Job Summary This role is responsible for independently engaging potential customers, utilizing advanced sales techniques, and tailoring solutions to their needs. The role manages leads, nurtures client relationships, and collaborates on sales strategies. Responsibilities Develops and utilizes advanced sales techniques to effectively engage with potential customers, address objections, and close deals. Identifies and qualifies leads through various channels, including inbound inquiries, outbound cold calling, email campaigns, and social media. Completes lead follow-ups and seeks new opportunities within the designated territory/account while consistently maintaining the opportunity pipeline and achieving set goals. Reaches out to customers independently, and sell the organization’s offerings with minimal supervision. Cultivates and nurtures strong relationships with existing and potential customers, and maintains regular communication to understand evolving needs and offer relevant solutions. Exhibits strong negotiation skills to work with customers on pricing, terms, and conditions while maintaining profitability and customer satisfaction. Collaborates with the sales manager or team lead to refine sales strategies, target segments, and market positioning; provides input into the development of sales plans and quotas. Conducts thorough needs assessments to understand the pain points and requirements of potential customers; tailors sales presentations and proposals to address customers’ specific needs. Collaborates with other departments such as marketing, product development, and customer support to ensure a seamless customer experience and gather feedback for continuous improvement. Assists in training and mentoring newer inside sales team members, sharing best practices, sales techniques, and product knowledge. Education & Experience Recommended High School Diploma/General Education Diploma (GED)/Higher Secondary education or commensurate work experience or demonstrated competence. Typically has 4-6 years of related work experience, preferably in inside sales or tele sales, or a related field. Preferred Certifications Certified Inside Sales Professional (CISP) Knowledge & Skills Business Development Business Planning Business To Business Cold Calling Consultative Selling Cross-Selling Customer Relationship Management Inside Sales Marketing Merchandising Outbound Calls Phone Sales Product Knowledge Sales Process Sales Prospecting Sales Strategy Salesforce Selling Techniques Telemarketing Upselling Cross-Org Skills Effective Communication Results Orientation Learning Agility Digital Fluency Customer Centricity Impact & Scope Impacts multiple teams and acts as a project leader providing direction to team activities and facilitates information validation and team decision making process. Complexity Works on assignments that are moderately complex in nature and require intermediate problem resolution. Disclaimer This job description describes the general nature and level of work performed in this role. It is not intended to be an exhaustive list of all duties, skills, responsibilities, knowledge, etc. These may be subject to change and additional functions may be assigned as needed by management.
