Head of Quality Control

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Head of Quality

Key Responsibilities

Quality Management System (QMS):

• Develop, implement, and maintain a comprehensive Quality Management System (QMS) to ensure all blower products meet or exceed internal standards and industry regulations.

• Ensure compliance with ISO standards (such as ISO 9001) and other relevant certifications or regulatory requirements specific to the blower manufacturing industry.

• Oversee the design, deployment, and continuous improvement of quality processes and procedures across the production lifecycle.

Quality Control & Inspection:

• Lead the quality control (QC) team in inspecting and testing raw materials, in-process components, and finished products to ensure they meet quality standards.

• Manage the development and implementation of inspection plans and procedures, including visual inspections, functional tests, and performance testing of blower systems.

• Investigate, identify, and address root causes of product defects and non-conformances, implementing corrective actions as needed.

Process Improvement:

• Spearhead continuous improvement initiatives using methodologies such as Six Sigma, Lean, or Kaizen to optimize production processes, reduce waste, and enhance product quality.

• Work closely with the production and engineering teams to design, implement, and monitor process improvements and efficiency gains.

• Regularly analyse data from quality control metrics and customer feedback to identify areas for process optimization and product enhancement.

Team Leadership & Development:

• Lead, mentor, and develop a high-performing quality team, providing coaching and training to ensure adherence to quality standards and best practices.

• Foster a culture of quality across all departments, ensuring employees are trained on quality requirements and the importance of product quality.

• Conduct regular performance reviews and ensure team members have access to ongoing professional development opportunities.

Supplier Quality Management:

• Collaborate with the procurement team to establish and enforce quality standards for suppliers and third-party vendors, ensuring that raw materials and components meet required specifications.

• Conduct regular supplier audits and assessments to ensure consistent delivery of high-quality materials.

• Work with suppliers to resolve quality issues, implement corrective actions, and ensure timely resolution.

Customer Quality Assurance:

• Act as the primary point of contact for customers regarding quality-related issues, complaints, and feedback.

• Lead investigations into customer complaints related to product quality, implementing corrective actions and communicating outcomes to the customer.

• Ensure that products delivered to customers meet their specifications and expectations, and strive to improve customer satisfaction through quality excellence.

Reporting & Documentation:

• Maintain comprehensive records of all quality audits, inspections, non-conformances, and corrective actions.

• Provide regular quality reports to senior management, including analysis of defects, root cause analyses, corrective actions, and improvement efforts.

• Ensure the proper documentation and traceability of all product quality data, including test results, certifications, and reports.

Regulatory Compliance & Risk Management:

• Stay up to date with industry regulations, standards, and best practices to ensure all products comply with safety and quality laws.

• Assess and mitigate quality risks related to product design, manufacturing processes, and supply chain management.

Qualifications & Skills

Education:

• Bachelor’s degree in Mechanical Engineering, Industrial Engineering, or a related technical field. A Master’s degree in Quality Management or similar is a plus.

Experience:

• Minimum of 10-12 years of experience in quality management or quality control within a manufacturing environment, with at least 7 years in a leadership role.

• Experience in the blower manufacturing, HVAC, or industrial equipment industries is highly desirable.

• Demonstrated experience with quality management systems (QMS), ISO 9001 certification, and leading quality audits.

Skills:

• Strong knowledge of quality tools and techniques, including root cause analysis, FMEA, SPC, Six Sigma, and Lean principles.

• Proficiency in using quality management software and other industry tools for data collection and analysis.

• Excellent problem-solving skills with a focus on corrective actions and continuous improvement.

• Strong leadership and people management abilities, with the ability to inspire a quality-focused culture across all levels of the organization.

• Exceptional communication skills, both written and verbal, to effectively communicate quality-related matters with internal teams and customers.

• Detail-oriented, organized, and capable of handling multiple projects simultaneously.

Preferred Qualifications:

• Certification in Quality Management (e.g., Six Sigma Black Belt, ASQ Certified Quality Engineer).

• Experience with SAP or similar enterprise resource planning (ERP) systems.

• Experience in managing regulatory audits and certifications.