Job description Job Summary: MrMed is looking for Customer Care Executive to assist its customers for order support over telephone/ chat channels. As a Customer Sales & Support Executive, you will be the brand ambassador of MrMed and will be responsible for ensuring customers are always delighted by our products and services. About MrMed: MrMed is India’s largest online pharmacy, specializing in providing super- speciality medicines for critical conditions like cancer, kidney diseases, heart disorders, HIV/AIDS, transplants, hepatitis, and more. We are a patient-centric organization committed to providing access to medicines for individuals undergoing treatment for various critical diseases. We understand the challenges that patients face when they are unable to afford or access their prescribed medications, and we are dedicated to making sure that every patient receives the necessary treatment they need. Our team is passionate about improving the lives of those in need and we strive to make a positive impact in the healthcare industry. For more details click here: https://www.mrmed.in/ Key Responsibilities: Serve as the single point of contact for all sales and support to customers on chat and call platforms. Build and maintain strong relationships with customers. Provide product information and guidance to customers, ensuring they understand benefits and usage. Stay updated on product offerings, industry trends, and competitor activities. Identify and target potential customers to drive sales growth. Conduct outreach via phone, WhatsApp, and email to keep customers updated regarding their order status. Educate customers about new products and promotions. Assist customers with the order process, ensuring accuracy and efficiency. Escalate issues to team leads and persistent issues directly to senior management. Provide follow-up support to ensure customer loyalty and repeat business. Coordinate with logistics to ensure timely delivery of products. Address customer inquiries and resolve issues promptly to enhance customer satisfaction. Ensure a thorough understanding of their needs and effective resolution of their concerns. Demonstrate a temperament for handling customers with care and in a clear and convincing manner. Qualifications 0 to 2 years of experience Bachelor's degree in business, pharmacy, or related field (preferred). Ability to persuade effectively and demonstrate empathy towards customers Fluency in Hindi is must Excellent communication and interpersonal skills. Strong organizational and time management abilities. Benefits PF ESI Uncapped Incentives Job Location: Chennai (Kindly Note: Fluency in Hindi is must, 0-1 years of experienced candidates are eligible for this position) Job Types: Full-time, Permanent, Fresher Benefits: Leave encashment Provident Fund Schedule: Day shift Morning shift Education: Bachelor's (Required) Experience: total work: 1 year (Required) Language: Hindi Fluently (Required) English Fluently (Required) Location: T Nagar, Chennai, Tamil Nadu (Required) Work Location: In person Show more Show less

Overview MrMed, India’s leading digital platform for super-specialty medicines, is expanding its care delivery team! We are looking for a compassionate and experienced Home Care Nurse to join our mission of making advanced healthcare more accessible and personalized. Based in Chennai , this full-time, on-premises role offers an exciting opportunity to work closely with some of the top oncologists in the city , providing high-quality care to patients in the comfort of their homes. At MrMed, you’ll be part of a rapidly growing healthcare startup that is redefining patient experience. This role offers excellent opportunities for learning, career growth, and being part of an organization that truly values initiative and ownership . Roles and Responsibilities Provide in-home nursing care for oncology patients, including medication administration, wound care, IV infusions, and symptom monitoring. Coordinate and collaborate with oncologists and other healthcare professionals to ensure comprehensive and personalized care . Educate patients and caregivers about medications, treatment plans, and ongoing health management. Monitor and report patient condition updates to supervising physicians regularly. Maintain accurate patient records and adhere to all medical protocols and safety standards. Assist in managing medical equipment and supplies during home visits. Provide emotional support and counseling to patients and families dealing with cancer treatment. Travel to patient homes across Chennai as per the daily schedule. Requirements Minimum 2 years of clinical experience as a registered nurse. Prior home care nursing experience is highly preferred. Specialty care experience , particularly in oncology , is a strong bonus. Must possess a valid nursing license . Must own a reliable two-wheeler for daily travel to patient locations. Strong communication and interpersonal skills. Comfortable using digital tools for patient documentation and scheduling. Compassionate, detail-oriented, and committed to delivering patient-centered care. Show more Show less

About the Role We are looking for an experienced Shopify Technical Lead to drive technical leadership across multiple Shopify projects. This role demands a strong understanding of Shopify’s ecosystem, hands-on development experience, team leadership capabilities, and excellent communication skills. You will play a pivotal role in interfacing with clients, managing stakeholders, grooming developers, and delivering high-quality eCommerce experiences. Key Responsibilities 🛠 Technical Leadership & Development Architect and build high-performing Shopify websites using Liquid, HTML, CSS, JavaScript, and relevant Shopify APIs. Provide technical direction and oversee code quality, scalability, and performance. Implement and maintain custom Shopify themes, apps, and third-party integrations. 👥 Team Management Lead, mentor, and groom junior developers; conduct code reviews and technical training sessions. Foster a culture of clean code, documentation, and continuous improvement. Assign and monitor tasks, ensuring timely delivery and adherence to best practices. 📈 Project Ownership Independently manage end-to-end Shopify projects, from discovery to deployment. Break down complex requirements into actionable tasks, estimate timelines, and manage sprints and releases. Coordinate with cross-functional teams (design, content, QA) to ensure smooth project execution. 🤝 Client & Stakeholder Communication Serve as the technical point of contact for clients, participating in discovery calls, requirement gathering, and regular status updates. Translate business requirements into technical solutions and manage expectations proactively. Communicate risks, blockers, and trade-offs clearly with both internal and external stakeholders. Requirements Must-Have: 5+ years of experience in web development with at least 2+ years focused on Shopify. Strong proficiency in Liquid, JavaScript, HTML5, and CSS3. Experience working with and integrating leading Shopify apps like Klaviyo, Recharge, Intelligems, Yotpo, Postscript , etc. Experience working with REST and GraphQL APIs. Proven track record of managing teams and projects. Excellent communication and stakeholder management skills. Strong problem-solving and debugging abilities. Experience with version control systems (Git) and task management tools (JIRA, Asana, etc.). Nice-to-Have: Experience with Shopify Plus and headless commerce architecture. Exposure to React or Vue.js. Knowledge of performance optimization techniques for Shopify storefronts. Familiarity with Agile/Scrum methodologies. What You’ll Get Opportunity to lead high-impact Shopify builds for global DTC brands. A collaborative and growth-driven team environment. Flexible working hours and location (if remote/hybrid). Competitive compensation and growth opportunities.

Company Description MrMed is India’s largest online pharmacy for super specialty medicines, with a vision of creating a patient-centric, technology-enabled business. MrMed provides patient-centric services including procurement of medicines and adherence to patient assistance programs. You will work alongside business leaders with extensive experience in the pharmaceutical industry, as well as top-tier consulting and engineering professionals. At MrMed, we cultivate a positive, dynamic, and target-oriented culture, offering flexibility in working styles. Our startup culture promotes ownership, providing a unique experience in today's dynamic work environment. Role Description This is a full-time on-site role for a Delivery Supervisor, located in Chennai. The Delivery Supervisor will oversee day-to-day delivery operations, ensuring timely and accurate delivery of medicines. Responsibilities include supervising delivery staff, resolving customer issues, monitoring operational efficiency, and maintaining high levels of customer satisfaction. The role also involves preparing reports and using analytical skills to optimize delivery processes. Qualifications Supervisory Skills and Operations Management experience Strong Customer Satisfaction and Communication skills Analytical Skills for monitoring and optimizing delivery processes Ability to work effectively on-site in Chennai Experience in the pharmaceutical or healthcare industry is a plus Bachelor's degree in a related field is preferred

As a Copywriter at MrMed, you will have the opportunity to work in either Bangalore or Chennai, with timings from 9:30 am to 6:30 pm. MrMed is India's largest online pharmacy focusing on super specialty medicines. The company's vision is to create a patient-centric, technology-enabled business that goes beyond the traditional pharma marketplace. Working at MrMed means collaborating with experienced business leaders in the pharmaceutical industry and professionals with top-tier consulting and engineering backgrounds. Your role will involve writing and reviewing marketing copy, creating healthcare-related blogs, and posting social media content. You will be responsible for developing marketing and communications content that sets MrMed apart from competitors. You will create content marketing campaigns to drive leads, write materials for the website and advertisements, and generate social media content with relevant captions and hashtags. Researching industry trends, identifying customer needs, and collaborating with designers are also part of your responsibilities. To qualify for this role, you should have a Bachelor's degree in Communications, Marketing, or a related field with 1-3 years of content creation and copywriting experience. Strong writing, editing, and proofreading skills are essential, along with the ability to align content with MrMed's brand voice and guidelines. Proficiency in digital marketing tools and platforms is preferred, and experience in a marketing agency, SaaS product, or healthcare industry is an added advantage. Working at MrMed offers a positive, dynamic, and target-oriented culture that allows professionals to showcase their uniqueness while providing flexibility in working styles. As a copywriter, you will play a critical role in developing and communicating the brand message to customers, working closely with a talented team of marketers and product managers. The company aims to accelerate your career growth by providing challenging work experiences and an ownership-driven culture aligned with business targets. If you are looking to thrive in a dynamic work environment and contribute significantly to the company's success, send your resume to hr@mrmed.in.,