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39 Job openings at IBIS
About IBIS
GSA - Food & Beverage Service

Pimpri Chinchwad, Maharashtra, India

0 years

Not disclosed

On-site

Full Time

Company Description "Why work for Accor? We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities. By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS" Job Description Perform opening/closing side duties as assigned and set all tables according to standards and procedures. Deliver F&B services in accordance to departmental standards and procedures. Check on table setting, cleanliness and side station preparation as per work station assigned prior to the start of operation. Greet all patrons warmly upon arrival at the door and escort them to the table. Ensure that all food & beverage are served according to service standard. Apply necessary precautions with regards to the hotel food safety and hygiene standards (HACCP). Pick up and serve food and beverage orders. Ensure that food and beverage are served promptly to the guests once they are ready, such that they arrive at the patrons’ table at the correct temperature. Try to remember individual patron’s names and their preferences to extend a personalized service. Up-sell and promote food and beverage offers at every available opportunity in. order to maximize sales revenue. Cross sell other dining venue when outlet is full. Thank all patrons for patronizing the outlet upon their departure. Clear and tidy up tables after the departure of the patrons as quickly as possible to the stewarding area. Collect food and beverage supply requisition, ensure that the stock collected is as per requisition. Report any complaints, incidents or other irregularities to management. Assist other Food & Beverage outlets with their operations during peak times or when Required. Maintain complete knowledge of all F&B services, contents & preparation methods, outlets and hotel services/features. Be well versed in hotel fire & life safety/emergency procedures. Attend all briefings, meetings and trainings as assigned by management. Report for duty on time wearing clean and complete uniform at all times. Maintain a high standard of personal appearance and hygiene at all times. Perform other reasonable duties assigned by the Management of the Hotel. Qualifications Industrial Training Completed Having a relevant degree or diploma in Hospitality or Tourism management. Show more Show less

GSA - Front Office

Delhi, Delhi, India

0 years

Not disclosed

On-site

Full Time

Company Description "Why work for Accor? We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities. By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/ Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS" Job Description Primary Responsibilities Front Office Operation Conduct daily briefings and ensure that all pertinent information is well received by team members Manage and supervise all tasks of his/her staff to ensure that highest quality service is delivered and department standards are met Review, analyze and suggest improvement of work flow and standards at the Front Desk Analyze rate variance report to ensure rooms revenue control, approve discounts and rebates Communicate with Front Office Manager on all matters regarding guest services & hotel operations Ensure documentation of all guest related issues using the logbook Sign media and supervise shift handover procedures Coordinate and communicate with other hotel departments as required regarding general administration and operations issues Provide management presence at all times by assisting with the handling of guests’ needs and complaints tactfully and efficiently Assist Guest Relations in greeting, rooming, and sending off guests Inspect front of house and back of house regularly for cleanliness and orderliness Ensure that front line staff complies with marketing techniques and maximizes sales Check billing instructions, monitor guest credit and act upon any discrepancies Coordinate full house situations and makes all necessary arrangements to handle overbooking and pledge relocates Ensure procedures of On-Call Valet Desks and driveways are manned at all times and run efficiently Ensures the Safety, Security and Loss Control policies and procedures are compiled with at the lobby and driveway. Handle and manage hotel emergencies. Conduct Night Audit Process for hotel Qualifications Hotel Management Diploma or Degree Additional Information Fresher and Experience candidate can apply Show more Show less

Sales Manager

Delhi, Delhi, India

0 years

Not disclosed

On-site

Full Time

Company Description "Why work for Accor? We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities. By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/ Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS" Job Description Achieve daily targeted number of sales calls with effectiveness Develop business leads for the Hotel on a weekly basis Prepare monthly list of accounts to penetrate for the following month Plan a minimum of 2 site inspections/entertainment meetings per week to qualified potential accounts or new accounts Prepare monthly action plan for main market segment Perform monthly review account profile on room nights production and average rate Monitor competitors’ rate strategy, account penetration and marketing activities to maintain a competitive edge Fully responsible of accounts under his/her management , including contracting, updating profile and renewing contracts Update management on VIP arrivals, meet and greet accordingly Up-sell, cross-sell and promote Hotel facilities & services at every available opportunity in order to maximize sales revenue Conduct negotiations to achieve the best profit and rates for the Hotel Attend hotel clients and local community business events to network and maintain high visibility Update Director of Sales & Marketing on market trends and business leads Attend all briefings, meetings and trainings as assigned by management Maintain a high standard of personal appearance and hygiene at all times Be aware of the hotel fire & life safety/emergency procedures Perform other reasonable duties assigned by the assigned by the Management Defines precise guest requirements and ensures that the guest services offered corresponds effectively to their requests Provides after-sales service and in particular to ensure all guests complaints are efficiently addressed Qualifications Diploma in Tourism / Hospitality Management / MBA Additional Information Minimum of 2+ years of experience in a similar capacity with proven track records Show more Show less

GSA - Food & Beverage Service

Pune, Maharashtra, India

0 years

Not disclosed

On-site

Full Time

Company Description "Why work for Accor? We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities. By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/ Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS" Job Description Perform opening/closing side duties as assigned and set all tables according to standards and procedures Deliver F&B services in accordance to departmental standards and procedures Check on table setting, cleanliness and side station preparation as per work station assigned prior to the start of operation Greet all patrons warmly upon arrival at the door and escort them to the table Ensure that all food & beverage are served according to service standard Apply necessary precautions with regards to the hotel food safety and hygiene standards (HACCP) Pick up and serve food and beverage orders. Ensure that food and beverage are served promptly to the guests once they are ready, such that they arrive at the patrons’ table at the correct temperature Try to remember individual patron’s names and their preferences to extend a personalized service Up-sell and promote food and beverage offers at every available opportunity in order to maximize sales revenue. Cross sell other dining venue when outlet is full Thank all patrons for patronizing the outlet upon their departure Clear and tidy up tables after the departure of the patrons as quickly as possible to the stewarding area Collect food and beverage supply requisition, ensure that the stock collected is as per requisition Report any complaints, incidents or other irregularities to management Assist other Food & Beverage outlets with their operations during peak times or when Required. Maintain complete knowledge of all F&B services, contents & preparation methods, outlets and hotel services/features Be well versed in hotel fire & life safety/emergency procedures Attend all briefings, meetings and trainings as assigned by management Report for duty on time wearing clean and complete uniform at all times Maintain a high standard of personal appearance and hygiene at all times Perform other reasonable duties assigned by the Management of the Hotel Qualifications Industrial Training Completed Having a relevant degree or diploma in Hospitality or Tourism management. Show more Show less

Chief Engineer

Ernakulam, Kerala, India

8 - 10 years

Not disclosed

On-site

Full Time

Job Description We are seeking a visionary and detail-oriented Chief Engineer to join our team in ibis Kochi City Centre, Kerala, India. As the Chief Engineer, you will play a crucial role in overseeing the efficient operation and maintenance of our property, equipment, and grounds while ensuring the protection of our assets. Lead and manage the engineering department, coordinating with other teams to maintain high standards for guest experience and operational excellence. Develop and implement innovative strategies for optimizing operational costs, including energy and water usage. Oversee the implementation and management of preventive maintenance programs for guest rooms, public areas, and safety systems. Manage and control capital expenditures (CAPEX) projects, preparing budgets and assisting other departments as needed. Supervise the maintenance and operation of mechanical systems, including HVAC, water circulation, and electrical systems. Collaborate with cross-functional teams to address maintenance requests promptly and efficiently. Analyze and improve engineering processes to enhance overall operational efficiency and guest satisfaction. Stay updated on industry trends and technological advancements to implement cutting-edge solutions in property management. Qualifications Bachelor's degree in Engineering (Mechanical, Electrical, or related field) Minimum of 8-10 years of experience in engineering management, preferably in a similar industry Strong leadership and team management skills with the ability to lead by example Excellent communication and negotiation skills Highly organized with the ability to work efficiently under pressure and manage multiple projects simultaneously Proficient in computerized maintenance systems and general computer applications Solid understanding of building management systems and energy conservation techniques Proven track record in project management and CAPEX planning Analytical mindset with a focus on continuous improvement and innovation Decisive problem-solver with a goal-oriented approach to challenges Ability to collaborate effectively with diverse teams and stakeholders Show more Show less

Multi Technician

Delhi, Delhi, India

1 years

Not disclosed

On-site

Full Time

Company Description "Why work for Accor? We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities. By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/ Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS" Job Description Primary Responsibilities Carry out planned and unplanned maintenance programs for the various systems such as (not limited to) the following : Air-conditioning & electrical, refrigeration, FLS equipment, building maintenance including furniture & fixtures, painting, parts renewal & repairs, kitchen and laundry equipment, low voltage (LV), guest rooms, F&B outlets, function/banquet areas, front/back of the house, plumbing & drainage Communicate with engineering management and team leader with regards to possible improvements to increase efficiency Co-ordinate and inform engineering management and team leader of any disruptions to service of any kind Always implement safe work practices, efficient methods, proper preventative maintenance and repair Develop skills through training and hands on experience Comply with hotel and department policies and procedures at all times Other Responsibilities Be fully conversant with hotel fire & life safety/emergency procedures Comply with hotel and department policies and procedures at all times Attend all briefings, meetings and trainings as assigned by management Report for duty on time wearing clean and complete uniform at all times Maintain a high standard of personal appearance and hygiene at all times Perform other reasonable duties assigned by the Management of the Hotel Qualifications Secondary / High school education Trade Certificate or a minimum of 1 year of relevant hands on experience in area of expertise Show more Show less

GSA - Front Office

Delhi, Delhi, India

2 years

Not disclosed

On-site

Full Time

Company Description "Why work for Accor? We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities. By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/ Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS" Job Description Primary Responsibilities Front Office Operation Conduct daily briefings and ensure that all pertinent information is well received by team members Manage and supervise all tasks of his/her staff to ensure that highest quality service is delivered and department standards are met Review, analyze and suggest improvement of work flow and standards at the Front Desk Analyze rate variance report to ensure rooms revenue control, approve discounts and rebates Communicate with Front Office Manager on all matters regarding guest services & hotel operations Ensure documentation of all guest related issues using the logbook Sign media and supervise shift handover procedures Coordinate and communicate with other hotel departments as required regarding general administration and operations issues Provide management presence at all times by assisting with the handling of guests’ needs and complaints tactfully and efficiently Assist Guest Relations in greeting, rooming, and sending off guests Inspect front of house and back of house regularly for cleanliness and orderliness Ensure that front line staff complies with marketing techniques and maximizes sales Check billing instructions, monitor guest credit and act upon any discrepancies Coordinate full house situations and makes all necessary arrangements to handle overbooking and pledge relocates Ensure procedures of On-Call Valet Desks and driveways are manned at all times and run efficiently Ensures the Safety, Security and Loss Control policies and procedures are compiled with at the lobby and driveway. Handle and manage hotel emergencies. Conduct Night Audit Process for hotel Qualifications Diploma/Degree in Tourism / Hospitality Management Additional Information minimum of 2 years of experience in a similar Excellent reading, writing and oral proficiency in English language Proficient in MS Excel, Word, & PowerPoint Show more Show less

Sales Manager

Delhi, Delhi, India

4 years

Not disclosed

On-site

Full Time

Company Description "Why work for Accor? We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities. By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/ Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS" Job Description Achieve daily targeted number of sales calls with effectiveness Develop business leads for the Hotel on a weekly basis Prepare monthly list of accounts to penetrate for the following month Plan a minimum of 2 site inspections/entertainment meetings per week to qualified potential accounts or new accounts Prepare monthly action plan for main market segment Perform monthly review account profile on room nights production and average rate Monitor competitors’ rate strategy, account penetration and marketing activities to maintain a competitive edge Fully responsible of accounts under his/her management , including contracting, updating profile and renewing contracts Update management on VIP arrivals, meet and greet accordingly Up-sell, cross-sell and promote Hotel facilities & services at every available opportunity in order to maximize sales revenue Conduct negotiations to achieve the best profit and rates for the Hotel Attend hotel clients and local community business events to network and maintain high visibility Update Director of Sales & Marketing on market trends and business leads Attend all briefings, meetings and trainings as assigned by management Maintain a high standard of personal appearance and hygiene at all times Be aware of the hotel fire & life safety/emergency procedures Perform other reasonable duties assigned by the assigned by the Management Defines precise guest requirements and ensures that the guest services offered corresponds effectively to their requests Provides after-sales service and in particular to ensure all guests complaints are efficiently addressed Qualifications Diploma in Tourism / Hospitality Management / MBA Additional Information Minimum of 4 years of experience in a similar capacity with proven track records Show more Show less

Accounts Payable Executive

Bengaluru, Karnataka, India

0 years

Not disclosed

On-site

Full Time

Company Description "Why work for Accor? We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities. By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/ Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS" Job Description Establish and maintain seamless co-ordination & co-operation with all departments of the hotel to ensure maximum cooperation, productivity, and guest service. Respond to queries, by resolving issues in a timely and efficient manner to ensure customer satisfaction. Ensure that all personnel are kept well informed of department’s objectives and policies. Assist in the determination of fiscal requirements and the compilation of budgetary recommendations. Identify optimal, cost effective use of the resources and educate the team on the same. Responsible for various transactions including refunds, ability-to-pay allowances, discounts and write-offs. Investigate special collection problems and confer with financially responsible persons as required to advise concerning credit policy and to make arrangements for payment of outstanding accounts. Recommend transfer of guest accounts to Delinquent Accounts section. Maintain liaison with other functions to coordinate efforts in resolving problems concerning collection of guest accounts receivable. Assist in the preparation of reports and analyses, setting forth progress, adverse trends and appropriate recommendations or conclusions. Plan and schedule work to ensure proper distribution of assignments and adequate manning for subsequent performance of duties. Responsible for compliance of established practices, and keeping employees abreast of current changes and standards. Develop and recommend operating policies and procedures for Accounts Receivable sect Qualifications Any Bachelors Degree in Finance or Post Graduation in Finance would be an added advantage. Show more Show less

Guest Service Associate - Front Office

Gurugram, Haryana, India

0 years

Not disclosed

On-site

Full Time

Company Description Gründe für Accor zu arbeiten? Wir sind weit mehr als ein weltweit führendes Unternehmen. Wir empfangen Dich so, wie Du bist und bei uns findest Du einen Beruf und eine Marke, die zu Deiner Persönlichkeit passen. Wir unterstützen Dich dabei, jeden Tag zu wachsen und zu lernen. Wir sorgen dafür, dass Deine Arbeit einen Sinn in Deinem Leben hat und dass Du auf Deiner Reise mit uns die grenzenlosen Möglichkeiten von Accor erkunden kannst. Bei Accor kannst Du jedes Kapitel Deiner Geschichte selber schreiben, und gemeinsam können wir die Gastronomie und Hotellerie von morgen verändern. Entdecke das Leben, das Dich bei Accor erwartet, besuche https://careers.accor.com/. Tu das, was Du liebst, trage etwas für die Gemeinschaft in der Welt bei, und wage es den Status quo in Frage zu stellen! #BELIMITLESS Job Description Review, analyze and suggest improvement of work flow and standards at the Front Desk Communicate with Duty Manager on all matters regarding guest services & hotel operations Ensure documentation of all guest related issues using the logbook Coordinate and communicate with other hotel departments as required regarding general administration and operations issues Provide management presence at all times by assisting with the handling of guests’ needs and complaints tactfully and efficiently Assist Guest Relations in greeting, rooming, and sending off guests Inspect front of house and back of house regularly for cleanliness and orderliness Check billing instructions, monitor guest credit and act upon any discrepancies Ensures the Safety, Security and Loss Control policies and procedures are compiled with at the lobby and driveway. Handle and manage hotel emergencies. Qualifications Bachelors in Hotel Management Show more Show less

Duty Engineer

Bengaluru, Karnataka, India

0 years

Not disclosed

On-site

Full Time

Company Description "Why work for Accor? We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities. By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/ Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS" Job Description Job Purpose This position is responsible in assisting Director of Engineering in the overall day to day operations and to supervise and upkeep the maintenance of all equipments in the property. Primary Responsibilities: People Management Establish and maintain seamless co-ordination & co-operation with all departments of Ibis Bengaluru Hebbalto ensure maximum cooperation, productivity, morale and guest service. Provide effective support to the team to enable them to deliver effective and efficient services. Respond to customer queries by resolving issues in a timely and efficient manner to ensure customer satisfaction. Motivate and develop staff to ensure smooth functioning of the department. Ensure that the team is trained for all safety provisions. Financial Management Ensure optimal, cost effective use of the resources and educate the team on the same. Operational Management Check and ensure that the temperature of cold stores, public areas etc. are maintained as per the specifications. Check and ensure the working condition of fire detectors, fire fighting systems, transformers, electrical systems, etc. Coordinate with other departments for regular servicing and testing of equipment. Check and ensure that proper safety measures have been adhered to and also ensure maintenance of all fire fighting equipment. Ensure that all the first aid kits are available for use in their proper places. To supervise the operations of Air-conditioning plant, boilers, pumps etc. Ensure that desired level of water is maintained in water storage tanks. Ensure correct maintenance of all equipment in conjunction with the other user departments & stay abreast of technological advances in surveillance & safety equipment. Hygiene / Personal safety / Environment: Ensures that the workplace and storage areas remain clean and tidy Respects the instructions and safety guidelines for the equipment (s)he uses Applies the hotel's security regulations (in case of fire etc) Respects the hotel's commitments to the "Environment Charter" (saving energy, recycling, sorting waste etc). Additional Information Our commitment to Diversity & Inclusion: We are an inclusive company and our ambition is to attract, recruit and promote diverse talent. Show more Show less

Commis (Asian)

Bengaluru, Karnataka

0 years

Not disclosed

On-site

Full Time

Company Description "Why work for Accor? We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities. By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/ Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS" Job Description Stock up the assigned kitchen with raw materials and ingredients on a daily basis Be familiar with the use of all electrical and mechanical equipment in the kitchen and observe safety precautions when handling them Be well versed in hotel fire & life safety/emergency procedures Apply necessary precautions with regards to the hotel food safety and hygiene standards (HACCP) Attend all briefings, meetings and trainings as assigned by management Maintain a high standard of personal appearance and hygiene at all times Perform other reasonable duties assigned by the assigned by the Management Apply necessary precautions with regards to the hotel food safety and hygiene standards (HACCP) Clean and maintain all equipment within the food production area Promptly report any hazards, unsafe working conditions or equipment which requires repair or maintenance to immediate supervisor Apply necessary precautions with regards to the hotel food safety and hygiene standards (HACCP) Clean and maintain all equipment within the food production area Promptly report any hazards, unsafe working conditions or equipment which requires repair or maintenance to immediate supervisor Qualifications Degree or Diploma in Hotel Management or Relevant Degree Additional Information Our commitment to Diversity & Inclusion: We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.

Commis (Asian)

Bengaluru

0 years

INR Not disclosed

On-site

Part Time

Company Description "Why work for Accor? We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities. By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/ Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS" Job Description Stock up the assigned kitchen with raw materials and ingredients on a daily basis Be familiar with the use of all electrical and mechanical equipment in the kitchen and observe safety precautions when handling them Be well versed in hotel fire & life safety/emergency procedures Apply necessary precautions with regards to the hotel food safety and hygiene standards (HACCP) Attend all briefings, meetings and trainings as assigned by management Maintain a high standard of personal appearance and hygiene at all times Perform other reasonable duties assigned by the assigned by the Management Apply necessary precautions with regards to the hotel food safety and hygiene standards (HACCP) Clean and maintain all equipment within the food production area Promptly report any hazards, unsafe working conditions or equipment which requires repair or maintenance to immediate supervisor Apply necessary precautions with regards to the hotel food safety and hygiene standards (HACCP) Clean and maintain all equipment within the food production area Promptly report any hazards, unsafe working conditions or equipment which requires repair or maintenance to immediate supervisor Qualifications Degree or Diploma in Hotel Management or Relevant Degree Additional Information Our commitment to Diversity & Inclusion: We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.

Commis (Asian)

Bengaluru, Karnataka, India

0 years

Not disclosed

On-site

Full Time

Company Description "Why work for Accor? We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities. By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/ Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS" Job Description Stock up the assigned kitchen with raw materials and ingredients on a daily basis Be familiar with the use of all electrical and mechanical equipment in the kitchen and observe safety precautions when handling them Be well versed in hotel fire & life safety/emergency procedures Apply necessary precautions with regards to the hotel food safety and hygiene standards (HACCP) Attend all briefings, meetings and trainings as assigned by management Maintain a high standard of personal appearance and hygiene at all times Perform other reasonable duties assigned by the assigned by the Management Apply necessary precautions with regards to the hotel food safety and hygiene standards (HACCP) Clean and maintain all equipment within the food production area Promptly report any hazards, unsafe working conditions or equipment which requires repair or maintenance to immediate supervisor Apply necessary precautions with regards to the hotel food safety and hygiene standards (HACCP) Clean and maintain all equipment within the food production area Promptly report any hazards, unsafe working conditions or equipment which requires repair or maintenance to immediate supervisor Qualifications Degree or Diploma in Hotel Management or Relevant Degree Additional Information Our commitment to Diversity & Inclusion: We are an inclusive company and our ambition is to attract, recruit and promote diverse talent. Show more Show less

Purchase Executive

Bengaluru, Karnataka

0 years

Not disclosed

On-site

Full Time

Company Description "Why work for Accor? We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities. By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/ Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS" Job Description Prime Function: To direct the activities of the Purchase department and implement the company’s policies, guidelines and procedures to work efficiently and effectively. Allocation of suppliers based on the vendor capacity, location etc., and the company’s requirements. To survey the market and update the knowledge about new products and suppliers available in the market. To coordinate all the functions of the team within the department. Any matter which may affect the interests of ACCOR should be brought to the attention of the Management. Key Responsibilities: Purchasing Planning To prioritize purchases based on resources and urgency. Ensure to evaluate user needs and functionality of various materials purchased. Ensure that all Licensing laws are adhered to. Plan, direct and control all day-to-day Purchasing functions. People Management Ensure that the team has been trained for all safety provisions. Motivate and develop the team to ensure smooth functioning of the department and promote teamwork. Provide effective support to the team to enable them to provide a range of effective and efficient services. Financial Management Monitor and maintain inventory records of all the purchases made. Identify optimal, cost effective use of the resources and educate the team on the same. Operational Management Prepare and invite tenders, contracts, and other related documents for ensuring a regular supply of materials. Ensure to carry out negotiations with vendors, manufacturers and agencies to obtain the best combination of price, quality, quantity, delivery, terms of payment and reliability of supply. Investigate and follow-up on complaints received from receiving, stores and user departments about the products and obtain corrective actions from the vendors. Keep track of Government Legislations for import of the equipment and materials & also ensure to know the name of the supplier. Handle import of equipment and material right from inquiry to the actual purchase. Coordinate with the other departments concerned on imports and the advise them on the impact of the same. Check processing and follow up for corrective action Ensure that all policies & procedures are adhered to in purchases. Ensure to replace the materials, if not accepted by the user department. Coordinate operations with Department Coordinators, Supervisors and other Departmental Managers to ensure operational readiness, efficiency in resource utilization and the prompt delivery of services. Managerial Qualities Leadership skills that utilize persuasion and motivation to attain organizational goals is the most desirable management quality, followed by honesty, integrity, ethical behaviour, tactfulness, openness, and cultural awareness; Ability to accept responsibility; Self confidence, motivation, drive and tenacity; Ability to enhance organizational performance; Ability to clearly delegate tasks and responsibilities; Ability to think strategically, inductively, and creatively; And the propensity to recognize and acknowledge other peoples’ ideas. Qualifications Bachelor's degree in a field like Business Administration, Supply Chain Management, or a related area. Along with experience in procurement, purchasing, or vendor management is highly desirable. Additional Information Our commitment to Diversity & Inclusion: We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.

Purchase Executive

Bengaluru, Karnataka, India

0 years

Not disclosed

On-site

Full Time

Company Description "Why work for Accor? We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities. By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/ Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS" Job Description Prime Function: To direct the activities of the Purchase department and implement the company’s policies, guidelines and procedures to work efficiently and effectively. Allocation of suppliers based on the vendor capacity, location etc., and the company’s requirements. To survey the market and update the knowledge about new products and suppliers available in the market. To coordinate all the functions of the team within the department. Any matter which may affect the interests ofACCORshould be brought to the attention of the Management. Key Responsibilities: Purchasing Planning To prioritize purchases based on resources and urgency. Ensure to evaluate user needs and functionality of various materials purchased. Ensure that all Licensing laws are adhered to. Plan, direct and control all day-to-day Purchasing functions. People Management Ensure that the team has been trained for all safety provisions. Motivate and develop the team to ensure smooth functioning of the department and promote teamwork. Provide effective support to the team to enable them to provide a range of effective and efficient services. Financial Management Monitor and maintain inventory records of all the purchases made. Identify optimal, cost effective use of the resources and educate the team on the same. Operational Management Prepare and invite tenders, contracts, and other related documents for ensuring a regular supply of materials. Ensure to carry out negotiations with vendors, manufacturers and agencies to obtain the best combination of price, quality, quantity, delivery, terms of payment and reliability of supply. Investigate and follow-up on complaints received from receiving, stores and user departments about the products and obtain corrective actions from the vendors. Keep track of Government Legislations for import of the equipment and materials & also ensure to know the name of the supplier. Handle import of equipment and material right from inquiry to the actual purchase. Coordinate with the other departments concerned on imports and the advise them on the impact of the same. Check processing and follow up for corrective action Ensure that all policies & procedures are adhered to in purchases. Ensure to replace the materials, if not accepted by the user department. Coordinate operations with Department Coordinators, Supervisors and other Departmental Managers to ensure operational readiness, efficiency in resource utilization and the prompt delivery of services. Managerial Qualities Leadership skills that utilize persuasion and motivation to attain organizationalgoals is the most desirable management quality, followed by honesty, integrity, ethical behaviour, tactfulness, openness, and cultural awareness; Ability to accept responsibility; Self confidence, motivation, drive and tenacity; Ability to enhance organizational performance; Ability to clearly delegate tasks and responsibilities; Ability to think strategically, inductively, and creatively; And the propensity to recognize and acknowledge other peoples’ ideas. Qualifications Bachelor's degree in a field like Business Administration, Supply Chain Management, or a related area. Along with experience in procurement, purchasing, or vendor management is highly desirable. Additional Information Our commitment to Diversity & Inclusion: We are an inclusive company and our ambition is to attract, recruit and promote diverse talent. Show more Show less

Chief Engineer

Ernakulam, Kerala, India

8 - 10 years

Not disclosed

On-site

Full Time

Job Description We are seeking a visionary and detail-oriented Chief Engineer to join our team in ibis Kochi City Centre, Kerala, India. As the Chief Engineer, you will play a crucial role in overseeing the efficient operation and maintenance of our property, equipment, and grounds while ensuring the protection of our assets. Lead and manage the engineering department, coordinating with other teams to maintain high standards for guest experience and operational excellence. Develop and implement innovative strategies for optimizing operational costs, including energy and water usage. Oversee the implementation and management of preventive maintenance programs for guest rooms, public areas, and safety systems. Manage and control capital expenditures (CAPEX) projects, preparing budgets and assisting other departments as needed. Supervise the maintenance and operation of mechanical systems, including HVAC, water circulation, and electrical systems. Collaborate with cross-functional teams to address maintenance requests promptly and efficiently. Analyze and improve engineering processes to enhance overall operational efficiency and guest satisfaction. Stay updated on industry trends and technological advancements to implement cutting-edge solutions in property management. Qualifications Bachelor's degree in Engineering (Mechanical, Electrical, or related field) Minimum of 8-10 years of experience in engineering management, preferably in a similar industry Strong leadership and team management skills with the ability to lead by example Excellent communication and negotiation skills Highly organized with the ability to work efficiently under pressure and manage multiple projects simultaneously Proficient in computerized maintenance systems and general computer applications Solid understanding of building management systems and energy conservation techniques Proven track record in project management and CAPEX planning Analytical mindset with a focus on continuous improvement and innovation Decisive problem-solver with a goal-oriented approach to challenges Ability to collaborate effectively with diverse teams and stakeholders Show more Show less

Guest Service Associate - Front Office

Chennai, Tamil Nadu, India

0 years

Not disclosed

On-site

Full Time

Job Description Prime Function: Responsible for daily administration, meeting and greeting, dealing with guests’ queries and complaints, and booking rooms. visitors Maintain high standards of customer services at the reception desk so that customers’ expectations are consistently exceeded. Motivate and develop Reception team to ensure smooth functioning of the department and promote teamwork. Any matter which may affect the interests of the hotel should be brought to the attention of the Management. Responsible for INTERREACT. Key Responsibilities: People Management Provide effective support to the team to enable them to provide effective and efficient services. Respond to customer queries by resolving issues in a timely and efficient manner to ensure customer satisfaction. Financial Management Identify optimal, cost-effective use of the resources and educate the team on the same. Operational Management Ensure quality and appropriateness of customer service provided. To maintain Front Office log book and shift reports. Respond to inquiries and resolve problems in an effective manner. Ensure all guests receive a swift, smooth, professional and friendly check in and check out Ensure quality in all aspects of the job. Maintain record of all banquet and any other functions in the hotel. Liaise with other departments for the resolution of day-to-day administrative and operational issues. Carry out other duties which naturally fall within the reasonable expectations of the post. Adhere to the Procedures & Standards Manual. Display a proactive approach in initiating and implementing initiatives to provide an improved service in all areas. Liaise with Housekeeping for the Room Status. Handle additional responsibilities as and when delegated by the Management. Hygiene / Personal safety / Environment: Ensures that the workplace and storage areas remain clean and tidy Respects the instructions and safety guidelines for the equipment (s)he uses Applies the hotel's security regulations (in case of fire etc) Respects the hotel's commitments to the "Environment Charter" (saving energy, recycling, sorting waste etc) and meets Ibis ISO 14001 environmental commitments as applicable to the role, if the hotel is involved in the programme. Show more Show less

Outlet Manager

Bengaluru, Karnataka, India

2 years

Not disclosed

On-site

Full Time

Company Description "Why work for Accor? We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities. By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/ Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS" Job Description Business Performance Plan for outlet budget and review forecast on revenue and expenditure on monthly basic Analyze and submit month-end reports and identify deviation from business plan goals Participate in management meetings to review progress towards achievement of business plan goals and develop the annual business plan related for the outlet Plan, implement and measure profit enhancement programs by working with the kitchen & Marketing Department. Prepare & submit post-mortem promotion report to F&B Manager upon completion of promotion Implement and maintain control measures to ensure that food & beverage costs, productivity, labour costs and operating supply costs for the outlet is in line with budget Outlet Operation Conduct departmental daily briefings to ensure that all pertinent information is well received by team members Supervise team members to ensure that all tasks assigned/required in the outlet are carried out on time and according to instruction and departmental standards Build a good relationship with guests or regular patrons. Try to remember individual patron’s names and their preferences to extend a personalized service Handle guests’ complaints and comments tactfully and efficiently Handle all administration work pertaining to cashier/bar operation requirement and company’s policies Maintain department communication logbook and updated notice board Check the supply of equipment/stock level and ensure that there is no shortage of items which have impact on the operation and guests Check the outlet/back of the house cleanliness to ensure that it is in compliant with F&B sanitation and hygiene rules and regulations Maintain complete knowledge of all food & beverage services, contents & preparation methods, outlets and hotel services/features Ensure that health, safety and security procedures are in place in the outlet Attend all briefings, meetings and trainings as assigned by management Perform proper handover and communication to the next shift Assist other food & beverage outlets with their operations during peak times or when required Team Management Interview, select and recruit outlet employees Identify and develop team members with potential Conduct performance review with the team Constantly monitor team members’ appearance, attitude and degree of professionalism Develop, conduct maintain all staff training programs for team members, focusing on their development needs, providing them with new skills to meet the changing needs of the business Prepare weekly staff schedules keeping in mind anticipated business, operating budgets and standards of service Prepare payroll and gratuity reports Conduct monthly departmental meetings to provide information to team members, obtain their feedback, rectify operation issues and provide a regular forum for department communication Main Complexity/Critical issues in the Job Respond professionally, politely, and efficiently to extraordinary requests and complaints from guests. Responsible and accountable for outlet’s profitability and revenue generation Span of Control Amount Budget responsibilities Revenue responsibilities Headcount Competencies Strong leadership, interpersonal and training skills Good communication and customer contact skills Service oriented with an eye for details Ability to work well in stressful & high-pressure situations A team player & builder A motivator & self-starter Well-presented and professionally groomed at all times Qualifications Profile Knowledge And Experience Secondary / High school education Additional certification(s) in Food & Beverage will be an advantage Good reading, writing and oral proficiency in English language Ability to speak other languages and basic understanding of local languages will be an advantage Minimum 2 years of relevant experience in a similar capacity Good working knowledge of MS Excel, Word, & PowerPoint High degree of professionalism with sound human resources management and business acumen capabilities Show more Show less

Senior Sales Manager

Bengaluru, Karnataka, India

2 years

Not disclosed

On-site

Full Time

Company Description "Why work for Accor? We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities. By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/ Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS" Job Description Sales Management Achieve daily targeted number of sales calls with effectiveness Develop business leads for the Hotel on a weekly basis Prepare monthly list of accounts to penetrate for the following month Plan a minimum of 2 site inspections/entertainment meetings per week to qualified potential accounts or new accounts Prepare monthly action plan for main market segment Perform monthly review account profile on room nights production and average rate Monitor competitors’ rate strategy, account penetration and marketing activities to maintain a competitive edge Fully responsible of accounts under his/her management , including contracting, updating profile and renewing contracts Update management on VIP arrivals, meet and greet accordingly Up-sell, cross-sell and promote Hotel facilities & services at every available opportunity in order to maximize sales revenue Conduct negotiations to achieve the best profit and rates for the Hotel Attend hotel clients and local community business events to network and maintain high visibility Update Director of Sales & Marketing on market trends and business leads Team Management Interview, select and recruit direct reports Identify and develop team members with potential Conduct performance review with the team Constantly monitor team members’ appearance, attitude and degree of professionalism Develop, conduct maintain all staff training programs for team members, focusing on their development needs, providing them with new skills to meet the changing needs of the business Other Responsibilities Attend all briefings, meetings and trainings as assigned by management Maintain a high standard of personal appearance and hygiene at all times Be aware of the hotel fire & life safety/emergency procedures Perform other reasonable duties assigned by the assigned by the Management Main Complexity/Critical issues in the Job Defines precise guest requirements and ensures that the guest services offered corresponds effectively to their requests Provides after-sales service and in particular to ensure all guests complaints are efficiently addressed Qualifications Knowledge And Experience Diploma in Tourism / Hospitality Management Minimum of 2 years of experience in a similar capacity with proven track records Excellent reading, writing and oral proficiency in English language Proficient in MS Excel, Word, & PowerPoint Show more Show less

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Job Titles Overview

Commis (Asian) (3)
GSA - Food & Beverage Service (2)
GSA - Front Office (2)
Sales Manager (2)