Head - Laboratory

• JOB PURPOSE

• ORGANISATIONAL CHART
  

RESPONSIBILITIES

ACTIVITIES

QUALITY MANAGEMENT SYSTEM

Team Management: To achieve the team's objectives and continue to do so over time.

Authority: Enforcing, decisions made in Work Permits Issued.

• To define the role clarity for all the positions.
• To define the performance contract for the identified positions & conduct Reviews, recognize & reward based on the performance.
• Overall Incharge and management of all QA/QC activities and resource management.
• To ensure compliance to safety and ensure zero LTI in the dept.
• To manage and ensure round the clock QA/QC analytical support to all operating plants viz., CDU, VDU, CDU-2, FCC, DHDS, HMU Mini, HMU-1, NHT, CCR, ISOM, DHDT, DCU, VGOMHC, SRU, Utility, ETP, Environment, CPP, PP, plant shutdowns and troubleshooting. Also provide support to COT, PIT, Marketing/dispatch, retail outlets and others.
• Identify GRM boosting projects and provide continuous guidance and advice to Area managers and ensure completion of projects.
• To define and approve roles and responsibilities of all QA/QC personnel and ensure smooth support to customers.
Learning & Development of team.

Planning & Budgeting: To define a business plan that satisfies short and long term business goals.

Authority: To correct any deviations in the process with respect to analytical requirements.

• Opex budget: Planning, preparation, procurement, monitoring, review and control.
• Capex Budget: Planning, preparation, technical evaluation, procurement, review and control.
• Manpower: Recruitment and man management.
• Short term and long-term goal setting for department
• Planning to cope up with possible attrition.
• Attend and present MPR, Capex, Opex to the management.
• Target setting and planning to achieve it.
• Planning and implementing cost saving measures.

• Overall responsible for achieving safety, RIMS, NABL, LIMs, training, handle of internal & external audits.
Proficiency testing, In-house competency monitoring of personnel.

Management:

To always ensure achievement of targeted outcomes as efficiently as possible while complying with process design standards & Statutory regulations

• Team building.
• Motivation of team and minimize attrition.
• Ensure Timely & accurately reporting of results.
Performance monitoring of team.

MIS:

To enable timely decision making to achieve the business's targets.

• Attend Refinery monthly safety meeting.
• Lab safety meetings on monthly basis.
• Conduct & coordination of CFA & SSO audits.

"Systems, Policies & Procedures: To be accountable for implementation and improvement of the EMS systems, procedures & policies in respective functional operations.

Authority: To stop any actions that may lead to violation of environment, safety systems.

• To ensure adherence to all health, safety, and environment systems during all inspection activities.
Ensure adequate housekeeping of LAB.

• Implementation of environment management procedures like Hazardous / Non-Hazardous waste management.

HSEF - Care & Welfare: To achieve safe and healthy workplace.

Authority: To stop any unsafe job on observation.

• Effective implementation of tenets of operational excellence
• Review of safety audit observations and firm up the course of actions for rectification.
• Nominate team for root cause analysis of incidents & preparation of incident investigation reports.
• Based on recommendations of the Safety audit reports, incident reports & root cause analysis, Initiate MOC to improve safety in operations.

Energy Management Systems ISO 50001:2018

• Awareness about Energy policy, significant energy uses, Energy objectives and Energy Management System (EnMS)
Review of Objective/Targets, changes in EnPIs, allocation of resources, Management programs and overall Energy performance.

• KEY CHALLENGES
  

• Meet stringent export parameter testing for increased value realisation.

• Ensure lab readiness for increased marketing, unit expansion requirements and changes in the specifications.

• Upgradation of facility with latest technology.

• Ensure 100% reliability and zero% downtime of analytical services.

• Ensure zero% product failure at customer end.

• Bench marking lab performance with international lab (ASTM PT program).

• Maintaining NABL accreditation of laboratory.

• KEY DECISIONS
  

• Made by Jobholder:

• Budget and manpower planning.

• Selection of equipment / chemicals / spares.

• Permissible deviation in finished products.

• Recommendations to superior:

• Future quality parameters of product quality.

• Possible changes with respect to quality parameters to meet the quality.

• Suggestion for new test method / instruments.

• Improvement projects and new products.

• INTERACTIONS
  

• Internal Interactions:

• With Technical Services about improvement in unit parameters and other departments on quality issues.

• With EPS, IST, Safety, Security, IT, Maintenance, Procurement, Learning center, LIMS issues.

• With Head of Refinery & Head TS & PD for manpower, budget allocation.

• External Interactions:

• With vendors for evaluating their product offers, technical discussions etc.

• With customers for quality issue and feedback.

• With NABL, DGCA, DGAQA and other agencies for Auditing and accreditation.

• With various vendor for AMC/ maintenance of instruments.

• With ASTM and other agencies for PT programs.

• With BIS for test methods and product specification.

• DIMENSIONS
  

• Being a financial centre, finalising cost of the testing.

• Budget (Opex & Capex ), manpower, infrastructure etc.

• Procurement/Up gradation of analytical equipment.

• Team Size: Direct Reports: 2 Indirect Reports: 67
  

• SKILLS & KNOWLEDGE
  

• Educational Qualifications & Certifications:

• Relevant (Functional/Level) & Total Years of Experience:

• Functional Skills:

• Behavioural Skills: