Head of Operations

Job Role: Head of

Company Type:

Position Overview

The Operations Head will oversee the end-to-end execution of interior and turnkey projects, ensuring smooth coordination between design, vendors, procurement, site operations, and office management. This role requires a highly organized and strategic professional who can streamline processes, manage multiple stakeholders, and drive operational efficiency while maintaining quality standards.

Key Responsibilities

1. Project & Site Operations

• Oversee day-to-day site operations across multiple projects.
• Supervise and guide site supervisors, contractors, and execution teams.
• Ensure timely project execution as per design intent, quality benchmarks, and safety standards.
• Monitor project timelines, budgets, and resource allocation to minimize delays.
• Resolve on-ground operational challenges proactively.

2. Vendor Management & Procurement

• Identify, evaluate, and onboard reliable vendors, suppliers, and subcontractors.
• Negotiate contracts, pricing, and credit terms to optimize cost efficiency.
• Streamline procurement processes for interior materials, finishes, furniture, fixtures, and equipment.
• Ensure timely delivery of materials to sites to avoid delays.
• Build long-term partnerships with vendors while maintaining quality assurance.

3. Office Operations & Administration

• Oversee day-to-day office operations including administration, HR, and facility management.
• Coordinate with HR for manpower planning, recruitment, and performance monitoring.
• Ensure proper documentation, compliance, and record-keeping of company operations.
• Implement SOPs (Standard Operating Procedures) across functions to maintain consistency.

4. Team Leadership & Coordination

• Lead cross-functional teams including site engineers, designers, procurement staff, and admin.
• Train, mentor, and motivate staff to improve productivity and accountability.
• Foster collaboration between design and execution teams for seamless project delivery.

5. Financial & Reporting Responsibilities

• Work with management to prepare project quotation. BOQ and budgets
• Cost control measures in the project execution.
• Monitor expenses, resource utilization, and procurement efficiency.
• Prepare regular reports on project status, vendor performance, and operational KPIs for management review.

Key Skills & Competencies

• Strong leadership and team management skills.
• Excellent negotiation and vendor relationship management.
• Deep knowledge of interior materials, finishes, and turnkey execution processes.
• Ability to handle multiple projects simultaneously.
• Problem-solving and crisis management skills.
• Strong organizational and time-management capabilities.
• Proficiency in MS Office, project management tools, and ERP software (if applicable).
• Proficiency in AI Tool to assist in the work

Qualifications & Experience

• Bachelor’s degree in Civil Engineering / Architecture / Interior Design / Business Administration (preferred).
• 7+ years of experience in operations/project management within the interior design, construction, or turnkey industry.
• Proven track record in managing vendors, procurement, and large-scale project execution.