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2.0 - 3.0 years

4 - 5 Lacs

Hyderabad

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What this job involves: Providing onsite support You will be the Site leads reliable resource on whom we can bank on for all technical expertise. You ll achieve this by responsibly performing routine site checks and inspections to ensure all critical procedures and equipment management best practices are implemented and followed. Also we would look at your technical skills and suggest if any processes can be improved and implement cost saving measures. There will be questions that will arise while you are at the forefront and your contributions should be inline with team thoughts and motive. You ll also lend the team a big hand by providing admin support including front desk duties, basic housekeeping and appointment coordination. You ll need to ensure we hit key performance indicators and meet our service level agreements. Key aspects Monitor day to day technical operations activity for the site. Support to ensure adequate supply of materials including Electrical, plumbing, Carpentry Coordinate with the landlord team to ensure compliance with statutory regulations on fire, health and safety standards & building management Coordinate with vendor staff & staff on site to ensure the smooth operation Routinely inspect the building, have regular walk arounds and raise tickets for closure of the identified snags on a daily basis Assess & analysis of the readings for weekly & monthly reports on M & E, covering the maintenance contracts, spare parts consumption, Incident reports, Improvement projects etc Support the asst manager- technical in identifying energy management, saving opportunities, risk management. Client/Stakeholder Management Proactively engage stakeholders to ensure that on site client s expectations are met though high levels of customer service Build and develop effective client / stakeholder relationships across multiple levels of the organisation Proactively understand the customers/ employees needs and act on them before being requested Finance Management Accurate billing and invoicing Adherence to the monthly forecast Invoice management. Procurement & Vendor Management Work on getting quotations as per site need Sharing indents for monthly material supply Zero stock out of situation Other Key Activities Participate in emergency evacuation procedures including crisis management and business continuity Take readings for weekly & monthly reports on M & E, covering the maintenance contracts, spare parts consumption, Incident reports, Improvement projects etc Energy management, saving opportunities, risk management & engineering systems audits Preparing floor register for Health and Safety Issues for client 24/7 emergency call support and site attendance is require

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2.0 - 5.0 years

4 - 7 Lacs

Pune

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Prioritising the facilities needs Working with both the facilities manager and the assistant facilities manager, you ll oversee the property s day-to-day operations and ensure that all administrative functions, security issues and facility services are covered. Likewise, you ll strive for continuous improvement in the process. You ll also keep an eye out on the property s supplies and ensure that it has adequate stocks and materials to keep the operations smooth like a well-oiled machine. Likewise, you ll manage supply and service contracts as approved by clients. In addition, you ll help mitigate risks by taking part in emergency evacuation procedures, and handling crisis management and business continuity plans. You ll also be on top of health and safety issues that may arise, and actively participate in reviewing them. Also part of your mandate is to monitor the property s budget. As the person in charge, you ll make sure that there s enough petty cash to support operations. You ll also see to it that vendor invoice processes comply with standards. Going above and beyond expectations Client satisfaction is second nature to the person in charge. In this role, you ll take on difficult issues and seek out opportunities to improve operations. You ll also be constantly in tune with the team to achieve key performance metrics and meet service level agreements. In addition, you ll carry out routine service audits to ensure that the team maintains its overall performance. You ll also be in charge of creating stock reports, meeting minutes and monthly management reports to the clients. Sound like you To apply you need to have: Strong knowledge of property operations Playing a key role, the ideal candidate holds a degree in business or hotel and building management, and at least three to five years experience in facilities management. You must also demonstrate good working knowledge in occupational safety, as well as aptitude in client-centric operations. Solid background in team management Are you an adept leader with a proven track record in managing a team Are you capable of effectively rolling out improvement plans Do you possess superior communications and reporting skills If these soft skills are your areas of expertise, then we are more than thrilled to have you aboard.

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10.0 - 15.0 years

12 - 17 Lacs

Mumbai

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What this job involves: As the India IFM Lead for the client contract, you will be responsible for overseeing the overall contract delivery, ensuring client satisfaction, and achieving key performance indicators (KPIs) across India. You will lead the regional team in delivering exceptional integrated facilities management services to client in the Indian market. What your day-to-day will look like: Oversee and manage the delivery of IFM services for client across India Ensure high levels of client satisfaction through proactive communication and relationship management Monitor and drive achievement of contract KPIs Develop and implement strategies to improve operational efficiency and cost-effectiveness Lead and mentor the India IFM team Collaborate with global and regional stakeholders to ensure alignment with JLL's and client objectives Identify and pursue opportunities for contract growth and expansion in the Indian market Desired or preferred experience and technical skills: In-depth knowledge of IFM practices and trends in the Indian market Strong understanding of contract management and performance metrics Excellent leadership and team management skills Proven track record in client relationship management Proficiency in English and Hindi; knowledge of other Indian languages is a plus Experience with IFM software platforms (e.g., CAFM, CMMS) Familiarity with industry standards and regulations in India Required Skills and Experience: Bachelor's degree in Facilities Management, Business Administration, or related field; Master's degree preferred Minimum of 10 years of experience in facilities management, with at least 5 years in a leadership role Demonstrated success in managing large-scale IFM contracts in India Strong financial acumen and experience in budget management Location: Mumbai (specific location to be determined based on candidate and business needs, with travel across India) Job Tags: Integrated Facilities Management, Contract Management, Client Relations, India, Leadership Location: On-site -Mumbai, MH Scheduled Weekly Hours: 40 Job Tags:

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7.0 - 12.0 years

9 - 14 Lacs

Bengaluru

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Job Summary: As a Facilities Manager at JLL, you will oversee the daily operations and maintenance of our facilities at Manyata Tech Park. Your role will involve managing a team of professionals to ensure the smooth functioning of all building systems, including HVAC, electrical, plumbing, and safety protocols. You will be responsible for implementing innovative facility management solutions, enhancing client experiences, and ensuring compliance with environmental and safety standards. Key Responsibilities: Oversee the maintenance and operation of building systems. Manage a team of facilities professionals. Implement innovative solutions to improve facility operations. Ensure compliance with safety, environmental, and regulatory standards. Develop and maintain facility maintenance schedules. Identify opportunities to enhance facility operations and soft services. Coordinate with vendors and contractors for facility upgrades and repairs. Monitor and manage facility budgets and expenditures. Required Qualifications: Bachelor's degree in Facilities Management, Engineering, or a related field. Minimum of 7+ years of experience in facilities management. Strong knowledge of building systems (HVAC, electrical, plumbing). Excellent leadership and team management skills. Proficiency in facilities management software. Strong problem-solving and decision-making abilities. Excellent communication and interpersonal skills. Preferred Qualifications: Experience in managing facilities teams in a corporate environment. Knowledge of sustainability practices and energy management. Experience with budget management and financial planning. Familiarity with local building codes and regulations.

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5.0 - 10.0 years

7 - 12 Lacs

Gurugram

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Business: Property and Asset Management, Gurgaon What this job involves We are seeking a professional and charismatic Lobby Manager to oversee the daily operations of our commercial complex's main lobby area. You will ensure we provide excellent services, creating a welcoming environment for tenants and visitors while maintaining smooth, efficient, and secure operations. Additionally, you will assist the Team Manager/Property Manager with assigned projects and provide backup support as needed. Your site deliverables will include Key Responsibilities: Manage the front desk and reception area, overseeing staff and daily operations Greet and direct visitors, tenants, and guests in a courteous and professional manner Coordinate with security personnel to maintain a safe and secure environment Handle visitor management systems, including check-ins, badge issuance, and access control Manage package and mail deliveries, ensuring proper distribution to tenants Respond to tenant inquiries and requests promptly and efficiently Coordinate with facilities management team on maintenance issues and special events Maintain a clean, organized, and presentable lobby area at all times Liaise with building management to address any concerns or issues Implement and enforce building policies and procedures Manage lobby digital displays and update building directories as needed Prepare daily reports on lobby activities and incidents Reporting: You will be reporting to the Property Manager

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3.0 - 5.0 years

5 - 7 Lacs

Bengaluru

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Business Unit Integrated Facilities Management Reporting Relationship Direct Manager: Facility Manager Position Goals To provide comprehensive management of services covering all facility services to the client, with a focus on continuous improvement. To achieve financial and other targets established by both the Senior Facilities Manager and Assistant Facilities Manager. Achievement of the Key Performance Indicators and Service Level Agreement targets. Sets stretch targets for team to achieve maximum team performance Is able to make difficult decisions and resolve problems or improve operations. Actively searches out opportunities to achieve best results Promotes open, constructive and collaborative relations with superiors, subordinates, peers and clients. Gains respect of Jones Lang LaSalle people, clients, and where appropriate, with the broader business community. Duties and Responsibilities Property Operations Ownership of the day-to-day administration, including reports generation of the stocks tracker. Provide assistance to the FM and AFM in managing all administrative functions, security issues and facility services and any other administrative functions as deemed by Client Developing and implementing procedures and performance measures to ensure simplification and accuracy of work methods and reliability of FM Ensuring an adequate supply of consumables/materials and service for the proper operation of services and enter into supply and service contracts as approved by the client Maintain appropriate stock levels of all consumables to ensure smooth operations & escalate in time to achieve availability of stocks. Maintain appropriate levels of Petty cash to support FM operations. Vendor invoices processing aligned with Client s finance process. Statutory compliance check of all vendor invoices. Routinely Inspect all services to ensure performance measures are being maintained Effectively manage ECRES to ensure an on time deliverable system Set stretch targets for self to achieve maximum team performance Reporting Contribute to the Weekly FM Meeting Minutes Contribute to the Monthly Management Report to client and other reports as required Others Participate in Emergency Evacuation procedures including crisis management and business continuity. Manage all Health and Safety issues and actively participate in Health and Safety reviews Experience Graduate in any discipline 3 - 5 years experience in facilities management Tertiary qualifications in hotel management / building management and/or business desirable Proven ability to function effectively as part of a team Proven ability to initiate and follow through with improvement initiatives Key Performance Measures Compliance with the Service Level Agreement established between Jones Lang LaSalle and Client Achievement of contracted Customer Satisfaction expectations Achievement of savings initiatives as agreed with Client. Delivery of Agreed Initiatives as per Client/Jones Lang LaSalle Initiatives Road Map Achievement of service delivery goals as agreed with manager

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5.0 - 9.0 years

4 - 9 Lacs

Mumbai

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Business unit : Integrated Facilities Management Reporting to : Facility Manager Key stakeholders IFM Business Line Heads, Account Director, Client Real Estate Director and Senior Manager Direct reports Team consisting of 1. Technicians 2. BMS Operator 3. Facility Executive / Shift Supervisor Duties & responsibilities Support the FM with dotted line to Chief Engineer in managing the Mechanical, Electrical, Plumbing installations, Life Safety system, BMS within the facility; Responsible for preparation of critical spares list for all installations as per manufacturers recommendations and plan and maintain the required inventory at sites at all-time where the maintenance is carried out with in-house teams; Implement and oversee the pre-emptive maintenance programme to reduce the risk of sudden failures of critical equipment; Assist the AEM to review the maintenance/service practices of M&E Contractors to deliver quality work practices in line with the manufacturer recommendations; Maintain the logbooks, checklists and PPM schedules for all M & E installations; Manage Downtime/ Breakdowns; Arrange for ad-hoc M&E set ups as per the client requirement from time to time; Ensure the contractors follow the house rules at all times and the projects are handled with minimum inconvenience to the Client; Responsible to handle the shifts independently on all Engineering related matters; Responsible for daily reporting on M & E to the AEM; Generate Service maintenance reports on office equipment; Responsible for Purchasing and maintaining of spares and consumables, ensure minimum stock required maintained at all times. Generate Downtime and breakdown incident reports. Complete track of inspection, work orders and updation and closure in 360 tool with proper evidences or supporting documents. Request for raising ITSM based on PM work orders scheduled and notify respective vendor in advance Liaison with landlord for utility, common area lighting, water tank levels, domestic, fire, status of lift health to ensure 100% uptime Strictly adhere to the usage of PPEs and LOTO at all time by in-house as well as vendor Issuance of necessary work permits for vendors Maintaining of various registers - Green card, Fire isolation / desolation, LOTO, complaints, etc. Rounds to be taken daily of critical areas and ensure that observations are recorded in Inspection tab Ensure compliance to all GRE OE standards and signoff. Ensure up keep of office maintained, liaise with soft service team, for the same Ensure strict adherence by the technicians on their deliverables Project coordination with vendors /soft services/others Aware of the maintenance cost/maintain a tracker Vendor management end to end Maintain cordial relationship with team and employees Well aware of escalation process Incident report detailed report with RCA Understanding of the AMC contracts /SLA Ensure all work orders/inspections is closed/carried out regularly Ensure the hand over and take over work activities during shift change over between technicians/BMS and amongst AFMs MIS and report generation as and when required Ensure customer complaints are attended during shift time including soft services Responsible to ensure housekeeping is well maintained during shift time in coordination with soft service team Sound like you? To apply you need to be: Experienced in Facility Management Open working in shifts Team handling experience Experience in managing Banking / BPO client would be an added advantage Performance objectives Assistant Manager, Facilities is responsible for developing, deploying, supporting, and managing the JLL India IFM function at client site. Key skills Facility Management Technical / Soft Services operations Excellent interpersonal and communication skills Good team handling skills Employee specification BE / Diploma / B. Tech in Electrical / Mechanical Engineering Minimum 5 years of relevant work experience Location: On-site Mumbai, MH Scheduled Weekly Hours: 48

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5.0 - 7.0 years

7 - 9 Lacs

Bengaluru

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First things first, your chief concern is to ensure a safer and more comfortable work environment to work in and visit. Part of the checklist you will run through are to plan and execute all preparations needed for meetings and conferences with clients and VIP visits. Likewise, the mailroom, front office and housekeeping all fall into your realm. Being dedicated to great results You should be mobile and capable of working anywhere because you will perform daily check-ins around the front office and lobby to ensure high standards. Whatever mix-ups or jams that you spot, you should be quick to figure out the best repairs. Your input and ideas will be sought to help steer the team in directions that help make the facility perform at its best. A typical day for you also involves contact with vendorsreviewing their services and coordinating with them for the resolution of any service issues. Sound like you? To apply you need to have: Core facilities management skills If youre a graduate in any discipline, you will most likely to qualify for this role. You should also have 5-7 years of experience in facilities management. It would be great if you have tertiary qualifications in hotel management, building management and/or business. Outstanding team prowess Are you equipped to set up a team to success? Can you also play to your strengths and work effectively as a team member? If yes, thats greatthe ability to bring about positive changes and follow through with them will come in handy for this role. What we can do for you: At JLL, we make sure that you become the best version of yourself by helping you realise your full potential in an entrepreneurial and inclusive work environment. We will empower your ambitions through our dedicated Total Rewards Program, competitive pay and benefits package.

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2.0 - 5.0 years

2 - 6 Lacs

Mumbai

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What this job involves: Key Responsibilities: Lead and manage the technical shift operations of all facility systems, including HVAC, electrical, plumbing, and building automation systems. Develop and implement preventive maintenance programs to ensure the longevity and efficiency of facility equipment and systems. Oversee and coordinate major repair projects, renovations, and new installations. Analyze and optimize energy consumption, implementing energy-saving initiatives where possible. Ensure compliance with all relevant building codes, health and safety regulations, and environmental standards. Manage and mentor a team of technical staff, including supervisors, technicians, and contractors. Develop and manage monthly inventory for technical operations, maintenance. Conduct regular facility audits and risk assessments to identify areas for improvement and potential issues. Collaborate with other departments to align technical operations with overall business objectives. Stay updated on emerging technologies and industry best practices, recommending, and implementing improvements as appropriate. Scheduled Weekly Hours: 40

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2.0 - 7.0 years

4 - 7 Lacs

Hyderabad

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What this job involves: Providing onsite support You will be the Site Manager s trusted right hand on all facilities-related activities. You ll do this by performing routine site inspections to ensure all building processes and best practices are implemented and maintained. Where can processes be improved How can we save costs These are questions that will be at the forefront of the team s thinking. You, too, will always have an eye on this, contributing suggestions as they arise. You ll also lend the team a big hand by providing admin support including front desk duties, basic housekeeping and appointment coordination. You ll need to ensure we hit key performance indicators and meet our service level agreements. Key aspects: Monitoring of Housekeeping related activities Arrangement of all consumables and supplies for Client / any visits Preparing the Daily/Weekly and Monthly reports Interacting with the service & supply vendors. Undertake daily facility rounds and find out snags and raising proactive tickets for the same Effectively manage service provider teams to ensure an on time deliverable system. Routinely Inspect all services to ensure performance measures are being maintained and make the service score cards. Client/Stakeholder Management Proactively engage stakeholders to ensure that on site client s expectations are met though high levels of customer service Build and develop effective client / stakeholder relationships across multiple levels of the organisation Proactively understand the customers/ employees needs and act on them before being requested Maintain high standards of housekeeping of facility Improvements in the office aesthetics and operations as per need Finance Management Accurate billing and invoicing Adherence to the monthly forecast Invoice management. Procurement & Vendor Management Work on getting quotations as per site need Sharing indents for monthly material supply Zero stock out of situation Other Key Activities Collecting all documents from the vendor for compliance audit Developing interesting & fun user engagement activities Signage / Poster making for site awareness. Managing ad hoc vendors.

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4.0 - 8.0 years

5 - 10 Lacs

Goregaon

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Key Responsibilities: Front Desk Management: Greet and welcome visitors, clients, and staff with a professional and friendly attitude. Answer, screen, and direct incoming phone calls. Maintain the reception area, ensuring it is clean, organized, and presentable. Administrative Support: Manage office correspondence, including incoming and outgoing mail and courier services. Schedule and coordinate meetings, appointments, and travel arrangements for staff. Maintain office supplies inventory and place orders when necessary. Assist in preparing documents, reports, and presentations as required. Record Maintenance: Maintain visitor logs and ensure security protocols are followed for guest access. Update and manage databases and contact lists. Maintain filing systems, both digital and physical, for records and documents. Facilities Coordination: Liaise with vendors for office maintenance and equipment repairs. Coordinate housekeeping and ensure overall cleanliness of the office premises. Support for Events and Meetings: Assist in organizing office events, team gatherings, and meetings. Set up meeting rooms and ensure all required equipment and materials are available. Excellent verbal and written communication in English

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18.0 - 25.0 years

60 - 90 Lacs

Pune, Bengaluru, Mumbai (All Areas)

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Role & responsibilities The purpose of the Facility Manager is to take responsibility for the delivery of all workplace facility services, through the Banks Tier 1 and 2 vendor partners, along with any change programmes delivered at a local level, not limited to but including reactive works for both established and ad-hoc services. The Facility Manager has accountability for delivering the DB Global Real Estate Teams vision and strategy, at a country level, focusing on achieving consistent operational excellence and client/user satisfaction through industrialisation, price/value optionality, and leveraging increased automation and the use of technology to ensure Service Delivery and Operations are fully aligned and integrated. The Facility Manager is accountable for performance outcomes within their assigned work-stream. They will lead their local team providing regional oversight of operations and working closely with GRE colleagues to ensure client satisfaction, achievement of business goals and close management of risk. The Facility Manager is accountable for developing and implementing strategies to deliver continuous improvement through implementation of best practices, for execution of transformation and transition projects and for managing service provision through strategic partners and local vendors and vendor management colleagues. The Facility Manager is a member of the Service Delivery / Operations professions and will provide thought leadership in Service Delivery / Operations, particularly as it relates to their domain experience. The Facility Services Delivery Manager will develop strong, trusting relationships with leaders within the business and support their team members to achieve trusted advisor status. As a of the Global Real Restate Team they will be a leadership role model and will actively engage with members of the wider Divisional team, at all levels, ensuring employees understand how they are contributing to the delivery of the business strategy and their role in managing and minimising risk, as well as the future direction of the business. Preferred candidate profile

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7.0 - 12.0 years

6 - 10 Lacs

Bokaro, Jamshedpur, Ranchi

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Key Responsibilities: Act as a bridge between the plant floor and the office, ensuring that both operational and administrative functions are running efficiently and effectively. Oversee daily manufacturing activities, ensuring smooth production and adherence to quality and output targets. Maintain a safe and compliant work environment aligned with regulatory and industry standards. Monitor plant expenses and implement cost-control measures to stay within budget. Ensure timely maintenance of equipment through a preventive maintenance program. Track and report on production performance, operational efficiency, and other key metrics. Hire, train, and manage office and administrative staff, ensuring a motivated and productive team. Handle budgeting, payroll coordination, vendor payments, and other office-related financial tasks. Oversee general administrative duties such as scheduling, correspondence, and record maintenance. Lead or participate in projects focused on process improvement, growth, and compliance. Qualifications: Willingness to be based in Ranchi and take full ownership of plant and office operations. Excellent leadership and team management skills with the ability to multitask and take initiative. Strong analytical, problem-solving, and decision-making abilities. Proven ability to manage budgets, resources, and cross-functional teams. Proficiency in MS Office, especially Excel, and capable of drafting professional emails and reports. Suitable Candidate can also apply on recruitment@pensol.com

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7.0 - 10.0 years

8 - 11 Lacs

Anjar

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Secures premises and personnel by patrolling property, monitoring surveillance equipment, and access points. Investigates security breaches, incidents, and other alarming behavior. To train, supervise and control the Watch & Ward Staff of the Corporation to ensure proper security of the premises establishing and implementing comprehensive security strategies, policies and procedures to protect the company's infrastructure, employees and visitors.

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4.0 - 8.0 years

10 - 14 Lacs

Coimbatore

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Job Title - Workplace Service Delivery Associate Manager Management Level: 8-Associate Manager Location: Coimbatore, CODC1A Must-have skills: Strategic Facilities Management Good to have skills: Cloud, AI Job Summary : Plan and manage workplace operations for a geography or location Roles & Responsibilities: - Plan and manage workplace operations for a geography or location. - Deploy changes to global policies, operating models, and practices. - Manage operating and capital budgets for geography or location. - Ensure Workplace business operations meet or exceed service level requirements and corporate standards. - Ensure operational activities related to environmental requirements in collaboration with the Environment Lead and their support team are completed. - Leverage tools to improve quality of services, including office meters, sensors and SLA tracking. - for - S&C GN - CDI Position Title:Associate Manager Workplace Operations (Level 8) Location:Coimbatore Employment Type:Full Time Must have skills:Team management, Stake holder management, Analytical skills, budget management, service management, vendor management Good to have skills:Engineering and Maintenance understanding Experience:10 years + of Facility Management experience Educational Qualification:Any degree with additional certification will be added advantage About CF/S&C Corporate Functions include Human Resources, Finance, Legal, Marketing Communications, and Workplace Solutionsthat power Accenture's people across industries and functions to keep our business leading in the New. - Join the heart and soul of Accenture, partnering with our extraordinary people to bring innovation into every organization. - About Accenture:Accenture is a global professional services company with leading capabilities in digital, cloud and security. - Combining unmatched experience and specialized skills across more than 40 industries, the company offers Strategy and Consulting, Song (Interactive), Technology and Operations servicesall powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. - With net revenues of $64 billion for 2023, their 774,000+ employees deliver on the promise of technology and human ingenuity every day, serving clients in more than 49 countries and over 200 cities. - Roles & Responsibilities:Integrated Facilities Management Plan and manage workplace operations for the assigned locations. - Manage operating and capital budgets for geography or location. - Ensure Workplace business operations meet or exceed service level requirements and corporate standards. - Ensure operational activities related to environmental requirements in collaboration with the Environment Lead and their support team are completed. - Leverage tools to improve quality of services, including office meters, sensors and SLA tracking. - Actively be part of managing the day-to-day facilities operations and review the performance as per schedule. - Drive the Service Partner to execute the deliverables as per the agreed scope of works. - Actively participate in delivering the services along with tracking the service delivery performance of the service partner. - Performance Governance to be ensured through KPIs and ensuring... Professional & Technical Skills: - Relevant experience in the required domain. - Strong analytical, problem-solving, and communication skills. - Ability to work in a fast-paced, dynamic environment. Additional Information: - Opportunity to work on innovative projects. - Career growth and leadership exposure. About Our Company | Accenture Qualification Experience: 10 to 12 Years Educational Qualification: B.Com

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1.0 - 3.0 years

3 - 5 Lacs

Bengaluru

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Roles and Responsibilities: 1. Office Administration : a) Oversee day-to-day office operations and ensure a well-organized and efficient workplace b) Manage office supplies, equipment, and facilities. c) Handle vendor relationships and HR Petty cash 2. IT Support: a) Coordinate with admin, IT Team and employees for laptop arrangements and replacement. b) Track and manage company assets, including technology equipment and physical resources. c) Maintain asset records and coordinate with the IT team for updates. d) IT vendor management 3. Vendor Management : a) Monthly payables- Review vendor invoices for accuracy and compliance with agreed terms. Ensure timely processing and payment to maintain good relationships. b) Vendor Agreements- Arranging the agreements of the vendors c) Maintaining records- Keep a centralized, organized system for vendor documentation (agreements, invoices). Regularly update records to reflect any changes in vendor information or contract terms. d) Handling monthly ISO Audit- Ensure compliance with ISO standards by preparing necessary documentation related to vendor activities 4. Employee Engagement Coordination: a) Assist in planning and organizing employee engagement activities and events. B) Coordinate with teams for participation and smooth execution as and when planned 5. Maintaining Reports: Maintain required work reports to ensure smooth operations within the organization. 6. Grievance Handling: Handling day today queries of employees. 7. LnD : Multiple training programs are run at the same time hence work as program co-ordinator for training and attendance recordings. 8. Employee Onboarding and Documentation: a) Support the onboarding process for new hires by preparing necessary documents and facilitating orientation. b) Maintain accurate employee records and files. NOTE : The person should be ready to open and close the office incase of respective person is not available. Keywords facilities management,vendor relationships,petty cash,IT vendor management,vendor agreements,vendor documentation,ISO audit,employee engagement,team coordination,reports maintenance,grievance handling,Learning and Development,HR Operations*,Office Administration*

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0.0 - 2.0 years

2 - 4 Lacs

Ladakh, Leh

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Associate Laundry 0-2 Years Full-time Leh, Ladakh Job Summary: We are seeking a dedicated Laundry Associate to join our team. The ideal candidate will be responsible for handling laundry operations, including washing, drying, folding, and organizing linens and guest garments. You will maintain high cleanliness and quality standards, ensuring timely and efficient service. A keen eye for detail, ability to work in a fast-paced environment, and good teamwork are essential. Previous experience in laundry or hospitality services is preferred but not required. If you are passionate about providing excellent service and have a strong work ethic, we invite you to apply!

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15.0 - 20.0 years

5 - 9 Lacs

Pune, Delhi / NCR

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JOB PURPOSE: Facilities Manager at our NICMAR NCR campus will be responsible for managing and maintaining the physical infrastructure of facility and ensuring smooth operation, maintenance, and compliance with safety standards. The role primarily requires a combination of skills in operation and maintenance of HVAC, DG, HT, RO and STP with Electrical/Mechanical engineering knowledge and project management abilities. In addition, basic handling of civil construction supervision, and contractor management. KEY ACCOUNTABILITIES & RESPONSIBILITIES: - Responsible for all campus infrastructure, additions and modifications for all greenfield and brownfield developments to be undertaken at required location. - Will work to create a collective approach of solving infrastructural gaps in the current location and work towards improving and eliminating the same - Be stationed at project site and coordinate with teams, PMC and consultants and work towards completion of projects - Direct and manage project development from design stage to execution - Co-ordinate with architects, engineers, consultants and contractors to ensure all work completion as per design - Assist Project head in proper monitoring of progress of works and implementation of Maintenance Programme. - Ensure effective implementation of the maintenance contract and recommend penalty for the non performance of the Contractor to perform his obligations as provided in the contract. - Re-validate the civil design specifications for new rules and regulations based on upgraded level of execution for the specific project - Liaise and co-ordinate with relevant authorities for building, fire, water, electrical and campus facilities, and clearance of all encumbrances. - Conduct regular inspections to address maintenance and repairs. Manage facility budgets & expenses, negotiate contracts with vendors and service providers - Provide technical expertise and support for engineering projects related to facilities - Assist Project head in all matters related to variation orders, rates fixing for non-priced works using prevailing schedule, time extensions, settlement of claims, disputes including resources to arbitration - Accept any other related delegations and responsibilities as entrusted by relevant authorities INTERNAL & EXTERNAL RELATIONSHIP: Internal - Working under Head (Infrastructure project and planning) External - Relevant stakeholders. CANDIDATE REQUIREMENT: - A bachelor's degree in engineering or equivalent - Proven experience of at least 15 years as a facility engineer/manager or in similar role - Awareness of local regulations and liaison experience - Strong organizational and multi-tasking skills - Excellent communication and interpersonal skills - Conversant in Drawings, MS Office, MS Project - Exceptional attention to detail and accuracy - Professionalism and strong work ethic

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1.0 - 3.0 years

1 - 1 Lacs

himachal, north east

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Greet & welcome guests/clients in a professional & friendly manner Answer & manage incoming phone calls and emails promptly Handle visitor registration and maintain visitor logs Manage appointment scheduling and coordinate with relevant departments Required Candidate profile Maintain the reception area, ensuring it is tidy and presentable Provide information about services, facilities, and directions as needed To Apply: Whatsapp-7877714879; 8529925583

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5.0 - 10.0 years

5 - 12 Lacs

Mumbai

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Tech Mahindra is Hiring for Assistant Manager Location: Mumbai Working Days: 5 days a week Shift Time: Between 7 AM to 11PM (Nine & Half hour shift) Experience: Minimum 6-8 years in Facilities Management with a large organization preferably with BPO Education Post Graduate / Graduate Job Responsibilities To manage General Admin and Facility Management (FM) General Administration Handling functioning, manpower deployment for F&P services. Monitoring SLAs & KPI are for Company and outsourced agencies towards effective service deliverance. Manpower planning and ensuring of proper teamwork for all the facilities. Ensuring health and safety requirement with urgency. Resolving emergency maintenance within timelines Managing services like housekeeping, Hygiene, sanitation, pest control, Drinking water, security & vigilance, and clients, stationery, Furniture and fixtures, Access control, Office equipments, Scrap disposal, Fire Systems, First Aid, Courier & Dispatch, etc. Maintenance of Equipment and Assets Complete monitoring of Fire Alarm System and Firefighting system and ensure that Public Address system is operational all time and Regular PPM with Service Provider. To schedule and supervise the PPM and repair work, facility and equipment. Conduct inspections of premises and review work of subordinate staff. Coordinating with the BMS Staff and Maintenance of premises. Liaison with Authorities Liaison with govt. agencies such as Fire Dept., BMC, Local Police etc. Security and Safety Handling Security & Safety systems and all relevant procedures towards EHS. Complete Monitoring of CCTV recordings and to look into the matter if any issue arises. Complete briefing of Security Staff and Shift allocation with taking report from Security Officer. Monitor all tools & procedure towards people & asset movement within the premises. Infra Developments On sites Project Development monitoring and weekly development MIS for management. To Ensure the Work is as per given SLA and work is as per SOW. Finance and Budget Taking care of Budget and expenses as per the SOP. Monitoring the Budget and Reporting on MIS for any variation in the same along with team. To get various service providers Billing approved and submitting for further process to finance. Tracking of all AMC and work orders through tracker & getting renewed well before hand for smooth functioning. To ensure payment are done to channel service provider on timely basis. Controlling Budget and overhead expenses. Procurement To ensure the Office stationery is procured well in advance after getting approval on requisition. Procurement of Pantry Items Ensure all Repair and Maintenance Accessories are in stock for any emergency breakdown. Coordinating and monitoring activities of contract suppliers and maintaining relationship for smooth functioning and check work completed by contractors and vendors as per the schedule. Vendor Management Vendors and suppliers management by getting quotes through E-quote and coordinate with commercial team. Calculating and comparing costs for goods and services to maximize cost-effectiveness. candidates residing in Mumbai can only apply . Interested candidates can mail they are cv on diana.amon@techmahindra.com

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4.0 - 6.0 years

6 - 8 Lacs

Bengaluru

Work from Office

Senior Site Service Manager, Facilities Management Work Dynamics Here in Bangalore we manage [ over 2 Mil square feet of space ] across [ 05 offices ]. Our clients mission "to organize the world's information and make it universally accessible and useful" has helped it become one of the few companies in the world worth more than one trillion US dollars. The Asia Pacific region is an important part of our clients success: occupying 65 offices across 13 countries. JLL helps our client achieve its ambitions by delivering the services and supporting the spaces that enable their business to thrive. Kick start your career by working in a team managing some of the world's most inspiring office spaces. With nearly 10 million square feet of office space across Asia, there is plenty of room to grow! The JLL account team has developed a unique culture, drawing and adapting from JLL and our clients way of working and thinking. What this job involves: Leading onsite operations Are you a pro at giving onsite support and leading a team effectively To be successful in this role, youll be passionate about providing facilities management services. Youll implement and monitor building procedures and performance measures, ensuring these are maintained at all times. Likewise, youll boost onsite operations by promoting best practices and creating better processes within your team. Winning our clients trust Youll be working closely with our client so strong relationship management skills are required. In this fast paced and high volume environment, youll be proactive and organised. Youll be forward thinking and anticipate future requests to meet our clients expectations consistently. As the go-to person for any facilities related queries or concerns in your city, you will be responsible for overseeing all operations. Strategic planning Supported by your country lead, youll play an active role in developing business strategies focusing on the integrity of data, onboarding of new team members, timely delivery of services and delivery against targets will be a key focus. Meeting the clients facilities needs In this exciting and dynamic environment, youll work closely with our client, vendors and other stakeholders on facility related enquiries and requirements. Your planning and budgeting skills will also be vital to the job, as youll take part in the procurement of vendors and services from time to time. Leading Health & Safety efforts In this role, you will play an important role in ensuring everyones health and safety by keeping to safe workplace procedures.. This role puts you on the first line of defence against risks. As such, you will help implement and manage risk management programs. Youll also be expected to follow escalation and incident reporting procedures and comply with all applicable guidelines and practices. Leading from the front You will demonstrate and maintain our I am JLL core behaviour and values. Mentoring, coaching and guiding, youll develop and sustain a high-quality motivated team. Youll be responsible for maintaining a culture of teamwork, cooperation and performance excellence. Working within a diverse and inclusive team, experience of managing over/approx 20+ team members would be a strong advantage in this role with the ability to develop strong relationships and rapport with people from all backgrounds. Maintaining high staff morale, trust and ethical work practices will also be a key focus. Sound like you To apply you need to be: Experience At minimum, you have a Bachelors degree in facilities management, building management, business or other related field. And/or 10+ years relevant experience in facilities, property management, hospitality or related fields. Solid knowledge and understanding of critical facilities, health and safety requirements, vendor management and commercial contracts would be an advantage. Expected to know in detail about soft service, pest control, civil and Interior activities, Indoor as well as outdoor landscaping activities. All these service RFP process, KPI related queries, agreement process, Budget, Forecast, accrual, Invoice, transition phase experience etc is mandatory requirement to apply for this position. Client focused enthusiast Can you lead by example and develop your team to achieve maximum client satisfaction levels Are you able to encourage cooperation and performance excellence A yes means you can function as a coach ensuring high morale and work ethic in the team, as well as continuing effective client collaboration and partnership. Great time management Equipped with excellent planning & organizational skills, youll be skilled in prioritizing conflicting priorities and meeting tight deadlines. With the ability to manage multiple and complex operational matters on a daily basis, your analytical skills and capacity to deal with ambiguity will be an asset. Focusing on effective long term solutions for complex problems will be key to your success. People person You will possess strong presentation, verbal and written communication skills in English as this is our Clients main language. Youll be an active listener which will translate into your proactive and professional approach to service delivery and stakeholder engagement. Youll be able to interact with a wide range of stakeholders regardless of corporate level and have the EQ to manage conflict balancing both the clients and JLLs requirements. As an effective leader youll promote open, constructive and collaborative relationships and realise that your team's success is your success. Knowledge on BU

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10.0 - 14.0 years

12 - 16 Lacs

Bengaluru

Work from Office

What this job involves: Leading onsite operations Are you a pro at giving onsite support and leading a team effectively To be successful in this role, youll be passionate about providing facilities management services. Youll implement and monitor building procedures and performance measures, ensuring these are maintained at all times. Likewise, youll boost onsite operations by promoting best practices and creating better processes within your team. Winning our clients trust Youll be working closely with our client so strong relationship management skills are required. In this fast paced and high volume environment, youll be proactive and organised. Youll be forward thinking and anticipate future requests to meet our clients expectations consistently. As the go-to person for any facilities related queries or concerns in your city, you will be responsible for overseeing all operations. Strategic planning Supported by your country lead, youll play an active role in developing business strategies focusing on the integrity of data, onboarding of new team members, timely delivery of services and delivery against targets will be a key focus. Meeting the clients facilities needs In this exciting and dynamic environment, youll work closely with our client, vendors and other stakeholders on facility related enquiries and requirements. Your planning and budgeting skills will also be vital to the job, as youll take part in the procurement of vendors and services from time to time. Leading Health & Safety efforts In this role, you will play an important role in ensuring everyones health and safety by keeping to safe workplace procedures.. This role puts you on the first line of defence against risks. As such, you will help implement and manage risk management programs. Youll also be expected to follow escalation and incident reporting procedures and comply with all applicable guidelines and practices. Leading from the front You will demonstrate and maintain our I am JLL core behaviour and values. Mentoring, coaching and guiding, youll develop and sustain a high-quality motivated team. Youll be responsible for maintaining a culture of teamwork, cooperation and performance excellence. Working within a diverse and inclusive team, experience of managing over/approx 20+ team members would be a strong advantage in this role with the ability to develop strong relationships and rapport with people from all backgrounds. Maintaining high staff morale, trust and ethical work practices will also be a key focus. Sound like you To apply you need to be: Experience At minimum, you have a Bachelors degree in facilities management, building management, business or other related field. And/or 10+ years relevant experience in facilities, property management, hospitality or related fields. Solid knowledge and understanding of critical facilities, health and safety requirements, vendor management and commercial contracts would be an advantage. Expected to know in detail about soft service, pest control, civil and Interior activities, Indoor as well as outdoor landscaping activities. All these service RFP process, KPI related queries, agreement process, Budget, Forecast, accrual, Invoice, transition phase experience etc is mandatory requirement to apply for this position. Client focused enthusiast Can you lead by example and develop your team to achieve maximum client satisfaction levels Are you able to encourage cooperation and performance excellence A yes means you can function as a coach ensuring high morale and work ethic in the team, as well as continuing effective client collaboration and partnership. Great time management Equipped with excellent planning & organizational skills, youll be skilled in prioritizing conflicting priorities and meeting tight deadlines. With the ability to manage multiple and complex operational matters on a daily basis, your analytical skills and capacity to deal with ambiguity will be an asset. Focusing on effective long term solutions for complex problems will be key to your success. People person You will possess strong presentation, verbal and written communication skills in English as this is our Clients main language. Youll be an active listener which will translate into your proactive and professional approach to service delivery and stakeholder engagement. Youll be able to interact with a wide range of stakeholders regardless of corporate level and have the EQ to manage conflict balancing both the clients and JLLs requirements. As an effective leader youll promote open, constructive and collaborative relationships and realise that your team's success is your success. Knowledge on BU

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10.0 - 20.0 years

14 - 18 Lacs

Hyderabad

Work from Office

Role & responsibilities The General Manager of Operations oversees and directs the day-to-day operations of facility management services. This role involves managing staff, ensuring the efficient operation of facilities, and maintaining a high standard of service delivery. Key responsibilities include: Leadership and Management : Supervise and lead the operations team, ensuring that tasks are executed efficiently and in alignment with organizational goals. Facility Operations : Oversee the maintenance, safety, and overall functionality of facilities, ensuring they meet regulatory requirements and operational standards. Budgeting and Financial Management : Develop and manage budgets, monitor expenses, and implement cost-saving initiatives while maintaining service quality. Client Relations : Build and maintain strong relationships with clients, ensuring satisfaction and addressing any concerns related to facility services. Compliance and Safety : Ensure that all operations comply with industry standards, regulations, and safety protocols. Staff Development : Recruit, train, and support team members to ensure a skilled, motivated workforce. Performance Monitoring : Track and evaluate the performance of facility services, implementing improvements when necessary. This role plays a critical part in ensuring smooth, efficient, and cost-effective facility management operations. Preferred candidate profile * Should have experience in handling the operations of a large Facility management company. Should be able to attract new clients & control a large force of workers. * Will be responsible for day to day running of a Facility Management Company. Should be experienced in running a Facility Management company, including client interaction, adding new clients to the list, handling a large force of workers & delegation. * Good Knowledge in Facilities (Technical and Soft services), * Heading entire Facility Management Team

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4.0 - 8.0 years

4 - 7 Lacs

Pune

Work from Office

Workspace Experience Enablement Assistant Manager Work Dynamics (Integrated Facilities Management) ROLE AND RESPONSIBILITIES OVERALL ROLE This position is responsible for creating Delight by breeding a Customer-Centric Experience for Occupants and Guests within assigned portfolio, with the focus on providing outstanding Experience in the Workspace. This candidate will have a deep understanding of the Workspace and the Surrounding areas and become the single point of contact for daily Workspace needs on the office floors and a counsel to the Guests present. The role acts as an embedded point of contact for the JPMC Global Real Estate (GRE) team regarding Workspace activities at a Site level and supports account initiatives by driving consistent implementation and delivery through nudge behaviours. A pivotal aspect of this role is active engagement and interfacing with the lines of business and occupants as the ultimate service recipients. MAJOR RESPONSIBILITIES Transforming to the Workspace Team of the future Creates Occupant Delight Has a natural hospitality-orientated communications acumen Embedded Go To trusted Workspace partner fostering all-level relationships Understands business traits/ cadence/ needs Deep Workspace & Surrounding area knowledge Shares observations regarding any misalignment to nudge behaviours (incl. data from Workspace Delivery team) Single Point of Contact for issues resolution & Workspace change within the premises Problem solves & Resets space on the fly Acts as basic counsel regarding space needs/options as per Workspace Standards Be part of a highly proactive, responsive, dynamic and agile team Establish direct relationship with the client business units and their neighbourhood community, understand their issues, display confidence and satisfy needs and requirements of all requests Escalate facilities issues to management team when necessary Consolidate feedback to management team regularly for ongoing improvement implementation Participate in ad-hoc projects when required Client/Stakeholder Management Assist workspace experience manager in Pro-actively developing and managing Client relationships ensuring that expected service levels are achieved Comply with all requirements of the Client contract and meet or exceed Key Performance Indicators Deliver an exceptional quality of service to the Client, as reflected by Client feedback Actively recover feedback from the end user Report any concerns or patterns in employee feedback periodically to workspace experience manager Leadership / Staff Management Actively encourage an environment that supports teamwork, co-operation, performance excellence and personal success Proactively manage the team to deliver Delight Develop the team through performance assessments and training, managing staff workload through correct resourcing and developing a succession plan for key team members and on-site Vendors Operations Management Must be customer focused and be proactive in establishing customer relationships Responsible and accountable for all service request Ensure service deliverables are met with SLA and KPI Periodically review all reports and feedback to identify trends and bring changes Respond and close all service tickets and feedbacks within defined SLA Plan and execute employee engagement events in line with client expectations Communicate with users by consolidating feedback to ensure expectations are achieved Escalate facilities issues to management team when necessary Have periodic connects with all point of contact of different business to understand their perspective of service Work with all related parties on timely delivery of all services To undertake continuous floor inspections ensure cleanliness and maintenance is correct Establish direct relationship with the client business units and their neighbourhood community, understand their issues, display confidence and satisfy needs and requirements of all requests Continuous Improvement implementation Conduct data analysis report when necessary Ensure the delivery of all operational requirements as per the client scope of works across site Develop and implement operational procedures and performance measures to ensure simplification and accuracy of work methods, reliability of systems and consistency Drive Client specific initiatives such technology roll-outs, benchmarking, best practices etc. Ensure operations are aligned to financial processes and controls are adhered to at all times to achieve good financial management. Ensure compliance with JLL and client Health, Safety, Environment and Risk Management policies and procedures Ensure data integrity of all systems across the Region and perform audits from time to time Oversee office premises and delivery of hospitality services for users Participate in ad-hoc projects when required CANDIDATE SPECIFICATION: KEY SELECTION CRITERIA Ideal Experience Experience of 4 + years in hospitality hotel & aviation Industry / Coworking spaces Proven ability to initiate and follow with improvement initiatives, create opportunities for efficiencies and process amendments Able to adapt in a fast-paced working environment and versatile in meeting client changing needs and requirements Strong analytical, organization and administration skills Proficient in MS Office suite An added benefit would be a Bachelors degree/ Degree in Hotel Management, business or other related field; Excellent communication verbal and written. Experience of leading a young millennial team Critical Competencies for Success (with corresponding I am JLL behaviours) Client Focus & Relationship Management I Value my Customers Demonstrates proactive & professional approach to customer service and stakeholder engagement Has a natural hospitality-orientated communications acumen Ability to interact with a wide range of client staff, including senior levels Ability to manage conflict and balance between client and firm requirements Has a customer service oriented attitude People Management and Team Leadership I am a Team Player Ability to lead team effectively, train them well and promote open, constructive and collaborative relationships at all levels Program Management & Organizational Skills I am Proactive Excellent planning & organizational skills to prioritize work and meet tight deadlines Proven ability to manage multiple and complex operational matters on a daily basis Problem Solving & Strategic Thinking I am Innovative Capacity to deal with ambiguity and solve complex problems effectively Analytical, proven ability to solve problems using a quantitative approach Proven ability to employ holistic approaches and looks at long term solutions Other Personal Characteristics Natural communicator who enjoys engaging at all levels Creative mindset Self-motivated and confident Exhibits honesty & trustworthiness Open to new ideas & willing to challenge status quo Works well with diverse teams from various countries/cultures KEY STAKEHOLDERS Management Staff Client Representatives Client Occupants / End-users Vendor Staff DIRECT REPORTS Workspace Enablers INDIRECT REPORTS TBC REPORTING TO Workspace Experience Enablement lead

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10.0 - 15.0 years

12 - 17 Lacs

Mumbai

Work from Office

Job Overview: We are seeking an exceptional Facilities Management leader to oversee our extensive Integrated Facilities Management (IFM) operations across India, encompassing 400-500 retail branches and around 10 major offices. The ideal candidate will combine strategic vision with hands-on expertise to manage this diverse portfolio, leveraging cutting-edge technologies, data analytics, and sustainable practices to drive operational excellence and enhance user experiences across all facilities. Key Responsibilities: Strategic Leadership: Develop and implement comprehensive IFM strategies aligned with organizational objectives for a geographically dispersed portfolio Manage a diverse range of facilities, from retail branches to large office campuses across India Lead and mentor a large, geographically distributed team of facilities management and technical professionals Single point of accountability to client as Key Account Management contact point Oversee profit & loss of account performance, financial management, staff planning and talent management, vendor strategies and overall responsible for performance to client. Represent India to deliver to regional initiatives and program. Operational Excellence: Oversee teams day-to-day facilities operations for portfolio, including maintenance, security, cleaning, and other support services Implement standardized best practices in IFM across all locations to ensure consistent, high-quality service delivery Develop and monitor key performance indicators (KPIs) to measure operational efficiency across the diverse portfolio Technology and Innovation: Spearhead the integration of generative AI and advanced technologies to manage a large, distributed facilities network efficiently Implement smart building solutions across major offices and adapt technologies for smaller retail branches to optimize energy usage, space utilization, and maintenance schedules Leverage data analytics to drive informed decision-making and predictive maintenance across the entire portfolio Sustainability Initiatives: Develop and implement scalable sustainability strategies to reduce the environmental impact across all facilities Ensure compliance with local and international environmental regulations for diverse facility types User Experience Enhancement: Collaborate with relevant departments to create consistent, high-quality workplace environments that foster productivity, wellbeing, and satisfaction across all facility types Implement and manage systems for gathering and acting on user feedback regarding facilities, tailored for both office and retail environments Ensure that workplace design and amenities align with evolving needs and expectations of diverse user groups Data-Driven Management: Establish robust data collection and analysis processes across all IFM operations, integrating data from various facility types Utilize data insights to optimize space utilization, energy consumption, and resource allocation across the portfolio Develop comprehensive data-driven reporting mechanisms for senior management, providing insights on the entire facilities network Vendor Management: Manage relationships with multiple service providers and contractors across India Negotiate and oversee service level agreements (SLAs) to ensure high-quality service delivery across all locations Implement performance-based contracts that incentivize innovation and efficiency, tailored to different facility types Budget and Financial Management: Develop and manage the IFM budget for the entire portfolio, balancing the needs of diverse facility types Identify and implement cost-saving measures without compromising service quality across the network Provide regular financial reports and analysis to senior management, including performance metrics for different facility categories Compliance Ensure compliance to law and regulations in account delivery Ensure compliance with clients minimum audit standards Ensure compliance with JLL audit and compliance program Qualifications: Bachelor's degree in Facilities Management, Engineering, Business Administration, or related field Minimum 10-15 years of experience in facilities management, with at least 3-5 years in a senior leadership role managing diverse, geographically dispersed portfolios Proven experience in managing retail and office facilities, with a strong understanding of the unique challenges and opportunities in each environment Strong understanding of emerging technologies in IFM, including AI, IoT, and data analytics, and their application across various facility types Demonstrated success in implementing sustainable practices in large-scale, diverse facilities networks Experience with smart building technologies and their integration into IFM operations for both large offices and smaller retail branches Excellent leadership, communication, and problem-solving skills, with the ability to manage teams across multiple locations Strong knowledge of Indian real estate markets, local regulations, and cultural nuances affecting facilities management

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