Desired Experience & Skills for TeleSales Executive Role: Identify customer concerns and provide timely support for their queries. Be proficient in our products and services and communicate effectively to the customer. Responding to queries from customers and giving timely support when requested. Coordinating with multiple teams to ensure the timely response to inquiries. Collecting customer feedback and upselling our services wherever applicable. Ensure all communications are logged timely and correctly. Ensure individual sales targets are met without fail. Flexible to work on rotational shifts. Excellent communication and interpersonal skills. Should be Proficient in Hindi and English , any other language knowledge would be an added advantage.
Were looking for a hands-on Growth Manager to drive top-of-funnel growth across our platformsApp, dWeb, and mWeb. Your mandate: Grow the number of monthly new users through a mix of paid, organic, and lifecycle initiatives. You'll work closely with Product, Design, Tech, and Analytics while owning a lean, high-impact growth team. Responsibilities Drive the full acquisition-to-activation funnel across platforms (App, Web, MWeb). Run paid campaigns on Google, Meta, and programmatic platforms; manage ROAS and CAC. Scale organic channelsSEO, content marketing, referral loops, and community engagement. Own and optimise Play Store & App Store listings Collaborate across teams to build high-utility organic content (train tips, IRCTC hacks, etc.). Lead brand visibility and positioning efforts to build recall, especially in Tier 2/3 cities. Design and run lifecycle journeys (push, WhatsApp, email) via CleverTap to drive repeat usage. Monitor funnel metrics using GA4, BigQuery, Metabase; maintain weekly dashboards. Lead and mentor a small pod: SEO, Paid Marketing, CRM. Run continuous A/B tests across landing pages, onboarding flows, and campaigns. Required Skills Hands-on with Google Ads, Meta Ads, campaign optimization. Strong grasp of SEO/ASO and Play Store listing best practices. Lifecycle automation experience Structured thinker with a bias for action, analytical mindset, and team leadership skills.
RailYatri is seeking a 'Ad Operations Manager' for Kochi location. Mandate requirements: 4+ years of experience preferably in a managerial level role. Hands-on experience in DFP/Google Ad Manager. Key Responsibilities: Revenue Optimization: Strategically utilize Google AdX, ad networks, and direct advertiser partnerships to maximize ad revenue. Continuously optimize fill rates and CPMs based on performance analytics. Programmatic Advertising Expertise: Apply programmatic advertising strategies to improve efficiency in ad buying and selling, optimizing ad performance. Inventory Management: Utilize DFP/Google Ads Manager to manage and optimize ad inventory, ensuring full utilization for maximum revenue. Ad Placement and Segmentation: Optimize high-value, non-intrusive ad placements with targeted segmentation to improve user engagement and revenue. User Experience Management: Ensure ad placements enhance the user experience, regularly assessing their impact on user behavior and satisfaction. Campaign Management for Direct Ads: Oversee the end-to-end management of direct ad campaigns, aligning with both advertiser goals and our user experience standards. Partner Relationship Management: Build and maintain strong relationships with ad networks, advertisers, and tech providers to secure advantageous terms and content. Cross-Functional Collaboration: Work closely with product, design, and marketing teams, ensuring ad operations align with broader business objectives. Reporting and Analytics: Deliver insightful reports on ad performance, using data to inform strategic decisions and optimizations. Ad Tech Innovation and Market Trends: Stay at the forefront of ad technology and market trends, adopting innovative ad formats and best practices to continuously enhance ad performance and engagement, while refining our ad operation strategies. Qualifications: 4+ years of experience in ad operations, with a strong preference for candidates experienced in managing high-traffic digital/mobile apps and web pages. Proficient in DFP/Google Ads Manager, with expertise in managing Google AdX and other ad networks effectively. Exceptional analytical skills to drive data-driven decision-making. Excellent communication and negotiation abilities. Proactive, detail-oriented, and capable of managing multiple projects simultaneously. University degree in Marketing, Advertising, Business, Computer science or a related field preferred.
Proficiency in Hindi speaking is required Rotational shifts including night shifts Desired Experience & Skills for Customer Support Executive Role: Identify customer concerns and provide timely support for their queries. Be proficient in our products and services and communicate effectively to the customer. Responding to queries from customers and giving timely support when requested. Coordinating with multiple teams to ensure the timely response to inquiries. Collecting customer feedback and upselling our services wherever applicable. Ensure all communications are logged timely and correctly. Ensure individual sales targets are met without fail. Flexible to work on rotational shifts. Excellent communication and interpersonal skills. Should be Proficient in Hindi and English, any other language knowledge would be an added advantage.
IntrCity by RailYatri.in is hiring Customer Support Executive for Kochi location. Sharing below the role brief for your reference. Desired Experience & Skills:- Identify customer concerns and provide timely support for their queries. Be proficient in our products and services and communicate effectively to the customer. Responding to queries from customers and giving timely support when requested. Coordinating with multiple teams to ensure the timely response to inquiries. Collecting customer feedback and upselling our services wherever applicable. Ensure all communications are logged timely and correctly. Previous chat support experience preferred. Flexible to work on rotational shifts. Excellent communication and interpersonal skills. Should be Proficient in Hindi, English and Tamil.
Hindi and English Proficiency is required. 1 year of previous Quality/Training experience in a call centre background - Highly preferred
As a Zonal Manager , the following responsibilities : Manage Territory Managers under his supervision and take ownership of their overall performance. Monitor the P&L of each route and take appropriate actions to improve profitability on low-performing routes. Track and address punctuality issues ensure proper monitoring and improvement of punctuality across the region. Oversee Bus Captain hiring and regularly review and improve Captain performance. Be flexible to travel to nearby locations such as Vizag, Bhimavaram, and Eluru , as and when required. Monitor agent business and Captain sales , and take necessary action to drive growth in sales.
RESPONSIBILITIES:- Operations:- • Ensuring that short distance routes are running smoothly through coordination with ground team as well as relevant external stakeholders • Ownership of customer experience, finding out issues & bottlenecks affecting customers and getting those resolved. • Keeping an eye on all important reports, make changes wherever required, and derive actionable. • Regular coordination with bus operators and their staff to fix bus related issues within stipulated time. • Ensure compliance & SOP implementation, Business Development. • Meeting potential prospects about starting and reallocating short routes. • Achieving business targets and continuous tracking of relevant performance.
RESPONSIBILITIES:- Operations:- • Ensuring that short distance routes are running smoothly through coordination with ground team as well as relevant external stakeholders • Ownership of customer experience, finding out issues & bottlenecks affecting customers and getting those resolved. • Keeping an eye on all important reports, make changes wherever required, and derive actionable. • Regular coordination with bus operators and their staff to fix bus related issues within stipulated time. • Ensure compliance & SOP implementation, Business Development. • Meeting potential prospects about starting and reallocating short routes. • Achieving business targets and continuous tracking of relevant performance.
Maintaining and troubleshooting existing web applications. Writing and maintaining reliable Ruby code. Creating back-end components. Identifying and fixing bottlenecks and bugs. Integrating user-facing elements designed by the front-end team. Connecting applications with additional web servers. Maintaining and developing APIs Development using Mono, Redis and MySQL
RailYatri is seeking a 'Ad Operations Manager' for Kochi/Noida location. Mandate requirements: 4+ years of experience preferably in a managerial level role. Hands-on experience in DFP/Google Ad Manager. Key Responsibilities: Revenue Optimization: Strategically utilize Google AdX, ad networks, and direct advertiser partnerships to maximize ad revenue. Continuously optimize fill rates and CPMs based on performance analytics. Programmatic Advertising Expertise: Apply programmatic advertising strategies to improve efficiency in ad buying and selling, optimizing ad performance. Inventory Management: Utilize DFP/Google Ads Manager to manage and optimize ad inventory, ensuring full utilization for maximum revenue. Ad Placement and Segmentation: Optimize high-value, non-intrusive ad placements with targeted segmentation to improve user engagement and revenue. User Experience Management: Ensure ad placements enhance the user experience, regularly assessing their impact on user behavior and satisfaction. Campaign Management for Direct Ads: Oversee the end-to-end management of direct ad campaigns, aligning with both advertiser goals and our user experience standards. Partner Relationship Management: Build and maintain strong relationships with ad networks, advertisers, and tech providers to secure advantageous terms and content. Cross-Functional Collaboration: Work closely with product, design, and marketing teams, ensuring ad operations align with broader business objectives. Reporting and Analytics: Deliver insightful reports on ad performance, using data to inform strategic decisions and optimizations. Ad Tech Innovation and Market Trends: Stay at the forefront of ad technology and market trends, adopting innovative ad formats and best practices to continuously enhance ad performance and engagement, while refining our ad operation strategies. Qualifications: 4+ years of experience in ad operations, with a strong preference for candidates experienced in managing high-traffic digital/mobile apps and web pages. Proficient in DFP/Google Ads Manager, with expertise in managing Google AdX and other ad networks effectively. Exceptional analytical skills to drive data-driven decision-making. Excellent communication and negotiation abilities. Proactive, detail-oriented, and capable of managing multiple projects simultaneously. University degree in Marketing, Advertising, Business, Computer science or a related field preferred.
Field Technician - Candidate must have at least 2 year of experience as an On-Field technician. - Must have experience in CCTV installation and maintenance. - Must be comfortable with DC/AC wiring and tools such as Multimeter, Drill Machine etc. - Must be comfortable working on the field, traveling and doing device installation in buses. - Two wheeler is mandatory Responsibilities - Installation, Wiring and Maintenance of Wi-Fi devices, CCTV Cameras, GPS tracker in buses. - This field job may require traveling to outstation time to time.
Responsibilities: Operator Engagement: Act as their advisor and foster a healthy relationship with them. engage with them on a daily basis to ensure there is continuous dialogue Account Management: Oversee all their routes and update them of the income from each route - routes and buses that are performers vs non performers Problem Resolution: first point of contact for any problem that they may face - operations, financial, etc Analysis: Track and analyze the operator interest in working with us and investing more Competitor mapping: Ensure that all market info is passed onto us and all our existing operators are mapped properly so we know in case they are working or exploring some other opportunities as well. This would include competitor contract, pricing info etc as well Work closely with internal teams to align operators interests with company growth Identify and pass the leads of any other operators who are interested in working with us.
We are seeking a skilled and experienced Asterisk Developer with a strong background in VoIP technologies to join our technical team. Required Skills and Qualifications: 2+ years of solid experience as an Asterisk Developer. Strong practical experience in writing AGI scripts for Asterisk. Proficiency in scripting languages such as Perl and PHP. Solid experience with Linux operating systems (Ubuntu, CentOS, etc.). In-depth knowledge of Asterisk installation, configuration, dial plans, AGI, AMI, and call troubleshooting. Familiarity with telephony hardware and protocols including PRI, SIP, GSM. Good understanding of networking concepts and VoIP signaling (especially SIP). Experience with PHP and MySQL for web and application development. General awareness of call control concepts and VoIP deployment issues.
Proposed JD as below: Broad responsibilities will lie with operations excellence, effective team management, and Business P&L Management. • We are looking for a resource who should be able to understand a Bus industry as whole (which includes Operator supply, Agent network, Local behaviors of bus ground transportation). • He will work to establish our IntrCity Smart bus brand in the territory / zone and build a network of bus operations, Agent’s network and work towards brand visibility for generating tickets for IntrCity buses. • Candidate will take care of Boarding and Retail sales through the Travel agents and Touts / Walk-ins along with the managing boarding procedure. • Should be up to date with the market knowledge of intercity bus travel and ensure that all opportunities to grow market share are tapped for buses running in assign territory. Manage Territory Managers under his supervision and take ownership of their overall performance. Monitor the P&L of each route and take appropriate actions to improve profitability on low-performing routes. Track and address punctuality issues —ensure proper monitoring and improvement of punctuality across the region. Oversee Bus Captain hiring and regularly review and improve Captain performance. Be flexible to travel to nearby locations such as Vizag, Bhimavaram, and Eluru , as and when required. Monitor agent business and Captain sales , and take necessary action to drive growth in sales.
IntrCity by RailYatri.in is hiring Non-Voice Customer Support Executive for Kochi location. Sharing below the role brief for your reference. Desired Experience & Skills:- Identify customer concerns and provide timely support for their queries. Be proficient in our products and services and communicate effectively to the customer. Responding to queries from customers and giving timely support when requested. Coordinating with multiple teams to ensure the timely response to inquiries. Collecting customer feedback and upselling our services wherever applicable. Ensure all communications are logged timely and correctly. Previous chat support experience preferred. Flexible to work on rotational shifts. Excellent communication and interpersonal skills. Should be Proficient in Hindi and English.
Job Title: Admin Assistant Location: Kochi Experience: 2-5 years (Candidates from other backgrounds are also welcome to apply) Shift: Night shifts Language Requirement: Good communication skills in English, Basic Knowledge in Hindi Job Summary: IntrCity by RailYatri is looking for a reliable and proactive Admin Assistant to support our daily office operations. The ideal candidate will have 2-5 years of experience in a similar role, but candidates with relevant skills from different backgrounds are also encouraged to apply. Key Responsibilities: Handle routine administrative tasks such as data entry, record keeping, and documentation Assist in coordinating office activities and schedules Support various departments with administrative needs Manage incoming calls and emails professionally Ensure timely reporting and documentation Work efficiently during night shifts Requirements: 2-5 years of experience in administration or related roles Organizational and multitasking ability. Proactive, organized, sense of ownership and MEP (Mechanical, Electrical and Plumbing) Problem solving and punctuality. Strong communication skills in English (spoken and written), Basic knowledge in Hindi. Basic computer knowledge (MS Office, emails, etc.) Willingness to work night shifts Male candidates only
Field Technician - Candidate must have at least 2 year of experience as an On-Field technician. - Must have experience in CCTV installation and maintenance. - Must be comfortable with DC/AC wiring and tools such as Multimeter, Drill Machine etc. - Must be comfortable working on the field, traveling and doing device installation in buses. - Two wheeler is mandatory Responsibilities - Installation, Wiring and Maintenance of Wi-Fi devices, CCTV Cameras, GPS tracker in buses. - This field job may require traveling to outstation from time to time. Base Location : Hyderabad,Pune Languages: Must be familiar with Hindi.
Job Description : Will be aligned with the operations team and Smart data team for the SmartBus Vertical. Will be responsible for end to end data entry in the system and operations related activities. Reviewing all documents and information for accuracy and informing the supervisor of any errors or inconsistencies. Maintains a satisfactory level of quality and productivity per department standards. Flexible to work on ad hoc requests. Monitoring different dashboards and preparing reports Communicating with customers for the booking related updates/changes Coordinating with different teams to get the issues resolved. Generating and exporting data reports, spreadsheets, and documents as needed.
Job description Operations:- • Ensuring that short distance routes are running smoothly through coordination with ground team as well as relevant external stakeholders • Ownership of customer experience, finding out issues & bottlenecks affecting customers and getting those resolved. • Keeping an eye on all important reports, make changes wherever required, and derive actionable. • Regular coordination with bus operators and their staff to fix bus related issues within stipulated time. • Ensure compliance & SOP implementation, Business Development • Meeting potential prospects about starting and reallocating short routes • Achieving business targets and continuous tracking of relevant performanceRole & responsibilities
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