods and quality control techniques. 8. Compliance and Audits: Prepare for and lead external and internal audits. Ensure all procedures are aligned with regulatory and industry requirements. 9. Customer Complaints and Feedback: Investigate quality-related customer complaints and implement corrective actions. Provide feedback to teams to prevent future issues. Desired Candidate (Professional/ Technical Competencies)- 1. Basic reading, writing 2. Knowledge of food manufacturing operations 3. Knowledge of food technology, food microbiology, safe food handling procedures and food sanitation practices. 4. Knowledge of Good Manufacturing Practices (GMP), HACCP Principles, ISO 9000, FSSC 22000 & other regulations 5. Ability to design and conduct Quality and Food Safety Audits. 6. Ability to apply sound technical principles to root cause analyses, problem- solving and project management. 7. Familiarity with product regulations, food safety, product labelling and nutrition science including FSSAI. 8. Must possess the ability to coordinate and plan strategically. 9. Success Framework Technical Competencies Food Safety, Food Safety & Quality Management System, Business Knowledge, People Management & Development, Problem Solving, Quality Delivery

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2.0 - 7.0 years

10 - 15 Lacs

Hyderabad

Work from Office

Email your resume to Raveena@wissenpro.com or call/WhatsApp us at 703-204-6318 Role and Key Responsibilities: Reviewing Online Content Analyze online videos, content, complaints, and legal notices from end customers regarding potential copyright issues. Content Management Review and update content on popular social media platforms. Content Audit Conduct audits of received content and prepare it for social media uploads. Key Skills and Knowledge: Language Proficiency Fluency in the required language and exceptional verbal & written English skills. Knowledge & Awareness Strong understanding of current affairs, social media platforms, and their specific policies. Social Media Expertise Previous experience in social media roles is an advantage. Analytical Thinking Demonstrates maturity and analytical skills. Teamwork Strong collaboration skills and high engagement with the team. Key Focus : Accuracy, compliance, and efficient management of social media content while ensuring team synergy and quality output.

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4.0 - 9.0 years

3 - 6 Lacs

Hyderabad

Work from Office

Participate in and/or lead calibration sessions with Client partners, Trainers/Subject Matter Experts, Team Leaders and other Quality Analysts to ensure consistency in scoring and feedback delivery Generate regular quality performance reports (e.g., daily, weekly, monthly) highlighting key trends, areas of concern, and opportunities for improvement. Ensure agent adherence to all company policies, procedures, regulatory guidelines (e.g., CMS regulations for Medicare), and client-specific requirements and escalate potential compliance risks based on audit findings. Assess the overall member experience and identify opportunities to improve caller satisfaction. Participate in performance review discussions with Operations where quality data is relevant and offer support agent performance improvement initiatives. Strong Healthcare Background (Non-negotiable): In-depth knowledge of US healthcare , Medicare , Medicaid, ACA, and/or private health insurance plans, benefits, and terminology. Comprehensive understanding of healthcare regulations including HIPAA, CMS guidelines, and state-specific privacy laws. Demonstrated Expertise in Quality Assurance: Proven experience in conducting comprehensive call/interaction monitoring and audits. Strong analytical skills with the ability to interpret complex data, identify trends, and pinpoint root causes of quality issues. Proficiency in developing and implementing effective quality improvement plans. Experience in generating reports using Excel or other platforms Ability to lead and participate in calibration sessions to ensure consistency and objectivity. Interested Candidates share your CV - deepalakshmi.rrr@firstsource.com / 8637451071 Disclaimer: Firstsource follows a fair, transparent, and merit-based hiring process. We never ask for money at any stage. Beware of fraudulent offers and always verify through our official channels or deepalakshmi.rrr@firstsource.com

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3.0 - 8.0 years

4 - 7 Lacs

Sonipat, Kundli

Work from Office

1. Oversee quality control & assurance across raw materials, production & final products. 2. Implement ISO, 5S, and other quality systems. 3. Conduct internal/external audits and manage documentation. 4. Lead RCA, CAPA, and continuous process improvement. 5. Handle customer complaints and drive preventive action. 6. Train and manage QA/QC team.

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Exploring Quality Audit Jobs in India

The quality audit job market in India is thriving, with a growing demand for professionals who can ensure the quality standards of products and services. Quality audit roles are crucial in various industries such as manufacturing, healthcare, IT, and more. Job seekers looking to pursue a career in quality audit have abundant opportunities in India.

Top Hiring Locations in India

  1. Mumbai
  2. Bangalore
  3. Pune
  4. Chennai
  5. Delhi

These cities are known for their industrial presence and offer numerous job openings for quality audit professionals.

Average Salary Range

The average salary range for quality audit professionals in India varies based on experience levels: - Entry-level: INR 3-5 lakhs per annum - Mid-level: INR 6-10 lakhs per annum - Experienced: INR 12-20 lakhs per annum

Salaries may vary based on the industry, location, and company size.

Career Path

A typical career path in quality audit may include progression from: - Quality Auditor - Senior Quality Auditor - Quality Assurance Manager - Quality Assurance Director

Advancing in this field often requires gaining certifications, acquiring in-depth knowledge of quality standards, and demonstrating strong leadership skills.

Related Skills

In addition to quality audit expertise, professionals in this field are often expected to have skills such as: - Root Cause Analysis - Statistical Process Control - Six Sigma - ISO Standards Knowledge - Auditing Techniques

Interview Questions

  • What is the difference between quality assurance and quality control? (basic)
  • How do you ensure compliance with ISO standards in an audit process? (medium)
  • Can you explain the importance of root cause analysis in quality auditing? (medium)
  • How do you handle conflicts with team members during an audit? (medium)
  • What metrics do you consider while evaluating the effectiveness of a quality management system? (medium)
  • Describe a challenging audit you conducted and how you resolved issues that arose. (advanced)
  • How do you stay updated on industry trends and changes in quality standards? (basic)
  • What are the key components of a quality audit checklist? (basic)
  • How do you prioritize tasks when conducting multiple audits simultaneously? (medium)
  • Share an experience where you identified a major quality issue and implemented corrective actions. (advanced)
  • How do you communicate audit findings to stakeholders effectively? (basic)
  • What software tools do you use for quality auditing and why? (basic)
  • Describe a situation where you had to make a quick decision during an audit. How did you handle it? (medium)
  • What steps do you take to ensure confidentiality and data security during audits? (basic)
  • How do you handle non-compliance issues discovered during an audit? (medium)
  • Share your experience in conducting supplier audits. What criteria do you consider? (medium)
  • How do you ensure continuous improvement in quality processes within an organization? (medium)
  • What are the challenges you face when auditing a complex supply chain network? (advanced)
  • How do you maintain objectivity and independence as an auditor? (basic)
  • Describe your experience in leading a team of auditors for a large-scale audit project. (advanced)
  • How do you handle resistance to change when implementing quality improvements based on audit findings? (medium)
  • What are the key elements of an effective internal audit program? (basic)
  • How do you ensure that audit recommendations are implemented by the organization? (medium)
  • What strategies do you use to keep audit processes efficient and effective? (medium)

Closing Remark

As you prepare for quality audit job opportunities in India, remember to showcase your expertise, experience, and passion for maintaining high-quality standards. Stay updated on industry trends, continuously improve your skills, and approach interviews with confidence. Best of luck in your job search!

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