Senior Manager - Admin & Industrial Relations

Senior Manager - Admin & Industrial Relations

Company:

Position Overview

administrative management

The ideal candidate will have 15-20 years of progressive experience in fostering positive workplace relationships, managing regulatory compliance, and overseeing comprehensive administrative operations.

Key Responsibilities

Industrial Relations Management

Employee-Management Relations

• Develop and maintain positive working relationships between management and workforce through direct engagement and communication channels
  
• Establish effective grievance handling mechanisms and conflict resolution procedures to address workplace disputes
  
• Conduct thorough investigations into employee complaints, workplace issues, and disciplinary matters
  
• Facilitate dialogue between different levels of management and employees to maintain workplace harmony
  

Workplace Compliance & Regulatory Affairs

• Ensure complete compliance with all applicable labor laws including Industrial Disputes Act, Factories Act, wage codes, and workplace safety regulations
  
• Handle statutory returns, documentation, and regulatory submissions with accuracy and timeliness
  
• Manage factory licenses, contractor registrations, and all compliance certifications
  
• Monitor legislative changes and proactively update company practices to maintain regulatory compliance
  

Dispute Resolution & Conflict Management

• Serve as primary mediator for workplace conflicts and disputes between employees and management
  
• Implement structured conflict resolution processes and maintain comprehensive documentation
  
• Develop preventive measures to minimize industrial disputes and maintain workplace stability
  
• Handle disciplinary procedures and corrective actions in accordance with company policies and legal requirements
  

Government Relations & External Liaison

Regulatory Body Coordination

• Build and maintain professional relationships with labor department officials, factory inspectors, and government authorities
  
• Handle all interactions with regulatory bodies including ESIC, Provident Fund departments, and local administrative offices
  
• Represent HLAgro during government inspections, compliance audits, and regulatory reviews
  
• Coordinate with legal teams on employment-related matters and regulatory disputes
  

Policy Development & Implementation

• Collaborate with senior management to develop workplace policies related to employee conduct, discipline, and workplace standards
  
• Ensure consistent policy implementation across all departments and maintain policy documentation
  
• Provide guidance to supervisors and managers on policy interpretation and application
  
• Review and update policies regularly to align with regulatory changes and organizational needs
  

Administrative Operations Management

Facilities & Infrastructure Management

• Oversee comprehensive administrative operations including facilities management, security systems, and maintenance programs
  
• Manage office infrastructure, equipment procurement, and operational efficiency initiatives
  
• Coordinate vendor relationships, service contracts, and facility-related services
  
• Supervise administrative support staff and optimize operational workflows
  

Contract & Vendor Administration

• Handle negotiation, execution, and management of service contracts with external vendors and contractors
  
• Ensure contract labor compliance with documentation requirements, safety standards, and regulatory obligations
  
• Monitor vendor performance, service level agreements, and cost optimization opportunities
  
• Manage contractor adherence to company policies, safety protocols, and quality standards
  

Documentation & Records Management

• Maintain accurate records of all industrial relations activities, employee interactions, and compliance matters
  
• Oversee personnel documentation related to administrative and compliance functions
  
• Ensure proper documentation of grievances, investigations, and resolution outcomes
  
• Manage statutory record-keeping requirements and audit trails
  

Essential Qualifications

Educational Requirements

• Minimum:

  Bachelor's degree in Industrial Relations, Labor Relations, Business Administration, or related field

• Preferred:

  Master's degree in Industrial Relations, Law degree (LLB), or specialized certification in Labor Law and Industrial Relations
• Additional certifications in conflict resolution, mediation, or regulatory compliance are highly advantageous
  

Experience Specifications

• 15-20 years of progressive experience

  specifically in Industrial Relations and Administrative Management roles
• Proven track record in managing workplace relations, conflict resolution, and regulatory compliance in industrial/manufacturing environments
  
• Demonstrated expertise in handling government relations and maintaining positive relationships with regulatory authorities
  
• Experience in managing administrative operations independently without reliance on traditional HR support functions
  

Required Competencies & Skills

Technical Expertise

• Comprehensive knowledge of Indian labor laws, industrial relations regulations, and compliance requirements
  
• Deep understanding of conflict resolution methodologies, grievance handling procedures, and workplace dispute management
  
• Expertise in administrative operations management, vendor relations, and facilities coordination
  
• Proficiency in government liaison work and regulatory compliance management
  

Communication & Leadership

• Outstanding communication and interpersonal skills for effective interaction with employees, management, and government officials
  
• Strong negotiation and mediation capabilities with proven success in conflict resolution
  
• Leadership skills with ability to manage teams and influence positive workplace culture
  
• Exceptional ability to handle sensitive situations with discretion and maintain confidentiality
  

Specialized Capabilities

• Proactive approach to preventing workplace disputes and maintaining industrial harmony
  
• Strong analytical skills for compliance monitoring, risk assessment, and policy development
  
• Crisis management expertise and ability to handle complex industrial relations situations
  
• Multilingual proficiency for effective communication with diverse workforce and government officials
  

Key Performance Indicators

Industrial Relations Excellence

• Maintenance of workplace harmony with zero industrial disputes or work stoppages
  
• Effective grievance resolution within established timelines and quality standards
  
• Achievement of employee satisfaction targets related to workplace policies and procedures
  
• Successful prevention and resolution of conflicts before escalation
  

Compliance & Administrative Efficiency

• Maintenance of 100% compliance with labor laws and successful navigation of regulatory audits
  
• Timely completion of all statutory filings, renewals, and regulatory submissions
  
• Achievement of cost optimization targets in administrative operations and vendor management
  
• Effective facility management with optimal operational efficiency metrics
  

Reporting Structure & Independence

independent function

What We Offer

• Competitive compensation package based on experience
  
• Comprehensive benefits including health insurance, provident fund, and performance rewards and recognition
  
• Professional development opportunities in specialized industrial relations and administrative management
  
• Autonomous work environment with direct impact on organizational stability and operations
  
• Strategic role with high visibility and influence on company policies and procedures
  

Application Requirements

Interested candidates should submit:

• Detailed resume highlighting specific experience in industrial relations and administrative management (separate from HR functions)
  
• Cover letter explaining understanding of standalone industrial relations role and administrative oversight responsibilities
  
• Professional references from previous employers (minimum 2 references)
  
• Educational certificates and relevant professional certifications
  

Note:

Preferred candidate profile