Job Role: Head of Operations Company Type: Interior Design & Turnkey Projects Position Overview The Operations Head will oversee the end-to-end execution of interior and turnkey projects, ensuring smooth coordination between design, vendors, procurement, site operations, and office management. This role requires a highly organized and strategic professional who can streamline processes, manage multiple stakeholders, and drive operational efficiency while maintaining quality standards. Key Responsibilities 1. Project & Site Operations Oversee day-to-day site operations across multiple projects. Supervise and guide site supervisors, contractors, and execution teams. Ensure timely project execution as per design intent, quality benchmarks, and safety standards. Monitor project timelines, budgets, and resource allocation to minimize delays. Resolve on-ground operational challenges proactively. 2. Vendor Management & Procurement Identify, evaluate, and onboard reliable vendors, suppliers, and subcontractors. Negotiate contracts, pricing, and credit terms to optimize cost efficiency. Streamline procurement processes for interior materials, finishes, furniture, fixtures, and equipment. Ensure timely delivery of materials to sites to avoid delays. Build long-term partnerships with vendors while maintaining quality assurance. 3. Office Operations & Administration Oversee day-to-day office operations including administration, HR, and facility management. Coordinate with HR for manpower planning, recruitment, and performance monitoring. Ensure proper documentation, compliance, and record-keeping of company operations. Implement SOPs (Standard Operating Procedures) across functions to maintain consistency. 4. Team Leadership & Coordination Lead cross-functional teams including site engineers, designers, procurement staff, and admin. Train, mentor, and motivate staff to improve productivity and accountability. Foster collaboration between design and execution teams for seamless project delivery. 5. Financial & Reporting Responsibilities Work with management to prepare project quotation. BOQ and budgets Cost control measures in the project execution. Monitor expenses, resource utilization, and procurement efficiency. Prepare regular reports on project status, vendor performance, and operational KPIs for management review. Key Skills & Competencies Strong leadership and team management skills. Excellent negotiation and vendor relationship management. Deep knowledge of interior materials, finishes, and turnkey execution processes. Ability to handle multiple projects simultaneously. Problem-solving and crisis management skills. Strong organizational and time-management capabilities. Proficiency in MS Office, project management tools, and ERP software (if applicable). Proficiency in AI Tool to assist in the work Qualifications & Experience Bachelor’s degree in Civil Engineering / Architecture / Interior Design / Business Administration (preferred). 7+ years of experience in operations/project management within the interior design, construction, or turnkey industry. Proven track record in managing vendors, procurement, and large-scale project execution.
