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8.0 - 13.0 years
10 - 15 Lacs
Gurugram
Work from Office
Leading Technical Services You will be responsible for delivering superior technical services overseeing all operations of all building systems, ensuring they run efficiently, safely and cost-effectively. In an exciting and dynamic environment youll achieve excellence in managing critical operations and programs onsite with our client. Youll ensure the highest standards are delivered and best practices implemented consistently. Youll partner with vendors providing your expertise in managing the client environment and technical services, with a focus on continuous improvement and risk management. This role will manage a team of 5 technical services team members across Gurgaon Responsible for providing outstanding client service, youll lead, monitor and mentor to effectively control technical services activity. This role will also support local and regional initiatives by driving consistent improvements in implementation and service delivery. Act as a coach and mentor Youll play a key role in actively encouraging an environment that supports teamwork, cooperation, performance excellence and personal success. Youll play the role of coach, motivating and developing team members through regular assessments of service delivery and always seeking to improve where possible. Prioritizing the facilities needsalways Experienced in technical services, youll be on top of all the mechanical, electrical, plumbing and civil works needed while managing facilities. Likewise, youll play an essential role in reducing workplace risks by maintaining visibility of maintenance, routine inspections and scheduled down times. Youll stay in close contact with teams for all facility related issues, ensuring total compliance with all legal and technical services standards. Youll be hands-on in your approach and while able to periodically review logs, checklists and maintenance schedules, youll also spearhead and implement cost saving and energy programs, improving efficiency and minimising environmental impact will see you succeed in this role. Putting critical plans and reports in place Planning is a big part of your mandate. In this role, youll take charge of planning and managing technical services budgets and contracts. Your expertise will be essential in planning and developing recommendations and effective inventory and planning management. Youll be performing regular audits with a focus on cost savings, risk management and energy management. Youll strive to keep any down time to a minimum by setting up best practices that promote seamless service delivery to our client. Your analytical skills will also come in handy, as the role requires you to record and report data accurately. Winning our clients trust As Asst. Technical Services Manager, youll be working with our client and will build strong relationships through your proactivity and engagement. Youll make sure that the client expectations are met each and every time, being the go-to person for any technical services related queries. Sound like you To apply youll need to be: Experienced in Technical Services For this role, youll need a minimum of 08 years experience in engineering or technical services delivery in a facilities management environment. This should include a minimum of five years experience in managing a contract of works . Furthermore, a strong knowledge of occupational safety requirements and improvement initiatives may help you land the job. A degree or a professional qualification in Engineering / Technical Services would be an advantage. Well rounded skills As Asst.Technical Services Manager, you will undeniably have very strong technical skills, for this role were looking for the full package, so youll need to demonstrate your expertise in interacting with a wide range of stakeholders and team members. Impeccable people skills will be a must have for this role as youll enjoy working within a diverse and inclusive team. Youll take the time to listen to people in order to apply your expertise and create maximum positive impact.
Posted 1 month ago
4.0 - 8.0 years
6 - 10 Lacs
Bengaluru
Work from Office
Duties and responsibilities Leadership Represent JLL by behaving consistently with cultural and company requirements. Provide services to client in keeping with clients cultural and company requirements. Provide leadership to FM team include on-site managed vendors personnel. Ensure high staff morale, trust and work ethics Build and maintain an environment that supports teamwork, co-operation and performance excellence within team Mentor and enable Training & Development of team members Promote Initiative/Idea sharing within the team and beyond Client/Stakeholder Management Establish/Strengthen credible relationships with Client and BU Stakeholders Interact on a regular basis with Client and BU Stakeholders to sustain healthy relationships. Contract Management Ensure that all contracts are implemented with excellence at sites and performance managed working closely with respective Regional/Local Sourcing team Work with Regional purchasing to implement Regional sourcing strategies Site Operations Management Deliver services as defined in the relevant Schedules of the Master Agreement ensuring the implementation and compliance with Best Practice procedures Ensure critical & key performance measurements & achieve targets Ensure that Account Management is informed immediately of any Critical Performance incidents on site/s and support in performing the follow-up actions and communications. Ensure Completion of all required audits and achieve targets as stated. Standardize Operating Procedures and ensure compliance with Clients policies and procedures, including all government regulations in the Area Health & Safety Management Ensure that all sites meet all legal and Client required H&S regulations Ensure that all JLL staff are working in compliance with H&S regulations Finance Management Ensure that all managed sites meet all financial targets and control requirements Provide oversight to the sites ensuring standard monthly/quarterly/annual reporting and management reports are completed as required Working Conditions Primary work in an office environment with regular facility walkthroughs May require occasional evening or weekend work for emergency situations Required Qualifications & Experience Bachelor's degree in Facilities Management, Engineering, or related field 4+ years of experience in facilities management or related field Knowledge of building systems (HVAC, electrical, plumbing, security) Familiarity with health and safety regulations and compliance requirements Proficiency in MS Office and facility management software Strong problem-solving abilities and attention to detail Excellent communication and interpersonal skills Ability to prioritize tasks and manage time effectively Physical ability to move throughout facilities for inspections and oversight Proficiency in financial management and budgeting Good command of spoken and written English and Hindi languages. Experience with vendor management Understanding of space planning and workplace optimization. Knowledge of sustainability practices, energy efficiency measures, smart building technologies and IoT applications is advantages
Posted 1 month ago
2.0 - 5.0 years
4 - 7 Lacs
Ahmedabad
Work from Office
Duties and responsibilities Welcome visitors, manage reception area, and maintain sign-in procedures while providing exceptional customer service Coordinate meeting room bookings and prepare spaces for client and internal meetings Coordinate with users to arrange venue set up for functions and events Process facilities service requests and coordinate with appropriate vendors or team members Manage incoming/outgoing mail, deliveries, and courier services Maintain office supply inventory and process ordering requests Assist with administrative tasks related to facilities operations Support the Facilities Manager with documentation, record keeping, and reporting Required Qualifications & Experience High school diploma or equivalent; Associate's degree preferred 2+ years of experience in reception, office administration, or customer service roles Proficiency in MS Office applications (Word, Excel, Outlook) Strong verbal and written communication skills Detail-oriented with excellent organizational abilities Customer service mindset with professional demeanor Ability to prioritize tasks in a fast-paced environment Self-disciplined and able to work independently Candidate with less experience may also be considered Preferred Skills Previous experience in facilities coordination or property management Knowledge of building systems and maintenance procedures Experience with facilities management software Background in the electronics industry or corporate office environments Fluency in English and Hindi; and knowledge of other Indian languages is advantageous Experience coordinating with vendors and service providers Strong problem-solving abilities and attention to detail
Posted 1 month ago
1.0 - 5.0 years
1 - 4 Lacs
Hyderabad
Work from Office
1.Maintain office supplies inventory 2.Provide support in scheduling meetings, appointments, & travel arrangements for staff members 3.Assist in maintaining office cleanliness. 4.Assist in coordinating office events and activities Required Candidate profile B.Sc/B.Com/B.A/B.B.A with Good comm skills. Proficiency in MS Office. Basic understanding of office equipment & facilities maintenance. 2-wheeler with Driving License is mandatory (Only Male)
Posted 1 month ago
3.0 - 6.0 years
3 - 5 Lacs
Hyderabad
Work from Office
Responsibilities * Manage facilities, property & soft services * Ensure security & admin compliance * Oversee housekeeping & technical services * Coordinate maintenance& operations * Deliver exceptional customer experience https://www.xcubegroup.com/ Health insurance Provident fund
Posted 1 month ago
8.0 - 12.0 years
6 - 9 Lacs
Gurugram
Work from Office
Dear All, We are looking for a Assistant Facilities Manager Technical for our reputed client based out in Gurgaon. Responsibilities: Complies with all applicable codes, regulations, governmental agency and Company directives related to building operations and work safety. Should have experience in Transformer Safeties including in depth knowledge of protection mechanisms and maintenance practices. Single line diagrams (SLD) and line diagrams interpretation and creation. Lightning arrestors and values (BD). HSD (High speed diesel quality checks and related compliance protocols. Water quality parameters monitoring and management as per operational standards. Experience with fire suppression systems, particularly FM 200 systems used in data center /server rooms. Proficiency in conducting UPS and battery health checks. Maintains, monitors, and Ensures performance of preventive, predictive, and corrective maintenance on building equipment, which may include: mechanical/HVAC/plumbing systems, electrical/cabling, fire detection and suppression, life safety, lighting, temperature control systems, building management systems, and digital systems Inspects building management systems including fire alarms, HVAC, and plumbing to ensure operation of equipment is within design capabilities and achieves environmental conditions prescribed by client. Ensures that the professional appearances of the property, equipment, engineering spaces, and common areas are maintained Responds quickly to emergency situations, summoning additional assistance as needed. Reviews historical maintenance records to develop proactive inspection, testing and preventive maintenance schedule. Ensures assigned repairs, emergency and preventive maintenance are performed. Ensures Completion of maintenance and repair records as required. Ensures that all equipment are maintained as required per preventive maintenance programs prescribed by manufacturer's specifications. All completed PPM works are to be uploaded in the Service insight tool Oversees and inspects the work performed by outside contractors. Contracted work may include landscaping, remodeling, HVAC, Electrical, plumbing, and cleaning. Oversees performance of work in compliance with standard operating procedures and/or critical work packages, and maintenance work instructions. Ensure the STPs at Campus are operated as per laid down SOPs and all the parameters with respect to Environmental norms are maintained. Responsible to bring in innovation and best practices knowledge Interested Candidates can share resume at archana.mattoo@cbre.com
Posted 1 month ago
2.0 - 4.0 years
3 - 4 Lacs
Hyderabad
Work from Office
Role & responsibilities Facilities Management: Oversee maintenance and repair of store infrastructure, including air conditioning (ACs), civil works, LED lights, furniture, glasswork, electricity maintenance, shutters, water dispensers, false ceilings, paintings, and Property Agreement Management. Ensure the cleanliness and proper functioning of all store facilities, including regular store painting and branding board maintenance. Vendor Management: Establish and maintain relationships with reliable vendors for ongoing services and supplies, including AC maintenance, civil works, electrical maintenance, furniture, and other store-related needs. Coordinate pricing negotiations and manage contracts with vendors for the required services. Oversee the annual maintenance contracts (AMCs) and ensure timely renewals. Branding and Store Maintenance: Oversee branding initiatives, ensuring proper placement and maintenance of store signage and branding boards. Collaborate with teams to plan and implement renovations or store improvements. Electrical and Civil Works: Supervise and coordinate electrical repairs, maintenance of light fixtures, and civil works to ensure the store is fully operational and compliant with safety standards. Insurance and Compliance: Manage the general insurance policies for stores, ensuring coverage for assets, fixtures, and liabilities. Ensure compliance with safety and regulatory standards for store facilities. Property Agreement Management: Coordinate with property owners for new store agreements, including negotiations, documentation, and finalizing lease terms. Manage the renewal of store agreements, ensuring all terms are favorable, aligned with company objectives, and cost-effective. Work with property owners to discuss, revise, and negotiate rental amounts, including managing enhancements in rental amounts and other lease conditions, while ensuring the terms remain cost-efficient for the business. Regularly review lease agreements to ensure compliance and negotiate better terms or rent reductions when possible, balancing both operational needs and business goals. Vehicle Maintenance: New Vehicle Registrations, Repair & Service Maintenance, Vehicle Documentation and Compliance. Customer Experience & Walk-In Queries: Oversee walk-in customer queries related to store facilities, ensuring customer satisfaction with the timely resolution of issues. Manage the store's water dispensers and other amenities for customer use. Team Handling: Lead and manage the administrative team to ensure smooth operations across all tasks. Delegate responsibilities effectively, monitor performance, and provide training to team members as needed. Skills & Qualifications: Proven experience in facilities management, maintenance, and vendor coordination, particularly within retail stores or similar environments. Strong knowledge of AC systems, civil works, LED lighting, electricity maintenance, furniture, and glasswork. Experience in managing AMC contracts, insurance policies, and pricing negotiations. Ability to manage and lead a team, providing clear direction and motivation to achieve operational goals. Strong organizational, communication, and problem-solving skills. Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint). Ability to handle multiple tasks and prioritize in a fast-paced retail environment. Experience with store maintenance and general store operations is essential. Key Competencies: Vendor Relationship Management Facilities & Maintenance Oversight Budget & Pricing Negotiation Attention to Detail Customer Service Problem-Solving Time Management Contact : Ms. Tripula - Mobile No. 7337338236
Posted 1 month ago
4.0 - 6.0 years
6 - 8 Lacs
Hyderabad
Work from Office
Overview As the category expert in Facilities Management, Meetings and Events, this role will be responsible to support the Procurement Lead in overseeing all activities for Indirect Materials & Services (non-IT categories), including supplier identification, development, contract negotiations with suppliers, Maintaining the records for internal auditing purpose.and achieving common cost reductions targets. The Indirect Materials Procurement Analyst will support GP Lead in (1) Definining and executing the different material & supplier strategiesRisk Management, Supplier Relationship Management, Innovation and Productivity, (2) Measuring and Improving Performance, (3) and Achieving Annual Plans and Delivering Productivity for all the Indirect Materials & Services. Responsibilities Manage buying process for Indirect Materials & Services (non-IT Indirect categories) ensuring continuous supply and service at the best possible acquisition cost. Guiding stakeholders through Procure to Pay process for smooth transitioning. Providing Analytics/inputs for category strategies, contract management and supplier relationship management, measuring and improving performance, and achieving annual plans and productivity goals Executing Master Service Agreements and SOWs in conjunction with Legal. Lead & support supplier negotiations to ensure cost effective and smooth flow of all materials and services New Supplier onboarding, not limiting to documention collection but maintain E2E relationships with the partners SPOC for service now tool and triage all the tickets to team members Follow 3 bid buy process to get better pricing form the partners Develop and manage the Contract coverage Qualifications Graduation 4 to 6 years experience in Indirect Spend procurement Well versed with Procurement and contract management lifecycle Good Hands-on experience on Service Now tool Skilled in understanding key clauses in NDA/MSA/SOW/WO related to procurement Well versed with Service now tool for managing day to operations Strong knowledge working on data analysis and preparation of dashboards. Solid understanding of purchasing and supplier management principles and sourcing methodologies Experience of working in Multi-National Company and operating effectively in a matrix organisation Skilled in negotiations, interpersonal and communication High integritywont compromise values to get results Strong communicationcomfortable and effective communicating (verbal and written) with stakeholders internally and externally across all levels
Posted 1 month ago
12.0 - 15.0 years
12 - 15 Lacs
Kolkata, West Bengal, India
On-site
Role Description: Responsible for maintaining and continuously improving the Efficiency and profitability of the assigned operation, whilst Maintaining a high standard of service in accordance with Budget Key Responsibilities Should be innovative and should be able to give new ideas Should have good negotiation skills with vendors Conduct facility and EHS related trainings to the teams / vendors Ability to lead the team Should be able to quickly mobilize resources to meet the ever changing demands Should be able to coordinate with the building authorities for building related matters Reporting to the client on daily and weekly basis Work closely with finance to ensure vendors are paid on time Conducting compliance audits and ISO audits on behalf of clients. Able to lead, guide and motivate for Entry level & Middle level staff. Maintaining relationship with quality vendors that they are reliable and cost effective. Make Daily Reports of Attendance, Consumable Report, and Incident Report & Clients Meeting Tracker. Handling employees queries and resolving them in a professional manner. Ensure all operational and safety procedures are properly followed. Inspect and approve staff work performance. Demonstrate leadership and training to staff. Communicate effectively to staff. Qualification: Should be having an experience of 6 years to 10years with Facility Management background. Should possess an eye for detail The person needs to have excellent communication skills, experience in working with a very young and demanding set of employees, having the ability to navigate in unknown circumstances and situations, and needs to connect well with the employees. A very smart, energetic person who is capable of taking initiative and decisions when needed.
Posted 1 month ago
7.0 - 12.0 years
6 - 7 Lacs
Ludhiana
Work from Office
Role & responsibilities A Facility Manager's technical job description focuses on maintaining and optimizing building systems and infrastructure. This includes overseeing maintenance, repairs, and ensuring compliance with safety and regulatory standards. They manage contracts with vendors, supervise facility staff, and implement sustainability initiatives. Specific technical skills might include knowledge of HVAC, electrical, plumbing, and security systems. Key Technical Responsibilities: Maintenance and Repair: Overseeing routine maintenance, repairs, and preventative measures for building systems and equipment, including electrical, plumbing, HVAC, and security systems. Compliance: Ensuring compliance with safety regulations, building codes, and environmental standards. Contract Management:Negotiating and managing contracts with vendors for maintenance, repairs, and services like security, cleaning, and IT. Building Systems:Understanding and troubleshooting issues with building systems, including HVAC, electrical, plumbing, fire alarms, and elevators. Sustainability:Implementing and monitoring energy efficiency measures and sustainable practices within the facility. Emergency Response:Developing and implementing emergency procedures and protocols, and responding to facility emergencies. Technical Documentation:Maintaining accurate records of facility maintenance, repairs, and inspections. Supervision:Supervising facility staff, including technicians, maintenance personnel, and security staff. Project Management:Overseeing building projects, renovations, and capital improvements. Problem-Solving:Identifying and resolving technical issues with building systems and equipment. B. Tech/ Diploma in Civil, Electrical Preferred Contact :monica@jmdgroup.in 7838333569
Posted 1 month ago
6.0 - 7.0 years
6 - 7 Lacs
Hyderabad / Secunderabad, Telangana, Telangana, India
On-site
The Facility Engineer is responsible for the overall maintenance, operation, and optimization of facility systems and infrastructure at a client site. This role ensures the smooth functioning of MEP (Mechanical, Electrical, Plumbing) and civil systems, adherence to safety standards, and contributes to efficient facility operations. Key Responsibilities Operations & Maintenance: Oversee daily operation, maintenance, and repair of facility systems (HVAC, electrical, plumbing, fire protection, BMS). Conduct inspections and manage in-house teams and contractors. Compliance & Safety: Ensure adherence to statutory and regulatory requirements, including electrical and fire safety. Implement and monitor Sodexo's and client's safety policies. Asset Management: Support maintenance strategies for assets, maintain accurate records, and contribute to Planned Preventive Maintenance (PPM) schedules. Troubleshooting: Diagnose and resolve technical issues related to facility equipment and systems. Reporting: Prepare detailed reports on facility performance, energy consumption, and maintenance costs. Stakeholder Management: Coordinate with vendors and collaborate with clients and internal teams for seamless operations. Continuous Improvement: Identify opportunities for energy efficiency, cost reduction, and operational enhancements. Required Skills and Qualifications Education: Bachelor's degree in Electrical, Mechanical, Civil Engineering, or related field. Experience: facilities management, operations, and maintenance, preferably in an Integrated Facilities Management (IFM) environment. Technical Proficiency: Strong understanding of MEP systems (HVAC, electrical, plumbing, fire alarm systems) and familiarity with BMS/CMMS . Knowledge of local statutory compliance and safety regulations. Problem-Solving: Excellent analytical and problem-solving skills. Communication: Strong verbal and written communication skills. Computer Skills: Proficiency in MS Office Suite .
Posted 1 month ago
3.0 - 6.0 years
6 - 7 Lacs
Rajasthan
Work from Office
Managing and maintaining the overall facility operations at Site Conduct regular audits, inspections, and spot checks to assess quality Maintain client for a life process Act as the single point of contact for clients for service-related matters
Posted 1 month ago
3.0 - 5.0 years
6 - 7 Lacs
Haryana
Work from Office
Managing and maintaining the overall facility operations at Site Conduct regular audits, inspections, and spot checks to assess quality Maintain client for a life process Act as the single point of contact for clients for service-related matters
Posted 1 month ago
4.0 - 9.0 years
3 - 5 Lacs
Noida
Work from Office
Role :- Assistant Manager Soft & Technical Job Summary The Assistant Manager Soft & Technical will oversee floor management operations, ensuring a clean, safe, and well-maintained environment. The role includes managing housekeeping, pantry services, pest control, and other soft services while ensuring compliance with quality standards and client requirements. Key Responsibilities 1. Floor Management Operations • Supervise daily housekeeping and cleaning operations on assigned floors. • Monitor pantry services and ensure timely replenishment of supplies. • Coordinate pest control schedules and ensure compliance with health and safety standards. • Inspect floors regularly to maintain a high standard of cleanliness and orderliness. 2. Team Supervision and Training • Manage a team of housekeeping staff, pantry boys, and other support staff. • Conduct regular team briefings and provide necessary training. • Ensure proper shift management and deployment of resources. 3. Vendor Coordination • Liaise with external vendors for maintenance and soft service supplies. • Ensure vendor performance aligns with agreed service levels. 4. Client and Stakeholder Interaction • Address client queries and complaints promptly and effectively. • Maintain a professional relationship with occupants and resolve operational issues. 5. Compliance and Documentation • Maintain service checklists, inspection reports, and incident records. • Ensure adherence to standard operating procedures (SOPs) and health & safety protocols. 6. Inventory and Cost Management • Monitor and manage inventory levels for cleaning materials and pantry supplies. • Optimize resource utilization and manage costs effectively. Skills and Qualifications Bachelor's degree or equivalent qualification in hospitality, facilities management, or related fields. 8 years of experience in soft services or facilities management. Knowledge of housekeeping processes, equipment, and cleaning chemicals. Proficiency in MS Office and facilities management software is a plus. Should have knowledge of Transformer, VCB panel, APFC capacitor panel, HVAC systems, VRV and TR ductable AC systems, backup power, UPS systems, DG sets, Fire safety, Fire hydrant systems, fire alarm systems ,AMF panel operations Location - Noida, UP
Posted 1 month ago
6.0 - 10.0 years
3 - 4 Lacs
Lucknow
Work from Office
conducts online training to promote use of technology in teaching and learning process.
Posted 1 month ago
7.0 - 12.0 years
5 - 7 Lacs
Faridabad
Work from Office
Oversee the maintenance and cleanliness of hostel facilities, working with facility management and housekeeping teams. Ensure that hostel infrastructure (rooms, common areas, and utilities) is safe and functioning properly. Oversee the allocation plan of hostel rooms, including planning the yearly intake for new students and liasioning with Head Campus Housing for room assignments. Develop and implement strategies to maximize occupancy while maintaining a comfortable and compliant living environment for all residents. Maintain records of student housing allocations and manage changes as needed, such as room swaps and relocations. Manage all university-owned buildings on campus, ensuring efficient space utilization across academic, administrative, and residential buildings. Coordinate with academic departments and university administration to allocate building spaces for classes, events, and other activities. Conduct regular inspections of campus buildings to assess their condition and identify any needed repairs or improvements. Implement preventive maintenance schedules for accommodation facilities to reduce breakdowns and ensure high-quality living spaces. Manage emergency response and safety protocols in residential buildings, ensuring preparedness for fire, medical, and other emergencies. Assist in budget planning for accommodation facilities, monitoring expenditures related to maintenance, utilities, and improvements. Identify cost-saving opportunities, optimize resource utilization, and ensure expenditures align with budget allocations. Act as a point of contact for students and parents regarding accommodation inquiries, requests, and complaints.( apart from Nursing and AHS). The caretakers of these Medical College Hostel will be reporting to AGM Facility. Provide regular updates to Administrative director on accommodation occupancy, maintenance, and budget status. Manage the GDA and Housing Keeping staff of the University Buildings. Manage the Auditorium maintenance and booking. Interested Candidates can contact - rahul.chauhan@fbd.amrita.edu , 9911892435
Posted 1 month ago
15.0 - 20.0 years
13 - 20 Lacs
Mumbai, Maharashtra, India
On-site
Candidate Focus & Challenge The purpose of the facilities department is to provide uninterrupted services to the business to conduct their operations.For providing such a service, this department must ensure all the equipment in the facility runs with zero breakdowns. This role will lead the facilities department and provide direction, organization, and planning for the gamut of activities this team is expected to deliver. This role will manage the third-party integrated facility management (IFM) company and ensure the FM partner performs as per the SLAs agreed upon between the vendor and the marketing company. Roles and Responsibilities: The Associate Director - Facilitiesis responsible forensuring service delivery for facilities management services within the marketing company. This role will oversee facilities operations, including but not limited to technical/soft services, security, cafeteria, transport, domestic & international travel, statutory compliance, audits, vendor management, procurement, finance, events, parking management, and guest relations. Must be an experienced and dynamic professional who excels within an entrepreneurial culture providing vision, leadership, and communication. They should have a passion, in-depth knowledge, and operational experience in Real Estate and Facilities Management Operations. Must have managed large teams deployed across different buildings and cities. Willbe responsible forstrategy andoperateat a tactical level, acting as an internal ambassador, mentor, analyst, solutions architect, implementer, and cost controller. Willbe responsible forbuilding relationships with all internal/global and business stakeholders. Partnering with key vendors and internal business partners is critical tooperatingwithin a fast-paced and complex environment. Must drive cost management in their portfolio review and agree on budgets and ensure adherence by working with procurement and service providers to achieve best-in-class service and reduce delivery costs where possible. Must have a detailed understanding of the real estate portfolio and business operations. They are empowered to deliver results independently but in collaboration with internal stakeholders (e.g., Projects, Design, Finance, Legal, HR, etc.). Demonstrates sound business judgment and makes high-velocity decisions to continually raise the bar for the employee experience. Works with internal and/or external partners to ensure facilities and/or programs align with organizationalobjectives. Oversees modifications, expansions, and significant post-occupancy projects, collaborating with the Workplace Strategy & Innovation team and vendor partners to meet project scope and manage communication with key stakeholders. Key Responsibilities: Develop and manage strong relationships with key business stakeholders. Communicate site strategies to stakeholders and translate feedback into actionable tasks. Serve as the primary point of contact for business customers in all facilities operations matters. Provide direction to facilities management teams (direct reports and outsourced vendor teams) who manage the facilities operations for the marketing company. Accountable for ensuring IFM vendors deliver best-in-class facilities management services. Provide management, direction, monitoring, and evaluation of performance and delivery against the agreed KPIs with the IFM vendor partner. Ensure the infrastructure and assets are well-maintained, ensuring facilities are safe and well-functioning. Accountable for ensuring transport vendors deliver best-in-class employee transport services. Manage, direct, monitor, and evaluate performance and delivery against agreed KPIs. Accountable for managing travel agents engaged for international and domestic travel. Experience and Requirements: 15+ years of professional experience, with a sizableportiondemonstratingsuccess in managing facilities of more than 200,000 SFT in a multi-tenant environment. Demonstrated experience as a leader with 7+ years of senior management responsibilities. Extensive experience in building and managing high-performing teams. Bachelor s degree in a related field. Proventrack recordof championing speed, flexibility, and cost-efficiency in the face of rapid change and heavy workloads. Highly proficient in collaboration and productivity software, including Microsoft Office. Excellent verbal and written communication skills, with a proven ability to lead cross-functional teams through influence rather than direct management. Strong interpersonal skills. Comfortable with legal terms and structures for standard commercial contracts. Self-starter who sets aggressive goals and consistently delivers results. Demonstrated ability to think strategically and execute tactically. Strong resource management and program management skills. In-depth knowledge of maintenance systems. Strong understanding of governing laws and regulations. Excellent attention to detail, organizational skills, and problem-solving abilities. Desirable Skills & Experience Certified Facility Management Professional / Certified Facility Manager from International Facility Management Association Diploma in Occupational Health & Safety
Posted 1 month ago
15.0 - 20.0 years
50 - 55 Lacs
Mumbai, Fort, Andheri
Work from Office
We are hiring a Group Head Facilities Management for a prestigious and well-known AMC and financial services group, managing all corporate office facilities in Mumbai (Fort, Dadar, Andheri). This is a pan-entity group leadership role, reporting to the Head of Operations, with oversight across multiple locations and functions. Role Scope Responsible for end-to-end facilities and maintenance management for all corporate offices of the group across Mumbai. Sites range from 30,000 sq. ft. to 100 sq. ft., requiring sharp attention to both macro-level operations and micro-level detailing. Lead third-party partners (e.g., Sodexo) for services like housekeeping, security, maintenance, and compliance. Ensure regulatory adherence, workplace safety, energy efficiency, and smooth functioning across all units. Drive cost optimization, service-level improvements, and infrastructure lifecycle planning. Candidate Profile Must-Haves 15+ years of core experience in facilities management and maintenance, preferably across multi-site commercial/corporate infrastructure. Graduation or post-graduation in Hospitality Management is mandatory. Strong background in managing facility functions for shared services, AMCs, or BFSI setups is highly preferred. Hands-on experience in vendor management, compliance audits, AMC contracts, and multi-location operations. Prior reporting to CXO-level stakeholders or Head of Ops/Admin. Demonstrated leadership in managing cross-functional vendor teams and operations across multiple office formats.
Posted 1 month ago
0.0 - 3.0 years
1 - 5 Lacs
Mumbai City, Maharashtra, India
On-site
Graduate in any field Good inter-personal and communication skills (both verbal and written) Presentable with Good command over English language Good knowledge of MS Excel, Word, Outlook and Powerpoint Self-starter, with ability to work under pressure in a fast-paced environment Experience of similar role in an IT / BPO company Access Control, Seating Allocation, Vendor Management, Procurement Management, Services Management, Facilities Management Provide support to Admin Manager / Asst. Manager in the day to day administration, as well as Team Management Manage attendance system Manage Access cards and Photo ID's reports/registers issued to employees/vendors Make all arrangements for Client visit (Transport, Seating, SIM card, etc.) Make all arrangements for Recruitment Drives Arrange movement of employees workstations Manage procurement of supplies and consumables such as snacks/beverages/drinking, water/ stationery/toiletries; Track their consumption; and Maintain stocks Process Utility bills Make, Process, scan and monitor details of Purchase Order Contractor Management (Housekeeping, Security, Transport, etc.). Ensuring compliance with Admin Infra InfoSec Audit requirements Managing and planning for the smooth operation of facility, including equipment maintenance Managing / monitoring the Facility safety & security systems Handling & closing of issues logged and feedback shared by employees Generating snags on system and closing them within the prescribed Turn-Around-Time (TAT) Supporting the team with STPI / SEZ Custom formalities Managing client visits, seating/relocation for employees, and transport arrangements
Posted 1 month ago
4.0 - 9.0 years
6 - 11 Lacs
Bengaluru
Work from Office
Duties and responsibilities Leadership Represent JLL by behaving consistently with cultural and company requirements. Provide services to client in keeping with client s cultural and company requirements. Provide leadership to FM team include on-site managed vendors personnel. Ensure high staff morale, trust and work ethics Build and maintain an environment that supports teamwork, co-operation and performance excellence within team Mentor and enable Training & Development of team members Promote Initiative/Idea sharing within the team and beyond Client/Stakeholder Management Establish/Strengthen credible relationships with Client and BU Stakeholders Interact on a regular basis with Client and BU Stakeholders to sustain healthy relationships. Contract Management Ensure that all contracts are implemented with excellence at sites and performance managed working closely with respective Regional/Local Sourcing team Work with Regional purchasing to implement Regional sourcing strategies Site Operations Management Deliver services as defined in the relevant Schedules of the Master Agreement ensuring the implementation and compliance with Best Practice procedures Ensure critical & key performance measurements & achieve targets Ensure that Account Management is informed immediately of any Critical Performance incidents on site/s and support in performing the follow-up actions and communications. Ensure Completion of all required audits and achieve targets as stated. Standardize Operating Procedures and ensure compliance with Client s policies and procedures, including all government regulations in the Area Health & Safety Management Ensure that all sites meet all legal and Client required H&S regulations Ensure that all JLL staff are working in compliance with H&S regulations Finance Management Ensure that all managed sites meet all financial targets and control requirements Provide oversight to the sites ensuring standard monthly/quarterly/annual reporting and management reports are completed as required Working Conditions Primary work in an office environment with regular facility walkthroughs May require occasional evening or weekend work for emergency situations Required Qualifications & Experience Bachelor's degree in Facilities Management, Engineering, or related field 4+ years of experience in facilities management or related field Knowledge of building systems (HVAC, electrical, plumbing, security) Familiarity with health and safety regulations and compliance requirements Proficiency in MS Office and facility management software Strong problem-solving abilities and attention to detail Excellent communication and interpersonal skills Ability to prioritize tasks and manage time effectively Physical ability to move throughout facilities for inspections and oversight Proficiency in financial management and budgeting Good command of spoken and written English and Hindi languages. Experience with vendor management Understanding of space planning and workplace optimization. Knowledge of sustainability practices, energy efficiency measures, smart building technologies and IoT applications is advantages
Posted 1 month ago
3.0 - 6.0 years
3 - 6 Lacs
Pune
Work from Office
Role OverviewAs a Facility Executive - Soft Services at JLL, you will be responsible for overseeing and managing the day-to-day soft services operations, ensuring smooth functioning of the facility, and maintaining high standards of service delivery for our clients. Key Responsibilities: Administrative Management: Oversee day-to-day administration, including generating reports and managing stock trackers Assist the Facility Manager (FM) and Assistant Facility Manager (AFM) in managing administrative functions, security issues, and facility services Develop and implement procedures to ensure simplification, accuracy, and reliability of FM work methods Supply Chain and Inventory Management: Ensure adequate supply of consumables/materials for proper service operation Enter into supply and service contracts as approved by the client Maintain appropriate stock levels and escalate issues to ensure availability Front Desk and Event Management: Oversee front desk activities and serve as the primary point of contact for reception area concerns Coordinate client event itineraries and F&B arrangements Foster teamwork and efficiency in caf operations during busy periods Financial Management: Maintain appropriate levels of petty cash to support FM operations Process vendor invoices in alignment with Amazon finance processes Conduct statutory compliance checks on all vendor invoices Quality Control and Performance Management: Routinely inspect all services to ensure performance measures are maintained Set targets to achieve maximum team performance Develop policies and procedures for reception-related functions Facility Oversight: Conduct daily walk-arounds of the facility Provide after-hours facility assistance as needed Operational Risk Management: Update and implement Emergency Response plans, including conducting drills Manage operational audits and compliance Escalate incidents and problems as necessary Performance Objectives: Meet or exceed best practices in service provision through contracts Establish and adhere to policies, procedures, and compliance deadlines as advised by the Operations Manager Effectively manage the team to ensure high-quality service delivery Qualifications and Skills: Bachelor's degree in Facility Management, Business Administration, or related field Proven experience in facilities management, with a focus on soft services Strong leadership and team management skills Excellent communication and interpersonal abilities Proficiency in MS Office and facilities management software Analytical and problem-solving skills Knowledge of health and safety regulations and best practices in facility management Ability to work flexibly, including after-hours when required At JLL, we offer competitive compensation, comprehensive benefits, and opportunities for professional growth within a dynamic organization committed to excellence in real estate services and technology. Join us in shaping the future of real estate for a better world.
Posted 1 month ago
1.0 - 3.0 years
3 - 6 Lacs
Mumbai
Work from Office
Workspace Experience Enabler (Community Executive/Front Office Supervisor) Work Dynamics (Integrated Facilities Management) OVERALL ROLE This position is responsible for creating Delight by breeding a Customer-Centric Experience for occupants of a large upscale modern office with the focus on providing outstanding Experience in the Workspace. Incumbent will have a deep understanding of the Workspace and the surrounding areas and become the single point of contact for daily Workspace needs on the office floors and a counsel to the employees present. Ideal Experience Bachelor s degree/ Degree in Hotel Management, business or other related field; Experience of 1 - 3 years in hospitality - hotel & aviation Industry / Coworking spaces Able to adapt in a fast-paced working environment and versatile in meeting client changing needs and requirements Proficient in MS Office suite Excellent communication verbal and written. MAJOR RESPONSIBILITIES Establish direct relationship with the employees working from the office Single Point of Contact of employees working from office for issues resolution & workspace change within the premises Respond and close all service tickets and feedbacks within defined SLA Shares observations regarding any misalignment to defined guidelines for using office amenities for (incl. data from housekeeping and engineering teams) Have periodic connects with all point of contact of different business to understand their perspective of service Plan and execute employee engagement events in line with client expectations Consolidate feedback to management team regularly for ongoing improvement implementation Report any concerns or patterns in employee feedback periodically to assistant workspace experience manager Actively encourage an environment that supports teamwork, co-operation, performance excellence and personal success Drive Client specific initiatives such technology roll-outs, benchmarking, best practices etc. Ensure operations are aligned to financial processes and controls are adhered to at all times to achieve good financial management.
Posted 1 month ago
2.0 - 5.0 years
3 - 7 Lacs
Bengaluru
Work from Office
Senior Executive - Finance Integrated Facilities Management - Corporate Solutions (region, country) What this job involves: Overcoming Financial challenges If challenges that come with being the go-to person on procurement matters excite you, join us to develop your strengths. In this role, you ll show your mettle as you find ways to uphold excellence and high standards in our financial process. Working closely with the Account Lead to align with Financial for the Visa account and execute Financial strategies for local and/or national initiatives for Facilities Management and Project Management Services. Manage supplier relationships including administrative and operational activities. Ensure all Jones Lang LaSalle sourcing and contracting standards are maintained. Shaping a system of best practices: Your financial process will be your toolkit for success and align to the following process. As a Senior Executive - Finance at JLL, you will play a crucial role in driving financial strategy and performance for our global organization. You will lead complex financial initiatives, provide strategic insights to senior leadership, and ensure the company's financial health aligns with our long-term goals. In this position, you'll have the opportunity to work with a diverse team of professionals in a collaborative, innovative environment where your expertise will directly impact our success in achieving a more sustainable future for real estate. Proven track record of developing and implementing financial strategies that drive business growth Strong understanding of financial markets, risk management, and corporate finance principles Excellent analytical and problem-solving skills with the ability to translate complex financial data into actionable insights Demonstrated experience in leading and mentoring high-performing teams Proficiency in financial modeling, forecasting, and budgeting Advanced knowledge of financial systems and software (e.g., SAP, Oracle) Exceptional communication skills, both written and verbal, with the ability to present to C-level executives CPA or equivalent professional certification
Posted 1 month ago
10.0 - 15.0 years
6 - 10 Lacs
Bengaluru
Work from Office
Account Lead, leads a Corporate Solutions account relationship for Horizon BCBS. The Corporate Solutions platform is our outsourcing business which provides real estate and workplace strategy, services, and technology to corporates and public institutions globally. This highly visible executive-level role is accountable for developing and implementing a strategic account plan which delights our client and ensures a healthy long-term relationship. The Account Lead anticipates client needs, delivers to outperform on key performance indicators and builds financial plans to exceed growth and profitability targets. The Account Lead creates and manages high performing teams, which stay engaged and thriving. Responsibilities include Delivering High Client Satisfaction Aligns with client on key priorities and executes a strategic account plan that delivers against those priorities Communicates well at an executive level, but also deeply knowledgeable in operational detail and able to engage tactically as required. Ensures service delivery is high quality and exceeds client expectations Anticipates needs, responds to client issues in an expedient and professional manner Builds lasting relationships quickly Building and Managing High Performing Teams Hires, attracts and retains a team of top talent employees; improves team performance through regular coaching and feedback; provides recognition Understands client s key business drivers; focuses the team to ensure those priorities are aligned with our deliverables Embodies the firm s values and core behaviors of collaboration, integrity and excellence Advances the firm s diversity and inclusion priorities by focusing on hiring, rotation and promotion Identify and groom successor candidates to Account Executive role Achieving Financial Results Develops the budget, manages to ensure plan is met or exceeded in growth and profitability Retains all appropriate business lines and expands business beyond existing product lines or geographies Develops compliance program to mitigate risk, ensures A/R is maintained within requirements Drives the Sales Strategy & Contributes to the Growth of the Company Proactively identifies areas to incorporate innovation into account operations Proactively identifies opportunities for expansion and cross selling Creates and delivers effective, executive level reporting Adept at leading competitive contract renewals in partnership with Solutions Development Proactively reaches out to other accounts to ensure leading practices are being delivered Becomes internal reference for best in class service delivery Recognizes opportunities for account growth, articulates the JLL value proposition and ensures best practice implementation across the delivery platform Key Skills and Experience Relevant Degree in strategy, economics, business, management, or real estate. MBA and/or management consulting experience preferred. MRICS or other professional designation desirable At least 10 years experience in Hospitality, Facilities Management High level abilities with Microsoft Office (Excel, Word, PPT) Good written and verbal communication skills Analytical mind - able to assess options Innovation - think outside the box to come up with bright ideas to help solve client s problems Business case development experience Strong project management skills, able to work to deadlines and under key milestones set by client
Posted 1 month ago
7.0 - 12.0 years
4 - 8 Lacs
Mumbai
Work from Office
Soft Services Manager - Facilities Management LocationAiroli,Navi Mumbai About JLL Jones Lang LaSalle (JLL) is a leading professional services firm specializing in real estate and investment management with a global presence. At JLL, we shape the future of real estate for a better world, creating rewarding opportunities and amazing spaces where people can achieve their ambitions. Role Overview We are seeking an experienced Soft Services Manager to join our Facilities Management team in Mumbai. The successful candidate will be responsible for overseeing all soft services operations within assigned client facilities, ensuring the delivery of exceptional service quality while maintaining cost efficiency. Key Responsibilities Lead and manage soft services teams including housekeeping, reception, mail room, pest control, landscaping, and waste management Develop and implement standard operating procedures for all soft services functions Monitor vendor performance and ensure compliance with service level agreements Conduct regular quality audits and implement continuous improvement initiatives Manage budgets and optimize resource allocation while maintaining service excellence Ensure compliance with health, safety, and environmental regulations Build and maintain strong relationships with clients and address their concerns proactively Prepare and present performance reports to senior management and clients Train and develop team members to enhance service delivery capabilities Qualifications Bachelor's degree in Facilities Management, Hospitality Management, or related field Minimum 7 years of experience in facilities management with at least 3 years in a leadership role Strong knowledge of soft services operations and industry best practices Experience with vendor management and contract administration Excellent communication and interpersonal skills Strong organizational and problem-solving abilities Proficiency in MS Office and facilities management software Preferred Skills Knowledge of ISO standards for facility management IOSH/NEBOSH certification or similar safety qualifications Experience with sustainability initiatives in building operations Client-facing experience in corporate environments What We Offer Competitive salary and benefits package Career development and growth opportunities in a global organization Collaborative and innovative work environment Training and professional development programs Work with diverse and high-profile clients JLL is an equal opportunity employer committed to creating an inclusive work environment for all .
Posted 1 month ago
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