148 Facilitation Skills Jobs

As a Learning & Development / Induction Manager at Della Township in Mumbai (Dadar), you will play a crucial role in driving induction programs, capability building, and continuous learning for teams across Della Luxury Products and Townships. Your strong communication skills, high energy, and ability to create impactful learning experiences aligned with our brand ethos will be essential for success. **Key Responsibilities:** - **Induction & Onboarding:** - Design, deliver, and continuously enhance induction programs for all new joiners. - Ensure new employees develop a deep understanding of Della's luxury products, projects, and township culture. - Foster enthusiasm, engagement, and alignment with company values from Day 1. - **Learning & Development:** - Identify training needs across departments in consultation with leaders. - Develop engaging training modules (classroom, digital, and experiential) to upskill employees. - Create product knowledge sessions, brand immersion activities, and township familiarization programs. - **Employee Engagement & Growth:** - Inspire and motivate employees by designing programs that encourage innovation, collaboration, and professional growth. - Monitor learning outcomes and evaluate training effectiveness. - Build a culture of continuous learning and development. - **Content Development:** - Develop creative and interactive training content, manuals, presentations, and e-learning modules. - Ensure consistency in messaging around brand, product, and service standards. In addition to the above responsibilities, you will also be expected to conduct townhall meetings to showcase our future visions and keep the team motivated. **Skills:** - Strong presentation and facilitation skills to energize large groups. - Excellent communication, interpersonal, and storytelling abilities. - Creative mindset for developing interactive learning programs. - Ability to connect with people at all levels and build excitement for the brand. **Key Attributes We Value:** - High energy and charisma to make induction sessions fun, impactful, and memorable. - Passion for people development and brand storytelling. - Ability to multitask and adapt across diverse business verticals. - Strong ownership, initiative, and drive to build a learning culture. **Minimum Qualification:** - Bachelors/Masters degree in HR, Psychology, Business, or related field. **Minimum Job Experience:** - 5-8 years of experience in Learning & Development / Induction / Training roles, preferably in luxury, hospitality, real estate, or lifestyle industries. You will be reporting to the CMD and some travel may be required for this role. Apply Now to join our team at Della Township!,

As a Business Analyst in our Information Systems department, you will play a crucial role in driving successful technology solutions adoption and delivering measurable customer value through effective change management and fostering a culture of continuous improvement and innovation. **Key Responsibilities:** - **Customer Success & Value Realization** - Collaborate closely with internal stakeholders to understand their desired outcomes from IT solutions. - Define and track key performance indicators (KPIs) and success metrics related to solution adoption, customer engagement, and business value realization. - Analyse data and stakeholder feedback to identify whether outcomes are being met. - Champion the "voice of the customer" throughout the project lifecycle, ensuring solutions meet or exceed user expectations. - **Organizational Change Management & Adoption** - Develop and execute comprehensive change management strategies and plans for identified strategic programs. - Conduct thorough change impact assessments, identifying how new systems, processes, or technologies will affect roles, responsibilities, and workflows. - Create targeted communication materials, training programs, and support mechanisms to drive user adoption and mitigate resistance. - Develop creative training materials & programs that increase ease of system understanding and usage. - Act as a change champion, influencing stakeholders at all levels to embrace new ways of working. - **Internal Branding & Communication** - Develop and manage internal communication plans to promote initiatives, successes, and updates. - Create engaging content aligned with IS branding guidelines. - Ensure consistent messaging and tone across platforms. - Organize and support internal campaigns, town halls, and engagement events. **Required Qualifications:** - Bachelor's degree in business administration, Information Systems, Computer Science, Engineering, or related field. Master's degree (MBA) or relevant certifications (e.g., CBAP) will be a bonus. - 5 years of experience as a Business Analyst in IT/digital projects in large organizations. - Demonstrated experience in Organizational Change Management (OCM), Customer Success/User Experience, or Innovation Programs. - Proficiency in business analysis tools and data analysis and visualization tools. - Exposure to ERP systems and manufacturing processes is a plus. In this role, you will need to showcase exceptional analytical and problem-solving skills, strategic thinking, outstanding communication and presentation skills, influencing and stakeholder management, adaptability and resilience, proactive nature, and strong facilitation skills.,

As a Training and Development Specialist at Walter P Moore, you will play a crucial role in designing, implementing, and overseeing the organization's training and development programs to enhance employee skills and competencies. Your responsibilities will include: - Developing and implementing comprehensive training programs aligned with organizational goals. - Supporting the planning, preparation, and execution of various L&D programs and campaigns. - Conducting interactive training sessions on various topics such as communication, presentation, teamwork, time management, leadership, problem-solving, and emotional intelligence. - Collaborating with Managers to identify areas of focus, skill gaps, and upskilling/reskilling needs. - Designing and delivering various training methods like classroom training, e-learning, workshops, and seminars. - Monitoring and maintaining training records and ensuring compliance with regulatory requirements. - Managing training budgets, vendor relationships, and digital learning platforms. - Developing standardized training modules for all levels from entry-level to managerial. - Hosting virtual sessions and demonstrating strong facilitation skills. - Establishing a feedback mechanism to evaluate learning effectiveness and revising training programs accordingly. - Staying updated with the latest developments in training and development research and best practices. Qualifications required for this position include: - Masters degree in HR, learning, and/or organizational development. - Certification in training and development (e.g., CPTM, APTD, CPTD, CPLP) is a plus. - 5 years of proven experience in Learning & Development, Training, or similar roles. - Proven success in setting up L&D teams, processes, and systems from scratch. - Creative and innovative approach to training design and delivery. - Experience in managing an LMS, with Cornerstone experience preferred. About Walter P Moore: Walter P Moore is an international company of engineers, architects, innovators, and creative individuals dedicated to solving complex structural and infrastructure challenges worldwide. Established in 1931 and headquartered in Houston, Texas, with over 1000 professionals working across 26 U.S. offices and 8 international locations, Walter P Moore provides a wide range of engineering services that are cost-efficient, forward-thinking, and community-oriented. As an equal employment opportunity employer, Walter P Moore offers competitive compensation, benefits, and a discrimination-free work environment for all employees and applicants.,

As an experienced Electrical Engineer, you will be responsible for performing complex engineering analyses and developing deliverables within the discipline. You will apply standard engineering work planning, scheduling, and cost estimating while understanding contract requirements and scope. Your role will involve discussing technical issues with third parties such as customers, suppliers, and regulators, coordinating technical matters within the discipline and with other departments, as well as leading a group of engineers and/or designers. Key Responsibilities: - Review and lead the production of higher-tier Drawings, Reports, and Calculations for primary engineering tasks - Review Single Line diagrams for the HV Power system - Review specifications/data sheets for main power electrical equipment in the substations - Perform/review Earthing System calculation using CEDEX software Pkg. - Perform/review Lightning Protection calculation using SES Shield software Pkg. - Review and provide guidance related to EMC and its effects on substation equipment - Coordinate work with BIM 3D Modelers - Review different substation layouts - Perform/review Insulation Coordination, Partial Discharge Corona studies - Perform/review AIS Bus Bar sizing Calculations - Lead technical discussions with customers and suppliers - Prepare and present reports for formal studies - Track activities management and milestones based on scope of work description - Present results to different parties and highlight key issues to the Client/WSP - Undertake large project field assignments Desired Skills: - Keep the WSP Lead Engineer, Project Manager informed of technical activities, staffing, budgets, and schedules - Maintain a productive work atmosphere by being open about work activities and project status - Negotiate effectively with internal and external clients - Lead the work effort by defining tasks and participating in their execution - Deliver superior quality designs and deliverables meeting technical, schedule, and budget requirements - Continuously seek new efficient ways to perform tasks and deliver quality work - Develop new technical capability and stay abreast of the latest technology - Promote team behavior and teamwork by sharing information and knowledge - Lead and coach design teams, train and develop new team members - Recognize contributions from others and make timely decisions to maintain team progress - Live the Leadership Covenants Qualifications: - Recognized degree in engineering or technical field from an accredited college or university with specialized courses in Electrical discipline - Minimum Bachelor's Degree in Electrical Engineering - 8 to 14 years of experience in Electrical Engineering (Note: Any additional details about the company were not provided in the job description.),

Role Overview: At EY, you'll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture, and technology to become the best version of you. Join EY as an Assurance Senior where you will be the main point of contact from GDS for the tasks assigned by the global client serving assurance teams. Your role will involve managing day-to-day operations, ensuring timeliness, and quality of deliverables. Key Responsibilities: - Lead engagements from the GDS front, ensuring timely and high-quality work in line with EY Global Audit Methodology. - Demonstrate a strong understanding of engagement and EY GAM, perform reviews efficiently, and maintain relationships with key EY Global counterparts. - Develop an understanding of EY Quality and Risk Management procedures and embed them into the engagement team's work. - Discuss workflow management, allocate resources, monitor performance, and standardize review processes. - Motivate and lead GDS team members, identify talents, and conduct timely performance reviews. - Establish expectations of value delivery, identify improvement opportunities, and spread positive work culture. Qualifications Required: - Qualified Chartered Accountant (ICAI) - Articleship with other big four or mid-tier accounting firms - ACCA/CPA with 2+ years of relevant work experience - Non-Qualified (B. Com) with 3+ years of relevant work experience in Assurance - 0-2 years post-qualification experience with either mid-or top-tier accounting firm focused on external or Assurance reviews Skills And Attributes For Success: - Knowledge of Indian accounting and assurance standards or IFRS / UK GAAP / US GAAP - Excellent communication, interpersonal, and project management skills - Leadership, coaching, and supervisory skills - Ability to spread positive work culture, teaming, and live EY values Additional Details: EY Global Delivery Services (GDS) is a dynamic and truly global delivery network present in six locations. As part of GDS, you will collaborate with EY teams on exciting projects, work with leading businesses, and enjoy continuous learning opportunities. EY aims to build a better working world by providing trust through assurance and helping clients grow, transform, and operate effectively.,

As a Sales Trainer at Grexa, you will play a crucial role in enabling sales teams to succeed by leveraging your hands-on sales experience and transitioning into a training role. Your primary responsibilities will include: - Conducting new hire onboarding sessions that cover sales processes, product knowledge, CRM usage, and objection handling. - Delivering refresher sessions for existing sales teams based on feedback from call audits and quality reviews. - Designing and delivering roleplays, mock calls, and practical sales scenarios to enhance real-world skills. - Collaborating with Sales Leaders and the Quality team to identify gaps and develop actionable training interventions. - Mentoring and coaching individual sales representatives to enhance conversion rates and confidence. - Tracking training effectiveness and maintaining MIS/reporting to ensure continuous improvement. To qualify for this role, you should have: - Prior experience in sales (BDE/BDM/Inside Sales). - 1 - 3 years of experience as a Trainer/Coach in the sales process. - Strong facilitation skills with a proven ability to engage adult learners. - Good understanding of sales communication, negotiation, and customer handling. - A Graduate/Postgraduate degree in any field. In addition to the above responsibilities and qualifications, Grexa offers you: - A platform to shape and upskill high-performing sales teams. - Exposure to cross-functional collaboration with Sales, HR, and Quality departments. - Opportunities for career growth in Learning & Development and Sales Enablement.,

Role Overview: You will be responsible for empowering the workforce with the necessary knowledge, skills, and competencies through high-impact training programs aimed at fostering continuous learning and driving individual growth and organizational success. Key Responsibilities: - Develop training curriculum and materials for both general workforce and targeted discipline/technical areas. - Select appropriate delivery mechanisms and monitor training effectiveness. - Deliver discipline-specific professional and process/tool knowledge training. - Provide discipline-specific competency training. - Conduct non-technical training on general workplace standards, processes, tools, skills, and competencies. - Design and deliver leadership and management development training. - Ensure compliance with external and internal regulations, procedures, and guidelines. Qualifications Required: - Bachelor's degree in human resources or a related field. - 3 to 5 years of experience in training design, delivery, and evaluation. - Exposure to technical and non-technical training programs. - Strong communication and facilitation skills. - Ability to design curriculum and assess training effectiveness.,

As a Senior Learning & Development Specialist at Hitachi India Private Limited, in the CSS HR Talent Development department, your role will involve a blend of instructional design, global training facilitation, and learning operations management. You will be responsible for designing and developing engaging training materials, delivering leadership training programs to global audiences, and overseeing the operational aspects of L&D programs. Key Responsibilities: - Instructional Design: - Design and develop engaging training materials, including e-learning modules, instructor-led training content, job aids, and assessments. - Collaborate with subject matter experts to ensure training content aligns with organizational goals and meets the needs of the target audience. - Utilize instructional design principles and learning theories to enhance learner engagement and retention. - Continuously evaluate and update existing training materials to ensure their effectiveness. - Global Training Facilitation: - Deliver leadership training programs to diverse, global audiences, ensuring content is accessible and relevant to participants from different cultural backgrounds. - Facilitate virtual and in-person training sessions, workshops, and seminars for employees at various levels. - Assess participant engagement and learning outcomes, adjusting facilitation techniques as needed for maximum impact. - Provide guidance and coaching to participants as a subject matter expert in leadership development. - Learning Operations Management: - Oversee the operational aspects of L&D programs, including scheduling, coordination, and logistics. - Submit monthly reports on training activities, including metrics on participation, feedback, and learning outcomes. - Manage learner queries effectively to ensure a positive learning experience. - Collaborate with the L&D team to streamline processes and improve the efficiency of learning operations. Qualifications Required: - Bachelors degree in Human Resources, Education, Instructional Design, or a related field. A Masters degree is a plus. - Certification in instructional design, training facilitation, or related areas. - Proven track record in designing and delivering leadership development programs. - Experience working in a global environment, with the ability to adapt content and delivery to different cultures and languages. - Excellent communication, presentation, and facilitation skills. - Strong project management and organizational skills, with the ability to manage multiple tasks and deadlines. - Proficiency in e-learning development tools (e.g., Articulate, Captivate) and learning management systems (LMS). - Ability to analyze data and generate insights to improve training effectiveness.,

As a CPR & First Aid Trainer, your role will be to deliver a 2-hour offline training session in Hyderabad. You will be responsible for conducting a structured session covering the following key responsibilities: - Basic Life Support including CPR, AED, Heimlich Maneuver, and Recovery Position - First Aid Principles and the Role of a First Aider - Response to Medical and Trauma Emergencies - Handling Environmental Emergencies To qualify for this position, you should meet the following qualifications: - Certification in CPR/First Aid from recognized bodies such as AHA, Red Cross, or equivalent - Proven experience in delivering CPR/First Aid training - Strong facilitation, practical demonstration, and communication skills If you are passionate about training and have the necessary qualifications and experience, we encourage you to apply for this position. Please share your updated profiles via email or get in touch with the recruiter directly at Shivansh.s@henryharvin.in or +91-9311021306.,

Role Overview: As a member of our team at TriNet, you will be responsible for designing and managing the tracking process for sales activity related to rewards and recognition. Your role will involve assisting with training coordination and collaborating cross-functionally to support the sales and operations team in meeting deadlines and exceeding goals. Key Responsibilities: - Ensure all executive presentations and reporting run successfully - Coordinate training sessions, team meetings, and events - Assist with client proposals and other pre/post sales deliverables - Maintain all documents and resources related to the department - Drive continuous improvement and employee engagement by analyzing customer data - Process sales reports for sales management and staff; assist with sales forecasts as needed - Manage the Reward and Recognition Program - Coordinate meeting and training packages for the sales team - Perform any other duties as assigned - Comply with all policies and standards Qualification Required: - Bachelor's Degree in any field - Minimum 1+ years of experience required - Strong communication skills - Strong organization, presentation, and facilitation skills - Proficiency in Microsoft Office Suite Additional Details: You will work in a clean, pleasant, and comfortable office environment as this position is 100% in-office. Please note that TriNet reserves the right to change or modify job duties and assignments as needed. The above job description provides an overview, and specific functions and qualifications may vary depending on business requirements.,

Key Responsibilities Conduct training modules for Agent Advisors and ADMs Conducting induction and on-boarding training programs Training on selling skills Training on all MLI Insurance products and processes Training on all MLI Digital tools and Assets All other training programs as outlined in the Agent and ADM learning journey Conducting GID's and IID's Conducting PRP and FOD as and when required Conducting training in blended delivery format Delivering training in accordance with the learning journey design and blended delivery format - classroom training and/or virtual trainings Developing facilitation skills and virtual delivery skills to ensure seamless training delivery across all sessions Administrative Manager-trainer to drive adoption of the digital learning platform across all roles Responsible for driving digital assessments amongst Agents and ADMs Responsible for driving self-learning among Agents and ADMs Responsible for calendaring and effectively planning all training sessions with the OH / OHs Responsible for delivering all training adhering to the training calendar designed Responsible for driving business performance of all learners Responsible to drive attendance to all training sessions Responsible to capture attendance in TMS/ELM within the stipulated time defined Responsible to coordinate with the OH / OHs in calendaring all training sessions for an office Responsible to plan travel for training sessions in various locations as required Look after training logistics Schedule training sessions Ensure wider participation of agents in programs Ensure set-up of SMART Classroom is in place before commencing a session Monitor progress of agents on a continuous basis Seek regular feedback from agents, Sales Managers, Partner and Managing Partner Ensure that agents follow moral and ethical standards when dealing with clients Monitor Agent development Update training material Review present training material Scan environment Incorporate feedback from Agents, Customers, SMs, Ps, MPs Ensure that the agents get updated and continuous information on MLI products Facilitate self- development of agents Key Responsibilities Conduct training modules for Agent Advisors and ADMs Conducting induction and on-boarding training programs Training on selling skills Training on all MLI Insurance products and processes Training on all MLI Digital tools and Assets All other training programs as outlined in the Agent and ADM learning journey Conducting GID's and IID's Conducting PRP and FOD as and when required Conducting training in blended delivery format Delivering training in accordance with the learning journey design and blended delivery format - classroom training and/or virtual trainings Developing facilitation skills and virtual delivery skills to ensure seamless training delivery across all sessions Administrative Manager-trainer to drive adoption of the digital learning platform across all roles Responsible for driving digital assessments amongst Agents and ADMs Responsible for driving self-learning among Agents and ADMs Responsible for calendaring and effectively planning all training sessions with the OH / OHs Responsible for delivering all training adhering to the training calendar designed Responsible for driving business performance of all learners Responsible to drive attendance to all training sessions Responsible to capture attendance in TMS/ELM within the stipulated time defined Responsible to coordinate with the OH / OHs in calendaring all training sessions for an office Responsible to plan travel for training sessions in various locations as required Look after training logistics Schedule training sessions Ensure wider participation of agents in programs Ensure set-up of SMART Classroom is in place before commencing a session Monitor progress of agents on a continuous basis Seek regular feedback from agents, Sales Managers, Partner and Managing Partner Ensure that agents follow moral and ethical standards when dealing with clients Monitor Agent development Update training material Review present training material Scan environment Incorporate feedback from Agents, Customers, SMs, Ps, MPs Ensure that the agents get updated and continuous information on MLI products Facilitate self- development of agents

As a highly skilled facilitator and strategic program manager within Enterprise Onboarding, you will play a crucial role in delivering exceptional in-person onboarding experiences and supporting enterprise learning initiatives. You will be responsible for leading sessions and contributing to skilling and leadership development delivery for all levels, including executives. Your primary focus as the Manager of Enterprise Onboarding will be to shape a world-class onboarding journey that sets every new hire on a path to long-term success, regardless of their level, function, or location. This role is highly visible and requires a blend of facilitation excellence, program strategy, and operational execution. Your leadership will directly impact how new hires assimilate into our culture, understand our business, and integrate into our dynamic, high-performing organization. Key responsibilities include overseeing components of the global onboarding program, managing regional delivery, and ensuring stakeholder alignment. You will represent Salesforce during new hires" early interactions, striving to deliver a Dreamforce-caliber experience. Collaborating closely with Integration Excellence and Enterprise Learning Portfolio Strategy teams, you will help centralize and innovate our onboarding approach to meet the evolving needs of our business. Your role will require advanced facilitation and delivery skills, including the ability to create inclusive and psychologically safe learning environments. You should excel in adapting your facilitation style based on learner needs, group dynamics, and organizational tone. Additionally, you will lead engaging in-person and virtual onboarding sessions, support enterprise skilling and leadership development, and continuously refine and enhance our learning experiences. To be successful in this role, you should have 5-7+ years of experience in onboarding and/or learning & development facilitation, demonstrating a proven ability to deliver engaging and high-impact learning experiences. Exceptional in-person facilitation skills are essential, along with a passion for culture-building and employee engagement. You should possess strong strategic thinking, attention to detail, and the ability to operate independently while influencing stakeholders across functions and regions. Familiarity with Salesforce, Slack, and Google Workspace tools is preferred. Overall, as the Manager of Enterprise Onboarding, you will play a critical role in shaping the onboarding journey for new hires, driving learning initiatives, and fostering a culture of continuous improvement within the organization.,

The role of Assistant Manager / Manager in the Learning & Development department at Udman Hotels & Resorts involves developing, implementing, and overseeing training and development programs across multiple hotel properties to ensure consistent service excellence, operational efficiency, and brand compliance. Working closely with hotel leadership teams, you will identify training needs, create property-specific learning strategies, and ensure that team members have the necessary skills and knowledge to deliver exceptional guest experiences. Your key responsibilities will include designing, developing, and delivering core training programs covering onboarding, brand standards, guest service, compliance, and operations for all assigned hotels. You will customize training content to align with the needs and culture of each property while maintaining brand consistency. Utilizing blended learning strategies, you will implement various formats such as in-person, on-the-job, virtual, and e-learning to ensure training quality is consistent across all properties. Collaborating with hotel department heads and HR teams, you will conduct training needs assessments and analyze performance data, guest feedback, and quality audit scores to identify areas for improvement. Based on business objectives and performance outcomes, you will develop targeted learning solutions and deliver leadership development programs for supervisors, managers, and high-potential team members. Additionally, you will coach hotel leadership teams on training techniques, team engagement, and performance management while supporting succession planning by identifying internal talent and preparing them for future roles. Ensuring compliance with mandatory training programs including health & safety, security, compliance, and brand-specific training across all properties will be a key aspect of your role. You will also be responsible for monitoring training requirements and maintaining accurate records, as well as partnering with brand corporate training teams to implement new initiatives and uphold standards. To be successful in this role, you should ideally possess a Bachelor's degree in Human Resources, Hospitality Management, or a related field, along with at least 3-5 years of experience in a training role within the hospitality industry, preferably with exposure to multiple properties. Experience with Learning Management Systems (LMS), e-learning platforms, and instructional design would be advantageous. In terms of skills and competencies, you should have strong presentation, facilitation, and communication skills, along with the ability to design engaging and impactful training content. Excellent organizational and project management skills are essential, as well as cultural sensitivity and the ability to collaborate effectively across diverse teams. This role will require regular travel between assigned hotel locations and a flexible schedule to accommodate training sessions across various shifts. Fluency in specific languages may be required or preferred based on the location and clientele of the hotels.,

Responsibilities Business Partnership: Partner with business leaders to understand their objectives, challenges, and people needs. Provide guidance on HR strategies that support business goals and operational effectiveness. Influence leadership decisions with data-driven insights and HR best practices. Talent Management: Support in talent management processes including talent reviews, leadership development. Identify gaps and create solutions to build and sustain a high-performance culture. Develop and implement strategies to attract, retain, and develop top talent. Employee Engagement & Culture: Foster a culture of engagement and drive inclusion for growth Work with managers to improve employee satisfaction (OHS org health), retention, and productivity. Manage and execute programs that improve organizational culture and employee morale. Change Management Support business transformation and change initiatives, ensuring smooth transitions for employees and teams. Advise on organizational design and structure to ensure efficiency and alignment with business goals. Provide coaching to leaders and managers to build their leadership capabilities and improve team effectiveness. Employee Relations & Conflict Resolution: Act as a trusted advisor in handling employee relations issues and conflict resolution. Ensure compliance with legal and regulatory requirements, internal policies, and ethical standards. HR Metrics & Reporting: Utilize HR analytics to assess trends, provide insights, and recommend actions to improve business and people outcomes. Monitor and track key HR metrics (e.g., turnover, engagement, performance) and implement corrective actions as needed. Learning & Development: Collaborate with Learning & Development teams to create and implement training programs to develop the skills of managers and employees. Promote continuous learning and professional growth within teams. Other Accountabilities Ensure policy consistency/compliance Provide career coaching for local talent, with emphasis on developing new manager talent Partner with TA to identify local sources of talent and evaluate candidates for hiring Partner with Global HR COE's to: Execute tools/ programs to drive employee engagement Execute communications Develop local/ Functional succession plans Play an active role in PepsiCo values/ culture/ engagement work (leveraging COE work for local activation) Key Skills Able to build trust & sustainable interpersonal relationships with multiple stakeholders Ability to influence business leaders at executive level Business Partnering & consulting skills Matrix Management Coaching & Facilitation skills Strong HR execution skills Qualifications Experience: Minimum 2-5 years of progressive HR experience in a business partner or generalist role, ideally within a fast-paced global or multinational organization. Education: Bachelor's degree in Human Resources, Business, Psychology, or related field; advanced degree (e.g., MBA, HR certifications) preferred. Skills: Strong business acumen with the ability to translate business needs into actionable HR strategies. Proven ability to influence senior leadership and manage complex HR projects. Excellent communication, interpersonal, and presentation skills. Strong problem-solving, analytical, and conflict resolution skills. Experience with HRIS systems and HR metrics/reporting. Competencies: Strategic thinker with the ability to execute and deliver results. High emotional intelligence, with strong listening and empathy skills. Adaptable and comfortable navigating ambiguity and change. Focused on delivering high-quality HR services with attention to detail and urgency. Preferred Qualifications Experience: Previous experience in FMCG, Consumer Goods, or similar high-paced, global companies is highly desirable. Knowledge: Familiarity with labor laws and HR practices across multiple regions and cultures. Certifications: SHRM-CP, PHR, or equivalent HR certification is a plus.

As a Lean Agile Coach at NTT DATA, you will collaborate with Client Delivery Teams, Product Owners, Scrum Masters, and the NTT DATA Business Agility Enablement team to facilitate the deployment of Agile practices across clients. Your primary focus will be at the team level, with an expectation to engage at all levels of organizations to drive change and create support for Agile methodologies. Joining NTT DATA offers you more than just a job; it presents an opportunity to advance your career. You will receive support and guidance from the Business Agility Enablement practice within Launch by NTT DATA to enhance your skills and contribute to valuable work delivery. In this role, you will act as a change agent, promoting a culture of continuous learning, experimentation, and challenging the status quo. Your responsibilities will involve working closely with teams to foster lean product delivery and instill agile principles through coaching, mentoring, and facilitating various agile practices. Once onboard, you will connect with the Business Agility Enablement practice, which will serve as your support network within NTT DATA. You will establish collaborative partnerships with key stakeholders to guide them through their Lean-Agile adoption journey and may be tasked with establishing Lean-Agile Centers of Enablement as per customer requirements. The ideal candidate for this role will possess over 10 years of experience in leadership roles across the development life cycle, with at least 5 years of customer-facing interactions guiding stakeholders through Lean-Agile adoptions. Additionally, a strong understanding of agile fundamentals, along with certifications such as Certified Scrum Master or Certified Scrum Product Owner, is required. Preferred qualifications include multiple framework and competency certifications, exceptional leadership skills, and expertise in facilitating meetings to achieve desired outcomes. An ideal candidate should also demonstrate proficiency in agile application lifecycle management tools and possess certifications like SAFe Program Consultant (SPC6). Communication, empathy, resourcefulness, and self-leadership are key attributes that are highly valued in this role. If you are passionate about driving organizational change, promoting agile practices, and delivering value to clients, we invite you to join our team at NTT DATA. Please note that the shift timings for this role are from 1:30 pm IST to 10:30 pm IST. Join us at NTT DATA, a trusted global innovator providing business and technology services to Fortune Global 100 companies. With a commitment to innovation and long-term success, we aim to help clients optimize and transform their operations. As a Global Top Employer, we offer diverse expertise across more than 50 countries and collaborate with a robust partner ecosystem. Our services encompass business and technology consulting, data and artificial intelligence, industry solutions, and application development and management. NTT DATA is at the forefront of digital and AI infrastructure solutions, with a strong focus on R&D to support organizations in their digital transformation journey. Visit us at us.nttdata.com to learn more about our organization and the exciting opportunities we offer.,

SMF is a non-profit organization established with an aim to strengthen the public education system and support schools to enrich their capacities for fostering the holistic development of children with emphasis on values-based learning environments and life-skills education. The vision of SMF can be attained by engaging in the school system in a proactive and collaborative manner, building on the strengths of all stakeholders. Shantilal Muttha Foundation (SMF) will be working in collaboration with the Govt of Maharashtra for state-wide implementation of its flagship program Mulyavardhan in all Govt and Govt Aided schools. SMF is looking for individuals with excellent training skills and prior experience of working with the Govt. system, preferably in the school education sector, to undertake the training of teachers/resource persons/Govt officials at the district level. The position available is for a Master Trainer, with 20 positions open, based in Pune with travel required in districts of Maharashtra. The role will report to the Head of Capacity Building. Responsibilities include actively supporting the Head of Department and curriculum department in designing need-based capacity building programs, content development, case studies, and training modules. Conducting online/offline training for State and district resource group members, documenting capacity building activities and maintaining records, compiling district-wise specific capacity building needs, capacity building and mentoring of SMF field teams, providing mentoring support to CRC/CRPs, identifying and supporting champion teachers, conducting field visits to project schools, supporting program team in identification and documentation of good practices, attending Cluster level teacher meetings, supporting M&E team in collecting qualitative information, preparing and submitting reports, etc. The ideal candidate should possess excellent spoken and written communication skills in English, good facilitation skills in Marathi and Hindi, excellent presentation/delivery skills, the ability to relate to trainees at all levels, multitasking abilities, adherence to strict timelines, excellent interpersonal skills, strong documentation skills, proficiency in computer skills (MS Office), and knowledge or understanding of national policy documents on education, principles of education, and child psychology. Educational qualification required is a Bachelors/Masters Degree in Education, Social Sciences, Social work, Development studies. Experience in the field of Education and teacher education, 2-5 years of experience in capacity building/training and post-training support, hands-on training with teachers and other stakeholders, experience of content writing, designing training modules, and testing are desired qualifications for this role. Conducting Training Need Analysis is also part of the experience expected from the candidate.,

As the Sales Enablement Specialist at Uber, you will play a crucial role in launching, managing, and optimizing various enablement programs to empower our sales team. Your responsibilities will include designing and delivering training programs, developing resources, and ensuring that our team members have the necessary skills and knowledge to succeed in their roles. By collaborating closely with Global Sales Leaders and Sales Managers, you will identify areas for improvement and define "best-in-class" behaviors. You will be part of a highly cross-functional environment, working with teams such as Talent Acquisition, Sales Ops, HR, Product, Legal, Finance, and Marketing. Your goal will be to influence the regional Enablement strategy by understanding business goals, critical initiatives, and regional differences. Additionally, you will support Global Sales Enablement programs and facilitate region-specific onboarding sessions for new hires. To excel in this role, you should have at least 5 years of experience in a customer-facing role, preferably in Sales, with expertise in the B2B Tech ecosystem. You should also be familiar with working with B2B decision makers in the Enterprise and Mid-Market tiers and have experience creating content for senior business leaders. Knowledge of sales enablement tools and technologies, as well as experience collaborating with diverse functions and roles, will be essential. Preferred qualifications include expert-level training and facilitation skills, knowledge of adult learning principles, and experience working with global teams across multiple time zones. The ideal candidate is a self-starter who can handle multiple projects simultaneously while maintaining quality, and is passionate about the impact of Enablement on a sales organization.,

As an Organizational Change Manager on a 6-month contract based in Hybrid Bangalore, your primary responsibility will be to design and implement comprehensive change management strategies and plans to support the rollout of new Salesforce capabilities and processes. You will engage with stakeholders at all levels to understand their needs, surface concerns, and tailor change activities that build trust and alignment. Your role will also involve leading communication and engagement initiatives, collaborating with training and enablement teams, facilitating readiness assessments, and developing tools to measure adoption and readiness. To excel in this role, you should have at least 5 years of experience in organizational change management, business transformation, employee engagement, or related roles. Proven experience supporting enterprise CRM transformations, strong interpersonal and facilitation skills, and the ability to apply structured change methodologies in fast-paced, global environments are essential. Excellent written and verbal communication skills are required to craft clear, engaging, and tailored messages for diverse audiences. Additionally, you should have the demonstrated ability to work cross-functionally with business leaders, sales teams, and technical stakeholders. While not mandatory, exposure to Salesforce Sales Cloud or similar CRM platforms, experience supporting sales enablement or go-to-market functions, familiarity with digital adoption platforms, change management or project management certifications, and an understanding of Red Hat's open-source culture and collaborative working model would be advantageous. If you are looking for a dynamic role where you can drive organizational change and support the successful adoption of new technologies within a global environment, this position offers an exciting opportunity to make a meaningful impact.,

The Credit Portfolio Intermediate Analyst position at Citi involves conducting credit reviews, approvals, and monitoring the portfolio to identify credit migration in coordination with the Risk Management team. The main objective is to manage Citi's portfolio exposure to clients and counterparties globally. Responsibilities include resolving issues, integrating specialty area knowledge with industry standards, serving as an industry expert and advisor, analyzing and approving counter-party credit limits, developing risk management frameworks, advising businesses and clients on transaction structures, and operating with a limited level of direct supervision. The role also involves exercising independence of judgment and autonomy, acting as a subject matter expert to senior stakeholders, and appropriately assessing risks in business decisions to safeguard Citigroup's reputation and assets. Qualifications for this role include 4+ years of relevant experience, expertise in financial analysis, accounting, and valuation, as well as demonstrating clear and concise written and verbal communication skills. A Bachelor's degree or equivalent experience is required. In the role summary, the Credit Portfolio Intermediate Analyst is expected to enhance and improve Risk policies using statistical techniques, support tactical and strategic Risk Analytics projects, manage the development and implementation of risk management strategies, apply analytical techniques to customer and transaction data, and effectively communicate key initiatives to senior risk management. Skills required include developing, implementing, and monitoring credit strategies, proficiency in SAS, SQL, Knowledge Studio, SAS E-miner, Excel, and PowerPoint, exposure to project/process management, and strong communication and presentation skills. Qualifications remain the same with 4+ years of relevant experience, financial analysis, accounting, and valuation expertise, and clear written and verbal communication skills. A Master's degree is preferred. This position falls under the Risk Management Job Family Group and specifically under the Portfolio Credit Risk Management Job Family. It is a full-time role.,

As a Senior Learning & Development Specialist at Hitachi India Private Limited, you will be responsible for instructional design, global training facilitation, and learning operations management. With 7-10 years of experience in Learning & Development, you will play a key role in creating impactful content and delivering high-quality leadership training programs. Your expertise in training delivery, instructional design, and L&D operations will be essential in enhancing learner engagement and retention. In the role of Senior Learning & Development Specialist, your responsibilities will include instructional design, global training facilitation, and learning operations management. You will design and develop engaging training materials, collaborate with subject matter experts, and ensure that training content aligns with organizational goals. Additionally, you will deliver leadership training programs to diverse, global audiences, facilitate virtual and in-person training sessions, and oversee the operational aspects of L&D programs. To excel in this role, you should have a Bachelor's degree in Human Resources, Education, Instructional Design, or a related field. A Master's degree is a plus. Certification in instructional design, training facilitation, or related areas is desired. Your proven track record in designing and delivering leadership development programs, along with your experience in managing learning operations in a corporate environment, will be valuable assets. Strong communication, presentation, and facilitation skills are essential, as well as proficiency in e-learning development tools and learning management systems. If you are a seasoned Learning & Development professional with a passion for creating effective training programs and enhancing employee development, we invite you to join our team as a Senior Learning & Development Specialist at Hitachi India Private Limited.,

Job Description Position Manager - Training No. Of Position TBC Department Training Function Training Reporting to Regional Head - Training Band 4a / 4b KEY RESPONSIBILITIES: Conduct training modules for Agent Advisors and ADMs Conducting induction and on-boarding training programs Training on selling skills Training on all MLI Insurance products and processes Training on all MLI Digital tools and Assets All other training programs as outlined in the Agent and ADM learning journey Conducting GID's and IID's Conducting PRP and FOD as and when required Conducting training in blended delivery format Delivering training in accordance with the learning journey design and blended delivery format - classroom training and/or virtual trainings Developing facilitation skills and virtual delivery skills to ensure seamless training delivery across all sessions Administrative Manager-trainer to drive adoption of the digital learning platform across all roles Responsible for driving digital assessments amongst Agents and ADMs Responsible for driving self-learning among Agents and ADMs Responsible for calendarizing and effectively planning all training sessions with the OH / OHs Responsible for delivering all training adhering to the training calendar designed Responsible for driving business performance of all learners Responsible to drive attendance to all training sessions Responsible to capture attendance in TMS/ELM within the stipulated time defined Responsible to coordinate with the OH / OHs in calendarizing all training sessions for an office Responsible to plan travel for training sessions in various locations as required Look after training logistics Schedule training sessions Ensure wider participation of agents in programs Ensure set-up of SMART Classroom is in place before commencing a session Monitor progress of agents on a continuous basis Seek regular feedback from agents, Sales Managers, Partner and Managing Partner Ensure that agents follow moral and ethical standards when dealing with clients Monitor Agent development Update training material Review present training material Scan environment Incorporate feedback from Agents, Customers, SMs, Ps, MPs Ensure that the agents get updated and continuous information on MLI products Facilitate self- development of agents MEASURE OF SUCCESS: Participant feedback Number of days of training Customer survey rating Pass percentage of agents Digital adoption / adoption of digital learning platform Pass percentage of Agents in IRDA exams Attendance of Agents and employees in training sessions Activating agents month-on-month against the target Compliance on IRDA requirements Monthly Achievement against the target for the agents across multiple performance parameters for agents and AADM Reduction in training cost Awareness level of agents on competition DESIRED QUALIFICATIONS AND EXPERIENCE a. Graduate in any discipline b. At least 2-3 years in sales and 3-4 years in conducting sales training, life insurance domain would be a plus KNOWLEDGE / SKILLS / ABILITIES Competency Level Result Orientation 5 Working With & Through Others 4 Innovation 5 Customer Centricity 4 Technical Expertise 4 Business Acumen 4 Impact & Influence 4 Communication 4 Role Modelling Core Values 4 Strategic Planning & Execution 4 Learning ability Logical thinking Must be able to motivate agents Should be self motivated, self starter Job Description Position Manager - Training No. Of Position TBC Department Training Function Training Reporting to Regional Head - Training Band 4a / 4b KEY RESPONSIBILITIES: Conduct training modules for Agent Advisors and ADMs Conducting induction and on-boarding training programs Training on selling skills Training on all MLI Insurance products and processes Training on all MLI Digital tools and Assets All other training programs as outlined in the Agent and ADM learning journey Conducting GID's and IID's Conducting PRP and FOD as and when required Conducting training in blended delivery format Delivering training in accordance with the learning journey design and blended delivery format - classroom training and/or virtual trainings Developing facilitation skills and virtual delivery skills to ensure seamless training delivery across all sessions Administrative Manager-trainer to drive adoption of the digital learning platform across all roles Responsible for driving digital assessments amongst Agents and ADMs Responsible for driving self-learning among Agents and ADMs Responsible for calendarizing and effectively planning all training sessions with the OH / OHs Responsible for delivering all training adhering to the training calendar designed Responsible for driving business performance of all learners Responsible to drive attendance to all training sessions Responsible to capture attendance in TMS/ELM within the stipulated time defined Responsible to coordinate with the OH / OHs in calendarizing all training sessions for an office Responsible to plan travel for training sessions in various locations as required Look after training logistics Schedule training sessions Ensure wider participation of agents in programs Ensure set-up of SMART Classroom is in place before commencing a session Monitor progress of agents on a continuous basis Seek regular feedback from agents, Sales Managers, Partner and Managing Partner Ensure that agents follow moral and ethical standards when dealing with clients Monitor Agent development Update training material Review present training material Scan environment Incorporate feedback from Agents, Customers, SMs, Ps, MPs Ensure that the agents get updated and continuous information on MLI products Facilitate self- development of agents MEASURE OF SUCCESS: Participant feedback Number of days of training Customer survey rating Pass percentage of agents Digital adoption / adoption of digital learning platform Pass percentage of Agents in IRDA exams Attendance of Agents and employees in training sessions Activating agents month-on-month against the target Compliance on IRDA requirements Monthly Achievement against the target for the agents across multiple performance parameters for agents and AADM Reduction in training cost Awareness level of agents on competition DESIRED QUALIFICATIONS AND EXPERIENCE a. Graduate in any discipline b. At least 2-3 years in sales and 3-4 years in conducting sales training, life insurance domain would be a plus KNOWLEDGE / SKILLS / ABILITIES Competency Level Result Orientation 5 Working With & Through Others 4 Innovation 5 Customer Centricity 4 Technical Expertise 4 Business Acumen 4 Impact & Influence 4 Communication 4 Role Modelling Core Values 4 Strategic Planning & Execution 4 Learning ability Logical thinking Must be able to motivate agents Should be self motivated, self starter

Job Title: Communications Trainer II Job Description Concentrix is a technology-enabled global business services company specializing in customer engagement and improving business performance. We partner with ambitious, progressive executives around the world to future-proof their business and stay ahead of the competition and customer expectations. Role & key Responsibilities: . Build and sustain professional and communication skills for advisors in NHT . Undergo the TTT certification and thereafter deliver NH Training to NHT batches . Identify Learning needs of agents/ any other learners/ business as a learning consultant . Design training curriculum using the principles of Instructional Design . Work closely with the FS V&A team to use materials (e.g. recorded calls) from floor in training and to customize training according to the Project/process. . Observe and evaluate trainee performance during real time training sessions . Track and maintain trainee attendance and trainee certification records for audit purposes. . Initiate and participate in the projects of the team and the department . Conducting refresher or stratified training batches on NHT modules . Willingness to work in a 24/7 shift environment (Day and Night Shifts - Rotational) . Conduct audits and feedback for the targeted population with the objective of improving scores for training throughput or conversion . When not involved in batches, be willing to support the National Command Center with the language assessments for hiring . Maintain key MIS related to all the above activities . Excellent communication skills ( =6.5 on CAT) -This is essential for the candidates to move to the next level of interviews . Good facilitation skills 16. Proficient with MS Office . No leave in the pipeline for the next 60 days . Master Trainer - preferred Key Skills and knowledge: - . Good knowledge of V&A and Grammar, Soft Skills and Facilitation Skills . High levels of spoken and written communication . Interpersonal and team management skills are a must . Ability to interact with different levels in the organization . Previous V&A and Soft skills training experience desirable . Basic knowledge of Instructional design desirable . Exposure to Quality - preferred . Expertise in Excel & power point . Knowledge of basic banking terminology. Qualification : Graduation Disclaimer:- Neither Concentrix nor any authorized 3rd party who assist with our recruitment process, ever ask candidates for recruitment, processing or any other kind of fees in exchange for offer letters from Concentrix. Offer letters and other recruiting correspondence from Concentrix are printed on Concentrix letter head with authentic signatures of appropriate Concentrix authorities. Location: India Bangalore - Divyashree Language Requirements: Time Type: Full time If you are a California resident, by submitting your information, you acknowledge that you have read and have access to the

Job Description As a Regional Training Manager based in Chennai, you will play a crucial role in designing, implementing, and overseeing training programs for regional employees. Your primary responsibilities will include conducting training sessions, identifying training needs, and evaluating the impact of training initiatives. A key aspect of this role will involve working closely with different departments to ensure that training programs align with the company's goals and standards. To excel in this role, you must possess a strong background in delivering training programs and have the ability to assess training requirements effectively. Your presentation and facilitation skills will be essential in delivering engaging training sessions. Moreover, your excellent communication and interpersonal abilities will enable you to collaborate effectively with various departments. You will be responsible for evaluating the effectiveness of training programs and making any necessary adjustments to enhance their impact. Your collaborative approach will be instrumental in fostering alignment across different departments. A Bachelor's Degree is required for this position, and prior experience in the life insurance industry would be advantageous.,

Job Title: Chief Training Manager-New Growth Areas Parent Department : Distribution Capability Centre (DCC) Location s:04 1.Delhi 2.Ahmedabad 3.Pune 4. Bangalore Reporting to: Head Training-New Growth Areas Experience Required : 8-12 years in Training & Development & Sales Management in Life Insurance or Financial Services . Experience in the fields of taxation/ NRI markets/affluent markets/ Business Insurance will be added advantage Role Overview: The Chief Training Manager-New Growth Areas will lead the design and delivery of capability-building programs focused on emerging segments such as NRIs, affluent customers, business insurance clients apart from protection and annuity market. This role is responsible for equipping sales teams, distribution partners, and other stakeholders with the knowledge, skills, and tools required to successfully penetrate and grow these niche markets. Key Responsibilities: Program Development Design specialized training content covering product knowledge, taxation, market nuances, regulatory requirements, sales techniques, and relationship management for these segments. Training Delivery & Enablement Plan and conduct training sessions, workshops, and webinars for sales teams and distribution partners. Use blended learning approaches including classroom sessions, e-learning modules, virtual training, and on-the-job coaching. Develop and deploy train-the-trainer (TTT) programs to build internal capability for sustained training delivery. Sales Support & Performance Coaching Partner with sales leadership to identify skill gaps and performance challenges in the new growth areas. Provide ongoing training, coaching and mentoring to sales teams and advisors to improve conversion and persistency rates. Support onboarding and induction of new sales teams focused on these markets On-the-job training & field support in terms of case preparation/ FODs for high ticket size cases Collaboration & Stakeholder Management Work closely with sales to identify training needs, drive training attendance , align training initiatives with business execution & provide regular updates of training progress Work closely with content, SMEs, marketing, product, and underwriting teams to develop content & marketing collaterals Liaise with external training vendors or consultants as needed for specialized content or delivery. Measurement & Continuous Improvement Establish metrics to measure training effectiveness and business impact in these segments. Collect feedback from participants and stakeholders to refine and enhance training programs. Collect competition, industry & regulator insights on regular basis Stay abreast of industry trends, regulatory changes, and best practices to continuously evolve the training approach Expected Challenges Customized content & collaterals readiness on time Seller and QC teams capability development on documentation and primary underwriting Versatility to handle multiple growth areas in multiple geographies with multiple target audience Ability to travel Pushing the participant to action-implementation of the learnings to get the business Creating enough buy in sales stakeholders for training and related business drives Visibility of Training drives and application of learning Measure of Success Execution of classroom, virtual ,self-learning and On-the-Job Training Plan Session Attendance: 85% AI based role play completion: 80% Assessment: Appear 90%Pass 80% Average Score: 80% Training Session Feedback Score: 4.25 on 5 -point scale Opening of Sales Calls by the training participants as per the targets 20% growth in High Growth Areas Key Requirements: Education: Graduate/Postgraduate degree in Business Administration, Finance, or related field/Charted Accountant Certifications/qualifications in Learning & Development/Financial Markets/Taxation/Investment/Instructional Design will be added advantage Experience: 8-12 years of experience in training & development in the life insurance or financial services industry. Experience designing and delivering sales training programs for niche markets like NRIs, affluent clients, or business insurance is added advantage Skills & Competencies: Strong understanding of life insurance products and sales processes Excellent facilitation skills with understanding of adult learning principles, instructional design, and digital/blended learning methodologies. Field Orientation-open to on-the -job training and FODs for high ticket cases Excellent stakeholder management & communication skills. Data-driven approach to assess training effectiveness and improve programs. Ability to work cross-functionally and influence multiple stakeholders. Flexible to travel extensively. Job Title: Chief Training Manager-New Growth Areas Parent Department : Distribution Capability Centre (DCC) Location s:04 1.Delhi 2.Ahmedabad 3.Pune 4. Bangalore Reporting to: Head Training-New Growth Areas Experience Required : 8-12 years in Training & Development & Sales Management in Life Insurance or Financial Services . Experience in the fields of taxation/ NRI markets/affluent markets/ Business Insurance will be added advantage Role Overview: The Chief Training Manager-New Growth Areas will lead the design and delivery of capability-building programs focused on emerging segments such as NRIs, affluent customers, business insurance clients apart from protection and annuity market. This role is responsible for equipping sales teams, distribution partners, and other stakeholders with the knowledge, skills, and tools required to successfully penetrate and grow these niche markets. Key Responsibilities: Program Development Design specialized training content covering product knowledge, taxation, market nuances, regulatory requirements, sales techniques, and relationship management for these segments. Training Delivery & Enablement Plan and conduct training sessions, workshops, and webinars for sales teams and distribution partners. Use blended learning approaches including classroom sessions, e-learning modules, virtual training, and on-the-job coaching. Develop and deploy train-the-trainer (TTT) programs to build internal capability for sustained training delivery. Sales Support & Performance Coaching Partner with sales leadership to identify skill gaps and performance challenges in the new growth areas. Provide ongoing training, coaching and mentoring to sales teams and advisors to improve conversion and persistency rates. Support onboarding and induction of new sales teams focused on these markets On-the-job training & field support in terms of case preparation/ FODs for high ticket size cases Collaboration & Stakeholder Management Work closely with sales to identify training needs, drive training attendance , align training initiatives with business execution & provide regular updates of training progress Work closely with content, SMEs, marketing, product, and underwriting teams to develop content & marketing collaterals Liaise with external training vendors or consultants as needed for specialized content or delivery. Measurement & Continuous Improvement Establish metrics to measure training effectiveness and business impact in these segments. Collect feedback from participants and stakeholders to refine and enhance training programs. Collect competition, industry & regulator insights on regular basis Stay abreast of industry trends, regulatory changes, and best practices to continuously evolve the training approach Expected Challenges Customized content & collaterals readiness on time Seller and QC teams capability development on documentation and primary underwriting Versatility to handle multiple growth areas in multiple geographies with multiple target audience Ability to travel Pushing the participant to action-implementation of the learnings to get the business Creating enough buy in sales stakeholders for training and related business drives Visibility of Training drives and application of learning Measure of Success Execution of classroom, virtual ,self-learning and On-the-Job Training Plan Session Attendance: 85% AI based role play completion: 80% Assessment: Appear 90%Pass 80% Average Score: 80% Training Session Feedback Score: 4.25 on 5 -point scale Opening of Sales Calls by the training participants as per the targets 20% growth in High Growth Areas Key Requirements: Education: Graduate/Postgraduate degree in Business Administration, Finance, or related field/Charted Accountant Certifications/qualifications in Learning & Development/Financial Markets/Taxation/Investment/Instructional Design will be added advantage Experience: 8-12 years of experience in training & development in the life insurance or financial services industry. Experience designing and delivering sales training programs for niche markets like NRIs, affluent clients, or business insurance is added advantage Skills & Competencies: Strong understanding of life insurance products and sales processes Excellent facilitation skills with understanding of adult learning principles, instructional design, and digital/blended learning methodologies. Field Orientation-open to on-the -job training and FODs for high ticket cases Excellent stakeholder management & communication skills. Data-driven approach to assess training effectiveness and improve programs. Ability to work cross-functionally and influence multiple stakeholders. Flexible to travel extensively.

Job Description Job Title Deputy Manager /Manager/Sr. Manager Location Branch Name Department Distribution Capability Centre Function DCC - Agency Training Reporting to Title of reporting manager Band 5B/4 and 4A Function Summary DCC (Distribution Capability Development) Department is dedicated to equipping all sales employees with the essential knowledge and product skills across the company's diverse financial product offerings. The department's primary objective is to empower the sales channels, ensuring that they possess the expertise needed to position the organization as the leading insurance firm in India. By focusing on continuous development, this department drives internal mobility for training employees across various verticals, fostering their personal growth while simultaneously enhancing the growth and success of the firm's sales teams. This dynamic approach supports a thriving ecosystem where both employees and the organization are set on a path of mutual progress and achievement. Job Summary Experienced Trainer with a strong background in the life insurance sector, specializing in developing and delivering impactful training programs for employees and agents. Skilled in product knowledge, sales training, and compliance, with a focus on improving performance and achieving organizational goals. Adept at identifying training needs, creating engaging learning content, and measuring the effectiveness of training initiatives. Passionate about fostering continuous learning and development to drive success within the team and enhance customer service and sales outcomes. Key Responsibilities Conduct training modules for Agent Advisors and ADMs Conducting induction and on-boarding training programs Training on selling skills Training on all MLI Insurance products and processes Training on all MLI Digital tools and Assets All other training programs as outlined in the Agent and ADM learning journey Conducting GID's and IID's Conducting PRP and FOD as and when required Conducting training in blended delivery format Delivering training in accordance with the learning journey design and blended delivery format - classroom training and/or virtual trainings Developing facilitation skills and virtual delivery skills to ensure seamless training delivery across all sessions Administrative Manager-trainer to drive adoption of the digital learning platform across all roles Responsible for driving digital assessments amongst Agents and ADMs Responsible for driving self-learning among Agents and ADMs Responsible for calendaring and effectively planning all training sessions with the OH / OHs Responsible for delivering all training adhering to the training calendar designed Responsible for driving business performance of all learners Responsible to drive attendance to all training sessions Responsible to capture attendance in TMS/ELM within the stipulated time defined Responsible to coordinate with the OH / OHs in calendaring all training sessions for an office Responsible to plan travel for training sessions in various locations as required Look after training logistics Schedule training sessions Ensure wider participation of agents in programs Ensure set-up of SMART Classroom is in place before commencing a session Monitor progress of agents on a continuous basis Seek regular feedback from agents, Sales Managers, Partner and Managing Partner Ensure that agents follow moral and ethical standards when dealing with clients Monitor Agent development Update training material Review present training material Scan environment Incorporate feedback from Agents, Customers, SMs, Ps, MPs Ensure that the agents get updated and continuous information on MLI products Facilitate self- development of agents Key skills required Industry Knowledge : Strong understanding of life insurance products, regulations, and market trends. Communication Skills : Ability to explain complex concepts clearly and engage with a diverse audience. Presentation Skills : Skilled in creating and delivering effective training sessions and workshops. Coaching and Mentoring : Ability to guide and motivate employees, helping them improve their skills and performance. Product Knowledge : Deep knowledge of life insurance policies, claims processes, underwriting, and sales techniques. Training Development : Experience in designing training materials, modules, and assessments tailored to the audience's needs. Adaptability : Ability to adjust training methods and content to fit different learning styles and levels. Sales Skills : Familiarity with sales techniques, as training often focuses on improving sales performance within the life insurance space. Problem-Solving Skills : Ability to address any performance issues or knowledge gaps in trainees effectively. Technology Proficiency : Familiarity with e-learning platforms, learning management systems (LMS), and other training tools. Interpersonal Skills : Strong relationship-building skills to connect with trainees and collaborate with other departments. Assessment and Feedback : Ability to assess trainee progress and provide constructive feedback for improvement. Desired qualification and experience Graduate in any discipline At least 2-3 years in sales and 3-4 years in conducting sales training, life insurance domain would be a plus About Axis Max Life Insurance Axis Max Life Insurance Limited, formerly known as Max Life Insurance Company Ltd., is a Joint Venture between Max Financial Services Limited (MFSL) and Axis Bank Limited. Axis Max Life Insurance offers comprehensive protection and long-term savings life insurance solutions through its multi-channel distribution, including agency and third-party distribution partners. It has built its operations over two decades through a need-based sales process, a customer-centric approach to engagement and service delivery and trained human capital. As per the annual audited financials for FY2023-24, Axis Max Life Insurance has achieved a gross written premium of INR 29,529 Cr. For more information, please visit the company website at www.maxlifeinsurance.com. #ComeAsYouAre LGBTQIA+ and PwD candidates of all ages are encouraged to apply Job Description Job Title Deputy Manager /Manager/Sr. Manager Location Branch Name Department Distribution Capability Centre Function DCC - Agency Training Reporting to Title of reporting manager Band 5B/4 and 4A Function Summary DCC (Distribution Capability Development) Department is dedicated to equipping all sales employees with the essential knowledge and product skills across the company's diverse financial product offerings. The department's primary objective is to empower the sales channels, ensuring that they possess the expertise needed to position the organization as the leading insurance firm in India. By focusing on continuous development, this department drives internal mobility for training employees across various verticals, fostering their personal growth while simultaneously enhancing the growth and success of the firm's sales teams. This dynamic approach supports a thriving ecosystem where both employees and the organization are set on a path of mutual progress and achievement. Job Summary Experienced Trainer with a strong background in the life insurance sector, specializing in developing and delivering impactful training programs for employees and agents. Skilled in product knowledge, sales training, and compliance, with a focus on improving performance and achieving organizational goals. Adept at identifying training needs, creating engaging learning content, and measuring the effectiveness of training initiatives. Passionate about fostering continuous learning and development to drive success within the team and enhance customer service and sales outcomes. Key Responsibilities Conduct training modules for Agent Advisors and ADMs Conducting induction and on-boarding training programs Training on selling skills Training on all MLI Insurance products and processes Training on all MLI Digital tools and Assets All other training programs as outlined in the Agent and ADM learning journey Conducting GID's and IID's Conducting PRP and FOD as and when required Conducting training in blended delivery format Delivering training in accordance with the learning journey design and blended delivery format - classroom training and/or virtual trainings Developing facilitation skills and virtual delivery skills to ensure seamless training delivery across all sessions Administrative Manager-trainer to drive adoption of the digital learning platform across all roles Responsible for driving digital assessments amongst Agents and ADMs Responsible for driving self-learning among Agents and ADMs Responsible for calendaring and effectively planning all training sessions with the OH / OHs Responsible for delivering all training adhering to the training calendar designed Responsible for driving business performance of all learners Responsible to drive attendance to all training sessions Responsible to capture attendance in TMS/ELM within the stipulated time defined Responsible to coordinate with the OH / OHs in calendaring all training sessions for an office Responsible to plan travel for training sessions in various locations as required Look after training logistics Schedule training sessions Ensure wider participation of agents in programs Ensure set-up of SMART Classroom is in place before commencing a session Monitor progress of agents on a continuous basis Seek regular feedback from agents, Sales Managers, Partner and Managing Partner Ensure that agents follow moral and ethical standards when dealing with clients Monitor Agent development Update training material Review present training material Scan environment Incorporate feedback from Agents, Customers, SMs, Ps, MPs Ensure that the agents get updated and continuous information on MLI products Facilitate self- development of agents Key skills required Industry Knowledge : Strong understanding of life insurance products, regulations, and market trends. Communication Skills : Ability to explain complex concepts clearly and engage with a diverse audience. Presentation Skills : Skilled in creating and delivering effective training sessions and workshops. Coaching and Mentoring : Ability to guide and motivate employees, helping them improve their skills and performance. Product Knowledge : Deep knowledge of life insurance policies, claims processes, underwriting, and sales techniques. Training Development : Experience in designing training materials, modules, and assessments tailored to the audience's needs. Adaptability : Ability to adjust training methods and content to fit different learning styles and levels. Sales Skills : Familiarity with sales techniques, as training often focuses on improving sales performance within the life insurance space. Problem-Solving Skills : Ability to address any performance issues or knowledge gaps in trainees effectively. Technology Proficiency : Familiarity with e-learning platforms, learning management systems (LMS), and other training tools. Interpersonal Skills : Strong relationship-building skills to connect with trainees and collaborate with other departments. Assessment and Feedback : Ability to assess trainee progress and provide constructive feedback for improvement. Desired qualification and experience Graduate in any discipline At least 2-3 years in sales and 3-4 years in conducting sales training, life insurance domain would be a plus About Axis Max Life Insurance Axis Max Life Insurance Limited, formerly known as Max Life Insurance Company Ltd., is a Joint Venture between Max Financial Services Limited (MFSL) and Axis Bank Limited. Axis Max Life Insurance offers comprehensive protection and long-term savings life insurance solutions through its multi-channel distribution, including agency and third-party distribution partners. It has built its operations over two decades through a need-based sales process, a customer-centric approach to engagement and service delivery and trained human capital. As per the annual audited financials for FY2023-24, Axis Max Life Insurance has achieved a gross written premium of INR 29,529 Cr. For more information, please visit the company website at www.maxlifeinsurance.com. #ComeAsYouAre LGBTQIA+ and PwD candidates of all ages are encouraged to apply