AAR Consultancy

AAR Consultancy provides expert advisory and consulting services specializing in business strategy, operational efficiency, and performance improvement across various sectors.

17 Job openings at AAR Consultancy
AM/Sr. Accountant/ Accountant - Finalisation -R2R,GL - Remote Gurugram,Bengaluru,Mumbai (All Areas) 3 - 8 years INR 4.0 - 9.0 Lacs P.A. Work from Office Full Time

Essential functions and responsibilities: Responsible for completion of all the routine activities related to preparation, review and finalization of financials. Work on complex tasks like intercompany reconciliation and true up entries, consolidation, cleaning up of old and outstanding items, research on any adhoc requests from client etc. & respond accordingly. Review tasks assigned to associates/analysts aligned to them and provide the findings. Prepare complete package with comments on financials and workpapers for final review by manager or US accountant. Preparation of budget set ups in client reports Responsible for accurate and timely delivery of financials (IS/BS/Cash Flow, Trend reports, Workpapers/Customized Reports, etc.) and other adhoc requests from client as per TAT and quality parameters defined Update process notes, SOPs, checklists, financial delivery log, timesheets, activity tracker and other MIS as per timelines Tracking and ensuring timely response to all mails by self or junior team members. Manager assistance to be taken if required in understanding complex mails Take lead on new client transitions under the manager’s guidance Take ownership and ensure completion of any other adhoc tasks assigned by manager Train new team members on the process as per requirement. Based on business requirements, attend and discuss open issues with client on regular calls for the assigned accounts or tasks (along with manager). Preparation & review of Funder reporting (only in NFP vertical) Supervisory responsibilities: 1. Direct- Lead accountant on assigned clients 2. Indirect- Handle work allocation and training/mentoring of assigned team members Knowledge and Skills: Required : Good communication skills (written and verbal) Eye for details, Quality orientation, Compliance Steadiness, Committed, Client focus Ability to work under pressure Adoptability to change Self-learning & development Preferred : Required accounting background and accounting knowledge. Working experience on ERP systems like GP, SAP, Oracle, etc. Preferably worked on US Accounting Preferably having experience up to Finalization of Accounts Good computer skills and expertise in excel Desirable : The individual must possess these skills and abilities, or explain and demonstrate that s/he can perform the essential functions, with or without reasonable accommodation, using some combination of skills and abilities. Key Metrics measured: Educational Qualifications: BCOM / MCOM/ Inter C.A. (not pursuing C.A.) Work Experience: 4-6 Years with Accounting Background, having experience in finalization of accounts and in depth knowledge & hands on experience in General Ledger (including Payroll, Bank Rec, account Reconciliations, etc.). Other Prerequisites: Required to work in rotational shifts or fixed US working hours - based on the Business requirement. Prior work experience in MNC & matrix organization Extent of Public Contact: Frequently serves as a representative of QBSS to various organizations within the community, displaying courtesy, tact, consideration, and discretion in all interactions. Continually serves as a representative of QBSS to the contract corporate groups, displaying courtesy, tact, consideration, and discretion in all interactions. Frequently negotiates contracts, answers questions from accounting & other staff, and interacts with division corporate staff. Position requires direct one-on-one as well as group basis interaction with LOB management team. Working Conditions and Environment: Employee must be willing to work at location in a small- to mid-sized office or home office setting. Travel to other offices may be necessary, as well as attendance at company management meetings.

Manager/Sr. Accountant- Finalisation / CMA / CA Intern R2R,GL - Remote Gurugram 5 - 10 years INR 5.0 - 12.0 Lacs P.A. Remote Full Time

Essential functions and responsibilities: Responsible for completion of all the routine activities related to preparation, review and finalization of financials. Work on complex tasks like intercompany reconciliation and true up entries, consolidation, cleaning up of old and outstanding items, research on any adhoc requests from client etc. & respond accordingly. Review tasks assigned to associates/analysts aligned to them and provide the findings. Prepare complete package with comments on financials and workpapers for final review by manager or US accountant. Preparation of budget set ups in client reports Responsible for accurate and timely delivery of financials (IS/BS/Cash Flow, Trend reports, Workpapers/Customized Reports, etc.) and other adhoc requests from client as per TAT and quality parameters defined Update process notes, SOPs, checklists, financial delivery log, timesheets, activity tracker and other MIS as per timelines Tracking and ensuring timely response to all mails by self or junior team members. Manager assistance to be taken if required in understanding complex mails Take lead on new client transitions under the manager’s guidance Take ownership and ensure completion of any other adhoc tasks assigned by manager Train new team members on the process as per requirement. Based on business requirements, attend and discuss open issues with client on regular calls for the assigned accounts or tasks (along with manager). Preparation & review of Funder reporting (only in NFP vertical) Supervisory responsibilities: 1. Direct- Lead accountant on assigned clients 2. Indirect- Handle work allocation and training/mentoring of assigned team members Knowledge and Skills: Required : Good communication skills (written and verbal) Eye for details, Quality orientation, Compliance Steadiness, Committed, Client focus Ability to work under pressure Adoptability to change Self-learning & development Preferred : Required accounting background and accounting knowledge. Working experience on ERP systems like GP, SAP, Oracle, etc. Preferably worked on US Accounting Preferably having experience up to Finalization of Accounts Good computer skills and expertise in excel Desirable : The individual must possess these skills and abilities, or explain and demonstrate that s/he can perform the essential functions, with or without reasonable accommodation, using some combination of skills and abilities. Key Metrics measured: Educational Qualifications: BCOM / MCOM/ Inter C.A. (not pursuing C.A.) Work Experience: 4-6 Years with Accounting Background, having experience in finalization of accounts and in depth knowledge & hands on experience in General Ledger (including Payroll, Bank Rec, account Reconciliations, etc.). Other Prerequisites: Required to work in rotational shifts or fixed US working hours - based on the Business requirement. Prior work experience in MNC & matrix organization Extent of Public Contact: Frequently serves as a representative of QBSS to various organizations within the community, displaying courtesy, tact, consideration, and discretion in all interactions. Continually serves as a representative of QBSS to the contract corporate groups, displaying courtesy, tact, consideration, and discretion in all interactions. Frequently negotiates contracts, answers questions from accounting & other staff, and interacts with division corporate staff. Position requires direct one-on-one as well as group basis interaction with LOB management team. Working Conditions and Environment: Employee must be willing to work at location in a small- to mid-sized office or home office setting. Travel to other offices may be necessary, as well as attendance at company management meetings.

Accounts Officer Thane 5 - 10 years INR 8.0 - 10.0 Lacs P.A. Hybrid Full Time

Primary Responsibilities: Checking and proper utilisation of documents given by the client. Process financial transactions and ensure proper coding within the accounting system. Make necessary adjustments to financial statements at year-end such as depreciation, accruals, and prepayments. Prepare supporting schedules for the year-end accounts. Prepare reconciliations such as bank, FA, payroll & VAT so that they match external reports like bank statements, VAT returns and payroll reports. Prepare draft report based on FRS 102 or 105; as applicable. Prepare and compute Corporation tax with the financial records available. Liaise with other departments to gather necessary information for year-end accounts (e.g. payroll, VAT, and other bookkeeping documents) Query solving of Junior accountants. Communication with client. Qualifications and Skills: B. Com, M. Com, CA, ACCA with Compute skill Demonstrated proficiency in UK accounting principles and a comprehensive understanding of financial procedures. Job Title: Mid-level Accounts (Year-end) Reporting to: Team Leader / Manager- Operations Division: Operations Prerequisites: Shift Timing- 11:00 AM to 8:00 pm Prior work experience in MNC & matrix organization. IT/ITES, Accounting Industry is an advantage.

AM /Sr. Accountant- Finalisation/ CMA/CA R2R,GL - Remote, Night Shift Gurugram 5 - 10 years INR 5.0 - 12.0 Lacs P.A. Remote Full Time

Essential functions and responsibilities: Responsible for completion of all the routine activities related to preparation, review and finalization of financials. Work on complex tasks like intercompany reconciliation and true up entries, consolidation, cleaning up of old and outstanding items, research on any adhoc requests from client etc. & respond accordingly. Review tasks assigned to associates/analysts aligned to them and provide the findings. Prepare complete package with comments on financials and workpapers for final review by manager or US accountant. Preparation of budget set ups in client reports Responsible for accurate and timely delivery of financials (IS/BS/Cash Flow, Trend reports, Workpapers/Customized Reports, etc.) and other adhoc requests from client as per TAT and quality parameters defined Update process notes, SOPs, checklists, financial delivery log, timesheets, activity tracker and other MIS as per timelines Tracking and ensuring timely response to all mails by self or junior team members. Manager assistance to be taken if required in understanding complex mails Take lead on new client transitions under the manager’s guidance Take ownership and ensure completion of any other adhoc tasks assigned by manager Train new team members on the process as per requirement. Based on business requirements, attend and discuss open issues with client on regular calls for the assigned accounts or tasks (along with manager). Preparation & review of Funder reporting (only in NFP vertical) Supervisory responsibilities: 1. Direct- Lead accountant on assigned clients 2. Indirect- Handle work allocation and training/mentoring of assigned team members Knowledge and Skills: Required : Good communication skills (written and verbal) Eye for details, Quality orientation, Compliance Steadiness, Committed, Client focus Ability to work under pressure Adoptability to change Self-learning & development Preferred : Required accounting background and accounting knowledge. Working experience on ERP systems like GP, SAP, Oracle, etc. Preferably worked on US Accounting Preferably having experience up to Finalization of Accounts Good computer skills and expertise in excel Desirable : The individual must possess these skills and abilities, or explain and demonstrate that s/he can perform the essential functions, with or without reasonable accommodation, using some combination of skills and abilities. Key Metrics measured: Educational Qualifications: BCOM / MCOM/ Inter C.A. (not pursuing C.A.) Work Experience: 4-6 Years with Accounting Background, having experience in finalization of accounts and in depth knowledge & hands on experience in General Ledger (including Payroll, Bank Rec, account Reconciliations, etc.). Other Prerequisites: Required to work in rotational shifts or fixed US working hours - based on the Business requirement. Prior work experience in MNC & matrix organization Extent of Public Contact: Frequently serves as a representative of QBSS to various organizations within the community, displaying courtesy, tact, consideration, and discretion in all interactions. Continually serves as a representative of QBSS to the contract corporate groups, displaying courtesy, tact, consideration, and discretion in all interactions. Frequently negotiates contracts, answers questions from accounting & other staff, and interacts with division corporate staff. Position requires direct one-on-one as well as group basis interaction with LOB management team. Working Conditions and Environment: Employee must be willing to work at location in a small- to mid-sized office or home office setting. Travel to other offices may be necessary, as well as attendance at company management meetings.

Service Desk Engineer - L2 support - Remote 24*7 Support Gurugram 3 - 8 years INR 4.5 - 9.0 Lacs P.A. Remote Full Time

Role : Service Desk Engineer Experience : 2 to 4 Yrs. Shifts : 24X7 Notice Period : Immediate to 15 days Communication Skills : Good (But no MTI) As a Service Desk Engineer, you will serve as the first point of contact for customers seeking technical assistance. Your role will encompass troubleshooting a wide range of technical issues, particularly those related to Microsoft 365 (M365), providing desktop and application support, managing escalated issues, and coordinating with vendors. You will also handle user onboarding and offboarding, as well as laptop/desktop hardware issues. Experience in supporting US-based clients is a key requirement. Key Responsibilities: Incident Management: Receive and log incoming support requests via phone, email, or ticketing system. Prioritize and categorize incidents based on severity and impact. Troubleshoot and resolve complex technical issues related to hardware, software, and network infrastructure. Escalate unresolved issues to higher-level support teams or vendors as needed. Document incident resolution steps and knowledge base articles for future reference. Problem Management: Identify and analyze recurring incidents to determine root causes. Implement preventive measures to minimize future occurrences of similar issues. Develop and maintain technical documentation and procedures. Customer Service: Provide excellent customer service by communicating clearly and effectively with end-users. Maintain a positive and professional attitude, even under pressure. Keep end-users informed about incident status and resolution progress. System Administration: Provide smart hand support whenever possible or coordinate with appropriate personnel for assistance. Perform troubleshooting using diagnostic techniques and relevant questions to resolve customer issues. Troubleshoot Wired, Wireless, and VPN Networks, Active Directory, Office applications, and Microsoft 365 components (e.g., SharePoint, Teams, OneDrive, Exchange). Provide desktop support to end users, including MS Outlook, M365 applications, network/local printers, backups, and desktop/laptop troubleshooting. Install and troubleshoot Desktop/Laptop Operating Systems and resolve hardware issues. Manage user onboarding and offboarding processes, including account setup and deactivation. Offer application support to end users on various software applications, particularly within the M365 suite. Manage data backups for all users. Qualifications: Bachelor's degree in computer science, Information Technology, or a related field. ITIL qualification is preferable but not essential. IT certifications (e.g., MCP, CompTIA A+, Network+, Security+) are desirable. Experience with ServiceNow, ManageEngine, or other ITSM tools is desirable. Strong knowledge of Active Directory, DHCP, DNS, Windows Server concepts, and Microsoft 365 (including SharePoint, Teams, OneDrive, and Exchange). Proven experience as a help desk technician or in End User Computing Domain as a customer support role (2 to 4 years of experience required). Tech-savvy with working knowledge of office automation products, databases, and remote control. Good understanding of computer systems, mobile devices, and other tech products. Ability to diagnose and resolve technical issues effectively. Proficiency in English with excellent verbal and written communication skills. Strong customer-oriented mindset and problem-solving skills. Must be willing to work in 24x7 environment, primarily during UK and US business hours

Sr. Cloud Engineer - Azure - L2 support - Remote 24*7 Support Gurugram 3 - 8 years INR 9.0 - 14.0 Lacs P.A. Remote Full Time

• Should have worked as a Level 2 Azure engineer for at least 2 years. • Should at least have 3-4 years of total working experience • Should be Graduate or Above • Should have extensive working knowledge of Microsoft Azure platform & Windows Virtual Desktops • Must have Certifications like MCSE or MCSD Azure (Advanced Level) & ITIL Principal Responsibilities: • Responsible to provide high end Technical & Project based support & consultation for Azure Cloud • The candidate will be required to architect, design and implement solutions using different service offered by MS Azure and combination of enterprise management solutions (Backup/Monitoring/Automation etc.) • The candidate will work with the clients & internal team members to design the technical architecture for Public Cloud Platform (Public isolated or Hybrid). • Help Tier 1 resources to address the Microsoft Azure related issues • Troubleshooting the Level 2 & advanced Azure & Windows Virtual Desktop issues and performing call backs ensuring issues are resolved in the defined SLA & appropriate solution is provided to the customer. • Will be responsible for updating, sharing daily, weekly & monthly Azure related tickets tracker & analysis. • Resolving any global, cross-functional or work-team issues • Defining key management routines and governance strategy to ensure effective business process execution • Reporting and trending on the effectiveness of the solutions and standards • Initiate improvements in tools, requirements gathering, processes, and people • Responsible to investigate causes, tests solutions & suggest solutions in place to reduce the time taken to resolve the Azure related tickets. • Understanding Azure support priorities and objectives and taking an active role in accomplishing them. • Responsible for handling individual projects related to new implementations, improvisations or migrations to Azure. Behavioural Skills • Excellent verbal & written Communication skills • Should have excellent customer handling & listening skills • Strong analytical skills • Strong problem-solving skills • Change Management & negotiating skills • Quick decision maker and fast learner • Experience in handling multiple tasks • Very organized and team player • Result Oriented & able to deliver within timelines Technical Skills: • Candidate should have hands on experience in designing, implementing and providing solutions in the areas of Infrastructure management & consulting. • Should have working experience in Azure IaaS, PaaS, Windows Virtual Desktop, storage, network and database. • Analyzing and identifying applications for cloud assessment and fitment, mapping workloads across IaaS, PaaS and private clouds • Implementing and hosting large, complex workloads (windows and non-windows) in Azure IaaS and configuring correct VM size and storage selection. • Experience in implementing & managing Windows Virtual Desktop environments • Experience in implementing hybrid connectivity between Azure and on-premise using virtual networks, VPN and Express Route • Experience in implementing using one or more Azure PaaS services like web sites, web/worker roles, SQL Azure database, storage, service bus, Web Jobs, cloud services, Remote Apps etc. • Experience and understanding of security requirements for cloud like IAM, Web Application Firewalls, Data protection etc. • Experience in defining highly available, DR solutions in Azure • Should have experience in handling Azure Backup/recovery & Site Recovery situations • Experience in defining cloud strategy for enterprise • Experience in automation solutions using Azure Resource Manager, PowerShell • Should have handled multiple Azure migrations in the past related to AD, File, Web Services, Applications etc. • Should have excellent understanding of IT Infrastructure elements like Servers, Network, AD, DNS, DHCP, File etc. • Should have excellent troubleshooting skills to troubleshoot complex issues related to Azure infrastructure. Working Conditions and Environmental Attributes Working Days : Monday - Friday Working Hours 9 hours (US work Shift Pattern), mix of WFO and WFH. The working hours may get extended due to nature of the business. The employee must be willing to work at a location in a small-to mid-sized office setting, plus attend client conferences and meetings that may or may not be held during the workday. Travel to other Quatrro locations or client offices may be necessary, as well as physical presence at company meetings with other offices throughout the globe.

Desktop Support /End Point Engineer - L2 support - Remote 24*7 Gurugram 4 - 9 years INR 5.0 - 9.0 Lacs P.A. Remote Full Time

Job Description Job Description: End Point Management Engineer As an End Point Management Engineer, you will serve as the first point of contact for customers seeking technical assistance. Your role will encompass troubleshooting a wide range of technical issues, particularly those related to Microsoft 365 (M365), providing desktop and application support, managing escalated issues, and coordinating with vendors. You will also handle users onboarding and off boarding, as well as laptop/desktop hardware issues. Experience in supporting US-based clients is a key requirement. Key Responsibilities: Incident Management: Receive and log incoming support requests via phone, email, or ticketing system. Prioritize and categorise incidents based on severity and impact. Troubleshoot and resolve complex technical issues related to hardware, software, and network infrastructure. Escalate unresolved issues to higher-level support teams or vendors as needed. Document incident resolution steps and knowledge base articles for future reference. Problem Management: Identify and analyse recurring incidents to determine root causes. Implement preventive measures to minimize future occurrences of similar issues. Develop and maintain technical documentation and procedures. Customer Service: Provide excellent customer service by communicating clearly and effectively with end-users. Maintain a positive and professional attitude, even under pressure. Keep end-users informed about incident status and resolution progress. System Administration: Provide smart hand support whenever possible or coordinate with appropriate personnel for assistance. Perform troubleshooting using diagnostic techniques and relevant questions to resolve customer issues. Troubleshoot Wired, Wireless, and VPN Networks, Active Directory, Office applications, and Microsoft 365 components (e.g., SharePoint, Teams, OneDrive, Exchange). Provide desktop support to end users, including MS Outlook, M365 applications, network/local printers, backups, and desktop/laptop troubleshooting. Install and troubleshoot Desktop/Laptop Operating Systems and resolve hardware issues. Manage user onboarding and off boarding processes, including account setup and deactivation. Offer application support to end users on various software applications, particularly within the M365 suite. Manage data backups for all users. Qualifications: Bachelor's degree in computer science, Information Technology, or a related field. ITIL qualification is preferable but not essential. IT certifications (e.g., MCP, CompTIA A+, Network+, Security+) are desirable. Experience with ServiceNow, ManageEngine, or other ITSM tools is desirable. Strong knowledge of Active Directory, DHCP, DNS, Windows Server concepts, and Microsoft 365 (including SharePoint, Teams, OneDrive, and Exchange). Proven experience as a help desk technician or in End User Computing Domain as a customer support role (2+ years of experience required). Tech-savvy with working knowledge of office automation products, databases, and remote control. Good understanding of computer systems, mobile devices, and other tech products. Ability to diagnose and resolve technical issues effectively. Proficiency in English with excellent verbal and written communication skills. Strong customer-oriented mindset and problem-solving skills. Must be willing to work in 24x7 environment, primarily during UK and US business hours If you are a passionate and dedicated individual with a strong technical background, we encourage you to apply for this exciting opportunity.

Customer Support Representative mumbai city 2 - 6 years INR 5e-05 - 8e-05 Lacs P.A. On-site Full Time

Position : Sr. Consultant / Consultant MICE (Domestic) Minimum Years of Exp 5 + years Job Location MUMBAI Budget CTC 35 k to 45 k pm No of Position 2 * *Knowledge in MICE is a Must, should have experience in travelling along with group booking Domestic. Negotiating with Hotels for MICE & hotel contracting Closure of MICE movements with competitive rates Liaising with external customer relating to MICE movements pre & post the movement. Handling the group on ground Liaising with accounts for payment Closure of accounts after verifying all papers sent by the hotel to the party concerned. Reversal within 48 72 hours on MICE / Ad Hoc groups rates Good PR skill to ensure client retention through out of box service. Fluency in English speaking & drafting Good knowledge of Domestic locations.

Talent Acquisition Specialist (Non-IT) mumbai city 4 - 8 years INR 6e-05 - 9e-05 Lacs P.A. On-site Full Time

Position: Talent Acquisition Specialist (Non-IT) Location: Goregaon, Mumbai (Near Ram Mandir Station) Position Overview: We are seeking an experienced Talent Acquisition professional to lead and drive recruitment efforts. The ideal candidate will have 48 years of agency recruitment experience, a proven record in team management, and strong expertise in vendor and client relations. Key Responsibilities: Manage full-cycle Non-IT recruitment for various roles. Develop and implement effective recruitment strategies to attract top talent. Conduct candidate sourcing, interviews, and screening processes. Collaborate closely with hiring managers to understand hiring needs. Leverage multiple recruitment channels for talent acquisition. Handle vendor and client management to ensure smooth operations. Maintain accurate recruitment data, reports, and performance metrics. Stay updated with market trends and industry best practices. Interested candidates can mail Cv or whatsapp snehabadawane2@gmail.com +91 91365 53587

Sales Manager hyderabad 6 - 11 years INR 12.0 - 14.0 Lacs P.A. Work from Office Full Time

Position : Sr/Manager Sales Location : Hyderabad Minimum Experience : 6+years (Corporate Sales Only) from Travel Industry Relevant Experience : 10+Years Minimum (Sales Exp.) Salary – 12lacs – 14lacs (10% Variable payout applicable) if you real get good candidates with little higher do submit Eligibility Criteria : Graduate or Postgraduate. Revenue driven, target oriented individual with Roll up the sleeve attitude with good experience in travel industry. Candidate should have good communication skills, experience in cross selling travel products along with Corporate Ticketing will be added advantage Need proper candidate from TMC only Job Description : Acquire corporate customer for corporate ticketing, Self-Booking Tool and Hotel Portals. Ensure marketing objectives and activities are in line with Sales targets. Conduct surveys and research to gather information regarding market trends, potential leads, and sales opportunities. Deliver sales pitches and presentations to clients highlighting the benefits accordingly. Organize meetings to discuss sales activities and take decisions on strategies necessary for improvement. Communicate with customers to identify their requirements and assist them with selecting appropriate products that meet their specifications. Compile, analyze, and interpret sales data to provide reports to management on performance. Prepare and present to management periodic budgets/sales forecast. Coordinate with back-office team to service client. Present cross selling of products to absorb Leisure requirements from Corporates. Coordinate with Implementation & Tech team for the presentation of HMA Travel Too

Opening for HR Recuriter mumbai city 1 - 3 years INR 6e-05 - 7e-05 Lacs P.A. Remote Full Time

Position: Talent Acquisition Specialist (Non-IT) Location: Goregaon, Mumbai (Near Ram Mandir Station) Work Mode: Remote We are hiring a Non-IT Recruiter with 12 years of experience . The role involves end-to-end recruitment, sourcing, screening, and coordinating with hiring managers and vendors. Requirements: 12 years of Non-IT recruitment experience Age: 2829 years Strong communication & coordination skills Male/Female candidates can apply Mail Resume: WhatsApp: +91 91365 53587

Desktop Support /End Point Engineer - L2 support - Remote 24*7 gurugram 4 - 9 years INR 5.0 - 9.0 Lacs P.A. Remote Full Time

We are looking for a proactive and technically proficient Senior System Administrator to manage and s upport our IT infrastructure across desktop, server, and Microsoft 365 environments. This role requires hands- on expertise in resolving end-user desktop issues, administering physical and virtual servers, and managing Microsoft 365 services, including Exchange O nline, SharePoint, Teams, and Intune. Experience & Skills: 2-5 years of IT support experience in an enterprise environment. Strong knowledge of Windows OS, Active Directory, and Microsoft 365 administration. Understanding of basic networking concepts (DNS, DHCP, TCP/IP, VPNs). Basic Platform knowledge of Azure Experience with remote support tools and ITSM platforms (ServiceNow, Jira, etc.). Familiarity with PowerShell for basic automation (preferred). Excellent communication and customer service skills. Ability to work independently and collaborate with teams across different time zones. Certifications like CompTIA A+, Microsoft 365 Fundamentals (MS-900), ITIL Foundation are a plus. Desktop Support: Provide Level 2 support for end-user computing issues (hardware, software, network). Manage and resolve Windows OS, macOS, and basic Linux issues. Troubleshoot VPN, Wi-Fi, printer, and application-related problems. Assist users with software installations, configurations, and upgrades. Manage and troubleshoot VDI solutions (e.g., Citrix, Azure Virtual Desktop, VMware Horizon). Document issues and solutions in the ITSM ticketing system (ServiceNow, Jira, Zendesk, etc.). Server Support: Perform basic Windows Server and Active Directory administration (user management, password rese ts, group policies, permissions). Monitor and report on server health, performance, and patch updates. Assist in troubleshooting basic server issues, backup failures, and connectivity problems. Microsoft 365 Support: Assist with user account management in Microsoft 365 (Azure AD, Exchange Online, OneDrive, Teams, SharePoint, Intune). Provide basic troubleshooting for Outlook, Teams, SharePoint, and OneDrive sync issues. Support email flow, distribution lists, and mailbox permissions. Help enforce security policies, MFA configurations, and compliance guidelines. Work with L2/L3 teams for complex M365 issues.

Customer Support Representative mumbai city 1 - 5 years INR 3e-05 - 6e-05 Lacs P.A. On-site Full Time

Urgent Openings Andheri What Youll Do: Attend inbound calls Solve customer queries with ease Maintain data records Job Highlights: Day Shift Only (6 days working) Graduates can apply (Freshers welcome ) Excellent English Communication is a must Salary: Fresher 2 LPA 6m2 yrs exp. 2.5 LPA Perfect for freshers who want to kickstart their Corporate Career in Mumbai! Resume on snehabadawane2@gmail.com

Consultant / Sr. Consultant Ticketing mumbai city 2 - 6 years INR 5e-05 - 0.0001 Lacs P.A. On-site Full Time

esignation: Consultant / Sr. Consultant Ticketing 24x7 Experience: 2-7 years 5.40lpa to 6.00 Job Location: Mumbai (Dadar) GDS : Galileo Job Description:- Providing customer support to clients related to reservation, ticketing and booking on hotel and Car. Good communication skills both spoken and written Worked on Galileo reservation system Handling Ticketing (both Domestic & International). Complying with travel policy and internal processes Making professional, accurate, cost arrangements for clients while providing excellent customer service. To work towards converting every enquiry into a booking by providing tailor-made packages to the guests. Guiding the clients with good routing and fares. Adherence to TAT Ensure timely billing of all tickets and refunds processed for cancelled tickets as per the set TAT Taking care of Premier Customers/ Corporates Share resume on snehabadwane2@gmail.com

Executive Infrastructure Services mumbai city 1 - 3 years INR 6e-05 - 7e-05 Lacs P.A. On-site Full Time

Executive Infrastructure Services Educational Qualification Graduate Work Experience 1-2 Years SKILL SETS REQUIRED Mandate Experience in handling admin, facilities management, transport, Team oriented, highly motivated && willing to perform at stretch levels Facilities management, Transport management, Preventive maintenance, Employee Communication, Audit && compliance related to facility management Preferred Shift timings Morning && Night shift Prior work experience in MNC administration is a must. Must have handled 24X 7 Operations Candidate from Large BPO, Background verification or Service Industry preferred ROLES && RESPONSIBILITIES To execute various admin functions including housekeeping services, security, transport, cafeteria. Monitor vendors and service providers performance regularly to ensure quality of service/ delivery within specified timelines. Ensure compliance to statutory norms and requirements required for smooth functioning of services. Execute Audit related requirements as assigned by Sr. Executive.

Sr. Accountant- Finalisation / CMA/CA R2R,GL - Remote, Night Shift bengaluru 5 - 10 years INR 4.0 - 9.0 Lacs P.A. Remote Full Time

Essential functions and responsibilities: Responsible for completion of all the routine activities related to preparation, review and finalization of financials. Work on complex tasks like intercompany reconciliation and true up entries, consolidation, cleaning up of old and outstanding items, research on any adhoc requests from client etc. & respond accordingly. Review tasks assigned to associates/analysts aligned to them and provide the findings. Prepare complete package with comments on financials and workpapers for final review by manager or US accountant. Preparation of budget set ups in client reports Responsible for accurate and timely delivery of financials (IS/BS/Cash Flow, Trend reports, Workpapers/Customized Reports, etc.) and other adhoc requests from client as per TAT and quality parameters defined Update process notes, SOPs, checklists, financial delivery log, timesheets, activity tracker and other MIS as per timelines Tracking and ensuring timely response to all mails by self or junior team members. Manager assistance to be taken if required in understanding complex mails Take lead on new client transitions under the manager’s guidance Take ownership and ensure completion of any other adhoc tasks assigned by manager Train new team members on the process as per requirement. Based on business requirements, attend and discuss open issues with client on regular calls for the assigned accounts or tasks (along with manager). Preparation & review of Funder reporting (only in NFP vertical) Supervisory responsibilities: 1. Direct- Lead accountant on assigned clients 2. Indirect- Handle work allocation and training/mentoring of assigned team members Knowledge and Skills: Required : Good communication skills (written and verbal) Eye for details, Quality orientation, Compliance Steadiness, Committed, Client focus Ability to work under pressure Adoptability to change Self-learning & development Preferred : Required accounting background and accounting knowledge. Working experience on ERP systems like GP, SAP, Oracle, etc. Preferably worked on US Accounting Preferably having experience up to Finalization of Accounts Good computer skills and expertise in excel Desirable : The individual must possess these skills and abilities, or explain and demonstrate that s/he can perform the essential functions, with or without reasonable accommodation, using some combination of skills and abilities. Key Metrics measured: Educational Qualifications: BCOM / MCOM/ Inter C.A. (not pursuing C.A.) Work Experience: 4-6 Years with Accounting Background, having experience in finalization of accounts and in depth knowledge & hands on experience in General Ledger (including Payroll, Bank Rec, account Reconciliations, etc.). Other Prerequisites: Required to work in rotational shifts or fixed US working hours - based on the Business requirement. Prior work experience in MNC & matrix organization Extent of Public Contact: Frequently serves as a representative of QBSS to various organizations within the community, displaying courtesy, tact, consideration, and discretion in all interactions. Continually serves as a representative of QBSS to the contract corporate groups, displaying courtesy, tact, consideration, and discretion in all interactions. Frequently negotiates contracts, answers questions from accounting & other staff, and interacts with division corporate staff. Position requires direct one-on-one as well as group basis interaction with LOB management team. Working Conditions and Environment: Employee must be willing to work at location in a small- to mid-sized office or home office setting. Travel to other offices may be necessary, as well as attendance at company management meetings.

Openig for Senior Accoutant (CA Drop out or Semi CA Qualified) hyderabad,gurugram 3 - 7 years INR 6e-05 - 0.00012 Lacs P.A. On-site Full Time

Job Description R2R Process Management & Journal Entries Execute monthly, quarterly, and yearly book closures with accurate computations. Post all transactions, accruals, deferrals, and intercompany JEs with complete documentation. Maintain general ledger (GL) integrity and ensure accurate journal postings. Reconciliations & Fixed Assets Accounting Perform monthly and quarterly balance sheet reconciliations. Resolve open items by coordinating with internal teams. Execute depreciation runs and manage fixed asset accounting. Expense Processing & Adjustments Process and post credit card, bank, prepaid, recurring, and payroll JEs. Address Profit & Loss queries post-prelims and make necessary adjustments. Reporting, Compliance & Audit Support Prepare audit schedules, variance analysis, and roll-forward reports. Support audit and financial reporting compliance with IFRS/GAAP standards. Ad-hoc Requests & R2R Initiatives Handle ad-hoc financial requests and generate client-wise reports. Assist team members with GL queries and drive process improvements. Preferred Candidate Profile Education & Experience: Bachelors or Masters degree in Accounting, Finance, or related field. 37 years of experience in R2R, GL Accounting, and Month-End Closing. Hands-on experience with intercompany transactions and reconciliations. Technical Skills: Proficient in ERP tools like Flexi, SAP, Oracle, QuickBooks, etc. Strong knowledge of Fixed Assets Accounting, Accruals, and Deferrals. Soft Skills: Detail-oriented, analytical, and proactive problem-solver. Excellent communication skills to coordinate with onshore teams. Perks & Benefits Competitive salary package Global exposure in financial process outsourcing Career growth in R2R and financial reporting Work-life balance with structured accounting workflow Location: Gurugram & Hyderabad Interested Share your resume at snehabadawane2@gmail.com

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