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5.0 - 10.0 years
5 - 8 Lacs
Patna
Work from Office
Role & responsibilities Guest Relations Manager Preferred candidate profile Must have at least 05 Years of Experience into the Hospital industry. Must be Graduate. For further query be free to contact - prakash.jha1@parashospitals.com / call at (+91) 77 66 94 8884
Posted 1 month ago
5.0 - 10.0 years
4 - 8 Lacs
Bengaluru
Work from Office
Role & responsibilities Responsible for the smooth functioning of all GR functions in the assigned store to enhance customer experience. Develop customer profiles (including wedding customers) by understanding customers requirements in order to showcase products that meet their needs. Responsible for maintaining regular and effective communication with the CRM & GR executives for analysing and improving Customer Service reviews based on Customer feedback. Organize and manage the Guest Relations department and staff; efficiently delegate responsibilities. Maintain attendance and movement register in the store. Conduct competitor study and be fully informed on the products provided by Malabar and its competitors to answer queries of customers. Ensure that the customers are supplied with refreshments and are properly attended by the GR team. Customer Experience Implement customer experience guidelines set by the retail leadership to provide a uniform Malabar experience to all customers. Greet customers upon entry to the store in order to engage with them to understand their requirements and direct them to the right person/section Respond to questions, needs and desires of guests, and follow up to ensure their requests have been met with satisfaction. Sales Support Monitor and accurately record customer data (pre-purchase, conversation, footfall data etc.) through interviews and observations Setup and maintain visual merchandising display (Eg: dangler, standee, store decorations etc.) as per guidelines from the Central VM team to manage the overall store ambience Managing the overall Store ambience through maintenance of displays and supporting the Store to adhere to VM guidelines Call up customers and leads to invite them for exhibitions, promotional events/campaigns, etc. Actively support in event management activities during store launch and product exhibitions. Schemes Manage and ensure timely reminders related to scheme payment dues to customers in order to have on time payments Internal process Ensure that all activities are carried out as per the standard operating procedures (SOPs) in the section. Review and provide regular and ad-hoc reports to management and other stakeholders as required. Track and analyse reports related to Customer Service and provide insights and actionable recommendations to improve the overall performance. People development Drive a performance driven culture in the team by timely monitoring, review of performance parameters and feedback to the team members. Develop and implement in-house training of GR team and ensure the grooming and quality of customer service extended by GREs. Contribute towards the development of talent by providing subordinates with adequate exposure and growth opportunities. Actively participate in HR initiatives to drive overall engagement and motivation. Any other additional responsibility could be assigned to the role incumbent from time to time as a standalone project or regular work. The same would be suitably represented in the Primary responsibilities and agreed between the incumbent, reporting manager and H
Posted 1 month ago
0.0 - 3.0 years
1 - 3 Lacs
Bengaluru
Work from Office
POST: Internship/Fresher/ for MNC Cafeteria Operation management. Mandatory: The candidate must be from BHM/BHMCT/DHM/Hospitality (Hotel Management back ground) • Fix Salary • On spot joining • Experience holders are also applicable. Required Candidate profile Qualification: BHM/Hospitality/Travel & tourism/relevant. Experience: 0- 2yr for fresher urgent joining WhatsApp: 9971022627
Posted 1 month ago
8.0 - 10.0 years
5 - 10 Lacs
Kolkata, Mumbai, New Delhi
Work from Office
Job description The Energy business line of Vaisala is working to speed the adoption of wind and solar power around the world through better and more cost effective measurement technologies and information services. We are now looking for a Sales Manager for Renewable Energy Business. In this position the focus region is India and you would be working from our New Delhi India location. Your main responsibility is to be part of the team tasked with developing and growing the sales of Vaisala Renewable Energy business in your region. This role includes prospecting, investigation, consultative selling and assisting our development teams in creating a better offering for our customers. This role requires a highly motivated self-driven person who is willing to work in fast changing conditions. Key responsibilities of the role include: Sell Vaisala suite of Weather Resource Data Tools, Consulting Services and Measurement Equipment to the Renewable Energy market comprised of OEM, IPP and Financial Institutions. Manage assigned Key Accounts in your territory Create and Implement the sales strategy to win new customers Achieving sales budget and Gross Margin targets. To be successful in this role, we re seeking for a candidate with the following qualifications: Strong knowledge of the Renewable Energy (wind and solar) market specifically in the areas of Resource Assessment, Resource Measurement and Renewable Energy production forecasting. 8 years of consultative selling experience with minimum 5 years of successful sales track record in the Renewable Energy sector Knowledge of contract practices for consulting services and capital equipment sales. Good networking and influencing skills Willingness to travel Fluent English You are an outstanding Sales Manager with unstoppable drive. You are competitive by nature with ability to win. You always put the customer first. You also understand that the good co-operation with different stakeholders is a must. Further Information: We offer a challenging work environment in a growing business with competitive compensation and benefits. At Vaisala the successful candidate will have the opportunity to work with interesting, motivated, and professional people within an organization that strongly supports personal growth and continued development. Please submit your application with cover letter, resume/CV and salary request by filling the online application form by June 20, 2017. Industry Electrical/Electronic Manufacturing and Renewables & Environment Employment type Full-time Experience Mid-Senior level Job function Sales Meet Vaisala Media Company Vaisala has been predicting the unpredictable for over 80 years. We are a global leader in weather and industrial measurements, and our technologies can be found in demanding environments from hospitals, national parks and data centers to airports and wind farms all over the world, and beyond, as even the Mars Rover Curiosity is equipped with our sensors. Vaisala plays an invisible yet indispensable role in people s lives worldwide by providing a range of innovative, high-quality solutions and services we simply could not do without. Headquartered in Finland, the company employs 1,600 professionals worldwide and is listed on the NASDAQ OMX Helsinki. Related posts: 35 0 0 Editor - EQ Int'l Media Network Related Posts
Posted 1 month ago
10.0 - 20.0 years
12 - 15 Lacs
Jamnagar
Work from Office
The General Manager oversees daily operations ensuring smooth service from open to close. Hire, train &fostering a strong team culture. Promptly resolve issues especially for HNI clients by offering personalized attention and exclusive services
Posted 1 month ago
2.0 - 7.0 years
6 - 10 Lacs
Mumbai
Work from Office
Associates Degree Bachelor s Degree College or University degree or equivalent experience in hospitality management, business administration or a related field. International equivalent suffices. Marlins Score 90 or above. A valid STCW certificate. Minimum 2 years work experience within a Front Office Operation /Hospitality Environment in a 4 star or above hotel/resort or cruise/passenger vessel or a minimum of two years work experience in a reputable call center or reservations agency. Able to work well with both shipboard and corporate personnel. Being open minded, flexible, and able to handle constantly changing priorities. Ability to multi-task and evidence of strong organizational skills. A genuine interest in working with and helping guests and the ability to handle complaints and deal effectively with difficult situations. Must be able to work nightshifts for designated periods. Working knowledge of computers and the ability to navigate within a variety of software programs such as but not limited to Excel, Word, and PowerPoint. Respond to all Guest requests, concerns and issues in a timely and professional manner. Provide a premium Guest service by handling all communications, verbal or written, in accordance with the set standards and in coordination with the Front Desk Supervisor. Log and maintain accurate records of all Guest inquiries, concerns and requests using systems provided and in accordance with set procedures. Promptly report to the Front Desk Supervisor situations that require the attention of the Front Desk Manager or Guest Services Manager. When assigned, perform all tasks related to the phone duty in a courteous, efficient and organized fashion. This includes, but is not limited to, answering the general enquiries line, handling In-Room Dining calls and orders, answer and handle dining reservations calls and fulfill the responsibilities of a telephone concierge to designated signature suite guests. When assigned, perform all tasks related to the night duty, including but not limited to handling calls to the emergency line and completing administrative tasks as per schedule and handovers. Handle cash transactions required by Guests including and not limited to traveler checks, stamps, foreign exchange, gratuity adjustments and settlement of shipboard accounts in accordance with the company s established accounting policies and procedures. Maintain accurate work order files for easy reference and as per company standard. Make use of the library of reference materials associated with the function to assist in answering Guest inquiries accurately and in a timely manner and provide suggestions for updates to the Front Desk Supervisor. Ensure adherence to the Accounting Policy 2.08: Privacy and Communication to protect guest and team members personal information (PI) when communicating with Port Agents, Tour Operators, Immigration Officials, etc. Perform administrative and record-keeping tasks. Acquire in depth knowledge of all aspects of the Mariner Loyalty Program to assist guests with any related inquiries. Assist the Event Coordinator with the administrative tasks of the Mariner Program as required. Promote various services and programs as appropriate to generate revenue. Actively promote the use of the Company s proprietary Navigator App and responsible for acquiring the necessary skills and knowledge to effectively assist guests with the workings of the App. Maintain a positive, effective, and respectful working relationships with co-workers, supervisors, managers and officers within and across department boundaries. Adhere to ship s relevant health & safety procedures as required. Comply with company policy regarding waste separation and environmental compliance. Uphold and display high standards of professionalism, integrity, honesty, attendance, punctuality, and personal appearance. Provide all Guests with a premium level of service in person and over the telephone by ensuring that all requests are courteously, promptly, efficiently handled in accordance with Company policies and ensure that follow up is consistent and without delay. When situations require, provide Guests with answers, alternatives and solutions to issues presented.
Posted 1 month ago
1.0 - 6.0 years
2 - 3 Lacs
Dehradun, Jamshedpur, Delhi / NCR
Work from Office
Job Title: Field Officer (Max Store Sites Jharkhand, Uttarakhand & Delhi NCR) Locations: Ranchi, Dehradun, Delhi Company: Vcare Hospitality India Pvt. Ltd. Employment Type: Full-Time Immediate Joiners Preferred Job Overview: Vcare Hospitality India Pvt. Ltd. is hiring Field Officers to oversee operations at multiple Max Retail sites located across Jharkhand (Ranchi, Dhanbad, Bokaro, Jamshedpur) , Uttarakhand (Dehradun, Haridwar, Haldwani) , and Delhi NCR . The candidate will be responsible for managing site manpower, ensuring service quality, and maintaining effective client coordination. Key Responsibilities: Manage day-to-day site operations for assigned Max store locations. Supervise and coordinate manpower deployment across sites. Maintain strong relationships with clients and resolve operational issues efficiently. Conduct regular site visits, audits, and ensure compliance with company standards. Coordinate with internal teams for manpower recruitment and training. Ensure discipline, grooming, and performance tracking of staff. Provide timely reports and updates to the operations team. Required Skills & Qualifications: Graduate in any discipline (Hotel/Facility Management preferred). Minimum 2 years of relevant experience in facility or hospitality operations. Strong leadership, problem-solving, and communication skills. Willingness to travel frequently within assigned regions. Fluency in Hindi; working knowledge of English preferred. Proficiency in WhatsApp, email, and Excel for daily communication. Salary & Benefits: Monthly Take-Home Salary: 20,000 28,000 Travel Allowance: As per company norms Immediate joiners will be given priority How to Apply: Email your resume to: hiring@vcarehospitality.com Contact HR: 7798881191 Visit: www.vcarehospitality.com #Hashtags for Social Media: #FieldOfficer #FacilityManagement #HospitalityJobs #MaxStore #RanchiJobs #DehradunJobs #DelhiJobs #ClientCoordination #RetailOperations #OperationsJobs #VcareHospitality #TravelJobs #ManpowerManagement #ImmediateJoiner #FieldSupportRoles
Posted 1 month ago
5.0 - 10.0 years
6 - 8 Lacs
New Delhi, Ahmedabad, Surat
Work from Office
Area General Manager About the company Treebo Hospitality Ventures is Indias most loved brand and one of the largest chains in the budget segment of hospitality. With a network of 850+ hotels across 120+ cities, Treebo offers travellers the unprecedented value proposition of high-quality stays at affordable prices wherever they go. We are proud of putting dignity back into budget travel where earlier the traveller was forced to contend with poor quality and hygiene. Treebo Hospitality Ventures masterfully combines engineering prowess with deep hospitality expertise. Our operational ethos is clear and focused from Treebo Club, an innovative distribution platform and extremely rewarding loyalty programme to Hotel Superhero, a cutting-edge SaaS solution and a comprehensive hotel management software. With a strong technological foundation and a passion for hospitality, THV aims to deliver exceptional experiences across our diverse portfolio. Our range of brands—Itsy Hotels, Treebo, Treebo Premium and Medalio—provides a symphony of choices that blend quality, comfort and affordability. Treebo is a Great Places to Work certified organisation. We take immense pride in our culture which is built on a strong foundation of 7 values. Some of these values include - “Exhibit Owner Mindset” and “Have the humility and hunger to learn and help learn”, amongst others. We strongly believe in offering our people - “Treebs”, as they are called - unmatched opportunities to learn and grow. If you’re looking to work at a place that is built on strong fundamentals of business and professional conduct, Treebo is the place for you. About the Role As an Area General Manager, you will be responsible for executing the company’s strategic vision of democratizing the joy of travel. You will be responsible for a given area and the portfolio there in to ensure highest levels of guest experience, product quality and business & profitability of the assets. While managing the operations and enabling sales for your portfolio, you will also drive the expansion of our hotel portfolio across your area and beyond through your network. This is a mission critical role that requires a perfect balance of delivering operational excellence, relationship management, and a business development mindset. Key Responsibilities - 1) Operational Excellence Oversee day-to-day operations across multiple hotel properties in your area, ensuring adherence to brand standards and service benchmarks Drive compliance with Treebo's brand standards and SOPs, health and safety guidelines, and service quality norms Conduct audits, quality assurance checks, and drive corrective/preventive actions through hotel partners to maintain Treebo standards Act as the key liaison between the company and hotel partners, ensuring seamless coordination and timely issue resolution Monitor and enhance overall guest satisfaction by ensuring prompt and effective service recovery mechanisms 2) Business Development & Growth Identify, evaluate, and onboard new hotel properties to expand the company’s portfolio within the assigned area Negotiate terms of the agreement and ensure complete alignment with Treebo's operating procedures before onboarding any hotel Collaborate with the central business development team to oversee launch process of the signed properties 3) Sales & MICE Drive regional sales performance by collaborating with internal sales teams and property owners to achieve revenue targets for your portfolio Identify and push sales POCs to close MICE deals for your portfolio properties Support pricing, promotions, and campaigns to drive business at the property level Engage with local corporate clients, event organizers, and travel planners to push business to your portfolio if needed 4) Team & Partner Management Lead, mentor, and develop on-ground portfolio hotel teams to deliver exceptional guest experience in the segment Train hotel staff in brand values, SOPs, and customer service skills to ensure consistency Build strong relationships with hotel owners and partners to foster collaboration and long-term association What Are We Looking For - Strong communication, leadership, and stakeholder management skills. 4–6 years of experience in hospitality management with demonstrated success in both operations and business development. Proven experience in property acquisition and/or sales in hospitality. Knowledge and experience in the MICE segment is highly desirable. Analytical mindset with problem-solving and decision-making capabilities. Ability to thrive in a dynamic, fast-paced environment. Willingness to travel extensively within the assigned geography. Entrepreneurial approach with a strong focus on execution and accountability
Posted 1 month ago
0.0 - 1.0 years
1 - 3 Lacs
Hyderabad
Work from Office
We are looking for MBA & B.Tech Freshers for Multitasking role Entry-level roles focused on developing business acumen and contributing to various departments within an organization. These roles often involve assisting with market research, financial analysis, project management, and gaining insights into corporate strategy and operations. It also be involved in tasks such as data analysis, report generation, and assisting with client interactions. Responsibilities Market Research & Analysis: Conducting market research, analyzing data, and identifying trends to support business development. Financial Analysis: Assisting with financial modeling, budgeting, and forecasting. Project Management: Supporting project teams, tracking progress, and ensuring timely completion of tasks. Business Development: Assisting in lead generation, client relationship management, and identifying new business opportunities. Data Analysis: Analyzing data to identify patterns, trends, and insights to inform business decisions. Report Generation: Preparing reports and presentations on various business activities and performance metrics. Strategy Development: Contributing to the development of business strategies and plans. Client Interaction: Assisting with client communication, addressing queries, and building relationships. Operations Support: Assisting with operational tasks, process improvement, and workflow management.
Posted 1 month ago
0.0 - 1.0 years
2 - 3 Lacs
Bengaluru
Work from Office
Required Internship/Fresher/Site/Cafeteria operation who are looking to start a career in the Food & beverage industry in B2B/MNC Cafeteria Operation management. • Fix Salary • On job training then permanent • Company payroll • On spot joining Required Candidate profile Qualification: BHM/Hospitality/Travel & tourism/relevant. Experience: 0- 2 yrs urgent joining
Posted 1 month ago
5.0 - 10.0 years
4 - 6 Lacs
Pune, North Goa, Mumbai (All Areas)
Work from Office
Role & responsibilities Strong communication and ability to work well in a team. Manage employees, including hiring and training. Train and instruct employees to ensure smooth transition in company. Administer training program and prepare schedule and handle inventory effectively. Agreeing and managing budgets & Sales Targets. Achieve restaurant sales and financial objectives. Coordinate with team to meet sales target & financial objectives. Keep detailed records of costs and revenues Lead a team of Shift Managers & Prepare shift schedules. Process payroll for all staff Address performance issues quickly and respectfully by coaching, counseling, and managing conflicts Deliver exceptional and memorable customer experiences. Monitor and manage guest complaints, ensure satisfaction and administer efficient follow up for same to receive feedback. ensuring compliance with licensing, hygiene and health and safety legislation/guidelines Develop special, promotional and merchandising plans, advertising materials and ensure adherence to local and company standards. Perform regular inspection of food and beverage preparation and presentation and maintain inventory to enhance sales. Maintain and ensure compliance to established food quality and standards. Proficient with Microsoft Office and Excel Possess extensive food and beverage knowledge Preferred candidate profile We are looking for a strong leader to help run our successful restaurant and provide the exceptional customer service were known for. You will oversee our team of motivated employees and ensure day-to-day operations run smoothly, creating a welcoming environment for all customers.
Posted 1 month ago
2.0 - 6.0 years
2 - 6 Lacs
Bhopal, Madhya Pradesh, India
On-site
Summary You will be responsible to provide an excellent and consistent level of service to your customers. Contributes to the smooth and efficient running of the Reception within the Rooms Division. Qualifications Ideally with a relevant degree or diploma in Hospitality or Tourism management. Minimum 2 years work experience in hotel operations. Good customer service, communications and interpersonal skills are a must.
Posted 1 month ago
2.0 - 6.0 years
2 - 6 Lacs
Dehradun, Uttarakhand (Uttaranchal), India
On-site
Summary You will be responsible to provide an excellent and consistent level of service to your customers. Contributes to the smooth and efficient running of the Reception within the Rooms Division. Qualifications Ideally with a relevant degree or diploma in Hospitality or Tourism management. Minimum 2 years work experience in hotel operations. Good customer service, communications and interpersonal skills are a must.
Posted 1 month ago
2.0 - 6.0 years
2 - 6 Lacs
Kolkata, West Bengal, India
On-site
Summary You will be responsible to provide an excellent and consistent level of service to your customers. Contributes to the smooth and efficient running of the Reception within the Rooms Division. Qualifications Ideally with a relevant degree or diploma in Hospitality or Tourism management. Minimum 2 years work experience in hotel operations. Good customer service, communications and interpersonal skills are a must.
Posted 1 month ago
2.0 - 6.0 years
2 - 6 Lacs
Delhi, India
On-site
Summary You will be responsible to provide an excellent and consistent level of service to your customers. Contributes to the smooth and efficient running of the Reception within the Rooms Division. Qualifications Ideally with a relevant degree or diploma in Hospitality or Tourism management. Minimum 2 years work experience in hotel operations. Good customer service, communications and interpersonal skills are a must.
Posted 1 month ago
2.0 - 6.0 years
2 - 6 Lacs
Chennai, Tamil Nadu, India
On-site
Summary You will be responsible to provide an excellent and consistent level of service to your customers. Contributes to the smooth and efficient running of the Reception within the Rooms Division. Qualifications Ideally with a relevant degree or diploma in Hospitality or Tourism management. Minimum 2 years work experience in hotel operations. Good customer service, communications and interpersonal skills are a must.
Posted 1 month ago
1.0 - 4.0 years
1 - 4 Lacs
Jaipur, Rajasthan, India
On-site
Summary You will be responsible to provide an excellent and consistent level of service to your customers. The Hostess is responsible to assist with receiving guests in the hotel's restaurants, manages the inventory of the outlet, and assists the service staff whenever necessary. Qualifications Ideally with a relevant degree or diploma in Hospitality or Tourism management. Minimum 1 year work experience in hotel operations. Good customer service, communications and interpersonal skills are a must.
Posted 1 month ago
0.0 - 2.0 years
0 - 2 Lacs
Bengaluru, Karnataka, India
On-site
Summary You will be responsible to provide an excellent and consistent level of service to your customers. The Guest Service Officer is responsible to contribute to the smooth and efficient running of the Reception within the Rooms Division Qualifications Diploma/qualification in Hospitality or Tourism Management
Posted 1 month ago
2.0 - 4.0 years
2 - 4 Lacs
Goa, India
On-site
Summary You will be responsible to provide an excellent and consistent level of service to your customers. Contributes to the smooth and efficient running of the Reception within the Rooms Division. Qualifications Ideally with a relevant degree or diploma in Hospitality or Tourism management. Minimum 2 years work experience in hotel operations. Good customer service, communications and interpersonal skills are a must.
Posted 1 month ago
2.0 - 4.0 years
2 - 4 Lacs
Pune, Maharashtra, India
On-site
Summary You will be responsible to provide an excellent and consistent level of service to your customers. Contributes to the smooth and efficient running of the Reception within the Spa of Rooms Division Qualifications Ideally with a relevant degree or diploma in Hospitality or Tourism management. Minimum 2 years work experience hotel operations. Good customer service, communications and interpersonal skills are a must.
Posted 1 month ago
2.0 - 5.0 years
2 - 4 Lacs
Jaipur, Rajasthan, India
On-site
Summary You will be responsible to provide an excellent and consistent level of service to your customers. The Housekeeping Attendant is responsible to conduct cleaning duties in the assigned Place of Work, and provide a courteous, professional, efficient and flexible service to our customers. Qualifications Ideally with a relevant diploma or professional certification in Hospitality or Tourism management. Minimum 2 years work experience in hotel operations. Good customer service, communications and interpersonal skills are a must.
Posted 1 month ago
2.0 - 4.0 years
2 - 4 Lacs
Ahmedabad, Gujarat, India
On-site
Summary You will be responsible for the efficient running of the division in line with Hyatt International's Corporate Strategies and brand standards, whilst meeting employee, guest and owner expectations. Qualifications Ideally with a university degree or diploma in Marketing or Hospitality/Tourism management. Minimum 2 years work experience as Director of sales & Marketing in larger operation. Good problem solving, administrative and interpersonal skills are a must.
Posted 1 month ago
4.0 - 8.0 years
4 - 5 Lacs
Lucknow
Work from Office
Role & responsibilities Having atleast 4 years experience in handling HoReCa in Lucknow city Require exposur of B2B sales and institutional sales Strong communication skill Preferred candidate profile Local Market exposure
Posted 1 month ago
1.0 - 4.0 years
4 - 7 Lacs
Mumbai, Bengaluru, Delhi / NCR
Work from Office
Take Reservation Take Food Orders Ensure all customers are served appropriately Lead the team of Stewards Ensure Food Safety standards are met Address Customer feedback
Posted 1 month ago
3.0 - 6.0 years
3 - 7 Lacs
Guwahati
Work from Office
Job Summary: We are seeking a dynamic and results-driven Area Sales Manager to lead and manage sales operations across a designated geographic area within the hospitality sector. The ideal candidate will have a strong background in hospitality . Travel allowance
Posted 1 month ago
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