Cryoport provides temperature-controlled supply chain solutions for the life sciences and biotechnology sectors. Their services include logistics, storage, and transportation for biologics, pharmaceuticals, and clinical trials.
Mumbai, Maharashtra, India
Not disclosed
On-site
Full Time
CRYOPDP has been dedicated to finding solutions for the transport of time- and temperature-sensitive products in the life science and healthcare industries for more than 25 years. CRYOPDP covers more than 220 countries and territories and the entire temperature-controlled supply chain: packaging, pick pack kit preparation, express service and specialist courier. They are proud to be the preferred logistics partner of the life science industry and healthcare professionals for more than 4,000 companies worldwide. JOB TITLE: CUSTOMER RELATIONSHIP MANAGER - HYDERABAD Overall, Mission We are seeking a motivated and detail-oriented Customer Relationship Manager to oversee our customer relationship management (CRM) strategy and drive export operations. This role will combine the key functions of managing customer relationships and enhancing our CRM systems, alongside expanding and managing our export activities. You will be responsible for developing CRM strategies to enhance customer satisfaction, increase loyalty, and maximize sales opportunities, while simultaneously managing the export of our products to global markets, ensuring compliance with international trade regulations, and driving business growth. Main Contribution CRM Management: Build and maintain long-lasting customer relationships by ensuring satisfaction with our products and services. Act as the primary point of contact for customers, addressing inquiries, resolving issues promptly, and ensuring their needs are met. Work closely with sales, marketing, and operations teams to deliver exceptional customer experiences. Monitor customer feedback (surveys, complaints, service reviews) to continuously improve customer relations. Develop and implement customer retention and loyalty strategies. Provide regular reports to senior management on customer satisfaction, service levels, and improvement initiatives. Resolve customer complaints effectively and efficiently, ensuring high-quality service. Regularly communicate with clients to maintain strong, ongoing relationships. Export Management: Supervise and coordinate export team operations to ensure efficient processes and on-time deliveries. Ensure timely cost estimates for quotes provided to the sales team, aligned with customer timelines. Ensure compliance with international export regulations, including customs, shipping laws, and trade agreements. Prepare and process export documentation such as invoices, shipping instructions, certificates of origin, and export declarations. Coordinate with logistics providers to arrange and track international shipments. Maintain strong relationships with freight forwarders, customs brokers, and international service providers. Oversee inventory management, product labeling, and packaging to comply with export standards. Ensure cost-effective shipping solutions and prepare accurate estimates for shipping and customs duties. Conduct audits to ensure compliance with company policies and international export regulations. Provide training to the export team on current export practices, ensuring continued development and knowledge. Review and assess KPIs, identifying opportunities for process improvements and cost reductions. Experience & Education Bachelor’s degree in any Stream. At least 3-5 years of experience in export operations or logistics, with supervisory experience. Familiarity with pharmaceutical sales processes, regulatory standards, and product knowledge is a plus. Language English, Hindi and Telugu or any other regional language will be an added advantage. Specific Experience & Knowledge Required Ability to work in a fast-paced, dynamic environment. Strong problem-solving and analytical skills. Ability to collaborate effectively with cross-functional teams. Knowledge of pharmaceutical products, regulations, and industry trends is an advantage. In-depth knowledge of international trade, export documentation, and shipping regulations. Interpersonal skills ("Essential") Strong communication and interpersonal skills. Proficiency in MS Office (Excel, Word, PowerPoint). Experience with CRM and Export management software. Excellent organizational and multitasking abilities. Detail-oriented with a focus on customer satisfaction. Show more Show less
Mumbai Metropolitan Region
Not disclosed
On-site
Full Time
CRYOPDP has been dedicated to finding solutions for the transport of time- and temperature-sensitive products in the life science and healthcare industries for more than 25 years. CRYOPDP covers more than 220 countries and territories and the entire temperature-controlled supply chain: packaging, pick pack kit preparation, express service and specialist courier. They are proud to be the preferred logistics partner of the life science industry and healthcare professionals for more than 4,000 companies worldwide. JOB TITLE: QUALITY ASSURANCE MANAGER - INDIA Overall, Mission We are seeking an experienced and detail-oriented Quality Assurance Manager to lead and manage QA operations across our facilities in India. The QA Manager will be responsible for developing, implementing, and maintaining robust quality management system (QMS) that complies with local and international standards. This role will ensure that products/services meet customer expectations, regulatory requirements, and internal quality standards. Main Contribution Quality Department Maintaining Quality Management systems in all India offices. Reviewing and taking measurable action with regards to process and quality systems in all offices of India. Conducting Internal audit periodically Conducting external client audits as per requirements in all offices of CRYOPDP in India. Handling all process documentation in India as per ISO standard requirement along with WHO - GDP guidelines. Investigation of customer complaints, excursions and issues related to shipments and process, accordingly preparation of CAPA reports. Quality Strategy & Planning Develop and implement quality assurance policies, procedures, and standards. Establish quality goals aligned with company objectives and customer expectations. Design and implement risk-based testing and inspection plans. Process Management Oversee QA/QC processes for incoming materials, in-process activities, and finished products or software. Ensure compliance with ISO, GMP, Six Sigma, or other relevant industry standards. Lead continuous improvement initiatives. Team Leadership Supervise and mentor QA team members and other concerned members. Coordinate training programs to ensure awareness of quality standards and procedures. Facilitate interdepartmental collaboration between teams. Audit & Compliance Plan and lead internal audits and coordinate external audits from customers, regulators, or certification bodies. Maintain documentation for quality audits, SOPs, and compliance reports. Address non-conformities and implement corrective/preventive actions (CAPA). Reporting & Analytics Prepare quality performance reports, defect metrics, and trend analysis for leadership. Drive root cause analysis and implement corrective actions for recurring quality issues Experience & Education: Bachelor’s degree 5 / 7 years of Quality Assurance experience in any industry. Logistic/Pharma Industry would be added advantage. Language: English, Hindi or any other regional language will be an added advantage. Specific Experience & Knowledge Required Experience of handling Internal & External Auditor Quality assurance knowledge of tools and methodologies Ample experience in implementicorrective/preventive measures Having relevant experience in quality inspection, auditing, is an added advantage Certification programs in Six Sigma, Quality Improvement associate, quality auditor, and quality engineer Negotiation skills Proficient in Microsoft Office and Google. Interpersonal skills ("Essential") Must possess excellent verbal and written communication skills. Team player Demonstrated problem solving skills. Excellent organizational skills Must have strong self-motivation and the ability to work and think independently. Organization and prioritization skills with strong attention to detail. Analytical skills. Show more Show less
Bengaluru, Karnataka
Not disclosed
On-site
Full Time
CRYOPDP has been dedicated to finding solutions for the transport of time- and temperature-sensitive products in the life science and healthcare industries for more than 25 years. CRYOPDP covers more than 220 countries and territories and the entire temperature-controlled supply chain: packaging, pick pack kit preparation, express service and specialist courier. They are proud to be the preferred logistics partner of the life science industry and healthcare professionals for more than 4,000 companies worldwide. JOB TITLE: OPERATION EXECUTIVE - BANGALORE Overall, Mission Meets expectations and needs of customers and clients. Responsible for improving performance, productivity, efficiency, and profitability through the implementation of effective methods and strategies. Main Contribution Arranging Day to Day Operational Activities Coordinating with the executive and operations assistants with regards to the supply chain. Import & Export coordination & Documentations. Follow up with the Customers, CHA & Agents domestically and internationally. Maintenance of Packaging Area. Arranging Pick up and deliveries in respective locations. Updating of Pick-up details & PODS in CAPs, & to Customers. 7 Arranging vehicle is as and when required. Arranging deliveries and pickups for domestic shipments. Coordinating with overseas offices and agents for arranging shipments. In case if there is any shortage of staff and any important shipments arrive, they have to personally attend the pickup and delivery emergency. Assist station Manager during Internal/External audits. Maintain and Provide MIS Reports as instructed by the Station Manager. Experience & Education Graduate in any stream with more than 3 years working experience in Pharmaceutical corporate sector. Language English, Hindi and Telugu or any other regional language will be an added advantage. Specific Experience & Knowledge Required Excel (advanced skills). Operational & Geographical Knowledge. Customs & Airlines regulations Knowledge. Cold chain management. Interpersonal skills ("Essential") Ability to communicate by email. Good knowledge of computerised working environment Ability to lead a team. Strong interpersonal, Good communication Analytical skills
Mumbai, Maharashtra
Not disclosed
On-site
Full Time
CRYOPDP has been dedicated to finding solutions for the transport of time- and temperature-sensitive products in the life science and healthcare industries for more than 25 years. CRYOPDP covers more than 220 countries and territories and the entire temperature-controlled supply chain: packaging, pick pack kit preparation, express service and specialist courier. They are proud to be the preferred logistics partner of the life science industry and healthcare professionals for more than 4,000 companies worldwide. JOB TITLE: BILLING & COLLECTION EXECUTIVE - INDIA Overall Mission: Responsible for the company's India Invoicing & Collection procedures Main Contribution: Oversee end-to-end credit control operations, focusing on timely collections, AR analysis, and effective risk management to support business cash flow and reduce DSO. Monitor customer accounts and aging reports, conduct AR reviews, and analyze payment trends to identify overdue accounts and initiate proactive recovery actions. Resolve payment delays through effective communication and dispute resolution, ensuring customer satisfaction while safeguarding company interests. Maintain strong coordination with Sales, Operations, and Finance teams to ensure accurate and timely billing in accordance with contractual agreements. Supervise the preparation and verification of draft and final invoices, credit notes, and supporting documentation for completeness and accuracy. Ensure compliance with internal controls, SOX norms, and audit requirements for both credit control and billing processes. Train and support the AR team in collection procedures, customer communication, and reporting tools; assist in onboarding of new team members. Organize and maintain accurate records of invoices, payments, credit notes, and customer correspondence for audit readiness. Provide regular updates and performance reports on key metrics such as DSO, collections efficiency, billing accuracy, and dispute resolution timeframes. Contribute to process improvement initiatives in billing and collections, ensuring high-quality service delivery and compliance with legal and company policies. Experience & Education: Graduate in any stream with more than 5-10 years and above experience in Credit control. Language: English, Hindi or any other regional language will be an added advantage. Specific Experience & Knowledge Required Excel (advanced skills). Operational & Geographical Knowledge. Invoice Knowledge MIS Report Interpersonal skills ("Essential") Ability to communicate by e-mail. Ability to lead a team. Analytical skills. Good communication Strong interpersonal
Mumbai, Maharashtra
Not disclosed
On-site
Full Time
CRYOPDP has been dedicated to finding solutions for the transport of time- and temperature-sensitive products in the life science and healthcare industries for more than 25 years. CRYOPDP covers more than 220 countries and territories and the entire temperature-controlled supply chain: packaging, pick pack kit preparation, express service and specialist courier. They are proud to be the preferred logistics partner of the life science industry and healthcare professionals for more than 4,000 companies worldwide. JOB TITLE: MIS - SUPERVISOR - APAC Overall Mission: MIS Supervisor – APAC to support financial reporting & analysis of 8 legal entities. Main Contribution: A )Financial Reporting Support CFO in Closing & reporting of 8 Legal Entities (6 countries) in Asia Pacific Work on / develop financial reporting template that includes liaising with local accounting team / outsourced accounting firms of each country for closing, downloading trial balances from accounting platform, updating & reviewing financials with local teams, perform variance analysis & support CFO in organizing meetings with GMs of 6 countries to discuss the financials Reporting financials pack as per Group timelines in Oracle by 4th working day of the month which includes Trial Balance, Aging Reports, FA schedule & other information Analysing variance month on month, actual vs targets, current year vs last year & support MM (Muscle Memory) reviews with group finance team B) MIS (Management Information System) Reporting Support CFO in Generate Customer Sales MIS for entities under management. This includes working on different accounting systems such as Sage V12, Xero etc Generate operational MIS for entities under Management. This includes working on different operating platforms such Unity & Cargo-wise & generate shipment-wise sales & margin reports Support preparation of Branch-wise profitability on a quarterly basis Preparing Monthly Business Review presentations for group CEO for each country which include key operational & financial metrics Preparing Flash Comments (Business Commentary) which includes business segment-wise P&L, Balance Sheet, Cash Flow, Aging, DSO, Operational metric, Trend analysis etc with a ability to relate the financial figures with the business trend Support preparation of monthly forecasting of P&L & Balance Sheet to be included in Business Review presentations by liaising with stakeholders C) Budgeting Support CFO in preparation of annual targets for 8 entities Develop Target model for 8 entities Liaise with user departments for inputs related to Sales / Margins / Headcount, Capex etc. Perform what if analysis, scenario analysis, presentations for Management review Manage multiple iterations of Targets Update the targets as per Group format Ad hoc requirements Support CFO in Performing Ad Hoc analysis on need basis such New Product Launch, New Office Launch, or any other business decisions that need complex financial models & scenario analysis Support preparation of business cases including drafting, financial models, presentations etc. Work with finance team to continuously automating the templates for financial analysis & improving the efficiency Experience & Education: Graduate in Commerce Degree, MBA / CA (Intermediate) will be additional advantage with more than 8 – 10 years of Financial Analysis & Planning (FP&A) experience with reputed organization preferably MNC (not mandatory) & preferably from logistics industry (not mandatory) Language: English, Hindi or any other regional language will be an added advantage. Specific Experience & Knowledge Required Passion for number crunching & presentations Excellent data analytical skills with an ability to work with raw data & convert the same into a meaningful information for management consumption Expert knowledge of MS Excel, Power point, MS Word / Google sheets google slides & google docs with an ability to generate financial information with speed & accuracy as per corporate timelines. Sound accounting knowledge with regards to preparation of financial statements (P&L, Balance Sheet & Cash Flow), basic knowledge of accounting Standards & general accounting principles Good communication skills & ability to liaise with accounting teams / GMs of the APAC countries & also other colleagues in the US & EMEA region. Flexibility to work in different time zones Interpersonal skills ("Essential") Ability to communicate by e-mail. Analytical skills Good communication Strong interpersonal,
Mumbai Metropolitan Region
None Not disclosed
On-site
Full Time
CRYOPDP has been dedicated to finding solutions for the transport of time- and temperature-sensitive products in the life science and healthcare industries for more than 25 years. CRYOPDP covers more than 220 countries and territories and the entire temperature-controlled supply chain: packaging, pick pack kit preparation, express service and specialist courier. They are proud to be the preferred logistics partner of the life science industry and healthcare professionals for more than 4,000 companies worldwide. JOB TITLE: BILLING & COLLECTION EXECUTIVE - INDIA Overall Mission: Responsible for the company's India Invoicing & Collection procedures Main Contribution: Oversee end-to-end credit control operations, focusing on timely collections, AR analysis, and effective risk management to support business cash flow and reduce DSO. Monitor customer accounts and aging reports, conduct AR reviews, and analyze payment trends to identify overdue accounts and initiate proactive recovery actions. Resolve payment delays through effective communication and dispute resolution, ensuring customer satisfaction while safeguarding company interests. Maintain strong coordination with Sales, Operations, and Finance teams to ensure accurate and timely billing in accordance with contractual agreements. Supervise the preparation and verification of draft and final invoices, credit notes, and supporting documentation for completeness and accuracy. Ensure compliance with internal controls, SOX norms, and audit requirements for both credit control and billing processes. Train and support the AR team in collection procedures, customer communication, and reporting tools; assist in onboarding of new team members. Organize and maintain accurate records of invoices, payments, credit notes, and customer correspondence for audit readiness. Provide regular updates and performance reports on key metrics such as DSO, collections efficiency, billing accuracy, and dispute resolution timeframes. Contribute to process improvement initiatives in billing and collections, ensuring high-quality service delivery and compliance with legal and company policies. Experience & Education: Graduate in any stream with more than 5-10 years and above experience in Credit control. Language: English, Hindi or any other regional language will be an added advantage. Specific Experience & Knowledge Required Excel (advanced skills). Operational & Geographical Knowledge. Invoice Knowledge MIS Report Interpersonal skills ("Essential") Ability to communicate by e-mail. Ability to lead a team. Analytical skills. Good communication Strong interpersonal Show more Show less
Mumbai, Maharashtra
None Not disclosed
On-site
Full Time
CRYOPDP has been dedicated to finding solutions for the transport of time- and temperature-sensitive products in the life science and healthcare industries for more than 25 years. CRYOPDP covers more than 220 countries and territories and the entire temperature-controlled supply chain: packaging, pick pack kit preparation, express service and specialist courier. They are proud to be the preferred logistics partner of the life science industry and healthcare professionals for more than 4,000 companies worldwide. JOB TITLE : VENDOR & BILLING COORDINATOR - INDIA Overall Mission The primary responsibility of this role is to ensure the smooth functioning of vendor assessments, bill validations, and maintaining accurate records of all vendor transactions. This includes validating vendor information, cross-checking bills, ensuring timely payment processing, and maintaining up-to-date documentation in compliance with internal and vendor requirements. Main Contribution A. Vendor Assessment: 1. Vendor Details (Pan India) Collect and maintain updated vendor details across India, including their assessment and valid quotations. Ensure all vendor details are cross-checked and verified against the assessment documents. Ensure all vendor assessments are validated with the required stamps and signatures. 2. Documentation and Agreement Safeguard hard copies of vendor assessments and agreements. Ensure that vendor information and agreements are securely filed and easily accessible. 3. Vendor Addition Process Coordinate with relevant teams to identify new vendors and collect the necessary details for adding them. Update vendor information in the Excel sheet and complete the assessment process for new vendors. B. Bills Checking and Vendor Quotations: 1. Quotation Validation Review all vendor quotations for accuracy, ensuring they include contract periods and terms and conditions. Confirm that quotations match the final agreed-upon terms. 2. Bill Details Follow-up Follow up with vendors to obtain bill details as per the fixed billing cycle. Ensure all required information (e.g., amount, HAWB, billing location, origin, and destination) is provided and matches agreed terms. 3. Cross-Checking of Air Bills For air-related bills, cross-check the amounts with the airline charges. Verify air bills against master amounts and the TSP (Third-Party Service Provider) statement. 4. Excel and CAPS Data Validation Ensure consistency between the details in Excel sheets, CAPS (Customs Automated Processing System) data, and vendor documents (e.g., HAWB, billing location, origin/destination, charges). Verify if any HAWB is a duplicate and resolve based on packaging placement or return credo situations, as explained in internal training. 5. Surface Bills Verification Cross-check surface bills with quotations to verify amounts. 6. Tax Invoice Validation Ensure tax invoices are complete with necessary details such as date, invoice number, GST number, and amount. These should match the approved Excel sheet with proper stamps and signatures. 7. Follow-Up with Vendors and Finance Team Follow up with vendors for timely receipt of bill details and necessary documentation. Ensure the prompt submission of bills to the finance team within 3-4 days of receipt. Track and maintain a record of final bills’ receipt, submission to finance, and credit period details in the provided Excel file format. Collaborate with the finance team to ensure timely release of payments, with prior notification at least 10 days before the credit period expires. 8. Payment Tracking Maintain a record of payment details, ensuring that all invoices are paid within the stipulated time frame. Ensure all payments are processed according to the agreed timeline Profile (experience/ education) Graduate in any stream Minimum of 2-4 years of experience in Vendor Management and Billing. Language English, Hindi and Telugu or any other regional language will be an added advantage. Specific Experience & Knowledge Required Strong knowledge of billing processes, contract management, and vendor relations. Strong attention to detail with the ability to analyze complex invoices and contracts. Excellent communication, negotiation, and problem-solving skills. Ability to manage multiple tasks, prioritize workloads, and meet deadlines. Operational & Geographical Knowledge. Interpersonal skills ("Essential") Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint) and financial software. Proficiency in Spreadsheets Effective communication skills (both written and oral) Analytical skills
Mumbai, Maharashtra
None Not disclosed
On-site
Full Time
CRYOPDP has been dedicated to finding solutions for the transport of time- and temperature-sensitive products in the life science and healthcare industries for more than 25 years. CRYOPDP covers more than 220 countries and territories and the entire temperature-controlled supply chain: packaging, pick pack kit preparation, express service and specialist courier. They are proud to be the preferred logistics partner of the life science industry and healthcare professionals for more than 4,000 companies worldwide. Job Title - Accounts Executive-IND Overall, Mission The Accounts Executive will play a key role in the day-to-day management of the accounting and financial functions of the company. This includes preparing financial records, assisting with accounting reports, maintaining accurate financial documents, and ensuring compliance with financial regulations. The individual will work closely with the finance team to ensure timely and accurate financial reporting.. Main Contribution General Ledger Management: Maintain and reconcile general ledger accounts. Ensure all journal entries are accurate and posted in a timely manner. Accounts Payable & Receivable: Process invoices, monitor outstanding payments, and follow up on overdue accounts. Ensure proper documentation of payments and receipts. Bank Reconciliations: Reconcile bank statements and cash transactions regularly to ensure accurate financial records. Financial Reporting: Assist in the preparation of monthly, quarterly, and annual financial statements. Provide support in generating management reports and internal audits. VAT/GST Returns: Assist with the preparation and filing of VAT/GST returns and other relevant tax filings. Expense Management: Process employee expense claims, ensuring adherence to company policies and proper documentation. Accounting Software: Utilize accounting software to manage day-to-day financial transactions and maintain accurate financial records. Compliance: Assist in ensuring that all financial transactions comply with company policies, accounting standards, and relevant regulations. Administrative Support: Provide administrative support to the finance team as needed and help in managing and organizing financial documentation. Data Entry: Input financial transactions into accounting software or spreadsheets, ensuring the accuracy and timeliness of data. Expense Tracking: Record and track company expenses, ensuring that they are in line with the company's budget and financial policies. Document Filing: Maintain accurate and organized financial records and documentation, both physical and electronic. Audit Assistance: Help with internal and external audits by providing requested documentation and supporting information. Experience/Education: A Bachelor's degree in Accounting, Finance, or a related field. 2-3 years of experience in an accounting or finance role. Experience with accounting software is preferred. Language: English, Hindi and Marathi or any other regional language will be an added advantage. Specific Experience & Knowledge Required Strong knowledge of accounting principles and financial reporting. Proficiency in Microsoft Excel and other accounting software (Tally ERP). Attention to detail and high accuracy in financial data processing. Good analytical and problem-solving skills. Strong attention to detail and accuracy. Good communication skills and the ability to work well in a team. Interpersonal skills ("Essential") A proactive attitude with a willingness to learn. Excellent organizational and time-management skills. Ability to work under pressure and meet deadlines. Strong interpersonal skills and a positive, professional demeanor.
Mumbai, Maharashtra
None Not disclosed
On-site
Full Time
CRYOPDP has been dedicated to finding solutions for the transport of time- and temperature-sensitive products in the life science and healthcare industries for more than 25 years. CRYOPDP covers more than 220 countries and territories and the entire temperature-controlled supply chain: packaging, pick pack kit preparation, express service and specialist courier. They are proud to be the preferred logistics partner of the life science industry and healthcare professionals for more than 4,000 companies worldwide. Job Tiltle : Billing and Credit Control Executive- India Overall Mission Responsible for the company's India Invoicing & Collection procedures Main Contribution Oversee end-to-end credit control operations, focusing on timely collections, AR analysis, and effective risk management to support business cash flow and reduce DSO. Monitor customer accounts and aging reports, conduct AR reviews, and analyze payment trends to identify overdue accounts and initiate proactive recovery actions. Resolve payment delays through effective communication and dispute resolution, ensuring customer satisfaction while safeguarding company interests. Maintain strong coordination with Sales, Operations, and Finance teams to ensure accurate and timely billing in accordance with contractual agreements. Supervise the preparation and verification of draft and final invoices, credit notes, and supporting documentation for completeness and accuracy. Ensure compliance with internal controls, SOX norms, and audit requirements for both credit control and billing processes. Train and support the AR team in collection procedures, customer communication, and reporting tools; assist in onboarding of new team members. Organize and maintain accurate records of invoices, payments, credit notes, and customer correspondence for audit readiness. Provide regular updates and performance reports on key metrics such as DSO, collections efficiency, billing accuracy, and dispute resolution timeframes. Contribute to process improvement initiatives in billing and collections, ensuring high-quality service delivery and compliance with legal and company policies. Experience & Education: Graduate in any stream with more than 5-10 years and above experience in Credit control. Language: English, Hindi or any other regional language will be an added advantage. Specific Experience & Knowledge Required Excel (advanced skills). Operational & Geographical Knowledge. Invoice Knowledge MIS Report Interpersonal skills ("Essential") Ability to communicate by e-mail. Ability to lead a team. Analytical skills Good communication Strong interpersonal
Hyderabad, Telangana
None Not disclosed
On-site
Full Time
CRYOPDP has been dedicated to finding solutions for the transport of time- and temperature-sensitive products in the life science and healthcare industries for more than 25 years. CRYOPDP covers more than 220 countries and territories and the entire temperature-controlled supply chain: packaging, pick pack kit preparation, express service and specialist courier. They are proud to be the preferred logistics partner of the life science industry and healthcare professionals for more than 4,000 companies worldwide. Job Title : Billing & Collection Executive - South Overall Mission Responsible for the company's India Invoicing & Collection procedures Main Contribution Oversee end-to-end credit control operations, focusing on timely collections, AR analysis, and effective risk management to support business cash flow and reduce DSO. Monitor customer accounts and aging reports, conduct AR reviews, and analyze payment trends to identify overdue accounts and initiate proactive recovery actions. Resolve payment delays through effective communication and dispute resolution, ensuring customer satisfaction while safeguarding company interests. Maintain strong coordination with Sales, Operations, and Finance teams to ensure accurate and timely billing in accordance with contractual agreements. Supervise the preparation and verification of draft and final invoices, credit notes, and supporting documentation for completeness and accuracy. Ensure compliance with internal controls, SOX norms, and audit requirements for both credit control and billing processes. Train and support the AR team in collection procedures, customer communication, and reporting tools; assist in onboarding of new team members. Organize and maintain accurate records of invoices, payments, credit notes, and customer correspondence for audit readiness. Provide regular updates and performance reports on key metrics such as DSO, collections efficiency, billing accuracy, and dispute resolution timeframes. Contribute to process improvement initiatives in billing and collections, ensuring high-quality service delivery and compliance with legal and company policies. Experience & Education: Graduate in any stream with more than 5-10 years and above experience in Credit control. Language: English, Hindi or any other regional language will be an added advantage. Specific Experience & Knowledge Required Excel (advanced skills). Operational & Geographical Knowledge. Invoice Knowledge MIS Report Interpersonal skills ("Essential") Ability to communicate by e-mail. Ability to lead a team. Analytical skills Good communication Strong interpersonal
Bengaluru
INR 4.087 - 6.0 Lacs P.A.
On-site
Part Time
CRYOPDP has been dedicated to finding solutions for the transport of time- and temperature-sensitive products in the life science and healthcare industries for more than 25 years. CRYOPDP covers more than 220 countries and territories and the entire temperature-controlled supply chain: packaging, pick pack kit preparation, express service and specialist courier. They are proud to be the preferred logistics partner of the life science industry and healthcare professionals for more than 4,000 companies worldwide. JOB TITLE: SENIOR OPERATIONS EXECUTIVE - BANGALORE Overall Mission Meets expectations and needs of customers and clients. Responsible for improving performance, productivity, efficiency, and profitability through the implementation of effective methods and strategies Main Contribution Arranging Day to Day Operational Activities Coordinating with the executive and operations assistants with regards to the supply chain. Import & Export coordination & Documentations. Follow up with the Customers, CHA & Agents domestically and internationally. Maintenance of Packaging Area. Arranging Pick up and deliveries in respective location. Updating of Pick-up details & PODS in CAPs, & to Customers. Arranging vehicle is as and when required. Arranging deliveries and pickups for domestic shipments. Co-ordinating with overseas offices and agents for arranging shipments. In case if there is any shortage of staff and any important shipments arrive, they have to personally attain the pickup and delivery emergency. Assist station Manager during Internal/External auditS & Maintain and Provide MIS Reports as instructed by Station Manager. Experience & Education Graduate in any stream with more than 4 years working experience in Pharma Logistic corporate sector. Language English, Hindi or any other regional language will be added advantage. Specific Experience & Knowledge Required Excel (advanced skills). Operational & Geographical Knowledge. Customs& Airlines regulations Knowledge. Cold chain management. Process Knowledge of Temperature controlShipment Good knowledge of Documentation required inTemperatures control shipments MIS Report Interpersonal skills ("Essential") Ability to communicate by e-mail. Ability to lead a team. Analytical skills Good communication Strong interpersonal,
Hyderābād
INR Not disclosed
On-site
Part Time
CRYOPDP has been dedicated to finding solutions for the transport of time- and temperature-sensitive products in the life science and healthcare industries for more than 25 years. CRYOPDP covers more than 220 countries and territories and the entire temperature-controlled supply chain: packaging, pick pack kit preparation, express service and specialist courier. They are proud to be the preferred logistics partner of the life science industry and healthcare professionals for more than 4,000 companies worldwide. Job Title : Billing & Collection Executive - South Overall Mission Responsible for the company's India Invoicing & Collection procedures Main Contribution Oversee end-to-end credit control operations, focusing on timely collections, AR analysis, and effective risk management to support business cash flow and reduce DSO. Monitor customer accounts and aging reports, conduct AR reviews, and analyze payment trends to identify overdue accounts and initiate proactive recovery actions. Resolve payment delays through effective communication and dispute resolution, ensuring customer satisfaction while safeguarding company interests. Maintain strong coordination with Sales, Operations, and Finance teams to ensure accurate and timely billing in accordance with contractual agreements. Supervise the preparation and verification of draft and final invoices, credit notes, and supporting documentation for completeness and accuracy. Ensure compliance with internal controls, SOX norms, and audit requirements for both credit control and billing processes. Train and support the AR team in collection procedures, customer communication, and reporting tools; assist in onboarding of new team members. Organize and maintain accurate records of invoices, payments, credit notes, and customer correspondence for audit readiness. Provide regular updates and performance reports on key metrics such as DSO, collections efficiency, billing accuracy, and dispute resolution timeframes. Contribute to process improvement initiatives in billing and collections, ensuring high-quality service delivery and compliance with legal and company policies. Experience & Education: Graduate in any stream with more than 5-10 years and above experience in Credit control. Language: English, Hindi or any other regional language will be an added advantage. Specific Experience & Knowledge Required Excel (advanced skills). Operational & Geographical Knowledge. Invoice Knowledge MIS Report Interpersonal skills ("Essential") Ability to communicate by e-mail. Ability to lead a team. Analytical skills Good communication Strong interpersonal
Hyderābād
INR 2.67 - 5.0 Lacs P.A.
On-site
Part Time
CRYOPDP has been dedicated to finding solutions for the transport of time- and temperature-sensitive products in the life science and healthcare industries for more than 25 years. CRYOPDP covers more than 220 countries and territories and the entire temperature-controlled supply chain: packaging, pick pack kit preparation, express service and specialist courier. They are proud to be the preferred logistics partner of the life science industry and healthcare professionals for more than 4,000 companies worldwide. JOB TITLE: SENIOR OPERATIONS SUPERVISOR- HYDERABAD Overall, Mission Meets expectations and needs of customers and clients. Responsible for improving performance, productivity, efficiency, and profitability through the implementation of effective methods and strategies. Main Contribution Arranging Day to Day Operational Activities Coordinating with the executive and operations assistants with regards to the supply chain. Import & Export coordination & Documentations. Follow up with the Customers, CHA & Agents domestically and internationally. Maintenance of Packaging Area. Arranging Pick up and deliveries in respective locations. Updating of Pick-up details & PODS in Cargowise & to Customers. Arranging vehicles as and when required. Arranging deliveries and pickups for domestic & international shipments. Co-ordinating with overseas offices and agents for arranging shipments. Support sales teams in giving the required quotes timely for domestic, Import & Export by coordinating with the respective overseas offices & agent locations for international shipments & also coordinating with the local CHA & local offices for domestic shipments as required. Sending the Inventory report to HO every fortnight. maintaining the cool room & if there is any repair getting it fixed by following with the agent. In case if there is any shortage of staff and any important shipments arrive, they have to personally attain the pickup and delivery emergency. Assist station Manager during Internal/External audits. Maintain and Provide MIS Reports as instructed by Station Manager Experience/ Education Graduate in any stream with more than 3 years working experience in Pharma Logistics corporate sector Language English, Hindi, Telugu or any other regional language will be an added advantage. Specific Experience & Knowledge Required Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint) and financial software. Proficiency in Spreadsheets Operational & Geographical Knowledge. Customs& Airlines regulations Knowledge. Cold chain management. Ability to communicate by e-mail. Good knowledge of computerised working environment Interpersonal skills ("Essential") Effective communication skills (both written and oral) Analytical skills Ability to lead a team. Strong interpersonal
Mumbai Metropolitan Region
None Not disclosed
On-site
Full Time
CRYOPDP has been dedicated to finding solutions for the transport of time- and temperature-sensitive products in the life science and healthcare industries for more than 25 years. CRYOPDP covers more than 220 countries and territories and the entire temperature-controlled supply chain: packaging, pick pack kit preparation, express service and specialist courier. They are proud to be the preferred logistics partner of the life science industry and healthcare professionals for more than 4,000 companies worldwide. Job Tiltle : Billing and Credit Control Executive- India Overall Mission Responsible for the company's India Invoicing & Collection procedures Main Contribution Oversee end-to-end credit control operations, focusing on timely collections, AR analysis, and effective risk management to support business cash flow and reduce DSO. Monitor customer accounts and aging reports, conduct AR reviews, and analyze payment trends to identify overdue accounts and initiate proactive recovery actions. Resolve payment delays through effective communication and dispute resolution, ensuring customer satisfaction while safeguarding company interests. Maintain strong coordination with Sales, Operations, and Finance teams to ensure accurate and timely billing in accordance with contractual agreements. Supervise the preparation and verification of draft and final invoices, credit notes, and supporting documentation for completeness and accuracy. Ensure compliance with internal controls, SOX norms, and audit requirements for both credit control and billing processes. Train and support the AR team in collection procedures, customer communication, and reporting tools; assist in onboarding of new team members. Organize and maintain accurate records of invoices, payments, credit notes, and customer correspondence for audit readiness. Provide regular updates and performance reports on key metrics such as DSO, collections efficiency, billing accuracy, and dispute resolution timeframes. Contribute to process improvement initiatives in billing and collections, ensuring high-quality service delivery and compliance with legal and company policies. Experience & Education: Graduate in any stream with more than 5-10 years and above experience in Credit control. Language: English, Hindi or any other regional language will be an added advantage. Specific Experience & Knowledge Required Excel (advanced skills). Operational & Geographical Knowledge. Invoice Knowledge MIS Report Interpersonal skills ("Essential") Ability to communicate by e-mail. Ability to lead a team. Analytical skills Good communication Strong interpersonal
Mumbai Metropolitan Region
None Not disclosed
On-site
Full Time
CRYOPDP has been dedicated to finding solutions for the transport of time- and temperature-sensitive products in the life science and healthcare industries for more than 25 years. CRYOPDP covers more than 220 countries and territories and the entire temperature-controlled supply chain: packaging, pick pack kit preparation, express service and specialist courier. They are proud to be the preferred logistics partner of the life science industry and healthcare professionals for more than 4,000 companies worldwide. JOB TITLE : VENDOR & BILLING COORDINATOR -INDIA Overall Mission The primary responsibility of this role is to ensure the smooth functioning of vendor assessments, bill validations, and maintaining accurate records of all vendor transactions. This includes validating vendor information, cross-checking bills, ensuring timely payment processing, and maintaining up-to-date documentation in compliance with internal and vendor requirements. Main Contribution Vendor Assessment: Vendor Details (Pan India) Collect and maintain updated vendor details across India, including their assessment and valid quotations. Ensure all vendor details are cross-checked and verified against the assessment documents. Ensure all vendor assessments are validated with the required stamps and signatures. Documentation and Agreement Safeguard hard copies of vendor assessments and agreements. Ensure that vendor information and agreements are securely filed and easily accessible. Vendor Addition Process Coordinate with relevant teams to identify new vendors and collect the necessary details for adding them. Update vendor information in the Excel sheet and complete the assessment process for new vendors. Bills Checking and Vendor Quotations: Quotation Validation Review all vendor quotations for accuracy, ensuring they include contract periods and terms and conditions. Confirm that quotations match the final agreed-upon terms. Bill Details Follow-up Follow up with vendors to obtain bill details as per the fixed billing cycle. Ensure all required information (e.g., amount, HAWB, billing location, origin, and destination) is provided and matches agreed terms. Cross-Checking of Air Bills For air-related bills, cross-check the amounts with the airline charges. Verify air bills against master amounts and the TSP (Third-Party Service Provider) statement. Excel and CAPS Data Validation Ensure consistency between the details in Excel sheets, CAPS (Customs Automated Processing System) data, and vendor documents (e.g., HAWB, billing location, origin/destination, charges). Verify if any HAWB is a duplicate and resolve based on packaging placement or return credo situations, as explained in internal training. Surface Bills Verification Cross-check surface bills with quotations to verify amounts. Tax Invoice Validation Ensure tax invoices are complete with necessary details such as date, invoice number, GST number, and amount. These should match the approved Excel sheet with proper stamps and signatures. Follow-Up with Vendors and Finance Team Follow up with vendors for timely receipt of bill details and necessary documentation. Ensure the prompt submission of bills to the finance team within 3-4 days of receipt. Track and maintain a record of final bills’ receipt, submission to finance, and credit period details in the provided Excel file format. Collaborate with the finance team to ensure timely release of payments, with prior notification at least 10 days before the credit period expires. Payment Tracking Maintain a record of payment details, ensuring that all invoices are paid within the stipulated time frame. Ensure all payments are processed according to the agreed timeline Profile (experience/ Education) Graduate in any stream Minimum of 2-4 years of experience in Vendor Management and Billing. Language English, Hindi and Telugu or any other regional language will be an added advantage. Specific Experience & Knowledge Required Strong knowledge of billing processes, contract management, and vendor relations. Strong attention to detail with the ability to analyze complex invoices and contracts. Excellent communication, negotiation, and problem-solving skills. Ability to manage multiple tasks, prioritize workloads, and meet deadlines. Operational & Geographical Knowledge. Interpersonal skills ("Essential") Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint) and financial software. Proficiency in Spreadsheets Effective communication skills (both written and oral) Analytical skills
Mumbai Metropolitan Region
None Not disclosed
On-site
Full Time
CRYOPDP has been dedicated to finding solutions for the transport of time- and temperature-sensitive products in the life science and healthcare industries for more than 25 years. CRYOPDP covers more than 220 countries and territories and the entire temperature-controlled supply chain: packaging, pick pack kit preparation, express service and specialist courier. They are proud to be the preferred logistics partner of the life science industry and healthcare professionals for more than 4,000 companies worldwide. JOB TITLE : VENDOR & BILLING COORDINATOR - INDIA Overall Mission The primary responsibility of this role is to ensure the smooth functioning of vendor assessments, bill validations, and maintaining accurate records of all vendor transactions. This includes validating vendor information, cross-checking bills, ensuring timely payment processing, and maintaining up-to-date documentation in compliance with internal and vendor requirements. Main Contribution Vendor Assessment: Vendor Details (Pan India) Collect and maintain updated vendor details across India, including their assessment and valid quotations. Ensure all vendor details are cross-checked and verified against the assessment documents. Ensure all vendor assessments are validated with the required stamps and signatures. Documentation and Agreement Safeguard hard copies of vendor assessments and agreements. Ensure that vendor information and agreements are securely filed and easily accessible. Vendor Addition Process Coordinate with relevant teams to identify new vendors and collect the necessary details for adding them. Update vendor information in the Excel sheet and complete the assessment process for new vendors. Bills Checking and Vendor Quotations: Quotation Validation Review all vendor quotations for accuracy, ensuring they include contract periods and terms and conditions. Confirm that quotations match the final agreed-upon terms. Bill Details Follow-up Follow up with vendors to obtain bill details as per the fixed billing cycle. Ensure all required information (e.g., amount, HAWB, billing location, origin, and destination) is provided and matches agreed terms. Cross-Checking of Air Bills For air-related bills, cross-check the amounts with the airline charges. Verify air bills against master amounts and the TSP (Third-Party Service Provider) statement. Excel and CAPS Data Validation Ensure consistency between the details in Excel sheets, CAPS (Customs Automated Processing System) data, and vendor documents (e.g., HAWB, billing location, origin/destination, charges). Verify if any HAWB is a duplicate and resolve based on packaging placement or return credo situations, as explained in internal training. Surface Bills Verification Cross-check surface bills with quotations to verify amounts. Tax Invoice Validation Ensure tax invoices are complete with necessary details such as date, invoice number, GST number, and amount. These should match the approved Excel sheet with proper stamps and signatures. Follow-Up with Vendors and Finance Team Follow up with vendors for timely receipt of bill details and necessary documentation. Ensure the prompt submission of bills to the finance team within 3-4 days of receipt. Track and maintain a record of final bills’ receipt, submission to finance, and credit period details in the provided Excel file format. Collaborate with the finance team to ensure timely release of payments, with prior notification at least 10 days before the credit period expires. Payment Tracking Maintain a record of payment details, ensuring that all invoices are paid within the stipulated time frame. Ensure all payments are processed according to the agreed timeline Profile (experience/ Education) Graduate in any stream Minimum of 2-4 years of experience in Vendor Management and Billing. Language English, Hindi and Telugu or any other regional language will be an added advantage. Specific Experience & Knowledge Required Strong knowledge of billing processes, contract management, and vendor relations. Strong attention to detail with the ability to analyze complex invoices and contracts. Excellent communication, negotiation, and problem-solving skills. Ability to manage multiple tasks, prioritize workloads, and meet deadlines. Operational & Geographical Knowledge. Interpersonal skills ("Essential") Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint) and financial software. Proficiency in Spreadsheets Effective communication skills (both written and oral) Analytical skills
Mumbai Metropolitan Region
None Not disclosed
On-site
Full Time
CRYOPDP has been dedicated to finding solutions for the transport of time- and temperature-sensitive products in the life science and healthcare industries for more than 25 years. CRYOPDP covers more than 220 countries and territories and the entire temperature-controlled supply chain: packaging, pick pack kit preparation, express service and specialist courier. They are proud to be the preferred logistics partner of the life science industry and healthcare professionals for more than 4,000 companies worldwide. Job Title - Accounts Executive-IND Overall, Mission The Accounts Executive will play a key role in the day-to-day management of the accounting and financial functions of the company. This includes preparing financial records, assisting with accounting reports, maintaining accurate financial documents, and ensuring compliance with financial regulations. The individual will work closely with the finance team to ensure timely and accurate financial reporting.. Main Contribution General Ledger Management: Maintain and reconcile general ledger accounts. Ensure all journal entries are accurate and posted in a timely manner. Accounts Payable & Receivable: Process invoices, monitor outstanding payments, and follow up on overdue accounts. Ensure proper documentation of payments and receipts. Bank Reconciliations: Reconcile bank statements and cash transactions regularly to ensure accurate financial records. Financial Reporting: Assist in the preparation of monthly, quarterly, and annual financial statements. Provide support in generating management reports and internal audits. VAT/GST Returns: Assist with the preparation and filing of VAT/GST returns and other relevant tax filings. Expense Management: Process employee expense claims, ensuring adherence to company policies and proper documentation. Accounting Software: Utilize accounting software to manage day-to-day financial transactions and maintain accurate financial records. Compliance: Assist in ensuring that all financial transactions comply with company policies, accounting standards, and relevant regulations. Administrative Support: Provide administrative support to the finance team as needed and help in managing and organizing financial documentation. Data Entry: Input financial transactions into accounting software or spreadsheets, ensuring the accuracy and timeliness of data. Expense Tracking: Record and track company expenses, ensuring that they are in line with the company's budget and financial policies. Document Filing: Maintain accurate and organized financial records and documentation, both physical and electronic. Audit Assistance: Help with internal and external audits by providing requested documentation and supporting information. Experience/Education: A Bachelor's degree in Accounting, Finance, or a related field. 2-3 years of experience in an accounting or finance role. Experience with accounting software is preferred. Language: English, Hindi and Marathi or any other regional language will be an added advantage. Specific Experience & Knowledge Required Strong knowledge of accounting principles and financial reporting. Proficiency in Microsoft Excel and other accounting software (Tally ERP). Attention to detail and high accuracy in financial data processing. Good analytical and problem-solving skills. Strong attention to detail and accuracy. Good communication skills and the ability to work well in a team. Interpersonal skills ("Essential") A proactive attitude with a willingness to learn. Excellent organizational and time-management skills. Ability to work under pressure and meet deadlines. Strong interpersonal skills and a positive, professional demeanor.
Mumbai, Maharashtra, India
None Not disclosed
On-site
Full Time
CRYOPDP has been dedicated to finding solutions for the transport of time- and temperature-sensitive products in the life science and healthcare industries for more than 25 years. CRYOPDP covers more than 220 countries and territories and the entire temperature-controlled supply chain: packaging, pick pack kit preparation, express service and specialist courier. They are proud to be the preferred logistics partner of the life science industry and healthcare professionals for more than 4,000 companies worldwide. JOB TITLE: SENIOR OPERATIONS SUPERVISOR- HYDERABAD Overall, Mission Meets expectations and needs of customers and clients. Responsible for improving performance, productivity, efficiency, and profitability through the implementation of effective methods and strategies. Main Contribution Arranging Day to Day Operational Activities Coordinating with the executive and operations assistants with regards to the supply chain. Import & Export coordination & Documentations. Follow up with the Customers, CHA & Agents domestically and internationally. Maintenance of Packaging Area. Arranging Pick up and deliveries in respective locations. Updating of Pick-up details & PODS in Cargowise & to Customers. Arranging vehicles as and when required. Arranging deliveries and pickups for domestic & international shipments. Co-ordinating with overseas offices and agents for arranging shipments. Support sales teams in giving the required quotes timely for domestic, Import & Export by coordinating with the respective overseas offices & agent locations for international shipments & also coordinating with the local CHA & local offices for domestic shipments as required. Sending the Inventory report to HO every fortnight. maintaining the cool room & if there is any repair getting it fixed by following with the agent. In case if there is any shortage of staff and any important shipments arrive, they have to personally attain the pickup and delivery emergency. Assist station Manager during Internal/External audits. Maintain and Provide MIS Reports as instructed by Station Manager E x perience/ Education Graduate in any stream with more than 3 years working experience in Pharma Logistics corporate sector Language English, Hindi, Telugu or any other regional language will be an added advantage. Specific Experience & Knowledge Required Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint) and financial software. Proficiency in Spreadsheets Operational & Geographical Knowledge. Customs& Airlines regulations Knowledge. Cold chain management. Ability to communicate by e-mail. Good knowledge of computerised working environment Interpersonal skills ("Essential") Effective communication skills (both written and oral) Analytical skills Ability to lead a team. Strong interpersonal
Mumbai, Maharashtra, India
None Not disclosed
On-site
Full Time
CRYOPDP has been dedicated to finding solutions for the transport of time- and temperature-sensitive products in the life science and healthcare industries for more than 25 years. CRYOPDP covers more than 220 countries and territories and the entire temperature-controlled supply chain: packaging, pick pack kit preparation, express service and specialist courier. They are proud to be the preferred logistics partner of the life science industry and healthcare professionals for more than 4,000 companies worldwide. Job Title : Billing & Collection Executive - South Overall Mission Responsible for the company's India Invoicing & Collection procedures Main Contribution Oversee end-to-end credit control operations, focusing on timely collections, AR analysis, and effective risk management to support business cash flow and reduce DSO. Monitor customer accounts and aging reports, conduct AR reviews, and analyze payment trends to identify overdue accounts and initiate proactive recovery actions. Resolve payment delays through effective communication and dispute resolution, ensuring customer satisfaction while safeguarding company interests. Maintain strong coordination with Sales, Operations, and Finance teams to ensure accurate and timely billing in accordance with contractual agreements. Supervise the preparation and verification of draft and final invoices, credit notes, and supporting documentation for completeness and accuracy. Ensure compliance with internal controls, SOX norms, and audit requirements for both credit control and billing processes. Train and support the AR team in collection procedures, customer communication, and reporting tools; assist in onboarding of new team members. Organize and maintain accurate records of invoices, payments, credit notes, and customer correspondence for audit readiness. Provide regular updates and performance reports on key metrics such as DSO, collections efficiency, billing accuracy, and dispute resolution timeframes. Contribute to process improvement initiatives in billing and collections, ensuring high-quality service delivery and compliance with legal and company policies. Experience & Education: Graduate in any stream with more than 5-10 years and above experience in Credit control. Language: English, Hindi or any other regional language will be an added advantage. Specific Experience & Knowledge Required Excel (advanced skills). Operational & Geographical Knowledge. Invoice Knowledge MIS Report Interpersonal skills ("Essential") Ability to communicate by e-mail. Ability to lead a team. Analytical skills Good communication Strong interpersonal
Hyderabad
INR 4.0 - 7.0 Lacs P.A.
Work from Office
Full Time
Responsible for the companys India Invoicing & Collection procedures Main Contribution Oversee end-to-end credit control operations, focusing on timely collections, AR analysis, and effective risk management to support business cash flow and reduce DSO. Monitor customer accounts and aging reports, conduct AR reviews, and analyze payment trends to identify overdue accounts and initiate proactive recovery actions. Resolve payment delays through effective communication and dispute resolution, ensuring customer satisfaction while safeguarding company interests. Maintain strong coordination with Sales, Operations, and Finance teams to ensure accurate and timely billing in accordance with contractual agreements. Supervise the preparation and verification of draft and final invoices, credit notes, and supporting documentation for completeness and accuracy. Ensure compliance with internal controls, SOX norms, and audit requirements for both credit control and billing processes. Train and support the AR team in collection procedures, customer communication, and reporting tools; assist in onboarding of new team members. Organize and maintain accurate records of invoices, payments, credit notes, and customer correspondence for audit readiness. Provide regular updates and performance reports on key metrics such as DSO, collections efficiency, billing accuracy, and dispute resolution timeframes. Contribute to process improvement initiatives in billing and collections, ensuring high-quality service delivery and compliance with legal and company policies. Experience & Education: Graduate in any stream with more than 5-10 years and above experience in Credit control. Language: English, Hindi or any other regional language will be an added advantage. Specific Experience & Knowledge Required Excel (advanced skills). Operational & Geographical Knowledge. Invoice Knowledge MIS Report Interpersonal skills ("Essential") Ability to communicate by e-mail. Ability to lead a team. Analytical skills Good communication Strong interpersonal
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