446 Facilities Management Jobs - Page 14

POSITION GOALS - To provide administrative support to FM for site teams - To provide comprehensive management of services covering all facility services to the client with the focus of continuous improvement - To achieve financial and other targets given by Facility Manger. - Achievement of the service level agreements. ROLES AND RESPONSIBILITIES - Site Operations Management - Monitoring of Housekeeping related activities - Arrangement of all consumables and supplies for Client / VIP visits - Interfacing with the pest control for carrying out the pest control activities at the facility. - Monitoring the mail room activities - Preparing the Daily/Weekly and Monthly reports - Collecting all documents from the vendor for compliance audit - Interacting with the Housekeeping vendor. - Taking facility rounds and find out snags and logging complaint with the Help Desk. - Follow up and close the complaint logged. - Effectively manage Facility team to ensure an on time deliverable system. - Routinely Inspect all services to ensure performance measures are being maintained - Provide assistance to FM in all administrative functions, security issues and >Facility services and any other administrative functions deemed by Client - Ownership of the Day-to-day administration, including reports generation of the stock's tracker. - Muster all the housekeeping staff of the shift before deployment and communicate the priorities of the day - Inspect the turn out and attendance of the staff and sign the shift register - Meet the housekeeping in charge during the shift to discuss and communicate priorities for the shift and address complaints - Oversee the pantry equipment and reprographic equipment operations during the shift and identify issues and take necessary actions - Communicate to the FM all incidents' issues and pending problems - Take rounds of the facility regularly to identify issues in and initiate immediate rectification actions Vendor Management - Vendor grooming and real time monitoring of services and periodic reviews and ensure adherence to SLA - Carrying out Vendor Background Checks. - Processing of vendor Invoices Others - Maintaining external employee data. - Preparing floor register for Health and Safety Issues - Compile and update site account details. - Coordinate and organize events requested - Assist in the preparation of Daily reports, Weekly Report and Monthly Management Report - 24/7 emergency call support and site attendance are required - Participate in emergency evacuation procedures including crisis management and business continuity CANDIDATE SPECIFICATION KEY SELECTION CRITERIA Ideal Experience Tertiary qualifications in property, building or facilities management preferable Excellent people skills and ability to interact with a wide range of client staff and demands Demonstrated experience with tendering and service improvement initiatives required. Knowledge of occupational safety requirements Strong PC literacy and proven ability to manage daily activities using various systems. Key Performance Measures Reports on time Accurate billing and invoicing Zero stock out of situation Maintain high standards of housekeeping of facility

We are seeking an experienced and dynamic Facilities Helpdesk Manager to lead our facilities support team. The ideal candidate will be responsible for managing the day-to-day operations of our facilities helpdesk, ensuring high-quality support services, and driving continuous improvement in our Facilities Helpdesk management processes. Key Responsibilities: Oversee and manage the facilities helpdesk team, including hiring, training, and performance evaluation Establish service level agreements (SLAs) and performance metrics for the helpdesk operation Develop and implement facilities management policies, procedures, and best practices Monitor and analyze helpdesk metrics to identify trends, recurring issues, and ensure SLAs are met Manage work order escalation processes and ensure timely resolution of complex facilities issues Oversee the ticketing system, ensuring proper logging, tracking, and resolution of all facilities-related requests Collaborate with maintenance, security, housekeeping, and other facility teams to improve service delivery Maintain and monitor facilities management tools and processes Prepare regular reports on helpdesk performance, ticket volumes, and resolution times Stay updated with the latest facilities management trends and technologies Communicate with vendors/ contractors related to ticket management performance Ensure compliance with health and safety regulations and building codes Develop and maintain standard operating procedures for the helpdesk function Qualifications: Bachelor's degree in Facilities Management, Business Administration, or related field 5+ years of experience in facilities management/customer service operations, with at least 3 years in a managerial capacity Strong knowledge of facilities management principles and best practices Experience with CAFM systems and work order management software (e.g., ServiceNow) Strong knowledge of facilities management software and ticketing systems Excellent leadership and team management skills Strong analytical and problem-solving abilities Excellent communication skills in English and local language Professional certifications such as FMP or CFM will be an added advantage Experience in managing multiple site locations is a plus Skills and Competencies: Ability to work under pressure and manage multiple priorities Strong customer service orientation Excellent interpersonal and conflict resolution skills Proactive approach to identifying and resolving facilities issues Ability to coordinate emergency response procedures Strong project management skills Budget management experience Proficiency with MS Office and facilities management software Strong analytical and reporting capabilities Adaptability in a fast-paced environment What We Offer: Competitive salary package Health insurance and other benefits Opportunities for professional development and career growth Dynamic and collaborative work environment Exposure to modern facilities management technologies and practices To apply, please submit your resume with the subject line "Facilities Helpdesk Manager" along with your expected salary and availability to join.

Job TitleFront Office Executive - Facilities Job SummaryThe Front Office Executive in Facilities is responsible for managing the front desk and providing administrative support within a facilities management department. They serve as the first point of contact for visitors, handle incoming calls, coordinate mail distribution, and assist with general administrative tasks. The Front Office Executive plays a crucial role in delivering excellent customer service and maintaining a professional and efficient front office environment. Duties and Responsibilities Reception and Visitor Management Greet visitors in a polite and professional manner, ensuring a positive first impression. Coordinate visitor sign-in processes and issue visitor badges as necessary. Respond to inquiries from visitors and direct them to the appropriate personnel or department. Provide assistance and guidance to visitors, ensuring their needs are met. Incoming Call Handling Answer incoming calls promptly and professionally, directing calls to the appropriate individuals or departments. Provide general information and assistance to callers or route calls to the appropriate personnel for further assistance. Assist with managing voicemail and forwarding messages to the relevant recipients. Mail and Package Coordination Receive, sort, and distribute incoming mail and packages to the appropriate recipients or departments. Coordinate outgoing mail and packages, including arranging couriers or postal services as required. Maintain accurate records and tracking systems for incoming and outgoing mail and packages. Administrative Support Assist with general administrative tasks, including data entry, filing, scanning, and photocopying. Schedule and coordinate meetings, conference room bookings, and appointments as requested. Assist with travel arrangements, hotel bookings, and transportation logistics as required. Prepare reports, presentations, and other documentation as assigned. Facilities-related Coordination Act as a liaison between facility management, employees, and external vendors or contractors. Assist with coordinating facility-related requests, such as maintenance and repairs, office supplies, or equipment. Monitor and report any facility-related issues or concerns to the appropriate personnel. Help maintain a clean and organized front office area and lobby space. Customer Service and Professionalism Provide exceptional customer service to all individuals entering the facility or contacting the front desk. Handle inquiries, complaints, or requests in a professional and timely manner. Maintain a positive, helpful, and cooperative attitude in all interactions. High school diploma or equivalent; additional certifications or education in office administration or customer service is a plus. Previous experience in a front office or receptionist role, preferably within a facilities management environment. Excellent communication and interpersonal skills. Professional and friendly demeanor with a customer-centric approach. Strong organizational skills and attention to detail. Proficiency in using basic office software applications (e.g., Microsoft Office Suite). Ability to multitask and handle a high volume of visitors and calls. Problem-solving and decision-making abilities. Knowledge of general administrative procedures and office equipment. Familiarity with facilities management terminology and practices is advantageous.

Integrated Facilities Management - Leading Global Technology company Here in India, we manage over 11 mn square feet of space across 30 offices. Our client s mission "to organize the world's information and make it universally accessible and useful" has helped it become one of the few companies in the world worth more than one trillion US dollars. The Asia Pacific region is an important part of our client s successoccupying 65 offices across 13 countries. JLL helps our client achieve its ambitions by delivering the services and supporting the spaces that enable their business to thrive. Kick start your career by working in a team managing some of the world's most inspiring office spaces. With nearly 10 million square feet of office space across Asia, there is plenty of room to grow! The JLL account team has developed a unique culture, drawing and adapting from JLL and our client s way of working and thinking. What this job involves: Leading Technical Services You will be responsible for delivering superior technical services overseeing all operations of all building systems, ensuring they run efficiently, safely and cost-effectively. In an exciting and dynamic environment you ll achieve excellence in managing critical operations and programs onsite with our client. You ll ensure the highest standards are delivered and best practices implemented consistently. You ll partner with vendors providing your expertise in managing the client environment and technical services, with a focus on continuous improvement and risk management. This role will manage a team of 5 technical services team members across Gift city Gandhinager Responsible for providing outstanding client service, you ll lead, monitor and mentor to effectively control technical services activity. This role will also support local and regional initiatives by driving consistent improvements in implementation and service delivery. Act as a coach and mentor You ll play a key role in actively encouraging an environment that supports teamwork, cooperation, performance excellence and personal success. You ll play the role of coach, motivating and developing team members through regular assessments of service delivery and always seeking to improve where possible. Prioritizing the facilities needs always Experienced in technical services, you ll be on top of all the mechanical, electrical, plumbing and civil works needed while managing facilities. Likewise, you ll play an essential role in reducing workplace risks by maintaining visibility of maintenance, routine inspections and scheduled down times. You ll stay in close contact with teams for all facility related issues, ensuring total compliance with all legal and technical services standards. You ll be hands-on in your approach and while able to periodically review logs, checklists and maintenance schedules, you ll also spearhead and implement cost saving and energy programs, improving efficiency and minimising environmental impact will see you succeed in this role. Putting critical plans and reports in place Planning is a big part of your mandate. In this role, you ll take charge of planning and managing technical services budgets and contracts. Your expertise will be essential in planning and developing recommendations and effective inventory and planning management. You ll be performing regular audits with a focus on cost savings, risk management and energy management. You ll strive to keep any down time to a minimum by setting up best practices that promote seamless service delivery to our client. Your analytical skills will also come in handy, as the role requires you to record and report data accurately. Winning our clients trust As Asst. Technical Services Manager, you ll be working with our client and will build strong relationships through your proactivity and engagement. You ll make sure that the client expectations are met each and every time, being the go-to person for any technical services related queries. What this job involves: Sound like youTo apply you ll need to be: Experienced in Technical Services For this role, you ll need a minimum of 07 years experience in engineering or technical services delivery in a facilities management environment. This should include a minimum of five years experience in managing a contract of works . Furthermore, a strong knowledge of occupational safety requirements and improvement initiatives may help you land the job. A degree or a professional qualification in Engineering / Technical Services would be an advantage. Well rounded skills As Asst.Technical Services Manager, you will undeniably have very strong technical skills, for this role we re looking for the full package, so you ll need to demonstrate your expertise in interacting with a wide range of stakeholders and team members. Impeccable people skills will be a must have for this role as you ll enjoy working within a diverse and inclusive team. You ll take the time to listen to people in order to apply your expertise and create maximum positive impact. An eye for detail Do you have an eye for detailAttention to detail combined with high level analytical skills are vital for success in this role, you ll analyse qualitative and quantitative information and translate this into strategic deliverables. Great organisational skills We operate in a fast paced, high volume environment and you ll need to keep up to speed. To do so you ll have great time management and organisational skills, be good at meeting deadlines and be able to adapt to changing requirements.

Facilities Manager Work Dynamics What this job involves: Leading daily property operations Are you a seasoned facilities expert with solid leadership skillsWorking with a team, you ll manage the daily client activities for the assigned property or facility. Likewise, you will implement building procedures and performance measures and ease the path for compliance with these. You ll also boost on-site operations by promoting best practices and developing better processes. On top of these, you ll be at the helm of property safety by encouraging adherence to health and safety standards. Getting the clients thumbs up You ll be working frequently with clients that s why you ll need to build strong relationships with them. You ll be expected to proactively make sure that the clients expectations are always met. You ll also serve as the main point of contact for any facilities-related concerns. Keeping an eye on contracts and the budget Do you have a proven track record in finance managementIn this role, you will take charge of the site s budget, accounting and financial operations. You ll also coordinate with vendors and suppliers to ensure that they comply with the procurement processes and deliver quality work practices according to the contract and budget. Fostering teamwork and excellence Teamwork has always been our secret recipe for success, and the ideal candidate should stand up for this core value. As the person in charge, you will support our people s growth and development through training and coaching sessions. You ll also uphold a culture that thrives on collaboration, cooperation and performance excellence. Furthermore, you ll ensure that the team is constantly motivated, and that trust and work ethics prevail among members. Sound like youTo apply you need to be: Adept at facilities management You ll need to have six to eight years experience in facilities management or other related fields to land this job. . You must also have a solid background in contract management, budget supervision, customer service and stakeholder engagement. Highly analytical and engaging The ideal candidate can effectively resolve complex issues through quantitative methods and holistic approaches. You ll also need to be a goal-oriented manager who is an expert in health and safety requirements, vendor management and property technical systems management. You ll spend a lot of time working with different kinds of people that s why strong verbal and written communication skills are essential. Think you can ace this job

Facility Executive - Soft Services Integrated Facilities Management Corporate Solutions (Country, Region) What this job involves: Prioritising the facilities needs Working with both the facilities manager and the assistant facilities manager, you ll oversee the property s day-to-day operations and ensure that all administrative functions, security issues and facility services are covered. Likewise, you ll strive for continuous improvement in the process. You ll also keep an eye out on the property s supplies and ensure that it has adequate stocks and materials to keep the operations smooth like a well-oiled machine. Likewise, you ll manage supply and service contracts as approved by clients. In addition, you ll help mitigate risks by taking part in emergency evacuation procedures, and handling crisis management and business continuity plans. You ll also be on top of health and safety issues that may arise, and actively participate in reviewing them. Also part of your mandate is to monitor the property s budget. As the person in charge, you ll make sure that there s enough petty cash to support operations. You ll also see to it that vendor invoice processes comply with standards. Going above and beyond expectations Client satisfaction is second nature to the person in charge. In this role, you ll take on difficult issues and seek out opportunities to improve operations. You ll also be constantly in tune with the team to achieve key performance metrics and meet service level agreements. In addition, you ll carry out routine service audits to ensure that the team maintains its overall performance. You ll also be in charge of creating stock reports, meeting minutes and monthly management reports to the clients. Sound like youTo apply you need to have: Strong knowledge of property operations Playing a key role, the ideal candidate holds a degree in business or hotel and building management, and at least three to five years experience in facilities management. You must also demonstrate good working knowledge in occupational safety, as well as aptitude in client-centric operations. Solid background in team management Are you an adept leader with a proven track record in managing a teamAre you capable of effectively rolling out improvement plansDo you possess superior communications and reporting skillsIf these soft skills are your areas of expertise, then we are more than thrilled to have you aboard.

What this job involves: Prioritising the facilities needs Working with both the facilities manager and the assistant facilities manager, you ll oversee the property s day-to-day operations and ensure that all administrative functions, security issues and facility services are covered. Likewise, you ll strive for continuous improvement in the process. You ll also keep an eye out on the property s supplies and ensure that it has adequate stocks and materials to keep the operations smooth like a well-oiled machine. Likewise, you ll manage supply and service contracts as approved by clients. In addition, you ll help mitigate risks by taking part in emergency evacuation procedures, and handling crisis management and business continuity plans. You ll also be on top of health and safety issues that may arise, and actively participate in reviewing them. Also part of your mandate is to monitor the property s budget. As the person in charge, you ll make sure that there s enough petty cash to support operations. You ll also see to it that vendor invoice processes comply with standards. Going above and beyond expectations Client satisfaction is second nature to the person in charge. In this role, you ll take on difficult issues and seek out opportunities to improve operations. You ll also be constantly in tune with the team to achieve key performance metrics and meet service level agreements. In addition, you ll carry out routine service audits to ensure that the team maintains its overall performance. You ll also be in charge of creating stock reports, meeting minutes and monthly management reports to the clients. Sound like youTo apply you need to have: Strong knowledge of property operations Playing a key role, the ideal candidate holds a degree in business or hotel and building management, and at least three to five years experience in facilities management. You must also demonstrate good working knowledge in occupational safety, as well as aptitude in client-centric operations. Solid background in team management Are you an adept leader with a proven track record in managing a teamAre you capable of effectively rolling out improvement plansDo you possess superior communications and reporting skillsIf these soft skills are your areas of expertise, then we are more than thrilled to have you aboard.

Designation: Administration Manager Location: Mumbai Department: Administration Desired Candidate Profile • Educational Qualifications & Certifications: Bachelors | Masters in any discipline • Experience Required: Minimum 7 years of experience in Administration Department. • Software Proficiency: Proficiency in Microsoft Office tools, including Excel, PowerPoint, and Word, for reporting, presentations, and documentation. Key Responsibilities: Oversee and manage daily office operations, including facilities management, staff coordination, and office supplies procurement. Supervise administrative staff, ensuring efficient workflow, performance, and adherence to company policies. Develop and implement administrative processes, procedures, and policies to improve office efficiency and productivity. Manage budgets for administrative functions, including expense tracking and financial reporting. Coordinate company events, meetings, and travel arrangements, ensuring smooth logistical support for all operations.

What this job involves: Leading daily property operations Are you a seasoned facilities expert with solid leadership skills Working with a team, you ll manage the daily client activities for the assigned property or facility. Likewise, you will implement building procedures and performance measures and ease the path for compliance with these. You ll also boost on-site operations by promoting best practices and developing better processes. On top of these, you ll be at the helm of property safety by encouraging adherence to health and safety standards. Getting the clients thumbs up You ll be working frequently with clients that s why you ll need to build strong relationships with them. You ll be expected to proactively make sure that the clients expectations are always met. You ll also serve as the main point of contact for any facilities-related concerns. Keeping an eye on contracts and the budget Do you have a proven track record in finance management In this role, you will take charge of the site s budget, accounting and financial operations. You ll also coordinate with vendors and suppliers to ensure that they comply with the procurement processes and deliver quality work practices according to the contract and budget. Fostering teamwork and excellence Teamwork has always been our secret recipe for success, and the ideal candidate should stand up for this core value. As the person in charge, you will support our people s growth and development through training and coaching sessions. You ll also uphold a culture that thrives on collaboration, cooperation and performance excellence. Furthermore, you ll ensure that the team is constantly motivated, and that trust and work ethics prevail among members. Sound like you To apply you need to be: Adept at facilities management You ll need to have six to eight years experience in facilities management or other related fields to land this job. A SCEM certification, a working knowledge of occupational safety, and exposure to life sciences environment may also give you leverage in getting the job. You must also have a solid background in contract management, budget supervision, customer service and stakeholder engagement. Highly analytical and engaging The ideal candidate can effectively resolve complex issues through quantitative methods and holistic approaches. You ll also need to be a goal-oriented manager who is an expert in health and safety requirements, vendor management and property technical systems management. You ll spend a lot of time working with different kinds of people that s why strong verbal and written communication skills are essential. Think you can ace this job Scheduled Weekly Hours: 48

What this job involves: Account Manager will be responsible for managing all aspects of the facility management service as per the Client SOW and Contract. In this capacity, the Account Manager is accountable for the India operations and achieve Management Plan and all key performance indicators including responsibility for managing the budgets as per contract and SOW, short and long-term projects, operations and maintenance, interface with Client and its business units and remote management of all facilities under the contract and customer satisfaction. Provide the leadership to the Facility Management team on all Client sites across India. The single point of Management Control for FM in the portfolio. In consultation and collaboration with client & JLL management team, oversee the operation, staffing, performance and development of the Facilities Management service delivery staff. Ensure client satisfaction both internal and External. Demonstrate leadership, responsiveness and creativity. Understand the Facilities Management scope as per agreed SOW, develop / amend the client specific processes and procedures and ensure implementation and compliance of the processes. Responsible for Finance Management including budgeting, forecasting and achieving. Responsible for P&L. Responsible for implementation of short and long-term projects through in house project. Responsible for achieving cost reduction targets year on year. Develop and implement the annual management plan; accomplish key performance indicators as identified. Strong governance on all aspects of the contract. Coordinate discussions with each direct reports regarding goal setting, performance reviews, and career development planning and incentive/salary administration. Ensure compliance with JLL audit standards. Share best practices with the client & JLL management teams Strong team player. Sound like the job you re looking for Before you apply, it s also worth knowing what we are looking for: Education and experience ; Very Good people skills and ability to interact with a wide range of client staff and demands; Knowledge of Occupational Safety requirements; Excellent experience in budgeting, P/L and cost control. Strong PC literacy and proven ability to manage daily activities using various systems; Demonstrated experience with continuous improvement initiatives highly desirable; Demonstrated experience with client reporting and preparation of reports required. A relationship builder Client Satisfaction based in efficiency and cost effectiveness; Continuous improvement in the following :- Morale and satisfaction of employees under management. Client satisfaction; Identification of process improvement for the Clients.

What this job involves: Leading Technical Services You will be responsible for delivering superior technical services overseeing all operations of all building systems, ensuring they run efficiently, safely and cost-effectively. In an exciting and dynamic environment youll achieve excellence in managing critical operations and programs onsite with our client. Youll ensure the highest standards are delivered and best practices implemented consistently. Youll partner with vendors providing your expertise in managing the client environment and technical services, with a focus on continuous improvement and risk management. This role will manage a team of 5 technical services team members across Gurgaon Responsible for providing outstanding client service, youll lead, monitor and mentor to effectively control technical services activity. This role will also support local and regional initiatives by driving consistent improvements in implementation and service delivery. Act as a coach and mentor Youll play a key role in actively encouraging an environment that supports teamwork, cooperation, performance excellence and personal success. Youll play the role of coach, motivating and developing team members through regular assessments of service delivery and always seeking to improve where possible. Prioritizing the facilities needsalways Experienced in technical services, youll be on top of all the mechanical, electrical, plumbing and civil works needed while managing facilities. Likewise, youll play an essential role in reducing workplace risks by maintaining visibility of maintenance, routine inspections and scheduled down times. Youll stay in close contact with teams for all facility related issues, ensuring total compliance with all legal and technical services standards. Youll be hands-on in your approach and while able to periodically review logs, checklists and maintenance schedules, youll also spearhead and implement cost saving and energy programs, improving efficiency and minimising environmental impact will see you succeed in this role. Putting critical plans and reports in place Planning is a big part of your mandate. In this role, youll take charge of planning and managing technical services budgets and contracts. Your expertise will be essential in planning and developing recommendations and effective inventory and planning management. Youll be performing regular audits with a focus on cost savings, risk management and energy management. Youll strive to keep any down time to a minimum by setting up best practices that promote seamless service delivery to our client. Your analytical skills will also come in handy, as the role requires you to record and report data accurately. Winning our clients trust As Asst. Technical Services Manager, youll be working with our client and will build strong relationships through your proactivity and engagement. Youll make sure that the client expectations are met each and every time, being the go-to person for any technical services related queries. Sound like you? To apply youll need to be: Experienced in Technical Services For this role, youll need a minimum of 08 years experience in engineering or technical services delivery in a facilities management environment. This should include a minimum of five years experience in managing a contract of works . Furthermore, a strong knowledge of occupational safety requirements and improvement initiatives may help you land the job. A degree or a professional qualification in Engineering Technical Services would be an advantage. Well rounded skills As Asst.Technical Services Manager, you will undeniably have very strong technical skills, for this role were looking for the full package, so youll need to demonstrate your expertise in interacting with a wide range of stakeholders and team members. Impeccable people skills will be a must have for this role as youll enjoy working within a diverse and inclusive team. Youll take the time to listen to people in order to apply your expertise and create maximum positive impact. An eye for detail Do you have an eye for detail? Attention to detail combined with high level analytical skills are vital for success in this role, youll analyse qualitative and quantitative information and translate this into strategic deliverables. Great organisational skills We operate in a fast paced, high volume environment and youll need to keep up to speed. To do so youll have great time management and organisational skills, be good at meeting deadlines and be able to adapt to changing requirements. Scheduled Weekly Hours: 48

Facilities Executive Work Dynamics What this job involves: Prioritising the facilities needs Working with both the facilities manager and the assistant facilities manager, youll oversee the propertys day-to-day operations and ensure that all administrative functions, security issues and facility services are covered. Likewise, youll strive for continuous improvement in the process. Youll also keep an eye out on the propertys supplies and ensure that it has adequate stocks and materials to keep the operations smooth like a well-oiled machine. Likewise, youll manage supply and service contracts as approved by clients. In addition, youll help mitigate risks by taking part in emergency evacuation procedures, and handling crisis management and business continuity plans. Youll also be on top of health and safety issues that may arise, and actively participate in reviewing them. Also part of your mandate is to monitor the propertys budget. As the person in charge, youll make sure that theres enough petty cash to support operations. Youll also see to it that vendor invoice processes comply with standards. Going above and beyond expectations Client satisfaction is second nature to the person in charge. In this role, youll take on difficult issues and seek out opportunities to improve operations. Youll also be constantly in tune with the team to achieve key performance metrics and meet service level agreements. In addition, youll carry out routine service audits to ensure that the team maintains its overall performance. Youll also be in charge of creating stock reports, meeting minutes and monthly management reports to the clients. Sound like you? To apply you need to have: Strong knowledge of property operations Playing a key role, the ideal candidate holds a degree in business or hotel and building management, and at least three to five years experience in facilities management. You must also demonstrate good working knowledge in occupational safety, as well as aptitude in client-centric operations. Solid background in team management Are you an adept leader with a proven track record in managing a team? Are you capable of effectively rolling out improvement plans? Do you possess superior communications and reporting skills? If these soft skills are your areas of expertise, then we are more than thrilled to have you aboard.

Sound like you Here is what were looking for: Experienced and Professional approach Do you have at least seven years experience in facilities, property management, hospitality or related fields If so, we would be more than happy to work with you. At JLL, well let you fully demonstrate your expertise in property management, planning and organizational skills, and knack for addressing complex operational matters daily. Fostering teamwork and excellence Are you someone that enjoys building up the quality of team deliverables As the person in charge, you will support our peoples growth and development through training and coaching sessions. Youll also uphold a culture that thrives on collaboration, cooperation and performance excellence. Furthermore, youll ensure that the team is constantly motivated, and that trust and work ethics prevail among members. Good Communicator You can get your ideas across clearly both verbally and in writing. Youll be working with many diverse interest groups so the way you share information and your ability to persuasively convey information is highly important. A high EQ is must for this role. Your key deliverables will be but not limited to: Provide a comprehensive Property Management service to ensure that all amenities are resourced and maintained to high class industry standard. Ensure all services are performed as per Standard Service Specifications Preparation of Property management budgets and perform CAM collection Manage the budget efficiently and yield cost savings where possible without compromising quality of service. Formulate and implement departmental and organizational policies and procedures to maximize output. Monitor adherence to rules, regulations and procedures. Liaison with top management. Assist in the development of strategic plans for operational activity. Implement and manage operational plans Maintain site accommodation and services, through contractors and direct labour, in most cost-effective way. To meet at all time the contractual obligations and target SLAs set by both the client and internal management Ensure Health & Safety regulations are adhered to and that General and Fire risk assessment recommendations are implemented across the team Ensures occupancy of sites complies with statutory legislation. Ensure quality of staff, appraising and developing them to ensure maximum contribution. Proactive liaison with local and regional municipal authorities. Interviews, selects, hires, supervises and reviews qualified building operation and management staff Manages critical relationships with client, tenants, and key vendors Reviews all building financial data with Ambience and Property Accountant Ensures that all client deliverables are submitted in a timely manner Acts as the liaison to local community public interest groups Manages vendor relationships Writes vendor contract specifications Oversees all vendor bidding Ensures that entire staff maintains a critical eye on all aspects of building physical care Fosters and maintains Tenant is our Guest philosophy among the staff

R1 is a leading provider of technology-driven solutions that help hospitals and health systems to manage their financial systems and improve patients experience. We are the one company that combines the deep expertise of a global workforce of revenue cycle professionals with the industrys most advanced technology platform, encompassing sophisticated analytics, Al, intelligent automation and workflow orchestration. R1 is a place where we think boldly to create opportunities for everyone to innovate and grow. A place where we partner with purpose through transparency and inclusion. We are a global community of engineers, front-line associates, healthcare operators, and RCM experts that work together to go beyond for all those we serve. Because we know that all this adds up to something more, a place where were all together better. R1 India is proud to be recognized amongst Top 25 Best Companies to Work For 2024, by the Great Place to Work Institute. This is our second consecutive recognition on this prestigious Best Workplaces list, building on the Top 50 recognition we achieved in 2023. Our focus on employee wellbeing and inclusion and diversity is demonstrated through prestigious recognitions with R1 India being ranked amongst Best in Healthcare, Top 100 Best Companies for Women by Avtar & Seramount, and amongst Top 10 Best Workplaces in Health & Wellness. We are committed to transform the healthcare industry with our innovative revenue cycle management services. Our goal is to make healthcare work better for all by enabling efficiency for healthcare systems, hospitals, and physician practices. With over 30,000 employees globally, we are about 16,000+ strong in India with presence in Delhi NCR, Hyderabad, Bangalore, and Chennai. Our inclusive culture ensures that every employee feels valued, respected, and appreciated with a robust set of employee benefits and engagement activities. Job Summary: The Senior Associate - Admin and Facilities - is responsible for overseeing and managing the administrative and facility operations to ensure a safe, efficient, and well-organized work environment. This role involves coordinating various office services, managing facilities, and supporting the overall administrative needs of the organization. Key Responsibilities: Facility Management: Oversee the maintenance and operation of office facilities, ensuring a safe and functional environment. Coordinate with vendors and service providers for facility-related services such as cleaning, security, and maintenance. Administrative Support: Manage office supplies inventory, placing orders as needed, and ensuring cost-effective procurement. Assist in the organization of company events, meetings, and conferences. Space Management: Plan and allocate office space to accommodate organizational needs and optimize workspace utilization. Coordinate office relocations and reconfigurations as required. Health and Safety Compliance: Ensure compliance with health and safety regulations and maintain records of safety inspections and incidents. Develop and implement emergency response plans and conduct regular drills. Budget Management: Prepare and manage the facilities budget, ensuring efficient use of resources and cost control. Analyze and report on facility expenses and identify opportunities for savings. Vendor Management: Establish and maintain relationships with suppliers and service providers. Negotiate contracts and agreements to ensure favorable terms and conditions. Qualifications: Bachelors degree in Business Administration, Facilities Management, or a related field. Minimum of 7 years of experience in administration and facilities management. Strong organizational and multitasking skills. Excellent communication and negotiation abilities. Proficiency in Microsoft Office Suite and facility management software. Working in an evolving healthcare setting, we use our shared expertise to deliver innovative solutions. Our fast-growing team has opportunities to learn and grow through rewarding interactions, collaboration and the freedom to explore professional interests. Our associates are given valuable opportunities to contribute, to innovate and create meaningful work that makes an impact in the communities we serve around the world. We also offer a culture of excellence that drives customer success and improves patient care. We believe in giving back to the community and offer a competitive benefits package. To learn more, visitr1rcm.com Visit us on Facebook

Transport Asst. Manager Integrated Facilities Management Corporate Solutions ( R egion/ C ountry Hyderabad ) What this job involves: Duties & Responsibilities Delivery of Client Satisfaction Replying to the mail as per the employee s query Accommodating Adhoc/unregister request and maintaining report Make sure vehicles are available for drop Reporting of any abnormal situation Responding to the APP negative feedback by sending first mailer and follow up with closer Updates to client on incidents, accidents, traffic and delay communication Cross check on vehicle deployment, sequence, and timings Vehicle tracking for sanitization Ensuring vehicle reaching well in advance for drop track with the vendors and share the report Achieving Safety aspects Tracking the Escort availability trips with female employee first pickup/last drop during night hours Monitoring the all the vehicles trip closure through technology tool Monitoring and action on the live security dash board alerts like Device not reachable, vehicle over speeding, SOS alerts stoppage single women travelling alone Vehicle stoppage Maintaining the reports Consolidating the security dash board alerts with supporting documents ( Mails and call log ) Preparing call logs on daily basis and consolidating the report on monthly basis Preparing No show report and sharing it to employees on daily and weekly basis Preparing Adhoc report and sharing it to employees ( Outbound ) Sending OTA report to client on hourly basis Maintaining lost and found report and sending mails to employees with closer Maintaining employees issue tracker on daily basis Maintaining MIS device and APP issue tracker Maintaining business/inter office/metro and suburban shuttle reports Maintaining drivers temperature thermal check report Logout trip closer reports Vehicles GPS panic alert report Putting best practices in place Teamwork should also be one of your strongest points, as you ll work with a team to ensure that all performance targets set out in the KRA are being met. Sound like you To apply, you need to be : Technical hands Knowledge and penchant for using technology tools in delivering day-to-day tasks Excellent Organization, Time Management & prioritizing skills Attention to detail Good communicator Do you have a fluent of spoken and written English language Can you communicate your colleagues, clients and vendors If you said yes to these, bring your ambition and explore our world of possibility.

Boeing Global Enterprise Services (BGES) team is currently looking for Administrative assistant to join their team in Bangalore, India. The position will report to the Business Support Manager (BSM) and will receive day-to-day direction from this manager. The candidate will work closely with local agencies and vendors to proactively support the business needs related to Boeing personnel as a result of emerging business needs. This includes but is not limited to Boeing infrastructure (office facilities), employee services, safety and security (disaster planning and business continuity) within the assigned location, and payment process for vendors. The candidate should have a good command of the English language. Previous work experience with multinationals in similar environments is preferable. The candidate must be willing to work in any office location within Bangalore, be open to a flexible schedule, and support phone calls during off-hours. Position Responsibilities: The responsibilities for this position include, but are not limited to, the following: Responsible for managing Workplace services through various 3rd party service providers. Strong knowledge of Facilities Management Operation and Event Management. Maintaining excellent relationships with various Business stakeholders and Service Providers. Actively engage with Business units to fulfil business requirements. Ability to analyze the data and make the decision based on the data (Data-driven approach). Ability to collaborate with other functions like Global Real Estate/Finance/HR/Security etc. as & when required to deliver the assigned scope of work. Responsible for ensuring safety & security at the workplace and implementing EHS policies. Monitor emergency response procedures such as dialogic/call tree/ERT members. Should be familiar with the compliance requirements for building/facility operations. Sharing inputs on annual budget allocation & tracking planned vs actual spent Ability to ideate, develop, lead and execute operational excellence projects. Maintains the operation-related records and documents including (not limited to) Building compliance. Acts as focal for receipt and delivery of faxes and emails including express packages and publications. Applies appropriate protocol, discretion, and diplomacy when assisting such visitors as government officials, company customers, and the media. Takes proper facilities round every morning & take appropriate corrective & preventive actions as required. Briefing outsourced manpower like Housekeeping & Security as & when required. Inspects & updates the Food Services Management sheet daily including weekly menu display & coordinating with supplier Keep a tab on the Snacks vending Machine on daily basis, oversee sales & report out to BSS; coordinate with supplier for breakdown. Shows sensitivity to the culture and customs of local and foreign visitors Monitor all the various registers kept at the front desk & rear entrance. Coordinate with Businesses and Functions to fulfil the needs. Issue necessary work permits to suppliers as & when required & filing the same Keep a tab on first aid box inventory/check on expiry date & order supplies accordingly Responsible for office supplies (stationery, cafeteria and cleaning) & Inventory keeping Daily supervision of security guards, housekeeping and office boys To monitor and verify the movement of materials and equipment in and out of the office Provides general administrative support to all employees and visitors Supports the BGES team during any event as & when directed Supports the HR team during mass recruitment drive/hiring drive and Distribution of goodies MIS Daily, Weekly & Monthly e.g. Office safety/dialogic/call tree etc. or as needed Update & Circulate the desk phones extension list on a bi-monthly basis Manage Meeting room booking requests by end users Handling the complete Procure to Pay (P2P) process on the portal Responsible for inward and outward couriers Maintain all relevant compliance documents for manpower services suppliers Clear employee LER/ TER with 100% receipts custody Custodian / responsible for employee RFB / IT claims onward dispatch to BDO from time to time Maintaining & reconciling the Distribution List (DL) for respective towers periodically Supports BSS in the physical verification of assets Get trained in operating FAS/PAS/ & help employees during any emergency evacuation; take part in mock drills Mobile phone inventory and mobile phone distribution activity Sim Inventory and Sim distribution activity Car Lease services and data management Data analysis on services Sample Reports Food Services - FSMS - Daily Enterprise Space Management System (ESMS) - Monthly Office Safety Checklist (OSC)- monthly Dialogic reconciliation - monthly Call tree - monthly ERT list - monthly Inventory - Stationary/HK/Pantry/M&E etc. -weekly Monthly Metro pass issuance Parking stickers Extension List of employees Gate Pass Work Permit(s) Contractual manpower attendance - demand vs supply Mobile Phone inventory and distribution Employer will not sponsor applicants for employment visa status. Basic Qualifications (Required Skills/Experience): A bachelors degree in hospitality/administration/Engineering or equivalent is required as a BASIC QUALIFICATION At least 4+ years of relevant experience working in a Real Estate/IFM/Administrative environment. Able to collaborate with internal team members as well as external stakeholders. Entrepreneurial mindset and Ability to foster two-way collaboration. Experience in Facilities Management / Workplace services is strongly required. Ability to facilitate decision-making and Proactive risk management. Effective Communicator with good verbal and written communication skills Knowledge of advanced Microsoft Office tools (Word, Exel, PowerPoint, etc) People Management with good interpersonal skills and Intermediate analytical skills Quick learner & has an eye for detail. Customer-focused and Capability to manage and leading team Typical Education & Experience: Education/experience typically acquired through advanced education (e.g. Bachelor) and typically 5 or more years' related work experience or an equivalent combination of education and experience (e.g. Masters and 4+ years' related work experience.

Responsible for overall facility management including housekeeping, MEP Manpower Sourcing. Manpower Management Ensure smooth operations, vendor coordination, and compliance across sites in Haryana. Required Candidate profile Graduate with 5+ years in facility management. Experience in manpower sourcing, handling, vendor sourcing, MEP, and housekeeping. Strong leadership and site coordination skills. Willing to travel

Responsible for overall facility management including housekeeping, MEP Manpower Sourcing. Manpower Management Ensure smooth operations, vendor coordination, and compliance across sites in Pune Required Candidate profile Graduate with 5+ years in facility management. Experience in manpower sourcing, handling, vendor sourcing, MEP, and housekeeping. Strong leadership and site coordination skills. Willing to travel

Work Dynamics (Integrated Facilities Management) OVERALL ROLE This position is responsible for creating Delight by breeding a Customer-Centric Experience for occupants of a large upscale modern office with the focus on providing outstanding Experience in the Workspace. Incumbent will have a deep understanding of the Workspace and the surrounding areas and become the single point of contact for daily Workspace needs on the office floors and a counsel to the employees present. Ideal Experience Bachelor s degree/ Degree in Hotel Management, business or other related field; Experience of 1 - 3 years in hospitality - hotel & aviation Industry / Coworking spaces Able to adapt in a fast-paced working environment and versatile in meeting client changing needs and requirements Proficient in MS Office suite Excellent communication verbal and written. MAJOR RESPONSIBILITIES Establish direct relationship with the employees working from the office Single Point of Contact of employees working from office for issues resolution & workspace change within the premises Respond and close all service tickets and feedbacks within defined SLA Shares observations regarding any misalignment to defined guidelines for using office amenities for (incl. data from housekeeping and engineering teams) Have periodic connects with all point of contact of different business to understand their perspective of service Plan and execute employee engagement events in line with client expectations Consolidate feedback to management team regularly for ongoing improvement implementation Report any concerns or patterns in employee feedback periodically to assistant workspace experience manager Actively encourage an environment that supports teamwork, co-operation, performance excellence and personal success Drive Client specific initiatives such technology roll-outs, benchmarking, best practices etc. Ensure operations are aligned to financial processes and controls are adhered to at all times to achieve good financial management.

Work Dynamics (Integrated Facilities Management) OVERALL ROLE The role oversees the day to day housekeeping operations management and vendor partners in order to maintain a large, modern and upscale office and enforces quality assurance for cleanliness. Importantly alignment must prevail with the Workspace Experience team to ensure gearing of the service delivery to the ultimate target of creating Customer Delight, with agility of mind, and so service provision, to maintain this alignment. Ideal Experience Bachelor s degree/ Degree in Hotel Management, business or other related field; Experience of 6 + years in Soft services/ facilities/ hotel housekeeping Able to adapt in a fast-paced working environment and versatile in meeting client changing needs and requirements Proficient in MS Office suite Excellent communication verbal and written. Previous experience of leading teams MAJOR RESPONSIBILITIES Assigns team members the duties and inspects work for conformance to prescribed standard of cleanliness Should have an eye for detail and the ability to effectively deal with clients, other departments and housekeeping staff Maintains clear, efficient communication and coordination with engineering and front of the house teams Schedules the cleaning of the carpets, upholstery, along with the deep cleaning projects and window cleaning necessary Schedules periodic major cleaning projects Inventories cleaning supplies and ordering to ensure adequate supplies Coordination with vendor partners and investigates concerns regarding housekeeping service and equipment, and takes corrective action Ensures proper key control procedures are utilised by the staff Co-ordinate with vendors e.g.: Pest control, Horticulture, Floor maintenance, Facade maintenance Submit requests for repair and periodic maintenance of cleaning equipment s Schedule and complete all PPM works and also audit the works completed by vendors with AMC contracts.

Job Summary Join JLL as a Senior Soft Service Executive responsible for overseeing facility operations across the East Region. In this dynamic role, you'll be at the forefront of delivering exceptional facility management services that create, shape, and manage the places where people live and work. As part of our team that brings buildings to life, you'll ensure optimal facility conditions through effective staff supervision, vendor management, and meticulous maintenance coordination, all while upholding JLL's commitment to innovation and service excellence. Required Qualifications 3+ years of experience in facilities management with focus on soft services Demonstrated supervisory experience with ability to train and motivate staff Working knowledge of facility maintenance procedures and standards Experience in vendor management and contract compliance Proficiency in preparing detailed facility reports and documentation Strong organizational skills with ability to manage multiple priorities simultaneously Excellent communication and interpersonal skills Basic computer literacy including MS Office applications and facility management systems Preferred Qualifications Bachelor's degree in Facility Management, Business Administration, or related field Professional certifications in Facility Management Experience with CAPPS or similar invoice processing systems Knowledge of preventative maintenance planning and implementation Experience working in multi-site facility environments Track record of implementing operational efficiencies and cost-saving initiatives Familiarity with quality assurance programs in facility management Experience preparing and presenting client-facing reports and MIS documentation.

Leading daily property operations Are you a seasoned facilities expert with solid leadership skills Working with a team, you ll manage the daily client activities for the assigned property or facility. Likewise, you will implement building procedures and performance measures and ease the path for compliance with these. You ll also boost on-site operations by promoting best practices and developing better processes. On top of these, you ll be at the helm of property safety by encouraging adherence to health and safety standards. Getting the clients thumbs up You ll be working frequently with clients that s why you ll need to build strong relationships with them. You ll be expected to proactively make sure that the clients expectations are always met. You ll also serve as the main point of contact for any facilities-related concerns. Keeping an eye on contracts and the budget Do you have a proven track record in finance management In this role, you will take charge of the site s budget, accounting and financial operations. You ll also coordinate with vendors and suppliers to ensure that they comply with the procurement processes and deliver quality work practices according to the contract and budget. Fostering teamwork and excellence Teamwork has always been our secret recipe for success, and the ideal candidate should stand up for this core value. As the person in charge, you will support our people s growth and development through training and coaching sessions. You ll also uphold a culture that thrives on collaboration, cooperation and performance excellence. Furthermore, you ll ensure that the team is constantly motivated, and that trust and work ethics prevail among members. Sound like you To apply you need to be: Adept at facilities management You ll need to have six to eight years experience in facilities management or other related fields to land this job. A SCEM certification, a working knowledge of occupational safety, and exposure to life sciences environment may also give you leverage in getting the job. You must also have a solid background in contract management, budget supervision, customer service and stakeholder engagement. Highly analytical and engaging The ideal candidate can effectively resolve complex issues through quantitative methods and holistic approaches. You ll also need to be a goal-oriented manager who is an expert in health and safety requirements, vendor management and property technical systems management. You ll spend a lot of time working with different kinds of people that s why strong verbal and written communication skills are essential.

What this job involves: Leading onsite operations Are you a pro at giving onsite support and leading a team effectively To be successful in this role, you ll be passionate about providing facilities management services. You ll implement and monitor building procedures and performance measures, ensuring these are maintained at all times. Likewise, you ll boost onsite operations by promoting best practices and creating better processes within your team. Winning our clients trust You ll be working closely with our client so strong relationship management skills are required. In this fast paced and high volume environment, you ll be proactive and organised. You ll be forward thinking and anticipate future requests to meet our clients expectations consistently. As the go-to person for any facilities related queries or concerns in your city, you will be responsible for overseeing all operations. Strategic planning Supported by your country lead, you ll play an active role in developing business strategies focusing on the integrity of data, onboarding of new team members, timely delivery of services and delivery against targets will be a key focus. Meeting the clients facilities needs In this exciting and dynamic environment, you ll work closely with our client, vendors and other stakeholders on facility related enquiries and requirements. Your planning and budgeting skills will also be vital to the job, as you ll take part in the procurement of vendors and services from time to time. Leading Health & Safety efforts In this role, you will play an important role in ensuring everyone s health and safety by keeping to safe workplace procedures.. This role puts you on the first line of defence against risks. As such, you will help implement and manage risk management programs. You ll also be expected to follow escalation and incident reporting procedures and comply with all applicable guidelines and practices. Leading from the front You will demonstrate and maintain our I am JLL core behaviour and values. Mentoring, coaching and guiding, you ll develop and sustain a high-quality motivated team. You ll be responsible for maintaining a culture of teamwork, cooperation and performance excellence. Working within a diverse and inclusive team, experience of managing over/approx 20+ team members would be a strong advantage in this role with the ability to develop strong relationships and rapport with people from all backgrounds. Maintaining high staff morale, trust and ethical work practices will also be a key focus. Sound like you To apply you need to be: Experience At minimum, you have a Bachelor s degree in facilities management, building management, business or other related field. And/or 10+ years relevant experience in facilities, property management, hospitality or related fields. Solid knowledge and understanding of critical facilities, health and safety requirements, vendor management and commercial contracts would be an advantage. Expected to know in detail about soft service, pest control, civil and Interior activities, Indoor as well as outdoor landscaping activities. All these service RFP process, KPI related queries, agreement process, Budget, Forecast, accrual, Invoice, transition phase experience etc is mandatory requirement to apply for this position. Client focused enthusiast Can you lead by example and develop your team to achieve maximum client satisfaction levels Are you able to encourage cooperation and performance excellence A yes means you can function as a coach ensuring high morale and work ethic in the team, as well as continuing effective client collaboration and partnership. Great time management Equipped with excellent planning & organizational skills, you ll be skilled in prioritizing conflicting priorities and meeting tight deadlines. With the ability to manage multiple and complex operational matters on a daily basis, your analytical skills and capacity to deal with ambiguity will be an asset. Focusing on effective long term solutions for complex problems will be key to your success. People person You will possess strong presentation, verbal and written communication skills in English as this is our Clients main language. You ll be an active listener which will translate into your proactive and professional approach to service delivery and stakeholder engagement. You ll be able to interact with a wide range of stakeholders regardless of corporate level and have the EQ to manage conflict balancing both the clients and JLL s requirements. As an effective leader you ll promote open, constructive and collaborative relationships and realise that your team's success is your success. Knowledge on BU

What this job involves: Responsibilities Financial Management To manage and control all critical spares for all installations as per manufacturer recommendations and inventory Coordinate with AEM for collating all R&M requirements quarterly basis. Follow up for assigned PO, work completion as per PO until invoice submission. Operations Management To carry out all engineering & operational procedures Ensure proper functioning of the following system in the facility All Electrical Systems All HVAC system All PAC s Water, Plumbing, Sanitary Systems Elevators/Lifts Cafeteria equipment s To liaise with the vendors for maintenance/service practices of M&E contactors to deliver quality work practices in line with the manufacturer recommendations. To ensure that all maintenance related schedules & shut down in consultations with OEM & Accenture are followed. Daily inspection of log books, history card, checklist, escalation charts, OCP & PPM schedules etc for a better management of engineering systems To ensure and guide the technical staff attends & work for closures for all F&S technical related issues in the facility. To adhere to 52 weeks annual M&E maintenance schedule. To maintain consistency on agreed SLA & KPI. To participate during emergency evacuation procedure and manage all health & safety issues. 1Prepare and collate data related to vendor performance and escalate as required. Ensure proper usage & functioning of e-fit facility tool (IMT, VMT, Sites ops modules, Site Inspection Tool) as per defined scope. Ensure all PM work orders in 360 facility tool are closed and escalate in case of any deviation. Track and close all builder related queries in QMS on monthly basis. Conduct M&E onboarding process, back to Basic as defined. Ensure all the mandatory trainings are conducted as per schedule and track for attendance. Coordinate for execution of works related to IC requests without escalations. Conduct interview for M&E new joiners. Ensure 100% usage of online work permit tool and upload incidents in the incident tool. Proper handing & taking over tabs which are utilized for taking equipment readings. Conduct central store audit, BMS store audit and BMS audit on monthly basis. Facility walk around and ensure Walk around map & Guide is followed and maintained. Coordinate with DM team for any issues that need help. Important and VIP client visits to be coordinated with Events team and should be managed without escalations. Ensure to close the Seibel tickets on time & weekly once do analysis for repeated complaints and highlight to CE Ensure to support for all client audits /Internal & External audits Ensure the functionality of all technology tools in the facility Records Management To ensure Daily, Weekly, Monthly, Quarterly, Half Yearly & Yearly records are prepared and sent to the chief engineer for all engineering related activities. To update & maintain all records on daily basis (Log books, History Cards, Equipment details, Service Reports, Incident Reports etc.) Estate Management To ensure Daily, Weekly, Monthly, Quarterly, Half Yearly & Yearly records are prepared and sent to the chief engineer for all engineering related activities Ensure visit and inspect all the critical areas maintained by builder wherever allowed on a daily basis - (Chiller, HT, DG, LT, LMR, STP and pump rooms) Ensure daily co-ordination with the builder on the diesel / water Track & ensure all the activities are performed by the builder as per the contract like FAPA test, Fa ade glass cleaning etc., Follow up on all the invoices submission by the builder on time Intimate on any deviation in builder operation and follow up on closure Reporting Management Daily Report - DSR/walk around guide, SLA Report, Engineering report Weekly report - Major highlights, zonal point, Weekly R&M tracker Monthly Report -MMR, fortnightly central store SIH report, Energy Report, IIEE Report, Major works carried out report & Equipment Status Report, LCD Projector Report, Statutory Compliance Report, Monthly report Escalation to be followed during an incident as per escalation matrix. Sound like the job you re looking for Before you apply, it s also worth knowing what we are looking for: Education and experience Qualification : B.E / Diploma (Electrical / Mechanical) Overall Experience : 1 - 2 years Industry Type : Hotel, IT & Manufacturing Industry Experience : 0-1 year Technical Skills (E) : M&E Related Equipment, MS Office & Mail communication Generic Skills (E) : Communication, Interpersonal Behaviors : Teamwork, Learning attitude & Positive thinking

ROLE AND RESPONSIBILITIES OVERALL ROLE This position is in its nature proactive and focused on the detail, to ensure Workspace services are delivered to an agreed consistent standard to enable Occupant and Guest Experience based on requirements works every time , while maintaining safe working practices throughout all we do. The role oversees the day to day service delivery by the Workspace team and vendor partners, ensuring compliance to SOPs and SLAs. Importantly alignment must prevail with the Workspace Experience team to ensure gearing of the service delivery to the ultimate target of creating Customer Delight, with agility of mind, and so service provision, to maintain this alignment. A key aspect of this role is leading the team to deliver expected standards, maintain clean & hygienic workspaces, seamless GRE services, engagement with other service partners such as Security and Dining Services, with Landlords as relevant, to deliver on consistency of service to Occupants and Guests. MAJOR RESPONSIBILITIES Transforming to the Workspace Team of the future Participate in ad-hoc projects when required Commitment to deliver the best level of service every time through obsessive level of attention detail Ensures resets back to agreed format, including owning Clear Deck policy / and associated reporting to Workspace Experience team to allow for onward sharing with LOBs Proactive checks to agreed schedule, reviewing ping reports from with a proportion after business hours so Occupants come back to refreshed and clean Workspace Ensure there is a highly proactive, responsive, dynamic and agile team Planned, predictive and corrective works of building systems Power down planning, execution Quality assurance and monitor outsourced critical works vendors to ensure equipment is maintained at a high standard Review the maintenance/service practices of M&E contractors to deliver quality work practices in line with the manufacturer recommendations, established processes, tools and documentation. Engineering regulatory compliance management for the portfolio of buildings, along with compliance to client-stipulated Engineering Playbooks Incident management support including 24/7 on call for incident management in corporate real estate buildings Support and assist any installation, commissioning and programming of new office space to ensure plans, designs, scopes and goals are accurate Technical reporting submissions for portfolio objectives, regular meetings and portfolio performance Governance of as built drawings and OEM information Production and management of MOPS/SOPS/EOPS Management of lifecycle asset management and UPS component replacement Support for engineering standardization tasks across Asia Pacific Lead in-city technical training delivery Develop and implement innovation programs and processes that reduce utility costs, increase productivity, produce cost savings and share learnings with the wider team. Identify energy saving initiatives and work through to implementation and validation. Review of all maintenance reports to ensure maintenance is conducted appropriately and performance issues are actioned Client/Stakeholder Management (in support of the Workspace Lead) Pro-actively develop and manage Client relationships ensuring that expected service levels are achieved Comply with all requirements of the Client contract and meet or exceed Key Performance Indicators Deliver an exceptional quality of service to the Client, as reflected by Client feedback Actively recover feedback from the end user Leadership / Staff Management Actively encourage an environment that supports teamwork, co-operation, performance excellence and personal success Proactively manage the team to deliver Delight Develop the team through performance assessments and training, managing staff workload through correct resourcing and developing a succession plan for key team members and on-site Vendors Operations Management Functional operational control to deliver excellence every time Implement service tasks, procedures and policies and measure performance Review and spot-check suppliers/service providers performance to ensure contractual obligations are delivered Understand the operational & technical requirements of the site and ensure that current contracts are maintained to provide necessary supplies and services Provide comprehensive Workspace management for the office premises Implement and manage the change control process Resolve user's complaints and concerns with solutions and follow up Be able to resolve problems or improve operations Implementation of service task, procedures and policies Prepare risk assessments for self-delivery Assist with critical out-of-hours issues & participate as a key team member in responses to emergency situations Report building incident following with set escalation channels with measures and solutions Responsible for monitoring and managing staff performance with criteria set in Individual Performance Management Coordinate, manage and oversee vendors to perform a wide range of Workspace-related services Ensure service deliverables meet SLAs and KPIs Work with all related parties on timely delivery of all services Ensuring up to date information on Client s Property Services SharePoint When necessary raise risks to Workspace Experience Site Lead for further investigation Continuous Improvement implementation Cost saving mind-set that drives value for service at every level Managing budgets and ensuring cost-effectiveness Collect, analyse, and report statistical data as may be required to provide accurate and current assessment of management objectives CANDIDATE SPECIFICATION: KEY SELECTION CRITERIA Ideal Experience Experience of 8 + years in hospitality/facility management An added benefit would be bachelor s degree in mechanical, Electrical, facilities management/Hotel Management/Hospitality Management, Excellent verbal and written communication skills as well as presentation skills Strong analytical, organization and administration skills Able to adapt in a fast-paced working environment and versatile in meeting client changing needs and requirements. Knowledge of Occupational Safety requirements Strong PC literacy and able to manage daily activities using various systems, such as BMS, and other computerized control/monitoring system Ability to effectively communicate and interact with all levels of people Holder of Higher Cert Degree in Mechanical, Electrical or Facilities Management with minimum 6 to 8 years experience in related discipline Holder of REW A0 is preferable, but not a must; Knowledge of HVAC, Fire Protection System, Electrical system and BMS system Has experience in CRAC, UPS, Chiller plant or Data Centre operations is required Knowledge of Occupational Safety requirements Strong PC literacy and able to manage daily activities using various systems, such as BMS, and other computerized control/monitoring system Diploma in an Engineering discipline Minimum of 5 years of relevant engineering management experience Thorough understanding of building services design and engineering management Ability to identify and implement opportunities for operational efficiency/improvements and implement agreed solutions High energy, flourishes in fast pace, dynamic environments Customer centricity Comfortable working in a challenging environment as part of a team and is comfortable managing incidents and service failures Critical Competencies for Success (with corresponding I am JLL behaviours ) Client Focus & Relationship Management - I Value my Customers Demonstrates proactive & professional approach to customer service and stakeholder engagement Has a natural hospitality-orientated communications acumen Ability to interact with a wide range of client staff, including senior levels Ability to manage conflict and balance between client and firm requirements Has a customer service oriented attitude People Management and Team Leadership - I am a Team Player Ability to lead team effectively, train them well and promote open, constructive and collaborative relationships at all levels Program Management & Organizational Skills - I am Proactive Excellent planning & organizational skills to prioritize work and meet tight deadlines Proven ability to manage multiple and complex operational matters on a daily basis Problem Solving & Strategic Thinking - I am Innovative Capacity to deal with ambiguity and solve complex problems effectively Analytical, proven ability to solve problems using a quantitative approach Proven ability to employ holistic approaches and looks at long term solutions Other Personal Characteristics Detail focussed and proactive in nature Self-motivated Exhibits honesty & trustworthiness Open to new ideas & willing to challenge status quo Works well with diverse teams from various countries/cultures