The role of a Sales Manager involves leading and managing a team to achieve set sales and customer satisfaction targets for the department. Your duties and responsibilities will include ensuring all targets are achieved as per the plan, motivating and leading the team, and ensuring customer satisfaction by providing a pleasant dealership experience. It will be your responsibility to improve customer satisfaction scores, coach and mentor subordinates, and create a conducive working atmosphere at the dealership. Additionally, you will need to ensure timely generation of reports, analyze them, and take corrective actions as required. Adherence to processes, meeting customers for feedback, and understanding competitor activity through mystery shops are also key aspects of the role. You must be able to analyze dealership SSI scores and implement corrective actions, manage inventory, and oversee training and development. Furthermore, you will need to liaise with the manufacturer regarding vehicle ordering, finance, schemes, and activities, as well as with financial institutions, insurance companies, RTO, and other allied businesses.,
The Sales Consultant is responsible for selling new vehicles with the objective of achieving Volume and Customer Satisfaction standards. You will assist customers in determining vehicle needs and completing financing paperwork, wherever applicable. Your goal is to build customer loyalty and increase Customer Satisfaction through professionalism, trustworthiness, sincerity, positive attitude, and a business-like appearance in every customer touch point.,
As a candidate with at least 1 year of experience, you will be responsible for carrying out tasks in Sitamarhi and Muzaffarpur. The ideal qualification for this role is either 12th pass or a graduate degree. There are currently 10 vacancies available for this position.,
As a Service Advisor, you will play a crucial role as the primary interface at the workshop between customers and the dealership. Your main responsibility will be to accurately comprehend the customer's requirements for their vehicle and convert these needs into detailed notes on the repair order. It is essential that you effectively convey the customer's feedback to the shop floor to ensure precise diagnosis and repairs are carried out. Your communication skills will be key in translating the customer's verbatim into actionable instructions for the technicians. By accurately documenting the customer's concerns, you will facilitate a seamless process that leads to customer satisfaction and efficient repair services. In this role, attention to detail and the ability to accurately capture customer feedback will be essential. Your role will significantly impact the overall customer experience and the success of the dealership's service operations.,
As a Service Manager in our dealership, your primary responsibility will be to oversee the entire Sales or Service operations to ensure the achievement of the dealership's objectives, focusing on Customer Satisfaction and Business Results. The role requires effective management skills and a strong focus on delivering exceptional service to our customers. You will be responsible for leading a team of professionals and coordinating various aspects of the dealership operations to drive performance and meet targets. Your ability to strategize, plan, and execute initiatives will be crucial in ensuring the success of the dealership. If you are a motivated individual with a passion for delivering top-notch service and driving business growth, we invite you to apply for this exciting opportunity.,
The main responsibility of a Bodyshop Manager is to lead and manage their team effectively in order to achieve the service revenue and customer satisfaction targets set for the department. This involves overseeing the day-to-day operations of the bodyshop, including coordinating workflow, managing resources, and ensuring quality standards are met. As a Bodyshop Manager, you will be required to develop and implement strategies to improve efficiency and productivity within the department. This may involve identifying areas for improvement, implementing new processes or technologies, and providing training and support to team members. In addition to managing the operational aspects of the bodyshop, you will also be responsible for building and maintaining strong relationships with customers. This includes addressing any customer concerns or complaints in a timely and professional manner, as well as seeking feedback to continuously improve the level of service provided. Overall, the role of a Bodyshop Manager is crucial in ensuring the success of the bodyshop department by effectively leading the team, achieving revenue targets, and delivering high levels of customer satisfaction.,
As a General Manager in Sales or Service, your primary responsibility will be to oversee the entire dealership operations either in Sales or Service department. Your main goal will be to achieve the dealership's objectives focusing on Customer Satisfaction and Business Results. You will be required to lead and manage a team effectively, ensuring smooth operations and meeting the set targets. Your role will involve strategizing, planning, and implementing initiatives to drive sales or service performance. Additionally, you will be responsible for maintaining high levels of customer satisfaction by ensuring quality service delivery. Your contributions will play a crucial role in the success and growth of the dealership.,
As a Service Advisor, you will play a crucial role as the primary point of contact at the workshop, bridging the gap between customers and the dealership. Your main responsibility will be to effectively grasp the customer's requirements for vehicle maintenance based on their detailed explanations, and then accurately transcribe this information onto the repair order. It is essential that you convey the customer's feedback in a clear and precise manner to the technicians on the shop floor to ensure accurate diagnosis and timely repairs are carried out.,
The Customer Relationship Manager plays a crucial role in ensuring that all team members follow the company's established processes and procedures. They are responsible for overseeing the entire purchase experience to guarantee customer satisfaction. By effectively managing relationships with customers, the Customer Relationship Manager helps to maintain a positive and enduring connection between the company and its clients. This role requires strong communication skills, attention to detail, and a commitment to upholding high standards of service.,
You should have at least 1 year of experience and be located in Sitamarhi. A graduation or intermediate qualification is required for this position.,