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0.0 - 2.0 years
2 - 4 Lacs
Chennai, Tamil Nadu, India
On-site
Key Responsibilities: Make outbound calls to potential clients and explain company products/services. Generate leads and follow up with interested prospects. Maintain and update the customer database. Research and qualify leads through RFQs, RFPs, and government procurement platforms. Knowledge of the GeM Portal is required. Provide information and guidance on GeM portal registrations and bidding processes. Build and maintain strong relationships with customers. Handle inbound queries and provide excellent customer support. Strong problem-solving skills and ability to address government-specific challenges. Required Skills & Qualifications: 0-2 years of experience in inside sales or telecalling. Knowledge of the GeM (Government e-Marketplace) portal is preferred. Should have good communication in English ( Hindi added advantage ) Proficiency in Hindi (must) and basic English. Strong communication and persuasive skills. Ability to handle customer queries efficiently. Basic knowledge of MS Office and CRM tools (preferred).
Posted 15 hours ago
0.0 - 6.0 years
0 Lacs
ahmedabad, gujarat
On-site
As an Inside Sales Executive at Vimbri Media Pvt. Ltd, you will be responsible for sourcing new business opportunities through inbound lead follow-up and outbound calls and emails. You will need to understand customer needs and requirements to suggest the best solution accordingly. Your role will involve closing new business by qualifying opportunities and securing online demonstrations/meetings with key decision makers. It will be important for you to attend sales meetings, work closely with the team, and keep current with all product information, pricing, and contract terms. Additionally, staying informed about competing products, new technologies, and services will be crucial in this position. The ideal candidate for this role should have a minimum of 6 months to 6 years of experience in inside sales. Any graduation qualification is required for this position. The working hours are from Monday to Saturday, 9:30 am to 6:30 pm, at the company's location at 1401, BLOCK-B1, WESTGATE BUSINESS BAY, Ahmedabad, Gujarat 380051. If you are interested in this opportunity, you can reach out to Neha Mahori (HR) at neha.mahori@thedollarbusiness.com or contact +91 72658 38043. More information about the company can be found at https://in.thedollarbusiness.com/. We look forward to welcoming a dynamic and proactive Inside Sales Executive to our team at Vimbri Media Pvt. Ltd.,
Posted 16 hours ago
1.0 - 5.0 years
0 Lacs
chennai, tamil nadu
On-site
As an enthusiastic Sales Representative, you will be responsible for reaching out to potential customers to introduce and promote our company's diverse range of products and services. Your role will involve handling both outbound and inbound calls, efficiently responding to customer inquiries, and providing comprehensive information to drive sales effectively. It will be your duty to maintain accurate records of all customer interactions and sales-related activities using our CRM system. Meeting or surpassing monthly sales targets and quotas will be a key performance indicator in this role. You will proactively follow up on leads, conduct thorough research to identify promising prospects, and offer product insights to address customer queries and enhance sales opportunities. Fostering and nurturing positive relationships with customers is pivotal to ensure repeat business and customer loyalty. Collaboration with the sales team will be essential for seamless handoffs and to deliver a superior customer experience. Your adeptness in handling customer objections and providing tailored solutions to secure sales will be instrumental in your success. Remaining well-informed about our product line and staying abreast of evolving sales techniques will be crucial for your continuous growth and effectiveness in this role. This position offers a variety of job types including full-time, part-time, permanent, and welcomes freshers to apply. Ideally, you should have at least 1 year of total work experience, and the work location will be in person. Join us in this dynamic environment where your sales acumen and customer-centric approach will play a vital role in driving our business forward and achieving mutual success.,
Posted 20 hours ago
0.0 - 3.0 years
0 - 0 Lacs
patna, bihar
On-site
As a Business Development Manager (BDM) at Stack Skills, you will play a crucial role in our future-focused edtech platform that offers job-guaranteed programs in various domains such as Full Stack Development, UI/UX Design, Digital Marketing, and Startup Training. Our mission at Stack Skills is to empower students from all backgrounds with real-world skills that pave the way for real careers. During the initial 30-day training period, you will start as an individual contributor and transition into leading a small team of 34 interns or associates upon successful performance confirmation. Your key responsibilities will include conducting outbound calls, following up with leads to convert them into paid enrollments, scheduling and attending meetings to pitch our programs, achieving personal sales targets, and recruiting, training, and managing a sales team post-confirmation. To excel in this role, you should be a graduate with a basic understanding of coding or technical courses, possess strong verbal communication skills in Hindi and English, demonstrate confidence in cold calling, objection handling, and sales closure, be self-motivated and target-driven, and be comfortable with a hybrid work model that includes remote and occasional office/field presence. Prior experience in EdTech or B2C sales would be advantageous. In return for your contributions, you can expect a salary of 3 - 5 LPA post-training, monthly performance bonuses and incentives, leadership opportunities to manage a team of 34 interns/associates, and career growth prospects into roles such as Sales Head, Strategy, or Regional Manager within 12-18 months. Additionally, you will benefit from a hybrid work environment, practical sales training, mentorship, and fast-track promotions based on clear KPIs and ownership. If you are looking to kickstart a rewarding career in sales and be part of a learning-driven culture, we invite you to apply for the Business Development Manager position at Stack Skills. You can send your resume to careers@stackskills.in, noting that candidates who apply via email will be given first preference. Join us at Stack Skills as we build careers, one skill at a time.,
Posted 21 hours ago
1.0 - 5.0 years
0 Lacs
amritsar, punjab
On-site
You will be responsible for following office workflow procedures to ensure maximum efficiency. This includes maintaining files and records with effective filing systems and supporting other teams with various administrative tasks. Additionally, you will be expected to deal with customer complaints or issues and handle inbound and outbound calls. This is a full-time position suitable for a Fresher. The work schedule is during the day shift. A Bachelor's degree is preferred for this role, and having 1 year of total work experience is also preferred. Proficiency in English is preferred for effective communication in this role. The work location for this position is in person. The expected start date for this position is 01/08/2025.,
Posted 21 hours ago
0.0 - 4.0 years
0 Lacs
chennai, tamil nadu
On-site
As a Presales Intern (Customer Relationship) participating in a paid internship, you will have the opportunity to kickstart your career in sales and customer engagement. This 3-month internship will be located at our studio in Poes Garden. Your responsibilities will include engaging with potential customers via phone to comprehend their needs, contributing to the development of a brand-appropriate voice and tone, collaborating with the sales team to enhance outreach strategies, gaining insights into the complete sales cycle and customer relationship management, and utilizing tools and trackers to ensure a 100% success rate in customer experience. The ideal candidate we are looking for possesses excellent verbal communication and interpersonal skills, proficiency in English, Hindi, and Tamil languages, a keen interest in learning about sales, customer behavior, and our industry, the ability to work both independently and as part of a team, enthusiasm, a positive outlook, and a strong work ethic. Additionally, comfort with making outbound calls is essential for this role. During this internship, you will receive a 3-month paid experience, hands-on training, and mentorship from seasoned professionals. You will also have the opportunity to significantly contribute to our sales efforts, develop crucial skills in communication, negotiation, and customer understanding, and potentially explore flexible working hours and hybrid modes on a case-by-case basis. To apply for this position, please respond to this post or share your current CV and contact details with ramya@dakshinamsarees.in. Please note that final year candidates will be considered for this opportunity.,
Posted 21 hours ago
0.0 - 1.0 years
0 - 1 Lacs
Mumbai, Maharashtra, India
On-site
Experience: 6months to 1 year Qualification: Graduate (NO UNDERGRADUATES) Experience - 6months to 1 year Job Description: Experience in customer service, contact center, should have experience in in bound or out bound calls. Graduate good communication skills. 6month to 1year Exp. It is for afternoon shift.
Posted 1 day ago
1.0 - 5.0 years
1 - 5 Lacs
Mumbai, Maharashtra, India
On-site
Role and Key Responsibilities: Monitors, evaluates and / or audits a sampling of inbound and/or outbound calls and other contact methods including chat and email. Meet departmental productivity requirements (e.g. number of calls monitored per month, number of emails evaluated, etc.) and reports results of evaluations to appropriate Business stakeholders (Quality Leadership, Delivery Team, Client, Account Management, and Resource Unit partners) Participate in calibration sessions/call listening sessions with Quality staff, Delivery, and clients to ensure scoring consistency and best practices. Participate in internal quality audits (e.g. periodic audits of existing processes to determine process control and efficiencies) designed to improve overall contact quality and recommend changes. Maintain strong program knowledge base; basic understanding of client products, services and/or program strategies. Participate in quality task forces with Business stakeholders (Quality Leadership, Operations, Client, Account Management, and Resource Unit partners); complete phone time to keep current on programs (as applicable). Contribute to maintaining forms and legends documents. Support management focus on review of key drivers, metrics and operational processes (including Training) that drive Balanced Scorecards and count profitability goals. Key skills & knowledge: Associate degree in related field from a four-year college or university with 3-5 years of experience preferred. Strong attention to detail. Self-starter, sense of urgency and works well under pressure. Demonstrated ability to multi-task and meet timelines or deliverables. Proficient in Microsoft Office. Strong communication skills, both written and verbal.
Posted 1 day ago
1.0 - 5.0 years
0 Lacs
ahmedabad, gujarat
On-site
As a Client Relationship Executive based in Ahmedabad with 1 year of experience, your primary responsibilities will include acquiring new clients, managing existing relationships, and delivering top-notch services to ensure client retention. You will be expected to activate dormant clients, make outbound calls, contact leads generated through Digital Marketing, and pitch new investment opportunities to existing clients. Understanding client issues, identifying solutions, and providing excellent service to uphold the business's positive reputation are crucial aspects of the role. Meeting monthly/quarterly targets set by the company is also a key performance indicator. To qualify for this position, you should hold an undergraduate degree in any field and possess relevant experience in a stock broking company or mutual fund. Strong telecalling skills and the ability to effectively convert leads into sales are essential. Proficiency in communication, especially in Gujarati and Hindi, is mandatory, while fluency in English is considered an advantage. A confident and determined approach, along with resilience to cope with rejection, will contribute to your success in this role. The compensation package for this position is highly competitive, with the salary being the best in the industry. Additional incentives will be provided based on your performance, offering you the opportunity to maximize your earnings based on your achievements.,
Posted 1 day ago
1.0 - 5.0 years
0 Lacs
pune, maharashtra
On-site
As a part of this role, you will be responsible for making outbound calls to customers with the aim of selling insurance policies. Your primary focus will be on providing personalized solutions to meet the individual needs of customers. Meeting sales targets will be a key aspect of your job, as well as building and maintaining strong customer relationships. Your efforts will contribute to the growth of the business by effectively promoting and selling insurance policies to potential customers.,
Posted 1 day ago
0.0 - 4.0 years
0 Lacs
chennai, tamil nadu
On-site
You will be based in West Tambaram and your work timings will be from 10 AM to 7 PM, Monday to Saturday. This is a Full-time role for Freshers with a duration of 6 months and a monthly CTC of 5K. As part of your responsibilities, you will be required to make outbound calls to potential students or candidates, provide details about courses or job opportunities, and follow up on leads. Handling inbound calls, walk-in inquiries, and assisting with recruitment processes including job postings, resume screening, interview scheduling, and candidate coordination will be essential. Furthermore, you will assist in onboarding procedures, maintain employee records, HR documentation, daily reports, call logs, and attendance sheets. Managing front desk operations, organizing internal meetings, interviews, training sessions, employee engagement activities, office files (both physical and digital), supplies, and inventory will also be part of your role. Additionally, you will be expected to provide general administrative and HR support to ensure the smooth functioning of day-to-day operations. Please note that candidates must be between 21 and 25 years of age to be eligible for this position. The expected start date for this role is 29/07/2025.,
Posted 1 day ago
1.0 - 5.0 years
0 Lacs
kochi, kerala
On-site
You will be responsible for conducting outbound calls to international businesses, with a focus on small to medium shops and enterprises, in order to introduce and promote our financial product. Your main objective will be to set up qualified appointments for the onshore sales team by effectively conveying the value of the product. It is crucial to accurately maintain call logs, lead details, and client communications in the CRM system. Meeting or exceeding individual and team KPIs for calls, leads generated, and appointments set is a key performance indicator. You will collaborate with the team to enhance strategies and scripts to maximize conversion rates. Ideally, you should possess 1 to 2 years of experience in International Voice Sales, with a preference for appointment setting or lead generation expertise. Exceptional verbal and written English communication skills with a neutral or international accent are essential. Previous experience in financial product sales or familiarity with financial services will be advantageous. Being self-motivated, target-driven, and having the ability to handle rejections positively are important qualities for this role. Flexibility to work night shifts is required. This position is full-time and permanent, suitable for both experienced professionals and freshers. The work schedule includes day shift and UK shift timings. A Bachelor's degree is preferred as the educational qualification. Proficiency in English is a must. The work location is in person. ,
Posted 1 day ago
2.0 - 6.0 years
0 Lacs
coimbatore, tamil nadu
On-site
You will be working as a Broadband Telecaller for a dynamic broadband provider based in Coimbatore. Your primary responsibility will be making outbound calls and handling inbound queries effectively. You should be able to ask impactful questions, actively listen to customers, and deliver personalized value propositions. Meeting conversion and call volume targets consistently is essential, along with maintaining comprehensive CRM records and staying updated on the products offered. To qualify for this role, you should have a high school diploma or above and at least 2 years of experience in telecalling or similar sales positions. Fluency in English is required, while Tamil fluency is preferred. Strong persuasive skills, resilience, and proficiency in tech tools are also important for success in this role. This is a full-time job with a day shift schedule. Additionally, there is a performance bonus based on your achievements.,
Posted 1 day ago
0.0 - 4.0 years
0 Lacs
haryana
On-site
We are looking for a confident and enthusiastic Female Telesales Executive to join our sales team. You will be responsible for making outbound calls, following up on leads, and converting potential clients into customers. Your role will involve clearly communicating the features of our services/products and maintaining positive client relationships. Your key responsibilities will include making outbound calls to potential customers from the provided leads, explaining products/services, offers, and benefits to customers, following up on interested leads to convert them into sales, maintaining a daily record of calls and client responses, resolving customer queries in a professional manner, achieving monthly targets, collaborating with the sales and marketing team for better lead conversion, and ensuring excellent customer service and satisfaction. To be successful in this role, you should be a female candidate with good communication skills in Hindi and English. Prior experience in telesales or customer service is preferred. Basic computer knowledge (Excel, Google Sheets, CRM, etc.) is required. You should have a confident, polite, and persuasive tone, the ability to handle rejection, and stay motivated. Immediate joiners are preferred. Join us for a supportive team environment, fixed salary plus incentives, training opportunities, and career growth prospects. The job is full-time, permanent, and suitable for freshers. Benefits include cell phone reimbursement, day shift schedule, and performance bonuses. Work Location: In person.,
Posted 1 day ago
1.0 - 3.0 years
0 Lacs
Bengaluru, Karnataka, India
On-site
Job Title: Lead Generation Executive Department: Sales & Marketing Location: HSR Layout ,Bengaluru Experience: 12 Years Reporting To: Business Development Manager / Sales Head Company: SmartED Innovations About SmartED Innovations: At SmartED Innovations, we are on a mission to revolutionize the EdTech space by delivering innovative, scalable, and tech-driven learning solutions that empower educational institutions and learners across India. Our dynamic team thrives on creativity, impact, and performance. Key Responsibilities: Conduct research to identify potential clients in the education sector (colleges, institutions, etc.). Generate high-quality leads via calls, emails, LinkedIn, and other lead-gen tools. Qualify leads based on predefined criteria and hand them over to the sales team. Maintain and update lead records in CRM tools accurately and timely. Collaborate with marketing and sales teams to align on outreach strategies and messaging. Follow up on warm leads from campaigns and nurture them into potential clients. Track lead conversion metrics and provide regular performance reports. Stay updated on EdTech trends, competitors, and the evolving market landscape. Requirements: 12 years of proven experience in lead generation or inside sales, preferably in EdTech or SaaS. Strong communication skills (both verbal and written). Comfortable making outbound calls and engaging prospects over digital platforms. Basic understanding of sales funnels and CRM tools. Goal-oriented, self-driven, and resilient under pressure. Bachelor&aposs degree in Business, Marketing, or a related field. Why Join Us Fast-paced learning environment. Opportunity to be part of a growing EdTech startup making a real difference. Performance-driven rewards and recognition culture. Friendly and collaborative team with high ownership mindset. Note: Candidates with edtech experience would be an Plus. Interested candidates can share their profiles at [HIDDEN TEXT] with the subject: Application Leadgen Executive Your Name Show more Show less
Posted 1 day ago
0.0 - 5.0 years
0 - 5 Lacs
Pune, Maharashtra, India
On-site
We are seeking enthusiastic professionals for the International Voice / Blended Process . Join our dynamic and fast-paced international BPO team where you will handle customer calls and chats, resolve queries with empathy, and contribute to excellent customer satisfaction. This role offers excellent growth opportunities and a competitive salary package, suitable for both freshers and experienced candidates. Roles and Responsibilities: Handle inbound and outbound customer calls and chats as per process requirements. Resolve customer queries with empathy and professionalism . Meet defined quality and performance targets (e.g., AHT, CSAT, FCR). Maintain accurate records of all customer interactions. Ensure strict adherence to process compliance and guidelines . Skills Required: Strong verbal and written communication skills in English. A customer-first attitude . Good problem-solving and interpersonal skills . Basic computer and MS Office knowledge . Excellent spoken English and the ability to handle global customers. Willingness to work in rotational shifts and night shifts (5 Days working, 2 Days OFF). QUALIFICATION: Minimum HSC (12th pass) or Graduate in any discipline .
Posted 2 days ago
0.0 - 4.0 years
0 Lacs
pune, maharashtra
On-site
As an intern in this role, you will be responsible for supporting schools and parents through email and phone communication. Your day-to-day duties will involve making outbound calls and emails to provide customer support. Additionally, you will have the opportunity to visit schools to offer on-ground support and conduct training or demos as needed. The School Diary app is dedicated to bringing the school experience to smartphones for all school stakeholders, including administrators, teachers, students, and parents. With a wide reach, the app currently serves over 452,115 parents across more than 1109 schools in 10 different countries. Joining this team will provide you with valuable experience in the education technology sector and the opportunity to make a positive impact on school communities worldwide.,
Posted 2 days ago
1.0 - 5.0 years
0 Lacs
chennai, tamil nadu
On-site
As a Sales Representative, your main responsibility will be to make outbound calls to prospective customers in order to introduce and sell our company's products and services. Additionally, you will be handling inbound calls from customers who have inquiries about our products, services, or order statuses. It will be crucial for you to maintain detailed records of all customer interactions and sales activities in our CRM system. In this role, you will be expected to achieve or exceed monthly sales targets and quotas by following up on leads, conducting research to identify potential prospects, and providing product information to answer customer questions and encourage sales. Building and maintaining positive relationships with customers to ensure repeat business will be a key part of your daily tasks. Collaboration with the sales team is essential to ensure smooth handoffs and a positive customer experience. You will also need to handle customer objections effectively and provide appropriate solutions to close sales. Staying up to date with product knowledge and sales techniques will be crucial for your success in this role. This position offers opportunities for full-time, part-time, permanent, and fresher job types. The ideal candidate should have at least 1 year of total work experience, although this is preferred and not mandatory. The work location for this role will be in person. If you are passionate about sales, have excellent communication skills, and enjoy building relationships with customers, we encourage you to apply for this exciting opportunity.,
Posted 2 days ago
0.0 - 4.0 years
0 Lacs
kanpur, uttar pradesh
On-site
As an intern at Dart Tech, you will have the opportunity to engage in various responsibilities on a daily basis. Your role will involve making outbound calls to potential customers to promote our products and services. Additionally, you will be responsible for handling inbound calls from customers, providing them with assistance and relevant information. It will be crucial for you to maintain accurate records of all calls and customer interactions using MS-Excel. Following up with customers to ensure their satisfaction and addressing any concerns they may have will also be part of your duties. Furthermore, you will collaborate with the sales team to schedule appointments and meetings with potential clients. In this role, you will have the chance to assist in developing scripts and talking points for phone calls. Participation in training sessions will be encouraged to enhance your telecalling skills and product knowledge, ensuring that you are well-equipped to excel in your tasks. About Dart Tech: Welcome to Dart Tech, your trusted partner in IT Consulting and Implementation. We specialize in delivering cutting-edge solutions that simplify, streamline, and optimize business processes, ensuring seamless IT services that drive efficiency and foster innovation. Our experienced team brings a wealth of expertise to help you navigate the complexities of the digital landscape. Whether it involves integrating advanced technologies, optimizing existing systems, or developing tailored solutions, we are here to support you every step of the way. At Dart Tech, we prioritize a collaborative approach, working closely with our clients to understand their unique needs. By delivering customized strategies that align with their goals, we aim to help them achieve their digital transformation and stay ahead in an ever-evolving technological world. Join us on this journey towards innovation and success!,
Posted 2 days ago
1.0 - 5.0 years
0 Lacs
ahmedabad, gujarat
On-site
As a Customer Service Representative for the Outbound Process - Medical Compensation Voice Process at Focus Elite LLP located in Nehrunagar, Ahmedabad, you will be responsible for making outbound calls to customers to conduct surveys determining their eligibility for medical compensation. This role involves accurately recording survey responses, updating customer information in the system, and providing clear and concise information about the compensation process while addressing any related inquiries. While we welcome individuals with excellent communication skills, prior experience in lead generation in a US-based voice process is considered an added advantage. This is a full-time, permanent position with a night shift schedule from 8 PM IST to 6 AM IST, Monday to Friday. The job also offers benefits such as paid sick time and a performance bonus. As part of the application process, you will be asked questions regarding your comfort level communicating with US-based customers in English over the phone, your spoken English communication skills on a scale of 1 to 10, availability for the night shift schedule, fluency in English, previous experience in outbound calling or US-based voice processes, and willingness to work from the Nehrunagar area in Ahmedabad. The work location for this role is in person at the office, and if you are interested in this opportunity, you can speak with the employer by contacting +91 9023636210.,
Posted 2 days ago
1.0 - 5.0 years
0 Lacs
noida, uttar pradesh
On-site
As a member of our team at The Next Spaces, you will be responsible for handling inbound and outbound calls to generate leads for real estate sales. Your primary duty will be to reach out to new customers, providing them with information about our products. Additionally, you will play a crucial role in developing and managing prospective clients and customers who are interested in investing in our real estate products. Your efforts will directly contribute to revenue generation, enabling our organization to achieve its business plan and objectives. The Next Spaces is a leading name in the real estate sector in Noida and Greater Noida. We are dedicated to revolutionizing urban living through our innovative residential and commercial projects. Setting ourselves apart in the competitive real estate development landscape, we prioritize quality craftsmanship, sustainable practices, and customer-centricity. Join us in our mission to redefine urban living and make a significant impact in the real estate industry.,
Posted 2 days ago
1.0 - 5.0 years
0 Lacs
punjab
On-site
As an enthusiastic member of our dynamic and innovative Ayurvedic organization, your primary responsibility will be to make outbound calls to potential or existing customers in order to promote our wide range of high-quality Ayurveda products. You will also be required to efficiently answer inbound calls to address any customer queries or provide them with the necessary information they seek. Join us in our mission to promote holistic health and wellness, and become a valuable part of our passionate team that is dedicated to revolutionizing the wellness industry. Your role will be crucial in spreading awareness about our products and ensuring customer satisfaction through effective communication and assistance.,
Posted 2 days ago
2.0 - 6.0 years
0 Lacs
coimbatore, tamil nadu
On-site
As an International Voice Calling Specialist based in Tirupur/Coimbatore, you will be responsible for managing both inbound and outbound calls with international clients. Your primary focus will be to ensure timely, efficient, and professional communication with prospects and customers. You will engage with clients to understand their needs, answer inquiries, provide product information, and effectively resolve any issues that may arise. Utilizing your expert calling skills, you will work towards converting leads into opportunities through cold calling, proactive follow-ups, and adeptly handling client queries. In collaboration with the sales team, you will play a crucial role in identifying key prospects and nurturing potential clients through targeted voice interactions. It will be essential to maintain accurate and up-to-date records of all client communications and interactions in the CRM system to ensure seamless coordination. Moreover, you will be expected to identify opportunities for cross-selling and up-selling the company's services during calls to maximize client engagement and revenue generation. The shift timings for this role are from 4 AM to 2 PM, following the Australian Shift time zone. If you are a dynamic professional with 2+ years of experience in international voice calling, possess exceptional communication skills, and thrive in a fast-paced environment, we encourage you to speak with the employer at +91 9500719621 or email at dhanuja.g@applogiq.org to explore this exciting opportunity further. This is a full-time, permanent position with benefits including health insurance, performance bonuses, and yearly bonuses. The work location for this role is in person, offering you the chance to interact directly with clients and team members to deliver exceptional service.,
Posted 2 days ago
1.0 - 5.0 years
0 Lacs
karnataka
On-site
You will be responsible for making outbound calls and conducting regular follow-ups on calls/leads assigned to you. Additionally, you will be answering inbound calls and addressing customer queries related to our services. Your role will require excellent communication, interpersonal, and organizational skills, along with a high productivity rate. Providing exceptional customer service will be a key aspect of this position, and you will be expected to maintain records of all calls made. The ideal candidate should have previous experience in an outbound call center. A minimum of 1 year of Tele-sales/Voice-based Support experience is mandatory for this role. Proficiency in both written and verbal communication in English is essential. Moreover, strong communication skills in Hindi will be an added advantage. Location: Novel Tech Park, 46/4, Hosur Rd, Kudlu Gate, Krishna Reddy Industrial Area, H.S, R Extension, Bengaluru, Karnataka 560068.,
Posted 2 days ago
0.0 - 3.0 years
0 Lacs
ahmedabad, gujarat
On-site
You will be working in Ahmedabad in the AR Calling Process. Your shift timings will be from 8pm to 5am or 5:30pm to 2:30am. This role is open to Freshers and individuals with 1+ year of experience in voice processes. The required educational qualifications are Any Under Graduate or Graduate. Your responsibilities will include making outbound calls to insurances for claim status and eligibility verification, documenting denials and taking necessary actions, contacting insurance carriers based on client appointments, working on outstanding claims reports, and calling insurance companies to follow up on unpaid claims. You should be willing to work in different voice process areas such as Insurance Follow Up, Patient calling, and Provider outreach program. As part of your daily tasks, you will need to maintain individual logs, complete assigned tasks and targets accurately and within the client's SLAs, and collaborate with team members to achieve common goals. This is a full-time and permanent position with benefits such as health insurance, paid sick time, and Provident Fund. The work schedule includes evening and night shifts. You will be required to work in person at the designated work location.,
Posted 2 days ago
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