Head Laboratory
Document NumberNAYA-HR-LAB-JD-04Version / Revision01 / 02Date28 / AUG / 2024Prepared bySystem CoordinatorReviewed byArea ManagerApproved byHOD
AMENDMENT DETAILS
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1 20.08.2018 Old Procedure 00Revised ProcedureNAYA-HR-LAB-JD-0401.00 Organizational Change Requirement2 17.08.2020Revised ProcedureNAYA-HR-LAB-JD-0401.00Revised ProcedureNAYA-HR-LAB-JD-0401.01 Annual Review done. No Changes required3 28.08.2024Revised ProcedureNAYA-HR-LAB-JD-0401.01Revised ProcedureNAYA-HR-LAB-JD-0401.02 Annual Review done.
Ensuring smooth functioning of refinery and petrochemical laboratory to ensure timely, accurate, and efficient analytical support to process/operation/EPS and marketing teams, lead & guide laboratory team for budget planning, manpower planning, training & development planning, product certification, new method / technology development, innovation & improvements, new product developments, trouble shooting, technical support to refinery units, safety rules and regulation, HR policies, ERIMS, NABL, IT, LIMS, external & internal audits, Proficiency testing.
- ORGANISATIONAL CHART
- RESPONSIBILITIES
RESPONSIBILITIES
ACTIVITIES
QUALITY MANAGEMENT SYSTEM
Team Management:
To achieve the team's objectives and continue to do so over time.
Authority:
Enforcing, decisions made in Work Permits Issued.
- To define the role clarity for all the positions.
- To define the performance contract for the identified positions & conduct Reviews, recognize & reward based on the performance.
- Overall Incharge and management of all QA/QC activities and resource management.
- To ensure compliance to safety and ensure zero LTI in the dept.
- To manage and ensure round the clock QA/QC analytical support to all operating plants viz., CDU, VDU, CDU-2, FCC, DHDS, HMU Mini, HMU-1, NHT, CCR, ISOM, DHDT, DCU, VGOMHC, SRU, Utility, ETP, Environment, CPP, PP, plant shutdowns and troubleshooting. Also provide support to COT, PIT, Marketing/dispatch, retail outlets and others.
- Identify GRM boosting projects and provide continuous guidance and advice to Area managers and ensure completion of projects.
- To define and approve roles and responsibilities of all QA/QC personnel and ensure smooth support to customers.
- Learning & Development of team.
Planning & Budgeting:
To define a business plan that satisfies short and long term business goals.
Authority:
To correct any deviations in the process with respect to analytical requirements.
- Opex budget: Planning, preparation, procurement, monitoring, review and control.
- Capex Budget: Planning, preparation, technical evaluation, procurement, review and control.
- Manpower: Recruitment and man management.
- Short term and long-term goal setting for department
- Planning to cope up with possible attrition.
- Attend and present MPR, Capex, Opex to the management.
- Target setting and planning to achieve it.
- Planning and implementing cost saving measures.
Systems, Policies & Procedures :
To create a management framework with the capability to achieve targeted gross margin performance
- Overall responsible for achieving safety, RIMS, NABL, LIMs, training, handle of internal & external audits.
- Proficiency testing, In-house competency monitoring of personnel.
Management:
To always ensure achievement of targeted outcomes as efficiently as possible while complying with process design standards & Statutory regulations
- Team building.
- Motivation of team and minimize attrition.
- Ensure Timely & accurately reporting of results.
- Performance monitoring of team.
MIS:
To enable timely decision making to achieve the business's targets.
- MIS report for management for critical refinery results to concerned officials.
Coordination Internal & External
- Attend Refinery monthly safety meeting.
- Lab safety meetings on monthly basis.
- Conduct & coordination of CFA & SSO audits.
ENVIRONMENT MANAGEMENT SYSTEM
"Systems, Policies & Procedures:
To be accountable for implementation and improvement of the EMS systems, procedures & policies in respective functional operations.
Authority:
To stop any actions that may lead to violation of environment, safety systems.
- To ensure adherence to all health, safety, and environment systems during all inspection activities.
- Ensure adequate housekeeping of LAB.
- Implementation of department RIMS objectives and achieve the set targets.
- General awareness on Environment Management System in Refinery Operations.
- Implementation of environment management procedures like Hazardous / Non-Hazardous waste management.
OHSMS
HSEF - Care & Welfare:
To achieve safe and healthy workplace.
Authority:
To stop any unsafe job on observation.
- Effective implementation of tenets of operational excellence
- Review of safety audit observations and firm up the course of actions for rectification.
- Nominate team for root cause analysis of incidents & preparation of incident investigation reports.
- Based on recommendations of the Safety audit reports, incident reports & root cause analysis, Initiate MOC to improve safety in operations.
Energy Management Systems (EnMS) 50001-2018
Energy Management Systems ISO 50001:2018
- Awareness about Energy policy, significant energy uses, Energy objectives and Energy Management System (EnMS)
- Review of Objective/Targets, changes in EnPIs, allocation of resources, Management programs and overall Energy performance.
- KEY CHALLENGES
- Meet stringent export parameter testing for increased value realisation.
- Ensure lab readiness for increased marketing, unit expansion requirements and changes in the specifications.
- Upgradation of facility with latest technology.
- Ensure 100% reliability and zero% downtime of analytical services.
- Ensure zero% product failure at customer end.
- Bench marking lab performance with international lab (ASTM PT program).
- Maintaining NABL accreditation of laboratory.
- Manpower competency, Learning & Development.
- KEY DECISIONS
- Made by Jobholder:
- Budget and manpower planning.
- Selection of equipment / chemicals / spares.
- Permissible deviation in finished products.
- Planning for facility improvement.
- Recommendations to superior:
- Future quality parameters of product quality.
- Possible changes with respect to quality parameters to meet the quality.
- Suggestion for new test method / instruments.
- Improvement projects and new products.
- Requirements of budget, infrastructure, and manpower.
- INTERACTIONS
- Internal Interactions:
- With Technical Services about improvement in unit parameters and other departments on quality issues.
- With EPS, IST, Safety, Security, IT, Maintenance, Procurement, Learning center, LIMS issues.
- With Head of Refinery & Head TS & PD for manpower, budget allocation.
- With individuals for their Learning & Development project.
- External Interactions:
- With vendors for evaluating their product offers, technical discussions etc.
- With customers for quality issue and feedback.
- With NABL, DGCA, DGAQA and other agencies for Auditing and accreditation.
- With various vendor for AMC/ maintenance of instruments.
- With ASTM and other agencies for PT programs.
- With BIS for test methods and product specification.
- Peer laboratories.
- DIMENSIONS
- Being a financial centre, finalising cost of the testing.
- Budget (Opex & Capex ), manpower, infrastructure etc.
- Procurement/Up gradation of analytical equipment.
- Chemical inventory management.
- Team Size: Direct Reports: 2 Indirect Reports: 67
- SKILLS & KNOWLEDGE
- Educational Qualifications & Certifications:
- Minimum M.Sc./B.Sc Chemistry with good working knowledge of Refinery / Petrochemical Laboratory
- Relevant (Functional/Level) & Total Years of Experience:
- Minimum 25 years of experience in Refinery / Petrochemical Laboratory.
- He should have new lab commissioning and establishing experience.
- Functional Skills:
- He should have experience of coordination with various functions.
- He should have operational experience of latest sophisticated instruments/ analysers/ equipments.
- He should have experience instruments selection, technical evaluation, and procurement.
- Knowledge of NABL (ISO 17025), QMS, environment, OHS & Energy management systems.
- Behavioural Skills:
- Leadership
- Communication
- People Management
- Budget management
- Project management
- Problem solving
- Team building
- Customer satisfaction
RESPONSIBILITIES
RESPONSIBILITIES
ACTIVITIES
QUALITY MANAGEMENT SYSTEM
Team Management:
To achieve the team's objectives and continue to do so over time.
Authority:
Enforcing, decisions made in Work Permits Issued.
- To define the role clarity for all the positions.
- To define the performance contract for the identified positions & conduct Reviews, recognize & reward based on the performance.
- Overall Incharge and management of all QA/QC activities and resource management.
- To ensure compliance to safety and ensure zero LTI in the dept.
- To manage and ensure round the clock QA/QC analytical support to all operating plants viz., CDU, VDU, CDU-2, FCC, DHDS, HMU Mini, HMU-1, NHT, CCR, ISOM, DHDT, DCU, VGOMHC, SRU, Utility, ETP, Environment, CPP, PP, plant shutdowns and troubleshooting. Also provide support to COT, PIT, Marketing/dispatch, retail outlets and others.
- Identify GRM boosting projects and provide continuous guidance and advice to Area managers and ensure completion of projects.
- To define and approve roles and responsibilities of all QA/QC personnel and ensure smooth support to customers.
- Learning & Development of team.
Planning & Budgeting:
To define a business plan that satisfies short and long term business goals.
Authority:
To correct any deviations in the process with respect to analytical requirements.
- Opex budget: Planning, preparation, procurement, monitoring, review and control.
- Capex Budget: Planning, preparation, technical evaluation, procurement, review and control.
- Manpower: Recruitment and man management.
- Short term and long-term goal setting for department
- Planning to cope up with possible attrition.
- Attend and present MPR, Capex, Opex to the management.
- Target setting and planning to achieve it.
- Planning and implementing cost saving measures.
Systems, Policies & Procedures :
To create a management framework with the capability to achieve targeted gross margin performance
- Overall responsible for achieving safety, RIMS, NABL, LIMs, training, handle of internal & external audits.
- Proficiency testing, In-house competency monitoring of personnel.
Management:
To always ensure achievement of targeted outcomes as efficiently as possible while complying with process design standards & Statutory regulations
- Team building.
- Motivation of team and minimize attrition.
- Ensure Timely & accurately reporting of results.
- Performance monitoring of team.
MIS:
To enable timely decision making to achieve the business's targets.
- MIS report for management for critical refinery results to concerned officials.
Coordination Internal & External
- Attend Refinery monthly safety meeting.
- Lab safety meetings on monthly basis.
- Conduct & coordination of CFA & SSO audits.
ENVIRONMENT MANAGEMENT SYSTEM
"Systems, Policies & Procedures:
To be accountable for implementation and improvement of the EMS systems, procedures & policies in respective functional operations.
Authority:
To stop any actions that may lead to violation of environment, safety systems.
- To ensure adherence to all health, safety, and environment systems during all inspection activities.
- Ensure adequate housekeeping of LAB.
- Implementation of department RIMS objectives and achieve the set targets.
- General awareness on Environment Management System in Refinery Operations.
- Implementation of environment management procedures like Hazardous / Non-Hazardous waste management.
OHSMS
HSEF - Care & Welfare:
To achieve safe and healthy workplace.
Authority:
To stop any unsafe job on observation.
- Effective implementation of tenets of operational excellence
- Review of safety audit observations and firm up the course of actions for rectification.
- Nominate team for root cause analysis of incidents & preparation of incident investigation reports.
- Based on recommendations of the Safety audit reports, incident reports & root cause analysis, Initiate MOC to improve safety in operations.
Energy Management Systems (EnMS) 50001-2018
Energy Management Systems ISO 50001:2018
- Awareness about Energy policy, significant energy uses, Energy objectives and Energy Management System (EnMS)
- Review of Objective/Targets, changes in EnPIs, allocation of resources, Management programs and overall Energy performance.
QUALIFICATIONS
- Minimum M.Sc./B.Sc Chemistry with good working knowledge of Refinery / Petrochemical Laboratory
