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5.0 - 7.0 years
7 - 9 Lacs
Pune
Work from Office
Workspace Delivery Manager Work Dynamics (Integrated Facilities Management) ROLE AND RESPONSIBILITIES OVERALL ROLE This position is in its nature proactive and focused on the detail, to ensure Workspace services are delivered to an agreed consistent standard to enable Occupant and Guest Experience based on requirements works every time, while maintaining safe working practices throughout all we do. The role oversees the day to day service delivery by the Workspace team and vendor partners, ensuring compliance to SOPs and SLAs. Importantly alignment must prevail with the Workspace Experience team to ensure gearing of the service delivery to the ultimate target of creating Customer Delight, with agility of mind, and so service provision, to maintain this alignment. A key aspect of this role is leading the team to deliver expected standards, maintain clean & hygienic workspaces, seamless GRE services, engagement with other service partners such as Security and Dining Services, with Landlords as relevant, to deliver on consistency of service to Occupants and Guests. MAJOR RESPONSIBILITIES Transforming to the Workspace Team of the future Participate in ad-hoc projects when required Commitment to deliver the best level of service every time through obsessive level of attention detail Ensures resets back to agreed format, including owning Clear Deck policy / and associated reporting to Workspace Experience team to allow for onward sharing with LOBs Proactive checks to agreed schedule, reviewing ping reports from with a proportion after business hours so Occupants come back to refreshed and clean Workspace Ensure there is a highly proactive, responsive, dynamic and agile team Planned, predictive and corrective works of building systems Power down planning, execution Quality assurance and monitor outsourced critical works vendors to ensure equipment is maintained at a high standard Review the maintenance/service practices of M&E contractors to deliver quality work practices in line with the manufacturer recommendations, established processes, tools and documentation. Engineering regulatory compliance management for the portfolio of buildings, along with compliance to client-stipulated Engineering Playbooks Incident management support including 24/7 on call for incident management in corporate real estate buildings Support and assist any installation, commissioning and programming of new office space to ensure plans, designs, scopes and goals are accurate Technical reporting submissions for portfolio objectives, regular meetings and portfolio performance Governance of as built drawings and OEM information Production and management of MOPS/SOPS/EOPS Management of lifecycle asset management and UPS component replacement Support for engineering standardization tasks across Asia Pacific Lead in-city technical training delivery Develop and implement innovation programs and processes that reduce utility costs, increase productivity, produce cost savings and share learnings with the wider team. Identify energy saving initiatives and work through to implementation and validation. Review of all maintenance reports to ensure maintenance is conducted appropriately and performance issues are actioned Client/Stakeholder Management (in support of the Workspace Lead) Pro-actively develop and manage Client relationships ensuring that expected service levels are achieved Comply with all requirements of the Client contract and meet or exceed Key Performance Indicators Deliver an exceptional quality of service to the Client, as reflected by Client feedback Actively recover feedback from the end user Leadership / Staff Management Actively encourage an environment that supports teamwork, co-operation, performance excellence and personal success Proactively manage the team to deliver Delight Develop the team through performance assessments and training, managing staff workload through correct resourcing and developing a succession plan for key team members and on-site Vendors Operations Management Functional operational control to deliver excellence every time Implement service tasks, procedures and policies and measure performance Review and spot-check suppliers/service providers performance to ensure contractual obligations are delivered Understand the operational & technical requirements of the site and ensure that current contracts are maintained to provide necessary supplies and services Provide comprehensive Workspace management for the office premises Implement and manage the change control process Resolve user's complaints and concerns with solutions and follow up Be able to resolve problems or improve operations Implementation of service task, procedures and policies Prepare risk assessments for self-delivery Assist with critical out-of-hours issues & participate as a key team member in responses to emergency situations Report building incident following with set escalation channels with measures and solutions Responsible for monitoring and managing staff performance with criteria set in Individual Performance Management Coordinate, manage and oversee vendors to perform a wide range of Workspace-related services Ensure service deliverables meet SLAs and KPIs Work with all related parties on timely delivery of all services Ensuring up to date information on Clients Property Services SharePoint When necessary raise risks to Workspace Experience Site Lead for further investigation Continuous Improvement implementation Cost saving mind-set that drives value for service at every level Managing budgets and ensuring cost-effectiveness Collect, analyse, and report statistical data as may be required to provide accurate and current assessment of management objectives CANDIDATE SPECIFICATION: KEY SELECTION CRITERIA Ideal Experience Experience of 8 + years in hospitality/facility management An added benefit would be a bachelors degree in mechanical, Electrical, facilities management/Hotel Management/Hospitality Management, Excellent verbal and written communication skills as well as presentation skills Strong analytical, organization and administration skills Able to adapt in a fast-paced working environment and versatile in meeting client changing needs and requirements. Knowledge of Occupational Safety requirements Strong PC literacy and able to manage daily activities using various systems, such as BMS, and other computerized control/monitoring system Ability to effectively communicate and interact with all levels of people Holder of Higher Cert/Higher Diploma/Degree or above in Building, Mechanical, Electrical or Facilities Management with minimum 8 to 10 years experience in related discipline Holder of REW A0 is preferable, but not a must; Knowledge of HVAC, Fire Protection System, Electrical system and BMS system Has experience in CRAC, UPS, Chiller plant or Data Centre operations is required Knowledge of Occupational Safety requirements Strong PC literacy and able to manage daily activities using various systems, such as BMS, and other computerized control/monitoring system Diploma in an Engineering discipline Minimum of 5 years of relevant engineering management experience Thorough understanding of building services design and engineering management Ability to identify and implement opportunities for operational efficiency/improvements and implement agreed solutions High energy, flourishes in fast pace, dynamic environments Customer centricity Comfortable working in a challenging environment as part of a team and is comfortable managing incidents and service failures Critical Competencies for Success (with corresponding I am JLL behaviours) Client Focus & Relationship Management I Value my Customers Demonstrates proactive & professional approach to customer service and stakeholder engagement Has a natural hospitality-orientated communications acumen Ability to interact with a wide range of client staff, including senior levels Ability to manage conflict and balance between client and firm requirements Has a customer service oriented attitude People Management and Team Leadership I am a Team Player Ability to lead team effectively, train them well and promote open, constructive and collaborative relationships at all levels Program Management & Organizational Skills I am Proactive Excellent planning & organizational skills to prioritize work and meet tight deadlines Proven ability to manage multiple and complex operational matters on a daily basis Problem Solving & Strategic Thinking I am Innovative Capacity to deal with ambiguity and solve complex problems effectively Analytical, proven ability to solve problems using a quantitative approach Proven ability to employ holistic approaches and looks at long term solutions Other Personal Characteristics Detail focussed and proactive in nature Self-motivated Exhibits honesty & trustworthiness Open to new ideas & willing to challenge status quo Works well with diverse teams from various countries/cultures KEY STAKEHOLDERS Management Staff Client Representatives Client Occupants / End-users Vendor Staff On-site Pune, MH
Posted 1 month ago
3.0 - 5.0 years
5 - 7 Lacs
Jaipur
Work from Office
Shift Engineer Technical Work Dynamics What this job involves: Putting safety in your hands First things first, your chief concern is to ensure a safer and more comfortable work environment to work in and visit Part of the checklist you will run through are to plan and execute all preparations needed for effective Total Preventive and predictive maintenance of Electro-Mechanical equipment Some of key requirement for meeting the Job requirements are as below Set up Standard Operating Procedures for the management of the critical environment and ensure compliance at site Understands the engineering design and operational aspects of the utility systems and equipment at location Must be able to recognize system shortcomings and respond to operational and emergency situations Ensure Planned Preventive Maintenance activities are undertaken in accordance with the schedule Ensure the implementation and management of Risk and Safety work practices to reduce any interruption to operations Strictly adhere to EHS or HSSE guidelines by self and ensure that vendor team members to do so as well Implement regular inspections of the facility on energy conservation, maintenance practices, utility management and risk management procedures Implement the preventive maintenance program to reduce the risk of sudden failures of critical equipment Provide training to on-site teams on equipment procedures and implementation Support service delivery teams on equipment maintenance and upkeep Conduct regular inspections to ensure that the procedures are being followed and updated as required Communicate to all site staff and concern managers on all incidents and all-important operational related issues Seek management support when requires assistance, guidance, and approval Adhere to the reporting procedures as per JLL standards and requirements Ensure building compliance are checked for site and records maintained Ensure Log Book, PPM Reports, Check Lists maintained on site Monitor adhoc jobs and minor project work Actively participate in the development of best practices, training materials, operations manual chapters, standardized tools MIS Reporting including Daily/Weekly/Monthly report MMR preparation, PO PR Tracking, SLA tracking Being dedicated to great results You should be mobile and capable of working anywhere because you will perform daily check-ins around the facility to ensure high standards Whatever mix-ups or jams that you spot, you should be quick to figure out the best repairs Your input and ideas will be sought to help steer the team in directions that help make the facility perform at its best A typical day for you also involves contact with vendorsreviewing their services and coordinating with them for the resolution of any service issues Sound like you To apply you need to have: Core facilities management skills If youre a BE/ BTech (Electrical/ Mechanical/ Electromechanical) with min 3 yrs/ Diploma with min 4 yrs Experience in Building Facility Management preferably in IT and ITes industry It would be great if you have tertiary qualifications in facilities management, building management and/or business Outstanding team prowess Are you equipped to set up a team to success Can you also play to your strengths and work effectively as a team member If yes, thats greatthe ability to bring about positive changes and follow through with them will come in handy for this role
Posted 1 month ago
3.0 - 5.0 years
2 - 6 Lacs
Bengaluru
Work from Office
Facilities Executive What this job involves: Prioritising the facilities needs Working with both the facilities manager and the assistant facilities manager, youll oversee the propertys day-to-day operations and ensure that all administrative functions, security issues and facility services are covered. Likewise, youll strive for continuous improvement in the process. Youll also keep an eye out on the propertys supplies and ensure that it has adequate stocks and materials to keep the operations smooth like a well-oiled machine. Likewise, youll manage supply and service contracts as approved by clients. In addition, youll help mitigate risks by taking part in emergency evacuation procedures, and handling crisis management and business continuity plans. Youll also be on top of health and safety issues that may arise, and actively participate in reviewing them. Also part of your mandate is to monitor the propertys budget. As the person in charge, youll make sure that theres enough petty cash to support operations. Youll also see to it that vendor invoice processes comply with standards. Going above and beyond expectations Client satisfaction is second nature to the person in charge. In this role, youll take on difficult issues and seek out opportunities to improve operations. Youll also be constantly in tune with the team to achieve key performance metrics and meet service level agreements. In addition, youll carry out routine service audits to ensure that the team maintains its overall performance. Youll also be in charge of creating stock reports, meeting minutes and monthly management reports to the clients. Sound like you To apply you need to have: Strong knowledge of property operations Playing a key role, the ideal candidate holds a degree in business or hotel and building management, and at least three to five years experience in facilities management. You must also demonstrate good working knowledge in occupational safety, as well as aptitude in client-centric operations. Solid background in team management Are you an adept leader with a proven track record in managing a team Are you capable of effectively rolling out improvement plans Do you possess superior communications and reporting skills If these soft skills are your areas of expertise, then we are more than thrilled to have you aboard.
Posted 1 month ago
2.0 - 6.0 years
2 - 6 Lacs
Navi Mumbai, Maharashtra, India
On-site
Key Roles & Responsibilities: Be the first level SPOC for customer level queries. Manage reception during business hours. Illustrate Smartworks core values and strive to achieve our mission. Support the Account Management team to achieve the following: Create a welcoming and collaborative environment for our members through events and building relationships between members. Ensure that your building is fully operational, and processes are running smoothly. Assist with move-ins and move-outs; prepare and distribute member welcome packets. Take direction from the Account Manager to support the Team as necessary. Greet members and other people who come in for tours, track walk-ins, schedule tours, and send confirmation emails. Skills & Qualification Required: 0-2 years of work Experience in Hotel/coworking industry Hospitality or other related degrees. Thrive in a fast-paced environment while maintaining excellent attention to detail. Strong communication, organization and project management skills
Posted 1 month ago
2.0 - 6.0 years
2 - 6 Lacs
Pune, Maharashtra, India
On-site
Key Roles & Responsibilities: Be the first level SPOC for customer level queries. Manage reception during business hours. Illustrate Smartworks core values and strive to achieve our mission. Support the Account Management team to achieve the following: Create a welcoming and collaborative environment for our members through events and building relationships between members. Ensure that your building is fully operational, and processes are running smoothly. Assist with move-ins and move-outs; prepare and distribute member welcome packets. Take direction from the Account Manager to support the Team as necessary. Greet members and other people who come in for tours, track walk-ins, schedule tours, and send confirmation emails. Skills & Qualification Required: 0-2 years of work Experience in Hotel/coworking industry Hospitality or other related degrees. Thrive in a fast-paced environment while maintaining excellent attention to detail. Strong communication, organization and project management skills
Posted 1 month ago
3.0 - 5.0 years
2 - 6 Lacs
Hyderabad
Work from Office
Prioritizing the facilities needs Working with both the facilities manager and the assistant facilities manager, youll oversee the propertys day-to-day operations and ensure that all administrative functions, security issues and facility services are covered. Likewise, youll strive for continuous improvement in the process. Youll also keep an eye out on the propertys supplies and ensure that it has adequate stocks and materials to keep the operations smooth like a well-oiled machine. Likewise, youll manage supply and service contracts as approved by clients. In addition, youll help mitigate risks by taking part in emergency evacuation procedures, and handling crisis management and business continuity plans. Youll also be on top of health and safety issues that may arise, and actively participate in reviewing them. Also part of your mandate is to monitor the propertys budget. As the person in charge, youll make sure that theres enough petty cash to support operations. Youll also see to it that vendor invoice processes comply with standards. Going above and beyond expectations Client satisfaction is second nature to the person in charge. In this role, youll take on difficult issues and seek out opportunities to improve operations. Youll also be constantly in tune with the team to achieve key performance metrics and meet service level agreements. In addition, youll carry out routine service audits to ensure that the team maintains its overall performance. Youll also be in charge of creating stock reports, meeting minutes and monthly management reports to the clients. Sound like you To apply you need to have: Strong knowledge of property operations Playing a key role, the ideal candidate holds a degree in business or hotel and building management, and at least three to five years experience in facilities management. You must also demonstrate good working knowledge in occupational safety, as well as aptitude in client-centric operations. Solid background in team management Are you an adept leader with a proven track record in managing a team Are you capable of effectively rolling out improvement plans Do you possess superior communications and reporting skills If these soft skills are your areas of expertise, then we are more than thrilled to have you aboard.
Posted 1 month ago
3.0 - 7.0 years
6 - 10 Lacs
Hyderabad
Work from Office
Prioritizing the facilities needs Working with both the facilities manager and city lead youll oversee the propertys day-to-day operations and ensure that all administrative functions, security issues and facility services are covered. Likewise, youll strive for continuous improvement in the process. Youll also keep an eye out on the propertys supplies and ensure that it has adequate stocks and materials to keep the operations smooth like a well-oiled machine. Likewise, youll manage supply and service contracts as approved by clients. In addition, youll help mitigate risks by taking part in emergency evacuation procedures, and handling crisis management and business continuity plans. Youll also be on top of health and safety issues that may arise, and actively participate in reviewing them. Also part of your mandate is to monitor the propertys budget. As the person in charge, youll make sure that theres enough petty cash to support operations. Youll also see to it that vendor invoice processes comply with standards. Going above and beyond expectations Client satisfaction is second nature to the person in charge. In this role, youll take on difficult issues and seek out opportunities to improve operations. Youll also be constantly in tune with the team to achieve key performance metrics and meet service level agreements. In addition, youll carry out routine service audits to ensure that the team maintains its overall performance. Youll also be in charge of creating stock reports, meeting minutes and monthly management reports to the clients. Sound like you To apply you need to have: Strong knowledge of property operations Playing a key role, the ideal candidate holds a degree in business or hotel and building management, and at least three to five years experience in facilities management. You must also demonstrate good working knowledge in occupational safety, as well as aptitude in client-centric operations. Solid background in team management Are you an adept leader with a proven track record in managing a team Are you capable of effectively rolling out improvement plans Do you possess superior communications and reporting skills If these soft skills are your areas of expertise, then we are more than thrilled to have you aboard.
Posted 1 month ago
6.0 - 11.0 years
7 - 10 Lacs
Hyderabad
Work from Office
JOB RESPONSIBILITIES- Facilities Management: Ensure the maintenance and upkeep of the office premises, including managing repairs, renovations, and space planning. Oversee the maintenance all facilities, including aliens space station, aliens hub& Private villa Oversee the security of the premises, including the management of security personnel and systems. Manage office utilities and services to ensure seamless operations. Ensure regular maintenance of electrical systems, bill collection and other facilities Housekeeping & Hospitality Management: Manage housekeeping staff to ensure cleanliness and hygiene across the premises. Supervise and ensure that washrooms are maintained to high standards of cleanliness and hygiene. Ensure high standards of hospitality for visitors and guests. Coordinate meeting rooms, guest accommodations, and other hospitality arrangements. Vendor & Inventory Management: Identify and negotiate with vendors for office supplies, equipment, and services. Develop and maintain relationships with external suppliers and service providers. Maintain an accurate inventory of office supplies and equipment. Ensure timely procurement and distribution of supplies. Monitor usage and implement cost-effective inventory control measures. Event & Travel Management: Plan and execute internal and external events, including meetings, conferences, and corporate gatherings. Coordinate logistics, including venue booking, catering, transportation, and accommodation. Ensure events are conducted within the budget and meet organizational standards. Arrange travel itineraries, accommodations, and transportation for employees and guests. Manage travel budgets and negotiate with travel agencies and service providers. Fleet & Driver Management: o Oversee the management of company vehicles, including maintenance, insurance, and registration. o Coordinate the schedules and duties of company drivers. o Ensure vehicles are utilized efficiently and comply with safety standards. Cafeteria and Pantry Management: o Oversee the operations of the company cafeteria and pantry. o Ensure the availability of quality food and beverages for employees. o Manage contracts with food service providers. Security Management: o Oversee security operations to ensure the safety and security of the premises. o Manage relationships with security service providers and coordinate with them for any security needs. o Arrange travel itineraries, accommodations, and transportation for employees and guests. Resident Support Services o Act as the primary point of contact for residents to address their concerns, requests, and inquiries. o Ensure the timely resolution of maintenance issues raised by residents.
Posted 1 month ago
1.0 - 3.0 years
1 - 3 Lacs
Pune, Maharashtra, India
On-site
The administrative services team handles administrative support, travel planning, operations, catering coordination, and facilities management. What You'll Do Increase the productivity of consulting HR leaders by handling their administrative tasks, such as: Travel arrangements Expense reporting Calendar management Vendor and client interactions Email correspondence Provide scheduling support to multiple individuals (appointment, calendar, and meeting management). Complete expense reports within compliance guidelines, process invoices for payment, and assist with other administrative processes as needed. Prepare domestic and international travel logistics (itineraries, visas, etc.). Coordinate internal and external meetings/activities (e.g., venue selection/reservation and set-up, hotel accommodations, catering, etc.). Prepare and organize documents for client proposals and presentations as needed (contract tracking, printing, organizing, and archiving meeting support materials). Address problems and troubleshoot with internal and external stakeholders. Handle special projects with demanding deadlines. Participate in group learning and/or knowledge sharing. What You'll Bring High school diploma required; post-secondary education or Associate or Bachelor degree preferred. 1 - 3 years of relevant work experience as an administrative/operations assistant, preferably in a professional services environment. Fluent in MS Office (Word, PowerPoint, Excel, and Outlook) and travel and expense reporting applications. Strong oral and written communication skills. Professional appearance and demeanor with the ability to exercise good judgment and discretion. Attention to detail, dependability, and punctuality. Proactive self-starter with the ability to manage a wide variety of tasks and meet deadlines. Experience working both independently and with a team in a demanding environment. A sense of humor is appreciated!
Posted 1 month ago
2.0 - 7.0 years
2 - 7 Lacs
Bengaluru / Bangalore, Karnataka, India
On-site
Facilities Coordination Monitor the upkeep and cleanliness of plant/office infrastructure, including common areas, restrooms, and utilities. Raise and follow up on maintenance requests and ensure timely resolution of issues. Support facility audits and documentation. 2. Vendor & Service Management Coordinate with external service providers (housekeeping, maintenance, landscaping, etc.) to ensure service quality. Track contract renewals, payments, and performance metrics. Maintain vendor contact lists and service records. 3. Office & Building Administration Assist in managing office equipment, furniture, and workspace allocation. Support minor repair and renovation coordination as needed. Maintain inventory of office supplies and ensure availability. 4. Canteen Oversight Monitor daily canteen operations and hygiene standards. Collect and escalate employee feedback for service improvement. Liaise with canteen vendors for menu planning and issue resolution. 6. Administrative Support Handle correspondence, file management, visitor coordination, and reception duties when needed. Provide support for internal events, meetings, and travel logistics. Assist in employee onboarding processes related to office facilities and access. Qualifications & Skills: Bachelors degree in Business Administration, Facilities Management, or related field. 2-4 years of experience in administrative roles, preferably in manufacturing or corporate environments. Strong communication, coordination, and organizational skills. Proficiency in MS Office and facility management tools. Knowledge of local regulations and compliance requirements is a plus.
Posted 1 month ago
4.0 - 9.0 years
4 - 7 Lacs
Mumbai Suburban, Navi Mumbai, Mumbai (All Areas)
Work from Office
US MNC : Sr. Administrative & Facilities Executives @ Mumbai Our client is a diversified industrial growth company of businesses that are recognized leaders in attractive markets around the world. With more than $6 billion in annual revenues, they are an operating platform holding leading positions with well-known brands in field instrumentation solutions, transportation technologies, sensing technologies, product realization solutions, automation & specialty products & franchise distribution. Research & development, manufacturing, sales, distribution, service & administrative facilities are located in more than 40 countries across North America, Asia Pacific, Europe & Latin America. The Indian subsidiary is providing Marketing Support/Installation/Research & Development Services to Global Operating Companies in India. Currently, there are 7 operating companies. They are headquartered in Washington , USA Type of Job : Contract Job / On Third Party Payroll Mumbai based Candidates , residing in the vicinity of Kurla / Andheri, Outstation candidates , need not apply Previous working experience in an MNC company for similar role Presentable personality & Excellent English Communication skills (Read, Write & Speak) Internet , Proficient with Microsoft Word, Excel, & PowerPoint , CRM / Salesforce preferred Work from Office & 5 Days working / week Ready to Join immediate basis / One month Maximum Excellent time management skills & Problem-solving abilities. Common Job Profile Office & Facilities Management Vendor Management , Contract & Payments Attendance & Leave Management Housekeeping , Security Management & Real Estate Operations Proven ability to work under pressure , multi-tasking , MIS , Procurement, Technical & Soft services Space Management, Shared services , Capital & Operational budgets & forecasting People management both internal & external. Vendor management, maintaining statutory documents, Local Transportation & building compliance Travel Desk operation (includes domestic/ international & local) & Forex Effectively handled employees query with respect to attendance & leave management by email & phone Liaison with Electricity Board, Fire Department & ensure Compliance & Government Regulations Coordination with approved vendor to ensure repairs & maintenance activities required for upkeep of property Maintenance of office equipment & appliances , Preparation of AMC schedule for work conducted on weekly, monthly, quarterly annually First Position 1) Administrative & Facilities Executive (with HR Background) Location : Times Square Building Marol, Andheri East, Qualification & Experience : B.M.S. / B.B.A with 4+ (4 to 8) years of experience as a HR & Administrative function Additional Responsibilities Handle the day-to-day HR activities Provides administrative & organizational support to the HR department. Maintaining employee records, assisting with recruitment & onboarding, handling payroll & benefits administration, & ensuring compliance with company policies & regulations Manage HR-related communication, schedule meetings, & assist with various HR projects. Experience with HRIS systems is a plus. ----------------------------------------------------------------------------------------------------------- Second Position 2) Administrative & Facilities Executive (with Finance Background) Location : Near Phoenix Market City, Kurla-West Qualification & Experience : B.Com / B.M.S. / B.B.A with 4+ (4 to 8) years of experience Finance & Administrative Executive Additional Responsibilities Provide support to day-to-day Accounts & Finance activities Assisting to payroll , cost analysis , entering transaction details into the accounting system , bookkeeping , tax documentation , risk management , audits etc. Financial record-keeping, reporting, & transactions. Smooth & efficient operation of the department by managing invoices, processing payments, & assisting with budgeting & forecasting. You are requested to E Mail updated Resume with the following details Position applied : With HR Background or With Finance Background Current Location in Mumbai (Outstation candidates , need not apply) Pl. confirm you are ready to work in Times Square Building Marol, Andheri East or Near Phoenix Market City, Kurla-West Are you ready to work for a Contract Job & On Third Party Payroll ? Do you have prior working experience with MNC companies & interacted with European / American Nationals? Gender : Male / Female Do you have excellent Communication skills in English (R, W & S)? ( Please self-rate, your English language skills on a scale of 1 to 10 ( 10, being highest) Current salary (Fixed + Variable) Expected Salary Minimum period required for Joining Contact Details, Residence & Mobile No. In case you are not interested, we would appreciate, if you can refer us, suitable matching profiles from your rich contacts. [[[[[[[[[[[[[[[[[[[[[[[[[[[[[[[[[[[[[[[[[[[[[[[[[[[[[[[[[[[[[[[[[[[[[[[[[[[[[[[[[[[[[[[[[[[[[[[[[[[[[[[[[[[[[[[[[[[ Best Regards Pradeep Kumar / Mumbai Email: pradeep@intellectualcapital.co.in Cell: 8828181917 [[[[[[[[[[[[[[[[[[[[[[[[[[[[[[[[[[[[[[[[[[[[[[[[[[[[[[[[[[[[[[[[[[[[[[[[[[[[[[[[[[[[[[[[[[[[[[[[[[[[[[[[[[[[[[[[[[[[
Posted 1 month ago
7.0 - 10.0 years
5 - 6 Lacs
Gurugram
Work from Office
1. Office Management: Oversee the day-to-day operations of the office, including facilities management, supplies, and equipment. 2. Administrative Staff Management: Supervise and manage administrative staff, including training, and performance management. 3. Policy Development and Implementation: Develop, implement, and maintain administrative policies and procedures. 4. Communication: Ensure effective communication within the organization, including coordinating meetings, preparing agendas, and distributing minutes. 5. Record Keeping: Maintain accurate and up-to-date records, including employee files, contracts, and other important documents. 6. Budgeting and Cost Control: Assist with budgeting and cost control, including managing administrative expenses and identifying areas for cost savings. 7. Compliance: Ensure compliance with relevant laws, regulations, and organizational policies. 8. Travel Management : Office travel management, evolve in travel bookings, vendor management, travel planning 9. Special Projects: Undertake special projects as assigned by senior management, including office relocation, process improvement, and other initiatives. 10. Facilities Management: Oversee the maintenance and upkeep of office facilities, including cleaning, repairs, and renovations. 11. Supply Chain Management: Manage the procurement and distribution of office supplies and equipment. 12. Equipment Maintenance: Ensure that office equipment is properly maintained and serviced. Roles and Responsibilities 1. Office Management: Oversee the day-to-day operations of the office, including facilities management, supplies, and equipment. 2. Administrative Staff Management: Supervise and manage administrative staff, including training, and performance management. 3. Policy Development and Implementation: Develop, implement, and maintain administrative policies and procedures. 4. Communication: Ensure effective communication within the organization, including coordinating meetings, preparing agendas, and distributing minutes. 5. Record Keeping: Maintain accurate and up-to-date records, including employee files, contracts, and other important documents. 6. Budgeting and Cost Control: Assist with budgeting and cost control, including managing administrative expenses and identifying areas for cost savings. 7. Compliance: Ensure compliance with relevant laws, regulations, and organizational policies. 8. Travel Management : Office travel management, evolve in travel bookings, vendor management, travel planning 9. Special Projects: Undertake special projects as assigned by senior management, including office relocation, process improvement, and other initiatives. 10. Facilities Management: Oversee the maintenance and upkeep of office facilities, including cleaning, repairs, and renovations. 11. Supply Chain Management: Manage the procurement and distribution of office supplies and equipment. 12. Equipment Maintenance: Ensure that office equipment is properly maintained and serviced.
Posted 1 month ago
4.0 - 6.0 years
6 - 8 Lacs
Pune
Work from Office
Oversight and standardize the vested model of operations across big size campus The Workplace Services Operations Leader for bp Kharadi will be accountable for standardising, delivering and performing Workplace Services across all sites in the City on the vested account, including facilities management, churn and minor projects, landlord liaison Deliver against desired outcome and exceed financial targets Communicate and secure approval on performance ratings; lead and conduct quarterly/annual reviews. Manage shared services Collaborate with platform subject matter experts to coordinate site operations, campus shared services including and not limiting to Operations Command Centre (for transport, helpdesk and emergency responses), oversight of India Security, Transport, Catering and Engineering Innovate and implement global/regional programs that shapes and transforms OurWorkplace Coordinate with and monitor progress of global or regional programs and initiatives such as Workplace Experience Colleague/Welcome Host, data management, iLab, Envio etc. Collaborate with BTC teams to receive new sites and transition to operations Contribute to the business and technology centres (BTC) team as interested party and recipient of new sites being developed (only on functionality of workplace operations and maintenance). Ensure full and complete transition from project to operations including testing, commissioning, certification, as built documentation, safety and risk assessment, create SOP, setting up of systems prior to occupation, Go Live and Workplace operation
Posted 1 month ago
3.0 - 8.0 years
5 - 10 Lacs
Bengaluru
Work from Office
Facilities Executive Work Dynamics What this job involves: Prioritising the facilities needs Working with both the facilities manager and the assistant facilities manager, youll oversee the propertys day-to-day operations and ensure that all administrative functions, security issues and facility services are covered. Likewise, youll strive for continuous improvement in the process. Youll also keep an eye out on the propertys supplies and ensure that it has adequate stocks and materials to keep the operations smooth like a well-oiled machine. Likewise, youll manage supply and service contracts as approved by clients. In addition, youll help mitigate risks by taking part in emergency evacuation procedures, and handling crisis management and business continuity plans. Youll also be on top of health and safety issues that may arise, and actively participate in reviewing them. Also part of your mandate is to monitor the propertys budget. As the person in charge, youll make sure that theres enough petty cash to support operations. Youll also see to it that vendor invoice processes comply with standards. Going above and beyond expectations Client satisfaction is second nature to the person in charge. In this role, youll take on difficult issues and seek out opportunities to improve operations. Youll also be constantly in tune with the team to achieve key performance metrics and meet service level agreements. In addition, youll carry out routine service audits to ensure that the team maintains its overall performance. Youll also be in charge of creating stock reports, meeting minutes and monthly management reports to the clients. Sound like you To apply you need to have: Strong knowledge of property operations Playing a key role, the ideal candidate holds a degree in business or hotel and building management, and at least three to five years experience in facilities management. You must also demonstrate good working knowledge in occupational safety, as well as aptitude in client-centric operations. Solid background in team management Are you an adept leader with a proven track record in managing a team Are you capable of effectively rolling out improvement plans Do you possess superior communications and reporting skills If these soft skills are your areas of expertise, then we are more than thrilled to have you aboard.
Posted 1 month ago
3.0 - 8.0 years
5 - 10 Lacs
Bengaluru
Work from Office
This position is in its nature proactive and focused on the detail, to ensure workplace services are delivered to an agreed consistent standard to enable Occupant and Guest Experience based on requirements works every time, while maintaining safe working practices throughout all we do. The role actively ensures the day to day service delivery by the Workplace team and vendor partners, ensuring compliance to SOPs and SLAs. Importantly alignment must prevail with the Workplace Experience team to ensure service delivery to the ultimate target of creating Customer Delight, with agility of mind, and so service provision, to maintain this alignment. Transforming to the Workplace Team of the future Commitment to deliver the best level of service every time through obsessive level of attention detail Ensures resets back to agreed format, including owning Clear Deck policy / Lost property process enactment and associated reporting to Workplace Experience team to allow for onward sharing with LOBs Proactive checks to agreed schedule, reviewing ping reports from with a proportion after business hours so Occupants come back to refreshed and clean workplace Operations Management Functional operational control to deliver excellence every time Implement service tasks, procedures and policies and measure performance Review and spot-check suppliers/service providers performance to ensure contractual obligations are delivered Understand the operational & technical requirements of the site and ensure that current contracts are maintained to provide necessary supplies and services Provide comprehensive workplace management for the office premises Implement and manage the change control process Resolve user's complaints and concerns with solutions and follow up Be able to resolve problems or improve operations Implementation of service task, procedures and policies Prepare risk assessments for self-delivery Assist with critical out-of-hours issues & participate as a key team member in responses to emergency situations Report building incident following with set escalation channels with measures and solutions Responsible for monitoring and managing staff performance with criteria set in Individual Performance Management Coordinate, manage and oversee vendors to perform a wide range of workplace-related services Ensure service deliverables meet SLAs and KPIs Work with all related parties on timely delivery of all services Ensuring up to date information on Clients Property Services SharePoint When necessary raise risks to Workplace Experience Site Lead for further investigation Continuous Improvement implementation Cost saving mind-set that drives value for service as every level Conduct data analysis report when necessary Support with critical out-of-hours issues & participate as a key team member in responses to emergency situations Resets back to agreed format, including owning Clear Deck policy / Lost property process enactment and associated reporting to Workplace Experience team to allow for onward sharing with LOBs Proactive checks to agreed schedule, reviewing ping reports from with a proportion after business hours so Occupants come back to refreshed and clean workplace Sound like you To apply you need to have: Ideal Experience Excellent verbal and written communication skills A minimum of 3 years in the facility management industry/hospitality industry An added benefit would be a Bachelors degree in facilities management, building, business or other related field; however, this is not a must. Other Personal Characteristics Detail focused and proactive in nature Self-motivated Exhibits honesty & trustworthiness Open to new ideas & willing to challenge status quo
Posted 1 month ago
2.0 - 7.0 years
4 - 9 Lacs
Bengaluru
Work from Office
Duties and responsibilities Welcome visitors, manage reception area, and maintain sign-in procedures while providing exceptional customer service Coordinate meeting room bookings and prepare spaces for client and internal meetings Coordinate with users to arrange venue set up for functions and events Process facilities service requests and coordinate with appropriate vendors or team members Manage incoming/outgoing mail, deliveries, and courier services Maintain office supply inventory and process ordering requests Assist with administrative tasks related to facilities operations Support the Facilities Manager with documentation, record keeping, and reporting Required Qualifications & Experience High school diploma or equivalent; Associate's degree preferred 2+ years of experience in reception, office administration, or customer service roles Proficiency in MS Office applications (Word, Excel, Outlook) Strong verbal and written communication skills Detail-oriented with excellent organizational abilities Customer service mindset with professional demeanor Ability to prioritize tasks in a fast-paced environment Self-disciplined and able to work independently Candidate with less experience may also be considered Preferred Skills Previous experience in facilities coordination or property management Knowledge of building systems and maintenance procedures Experience with facilities management software Background in the electronics industry or corporate office environments Fluency in English and Hindi; and knowledge of other Indian languages is advantageous Experience coordinating with vendors and service providers Strong problem-solving abilities and attention to detail
Posted 1 month ago
5.0 - 10.0 years
7 - 12 Lacs
Hyderabad
Work from Office
The BMS program Manager is responsible for overseeing the operation, maintenance, and optimization of building management systems across multiple facilities of JPMC (Client). The candidate would study the current BMS design architecture and provide strategic inputs to ensure better BMS design for future upgrades at same site/upcoming sites. The program manager would also work towards improving BMS efficiency towards building operations to enhance sustainability quotient and reduce financial impact of operations. He would also act as SME for BMS and would guide site teams in future upcoming sites towards commissioning and HOTO of BMS Required Qualifications and Skills : Bachelor's degree in Electrical/Mechanical/Electronics & Instrumentation Engineering 7+ years of experience in building automation systems management Strong knowledge of HVAC systems, electrical systems, and energy management principles Proficiency in BMS software platforms (e.g., Schneider Electric, Siemens, Johnson Controls) Excellent analytical and problem-solving skills Strong project management and leadership abilities Effective communication skills, both verbal and written Relevant certifications (e.g., CBCP, CEM) preferred Preferred Qualifications: Experience with data analytics and visualization tools Knowledge of IoT and smart building technologies Project management experience Roles and Responsibilities of BMS Program Manager 1. Assist in Design and implementation of BMS solutions for new and existing buildings 2. Provide inputs towards Configuration, program, and commissioning of BMS hardware and software 3. Manage and maintain building automation systems, including HVAC, lighting, access control, and energy management systems 4. Monitor system performance, analyze data, and implement strategies to improve energy efficiency and reduce operational costs. 5. Troubleshoot and resolve system issues, coordinating with maintenance teams and external vendors as needed. 6. Develop and maintain system documentation, including operating procedures, maintenance schedules, and system architecture diagrams. 7. Plan and oversee system upgrades, expansions, and integrations. 8. Train staff on BMS operation and maintenance procedures. 9. Ensure compliance with relevant building codes, safety regulations, and environmental standards. 10. Collaborate with facilities management, IT, and other departments to align BMS strategies with overall organizational goals. 11. Manage relationships with BMS vendors and service providers. 12. Stay current with industry trends and emerging technologies in building automation.
Posted 1 month ago
5.0 - 7.0 years
7 - 10 Lacs
Hyderabad
Work from Office
What this job involves: Putting safety in your hands First things first, your chief concern is to ensure a safer and more comfortable work environment to work in and visit. Part of the checklist you will run through are to plan and execute all preparations needed for meetings and conferences with clients and VIP visits. Likewise, the mailroom, front office and housekeeping all fall into your realm. Being dedicated to great results You should be mobile and capable of working anywhere because you will perform daily check-ins around the front office and lobby to ensure high standards. Whatever mix-ups or jams that you spot, you should be quick to figure out the best repairs. Your input and ideas will be sought to help steer the team in directions that help make the facility perform at its best. A typical day for you also involves contact with vendorsreviewing their services and coordinating with them for the resolution of any service issues. Sound like you To apply you need to have: Core facilities management skills If youre a graduate in any discipline, you will most likely to qualify for this role. You should also have 5-7 years of experience in facilities management. It would be great if you have tertiary qualifications in hotel management, building management and/or business.
Posted 1 month ago
2.0 - 4.0 years
3 - 5 Lacs
Pune
Work from Office
Duties and responsibilities Welcome visitors, manage reception area, and maintain sign-in procedures while providing exceptional customer service Coordinate meeting room bookings and prepare spaces for client and internal meetings Coordinate with users to arrange venue set up for functions and events Process facilities service requests and coordinate with appropriate vendors or team members Manage incoming/outgoing mail, deliveries, and courier services Maintain office supply inventory and process ordering requests Assist with administrative tasks related to facilities operations Support the Facilities Manager with documentation, record keeping, and reporting Required Qualifications & Experience High school diploma or equivalent; Associate's degree preferred 2+ years of experience in reception, office administration, or customer service roles Proficiency in MS Office applications (Word, Excel, Outlook) Strong verbal and written communication skills Detail-oriented with excellent organizational abilities Customer service mindset with professional demeanor Ability to prioritize tasks in a fast-paced environment Self-disciplined and able to work independently Candidate with less experience may also be considered Preferred Skills Previous experience in facilities coordination or property management Knowledge of building systems and maintenance procedures Experience with facilities management software Background in the electronics industry or corporate office environments Fluency in English and Hindi; and knowledge of other Indian languages is advantageous Experience coordinating with vendors and service providers Strong problem-solving abilities and attention to detail
Posted 1 month ago
1.0 - 3.0 years
3 - 4 Lacs
Chennai
Work from Office
Facilities Executive Account Management Work Dynamics(Country, Region) What this job involves: Prioritising the facilities needs Working with both the facilities manager and the assistant facilities manager, youll oversee the propertys day-to-day operations and ensure that all administrative functions, security issues and facility services are covered. Likewise, youll strive for continuous improvement in the process. Youll also keep an eye out on the propertys supplies and ensure that it has adequate stocks and materials to keep the operations smooth like a well-oiled machine. Likewise, youll manage supply and service contracts as approved by clients. In addition, youll help mitigate risks by taking part in emergency evacuation procedures, and handling crisis management and business continuity plans. Youll also be on top of health and safety issues that may arise, and actively participate in reviewing them. Also part of your mandate is to monitor the propertys budget. As the person in charge, youll make sure that theres enough petty cash to support operations. Youll also see to it that vendor invoice processes comply with standards. Going above and beyond expectations Client satisfaction is second nature to the person in charge. In this role, youll take on difficult issues and seek out opportunities to improve operations. Youll also be constantly in tune with the team to achieve key performance metrics and meet service level agreements. In addition, youll carry out routine service audits to ensure that the team maintains its overall performance. Youll also be in charge of creating stock reports, meeting minutes and monthly management reports to the clients. Sound like you To apply you need to have: Strong knowledge of property operations Playing a key role, the ideal candidate holds a degree in business or hotel and building management, and at least three to five years experience in facilities management. You must also demonstrate good working knowledge in occupational safety, as well as aptitude in client-centric operations. Solid background in team management Are you an adept leader with a proven track record in managing a team Are you capable of effectively rolling out improvement plans Do you possess superior communications and reporting skills If these soft skills are your areas of expertise, then we are more than thrilled to have you aboard. On-site Chennai, TN
Posted 1 month ago
2.0 - 5.0 years
2 - 5 Lacs
Ahmedabad
Work from Office
Duties and responsibilities Welcome visitors, manage reception area, and maintain sign-in procedures while providing exceptional customer service Coordinate meeting room bookings and prepare spaces for client and internal meetings Coordinate with users to arrange venue set up for functions and events Process facilities service requests and coordinate with appropriate vendors or team members Manage incoming/outgoing mail, deliveries, and courier services Maintain office supply inventory and process ordering requests Assist with administrative tasks related to facilities operations Support the Facilities Manager with documentation, record keeping, and reporting Required Qualifications & Experience High school diploma or equivalent; Associate's degree preferred 2+ years of experience in reception, office administration, or customer service roles Proficiency in MS Office applications (Word, Excel, Outlook) Strong verbal and written communication skills Detail-oriented with excellent organizational abilities Customer service mindset with professional demeanor Ability to prioritize tasks in a fast-paced environment Self-disciplined and able to work independently Candidate with less experience may also be considered Preferred Skills Previous experience in facilities coordination or property management Knowledge of building systems and maintenance procedures Experience with facilities management software Background in the electronics industry or corporate office environments Fluency in English and Hindi; and knowledge of other Indian languages is advantageous Experience coordinating with vendors and service providers Strong problem-solving abilities and attention to detail On-site Ahmedabad, GJ Scheduled Weekly Hours: 48
Posted 1 month ago
15.0 - 20.0 years
50 - 70 Lacs
Pune
Work from Office
Oversight and standardize the vested model of operations across Pan India sub region The Workplace Services Operations Leader for bp India will be accountable for standardising, delivering and performing Workplace Services across Pan India sub region on the vested account, including facilities management, churn and minor projects, landlord liaison Deliver against desired outcome and exceed financial targets Communicate and secure approval on performance ratings; lead and conduct quarterly/annual reviews. Manage shared services Collaborate with platform subject matter experts to support the site operations. Manage Ops Command Centre (for transport, helpdesk and emergency responses), oversight of India Security, Transport and Catering Innovate and implement global programs that shapes and transforms OurWorkplace Coordinate with and monitor progress of global or regional programs and initiatives such as Workplace Experience Colleague/Welcome Host, data management, iLab, Envio etc. Collaborate with BTC teams to receive new sites and transition to operations Contribute to the business and technology centres (BTC) team as interested party and recipient of new sites being developed (only on functionality of workplace operations and maintenance). Ensure full and complete transition from project to operations including testing, commissioning, certification, as built documentation, safety and risk assessment, create SOP, setting up of systems prior to occupation, Go Live and Workplace operation.
Posted 1 month ago
3.0 - 5.0 years
5 - 7 Lacs
Bengaluru
Work from Office
What this job involves: Reporting to: Employee Services Lead. This position is responsible to provide outstanding Occupant Experience in the Workplace. We are seeking a charismatic and empathetic individual who can seamlessly blend community-building initiatives with operational efficiency. The ideal candidate will have a strong background in creating engaging workplace environments, excellent communication skills, and the ability to foster a sense of belonging across the campus in Bangalore. The role acts as the point of contact for the clients Global Real Estate & Facilities (GRF) client team regarding Workplace activities and supports initiatives by driving consistent implementation and delivery. What your day-to-day will look like: The Workplace Ambassador is responsible for delivering exceptional client experience every day through enhanced engagement, proactive communication, and high touch service within a select portfolio of properties. The Ambassador will be expected to increase the level of engagement and partnership between JLL, service partners and our client to provide superior service delivery while enhancing their individual personal and professional skills. This client facing role provides the opportunity to combine your passion for service, brilliant people skills and enthusiasm for creating a hospitality focused workplace environment. Client/Stakeholder Management Act as an owner of the space across all services provided. Deliver excellent customer service to meet on-site clients expectations. Support colleagues to ensure they have an exceptional customer experience from pre-arrival, on arrival and departure. Build and develop effective relationships with key stakeholders &/or client and be comfortable working across all levels. Evaluate service response time and analyse occupants service request trends and suggestions. Ensure feedback from client sessions is recorded and actioned to the satisfaction of the end user. Be a primary point of contact for people who are seeking information, service related to soft service/hard service, & assist in timely manner. Know the residents of the floor, build connects and collect feedback from the employees. Daily floor walks, proactively engaging with client colleagues looking for opportunities to help and reinforce right Work behaviors. Logging observations and any work orders via the app. Deliver building induction/refresher training to all colleagues to ensure they get most of the workplace during their visit. An excellent opportunity to get to know them and for them to get to know you! Be receptive to feedback, share it and action it. Be empowered to make decisions, guide behaviour, and escalate issues. Be aware of all important on-floor meetings & events and set-up the space in advance to make sure it runs smoothly. Ensure conference room set-ups, manage meeting room conflicts and enforces/ encourages meeting room etiquette. Submit helpdesk ticket for issues identified and ensure tickets are being followed up by the relevant team. Assist with any other duties as assigned by the reporting Manager for any operational or business needs. Site Operations Management Manage Office etiquette and performance measures to ensure simplification and accuracy of work methods and reliability of systems. Regional consistency will be of importance. Support programmes to increase Employee engagement, higher Return to office ratio. Work with facility teams and maintain the cleanliness, safety, lighting, AC, and overall appearance of the assigned area. Required Skills and Experience: Minimum 3-5 years experience in relevant role. Interpersonal skills with a strong client focus. Experience in creating and implementing community engagement programs in corporate environments. Prior experience in customer service or client-facing roles Background in event planning and execution Knowledge of workplace wellness and employee experience best practices Familiarity with corporate real estate and facilities management principles Track record of successfully managing stakeholder relationships Experience in gathering and analysing occupant feedback data. Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) Understanding of basic data analysis and visualization techniques
Posted 1 month ago
3.0 - 5.0 years
5 - 7 Lacs
Nashik
Work from Office
Required candidate must be a degree holder with at least three years experience in the field. Likewise, he must possess a strong working knowledge of policies, building maintenance and people management. Proven expertise in the principles and techniques of carpentry, electrical, plumbing, and general property management may also give you an edge in getting the job .. Executing flawless technical activities - As the go-to person in all things technical, youll keep the Company up to speed on operating and utilities costs. Together with the building manager, you will monitor the invoices for technical services rendered. Aside from these, youll keep an eye out on the maintenance practices of our contractors to ensure that their scope of work is aligned with manufacturer recommendations and our own preventive maintenance standards. Youll also oversee the repair and maintenance of cooling and heating systems, plumbing and water supply, electricity and lighting fixtures, and other equipment and supplies. Moreover, youll be in charge of performing routine inspection, inventory and documentation of these systems. Providing sound leadership to boost results - Ensuring smooth day-to-day operation is a responsibility that requires impeccable leadership skills. Youll demonstrate this by overseeing our electricians and their scope of work. Youll also work closely with pretty much everyone across the board--from superiors to peers and subordinates. Aside from our internal teams, youll also be the main point of contact for our vendors for all maintenance services. Churning out reports will also be part of your mandate. In this role, youll monitor our maintenance activities, and produce daily and weekly summary reports on these activities. Technical competence like no other - Working for a global real estate leader like JLL, you must demonstrate technical expertise that will help you go head-to-head with some of the industrys most brilliant minds. Sound like you To apply you need to have: Strong knowledge of property operations Playing a key role, the ideal candidate holds a degree in business or hotel and building management, and at least three to five years experience in facilities management. You must also demonstrate good working knowledge in occupational safety, as well as aptitude in client-centric operations. Solid background in team management Are you an adept leader with a proven track record in managing a team Are you capable of effectively rolling out improvement plans Do you possess superior communications and reporting skills If these soft skills are your areas of expertise, then we are more than thrilled to have you aboard.
Posted 1 month ago
4.0 - 8.0 years
6 - 10 Lacs
Pune
Work from Office
Duties and responsibilities Leadership Represent JLL by behaving consistently with cultural and company requirements. Provide services to client in keeping with clients cultural and company requirements. Provide leadership to FM team include on-site managed vendors personnel. Ensure high staff morale, trust and work ethics Build and maintain an environment that supports teamwork, co-operation and performance excellence within team Mentor and enable Training & Development of team members Promote Initiative/Idea sharing within the team and beyond Client/Stakeholder Management Establish/Strengthen credible relationships with Client and BU Stakeholders Interact on a regular basis with Client and BU Stakeholders to sustain healthy relationships. Contract Management Ensure that all contracts are implemented with excellence at sites and performance managed working closely with respective Regional/Local Sourcing team Work with Regional purchasing to implement Regional sourcing strategies Site Operations Management Deliver services as defined in the relevant Schedules of the Master Agreement ensuring the implementation and compliance with Best Practice procedures Ensure critical & key performance measurements & achieve targets Ensure that Account Management is informed immediately of any Critical Performance incidents on site/s and support in performing the follow-up actions and communications. Ensure Completion of all required audits and achieve targets as stated. Standardize Operating Procedures and ensure compliance with Clients policies and procedures, including all government regulations in the Area Health & Safety Management Ensure that all sites meet all legal and Client required H&S regulations Ensure that all JLL staff are working in compliance with H&S regulations Finance Management Ensure that all managed sites meet all financial targets and control requirements Provide oversight to the sites ensuring standard monthly/quarterly/annual reporting and management reports are completed as required Working Conditions Primary work in an office environment with regular facility walkthroughs May require occasional evening or weekend work for emergency situations Required Qualifications & Experience Bachelor's degree in Facilities Management, Engineering, or related field 4+ years of experience in facilities management or related field Knowledge of building systems (HVAC, electrical, plumbing, security) Familiarity with health and safety regulations and compliance requirements Proficiency in MS Office and facility management software Strong problem-solving abilities and attention to detail Excellent communication and interpersonal skills Ability to prioritize tasks and manage time effectively Physical ability to move throughout facilities for inspections and oversight Proficiency in financial management and budgeting Good command of spoken and written English and Hindi languages. Experience with vendor management Understanding of space planning and workplace optimization. Knowledge of sustainability practices, energy efficiency measures, smart building technologies and IoT applications is advantages.
Posted 1 month ago
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