Cincom Systems is a global leader in enterprise software solutions, delivering innovative and customer-centric products across multiple industries. We are looking for someone to join our Cincom CONTROL Team! Cincom CONTROL is an enterprise level ERP solution. Cincom CONTROL offers advanced manufacturers high efficiency, precision production controls and innovative capabilities like lean, demand flow and supply chain management within a stable, high-performance platform. Responsibilities: Provides product support throughout life cycle of issue from initial entry through resolution Coordinates problem-solving efforts, provides regular communication to customers, record keeping of research, leads data discovery, bug tracking to engineering, validation of solution inhouse, customer delivery of resolution and finally confirmation of solution to business issue Provides technical and application functional support via phone, email or online conference for licensed customers, field personnel, partners and re-sellers Analyzes data and runs tests upon finding a root cause Collects appropriate data by interviewing the contacts for the particular issue then documents all activities related to reaching a resolution for the reported issue within the case management system Determines, recommends and executes the appropriate actions for resolution, which may be more complex and input from development before pursuing a particular path may be needed Interact with team members to facilitate knowledge transfer and to accelerate product knowledge expertise Requirements Minimum of 8 years of experience in enterprise software, including engineering, consulting, or presales B.S degree in Computer Science, Software Engineering or equivalent preferred ERP application experience in at least one of the following: CONTROL, SAP, ORACLE, Microsoft Dynamics AX, or similar Financial application experience (preferred but not required) with systems such as: Unit4 CODA, Sage Financials, Cost Point, or similar Hands-on experience with the following: Programming: C#, .net, Visual Studio, PL/SQL, COBOL, JAVA, XML, JavaScript Databases: SQL Server, Oracle Scripting: ActivePerl, PowerShell, Windows Batch Scripting, GNU freeware sort utility Debugging: Microsoft debugging tools for web applications Experience with: Windows Server, Team Foundation Servers or Azure Dev Ops Experience with compiling, linking, testing, deploying applications and application fixes Certification on any of the Microsoft technologies (preferred but not required) Good presentation and communication skills, with a focus on remote technical exchanges Show more Show less

Partner One Capital is seeking a dedicated Solutions Delivery Specialist with expertise in HPE Nonstop Security to join our dynamic team. In this role, you will be responsible for the implementation, support, and optimization of our security solutions aimed at safeguarding critical data and ensuring robust operational integrity. Responsibilities: Architect, deploy, and secure our product implementations in regulated global customer environments, ensuring high availability and strict security compliance Serve as a Nonstop subject matter expert (SME) with mastery over platform-specific development, integration, and operations Lead full lifecycle solution delivery - from scoping, planning, and installation to configuration, testing, knowledge transfer, and long-term support Collaborate closely with our product, engineering, and sales teams, as well as HPE Nonstop stakeholders, to ensure successful engagements and proof-of-value demonstrations Deliver customer training, technical documentation, and best practices tailored to highly regulated enterprise environments Integrate XYPRO solutions with enterprise ecosystems such as SailPoint, CyberArk, ServiceNow, Splunk, Okta, PING and other identity, compliance, and threat detection platforms Represent XYPRO and HPE Nonstop at customer sites, industry events, and internal strategy sessions—demonstrating thought leadership and technical credibility Identify and influence upsell and cross-sell opportunities during the implementation lifecycle Requirements Multiple years of hands-on experience with HPE Nonstop server architecture, development, and systems operations Recognized expert in security, compliance, and integration on Nonstop, with deep familiarity with Enscribe, SQL/MP, and SQL/MX In-depth understanding of security protocols and enterprise integration standards: LDAP, REST, MFA, SAML, OAuth2, SSL/TLS, TCP/IP, firewalls, and networking Proven experience in customer-facing technical leadership, including facilitating workshops, gathering requirements, leading training, and resolving escalations Comfortable interacting with executives and engineers - able to translate business needs into secure, scalable solutions Strong communication skills, attention to detail, and the ability to manage multiple high-stakes projects simultaneously A passion for delivering excellence and mentoring others in rare, legacy enterprise environments Willingness to travel as needed to meet customer and business demands

As a Presales Engineer, you will play a pivotal role in driving the adoption of our solutions and services. You will work closely with customers as their trusted advisor, and with the sales team to provide technical expertise and support throughout the sales process. Your deep understanding of our products, services, and the cybersecurity landscape will enable you to effectively address customer needs and demonstrate the value of our solutions. You will also participate and speak at trade shows, seminars, and other marketing events where NetWitness is actively participating. Responsibilities: Serve as the primary technical point of contact throughout the sales cycle Collaborate with the sales team to develop and execute successful sales strategies Conduct in-depth technical presentations and product demonstrations, effectively communicating the technical capabilities and business value of the NetWitness solutions Build and maintain strong technical relationships with key customer stakeholders and be the customer's trusted advisor Understand customer's security challenges, technical requirements, and existing infrastructure to propose tailored solutions Design, deploy, and manage Proof-of-Concepts (POCs) and evaluations, ensuring successful outcomes and demonstrating the effectiveness of the NetWitness solutions Assist in the creation of technical documentation, proposals, and RFP responses Deliver health-checks and workshops for existing customers, retaining and expanding their NetWitness footprint Develop and maintain a thorough understanding of our products, competitive landscape, and industry trends Stay up to date on the latest cybersecurity threats, attacks, and trends Work closely with the product management and engineering teams to relay customer feedback, market trends, and contribute to product development Participate in industry events, trade shows, and conferences to promote our solutions and generate leads Own and maintain the technical relationship with the NetWitness partners community within the assigned territory Provide technical training and support to sales team members and partners Requirements 3+ years of experience in a sales engineering, technical pre-sales, security consulting, or similar roles in the cybersecurity industry Excellent communication and presentation skills, with the ability to adapt and convey complex technical concepts to both technical and non-technical audiences Deep understanding of networking protocols, network security concepts, and security architectures Strong knowledge of threat detection methodologies, incident response processes, and common attack vectors Experience with Threat Detection and Response solutions, such as SIEM, NDR, EDR, UEBA, and SOAR Proven ability to conduct effective product demonstrations and POCs Proven track record of supporting successful sales cycles and achieving sales targets Industry certifications such as CISSP, CEH, SANS, or similar are a plus Familiarity with Linux CLI and basic scripting/programming skills Willingness to travel as needed to meet with customers and attend industry events Team player, with a genuine collaborative attitude and willingness to share with and inspire others

At NetWitness , we empower organizations to detect, respond to, and neutralize cyber threats in real time. Our cutting-edge security solutions provide deep visibility, advanced threat intelligence, and rapid incident response capabilities to help businesses stay ahead of evolving cyber threats. As a Sales Development Representative at Netwitness, you will play a crucial role in driving our business growth by generating qualified leads and nurturing relationships with potential customers. You will be responsible for executing outbound prospecting campaigns, qualifying leads, and setting appointments for our sales team. Key Responsibilities: Prospect and qualify potential customers through proactive outreach via calls, emails, and social media Understand the needs and challenges of prospects to effectively communicate the value proposition of our solutions Collaborate closely with sales and marketing teams to develop effective lead generation strategies Schedule meetings and product demonstrations for the sales team Maintain accurate records of all sales activities and customer interactions in CRM system Mandatory Skills: Proven experience in sales, business development, or customer service within the telecommunications or technology sectors Strong communication, negotiation, and interpersonal skills Ability to prioritize tasks and manage time effectively Goal-oriented with a focus on achieving and exceeding sales targets Familiarity with CRM software and sales processes Hands-on experience with prospecting tools (Sales Nav, Lusha, CRM) Proven ability to hit benchmarks for cold calls and reach-outs Requirements To be successful in this role, you should have: 3+ years of experience in sales development or lead generation Excellent communication and interpersonal skills Strong ability to engage prospects and build rapport Self-motivation and ability to work independently Goal-oriented mindset with a drive to exceed targets Proficient in using CRM systems

Netwitness, part of the PartnerOne portfolio, is a leading threat detection and response platform used by enterprises and government agencies worldwide. With decades of experience in security analytics, Netwitness helps security teams detect, understand, and respond to threats faster and more effectively across hybrid and cloud environments. Position Summary: As a Senior Technical Support Engineer , you will play a critical role in delivering exceptional technical support to our enterprise customers. You will work on the most complex and escalated issues, provide in-depth technical expertise, and drive root cause resolution. This role demands strong product knowledge, advanced troubleshooting skills, and the ability to collaborate across teams to ensure customer success. Key Responsibilities Provide expert-level technical support for Netwitness products via email, phone, and remote sessions Troubleshoot and resolve complex technical issues, including environment-specific problems, configuration errors, and product defects Reproduce customer issues in lab environments and perform root cause analysis Work closely with Engineering, Professional Services, Product Management, and Sales Engineering teams to drive solutions and product improvements Collaborate with global support teams to ensure case progression, accurate documentation, and customer satisfaction throughout the lifecycle of the case Mentor and guide junior team members in troubleshooting techniques and product knowledge Contribute to internal and external knowledge bases with detailed technical solutions and how-to articles Participate in weekend or after-hours on-call support rotations as required in a 24x7x365 support model Requirements Minimum of 6-8 years of technical support experience at an enterprise level, preferably in cybersecurity, networking, or IT infrastructure domains Strong expertise in Netwitness platform (Logs, Packets, UEBA, Endpoint, Orchestrator) Proficient in Linux administration (Red Hat/CentOS); RHCE certification is a strong plus Good understanding of SQL and NoSQL (MongoDB) databases Familiarity with virtualized environments (e.g., VMware, ESXi, Hyper-V) Experience with packet capture analysis, log investigation, and security event correlation Strong analytical and debugging skills including core dump/log analysis, performance monitoring, and trace file evaluation Excellent communication and documentation skills; ability to explain complex technical topics clearly to both technical and non-technical stakeholders Ability to manage multiple priorities, work independently, and drive issues to closure under pressure Preferred Qualifications Experience in customer-facing roles such as Customer Support, Technical Support Professional Services, or Engineering Support Background in cybersecurity, threat detection, or incident response, added advantage Certifications such as GCIA, GCIH, CEH, CISSP, or SANS are a plus Prior experience working with global teams and customers in a follow-the-sun support model