General Manager

About Us

We are a dynamic and innovative Digital Services company, specializing in cutting-edge technology solutions across web and app development, UIUX, AI-driven platforms, digital marketing, and data science. Our global presence demands a strategic leader who can drive operational excellence, client success, and business growth. We enable you to bring out your best. Our company culture is focused on collaboration and a shared passion to deliver the best digital products. We offer a highly collaborative, caring team environment with a strong focus on learning and development, recognition for your individual and team contributions.

Role Overview

General Manager

required to travel to our other Global office locations

English must be Expert level

The GM will:

• Be responsible for maintaining our current high performing team that is underpinned with a strong foundation of operational excellence, and growing resources according to our strategy.
• As a member of Alkye Services Leadership Team (LT), they will be a key contributor to Alkye Services success. As a business leader, they will contribute to the strategy and drive initiatives that will deliver results. Additionally, they will collaborate with stakeholders across Alkye Services locally and globally to deliver business outcomes in support of the market unit and region goals.
• Deliver Success (across short, mid and long-term horizons).
• Drive Effective Execution: Achieve Operational Excellence through meeting defined operational excellence targets on a weekly, monthly and quarterly basis. Accurately provide weekly, monthly and quarterly forecasts for the Alkye India Operations
• Achieve Thought Leadership And Brand Advocacy.
• Be responsible for the P&L of the Alkye Services India and oversee the daily India company operations to drive Profit Growth and efficiencies. Ensure optimal allocation of resources. Submit monthly, quarterly, and annual budget; financial actuals against forecasts, and strategy proposals to the CEO and Exec team for review and approval.
• Plan and supervise the activities of an extensive and diverse workforce, to ensure the smooth and profitable running of the business.
• Be a strong and professional business leader, ensuring that Alkye India team members work as a well-functioning team.
• Be an excellent strategic thinker with a strong background in business processes.
• Operate the Alkye India company in a manner that represents the brand standards and exceeds customer expectations.
• Responsible for actively communicating and executing the company strategies.
• Develop and deliver presentations to clients and stakeholders to promote company products and services.
• Utilize data and analytics to inform decision-making and strategy development.
• Analyze market trends and competitor activities to identify opportunities and threats.
• Collaborate with other country managers to ensure alignment of digital team focus and strategies with overall business goals.
• As a people manager, you are responsible for supporting the success of not only your direct reports, but the success of all employees within the larger team you lead by helping to identify development opportunities and supporting team members to achieve their goals. You are expected to know about the members of your extended team and share insights with your peer managers. Look for opportunities to coach and recognise employees directly and provide just-in-time feedback so that employees can reflect on your input in the moment.
• Act as a role model by coaching and recognising your direct reports and providing just-in-time constructive feedback and be open to and expect the same transparent feedback back from your direct reports.

Skills and Experience You Must Demonstrate & Possess:

• As a General Manager, you have a minimum 12 years of experience, experience in technology and digital service companies, working for global companies, and previous experience as a General Manager.
• Strong experience in directly leading a team of more than 35 people.
• Understand the complexity and be able to simplify the challenges of driving high growth.
• Demonstrate excellent leadership and team management skills.
• Ability to successfully work inside a digital business.
• Exhibit strong analytical and problem-solving abilities.
• Show proficiency in using data and analytics tools to drive decision-making.
• Have excellent communication and interpersonal skills.
• Be able to work independently and manage multiple priorities effectively.
• Display a proven track record in driving profit growth and achieving targets.
• Be knowledgeable about global and local market trends and competitor activities.
• Show ability to build and maintain strong stakeholder relationships.
• Demonstrate proficiency in budget management and resource allocation.
• Be familiar with industry regulations and compliance requirements.
• Exhibit strong presentation and negotiation skills.
• You will work with Business Directors, Business Partners, and Owners and Executives to maximize business opportunities and brand reputation, as well as ensuring adherence to legislation, due diligence requirements & managing budget.
• Build trusting relationships with the team and build effective engagement across the broader business

Qualities We Seek in Our General Manager:

• Flexibility and a positive, Yes I Can! Attitude
• An eye for detail
• Is a creative problem-solver
• Strategic thinker
• Data-driven 
• Ability to work as part of a team to ensure company objectives
• Strong verbal communication skills
• A strong motivator
• High IQ as well as high EQ (Emotional Intelligence is also important to have with Intellectual Intelligence)
• Respect at all times for all - At Alkye Services we respect everyone, no matter their background or employment level.

What We Offer:

• Our commitment to being a remarkable workplace.
• Delivering Memorable Moments. Joining Alkye India at a Director level comes with a range of perks.
• Tailored development opportunities for everyone at all levels and all roles.
• A meaningful employment contributing to shared values.
• Possibility to follow Learning & Development programs.
• The opportunity to join a fast-growing global company located in EMEA and APAC.
• EAP Support and Training.