General Manager Sales

Requirements

General Manager - Sales

end-to-end sales leadership, pre-sales strategy, and B2C sales execution

strategic planning, operational excellence, and customer engagement expertise

Key Responsibilities

Sales Strategy & Leadership

• Develop, implement, and monitor comprehensive sales strategies aligned with business goals and market opportunities.
• Lead the entire sales cycle from pre-sales, prospecting, and lead conversion to closure and post-sales engagement.
• Drive B2C sales initiatives, ensuring targets are consistently achieved or exceeded.
• Analyze market trends and competitor activities to identify new growth opportunities.
  

Pre-Sales & Business Development

• Partner with pre-sales teams to design and present compelling value propositions, proposals, and demos tailored to customer needs.
• Build strong engagement with potential clients during the pre-sales phase, ensuring smooth handoff to sales and delivery teams.
• Conduct market research and support lead generation strategies to fuel the sales pipeline.
  

Team Management & Collaboration

• Lead, mentor, and motivate a team of sales managers, executives, and pre-sales professionals to maximize performance.
• Establish a culture of collaboration, accountability, and continuous learning within the sales function.
• Build and manage cross-functional relationships with marketing, operations, and customer success teams to align sales efforts with organizational objectives.
  

Customer Engagement & Relationship Building

• Build and nurture long-term relationships with clients, ensuring high levels of customer satisfaction and retention.
• Act as the primary escalation point for high-value clients, ensuring their needs are effectively addressed.
• Enhance the customer journey by implementing structured feedback loops and leveraging insights for process improvement.
  

Performance Management & Reporting

• Define and monitor KPIs, sales targets, and metrics to assess team and individual performance.
• Deliver regular sales forecasts, pipeline reports, and market insights to senior leadership.
• Ensure compliance with sales processes, contracts, and organizational policies.
  

Qualifications & Experience

• Minimum 6+ years of experience in sales, with significant exposure to Pre-sales, Sales, and B2C Sales.
• Proven ability to lead high-performing sales teams and deliver revenue growth.
• Strong business acumen with the ability to translate strategy into actionable sales plans.
• Excellent communication, negotiation, and presentation skills.
• Demonstrated ability to thrive in a fast-paced, competitive, and dynamic market environment.
• MBA or equivalent qualification in Sales, Marketing, or Business Management preferred