Enterprise Account Manager

The role you are applying for involves engaging with clients and providing customized solutions based on their specific business requirements, leveraging a thorough understanding of the organization's products. You will strategically position the organization's offerings in comparison to competitors, with a primary focus on client retention through upselling and cross-selling. Additionally, you will support account managers in lead generation, achieving quota objectives, and mentoring junior team members to drive sales success and growth. Your responsibilities will include: - Demonstrating a deep understanding of the organization's products/services and the industry to effectively position offerings and communicate their value to potential clients. - Engaging with clients to comprehend their needs, analyze challenges, and provide tailored solutions aligned with their business and IT objectives. - Keeping abreast of competitors" activities to strategically position the organization's products/services effectively. - Concentrating on client retention by identifying opportunities for upselling or cross-selling additional products/services to existing clients. - Providing support to account managers, offering insights into business development, and solution delivery. - Capturing leads, ensuring their proper assignment and follow-up to drive the sales pipeline in collaboration with internal teams. - Attending industry events, trade shows, and conferences to expand the network and build relationships with potential clients, partners, and industry influencers. - Generating regular reports on sales activities, forecasts, and results to share with management and provide insights into sales performance. - Participating in developing quota objectives and future strategies for the designated area of expertise. - Documenting sales interactions and ensuring all sales activities comply with the organization's policies and legal requirements. The ideal candidate should possess a four-year or Graduate Degree in Sales, Marketing, Business Administration, or related discipline, or equivalent work experience. Typically, the role requires 7-10 years of experience in technical selling, consultative selling, account management, or a related field. Key knowledge and skills beneficial for this role include: - Balancing (Ledger/Billing) - Business Development - Customer Relationship Management - Demonstration Skills - Enterprise Sales - Marketing - Merchandising - Outbound Calls - Presales - Product Demonstration - Product Knowledge - Sales Engineering - Sales Process - Sales Prospecting - Selling Techniques - Solution Selling - Technical Sales - Value Propositions - Wireless Sales Cross-organizational skills such as effective communication, results orientation, learning agility, digital fluency, and customer centricity are highly valued for this position. The impact and scope of this role involve influencing function, leading and/or providing expertise to functional project teams, and potentially participating in cross-functional initiatives. You will work on complex problems requiring an in-depth evaluation of multiple factors. Please note that this job description provides a general overview of the role's responsibilities and expectations and is subject to change as needed by management.,