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1.0 - 3.0 years
2 - 4 Lacs
mumbai
Work from Office
E Commerce Industry Hiring Customer Support Executive :Marol Mumbai E Commerce Industry Prefered Excelling Communication Skill in English Customer Delight Associate: Respond promptly and professionally to incoming customer inquiries on emails and calls Maintain an updated knowledge of the organization's products, services, and customer service policies Document customer interactions when necessary, compiling documents and forwarding information to interested parties Explain simply and clearly in response to customer questions and check for customer understanding and acceptance Recommend new products or services or make suggestions for improvements by identifying relevant features and benefit...
Posted 1 week ago
1.0 - 3.0 years
2 - 4 Lacs
bengaluru
Work from Office
E Commerce Industry Hiring Customer Support Executive :Marol Mumbai E Commerce Industry Prefered Excelling Communication Skill in English Customer Delight Associate: Respond promptly and professionally to incoming customer inquiries on emails and calls Maintain an updated knowledge of the organization's products, services, and customer service policies Document customer interactions when necessary, compiling documents and forwarding information to interested parties Explain simply and clearly in response to customer questions and check for customer understanding and acceptance Recommend new products or services or make suggestions for improvements by identifying relevant features and benefit...
Posted 1 week ago
1.0 - 3.0 years
2 - 4 Lacs
chennai
Work from Office
E Commerce Industry Hiring Customer Support Executive :Marol Mumbai E Commerce Industry Prefered Excelling Communication Skill in English Customer Delight Associate: Respond promptly and professionally to incoming customer inquiries on emails and calls Maintain an updated knowledge of the organization's products, services, and customer service policies Document customer interactions when necessary, compiling documents and forwarding information to interested parties Explain simply and clearly in response to customer questions and check for customer understanding and acceptance Recommend new products or services or make suggestions for improvements by identifying relevant features and benefit...
Posted 1 week ago
1.0 - 3.0 years
2 - 4 Lacs
hyderabad
Work from Office
E Commerce Industry Hiring Customer Support Executive :Marol Mumbai E Commerce Industry Prefered Excelling Communication Skill in English Customer Delight Associate: Respond promptly and professionally to incoming customer inquiries on emails and calls Maintain an updated knowledge of the organization's products, services, and customer service policies Document customer interactions when necessary, compiling documents and forwarding information to interested parties Explain simply and clearly in response to customer questions and check for customer understanding and acceptance Recommend new products or services or make suggestions for improvements by identifying relevant features and benefit...
Posted 1 week ago
1.0 - 3.0 years
2 - 4 Lacs
visakhapatnam
Work from Office
E Commerce Industry Hiring Customer Support Executive :Marol Mumbai E Commerce Industry Prefered Excelling Communication Skill in English Customer Delight Associate: Respond promptly and professionally to incoming customer inquiries on emails and calls Maintain an updated knowledge of the organization's products, services, and customer service policies Document customer interactions when necessary, compiling documents and forwarding information to interested parties Explain simply and clearly in response to customer questions and check for customer understanding and acceptance Recommend new products or services or make suggestions for improvements by identifying relevant features and benefit...
Posted 1 week ago
1.0 - 3.0 years
2 - 4 Lacs
kolar
Work from Office
E Commerce Industry Hiring Customer Support Executive :Marol Mumbai E Commerce Industry Prefered Excelling Communication Skill in English Customer Delight Associate: Respond promptly and professionally to incoming customer inquiries on emails and calls Maintain an updated knowledge of the organization's products, services, and customer service policies Document customer interactions when necessary, compiling documents and forwarding information to interested parties Explain simply and clearly in response to customer questions and check for customer understanding and acceptance Recommend new products or services or make suggestions for improvements by identifying relevant features and benefit...
Posted 1 week ago
1.0 - 3.0 years
2 - 4 Lacs
hosur
Work from Office
E Commerce Industry Hiring Customer Support Executive :Marol Mumbai E Commerce Industry Prefered Excelling Communication Skill in English Customer Delight Associate: Respond promptly and professionally to incoming customer inquiries on emails and calls Maintain an updated knowledge of the organization's products, services, and customer service policies Document customer interactions when necessary, compiling documents and forwarding information to interested parties Explain simply and clearly in response to customer questions and check for customer understanding and acceptance Recommend new products or services or make suggestions for improvements by identifying relevant features and benefit...
Posted 1 week ago
Customer Relationship Management (CRM) roles are in high demand in India as businesses focus on building and maintaining strong relationships with their customers. These roles involve managing customer interactions, analyzing data to improve customer satisfaction, and implementing strategies to increase customer loyalty.
The salary range for CRM professionals in India varies based on experience and location. Entry-level positions may start around ₹3-5 lakh per annum, while experienced professionals can earn upwards of ₹10-15 lakh per annum.
In the field of CRM, a typical career path may include roles such as Customer Service Executive, CRM Analyst, CRM Manager, and CRM Director. As professionals gain experience and expertise, they may progress to roles with more strategic responsibilities and leadership opportunities.
In addition to customer relationship management skills, professionals in this field may benefit from having skills such as: - Data analysis - Communication - Problem-solving - Sales - Marketing
As you explore opportunities in the field of Customer Relationship Management in India, remember to showcase your skills and experiences confidently during interviews. Prepare thoroughly, demonstrate your understanding of CRM principles, and highlight your ability to build strong customer relationships. Best of luck in your job search!
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