Job description Job Summary: MrMed is looking for Customer Care Executive to assist its customers for order support over telephone/ chat channels. As a Customer Sales & Support Executive, you will be the brand ambassador of MrMed and will be responsible for ensuring customers are always delighted by our products and services. About MrMed: MrMed is India’s largest online pharmacy, specializing in providing super- speciality medicines for critical conditions like cancer, kidney diseases, heart disorders, HIV/AIDS, transplants, hepatitis, and more. We are a patient-centric organization committed to providing access to medicines for individuals undergoing treatment for various critical diseases. We understand the challenges that patients face when they are unable to afford or access their prescribed medications, and we are dedicated to making sure that every patient receives the necessary treatment they need. Our team is passionate about improving the lives of those in need and we strive to make a positive impact in the healthcare industry. For more details click here: https://www.mrmed.in/ Key Responsibilities: Serve as the single point of contact for all sales and support to customers on chat and call platforms. Build and maintain strong relationships with customers. Provide product information and guidance to customers, ensuring they understand benefits and usage. Stay updated on product offerings, industry trends, and competitor activities. Identify and target potential customers to drive sales growth. Conduct outreach via phone, WhatsApp, and email to keep customers updated regarding their order status. Educate customers about new products and promotions. Assist customers with the order process, ensuring accuracy and efficiency. Escalate issues to team leads and persistent issues directly to senior management. Provide follow-up support to ensure customer loyalty and repeat business. Coordinate with logistics to ensure timely delivery of products. Address customer inquiries and resolve issues promptly to enhance customer satisfaction. Ensure a thorough understanding of their needs and effective resolution of their concerns. Demonstrate a temperament for handling customers with care and in a clear and convincing manner. Qualifications 0 to 2 years of experience Bachelor's degree in business, pharmacy, or related field (preferred). Ability to persuade effectively and demonstrate empathy towards customers Fluency in Hindi is must Excellent communication and interpersonal skills. Strong organizational and time management abilities. Benefits PF ESI Uncapped Incentives Job Location: Chennai (Kindly Note: Fluency in Hindi is must, 0-1 years of experienced candidates are eligible for this position) Job Types: Full-time, Permanent, Fresher Benefits: Leave encashment Provident Fund Schedule: Day shift Morning shift Education: Bachelor's (Required) Experience: total work: 1 year (Required) Language: Hindi Fluently (Required) English Fluently (Required) Location: T Nagar, Chennai, Tamil Nadu (Required) Work Location: In person Show more Show less
Overview MrMed, India’s leading digital platform for super-specialty medicines, is expanding its care delivery team! We are looking for a compassionate and experienced Home Care Nurse to join our mission of making advanced healthcare more accessible and personalized. Based in Chennai , this full-time, on-premises role offers an exciting opportunity to work closely with some of the top oncologists in the city , providing high-quality care to patients in the comfort of their homes. At MrMed, you’ll be part of a rapidly growing healthcare startup that is redefining patient experience. This role offers excellent opportunities for learning, career growth, and being part of an organization that truly values initiative and ownership . Roles and Responsibilities Provide in-home nursing care for oncology patients, including medication administration, wound care, IV infusions, and symptom monitoring. Coordinate and collaborate with oncologists and other healthcare professionals to ensure comprehensive and personalized care . Educate patients and caregivers about medications, treatment plans, and ongoing health management. Monitor and report patient condition updates to supervising physicians regularly. Maintain accurate patient records and adhere to all medical protocols and safety standards. Assist in managing medical equipment and supplies during home visits. Provide emotional support and counseling to patients and families dealing with cancer treatment. Travel to patient homes across Chennai as per the daily schedule. Requirements Minimum 2 years of clinical experience as a registered nurse. Prior home care nursing experience is highly preferred. Specialty care experience , particularly in oncology , is a strong bonus. Must possess a valid nursing license . Must own a reliable two-wheeler for daily travel to patient locations. Strong communication and interpersonal skills. Comfortable using digital tools for patient documentation and scheduling. Compassionate, detail-oriented, and committed to delivering patient-centered care. Show more Show less
About the Role We are looking for an experienced Shopify Technical Lead to drive technical leadership across multiple Shopify projects. This role demands a strong understanding of Shopify’s ecosystem, hands-on development experience, team leadership capabilities, and excellent communication skills. You will play a pivotal role in interfacing with clients, managing stakeholders, grooming developers, and delivering high-quality eCommerce experiences. Key Responsibilities 🛠 Technical Leadership & Development Architect and build high-performing Shopify websites using Liquid, HTML, CSS, JavaScript, and relevant Shopify APIs. Provide technical direction and oversee code quality, scalability, and performance. Implement and maintain custom Shopify themes, apps, and third-party integrations. 👥 Team Management Lead, mentor, and groom junior developers; conduct code reviews and technical training sessions. Foster a culture of clean code, documentation, and continuous improvement. Assign and monitor tasks, ensuring timely delivery and adherence to best practices. 📈 Project Ownership Independently manage end-to-end Shopify projects, from discovery to deployment. Break down complex requirements into actionable tasks, estimate timelines, and manage sprints and releases. Coordinate with cross-functional teams (design, content, QA) to ensure smooth project execution. 🤝 Client & Stakeholder Communication Serve as the technical point of contact for clients, participating in discovery calls, requirement gathering, and regular status updates. Translate business requirements into technical solutions and manage expectations proactively. Communicate risks, blockers, and trade-offs clearly with both internal and external stakeholders. Requirements Must-Have: 5+ years of experience in web development with at least 2+ years focused on Shopify. Strong proficiency in Liquid, JavaScript, HTML5, and CSS3. Experience working with and integrating leading Shopify apps like Klaviyo, Recharge, Intelligems, Yotpo, Postscript , etc. Experience working with REST and GraphQL APIs. Proven track record of managing teams and projects. Excellent communication and stakeholder management skills. Strong problem-solving and debugging abilities. Experience with version control systems (Git) and task management tools (JIRA, Asana, etc.). Nice-to-Have: Experience with Shopify Plus and headless commerce architecture. Exposure to React or Vue.js. Knowledge of performance optimization techniques for Shopify storefronts. Familiarity with Agile/Scrum methodologies. What You’ll Get Opportunity to lead high-impact Shopify builds for global DTC brands. A collaborative and growth-driven team environment. Flexible working hours and location (if remote/hybrid). Competitive compensation and growth opportunities.
Company Description MrMed is India’s largest online pharmacy for super specialty medicines, with a vision of creating a patient-centric, technology-enabled business. MrMed provides patient-centric services including procurement of medicines and adherence to patient assistance programs. You will work alongside business leaders with extensive experience in the pharmaceutical industry, as well as top-tier consulting and engineering professionals. At MrMed, we cultivate a positive, dynamic, and target-oriented culture, offering flexibility in working styles. Our startup culture promotes ownership, providing a unique experience in today's dynamic work environment. Role Description This is a full-time on-site role for a Delivery Supervisor, located in Chennai. The Delivery Supervisor will oversee day-to-day delivery operations, ensuring timely and accurate delivery of medicines. Responsibilities include supervising delivery staff, resolving customer issues, monitoring operational efficiency, and maintaining high levels of customer satisfaction. The role also involves preparing reports and using analytical skills to optimize delivery processes. Qualifications Supervisory Skills and Operations Management experience Strong Customer Satisfaction and Communication skills Analytical Skills for monitoring and optimizing delivery processes Ability to work effectively on-site in Chennai Experience in the pharmaceutical or healthcare industry is a plus Bachelor's degree in a related field is preferred
As a Copywriter at MrMed, you will have the opportunity to work in either Bangalore or Chennai, with timings from 9:30 am to 6:30 pm. MrMed is India's largest online pharmacy focusing on super specialty medicines. The company's vision is to create a patient-centric, technology-enabled business that goes beyond the traditional pharma marketplace. Working at MrMed means collaborating with experienced business leaders in the pharmaceutical industry and professionals with top-tier consulting and engineering backgrounds. Your role will involve writing and reviewing marketing copy, creating healthcare-related blogs, and posting social media content. You will be responsible for developing marketing and communications content that sets MrMed apart from competitors. You will create content marketing campaigns to drive leads, write materials for the website and advertisements, and generate social media content with relevant captions and hashtags. Researching industry trends, identifying customer needs, and collaborating with designers are also part of your responsibilities. To qualify for this role, you should have a Bachelor's degree in Communications, Marketing, or a related field with 1-3 years of content creation and copywriting experience. Strong writing, editing, and proofreading skills are essential, along with the ability to align content with MrMed's brand voice and guidelines. Proficiency in digital marketing tools and platforms is preferred, and experience in a marketing agency, SaaS product, or healthcare industry is an added advantage. Working at MrMed offers a positive, dynamic, and target-oriented culture that allows professionals to showcase their uniqueness while providing flexibility in working styles. As a copywriter, you will play a critical role in developing and communicating the brand message to customers, working closely with a talented team of marketers and product managers. The company aims to accelerate your career growth by providing challenging work experiences and an ownership-driven culture aligned with business targets. If you are looking to thrive in a dynamic work environment and contribute significantly to the company's success, send your resume to hr@mrmed.in.,
Job Summary: MrMed is looking for "Patient Sales and Support Executive" to assist customers by addressing inquiries, resolving issues, and ensuring a positive experience. Job Location: T. Nagar, Chennai Key Responsibilities: Handle customer queries via phone, email, and chat. Provide accurate and timely responses to customer concerns. Troubleshoot technical issues and escalate when necessary. Maintain and update customer records in tools. Collaborate with internal teams to resolve customer issues. Follow up with customers to ensure satisfaction. Document customer interactions and create reports for analysis. Ability to manage inbound & outbound calls, explain products/services, and handle patient queries with professionalism. Sales-driven approach—building trust while ensuring patients get the medicines they need. Qualifications 0 to 1 year of experience in voice/ semi voice process in a non-tech role Bachelor's degree in any field. Excellent verbal and written communication skills. Strong problem-solving and analytical abilities. Ability to handle multiple tasks. Fluent in Hindi is a must.
You are being sought after by MrMed for the position of "Patient Sales and Support Executive" in order to provide assistance to customers by addressing inquiries, resolving issues, and ensuring a positive experience. The job location for this role is at T. Nagar, Chennai. Your key responsibilities in this role will include handling customer queries via phone, email, and chat, providing accurate and timely responses to customer concerns, troubleshooting technical issues and escalating them when necessary, maintaining and updating customer records in tools, collaborating with internal teams to resolve customer issues, following up with customers to ensure their satisfaction, documenting customer interactions, and creating reports for analysis. You will be expected to demonstrate the ability to manage inbound and outbound calls, explain products/services, and handle patient queries with professionalism. A sales-driven approach is essential, focusing on building trust while ensuring that patients receive the medicines they need. To qualify for this position, you should have 0 to 1 year of experience in voice/semi-voice process in a non-tech role, hold a Bachelor's degree in any field, possess excellent verbal and written communication skills, exhibit strong problem-solving and analytical abilities, have the capacity to handle multiple tasks, and be fluent in Hindi. If you believe you meet the qualifications and are ready to take on the responsibilities of a Patient Sales and Support Executive at MrMed, we encourage you to apply for this exciting opportunity.,
As a Home Care Nurse at MrMed, you will play a crucial role in providing in-home nursing care for oncology patients in Chennai. Your responsibilities will include administering medications, conducting wound care, administering IV infusions, monitoring symptoms, and ensuring the comfort and well-being of patients in their homes. Collaboration and coordination with oncologists and other healthcare professionals will be essential to deliver comprehensive and personalized care. You will be responsible for educating patients and caregivers on medication, treatment plans, and health management, as well as providing emotional support to those undergoing cancer treatment. Your role will involve regular communication with supervising physicians to report patient updates, maintaining accurate records, and adhering to medical protocols and safety standards. Additionally, you will manage medical equipment and supplies during home visits and travel to patient locations across Chennai based on the daily schedule. To qualify for this position, you must have a minimum of 2 years of clinical experience as a registered nurse, with prior experience in home care nursing being highly advantageous. A background in specialty care, particularly oncology, is considered a strong asset. Possession of a valid nursing license and a reliable two-wheeler for daily travel is mandatory. Strong communication skills, proficiency in digital tools for documentation and scheduling, and a compassionate and detail-oriented approach to patient care are essential characteristics we are looking for in potential candidates. Join us at MrMed, a rapidly growing healthcare startup that values initiative, ownership, and the opportunity for learning and career growth. Become a part of our mission to redefine the patient experience and make advanced healthcare more accessible and personalized.,
As a Home Care Nurse at MrMed, you will play a crucial role in providing compassionate and high-quality care to oncology patients in Chennai. Your responsibilities will include administering medications, wound care, IV infusions, and symptom monitoring in the comfort of patients" homes. Collaboration with oncologists and healthcare professionals is essential to ensure personalized care and comprehensive treatment plans. Educating patients and caregivers about medications, treatment regimens, and health management will be a key aspect of your role. Regular monitoring and reporting of patient conditions to supervising physicians, maintaining accurate medical records, and adhering to safety standards are vital components of this position. You will also be responsible for managing medical equipment and supplies during home visits and offering emotional support and counseling to patients and families throughout their cancer treatment journey. To qualify for this role, you must have a minimum of 2 years of clinical experience as a registered nurse, with prior experience in home care nursing being highly desirable. Specialized experience in oncology care is considered a significant advantage. A valid nursing license is a must, and owning a reliable two-wheeler for daily patient visits is required. Excellent communication skills, proficiency in digital tools for documentation and scheduling, as well as a compassionate and detail-oriented approach to patient care are essential qualities for this position. Joining MrMed's care delivery team means becoming part of a rapidly growing healthcare startup that prioritizes patient experience and values initiative and ownership. This role offers opportunities for learning, career advancement, and contributing to a patient-centered organization dedicated to redefining healthcare accessibility and personalization. Traveling to patient homes across Chennai as per the daily schedule will be a part of your rewarding and impactful work as a Home Care Nurse at MrMed.,
As a Human Resources Senior Executive at MrMed in Bangalore, you will play a crucial role in shaping the HR strategies and systems of India's largest online pharmacy for super specialty medicines. With 3 to 5 years of experience in operations and strategy as an HR Generalist/Executive/HRBP, you will have the opportunity to work with industry experts and professionals from diverse backgrounds. Your responsibilities will include developing HR strategies aligned with business goals, establishing HR processes and policies, overseeing recruitment processes, fostering a culture of ownership and positivity, conducting employee engagement activities, implementing performance management systems, organizing learning and development workshops, and generating regular reports for management feedback. To excel in this role, you should possess excellent English communication skills, be familiar with HR management software, demonstrate strong recruiting abilities, and exhibit versatility, self-drive, and quick learning capabilities. Experience in start-up environments will be an added advantage. At MrMed, we are committed to your professional growth by providing challenging work experiences that nurture your strengths and prepare you for leadership roles. Our culture is dynamic, target-oriented, and supportive of individual uniqueness, offering a blend of startup agility and established industry practices. If you are ready to contribute to a patient-centric, technology-enabled business and align your career growth with business success, please send your resume to hr@mrmed.in. Join us in creating a positive and empowering work environment where you can thrive and make a difference.,
You are a brilliant Junior graphic designer with basic video editing skills who has a passion to excel in the growing design-driven economy. It is imperative that you are a detail-oriented individual that understands the importance of every icon, image and creative that is part of creating the MrMed brand. You will be responsible for providing creatives and imagery with a thorough understanding of colours, layouts and typography. Additionally, you will need to understand and document requirements from product, content, and marketing teams. Your role will involve providing imagery for MrMed product team (web and mobile) including icons, logos, illustrations, thumbnails, banners, etc. You will also be creating marketing collaterals such as flyers, posters, standees, emailers, digital marketing banners, social media posts, etc. Supporting the content team in creating engaging blogs by providing imagery will also be part of your responsibilities. You must have the ability to test graphics and creatives across various media and build upon the established brand guidelines to ensure all cases are standardized. Collaborating with the digital marketing team to understand nuances in banner design and create optimized creatives for digital banners is essential. Basic video editing skills are required to create short marketing videos. Desired Profile/ Qualifications: - 0-2 years of graphic design experience - Bachelors degree in any field. Design, Animation related field is a bonus - Portfolio of illustrations, creatives and other graphics is required - Experience with design software: Illustrator, Dreamweaver, Photoshop, InDesign - Experience in video editing software: Final Cut Pro X, Adobe After Effect (or any other new age video editing software) This is a Full-time, Permanent position with a Day shift schedule located in Bengaluru Urban, Karnataka.,