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3.0 - 5.0 years
5 - 7 Lacs
Pune
Work from Office
Duties & responsibilities Site operations management. Monitoring of Housekeeping related activities. Arrangement of all consumables and supplies for Client / VIP visits. Interfacing with the pest control for carrying out the pest control activities at the facility. Monitoring the mail room activities. Preparing the Daily/Weekly and Monthly reports. Ensuring all compliance audit documents are submitted by vendor in compliance audit site. Interacting with the housekeeping vendor. Taking facility rounds and find out snags and raising Corrigo tickets for the same. Follow up and close the corrigo tickets logged as per SLA. Effectively manage ground team to ensure an on time deliverable system. Routine inspection of all services to ensure performance measures are being maintained. Support the Assistant Workplace Manager in all administrative functions, security issues and Workplace services and any other administrative functions deemed by Client. Ownership of the day-to-day administration, including reports generation of the inventory tracker. Briefing all the housekeeping/mailroom staff during shift deployment and communicate the priorities of the day and address complaints. Oversee the pantry equipment and reprographic equipment operations during the shift and identify issues and take necessary actions. Communicate to the Assistant Workplace Manager all incidents issues and pending problems. Take rounds of the workplace regularly and fill Dont Walk By and share email to all team. Identify issues at workplace and initiate immediate rectification actions. Monitoring cafeteria kitchen cleanliness, vending machines, stock maintenance and all-time availability of the same. Monitoring the food vendors at site. Soft services stores and stocks to be maintained as per standards. Indent monthly requirements for soft services as per the month's budget. Involve in Vendor staff Training & Development. Manage concierge requests from client through office boy. Manage laundry. Maintaining stock and issuing of sports equipments, kitchen equipments & breakage count. Maintain artifacts asset register on quarterly basis. Vendor grooming and real time monitoring of services and periodic reviews and maintain performance evaluation on monthly basis. Ensuring vendor background checks are maintained on regular basis. Performance objectives Provide Superior Client Service (weighting 50%) Initiative or Process Improvement in Functional Area (weighting 40%) Personal and Professional Development (weighting 10%) Key skills Team handling experience Should have good working knowledge on soft services Computer Knowledge Should have good communication skills Employee specification Candidate should have 3-5 years experience in Facilities/Event Management industry into IT / Banking / Corporate set up. What this job involves: Prioritising the facilities needs Working with both the facilities manager and the assistant facilities manager, youll oversee the propertys day-to-day operations and ensure that all administrative functions, security issues and facility services are covered. Likewise, youll strive for continuous improvement in the process. Youll also keep an eye out on the propertys supplies and ensure that it has adequate stocks and materials to keep the operations smooth like a well-oiled machine. Likewise, youll manage supply and service contracts as approved by clients. In addition, youll help mitigate risks by taking part in emergency evacuation procedures, and handling crisis management and business continuity plans. Youll also be on top of health and safety issues that may arise, and actively participate in reviewing them. Also part of your mandate is to monitor the propertys budget. As the person in charge, youll make sure that theres enough petty cash to support operations. Youll also see to it that vendor invoice processes comply with standards. Going above and beyond expectations Client satisfaction is second nature to the person in charge. In this role, youll take on difficult issues and seek out opportunities to improve operations. Youll also be constantly in tune with the team to achieve key performance metrics and meet service level agreements. In addition, youll carry out routine service audits to ensure that the team maintains its overall performance. Youll also be in charge of creating stock reports, meeting minutes and monthly management reports to the clients. Sound like you To apply you need to have: Strong knowledge of property operations Playing a key role, the ideal candidate holds a degree in business or hotel and building management, and at least three to five years experience in facilities management. You must also demonstrate good working knowledge in occupational safety, as well as aptitude in client-centric operations. Solid background in team management Are you an adept leader with a proven track record in managing a team Are you capable of effectively rolling out improvement plans Do you possess superior communications and reporting skills If these soft skills are your areas of expertise, then we are more than thrilled to have you aboard.
Posted 1 month ago
2.0 - 4.0 years
4 - 6 Lacs
Pune
Work from Office
Workspace Delivery Coordinator Work Dynamics (Integrated Facilities Management) ROLE AND RESPONSIBILITIES OVERALL ROLE This position is in its nature proactive and focused on the detail, to ensure workspace services are delivered to an agreed consistent standard to enable Occupant and Guest Experience based on requirements works every time, while maintaining safe working practices throughout all we do. The role oversees the day-to-day service delivery by the Workspace team and vendor partners, ensuring compliance to SOPs and SLAs. Importantly alignment must prevail with the Workspace Experience team to ensure gearing of the service delivery to the ultimate target of creating Customer Delight, with agility of mind, and so service provision, to maintain this alignment. A key aspect of this role is engagement with other service partners to deliver on consistency of service to Occupants and Guests.. MAJOR RESPONSIBILITIES Transforming to the Workspace Team of the future Commitment to deliver the best level of service every time through obsessive level of attention to detail Ensures resets back to agreed format, including owning Clear Deck policy / and associated reporting to Workspace Experience team to allow for onward sharing with LOBs Proactive checks to agreed schedule, reviewing ping reports from with a proportion after business hours so Occupants come back to refreshed and clean workspace Client/Stakeholder Management (in support of the Site Lead) Comply with all requirements of the Client contract and meet or exceed Key Performance Indicators Deliver an exceptional quality of service to the Client, as reflected by Client feedback Operations Management Functional operational control to deliver excellence every time Managing Soft services related operations Interfacing with the pest control for carrying out the pest control activities at the facility. Interacting with the Housekeeping vendor, collecting all documents from the vendor for compliance audit Taking facility rounds and find out snags and raising tickets for the same Preparing the Daily/Weekly and Monthly reports Ownership of the Day to day administration, including reports generation of the stocks tracker. Follow up and close the tickets logged Take rounds of the facility regularly to identify issues in and initiate immediate rectification actions Meet the housekeeping in charge during the shift to discuss and communicate priorities for the shift and address complaints Involve in Vendor staff Training & Development. Implement service tasks, procedures and policies and measure performance Provide comprehensive workspace management for the office premises Be able to resolve problems or improve operations Implementation of service task, procedures, and policies Assist with critical out-of-hours issues & participate as a key team member in responses to emergency situations Report building incident following with set escalation channels with measures and solutions Coordinate, manage and oversee vendors to perform a wide range of workspace-related services Work with all related parties on timely delivery of all services When necessary, raise risks to Workspace Experience Site Lead for further investigation Continuous Improvement implementation Cost saving mind-set that drives value for service as every level Conduct data analysis report when necessary CANDIDATE SPECIFICATION: KEY SELECTION CRITERIA Ideal Experience Hospitality / IFM experience of 2 + years or Freshers with Degree/Diploma in Hotel Management or related field. Added benefit would be experience specifically in Housekeeping, detail oriented with good eye for detail Good verbal and written communication skills as well as presentation skills Able to adapt in a fast-paced working environment and versatile in meeting client changing needs and requirements Strong analytical, organization and administration skills Critical Competencies for Success (with corresponding I am JLL behaviours) Client Focus & Relationship Management I Value my Customers Demonstrates proactive & professional approach to customer service and stakeholder engagement Has a natural hospitality-orientated communications acumen Ability to interact with a wide range of client staff, including senior levels Ability to manage conflict and balance between client and firm requirements Has a customer service oriented attitude People Management and Team Leadership I am a Team Player Ability to lead team effectively, train them well and promote open, constructive and collaborative relationships at all levels Program Management & Organizational Skills I am Proactive Excellent planning & organizational skills to prioritize work and meet tight deadlines Proven ability to manage multiple and complex operational matters on a daily basis Problem Solving & Strategic Thinking I am Innovative Capacity to deal with ambiguity and solve complex problems effectively Analytical, proven ability to solve problems using a quantitative approach Proven ability to employ holistic approaches and looks at long term solutions Other Personal Characteristics Natural communicator who enjoys engaging at all levels Self-motivated and confident Exhibits honesty & trustworthiness Open to new ideas & willing to challenge status quo Works well with diverse teams from various countries/cultures KEY STAKEHOLDERS Management Staff Client Representatives Client Occupants / End-users Vendor Staff REPORTING TO Workspace Delivery Assistant Manager On-site Pune, MH
Posted 1 month ago
12.0 - 22.0 years
11 - 16 Lacs
Nashik, Sinnar
Work from Office
Job Summary: We are seeking a dynamic HR and Admin Manager to join our mid-sized manufacturing plant. The ideal candidate will have a strong background in HR and administration, with a focus on talent acquisition, employee relations, and operational efficiency. Key Responsibilities: HR Functions: Talent Acquisition: Develop and implement effective recruitment strategies to attract and hire top talent Employee Relations: Foster a positive and inclusive workplace culture, manage employee relations issues, and ensure compliance with labor laws Performance Management: Oversee performance management processes, including goal setting, performance reviews, and talent development Training and Development: Identify training needs, develop and deliver training programs, and track employee development Compensation and Benefits: Manage compensation structures, administer benefits programs, and ensure compliance with all relevant regulations HR Analytics: Utilize HR data to analyze trends, identify areas for improvement, and inform strategic decision-making Organization Structure: Optimize the organization structure to support business growth and efficiency Admin Functions: Facilities Management: Oversee the maintenance and upkeep of the plant facilities Transportation: Manage the company's transportation needs, including employee transportation and logistics Employee Welfare: Implement employee welfare programs and ensure a safe and healthy work environment Administrative Support: Provide administrative support to the management team, including scheduling meetings, managing calendars, and handling correspondence Qualifications: Bachelor's degree in Human Resources Management or a related field 10-15 years of experience in HR and administration, preferably in a manufacturing setting Strong understanding of labor laws and regulations Excellent organizational and time management skills Strong communication and interpersonal skills Proficiency in MS Office Suite and HR management software Preferred Qualifications: Experience working in a mid-sized manufacturing plant between 200-500 cr Experience with employee relations investigations and grievance handling
Posted 1 month ago
3.0 - 8.0 years
6 - 10 Lacs
Bengaluru
Work from Office
As a Fortune 50 company with more than 400,000 team members worldwide, Target is an iconic brand and one of America's leading retailers. Joining Target means promoting a culture of mutual care and respect and striving to make the most meaningful and positive impact. Becoming a Target team member means joining a community that values different voices and lifts each other up . Here, we believe your unique perspective is important, and you'll build relationships by being authentic and respectful. Overview about TII At Target, we have a timeless purpose and a proven strategy. And that hasnt happened by accident. Some of the best minds from different backgrounds come together at Target to redefine retail in an inclusive learning environment that values people and delivers world-class outcomes. That winning formula is especially apparent in Bengaluru, where Target in India operates as a fully integrated part of Targets global team and has more than 4,000 team members supporting the companys global strategy and operations. PRIMARY FUNCTION: The Corporate Real Estate (CRE) Professional will be responsible for overseeing and optimizing the organizations real estate portfolio, with a focus on space planning, stakeholder engagement, and project execution. This role plays a key part in aligning workplace strategy with business objectives by managing space allocation, supporting construction and renovation projects, coordinating with internal stakeholders, and driving efficient use of resources through strategic budgeting and seat planning. Strong communication skills and cross-functional collaboration are essential to ensure real estate initiatives are delivered effectively on time, and within budget. PRINCIPAL DUTIES AND RESPONSIBILITIES Manage and optimize workspace planning to ensure efficient use of real estate in line with business growth and organizational needs. Act as the key liaison between internal stakeholders to gather requirements, align on space strategy, and support organizational goals. Coordinate real estate construction and fit-out projects, including office buildouts, renovations, and relocations, ensuring timely and cost-effective delivery. Drive strategic seat planning by forecasting space demand, maintaining accurate occupancy data, and supporting hybrid or agile workplace models. Develop and manage real estate budgets, including capital and operating expenditures, while identifying opportunities for cost optimization. Maintain and utilize space/seat management tools for accurate reporting and planning. Prepare and deliver clear, concise reports and presentations to leadership to support data-driven decision-making. REPORTING/WORKING RELATIONSHIPS : Reports to Sr. Manager and above Skills/Abilities Space Planning Expertise: Strong understanding of workplace strategy, space optimization, and seat planning principles. Project Management: Proven ability to manage real estate construction and renovation projects from planning through execution, including coordination with vendors and contractors. Stakeholder Management: Skilled at building effective relationships with cross-functional teams and balancing diverse stakeholder needs. Financial Acumen: Experience in budgeting, forecasting, and managing capital and operational real estate expenditures. Analytical Thinking: Ability to analyze occupancy data, space utilization metrics, and project performance to support strategic decision-making. Communication Excellent verbal and written communication skills; able to clearly articulate plans, progress, and outcomes to both technical and non-technical audiences. Technical Proficiency Working knowledge of business application software (Outlook, PowerPoint, Excel, and Word). Problem-Solving Strong critical thinking and a proactive approach to identifying and addressing challenges. Organizational Skills Able to manage multiple projects, deadlines, and stakeholders with strong attention to detail and time management. Desired Qualifications and Experience Bachelors degree from a recognized university. (BE/Bsc/BCA/BBA or equivalent) 3 to 8 years related experience in Real estate management/Facility management/project execution/Space management. Useful Links- Life at Target- https://india.target.com/ Benefits- https://india.target.com/life-at-target/workplace/benefits Culture- https://india.target.com/life-at-target/belonging
Posted 1 month ago
2.0 - 5.0 years
4 - 7 Lacs
Mumbai
Work from Office
POSITION GOALS Set up Standard Operating Procedures for all soft services activities and ensure compliance at site. Must be able to recognize system shortcomings and respond to operational and emergency situations. Ensure client SLA & KPI achieved with highest level of customer satisfaction. Appropriate checks and control measures for all vendor staff activity and tracking mechanism DUTIES AND RESPONSIBILITIES Ensure Deep cleaning activities are undertaken in accordance with the schedule. Ensure the implementation and management of Risk and Safety work practices to reduce any interruption to operations. Ensure all the Helpdesk tickets are tracked and closed within SLA to achieve the client satisfaction scores. Provide training to on-site teams on equipment procedures and implementation. Support service delivery teams on equipment maintenance and upkeep. Conduct regular audits to ensure that the procedures are being followed and updated as required. Ensure and coordinate for adequate material availability and to maintain the stores to keep inventories of all HK materials without any interruptions. Ensure compliance with statutory regulations on fire, health, and safety standards. Ensure that service delivery teams and on-site contractors undergo a Health and Safety Induction prior to deployment. Maintain equipment database for site and have proper inventory management for the materials. Prepare / provide input to the site monthly report to be submitted to client EMPLOYEE SPECIFICATIONS KEY COMPETENCIES Territory qualifications in property, building or facilities management required. Excellent people skills and ability to interact with a wide range of client staff and demands. Demonstrated experience with tendering and service improvement initiatives required. Knowledge on basic safety standards at workplace and eye for details to bring in improved standards on cleaning activities. Knowledge of Strong PC literacy and proven to manage daily activities using various systems.
Posted 1 month ago
1.0 - 3.0 years
3 - 5 Lacs
Bengaluru
Work from Office
JD for Technical Shift Executive, The candidate must qualification in minimum Qualification Diploma/ BE in electrical Background & He should have Grade- I Electrical licence from department of electrical inspectorate to operate the 11KV & 440v operations, Candidates with an experience in manufacturing should manage Schneider's business needs around-the-clock. Roles & Responsibilities Complete end to end site operations & maintenance. Support for FM and report daily updates/issue with site. Understand the facilities management scope for the client assigned and develop client specific processes and procedures in consultation with FM and ensure implementation and compliance of the processes. Support in the implementation of short and long-term projects for the client project. Ensure compliance with Jones Lang LaSalle minimum audit standards. Statutory compliance Coordinate with vendor staff and staff on site to ensure smooth operations on site. Work order / Job cards - Generate job cards / work orders for all service requests with specific tasks by assigning unique reference numbers. Liaison with the client Ensure compliance of agreed SOP & procedures as per guidelines Follow Critical Environment processes & EHS policies laid down by the team. Achieve excellence in preventive maintenance programs at GE with highest standards. Manage M&E scope of the projects to ensure the quality and deliverables within the stipulated time. Support the engineering team to maintain the budgets for Engineering & Operational contracts. Support in technical audits for all installations at periodic intervals. Ensure smooth operations of all Mechanical, Electrical, plumbing installations and Civil works pertaining to the facility. Responsible for carrying out all maintenance related schedules and shutdowns in consultation with Clients / OEMs. Periodically inspect the logbooks, checklists, and PPM schedules for a better management of engineering systems. Work towards the ZERO down time and set up the practices to ensure the delivery of seamless service to Clients. Ensure the equipment availability with 100% & Proper backups. HVAC system. (Chiller AHUs Split, Duct able, Package, VRV). DG sets operations with proper changeover system, HT RMU with 11kv Powerhouse maintain in all aspects, All MHE (BOPTs, Dock Leveller, Scissor lifter, Dumb lifter, Pallet trucks) STP-ETS RO plant complete operations Maintenance, General Electrical maintenance like lighting power supply to the machines, CCTV & Access control & Public address system Fire & Life protection system like fire alarm Hydrant & Sprinkler system. Canteen & Kitchen equipments Vendor grooming and real time monitoring of services and periodic reviews and ensure adherence to SLA Carrying out Vendor Background Checks. Processing of vendor Invoices Participate in emergency evacuation procedures including crisis management and business continuity. Take readings for weekly & monthly reports on M & E, covering the maintenance contracts, spare parts consumption, Incident reports, Improvement projects etc.; Energy management, saving opportunities, risk management & engineering systems audits.
Posted 1 month ago
8.0 - 13.0 years
4 - 6 Lacs
Chennai
Work from Office
Role & responsibilities 1. Scheduling and overseeing of all maintenance and housekeeping- related work (including electrical, mechanical, plumbing and carpentry) in the campus on daily basis. 2. Ensuring that all maintenance & housekeeping activities are done in accordance with SOP and safety procedures. 3. Inspect the work areas and monitor for work completion. 4. Collect reports from the team and consolidate the number of works completed to report to the Management. 5. Developing and implement new maintenance & housekeeping strategy as per situation and challenges. 6. Collect work reports from maintenance staff and evaluate their performance. 7. Coordinating with external teams for the completion of complex repairs works. 8. Hiring subcontractors for specialized work. Preferred candidate profile Male
Posted 1 month ago
20.0 - 30.0 years
15 - 20 Lacs
Gurugram
Work from Office
The role of a Senior Manager- Facilities Management in a Manufacturing setup requires a blend of Technical Knowledge, Management Skills, and experience in Facilities Management. This position demands both strategic thinking and operational expertise. Required Candidate profile Good experience in facilities management, maintenance, or engineering within a Manufacturing Organization spread across locations within NCR. Preffered candidates from Defence Background.
Posted 1 month ago
2.0 - 6.0 years
4 - 8 Lacs
Kolkata
Work from Office
Job Aim Meetings & Events Planning. Will be responsible for managing Onsite Meeting & Events Planning in the respective location along with some portions facilities management (soft services). Responsibilities 1) Manage Client Visits: Respond to Client visit requirements. Coordinate with operations/vendors in executing the event requirements. Getting the room cleaned. Standard Board room Setup Manage client ground transportation. Flower arrangement Food order as per the request. Menu Tents Name Tents Visitor passes Feedback from client Collate all event related costing based on consumption. Get approval for all expenses end of every event. Process bills and ensure payments are made. Take necessary action in case of any shortfalls in the arrangements made. 2) Manage Internal Events: Coordinate with operations in executing the event requirements. Getting the space cleaned and arranged as per the requirement. Food order as per the request. Getting the A/V and entertainment requirements done through vendors as per the requirement. Provide information on Vendor passes Get pre approvals/PO for the arrangements to be confirmed. Receive Feedback from client Collate all event related costing based on consumption. Get approval for all expenses end of every event. Process bills and ensure payments are made Take necessary action in case of any shortfalls in the arrangements made
Posted 1 month ago
2.0 - 5.0 years
4 - 7 Lacs
Hyderabad
Work from Office
What this job involves: Prioritising the facilities needs Working with both the facilities manager and the assistant facilities manager, youll oversee the propertys day-to-day operations and ensure that all administrative functions, security issues and facility services are covered. Likewise, youll strive for continuous improvement in the process. Youll also keep an eye out on the propertys supplies and ensure that it has adequate stocks and materials to keep the operations smooth like a well-oiled machine. Likewise, youll manage supply and service contracts as approved by clients. In addition, youll help mitigate risks by taking part in emergency evacuation procedures, and handling crisis management and business continuity plans. Youll also be on top of health and safety issues that may arise, and actively participate in reviewing them. Also part of your mandate is to monitor the propertys budget. As the person in charge, youll make sure that theres enough petty cash to support operations. Youll also see to it that vendor invoice processes comply with standards. Going above and beyond expectations Client satisfaction is second nature to the person in charge. In this role, youll take on difficult issues and seek out opportunities to improve operations. Youll also be constantly in tune with the team to achieve key performance metrics and meet service level agreements. In addition, youll carry out routine service audits to ensure that the team maintains its overall performance. Youll also be in charge of creating stock reports, meeting minutes and monthly management reports to the clients. Sound like you To apply you need to have: Strong knowledge of property operations Playing a key role, the ideal candidate holds a degree in business or hotel and building management, and at least three to five years experience in facilities management. You must also demonstrate good working knowledge in occupational safety, as well as aptitude in client-centric operations. Solid background in team management Are you an adept leader with a proven track record in managing a team Are you capable of effectively rolling out improvement plans Do you possess superior communications and reporting skills If these soft skills are your areas of expertise, then we are more than thrilled to have you aboard.
Posted 1 month ago
2.0 - 5.0 years
4 - 6 Lacs
Bengaluru
Work from Office
Position Overview As a Facilities Coordinator at JLL, you will work directly with the Assistant Facility Management Team and the client's Workplace Experience Team to deliver exceptional workplace experiences at their Bengaluru site. This role requires anticipating client needs, exceeding contract KPIs, and ensuring operational excellence. Key Responsibilities Workplace Management Support daily operations of the client's Bengaluru workplace environments Assist the Facility Management Team with tactical planning Provide support for meeting and conference room reservations Coordinate scheduling of maintenance activities Build relationships with the client and their Workplace Experience team Conduct workplace inspections Manage workplace asset replacement and refurbishment recommendations Compliance and Safety Support compliance with OH&S, environmental, and risk management policies Administer and maintain security systems Help coordinate fire warden and first aid training programs Project Management Support workplace enablement for churn/relocation projects Manage small facility management tasks as assigned Financial Management Assist with budget requests, analysis, and reporting Research and report budget variances Review operating expenses and implement cost-saving measures Requirements 2+ years of facilities management experience Excellent communication and interpersonal skills Ability to work under pressure and make decisions with limited supervision Results-oriented mindset focused on exceeding performance targets Experience with flexible workplace environments (preferred) If you're passionate about creating exceptional workplace experiences and have a strong background in facilities management, we encourage you to apply.
Posted 1 month ago
2.0 - 5.0 years
3 - 7 Lacs
Gurugram
Work from Office
Ensuring manpower at the site is enabled to face challenges by guiding, grooming, developing and supporting them as and when required. Formulating suitable budgeting controls and Monitoring SLAs & KPIs for JLL and outsourced agencies towards effective service deliverance. Maintaining service level agreements and keeping performance indicator scores above excellence. Ensuring timely renewal of the agreement, submission of invoices and follow-ups for the payments. Overseeing all vendor quotations and invoices. Ensure proper signoffs for attendance and all the required details for cost sheet submission. Ensuring timely submission of client approved cost sheet to JLL office and following up for the invoice. Ensuring Accuracy of billing information. Manpower planning for the site (playing a major role in their hiring process etc.) Conducting daily site rounds to ensure proper maintenance of all structures/ building facilities and services are carried out. Ensure proper teamwork for all the facilities. Assisting client SPOC in creating the annual budget for site operations and formulating strategies for effective management. Reviewing and ensuring data (hard and soft copy)/ e-mails/ client files are updated. Dealing with occupants queries in verbal/ written form. Ensuring robust complaint management process is in place and is followed meticulously Communicating and circulating information to occupants authorities on operational complications. Ensuring health and life safety regulations/ manuals are adhered on site All risk assessment recommendations are implemented and enforced for compliances. Creating business continuity plans. Resolving emergency maintenance matters with urgency. Maintaining exemplary relationship management with projects, consultants, contractors, govt. authorities, statutory agencies for ease and smooth operations and maintenance of the property. Creating and submitting the daily management report (DMR) and the monthly management reports (MMR). Coordinate and maintain the as-built drawing and transition document library. Work closely with the regional RO / HO / SME/ Training teams and ensure closures of all required reports.
Posted 1 month ago
0.0 - 1.0 years
1 - 2 Lacs
Bengaluru
Work from Office
What this job involves: Greasing the wheels of day-to-day operations You will be involved in the overall upkeep of plant and facilities equipment to ensure smooth daily operations. To do this, youll need to regularly inspect all equipment rooms and other facilities, and take note of any problems using the predefined checklists. Also part of your responsibilities is to walk the duty technicians through weekend work plans, and give out technical recommendations, as needed. Being the front line for maintenance needs Our clients will come to you for equipment fixes, so youll be expected to be skilled in carrying out repairs. At the same time, you should always be ready to get hold of vendors to do maintenance work at a moments notice. On top of this, youll also have to speed up any required equipment moves, adds and changes implementation. In every decision or action you will make, youll need to keep in mind that you follow local governmental rules and regulations to avoid any legal troubles. Sound like you To apply, you need to be: Certified and experienced Are you certified to do electrical or mechanical repair Have you worked in a facilities and maintenance role before If yes, then you are who were looking for! Good-natured and customer-oriented Can you clearly report issues and problems and provide clear instruction to repair bugs and malfunctions To serve clients the best way possible, good communication skillsboth written and spokenwill also be indispensable for this role. Can you speak or write in English and Chinese Thatll be a big plus!
Posted 1 month ago
5.0 - 7.0 years
4 - 8 Lacs
Bengaluru
Work from Office
What this job involves: Putting safety in your hands First things first, your chief concern is to ensure a safer and more comfortable work environment to work in and visit. Part of the checklist you will run through are to plan and execute all preparations needed for meetings and conferences with clients and VIP visits. Likewise, the mailroom, front office and housekeeping all fall into your realm. Being dedicated to great results You should be mobile and capable of working anywhere because you will perform daily check-ins around the front office and lobby to ensure high standards. Whatever mix-ups or jams that you spot, you should be quick to figure out the best repairs. Your input and ideas will be sought to help steer the team in directions that help make the facility perform at its best. A typical day for you also involves contact with vendorsreviewing their services and coordinating with them for the resolution of any service issues. Sound like you To apply you need to have: Core facilities management skills If youre a graduate in any discipline, you will most likely to qualify for this role. You should also have 5-7 years of experience in facilities management. It would be great if you have tertiary qualifications in hotel management, building management. Outstanding team prowess Are you equipped to set up a team to success Can you also play to your strengths and work effectively as a team member If yes, thats greatthe ability to bring about positive changes and follow through with them will come in handy for this role.
Posted 1 month ago
3.0 - 7.0 years
3 - 7 Lacs
Kolkata
Work from Office
Position Overview: The Assistant Facilities Manager (Technical) will be responsible for providing technical support and expertise in facility management to ensure the smooth operation of commercial buildings in Kolkata. This role requires a strong understanding of technical systems and processes, as well as exceptional problem-solving and communication skills. Key Responsibilities: Technical Operations: Oversee the day-to-day technical operations of commercial buildings, ensuring all systems and equipment are functioning efficiently. Conduct regular inspections and audits to identify potential maintenance issues or system failures. Coordinate and manage preventive maintenance programs for building systems, including HVAC, electrical, plumbing, fire safety, and security systems. Ensure compliance with all relevant statutory regulations and industry standards. Vendor Management: Liaise with external vendors, contractors, and suppliers to coordinate and manage maintenance and repair activities. Evaluate vendor performance and work closely with them to ensure services are delivered to the highest quality standards. Negotiate contracts and service level agreements with vendors, ensuring cost-effectiveness and timely delivery. Budget and Cost Control: Assist the Senior Facilities Manager in budgeting and forecasting for technical maintenance and repair activities. Monitor expenditures and recommend cost-saving initiatives. Conduct regular cost analysis to identify areas for improvement and cost reduction. Health and Safety: Ensure compliance with health and safety regulations and policies. Conduct regular risk assessments and implement appropriate measures to mitigate risks. Develop and implement emergency response plans and procedures. Stakeholder Management: Collaborate with other internal teams, including property management, leasing, and project management, to ensure seamless coordination of technical operations. Provide regular updates and reports to stakeholders on technical performance, maintenance activities, and budgetary matters. Act as a point of contact for tenants and address their technical concerns promptly and effectively. Qualifications and Skills: Bachelor's degree in mechanical or electrical engineering, or a related field. Proven experience in facility management, with a focus on technical operations. Strong knowledge of building systems, maintenance, and repair processes. Familiarity with relevant local regulations and codes. Excellent problem-solving and decision-making abilities. Effective communication and interpersonal skills. Strong organizational and time management skills. Ability to work independently and handle multiple tasks simultaneously. Proficiency in using relevant computer software and systems.
Posted 1 month ago
2.0 - 7.0 years
2 - 3 Lacs
Mumbai, chakala
Work from Office
Supervise and coordinate upkeep of the office facility. Maintain heigh standards of office cleanliness and hygiene. • Oversee cleaning services , waste management and other services. • Manage cafeteria operations, catering services and vending machine. • Conduct regular inspections to identify areas of improvement. • Manage budget for soft services • Advise and communicate job responsibilities, performance expectations, customer service standards and company policies / guideline • Ensure achievement of departments goals and objectives and administer smooth and effective running of cleaning operations • Supervise and inspect work activities custodial personnel to ensure clean, orderly, and attractive presentation • Supervise and Monitor the contractors performance • To ensure adherence to company and client policies and SOPs. • Assign duties, inspect work, and investigate complaints regarding housekeeping service and equipment and take Corrective action • Conduct orientation training and in-service training for cleaning supervisor to demonstrate house holding policies, work procedures and maintenance of equipment • Oversee the operations of the daily soft services activities and processes of the facilitie
Posted 1 month ago
4.0 - 7.0 years
8 - 13 Lacs
Hyderabad
Work from Office
Hiring for Contractor Facilities Administration Location: Hyderabad, India Job Type: Contractual Experience Required: 5 to 7 years Industry: IT / ITES / Facility Management Functional Area: Administration / Facilities / Security Education: B.E./B.Tech in Electrical & Electronics Engineering Job Description: We are looking for a skilled and proactive Facilities Contractor to join our Administration team in Hyderabad. The candidate will be responsible for managing day-to-day office facility operations, workspace planning, vendor coordination, and infrastructure maintenance. Key Responsibilities: Oversee office workspace management and space planning based on business needs Manage maintenance of electrical systems , HVAC , fire & safety systems , access control , CCTV , UPS , DG sets , and other facility infrastructure Handle preventive and breakdown maintenance for all building systems Coordinate with vendors and supervise staff including electricians, HVAC technicians, plumbers, and carpenters Maintain office interiors, modular furniture, pantry equipment, signage, and reprographic facilities Responsible for AMC renewals , budget monitoring , and process documentation Involvement in new office setup from bare shell to operational handover Prepare and manage reports, dashboards, and analytics related to facilities operations Desired Candidate Profile: B.E./B.Tech in Electrical & Electronics Engineering 5 to 7 years of experience in Facilities Management , preferably in IT/ITES sector 34 years in handling office workspace planning and coordination Knowledge of AutoCAD is an added advantage Excellent communication skills in English, Hindi, and preferably Telugu Strong team management, vendor handling, and process improvement abilities Proficiency in budget monitoring and reporting tools Additional Information: Shift Work: Day shift -Yes (based on business requirement) How to Apply: Please share your updated resume at naliniaarika.m@xpheno to apply for this position. Shortlisted candidates will be contacted for the next steps.
Posted 1 month ago
4.0 - 6.0 years
4 - 5 Lacs
Ahmedabad, Surat, Vadodara
Work from Office
Dealing With Vendors, Employees, And Stakeholders Handling Maintenance Issues And Emergencies Ensuring Workplace Safety Standards Supervise Staff & Contractors Managing Expenses And Optimizing Resources Hvac, Plumbing, Electrical, Security Systems Required Candidate profile Manage Service Contracts For Cleaning, Security, And Landscaping Oversee Maintenance And Repairs Of The Facility, Including Hvac, Plumbing, And Electrical Systems Call : 91-9724346949 / 9327657730
Posted 1 month ago
3.0 - 6.0 years
3 - 6 Lacs
Jhajjar, Haryana, India
On-site
Maersk is an integrated logistics company and a global leader in the shipping industry, with a presence in over 130 countries worldwide. We are undergoing unprecedented change, constantly evolving our business and technology landscape to re-think how we engage with our customers and partners. Our commitment to sustainable growth drives us to innovate and redefine the boundaries of possibility, setting new standards for efficiency, sustainability, and excellence. At Maersk, we believe in the power of diversity, collaboration, and continuous learning, ensuring our people reflect and understand the customers we serve. Join us as we harness cutting-edge technologies and unlock opportunities on a global scale to shape the future of global trade and logistics. Position Summary: The Supervisor - Site Admin will be a key leader responsible for the comprehensive administrative and operational oversight of our site in Farukh Nagar. This role encompasses crucial aspects of facilities management, employee services (transport and canteen), compliance, and the meticulous management of third-party staff and vendors. You will ensure that our site operates smoothly, safely, and efficiently, meeting the needs of our employees and adhering to all regulatory and company standards. Key Responsibilities: Facilities Management: Oversee the maintenance and upkeep of the site's infrastructure, ensuring all facilities are fully operational and consistently meet employee needs. Ensure that all facilities are safe, fully compliant with health and safety regulations, and properly maintained through regular checks and scheduled upkeep. Coordinate effectively with internal maintenance staff and external contractors for timely repairs, routine maintenance, and facility improvements. Transport & Canteen Management: Manage comprehensive employee transportation services, including efficient scheduling and optimized route planning to ensure timely commutes. Ensure all vendor-provided vehicles are well-maintained, safe, and fully compliant with all relevant transportation regulations. Proactively address transportation-related issues and continuously optimize operations to maximize efficiency and minimize delays. Supervise the operations of the site canteen, ensuring consistently high standards of food quality, hygiene, and service. Collaborate with catering vendors to offer diverse, nutritious meal options and drive improvements based on employee feedback. Site Compliance & Audit Support: Assist the Employee Relations (ER) Lead and Site People Advisor in ensuring the site's full compliance with all applicable laws, regulations, and company policies. Support the effective implementation of compliance programs and initiatives across the site. Prepare for and conduct comprehensive internal site audits and external customer audits, ensuring that all required documentation is meticulously in place and readily accessible. Support the Distribution Centre (DC) Managers in implementing timely and effective corrective actions in response to any audit findings, ensuring ongoing compliance. Support HSSE (Health, Safety, Security, and Environment) initiatives, ensuring safety standards are consistently met, and actively participate in risk assessments and incident investigations as necessary. Third-Party Staff Management: Serve as the primary contact for all third-party staff on-site, effectively addressing their concerns and ensuring their adherence to workplace policies. Maintain accurate and up-to-date records of third-party staff information, including personal details, employment history, and contract terms. Oversee the onboarding process for third-party staff, ensuring proper orientation and training to familiarize them with workplace policies and procedures. Develop and maintain optimized schedules to ensure adequate staffing levels that are precisely aligned with business needs. Ensure all schedules comply with labor laws, organizational policies, and guidelines, including stipulated rest periods, maximum working hours, and overtime regulations. Monitor attendance records diligently to ensure third-party staff correctly use the designated attendance system (e.g., biometric devices, attendance software). Track and manage all types of leave, including sick leave, vacation, and personal leave, for third-party staff. Ensure all third-party staff hours and overtime are accurately recorded and fully comply with contractual agreements. Generate comprehensive reports on attendance, hours worked, overtime, and other scheduling metrics to provide valuable insights for operational improvements and workforce planning. Analyze trends in attrition, absenteeism, and productivity to support strategic workforce planning initiatives. Third-Party Vendor Administration: Manage relationships with all third-party vendors, ensuring all service level agreements (SLAs) are consistently met. Ensure all third-party vendor operations fully comply with applicable labor laws and company policies. Ensure and verify that vendors provide necessary documentation, including offer letters, payslips, and ESIC TIC, to all third-party staff. Collaborate with vendors to ensure smooth onboarding and offboarding processes for their staff. Provide timely and constructive feedback on performance and attendance-related issues, such as tardiness, absenteeism, or discrepancies in attendance records, to the third-party vendor for immediate corrective action. Maintain thorough documentation of all feedback shared and meticulously follow up on improvement actions. Invoice Management: Review all invoices thoroughly to ensure absolute accuracy in calculations, rates, and supporting documentation. Cross-check invoices meticulously against contracts, SLAs, or purchase orders to verify complete alignment with agreed terms. Route invoices through the appropriate approval workflows in a timely manner to prevent any payment delays. Address and resolve invoice discrepancies promptly, such as mismatched amounts, incorrect billing periods, or unapproved charges. Maintain an organized and up-to-date repository of all invoices, payment records, and supporting documents for easy access and auditability. Conduct monthly sample checks on claimed versus paid salaries and address any discrepancies with the vendor promptly. What We Offer: Joining Maersk means being part of a global leader that is transforming an entire industry. You will have a unique opportunity to make a tangible impact on our site operations and contribute to our continuous pursuit of excellence. We offer a challenging yet rewarding environment where continuous learning and professional development are highly valued. You'll work with diverse teams and have the chance to grow your career within a truly international organization.
Posted 1 month ago
8.0 - 12.0 years
6 - 18 Lacs
Bengaluru
Work from Office
Responsibilities: * Manage facilities, clients & complaints * Ensure snag-free handover to tenants * Oversee technical ops, security & soft services * Collect bills & manage budgets * Lead vendor relationships & AMC management Provident fund Health insurance
Posted 1 month ago
5.0 - 10.0 years
25 - 27 Lacs
Gurugram
Work from Office
Work with Us. Change the Word. At AECOM, we're deivering a better word. Whether improving your commute, keeping the ights on, providing access to cean water, or transforming skyines, our work heps peope and communities thrive. We are the word's trusted infrastructure consuting firm, partnering with cients to sove the words most compex chaenges and buid egacies for future generations. There has never been a better time to be at AECOM. With acceerating infrastructure investment wordwide, our services are in great demand. We invite you to bring your bod ideas and big dreams and become part of a goba team of over 50,000 panners, designers, engineers, scientists, digita innovators, program and construction managers and other professionas deivering projects that create a positive and tangibe impact around the word. We're one goba team driven by our common purpose to deiver a better word. Join us. Job Summary AECOM is seeking a highy skied FAB Expert Space Management to ead the panning, aocation, and optimization of space within semiconductor fabrication (FAB) faciities. This roe invoves ensuring efficient utiization of ceanroom areas, equipment ayouts, materia fow, and support spaces whie maintaining compiance with industry standards. The idea candidate wi work cosey with process engineers, architects, and faciity panners to deveop ayouts that enhance operationa efficiency, safety, and sustainabiity. Responsibiities: Pant Layout, Space Panning & Layout Optimization: Deveop overa pant ayout for semi-conductor projects ensuring compiance to the statutory requirements. Deveop and optimize space ayouts for ceanrooms, sub-fabs, utiities, and supporting infrastructure ensuring compiance to O&M and EHS requirements. Ensure efficient aocation of equipment, process toos, and materia fow pathways. Maximize space utiization whie maintaining fexibiity for future expansions or modifications. Faciity Coordination & Design Integration: Coordinate with process engineers to aign space requirements with production needs. Ensure proper separation of process zones, hazardous materia areas, and cean storage spaces. Coaborate with process, civi, architects, structura engineers, and MEP teams to aign space panning with faciity design. Coaborate with the MEPF teams to ensure compiance with ceanroom cassification requirements (ISO 14644) and contamination contro strategies. Pan for utiities, access corridors, and ogistics fow to minimize production disruptions. Faciitate ergonomic and accessibiity considerations for operators and maintenance personne. Cash Coordination for interference free design Reguatory Compiance & Safety Considerations: Ensure compiance with oca authority reguations, fire codes, and industry safety standards. Address environmenta and sustainabiity considerations, incuding energy efficiency and waste management. Work with permitting agencies to secure approvas for space-reated modifications. Project Documentation: Deveop Pant Layout, space panning reports, GA drawings, and 3D modes to communicate ayout designs. Assist in feasibiity studies and cost-benefit anaysis for space utiization strategies. Preparation and updation of pant / system ayouts for AHJ approvas Support commissioning and vaidation of space ayouts before faciity operations begin. Quaifications Bacheors or Masters degree in Chemica Engineering, Architecture, Industria Engineering, Mechanica Engineering, Faciity Panning, or a reated fied. 15 + years of experience in FAB faciity panning, space management, or semiconductor manufacturing environments. Hands-on experience in ceanroom ayout panning, materia handing systems, and factory automation. Additiona Information Soft Skis: Strong anaytica and probem-soving abiities. Exceent communication and coordination skis with cross-functiona teams. Abiity to manage mutipe projects and adapt to fast-paced environments. Technica Skis: Experience in greenfied and brownfied FAB projects. Knowedge of sustainabiity best practices in semiconductor manufacturing. Famiiarity with oca authority reguations for space panning and faciity approvas. Proficiency in AutoCAD, Revit, BIM, and other faciity panning toos. Understanding of buk gases, speciaty gases, chemicas, ceanroom cassifications, HVAC requirements, contamination contro and MEP requirements. Famiiarity with Lean manufacturing, Six Sigma, and process optimization techniques.
Posted 1 month ago
6.0 - 8.0 years
8 - 10 Lacs
Gurugram
Work from Office
What this job involves: Leading daily property operations Are you a seasoned facilities expert with solid leadership skills Working with a team, youll manage the daily client activities for the assigned property or facility. Likewise, you will implement building procedures and performance measuresand ease the path for compliance with these. Youll also boost on-site operations by promoting best practices and developing better processes. On top of these, youll be at the helm of property safety by encouraging adherence to health and safety standards. Getting the clients thumbs up Youll be working frequently with clientsthats why youll need to build strong relationships with them. Youll be expected to proactively make sure that the clients expectations are always met. Youll also serve as the main point of contact for any facilities-related concerns. Keeping an eye on contracts and the budget Do you have a proven track record in finance management In this role, you will take charge of the sites budget, accounting and financial operations. Youll also coordinate with vendors and suppliers to ensure that they comply with the procurement processes and deliver quality work practices according to the contract and budget. Fostering teamwork and excellence Teamwork has always been our secret recipe for success, and the ideal candidate should stand up for this core value. As the person in charge, you will support our peoples growth and development through training and coaching sessions. Youll also uphold a culture that thrives on collaboration, cooperation and performance excellence. Furthermore, youll ensure that the team is constantly motivated, and that trust and work ethics prevail among members. Sound like you To apply you need to be: Adept at facilities management Youll need to have six to eight years experience in facilities management or other related fields to land this job. You must also have a solid background in contract management, budget supervision, customer service and stakeholder engagement. Highly analytical and engaging The ideal candidate can effectively resolve complex issues through quantitative methods and holistic approaches. Youll also need to be a goal-oriented manager who is an expert in health and safety requirements, vendor management and property technical systems management. Youll spend a lot of time working with different kinds of peoplethats why strong verbal and written communication skills are essential. Think you can ace this job Apply now and lets discuss!
Posted 1 month ago
5.0 - 7.0 years
7 - 10 Lacs
Chennai
Work from Office
Account Management Work Dynamics (India) What this job involves: Putting safety in your hands First things first, your chief concern is to ensure a safer and more comfortable work environment to work in and visit. Part of the checklist you will run through are to plan and execute all preparations needed for meetings and conferences with clients and VIP visits. Likewise, the mailroom, front office and housekeeping all fall into your realm. Space Occupancy and Planning Management At a site or campus level, support the development and delivery of Space Planning solutions in line with Property Strategies that meet the Business needs for space and / or changes to space allocations Design and Physical planning, Space request management Provide periodically cost and space layout options Site level allocation blocking, stacking, adjacency, and planning Develop migration plans and sequencing of group-level and individual moves Manage and maintain CAD /CAFM / IWMS data to ensure accuracy of reporting and maintain files for aspects like FF, space management, building architecture etc Maintenance and analyse occupancy and space utilization database support to FM service . Would be good to propose employee experience enhancement ideas as value add Maintain all managed facility furniture, establish furniture & equipment inventory tracking with up-to-date furniture and equipment inventory list. Provide accurate headcounts for all the managed facilities Facilitate and/or resolves planning issues identified in the customer planning meetings with MAC team Integration of the tactical plan into the strategic forecast of business space requirements Support the preparation of communications that assist the Business Reps / other involved parties to understand the proposed accommodation solutions including preparation of (to / from) floor plans / stack plans, summarised data, spend approval documents, etc. Recommends, educates and enforces space policies/standards, procedures and protocols and notifies client of customer requested exceptions. Supports data accuracy audits Collaborate on site-specific Planning Strategies with RE&F Managers and the Occupancy Planners Act as POC for site and campus level space requests Technology Management Ensure the Functionality of the tool Regular Updates based on BU movements Addition / Deletion of spaces for the visibility of BUs to plan for their occupancy Recommendation to enhance the features Dashboard for quick analysis Report Management Update regularly to clients and JLL Leaders on overall plan & execution Convert Data to Dashboard based on Data Analytics Prepare and present the deck for effective decision making Team Management Lead the team and guide as appropriate Maintain the morale of the team despite different situations Recognize and motivate each member and elevate when required Appraisal management Treat team members equally and give equal opportunities Timely refilling any open position with suitable candidates JLL Other Stake Holders Management With Business Units for the space needs With Asset Teams for allocation & deallocation of assets With IT Team for Server managements as per movements With Physical Security Team With international teams for new initiatives, lessons learnt and standardization Training and Development Ensure to download the new features to the team for continuous improvement Ensure down team to complete mandatory trainings for self as per organization requirement and appraisal Preserve training records and materials for future reference Being dedicated to great results You should be mobile and capable of working anywhere because you will perform daily check-ins around the front office and lobby to ensure high standards. Whatever mix-ups or jams that you spot, you should be quick to figure out the best repairs. Your input and ideas will be sought to help steer the team in directions that help make the facility perform at its best. A typical day for you also involves contact with vendorsreviewing their services and coordinating with them for the resolution of any service issues. Sound like you To apply you need to have: Core facilities management skills If youre a graduate in any discipline, you will most likely to qualify for this role. You should also have 5-7 years of experience in facilities management. It would be great if you have tertiary qualifications in hotel management, building management and/or business.
Posted 1 month ago
1.0 - 6.0 years
1 - 3 Lacs
Daund, Pune
Work from Office
Visitor/Guest Management: - Welcome visitors by greeting them; answering or referring to inquiries. Direct visitors by maintaining employee and department directories; giving information & issuing visitor badges. Lunch arrangement for guest/visitor and Canteen cash management Handling EPABX All telephone queries, product queries, call transfers & Connecting calls Facility Management (All AMC Contract handling & billing and maintenance) Visitor Management Appointment list/ Generate appointments for walk ins / Guest Management (Lunch) & Guidance to the floors Escorting of Management Guests & Visitors Facility Management (Cleanliness & Upkeep of Premises, maintenance and repair) Conference Room Booking handling & Management as per requirement Visiting Cards end to end process Stationery Management procurement/ stock and inventory management Library Management Stock taking and ordering of books Pest Control & Horticulture (Garden Maintenance) and AMC Pantry Management Courier Management Office Boys work allocation Security Reporting Bill entries for all the daily supply vendors Support for travel management (air / train / bus ticketing and local / domestic transportation) in absence of Travel desk assistant. Data entry in oracle system of expenses. Process Purchase request and Purchase order and follow up for vendor payment with accounts team. Note: Free Transportation Available from entire Pune city.
Posted 1 month ago
4.0 - 7.0 years
6 - 9 Lacs
Noida
Work from Office
Facility Manager Whats your ambition Is it a big goal or small steps Professional or personal Wed like to know because at JLL, we make your ambitions our business. And if you have ambitions in Facilities, join us to be inspired by the best. To provide administrative support to the Facilities Management team . To ensure timely and accurate completion FM reports. Be accessible for escalation of all FM related issues . Oversee the Helpdesk work process which include closure & TT. Provide management advice to Helpdesk operators for escalated issues and keep track of recurrent issues and provide solution so that the same should not repeated. Ensure planning and execution of all preparation required for Conferences / meetings of the client as well as VIP visits scheduled during the shift Oversee the Mailroom process Capture and document information on cost savings and provide reports whenever required Take rounds of the areas within the campus ensure that they are maintained to its higher standard of spoken inside the building the for housekeeping and upkeep. Oversee the Housekeeping Services. Keep tracker of the overall service delivery assessment of HK vendor. Ensure Coordination meetings with vendor for resolution of service issues. Ensure that the quality and quantity of the food supplies are meeting the requirements. When the food supplies run out, escalate the matter to the caterers management immediately and make swift alternate arrangements. In such a scenario communicate with the users and provide alternate solutions and appease them. Overall coordination with all service providing vendors. Take rounds of the spaces with in the facility regularly to identify issues in Housekeeping, Maintenance, Cafeteria etc and initiate immediate rectification actions Prepare weekly shift rosters for Helpdesk, Front Desk and Mailroom and communicate in advance to the staff and transport division. Sound like the job youre looking for Before you apply, its also worth knowing what we are looking for: Operational Risk Management Update and implement Emergency Response plan; drills etc as required After office hours Facilities assistance response Operational Audits and Compliance. Escalation of Incidents/Problems Performance objectives Meet or exceedbest practice inprovision of servicesthrough contracts Establishment and adherence to policies & procedures, compliance deadlines for each of the tasks as advised by the Operation Manager. Effective management of the team. Overall client satisfaction by achieving SLA targets. Timely resolution of helpdesk complaints. Effective team coordination of direct and vendor staff for efficient service delivery Key skills Will have responsibility for the management of a wide range of issues. Managing, day-to-day operations. Relieving Facility Managers on his Leave days. Will be highly familiar with the service structure, including responses to requests for assistance on Facilities Management issues from Client staff and arrangements pertaining to all operating expenditures. Well-groomed and presentable all the time. Good communication Skills
Posted 1 month ago
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