Job Overview: As a Multi-Skilled Technician at goSTOPS, you will play a vital role in maintaining the functionality, safety, and comfort of our hostel facilities. This role requires a versatile professional with expertise across technical domains such as electrical, plumbing, HVAC, and general building maintenance. You will be responsible for ensuring smooth operations, addressing technical issues promptly, and contributing to an excellent guest experience at our properties in North India. Key Responsibilities 1. Maintenance and Repairs: Conduct routine inspections, maintenance, and repairs for hostel facilities, including electrical systems, plumbing, HVAC units, and general building infrastructure. 2. Troubleshooting: Diagnose technical issues with hostel equipment, appliances, and infrastructure. Implementtimely and effective solutions to minimize disruptions. 3. Facility Management: Monitorandmaintain essential systems such as fire safety, security, and energy management to ensure a safe and comfortable environment for guests and staff. 4. Equipment and Inventory Management: Managetools,equipment, and spare parts inventory. Coordinate with the management team to ensure an adequate stock of materials required for repairs and maintenance. 5. Guest Assistance: Address and resolve technical issues reported by guests efficiently to ensure a positive and comfortable stay experience. 6. Vendor Coordination: Collaborate with external contractors and service providers for specialized repairs and maintenance. Ensurequality work and adherence to project timelines. 7. Documentation and Reporting: Maintaindetailed records of maintenance activities, repairs, and equipment servicing. Prepareandsubmit reports to the management team as needed. 8. Safety and Compliance: Followall safety protocols, regulations, and industry standards during maintenance and repair work. Identify potential safety hazards and take proactive preventive measures. Qualifications and Skills Education: High school diploma or equivalent qualification; technical certifications are an advantage. Experience: Proven experience as a multi-skilled technician, maintenance technician, or in a similar role. Technical Knowledge: Strongexpertise in electrical, plumbing, HVAC, and general building maintenance. Familiarity with fire safety, security, and energy management systems is a plus. Skills: Excellent problem-solving and troubleshooting abilities. Strong organizational and time-management skills. Ability to work independently and collaboratively in a team environment. Flexibility: Willingness to work on a rotating schedule, including weekends and holidays, as required. What We Offer: Competitive salary. Benefits including Provident Fund (PF). Complimentary food and accommodation at the property. Opportunity to work across multiple North India locations. If you are a hands-on professional with a passion for ensuring operational excellence and a keen eye for technical problem-solving, we invite you to join the goSTOPS team and contribute to creating unforgettable guest experiences. Apply today and be part of the goSTOPS journey
We are looking for a Guest Relations Executive / Senior Guest Relations Executive to join our team at goSTOPS , Indias fastest-growing backpacker hostel brand. As a key member of the team, you will be responsible for ensuring an exceptional guest experience at our properties in North India , fostering a welcoming and vibrant atmosphere for all visitors. Roles and Responsibilities Guest Services: Greet and welcome guests with a pleasant demeanor, providing excellent customer service throughout their stay. Front Desk Operations: Manage check-ins and check-outs efficiently, ensuring accurate completion of all necessary documentation. Communication: Handle phone calls, messages, and inquiries, redirecting them to relevant departments when necessary. Administrative Support: Maintain and organize files, records, and documents, updating them as needed. Create and manage spreadsheets for reporting and operational needs. Property Management Support: Conduct inventory checks and maintain records. Assist in the procurement of monthly supplies. Step in as the property in-charge during the absence of the property manager. Food and Beverage Assistance: Support the service of food and beverages to ensure guest satisfaction. Bookkeeping Assistance: Issue invoices, checks, and assist in basic bookkeeping tasks. Cross-Location Travel: Be willing to travel to other properties in South and West India when required. Qualifications / Knowledge / Experience A minimum of 6 months of industrial training or relevant experience in hospitality. A pleasant personality and excellent verbal and written communication skills. Graduate from a Hotel Management program is preferred. Should be comfortable traveling all over India. What We Offer Compensation: A competitive salary, plus Performance Incentives, Provident Fund, and ESIC . Performance Incentives: Performance-linked incentives of up to 35% of the gross salary . Additional Perks: Complimentary accommodation and meals provided by the company. The opportunity to work at multiple PAN India locations with a focus on South and West regions. If you are passionate about hospitality, have a positive attitude, and love meeting new people, we encourage you to apply for this exciting opportunity. Be part of our team and help us continue to provide unique and unforgettable experiences for our guests!
Job Overview We are looking for a dynamic and results-driven Branch Manager to lead the operations at goSTOPS, India s fastest-growing backpacker hostel brand. This role involves overseeing end-to-end operations, ensuring exceptional guest experiences, managing teams, and coordinating with vendors to uphold goSTOPS high standards of service quality. Key Responsibilities Operations Management: Take full ownership of all operational aspects of the hostel. Ensure seamless daily functioning, maintaining operational efficiency and service excellence. Team Leadership: Supervise and lead housekeeping, front office, and security teams, fostering collaboration and a motivated work culture. Conduct regular team meetings, training sessions, and performance evaluations. Vendor Coordination: Manage vendor relationships for services such as food, housekeeping, and security. Ensure timely and high-quality service delivery through effective vendor management. Service Quality Assurance: Uphold goSTOPS commitment to superior guest service. Oversee housekeeping, food service, and property cleanliness to exceed guest expectations. Guest Experience: Interact with guests to understand their needs, address inquiries, and resolve concerns professionally. Ensure a welcoming and memorable experience for all guests. Record Keeping and Data Management: Maintain accurate records, checklists, and inventory logs to ensure operational transparency and efficiency. Compile reports on property performance and provide actionable insights to management. Maintenance and Repairs: Collaborate with maintenance teams to address repair needs promptly and minimize disruptions. Conduct regular property inspections to ensure upkeep and compliance with brand standards. Budget Management: Oversee property budgets and expenditures. Optimize resources to maximize operational efficiency and cost-effectiveness. Qualifications and Requirements: Proven experience in hostel, hotel, or hospitality management. Strong leadership skills with the ability to motivate and manage diverse teams. Excellent communication and interpersonal skills for guest and team interactions. Proficiency in vendor management and service coordination. Detail-oriented with a strong focus on maintaining records and reports. Flexibility to thrive in a dynamic, fast-paced environment. Knowledge of budget management is an advantage. A bachelor s degree in Hospitality Management or a related field is preferred. What We Offer: Competitive salary with Performance Linked Incentives (PLI). Additional benefits include Provident Fund (PF) and Employee State Insurance (ESIC). Complimentary accommodation and Food provided by the company. Opportunity to work across pan-India properties in a growing organization. If you are passionate about hospitality, possess strong leadership abilities, and enjoy creating memorable guest experiences, we encourage you to apply and become a part of our journey to redefine backpacker hospitality in India.
Job Summary: We are looking for a proactive and technically skilled IT Assistant to support our IT infrastructure with a focus on CCTV systems and network cabling. The ideal candidate will have hands-on experience in installing, maintaining, and troubleshooting CCTV systems as well as laying and managing structured cabling for IT networks. Key Responsibilities: Install, configure, and maintain CCTV systems (IP and analog). Perform regular inspections and maintenance of surveillance equipment. Troubleshoot issues with CCTV hardware, software, and network connectivity. Lay and terminate LAN, Fiber optic, and coaxial cables as required. Maintain accurate documentation of cable routes, CCTV setups, and network changes. Assist the IT team in daily technical support tasks including desktop support, printer setup, and basic network troubleshooting. Ensure compliance with safety regulations during installation and maintenance work. Support asset inventory and IT equipment tracking. Requirements: Proven experience in CCTV installation and configuration (at least 1-2 years). Good understanding of cable types (Cat6, fiber, coaxial) and their proper installation techniques. Basic knowledge of network topologies and IP configurations. Ability to use tools like cable testers, crimping tools, drills, and ladders. Strong attention to detail and a proactive approach to problem-solving. Willingness to work at heights and in varied environments when required. Preferred Qualifications: Diploma or certification in IT, Electronics, or related fields. Note This role would require some travel to our other properties in the South region. Food and accommodation while travelling will be provided by the company.
We are looking for a Hotel Management Intern to join our team at goSTOPS, Indias fastest-growing backpacker hostel brand. As a key member of the team, you will be responsible for ensuring an exceptional guest experience at our properties in South and West India, fostering a welcoming and vibrant atmosphere for all visitors. Roles and Responsibilities: Guest Services: Greet and welcome guests with a pleasant demeanor, providing excellent customer service throughout their stay. Front Desk Operations: Manage check-ins and check-outs efficiently, ensuring accurate completion of all necessary documentation. Communication: Handle phone calls, messages, and inquiries, redirecting them to relevant departments when necessary. Administrative Support: Maintain and organize files, records, and documents, updating them as needed. Create and manage spreadsheets for reporting and operational needs. Property Management Support: Conduct inventory checks and maintain records. Assist in the procurement of monthly supplies. Step in as the property in-charge during the absence of the property manager. Food and Beverage Assistance: Support the service of food and beverages to ensure guest satisfaction. Book keeping Assistance: Issue invoices, checks, and assist in basic bookkeeping tasks. Cross-Location Travel: Be willing to travel to other properties in South and West India when required.
Job Title: CRM - Assistant Manager Location: Blore HSR Experience: 1-2 years Role Overview As a CRM Executive, you will play a pivotal role in enabling the B2B sales team by managing lead data, automating the sales pipeline, generating proposals, and tracking performance. Your work will directly support revenue targets across corporate, campus, and travel partnerships. Key Responsibilities Own and manage the B2B CRM platform for data hygiene, tagging, and tracking Source & enrich leads using tools like Apollo.io, LinkedIn Assign leads to regional sales managers with clear segmentation Generate and maintain rate cards, pitch decks, and proposals via templates Track funnel metrics: leads contact proposal deal Set up email follow-up sequences and WhatsApp broadcast lists Maintain weekly reports for sales performance dashboards Job Requirements 1-2 years of experience in CRM, lead ops, or sales support Proficient in Excel/Google Sheets, CRM tools Detail-oriented, organized, and process-driven Strong written communication for sending and cleaning up data Comfortable working with remote teams and managing async workflows Good to Have Experience in sales support at a travel, SaaS, or hospitality startup Understanding of B2B funnels and sales analytics
Job Title: Branch Manager Company: goSTOPS Job Overview: We are looking for a dynamic and results-driven Branch Manager to lead the operations at goSTOPS, India s fastest-growing backpacker hostel brand. This role involves overseeing end-to-end operations, ensuring exceptional guest experiences, managing teams, and coordinating with vendors to uphold goSTOPS high standards of service quality. Key Responsibilities: Operations Management: Take full ownership of all operational aspects of the hostel. Ensure seamless daily functioning, maintaining operational efficiency and service excellence. Team Leadership: Supervise and lead housekeeping, front office, and security teams, fostering collaboration and a motivated work culture. Conduct regular team meetings, training sessions, and performance evaluations. Vendor Coordination: Manage vendor relationships for services such as food, housekeeping, and security. Ensure timely and high-quality service delivery through effective vendor management. Service Quality Assurance: Uphold goSTOPS commitment to superior guest service. Oversee housekeeping, food service, and property cleanliness to exceed guest expectations. Guest Experience: Interact with guests to understand their needs, address inquiries, and resolve concerns professionally. Ensure a welcoming and memorable experience for all guests. Record Keeping and Data Management: Maintain accurate records, checklists, and inventory logs to ensure operational transparency and efficiency. Compile reports on property performance and provide actionable insights to management. Maintenance and Repairs: Collaborate with maintenance teams to address repair needs promptly and minimize disruptions. Conduct regular property inspections to ensure upkeep and compliance with brand standards. Budget Management: Oversee property budgets and expenditures. Optimize resources to maximize operational efficiency and cost-effectiveness. Qualifications and Requirements: Proven experience in hostel, hotel, or hospitality management. Strong leadership skills with the ability to motivate and manage diverse teams. Excellent communication and interpersonal skills for guest and team interactions. Proficiency in vendor management and service coordination. Detail-oriented with a strong focus on maintaining records and reports. Flexibility to thrive in a dynamic, fast-paced environment. Knowledge of budget management is an advantage. A bachelor s degree in Hospitality Management or a related field is preferred. What We Offer: Competitive salary with Performance Linked Incentives (PLI). Additional benefits include Provident Fund (PF) and Employee State Insurance (ESIC). Complimentary accommodation provided by the company. Opportunity to work across pan-India properties in a growing organization. If you are passionate about hospitality, possess strong leadership abilities, and enjoy creating memorable guest experiences, we encourage you to apply and become a part of our journey to redefine backpacker hospitality in India
Department: Engineering Maintenance Reports To: AVP Operations / Director of Operations Location: Bengaluru / goSTOPS Position Overview: The Maintenance Head (Chief Engineer) is responsible for the overall maintenance and upkeep of the hotel s physical facilities and equipment to ensure a safe, efficient, and well-maintained environment for guests and staff. This includes preventive and corrective maintenance of electrical, mechanical, HVAC, plumbing, and civil systems, while ensuring compliance with safety, statutory, and environmental standards. Key Responsibilities: 1. Operations Maintenance Supervise and coordinate all engineering and maintenance activities within the property. Implement preventive and predictive maintenance programs for all systems (HVAC, electrical, plumbing, firefighting, elevators, STP, RO plant, etc). Ensure timely repairs and minimize equipment downtime. Monitor energy consumption and implement energy-saving measures. Maintain high standards of cleanliness, order, and safety in all engineering areas. 2. Team Management Lead and manage the engineering team, including technicians and contractors. Develop training programs for staff to enhance technical skills and safety awareness. Prepare duty rosters and ensure adequate coverage for all shifts. Evaluate team performance and motivate employees to achieve departmental goals. 3. Budgeting Cost Control Prepare and manage the engineering department s annual budget. Control maintenance costs while maintaining quality and efficiency. Manage procurement of engineering materials, spare parts, and vendor contracts. 4. Compliance Safety Ensure compliance with all local building, fire, and safety regulations. Maintain up-to-date documentation and records for statutory inspections (fire NOC, lift certification, boiler license, etc). Conduct periodic safety audits and risk assessments. Oversee environmental management systems and sustainability initiatives. 5. Project Management Plan and execute renovation, expansion, and capital projects. Liaise with architects, consultants, and contractors for project execution. Ensure projects are completed within timelines and budget. 6. Guest Service Support Respond promptly to guest maintenance requests. Coordinate with front office and housekeeping to ensure guest satisfaction. Maintain a proactive approach to identifying and addressing potential issues. Qualifications Experience: Bachelor s degree or Diploma in Mechanical / Electrical / Civil Engineering. Minimum 8-12 years of experience in hotel or facility maintenance, with at least 3-5 years in a leadership role. Strong knowledge of hotel systems (BMS, HVAC, firefighting, plumbing, electrical, etc). Experience with sustainability and energy management initiatives preferred. Familiarity with statutory compliance and safety protocols. Excellent leadership, problem-solving, and communication skills. Key Competencies: Technical expertise troubleshooting ability Leadership team management Budgeting cost control Project execution Safety compliance focus Guest-oriented mindset Work Environment: On-site, with rotational availability 24/7 for emergencies. Interaction with guests, hotel management, vendors, and external authorities.
Greet and welcome guests. Perform check-ins and check-outs. Answer the phone, take messages, and redirect calls to appropriate departments when necessary. Organize and maintain files and records; update when necessary. Create and maintain updated documents and spreadsheets. Organize bookkeeping and issue invoices/checks. Perform inventory checks as and when needed. Assist in service of food and beverage. Responsible for the property in the absence of the property manager. Ordering of monthly supplies. Qualifications / Knowledge / Experience Minimum 05 months to 1.5 year of experience in front office operations. Experience handling cash, preparing vouchers General administrative tasks. Preferably having a Hospitality management degree. Should be comfortable to travel all over India.
Greet and welcome guests. Perform check-ins and check-outs. Answer the phone, take messages, and redirect calls to appropriate departments when necessary. Organize and maintain files and records; update when necessary. Create and maintain updated documents and spreadsheets. Organize bookkeeping and issue invoices/checks. Perform inventory checks as and when needed. Assist in service of food and beverage. Responsible for the property in the absence of the property manager. Ordering of monthly supplies. Qualifications / Knowledge / Experience Minimum 6 months of experience in front office operations. Experience handling cash, preparing vouchers General administrative tasks. Preferably having a Hospitality management degree.
We are looking for a skilled professional to fill the role of Associate Vice President in STOPS HOSPITALITY PRIVATE LIMITED. The ideal candidate will have a strong background in hospitality and leadership, with excellent communication and problem-solving skills. Roles and Responsibility Develop and implement strategic plans to achieve business objectives and drive growth. Lead cross-functional teams to ensure seamless execution of projects and initiatives. Foster strong relationships with clients, vendors, and stakeholders to enhance brand reputation. Analyze market trends and competitor activity to identify opportunities and threats. Collaborate with the marketing team to develop innovative campaigns and promotional materials. Oversee budgeting, forecasting, and financial reporting to ensure effective resource allocation. Disclaimer: This job description has been sourced from a public domain and may have been modified by Naukri.com to improve clarity for our users. We encourage job seekers to verify all details directly with the employer via their official channels before applying.
KEY RESPONSIBILITIES: Guest Services - Greet and welcome guests warmly, ensuring high levels of customer satisfaction throughout their Provide accurate information about the property, local experiences, and goSTOPS community Front Desk Operations - Manage guest check-in and check-out processes efficiently. Ensure all registration documents and ID verifications are accurately maintained. Communication - Handle phone calls, messages, and emails; redirect queries to appropriate departments. Maintain a helpful, clear, and friendly communication tone with guests and staff. Administrative Support - Maintain organized records, checklists, and documentation logs. Prepare spreadsheets and reports for operational and guest service needs. Property Management Assistance - Conduct periodic inventory checks and maintain supply records. Assist with procurement and restocking of monthly operational supplies. Act as the property in-charge during the absence of the Property Manager. Food and Beverage Assistance - Assist in serving food and beverages, ensuring guest satisfaction and cleanliness of service areas. Book-keeping Support - areas. Issue invoices and assist in basic financial documentation such as bill checks and petty cash records. Cross-Location Travel - Be open to traveling to other goSTOPS properties across South and West India when required. Required Skills front office hotel management guest relations executive front dest
KEY RESPONSIBILITIES: Guest Services - Greet and welcome guests warmly, ensuring high levels of customer satisfaction throughout their Provide accurate information about the property, local experiences, and goSTOPS community Front Desk Operations - Manage guest check-in and check-out processes efficiently. Ensure all registration documents and ID verifications are accurately maintained. Communication - Handle phone calls, messages, and emails; redirect queries to appropriate departments. Maintain a helpful, clear, and friendly communication tone with guests and staff. Administrative Support - Maintain organized records, checklists, and documentation logs. Prepare spreadsheets and reports for operational and guest service needs. Property Management Assistance - Conduct periodic inventory checks and maintain supply records. Assist with procurement and restocking of monthly operational supplies. Act as the property in-charge during the absence of the Property Manager. Food and Beverage Assistance - Assist in serving food and beverages, ensuring guest satisfaction and cleanliness of service areas. Book-keeping Support - areas. Issue invoices and assist in basic financial documentation such as bill checks and petty cash records. Cross-Location Travel - Be open to traveling to other goSTOPS properties across South and West India when required. Required Skills guest relations executive front office front dest
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